Inverurie Medical Practice: appointments, hours, prescriptions, Kintore Surgery and NHS 24 help
Inverurie Medical Practice is an NHS Scotland GP practice based at Inverurie Health and Care Hub, with Kintore Surgery as the linked branch. This guide turns the official information into practical steps: which phone number to call, when the surgery is open, how appointments work, how to order repeat medicine, when to use NHS 24, how to register, and what to check before travelling.
Use this number for: Inverurie appointments, urgent practice calls, emergency option during surgery hours, home-visit requests before 10am, routine phone appointment booking, registration support, access needs and prescription questions.
Kintore Surgery
Wellpark Gardens
Kintore
AB51 0WE
Kintore has different displayed Friday hours from Inverurie. Always check your appointment message and the official live contact page before travelling.
Decision hub: GP surgery, Kintore branch, NHS 24, pharmacy or 999?
Choose the safest route before calling, travelling or waiting for a callback.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, major trauma or someone not responding.
Need GP help during opening hours
Phone the correct surgery. Reception will ask what you need help with and use that information to choose the most suitable doctor, nurse or health professional.
Need same-day urgent help
For Inverurie/Kintore, phone 0345 337 9911 and follow the urgent option where instructed. If life-threatening, call 999 instead.
Minor illness or medicine advice
Use community pharmacy where appropriate for minor symptoms and medicine advice. Many common issues do not need a GP appointment first.
Surgery closed or unsure
Use NHS 24 on 111 for urgent, non-life-threatening care when the GP, pharmacy or dental practice is closed.
Need Kintore branch
Use Kintore Surgery details if your appointment or registration route is for Kintore. Do not travel to Upperboat Road unless the appointment says Inverurie.
Inverurie and Kintore: check the site before travelling
The official contact page currently lists Inverurie Health and Care Hub and Kintore Surgery. Older pages may still mention Rhynie, but Rhynie left Inverurie Medical Group from 1 September 2025.
| Site / name | Address | Phone | Patient action |
|---|---|---|---|
| Inverurie Health and Care Hub | Upperboat Road, Inverurie, AB51 3UL | 0345 337 9911 | Main Inverurie site. Use exact postcode for maps and taxis. |
| Kintore Surgery | Wellpark Gardens, Kintore, AB51 0WE | 01467 633000 | Check Kintore opening hours and Friday timing before travelling. |
| Rhynie Medical Practice | Now separate from Inverurie Medical Group | Check Bydand Medical Group | Do not rely on older Inverurie pages that still mention Rhynie as current. |
Opening hours and when not to wait
Opening hours are not the same as appointment availability. Public holidays, training closures, urgent demand and local service changes can affect access.
| Site / day | Official listed hours | Practical note |
|---|---|---|
| Inverurie Monday | 8:00am–6:00pm | Phone early for appointment need; no walk-in service. |
| Inverurie Tuesday | 8:00am–6:00pm | Use correct phone option for urgent medical help. |
| Inverurie Wednesday | 8:00am–6:00pm | Keep callback phone available after booking. |
| Inverurie Thursday | 8:00am–6:00pm | Order medicine before holiday/weekend pressure. |
| Inverurie Friday | 8:00am–6:00pm | Do not leave routine forms or prescriptions until late Friday. |
| Kintore Monday–Thursday | 8:00am–6:00pm | Use Kintore phone or main Inverurie route as directed by the practice. |
| Kintore Friday | 8:00am–1:00pm | Friday afternoon needs planning; check the official contact page before travelling. |
| Saturday/Sunday | Closed | Use NHS 24 on 111 for urgent non-emergency help; call 999 for emergencies. |
How to request appointments at Inverurie Medical Practice
The official appointment page says routine appointments are requested by phoning the surgery, and that the practice does not operate a walk-in service.
Use 999 for emergency symptoms. Use NHS 24 on 111 if urgent but not life-threatening and the practice/pharmacy/dental practice is closed.
Inverurie Health and Care Hub: 0345 337 9911. Kintore Surgery: 01467 633000.
Reception will ask questions so the request can be directed to the most suitable doctor, nurse or health professional.
The official page says patients should not expect a walk-in appointment service. Phone first if you need same-day help.
The practice may offer phone, face-to-face or video consultation. Phone appointments are phone-only and the GP will not see you face-to-face at that appointment.
Use the online cancel form or phone during opening hours. Late arrival may mean re-booking.
Hello, my name is [name]. Date of birth: [date]. I am registered at [Inverurie / Kintore]. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [medicine/self-care]. Is this best for a GP, nurse, pharmacist, NHS 24, 999, or another service?
Phone options and urgent calls during surgery hours
The official appointment page says Inverurie and Kintore patients should phone 0345 337 9911 and press 1 in an emergency during surgery hours. Rhynie references on old pages should be treated carefully because Rhynie moved away from Inverurie Medical Group in September 2025.
| Need | Number / route | Use this when |
|---|---|---|
| Inverurie routine contact | 0345 337 9911 | Appointments, urgent practice option, home visits, routine help, results, access needs. |
| Kintore routine contact | 01467 633000 | Kintore branch enquiries and appointments. |
| Urgent issue while practice open | 0345 337 9911 and press 1 for Inverurie/Kintore emergency practice route | Urgent but not 999-level; explain urgency to receptionist. |
| Out of hours urgent advice | NHS 24: 111 | Urgent but not life-threatening when GP, pharmacy or dental practice is closed. |
| Life-threatening emergency | 999 | Serious illness or injury where life is at risk. |
Repeat prescriptions: online or repeat slip — do not rely on phone ordering
The official prescription information says repeat prescriptions should be ordered online or by handing in the repeat slip to your usual chemist or the surgery. A practice news item also says from 1 January 2025 repeat prescriptions can only be ordered online or by handing in the repeat slip to the pharmacy or Medical Practice.
Online repeat ordering
Use the practice online services route after registration and identity verification. Check the request status online before collecting from the pharmacy.
Repeat slip
Hand the paper repeat slip to your usual chemist, the surgery during opening hours, or the outside post box where available.
Pharmacy collection
The prescription page says patients can collect prescriptions from a chosen chemist in Inverurie, Kintore or Blackburn seven working days after the request is received at the surgery.
No routine phone route
Avoid phone ordering unless the practice has explicitly given you a special route. Use online services or repeat slip.
| Prescription issue | Best action | Practical tip |
|---|---|---|
| Routine repeat medicine | Order online or hand in repeat slip. | Order well before you run out. |
| Collecting from pharmacy | Choose chemist in Inverurie, Kintore or Blackburn where available. | Allow seven working days after the surgery receives the request. |
| Medicine not on repeat list | Contact the practice route because review may be needed. | Give medicine name, dose, who prescribed it and remaining supply. |
| Outside practice area temporarily | Plan before travel/work/holiday. | The prescription page says the practice cannot send prescriptions by post, email or fax if you are staying outside the practice area. |
| Specialist medication recommendation | Hospital specialist may suggest medicine and ask GP to prescribe. | GP may need hospital letter or safe shared-care information first. |
| Private prescription | Private prescription is not paid for by NHS. | Check cost with pharmacy before relying on it. |
Online services: registration, ID check and limits
The official online-services page says patients can access services online without phoning or visiting, and that online services can help especially with long-term condition monitoring and regular prescriptions.
| Online step | What official guidance says | Patient tip |
|---|---|---|
| Apply online | Recommended method is submitting your information online to reduce footfall at the practice. | Use the official practice page, not third-party forms. |
| Allow processing time | Allow 72 hours from form submission and bring photographic ID to Inverurie Health Centre for verification. | Do not leave online setup until medicine is urgent. |
| Receive credentials | PIN, Practice ID, Access ID and CHI number may be sent by post or given in person where access is granted. | Keep these details private. |
| Appointment-booking limit | Patients with history of non-attendance at pre-booked appointments without cancelling will not normally be granted online appointment booking. | Cancel appointments you cannot attend. |
| Prescription request status | The page says to check repeat prescription request status online before collecting medication, especially if requesting an item not on the repeat record. | Check online status before travelling to pharmacy. |
Test results: ask who ordered the test first
For test results, the most important question is whether the GP practice ordered the test or a hospital/clinic ordered it. Hospital-arranged tests should usually be followed up with the hospital/clinic that requested them.
If the hospital, clinic or specialist requested it, ask that service for the result and interpretation.
Phone or use the official result route shown on the practice website.
State test type, date, where it was taken, who requested it and why you are asking.
Administrative staff can only pass on recorded instructions or arrange clinician follow-up.
Do not wait for routine results if danger signs appear.
Sick notes and fit notes: prepare dates before calling
Fit-note requests work best when you provide exact dates, diagnosis/symptoms, whether this is a first note or continuation, and any work limitations.
| Situation | Best route | Patient tip |
|---|---|---|
| Off work 7 days or less | Usually self-certification. | Use employer/GOV.UK self-certification unless employer asks for private evidence. |
| More than 7 days | Contact practice route. | Give exact first day off, requested end date and symptoms/condition. |
| Hospital treatment | Ask hospital team. | Hospital should provide notes covering hospital-managed recovery. |
| Work needs private letter | May be chargeable non-NHS work. | Ask fee and timescale before requesting. |
| Symptoms now urgent | Use clinical/urgent route, 111 or 999 depending on severity. | Do not hide new serious symptoms inside an admin request. |
Home visits: phone before 10am if housebound
The official appointment page says housebound patients needing a home visit should phone the practice as early as possible before 10am, and a clinician will phone back to assess the condition.
| Home visit rule | Meaning | What to say |
|---|---|---|
| Request timing | Phone before 10am where possible. | Call early with symptoms, location and access details. |
| Who qualifies? | Housebound patients needing GP help. | Explain why the patient cannot safely attend the surgery. |
| Clinician callback | A clinician will phone back to assess. | Keep phone nearby and answer unknown/0300-style calls. |
| Emergency symptoms | Do not wait for home visit. | Call 999 if life-threatening. |
| Transport difficulty only | May not justify home visit. | Ask reception about the safest alternative route. |
Register with Inverurie Medical Practice
The official registration page says patients living outwith Inverurie or Kintore should contact the practice before completing registration forms to make sure they live within the practice boundary. It also warns that repeat prescriptions cannot be issued until confirmation of past medical history and medication has been received from the previous GP.
If you live outside Inverurie or Kintore, contact the practice before completing forms.
The practice says repeat prescriptions cannot be issued until it receives confirmation of medication/past history from your previous GP.
If previously registered outside the UK, the practice will not have access to those medical notes, so provide useful medical and medication information yourself.
Give full contact details, previous GP details, allergies, medical history and current medication.
Plan extra supply from your previous GP/pharmacy before moving practice.
Clinics and services: choose the right team first
The official clinics page says appointments are available at Inverurie and Kintore. Use the right clinic route where possible instead of asking only for a GP appointment.
Community Treatment and Care Services: blood tests and local treatment routes
The Community Treatment and Care Services page lists CTAC bloods and says blood-test appointments can be booked by calling 01224 555177.
| Need | Route | What to prepare |
|---|---|---|
| Blood test requested by clinician | Call CTAC Bloods on 01224 555177. | Know who requested the test and what type it is. |
| Blood test not yet requested | Contact practice or clinician route first. | You may need a request form/order before CTAC can book. |
| Long-term condition monitoring | Follow practice or CTAC instruction. | Bring medication list and any monitoring readings. |
| Hospital blood test | Follow hospital instructions. | Hospital-requested tests may not be GP-owned. |
Accessibility, parking and visit planning
The official contact page lists Braille translation service, disabled parking, disabled WC, induction loop, signing service available, step-free access and wheelchair access. It also lists car parking, cycle parking and disabled parking.
Parking
Car parking, cycle parking and disabled parking are listed. Allow extra time at busy clinic times.
Wheelchair and step-free
Step-free access, wheelchair access and disabled WC are listed. Call ahead if these are essential.
Hearing and communication
Induction loop, signing service and Braille translation service are listed. Tell reception before your appointment if you need support.
Branch check
Confirm whether your appointment is at Inverurie Health and Care Hub or Kintore Surgery before travelling.
Hello, I have an appointment at [Inverurie / Kintore]. I need help with [wheelchair access / disabled parking / hearing loop / signing support / interpreter / written information]. Can this be noted before I attend?
Doctors and clinical team at Inverurie Medical Practice
The official doctors page says GPs provide overarching responsibility for patient care and handle most serious, acute and complex issues. Availability and named-clinician lists can change, so check the official team page before relying on a specific doctor.
| Team area | Official examples | Patient meaning |
|---|---|---|
| GPs listed | Dr David G A Rutledge, Dr Victoria Glazier, Dr Nick Smith, Dr Iain Innes, Dr Chris Wilkins, Dr Sheeja Kolangara Rajan, Dr George Leiper, Dr Zoe Maltin, Dr Snigdha Banik, Dr Fiona Marr, Dr Natalie Shand, Dr Kelvin Wang and others. | Use official page for current names; do not rely on old directory listings. |
| Salaried / career-start GPs | Official page lists salaried GPs and career-start GPs including newer joiners. | You may be offered a doctor you have not seen before. |
| GP trainees | Official page lists GP trainees and maternity leave notes. | GP trainees are qualified doctors training in general practice. |
| Nurses and other professionals | Appointment route may use doctor, nurse or other health professional. | Accepting the right clinician can be faster and safer than waiting only for a named GP. |
Scotland-specific note: NHS 24, NHS inform and no CQC rating
Inverurie Medical Practice is in Scotland. Many UK directory pages use England-style terms such as CQC or NHS 111 online, but Scotland uses NHS 24 on 111 and NHS inform. CQC ratings apply in England, not Scotland.
| Question | Scotland answer | Useful link |
|---|---|---|
| Is there a CQC rating? | No CQC rating for Scottish GP practices. | Use NHS Scotland, NHS Grampian and practice sources instead. |
| What is the out-of-hours number? | NHS 24 on 111. | NHS 24 |
| Where is condition advice? | NHS inform Health A to Z and self-help guides. | NHS inform |
| Where to find local services? | NHS Scotland Service Directory. | Service Directory |
Map, directions and branch checklist
Main address: Inverurie Medical Practice, Inverurie Health and Care Hub, Upperboat Road, Inverurie AB51 3UL. Use this map for the Inverurie Hub only. For Kintore, use Wellpark Gardens, Kintore AB51 0WE.
Inverurie Hub checklist
Use Upperboat Road, Inverurie AB51 3UL. Bring appointment details, medicines, hospital letters, glasses/hearing aids and any requested samples/forms.
Kintore Surgery checklist
Use Wellpark Gardens, Kintore AB51 0WE. Check the shorter Friday opening before travelling.
If someone else is driving
Send exact branch, postcode and phone number. Do not send only “Inverurie Medical Practice.”
If you are late
Call the surgery as soon as safe. The official appointment page says late arrival may mean re-booking.
What to do when Inverurie Medical Practice is closed
The official contact and appointment pages direct patients to NHS 24 on 111 for urgent non-life-threatening care when the GP, pharmacy or dental practice is closed, and 999 for serious medical or mental health emergencies.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 24 on 111 | You think you may need A&E but it is not life-threatening, or the GP/pharmacy/dentist is closed. |
| Minor illness | Pharmacy / NHS inform / NHS 24 if needed | Coughs, colds, sore throat, minor rash, medicine questions. |
| Routine prescription | Online services or repeat slip when practice route is open | Repeat medicine that can wait for normal processing. |
| Routine admin | Practice route during opening hours | Forms, fit notes, results, registration, letters and routine questions. |
Official action links used
Use these after reading the practical route above. This guide explains the task first so patients do not land on the wrong branch, phone number or older Rhynie information.
Official Inverurie Medical Practice website · Official contact page · Appointments · Prescriptions · Online services · Registering with the practice · Clinics and services · CTAC services · Doctors · Practice news · NHS 24 Inverurie listing · NHS 24 Kintore listing · NHS 24 · NHS inform