Bearsted Medical Practice ME14 4DS: appointments, AccuRx, prescriptions, hours and NHS help
Bearsted Medical Practice is an NHS GP surgery at Yeoman Lane, Bearsted, Maidstone, Kent ME14 4DS. This practical patient guide explains how to contact the surgery, request GP help online, use AccuRx, check opening hours, order repeat prescriptions, register as a new patient, understand doctors and team information, read CQC reviews, use the NHS App, ask for test results, request a home visit, complain safely and choose NHS 111 or 999 when the surgery is closed.
Use this number for: appointment help, AccuRx support, urgent same-day questions, repeat prescription problems, registration checks, test-result queries, home-visit requests, accessibility needs, complaints-route questions, or if online services are difficult.
Bearsted Medical Practice
The Surgery
Yeoman Lane
Bearsted, Maidstone
Kent
ME14 4DS
Email listed by practice: gp.g82074@nhs.net
Email should not be used for emergencies or same-day urgent symptoms unless the practice specifically tells you to use it.
Open directionsGoogle and Bing search-intent map for Bearsted Medical Practice
Patients usually search in practical phrases, not just the practice name. Common search intent includes “Bearsted Medical Practice ME14 4DS”, “Bearsted Medical Practice appointments”, “Bearsted Medical Practice AccuRx”, “Bearsted Medical Practice repeat prescriptions”, “Bearsted Medical Practice email”, “opening hours”, “doctors”, “new patients”, “CQC rating”, “NHS App”, “Patient Access”, “Yeoman Lane surgery” and “Bearsted doctors surgery”. This guide answers the reason behind those searches.
| Search phrase | What the user usually needs | Best action |
|---|---|---|
| Bearsted Medical Practice appointments | How to request GP triage, whether to use the online form, and what happens next. | Use appointments section |
| Bearsted Medical Practice AccuRx | Official online consultation route for medical/admin requests. | Use AccuRx section |
| Repeat prescriptions | How to request medication, online triage admin route, and timing. | Use prescriptions section |
| Opening hours | Weekday access, weekend closure and out-of-hours next step. | Use hours section |
| Email address | Official listed email and when not to use email. | Use email section |
| New patients | Catchment area, boundary check and registration help. | Use registration section |
| Doctors and reviews | Team page, CQC Good rating and how to read patient feedback. | Use team section |
| ME14 4DS map | Directions to Yeoman Lane and what to check before travelling. | Use map section |
Unique patient decision hub: choose the right route in 60 seconds
This section is designed as a reusable patient tool. Start with your situation, then follow the safest route before calling, submitting AccuRx or travelling to Yeoman Lane.
I need help today
If symptoms are severe or life-threatening, call 999. If urgent but not life-threatening and the practice is closed, use NHS 111. During opening hours, use AccuRx or phone if online access is difficult.
I need a GP appointment
Use the official AccuRx form for triage and appointment requests. A GP may respond with advice, a booking link, signposting or another suitable route.
I need repeat medication
Use the online triage admin section or your online services route. The practice asks patients to allow 3 working days for repeat prescription requests.
I need test results
Check NHS App or online services if enabled. If you cannot access results, call reception and ask when and how results are released.
I want to register
Check the practice catchment first. If the postcode checker looks unclear, call the surgery and ask reception to double check.
I need a complaint route
Write a clear timeline first. The practice says complaints are managed by the Operations Manager with GP complaints lead support.
Bearsted Medical Practice opening hours
The official contact page lists opening hours as Monday to Friday from 8:00am to 6:00pm, with Saturday and Sunday closed. Online consultation availability may have its own service window, so check the official online services page before relying on a form late in the day.
| Day or service | Official listed access | Patient tip |
|---|---|---|
| Monday | 8:00am to 6:00pm | Submit online requests early if you need help reviewed during the day. |
| Tuesday | 8:00am to 6:00pm | Good day for admin, repeat prescription and follow-up questions. |
| Wednesday | 8:00am to 6:00pm | Keep your phone nearby after submitting AccuRx. |
| Thursday | 8:00am to 6:00pm | Order medication early if you need it before the weekend. |
| Friday | 8:00am to 6:00pm | Do not leave urgent medication or admin issues until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use NHS 111 or 999 depending on severity. |
| AccuRx online consult | Official online services page says available during Monday-Friday opening hours | Use the official AccuRx link from the practice site. |
How to request a Bearsted Medical Practice appointment
The official appointments page says Bearsted Medical Practice offers online access for triage and GP appointment requests. Patients complete the AccuRx form, and a GP triages the request. You may then receive an appointment booking link, advice or signposting to a more relevant service.
Use 999 for life-threatening symptoms. Do not wait for online triage if someone is seriously unwell.
Complete the form clearly. Include your main problem, how long it has been happening, what has changed and what you are worried about.
The practice says a GP will triage your request and contact you with a booking link, advice or signposting guidance.
Call 01622 737326 if you cannot use online forms, have access needs, or are helping an older patient.
The safest answer may be a GP, nurse, pharmacist, NHS 111, hospital team, self-care or another service.
Missed appointments waste NHS time. Tell the practice if the issue has resolved or you cannot attend.
Hello, my name is [name]. My date of birth is [date of birth]. I am a patient at Bearsted Medical Practice. I need help because [one clear sentence]. I cannot use AccuRx / I need advice today / I need help with a repeat prescription. What is the safest next step?
Before you submit AccuRx or call: practical checklist
This checklist helps the practice route your request correctly. It is useful for older patients, carers, parents, people taking several medicines and anyone who finds it hard to explain symptoms quickly.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / prescription / test / referral].
Bearsted Medical Practice AccuRx: what it is and when to use it
The official online services page says AccuRx has replaced the previous Online Consult service. It says the practice aims to respond within 2 working days and will send a text message or email saying when it expects to respond. This is for non-emergency medical and admin requests, not for 999 symptoms.
Use AccuRx for medical requests
Use it for symptoms, ongoing problems, medication questions, follow-up questions and clinical requests that are not 999 emergencies.
Use it for admin requests
Use the admin route for repeat prescription requests, forms, letters, updates and non-urgent practice messages.
Do not use for danger signs
Chest pain, stroke signs, severe breathing difficulty, collapse or serious allergic reaction need 999.
Watch for text or email
Keep your phone nearby and check messages after submitting. Missing a reply can delay care.
NHS App, Patient Access and online services login
The official online services page says the NHS App can help patients check symptoms, get advice, book appointments, order repeat prescriptions, view GP medical records and more. It also lists Patient Access as an online services option.
NHS App
Use the NHS App for secure NHS account access, repeat medication, GP record access and some appointment functions where enabled.
Patient Access
Use the official practice link for Patient Access. Avoid random login pages for medical records or prescriptions.
Login safety
Do not share your NHS login, Patient Access password, verification code or medical details with unofficial websites or callers.
Proxy access
If helping a child, older parent or another adult, ask the practice what consent or proxy-access route is required.
Helpful NHS App video for prescriptions and online access
This NHS App video is useful if you want to understand how the NHS App can help with NHS services such as prescriptions and GP records. Always follow Bearsted Medical Practice’s own instructions for AccuRx, appointments and repeat prescriptions.
Bearsted Medical Practice doctors, nurses and team
The official team page lists doctors, nursing team members and other staff. Doctor and rota details can change because of leave, training, recruitment and urgent clinical work, so check the official team page before relying on a preferred clinician.
Bearsted Medical Practice repeat prescriptions
The official repeat prescription page says patients can request a prescription online using the online triage form. Go through the admin section and choose repeat prescription. The page says the request will be dealt with and requested on the day, but patients should still allow 3 working days.
AccuRx admin section
Use the online triage form, go through the admin section and select repeat prescription.
NHS App or online services
Use online services where enabled to request repeat medicines securely and check your nominated pharmacy.
Allow 3 working days
The practice asks patients to allow 3 working days for repeat prescription requests.
Medicine safety
Give the medicine name, dose, quantity and reason if the request is unusual, early or hospital-related.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Medicine not showing online | It may be acute, too early, due for review, newly changed, or not on repeat. | Use the admin medication query route and give medicine details. |
| Pharmacy says no prescription | The request may still be processing, may need review, or may have gone elsewhere. | Check NHS App, nominated pharmacy and official repeat route. |
| Hospital changed medication | The GP may need to check the hospital request before issuing. | Tell the surgery before your hospital supply runs out. |
| Travel or holiday supply | Extra supply may need review and is not always automatic. | Request early and explain travel dates. |
| Side effects or safety worry | You may need pharmacist, GP or NHS 111 advice depending on severity. | Use pharmacy or GP route. Use 999 for severe allergic reaction or collapse. |
Test results, blood tests and hospital results
If your test was arranged by the GP surgery, the result may appear in NHS App or online services once reviewed. If a hospital consultant ordered the test, the hospital clinic is often the correct team to chase. Use the practice contact route if you are unsure who ordered the test.
GP-ordered and hospital-ordered tests usually have different follow-up routes.
Results may need to be checked by a clinician before they are released or explained.
Check NHS App or online services before calling if you already have access.
Ask reception whether the result is back, reviewed and what the next step is.
If symptoms get worse while waiting, use GP, NHS 111 or 999 based on urgency.
Sick notes, fit notes and work letters
A fit note is usually needed only after the first 7 calendar days of sickness, including weekends and bank holidays. If you have been treated by a hospital, the hospital team may need to provide discharge paperwork or evidence. If you have not yet been assessed for the illness, the practice may need a clinical request before issuing a note.
7 days or less
Your employer may ask for self-certification rather than a GP fit note.
More than 7 days
Use the practice route and give clear start date, end date if known, and the reason you are off work.
Hospital care
Ask the hospital team whether they should provide the note or discharge letter.
Employer letters
Some private letters are not NHS work and may take longer or have a fee. Ask the practice before assuming.
Home visits: when to request one
Home visits are for patients who are too unwell or medically unable to attend the surgery. They are not usually for transport difficulty alone. If the patient has danger symptoms, call 999 rather than waiting for a GP home visit.
| Situation | Likely route | Important note |
|---|---|---|
| Too unwell or housebound | Call surgery and explain clearly | Give symptoms, age, address and why travel is unsafe. |
| Would be harmed if moved | Ask for clinical triage | A clinician decides the safest route. |
| Transport difficulty only | Usually attend surgery or arrange transport | This is not usually enough for a GP home visit. |
| Emergency symptoms | Call 999 | Do not wait for a GP visit. |
Register with Bearsted Medical Practice as a new patient
The official new-patient page includes a catchment-area map and says the practice covers parts of Harrietsham, Bicknor, Otham and South Green. It also says if you live in these areas and the checker says you are just out of the boundary, you should call the practice so they can double check.
Use the official new-patient page before filling out forms.
If you live near a boundary area and the checker says you are just outside, call the practice and ask them to double check.
You may need name, date of birth, address, phone, email, previous GP and NHS number if known.
If you take repeat medicine, plan before switching GP so you do not run out while records move.
Ask about interpreter support, carer access, proxy access, disability needs or communication preferences during registration.
Clinics and services patients often need
Exact services can change by staffing, appointment type and clinical need. Use the official website and NHS App for live routes. If you are unsure whether you need a GP, nurse, pharmacy, NHS 111 or hospital service, use the decision hub above before submitting a request.
Reviews, CQC rating and patient feedback
CQC lists Bearsted Medical Practice as Overall: Good. The latest assessment was in March 2024 and the report was published in April 2024. CQC lists Safe, Effective, Caring, Responsive and Well-led as Good. Use CQC and official feedback routes alongside ordinary online reviews because old comments may not reflect the current AccuRx system, staffing or appointment process.
CQC inspected quality
CQC is a formal regulator record and is more reliable than one old star review.
Check review dates
Appointment systems change. Recent reviews are usually more useful than old ones.
Friends and Family Test
The official site links patients to feedback routes including the Friends and Family Test.
Look for patterns
One review is not enough. Look for repeated themes across several recent reviews.
Email address, online contact and safe message route
The official contact page lists gp.g82074@nhs.net. However, for most patient requests, the safer route is the official AccuRx form, online services, NHS App or phone. Ordinary email should not be used for urgent symptoms or same-day help unless the practice specifically tells you to use it.
| Need | Best route | Why |
|---|---|---|
| Urgent symptoms | Phone, AccuRx, NHS 111 or 999 depending on severity | Email may not be read quickly enough. |
| Non-urgent medical/admin request | AccuRx or official online route | It connects the request to triage or admin workflow. |
| Prescription request | Online triage admin section or online services | Medication requests need accurate medicine details. |
| Records request | Official practice policy route | Medical records need identity checks. |
| Complaint | Official complaints route | Complaints need a timeline and proper handling. |
Complaints, concerns and formal feedback
The official practice information says complaints at Bearsted Medical Practice are managed by Lee Price, Operations Manager, supported by the GP Complaints Lead, Dr Alison Milroy. Before complaining, write a clear timeline so the practice can understand exactly what happened.
Include dates, times, names if known, what happened, what harm or concern exists, and what outcome you want.
Many concerns can be resolved directly with the surgery.
The practice may need written authority before discussing another patient’s record.
If you are not satisfied, use the NHS complaints route and Ombudsman route where appropriate.
Bearsted Medical Practice map, directions and ME14 4DS location
Address: Bearsted Medical Practice, The Surgery, Yeoman Lane, Bearsted, Maidstone, Kent, ME14 4DS. Use the map for planning only. Confirm your appointment time, opening hours and access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need to bring medication, samples, letters or forms.
If you are late
Call reception as soon as possible. Some nurse, test or time-limited appointments may not be able to run late safely.
If you need photos
Use Google Maps street-level images where available, but rely on the official address rather than old third-party photos.
If someone else is driving
Send them the full address and postcode: The Surgery, Yeoman Lane, Bearsted, Maidstone, ME14 4DS.
What to do when Bearsted Medical Practice is closed
If the surgery is closed and the problem is urgent but not life-threatening, use NHS 111 online or call 111. If it is life-threatening, call 999. For non-urgent issues, use the official online route when available and wait for the practice to respond when open.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, aches and pains, medicine side effects. |
| Mental health crisis | NHS 111, Samaritans 116 123, or 999 if immediate danger | Mental health emergencies should be treated as seriously as physical emergencies. |
| Non-urgent request | Use official online route when available | Routine admin, planned reviews and non-urgent forms. |
CQC rating and quality note
CQC lists Bearsted Medical Practice as Overall: Good. CQC also lists Safe, Effective, Caring, Responsive and Well-led as Good. The latest assessment summary says the practice provides primary care services to patients in Maidstone, Kent. Always check the official CQC profile for current inspection information.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Bearsted Medical Practice website, contact and opening-hours page, appointments page, AccuRx online services page, repeat prescriptions page, new-patient page, meet-the-team page, practice information page, CQC profile, CQC inspection summary and NHS 111/NHS App resources.
Official links: NHS.uk Bearsted profile · Official practice website · Contact and opening hours · Appointments · AccuRx form · Online services · Repeat prescriptions · New patients · Meet the team · Practice information · CQC · NHS 111
Why this page is built this way: real users search phone, ME14 4DS, Yeoman Lane, appointments, AccuRx, online services, repeat prescriptions, email, doctors, new patients, reviews and CQC. This guide answers those intents in one place while still linking to official sources for final confirmation.