Albyn Medical Practice Aberdeen | NHS GP Surgery

Emergency first: This is an independent patient guide, not NHS Scotland, NHS Grampian or Albyn Medical Practice. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, suspected meningitis, serious allergic reaction, a seizure that is not stopping, or is not responding, call 999 now. If it is urgent but not life-threatening and the practice is closed, call 111 for NHS 24.
Aberdeen city centre NHS GP surgery guide

Albyn Medical Practice Aberdeen: NHS GP appointments, eConsult, opening hours, prescriptions and registration

Albyn Medical Practice Aberdeen is an NHS Scotland GP practice at 30 Albyn Place, Aberdeen, AB10 1NW. This practical patient guide explains appointments, eConsult, routine and urgent access, opening hours, repeat prescriptions, Patient Access, test results, registration, doctors, nurses, pharmacists, home visits, sick notes, Pharmacy First Scotland, reviews, map directions and what to do when the surgery is closed.

Start here before you call
1
Danger signs?Call 999. Do not wait for eConsult, messages or GP callbacks.
2
Need help today?Phone reception or use eConsult during available hours if suitable.
3
Need medicine?Use Patient Access, prescription line, post or in-person request.
4
New to Aberdeen?Check catchment and current registration availability first.
Main reception phone

Use this number for: appointments, urgent same-day questions, eConsult help, registration questions, home-visit requests, test-result queries, medication questions that need the practice team, access needs, interpreter requests, chaperone support or if online services are difficult.

Prescription message line

Use this number carefully: the official prescription page says repeat prescriptions can be requested by telephone 24 hours a day by leaving a clear message with your full name and the full name and strength of the items you need.

Address for maps and letters

Albyn Medical Practice
30 Albyn Place
Aberdeen
AB10 1NW

Use the full Albyn Place address for Google Maps, taxis, appointment letters, city-centre parking planning and family members helping you travel.

Open directions
Scotland out-of-hours route

When the practice is closed: call 111 for NHS 24 if the problem is urgent but not life-threatening. For serious emergencies, call 999.

NHS 24 and GMED handle out-of-hours urgent care in the Grampian area. Do not travel to the surgery when it is closed unless you have been told to attend.

NHS 24
Practice
Albyn Medical Practice
Reception
01224 586829
Prescription line
01224 565400
NHS 24 listing
Mon–Fri 08:00–18:00
Fast answer: Albyn Medical Practice Aberdeen is an NHS Scotland GP practice at 30 Albyn Place, Aberdeen, AB10 1NW. Reception is 01224 586829 and the prescription message line is 01224 565400. NHS 24 lists normal opening times as Monday to Friday 08:00 to 18:00. The official Albyn website says eConsult submissions are available 08:00 to 18:30 Monday to Friday, excluding bank and public holidays, while self-help options remain available at other times.

Unique patient decision hub: choose the right route in 60 seconds

This reusable patient tool helps you decide whether to phone reception, use eConsult, contact the prescription line, ask Pharmacy First Scotland, call NHS 24, or dial 999.

I need help today

If symptoms are dangerous, call 999. If urgent but not life-threatening and the practice is closed, call 111 for NHS 24. During working hours, call reception or use eConsult if it is suitable and available.

I need a routine GP appointment

Phone reception on 01224 586829 between Monday and Friday during opening hours. Routine GP appointments may be booking ahead, so explain if your problem is getting worse.

I need repeat medicine

Use Patient Access where possible, the 24-hour prescription message line, post, in-person request box, or pharmacy collection arrangements. Allow 4 working days from ordering.

I need test results

Phone or visit between 11am and 5pm and have the test details ready. The practice says patients are responsible for following up results.

I need a sick note

If you are off work for 7 days or less, your employer should not ask for a GP medical certificate. Longer absence may need the correct sick-note route.

I need a home visit

Phone before 10:30am where possible. Be ready to explain the condition so the doctor can assess urgency. If it is an emergency, call 999.

Albyn Medical Practice opening hours and temporary closures

NHS 24 lists normal opening times as Monday to Friday 08:00 to 18:00. The official contact page also shows weekday opening around 8am to 6pm. The practice homepage says that from Tuesday 2 June 2026 there are temporary Tuesday and Thursday lunchtime closures between 12pm and 2pm for essential staff training before a software change. Always check the official homepage and contact page before travelling.

Day or situationListed accessPatient tip
Monday08:00 to 18:00 on NHS 24 listingCall early for routine appointments or urgent triage.
Tuesday08:00 to 18:00, with temporary 12–2pm training closure noted by practice newsCheck the homepage before travelling at lunchtime.
Wednesday08:00 to 18:00 on NHS 24 listingUseful for routine calls, results and prescription planning.
Thursday08:00 to 18:00, with temporary 12–2pm training closure noted by practice newsAvoid arriving during protected training closure unless told otherwise.
Friday08:00 to 18:00 on NHS 24 listingDo not leave urgent medicine or admin issues until late afternoon.
WeekendClosed for normal GP accessCall NHS 24 on 111 for urgent non-emergency help.
Public holidaysMay differCheck official practice news and NHS 24 guidance.
Important: opening times and training closures can change. If the issue is time-sensitive, check the official homepage or phone before travelling.

How to make an appointment at Albyn Medical Practice

The official appointments page says routine consultations are by appointment only and can be made by phoning 01224 586829 between 8am and 6pm Monday to Friday. Urgent cases may be seen the same day, though not necessarily by your usual doctor. Most appointments are 15 minutes long, so tell reception if you believe your problem needs longer.

1
Check whether it is an emergency.
Use 999 for life-threatening symptoms. Use NHS 24 on 111 when the practice is closed and the problem is urgent but not life-threatening.
2
Phone reception for routine appointments.
Call 01224 586829 during opening hours. Have your calendar, phone number and main problem ready.
3
Explain urgent problems clearly.
If you need urgent same-day help, be ready to tell reception what is wrong. The doctor uses this information to prioritise urgent cases.
4
Use eConsult where suitable.
Routine online consultations are processed through the practice eConsult route. Urgent matters are prioritised by the triage team.
5
Ask for telephone consultation if appropriate.
The official page says telephone consultations can be booked with a doctor who phones at a pre-arranged time.
6
Cancel if you cannot attend.
The practice says patients can cancel by replying to appointment reminder texts or by emailing gram.albynweb@nhs.scot. Try to give at least one day’s notice where possible.
Simple phone script
Hello, my name is [name]. My date of birth is [date of birth]. I am a patient at Albyn Medical Practice. I need help because [one clear sentence]. It is [urgent today / routine / medication related / test-result related]. What is the safest route for me?

Albyn Medical Practice eConsult: when to use it and how to make it useful

The official eConsult page says eConsults can currently be submitted to Albyn Medical Practice from 08:00 to 18:30 Monday to Friday, excluding bank and public holidays. Self-help options remain available outside those times. eConsult is useful for many routine medical and admin requests, but it should not replace 999 or NHS 24 when symptoms are urgent or dangerous.

1

Choose the right condition

The official page advises choosing the specific medical condition where possible. This gives the reviewing doctor more useful information.

2

Answer repeated questions fully

Some questions may feel repetitive, but they help the doctor understand risk, duration, severity and next steps.

3

Add pharmacy details if medicine may be needed

If you think a prescription may be issued, include your preferred pharmacy so the prescription can be directed correctly.

4

Upload a photo only when appropriate

For skin issues such as rash, acne, hives or eczema, a clear photo may help. Follow the official condition route for photo upload.

Do not use eConsult for danger signs: chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, severe allergic reaction or someone not responding needs 999.

Before you call or submit eConsult: practical checklist

This checklist helps the practice team route your request. It is useful for older patients, carers, students, people taking several medicines and anyone who gets nervous explaining symptoms.

Full name and date of birth
Best callback number
Main symptom or request
When it started
Whether it is getting worse
Medicine list and allergies
Preferred pharmacy
Hospital letters if relevant
Photos if appropriate
Carer consent if helping someone
Interpreter need
What outcome you need
Good eConsult wording example
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [self-care or medicine]. I take [regular medicines]. My preferred pharmacy is [pharmacy name]. I am worried because [reason]. I would like advice on whether I need [GP appointment / nurse / prescription / test / referral].

Helpful eConsult video for online GP requests

This eConsult explainer is useful if you are new to online GP consultations. It is not a replacement for Albyn Medical Practice’s own instructions, but it helps explain why the form asks structured questions and how it supports triage.

Albyn Medical Practice repeat prescriptions and Patient Access

The official prescription page says repeat prescriptions can be ordered through Patient Access, the 24-hour prescription message machine on 01224 565400, by post, in person using the prescription box, or through online services where registered. It also says patients should allow 4 working days from ordering before collection.

PA

Patient Access

The practice says it is exclusively using Patient Access for online prescription ordering. Phone the practice if you need to register or discuss access.

Tel

Prescription message line

Leave a clear message on 01224 565400 with your full name and the full name and strength of each item.

Post

Post or request slip

Tick the right-hand side of your last prescription and post it, or use the request slips beside the prescription box at the surgery.

Rx

Pharmacy collection

The practice encourages patients to set up a preferred pharmacy so prescriptions are delivered directly to the pharmacy for collection.

Prescription issueWhat it usually meansPractical next step
Need repeat medicineYou need regular medicine already on your repeat list.Use Patient Access, prescription message line, post or in-person request.
Medicine not on repeatIt may be acute, changed by hospital, private prescription related, or needing review.Use reception or eConsult route and explain the history clearly.
Pharmacy says nothing is readyThe request may still be processing, missing details, sent elsewhere, or awaiting review.Check you allowed 4 working days and confirm the nominated pharmacy.
Going on holidayExtra supply may need planning and may not be automatic.Order early and explain the travel dates.
Private specialist prescribed medicineThe practice says GPs are not under obligation to prescribe private-service recommendations on the NHS.Read the practice private prescriptions guidance before seeking private healthcare input.
Timing rule: allow 4 working days from ordering, and order earlier around public holidays, Christmas, New Year and travel.
Medication safety: say the full medicine name, strength and quantity. “My tablets” is not enough for a safe prescription request.

Pharmacy First Scotland, preferred pharmacy and collection help

The official appointments page explains that Pharmacy First Scotland helps people registered with a Scottish GP practice get advice and treatment for common conditions such as sore throat, earache, cold sores and some urinary tract infections. This can be faster and more appropriate than a GP appointment for minor illness.

NeedBest routeWhy it helps
Minor illnessCommunity pharmacy / Pharmacy First ScotlandPharmacists can advise, treat or refer where needed.
Prescription collectionPreferred pharmacy arrangementReduces trips to the surgery and helps streamline collection.
Emergency supply questionYour usual pharmacy or NHS 24 when closedDo not wait silently if you are running out of essential medicine.
Medication side effectsPharmacist or GP depending on severityPharmacists can help with many medicine questions, but severe reactions need urgent help.

Test results, blood tests and X-rays

The official test-results page says patients can obtain results by visiting the surgery or phoning 01224 586829 between 11am and 5pm. It asks patients to have details of the tests taken available, and says patients are responsible for following up test results. Results are released only to the patient unless permission has been given or the patient cannot understand the result.

1
Ask who ordered the test.
GP-ordered tests and hospital-ordered tests may have different follow-up routes.
2
Keep your test details.
If you had a blood test, the practice says you may be given a chit with details of the tests done.
3
Phone or visit between 11am and 5pm.
Call 01224 586829 and be ready to confirm identity and test details.
4
Remember confidentiality rules.
Reception cannot normally give results to someone else unless permission is recorded.
5
Do not ignore worsening symptoms.
If symptoms worsen while waiting for results, contact the GP, NHS 24 or 999 depending on severity.

Sick notes, fit notes and work letters

The official reception enquiries page says if you are off work sick for 7 days or less, your employer should not ask for a medical certificate from your doctor. If you are off longer, or need a formal note, use the practice’s sick-note route and give clear dates.

7

7 days or less

Your employer should not normally ask for a GP medical certificate. They may ask you to self-certify.

8+

More than 7 days

You may need a fit note or sick note. Use the practice’s official route and include the dates clearly.

Hosp

Hospital care

If hospital treated you, ask the hospital team whether they should issue paperwork or a discharge note.

Work

Insurance or private certificates

Some certificates and forms may be non-NHS private work and may involve a fee.

Home visits: when to request one and what to say

The official appointments page says home visits should be requested before 10:30am by phoning 01224 586829. You should give reception details of the condition so the doctor can assess urgency. The practice may ask whether you can attend the surgery because better facilities are available there, but some patients will need to be seen at home if they are too ill or infirm.

SituationLikely routeImportant note
Too ill or infirm to attendRequest before 10:30am where possibleGive clear details so urgency can be assessed.
Community nurse supportPhone GP surgery if a nursing home visit may be neededThe practice can organise referral if appropriate.
Transport difficulty onlyUsually attend surgery or use transport adviceHome visits take significant doctor time and are for clinical need.
Emergency symptomsCall 999Do not wait for a GP home visit.
Transport help: the official opening-hours page points patients with transport difficulty to THInC transport advice on 01343 567839, Monday to Friday 9am to 4pm.

Register with Albyn Medical Practice in Aberdeen

The official registration page says Albyn Medical Practice provides NHS medical services to patients in the Aberdeen area, has approximately 10,900 patients and covers the city of Aberdeen. It also says the practice is currently informally managing its patient list, meaning it may be unable to accept a registration request. Always check catchment and current availability before assuming you can register.

1
Check catchment first.
The practice says all new patients must reside within the practice boundaries. Ask reception if you are uncertain.
2
Check whether the list is being managed.
The practice says it may be unable to accept your registration request while informally managing the patient list.
3
Use the official online registration route.
Start from the official registration page and follow the latest form instructions.
4
Protect regular medication.
If you take repeat medicine, plan ahead while records transfer so you do not run out.
5
Ask if no practice can accept you.
If you are struggling to register with any Aberdeen GP, ask NHS services locally what the current allocation route is.

Albyn Medical Practice doctors, nurses and wider team

The official staff page lists doctors, nurses, pharmacists, administration, community midwives, community nurses and health visitors. It also explains that receptionists may ask medical details so the team can work effectively, and that information given to the team remains confidential.

Dr Graeme Cornwell
Dr William Harrison
Dr Jacqueline Prentice
Dr Stephen Terwey
Dr Lorraine Sinclair
Dr Michael Anthony
Dr Fionna Keenan
Dr Olanlesi Adeponle
GP trainees
Practice nurses
Practice pharmacists
Pharmacy technician
Community midwife
Community nurses
Health visitors
Continuity tip: if your issue is complex or ongoing, say “I would prefer continuity with a clinician who knows this problem if possible.” If the issue is urgent, accept the fastest safe clinician.

Services patients often need

The official services section lists antenatal and child health, travel health, test results, sick notes, physiotherapy and non-NHS services. The nursing team also supports asthma, diabetes, heart disease, blood pressure monitoring, cervical smears, contraceptive services, travel health, lifestyle advice, smoking cessation and some medication monitoring such as warfarin.

GP appointments
Telephone consultations
eConsult
Nurse appointments
Repeat prescriptions
Medication advice
Test results
Blood tests
Sick notes
Antenatal care
Child health
Travel health
Physiotherapy
Asthma reviews
Diabetes reviews
Blood pressure
Cervical screening
Contraceptive services
Smoking cessation
Warfarin monitoring
Non-NHS letters and forms

Accessibility, interpreters, chaperones and transport

The official appointments page says patients who need an interpreter should tell the practice when booking so the confidential language line can be arranged. It also says patients can ask for a chaperone. The official opening-hours page includes transport advice from THInC for people who have difficulty getting to healthcare appointments in Grampian.

I

Interpreter help

Ask for language line support when booking if English is difficult or if you need translation support.

C

Chaperone support

Tell your doctor or receptionist if you would prefer another person present during your appointment.

T

Transport advice

THInC offers travel advice for healthcare appointments in Grampian. The practice lists 01343 567839, Monday to Friday 9am to 4pm.

Carer

Carer or family support

If someone helps you manage care, ask what consent is needed before the practice can discuss your information with them.

Access request script
Hello, I have an appointment or request with Albyn Medical Practice. I need help with [interpreter / chaperone / transport advice / carer involvement / hearing or mobility support]. Can this be added to my booking before I attend?

Reviews, patient feedback and quality checks

When people search for Albyn Medical Practice reviews, they may find Google comments, social media posts, Reddit discussions, NHS service listings and the practice’s own patient information. Read reviews carefully because old comments may not reflect current staffing, eConsult rules, software changes, training closures or appointment demand. Scotland GP practices do not use the same CQC rating system used for England; check NHS 24, NHS Inform, NHS Grampian and the official practice site for practical live details.

Date

Check the date

A review from before eConsult changes or temporary closures may not describe today’s system.

Pattern

Look for patterns

One angry or one glowing review is less useful than repeated, recent themes.

Live

Use live official details

Opening hours, registration status and prescription rules should come from official pages, not old directory posts.

Help

Raise concerns properly

If you have a real concern, ask the practice for the correct complaints or feedback route rather than relying only on public reviews.

Private letters, insurance forms and non-NHS services

The official non-NHS services page explains that some services are not included within NHS work and may require a fee. Examples include private medical examinations, insurance claim forms, school fee and holiday insurance certificates, accident and sickness certificates for insurance purposes, and some letters to outside organisations.

Fee

Fees may apply

Non-NHS work may be chargeable. The practice says fees are displayed at reception and in waiting areas.

Time

Private work does not take priority

The practice says private services do not take precedence over NHS work and may take up to 28 days.

Pay

Payment method

The practice says full payment is required before services are provided and payment can be accepted by cash or bank transfer.

Travel

Travel medication

The practice says some travel medication and certain vaccinations are not available under the NHS and may be provided privately by community pharmacies.

Albyn Medical Practice map, directions and city-centre travel

Address: Albyn Medical Practice, 30 Albyn Place, Aberdeen, AB10 1NW. Use the map for planning only. Confirm your appointment time, opening hours and temporary closure notices before leaving home.

Before travelling

Check appointment time, clinician type, opening hours, eConsult instruction, access needs and whether you need to bring medication, samples, letters or forms.

If you are late

Call reception as soon as possible. The official appointments page says if you arrive late, you may be asked to re-book.

If using public transport

The registration page says the city-centre surgery is easily accessible by public transport from most parts of Aberdeen.

If someone else is driving

Send them the full address and postcode: Albyn Medical Practice, 30 Albyn Place, Aberdeen, AB10 1NW.

What to do when Albyn Medical Practice is closed

The official opening-hours page says that after 6pm or at weekends, patients can phone 01224 586829 to hear how to contact the out-of-hours service, or contact NHS 24 directly on 111. It also says serious emergencies should be handled by calling 999.

ProblemUse this serviceExamples
Life-threatening emergencyCall 999Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding.
Urgent but not life-threateningCall 111 for NHS 24You need help before the practice reopens.
Minor illnessCommunity pharmacy / Pharmacy First ScotlandSore throat, earache, cold sores, UTI advice where appropriate, medicine advice.
Mental health crisisNHS 24 on 111, Samaritans 116 123, or 999 if immediate dangerYou feel unsafe, at risk of harm, or need urgent support.
Routine issueWait for the practice or use self-help/eConsult when availablePlanned admin, routine medicine questions, non-urgent forms.

Official source check and reference notes

Official sources checked before writing: Albyn Medical Practice official website, NHS 24 listing, NHS Inform, eConsult patient information, official contact details, opening-hours guidance, appointments guidance, eConsult guidance, repeat prescription guidance, test-results guidance, registration guidance, staff page, services page, non-NHS services page, out-of-hours page and Pharmacy First Scotland information.

Official links: Official practice website · Contact · Opening hours · Appointments · eConsult · eConsult FAQs · Prescriptions · Test results · Registration · Our staff · Services · Non-NHS services · NHS 24 listing · Pharmacy First Scotland

Why this page is built this way: real users search phone, appointments, eConsult, opening hours, repeat prescriptions, Patient Access, test results, sick notes, registration, doctors, Pharmacy First Scotland, reviews and NHS 24. This guide answers those intents in one place while still linking to official sources for final confirmation.

Albyn Medical Practice Aberdeen FAQs

What is the phone number for Albyn Medical Practice Aberdeen?
The main reception number for Albyn Medical Practice is 01224 586829. Use it for appointments, urgent same-day questions, registration, home visits, test results, interpreter support and general practice queries. For emergencies, call 999.
What is the prescription phone number for Albyn Medical Practice?
The prescription message line is 01224 565400. The official prescription page says repeat prescription requests can be left on this line 24 hours a day. Speak clearly and give your full name plus the full name and strength of each item.
Where is Albyn Medical Practice in Aberdeen?
Albyn Medical Practice is at 30 Albyn Place, Aberdeen, AB10 1NW.
What are Albyn Medical Practice opening hours?
NHS 24 lists normal opening times as Monday to Friday 08:00 to 18:00. The practice may also have temporary training closures or public-holiday changes, so check the official website before travelling.
How do I book an appointment at Albyn Medical Practice?
Routine consultations are by appointment only and are made by phoning 01224 586829 between 8am and 6pm Monday to Friday. Urgent cases may be seen the same day, though not necessarily by your usual doctor.
Can I use eConsult at Albyn Medical Practice?
Yes. The official eConsult page says submissions can currently be made from 08:00 to 18:30 Monday to Friday, excluding bank and public holidays. Self-help options remain available outside those times.
Is eConsult safe for urgent symptoms?
Do not use eConsult for life-threatening symptoms. Call 999 for serious emergencies. If the problem is urgent but not life-threatening and the practice is closed, call NHS 24 on 111.
How long do repeat prescriptions take?
The official prescription page asks patients to allow 4 working days for collection from the time of ordering. Order earlier around public holidays, Christmas, New Year or travel.
How do I order repeat prescriptions?
You can order through Patient Access, the 24-hour prescription message line, by post, in person using the request box, or through online services where registered. The practice also encourages patients to set up a preferred pharmacy for collection.
What if I am going on holiday and need extra medication?
Order in plenty of time and clearly explain your travel dates. Holiday periods, Christmas and New Year can delay processing and pharmacy stock.
How do I get test results?
The official test-results page says patients can visit the surgery or phone 01224 586829 between 11am and 5pm. Have the details of your tests ready, and remember confidentiality rules apply.
How do I request a home visit?
Phone 01224 586829 before 10:30am where possible. Give reception details of the condition so the doctor can assess urgency. Call 999 for emergencies.
Can I ask for an interpreter?
Yes. The official appointments page says patients who need interpreter services should tell the practice when booking so the confidential language line can be arranged.
Can I ask for a chaperone?
Yes. The official appointments page says patients can tell the doctor or receptionist if they would prefer another person present during the appointment.
Is Albyn Medical Practice accepting new patients?
The official registration page says the practice is currently informally managing its patient list, meaning it may be unable to accept a registration request. Check the official registration page and catchment before applying.
Does Albyn Medical Practice cover all of Aberdeen?
The official registration page says the practice covers the city of Aberdeen, but new patients must reside within the practice boundaries. Ask reception if your address is uncertain.
Does Albyn Medical Practice offer Pharmacy First Scotland?
The official appointments page explains Pharmacy First Scotland as a route for people registered with a Scottish GP practice to get help from community pharmacies for common conditions such as sore throat, earache, cold sores and some urinary tract infections.
Does Albyn Medical Practice have a CQC rating?
CQC ratings are used for health and social care providers in England. Albyn Medical Practice is in Scotland, so patients should use NHS 24, NHS Inform, NHS Grampian and the official practice website for live service information.
What should I do when Albyn Medical Practice is closed?
For urgent non-life-threatening problems, call NHS 24 on 111. For serious emergencies, call 999. The practice out-of-hours page also says patients can phone the practice number to hear recorded instructions.
Is this the official Albyn Medical Practice website?
No. This is an independent patient guide on medicalpracticeuk.org. Use the official practice website, NHS 24, NHS Inform and NHS 111/999 services for final live details.
Independent directory disclaimer: medicalpracticeuk.org is not NHS Scotland, not NHS Grampian, not NHS 24, not Albyn Medical Practice and not eConsult. This guide is for general patient information only. Opening times, eConsult access, appointment availability, prescription rules, Patient Access arrangements, registration status, staff names, home visits, services, pharmacy arrangements and out-of-hours routes can change. Always confirm important details with the official practice website, NHS 24, NHS Inform, the surgery, 111 or 999 before relying on them.
Albyn Medical Practice Call reception