What medicalpracticeuk.org/ Is — and Is Not
Plain-English statement of what this site is, what it is not, what we can and cannot do, our position on your patient and consumer rights, and the limits of our liability. Read this alongside our Terms of Use. This is the most important page on the site — please read it.
Life-threatening emergency (chest pain, difficulty breathing, severe bleeding, signs of a stroke — use the FAST test, loss of consciousness): call 999 now.
Urgent but not life-threatening: call NHS 111 (free, 24/7) or use 111 online at 111.nhs.uk.
Mental health crisis: call Samaritans on 116 123 (free, 24/7), or NHS 111 and select the mental health option.
Suspected poisoning or overdose: call 999 or NHS 111.
1. We do not provide medical advice. Nothing here is medical advice, diagnosis, or treatment.
2. We are an editorial directory. Not the NHS, not the CQC, not the GMC, not a GP practice.
3. We cannot register you, book you in, or prescribe. Contact your practice directly.
4. Verify with the practice or NHS before relying. Details change frequently.
5. For symptoms or health worries, use NHS 111 or your GP. In an emergency call 999.
6. Your patient rights are unaffected. Your NHS Constitution rights and consumer rights remain in full.
7. Statutory liability is preserved. Nothing limits liability that cannot be excluded by law, including for personal injury caused by negligence.
What is on this page
1. Nature of the Site
medicalpracticeuk.org/ is an independent editorial publisher of a UK GP-practice and medical-practice directory. We are NOT:
- the NHS, NHS England, or any NHS body or Integrated Care Board
- the Care Quality Commission (CQC) or any care regulator
- the General Medical Council (GMC), the Nursing and Midwifery Council (NMC), or the General Pharmaceutical Council (GPhC)
- NICE, the MHRA, Healthwatch, or the Parliamentary and Health Service Ombudsman (PHSO)
- any GP practice, medical practice, health centre, or doctors’ surgery
- a provider of NHS or private medical services of any kind
- a provider of medical, clinical, nursing, pharmacy, or health advice
- a solicitor, barrister, or provider of legal services
- an authorised representative or agent of the NHS, any regulator, or any practice
2. Not Medical Advice — The Most Important Point
The content is general information about how to find and contact GP practices and medical practices, and how NHS general practice works. It is not medical advice, diagnosis, or treatment, and must not be relied upon as such. For any symptom, health concern, or clinical question, contact your GP practice or call NHS 111. In a life-threatening emergency, call 999. Never delay seeking medical help, or disregard advice from a healthcare professional, because of something you read here.
3. Not a Substitute for the NHS or Your GP Practice
For anything specific to your care — registering, booking, cancelling, prescriptions, test results, referrals, or your medical record — the route is your GP practice or the NHS, not medicalpracticeuk.org/.
We describe practices and explain processes. We do not provide care. We have no access to NHS systems, the NHS App back-end, practice booking systems, or any patient record. We cannot register you, book you in, change an appointment, issue a prescription, or look up a result. The protected route to your care is your practice’s own phone line, online service, or the NHS App.
4. Your Patient and Consumer Rights
As an NHS patient you have rights under the NHS Constitution — including the right to access NHS services, to be registered with a GP, and to complain. Those rights are unaffected by anything here. If you use a private medical service, the Consumer Rights Act 2015 applies to that service contract — but your contract is with the provider, not with us. For free, independent help with NHS complaints, contact your local Healthwatch; for consumer issues, Citizens Advice at citizensadvice.org.uk; and for unresolved NHS complaints in England, the PHSO at ombudsman.org.uk.
5. Public Information and Limits on Its Use
GP-practice details — address, phone, opening times, CQC rating — are public information, published by the practice, the NHS website, and the CQC. That public status does not eliminate all restrictions on use of our editorial content:
- Copyright under the Copyright, Designs and Patents Act 1988 applies to our original editorial work
- Trade-mark law under the Trade Marks Act 1994 applies to use of NHS and regulator marks
- The NHS identity guidelines protect the NHS logo and brand — we do not use them
Public ≠ unrestricted.
6. Accuracy and the Verification Caveat
Our team works to a strict human-verification standard — every address cross-checked, every phone number confirmed, every CQC rating dated, every online-service link clicked, and articles kept updated. We are nevertheless an editorial publisher, not the NHS or the practice. Practice details change frequently — surgeries merge, branches close, phone systems and online-booking platforms change, opening hours shift, and CQC ratings are updated after each inspection.
If a detail on our site and the practice’s own page (or the NHS website) disagree, the practice and NHS pages are authoritative. Tell us — our team re-verifies and updates.
7. Third-Party Content and Links
The site links extensively to the NHS website, individual GP practices, the CQC, the GMC, NICE, Healthwatch, the PHSO, the ICO, and other third-party sites. We do not control those sites and are not responsible for their content, availability, accuracy, or privacy practices. A link is not an endorsement.
8. UK Regulatory Framework Reminder
UK general practice is regulated and organised by: the CQC (registration and inspection in England); the GMC (doctor registration and licensing); the NMC and GPhC (nursing and pharmacy); NICE (clinical guidance); NHS England and Integrated Care Boards (commissioning); the MHRA (medicines); and, in the devolved nations, Healthcare Improvement Scotland, Healthcare Inspectorate Wales (HIW), and RQIA in Northern Ireland. We cite these frameworks when describing how things work, but we are not a source of authoritative interpretation — the relevant body, the NHS, or the practice is.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the site or your reliance on any content — including any consequence of acting on, or failing to act on, information here. Our total liability to any user for any matter is limited to £100.
Nothing in this Disclaimer or our Terms of Use excludes or limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under the laws of England and Wales. Your statutory rights, including under the Consumer Rights Act 2015 and the NHS Constitution, are unaffected.
10. Contact
For corrections, takedowns, data-rights requests, or general enquiries: info@medicalpracticeuk.org
Questions or Corrections?
Email us with a clear subject line. Our team responds to corrections within 7 working days, with a 48-hour priority path for changed phone numbers, dead links, and practice mergers or closures.
📧 info@medicalpracticeuk.org