Danetre Medical Practice: exact patient routes for appointments, prescriptions, tests and parking
Danetre Medical Practice is an NHS GP surgery on London Road, Daventry, linked with the Danetre Hospital site. Use this guide to request GP help, use SystmConnect, order repeat medicine, check test-result timing, plan blood tests, register as a patient, find parking and know what to do when the surgery is closed.
Use this number for: appointment help, SystmConnect support, treatment-room booking, home-visit requests, test results, prescription queries, registration questions, interpreter needs, document/medical-exam queries and if online access is difficult.
Danetre Medical Practice
Northampton Community Health Centre
Danetre Hospital
London Road
Daventry, Northants
NN11 4DY
Use the Danetre Hospital / London Road address for drivers, taxis and carers. The practice says Boots Chemist operates independently on the same site.
Open directionsDecision hub: use the right Danetre route first time
Use this before filling a form, phoning reception or travelling to London Road.
Life-threatening emergency
Call 999. Do not use SystmConnect, email or routine phone lines for chest pain, stroke signs, severe breathing problems, collapse or severe allergic reaction.
Urgent but not life-threatening
Use NHS 111 online or call 111, especially when the surgery is closed.
GP or Advanced Practitioner appointment
Complete a SystmConnect request. If you cannot do this online, phone reception; the practice says phone and online requests are handled in the same way for equity of access.
Treatment Room task
Do not use the GP triage route for all treatment-room needs. Blood tests, cervical screening and NHS Health Checks have specific online booking rules.
Minor illness
Advanced Nurse Practitioners and Paramedic Practitioners may treat many weekday minor illness problems and can prescribe when appropriate.
Repeat medicine
Use NHS App, SystmOnline, email or repeat slip. The practice says repeat prescriptions are not taken by phone because a paper trail is needed.
Opening hours, phone lines and enhanced access
Do not rely on one headline opening time for every task. Appointment access, results calls and prescription queries have different timing.
| Need | Official timing/detail | Practical tip |
|---|---|---|
| Core opening | Monday to Friday, 8am to 6:30pm. | Weekends and bank holidays are closed for routine surgery access. |
| Main telephone line | 01327 703333 between 8am and 6pm. | Call early if you cannot use online triage. |
| Prescription queries | Option 2 between 10am–1pm and 3:30pm–4:30pm. | This is for queries; do not request repeats by phone. |
| Results calls | Option 3 between 1pm and 4:30pm, Monday to Friday. | Avoid morning appointment pressure for routine results. |
| Protected learning time | Closed from 12:30pm on one Wednesday every month. | The next date is advertised on the practice Facebook page. |
| Enhanced access | Every 3rd Saturday 9am–5pm and selected evenings 6:30pm–8pm. | Routine, pre-booked only and subject to availability. |
GP and Advanced Practitioner appointments: micro step-by-step
The practice uses SystmConnect for clinician appointment requests. The key rule: the request is assessed first, then routed to the right clinician or service.
Use 999 for emergencies. Use NHS 111 if urgent and the surgery is closed or you are unsure where to go.
From 1 April 2023 practices must offer an assessment of need on first contact. Danetre asks clinician appointment requests to go through SystmConnect.
Patient Services Care Co-ordinators can help over the phone, and the practice says requests are handled the same whether online or by telephone.
Say what changed, when it started, whether symptoms are worsening, what you have tried and what outcome you need.
Telephone appointments are completed within the booked shift, not always at the exact online booking time.
The practice asks for 24 hours’ notice. You can cancel via text reminder, online services, NHS App, phone or email.
Hello, my name is [name]. My date of birth is [date]. I am registered at Danetre Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [medicine or self-care]. Is this best for GP, Advanced Practitioner, Treatment Room, pharmacist, NHS 111 or another route?
Minor Illness Clinic: what it can and cannot do
The Minor Illness Clinics run every weekday for many common conditions. They are run by Advanced Nurse Practitioners and a Paramedic Practitioner, and they can prescribe if needed.
Treatment Room appointments: book the correct slot
Some Treatment Room appointments can be booked online, but only when you meet the specific condition for that slot.
| Slot type | Official booking rule | Avoid this mistake |
|---|---|---|
| Blood test | Only if requested by your GP/ANP from Danetre Medical Practice. | Do not book for hospital-requested bloods unless the practice has specifically accepted the form. |
| Cervical screening | You must have received your screening invite or be overdue. | If unsure, contact the results team to check your record. |
| NHS Health Check | You should have received a letter from the practice inviting you. | Do not book randomly if not invited or not eligible. |
| Phlebotomy timing | Nursing Assistants provide routine blood taking 8am–11:30am Monday to Friday. | If fasting, tell reception so they can give an early appointment. |
| Friday samples | The test-results page says samples cannot be accepted on Fridays after 11:30am. | Do not leave urine/sample drop-off until Friday afternoon. |
Repeat prescriptions, pharmacy support and hospital medication changes
The official prescription page gives several routes and a strict phone rule. Use this section before ordering or chasing medicine.
NHS App
Use it to order repeat prescriptions and nominate a pharmacy once your identity is verified.
Online services
SystmOnline can be used for repeat prescriptions if registered.
Email route
Send repeat prescription requests to repeatmeds@nhs.net.
Paper route
Post or submit your repeat slip to the surgery if digital routes are not suitable.
| Prescription issue | Official detail | Patient action |
|---|---|---|
| Can I request repeats by phone? | No. The practice says it needs a paper trail for repeat requests. | Use NHS App, online services, email or repeat slip. |
| How long until pharmacy? | Repeat prescriptions arrive at the chosen pharmacy within 3 full working days. | Order at least 7 days before you run out to allow pharmacy dispensing and stock delays. |
| Prescription query | Call 01327 703333 option 2, 10am–1pm or 3:30pm–4:30pm. | Use this for questions, not repeat ordering. |
| Appliance query | Appliance prescriptions, including catheter and stoma items, use appliances.dmp@nhs.net. | Include name, date of birth, item and supplier if known. |
| HRT further supply | If stable and no review/change is needed, use the medication request online consultation; GP sends to usual pharmacy within 5 working days. | Use the GP appointment route if starting HRT or needing review/change. |
| Contraceptive pill | Many patients can use local pharmacy. If already taking it and requesting from practice, clinical pharmacist reviews and sends within 7 working days. | Under-16s should arrange a GP telephone consultation. |
| Hospital discharge medication | Hospital normally gives 7 days’ supply. Medication changes are checked by GP and practice aims to issue within 5 working days after details are checked. | Email information.dmp@nhs.net or post hospital medication details before supply runs out. |
Test results: when to call and how long to wait
Use the right timing so you do not get stuck in the morning appointment queue.
| Question | Answer | Action |
|---|---|---|
| When should I call? | Between 1pm and 4:30pm, Monday to Friday. | Call 01327 703333 and press option 3 for results. |
| Can I see results online? | The appointments page says results can be viewed online if you have access to online records via SystmOnline. | Ask the surgery to register or enable record access. |
| Routine blood/urine result time | Usually back within a week. | Wait unless the surgery asked you to chase sooner. |
| X-ray, smear or specialised bloods | Can take longer, up to 8–12 weeks. | Ask who ordered the test and which team should follow up. |
| Hospital ordered the test | The GP may not be the right team to explain it. | Contact the hospital or clinic that ordered it. |
| Sample drop-off | The official test-results page says samples cannot be accepted on Fridays after 11:30am. | Plan sample drop-off earlier in the week or before Friday late morning. |
Blood tests: Danetre-only requests, hospital requests and fasting tips
Danetre says it will only undertake blood tests requested by its own clinicians because of current service pressures.
The practice signposts Northampton General Hospital blood-taking by phone 01604 544190 and online booking through Swiftqueue.
Routine blood taking is listed as 8am–11:30am Monday to Friday, by appointment.
The practice says reception can give an early appointment if you have been asked to fast.
Same-day blood tests requested by the doctor may involve delay if demand is high.
NHS App and online access: what it can help with
The practice says the NHS App does not replace existing services, but gives 24/7 access to growing NHS services once your identity is verified.
Register with Danetre Medical Practice
NHS shows Danetre Medical Practice as currently accepting new patients. The practice says it is taking new patients from within Daventry and surrounding villages shown on its boundary map.
The practice says it accepts patients from within Daventry and surrounding villages shown on the map.
The practice says online registration is easy and can be done via the NHS App/register link.
If online registration is not possible, visit the practice and ask reception for a registration form.
Once registration is complete, your medical records should transfer automatically from your previous practice.
If ill while away from home, emergency treatment can be provided for 14 days; temporary registration can last up to three months.
Sick notes and fit notes: avoid the wrong request
| Situation | Best route | Practical note |
|---|---|---|
| Off sick 7 days or less | Usually self-certification. | Ask your employer what they need; a GP note is not usually required for short sickness. |
| Need a fit note for more than 7 days | Contact the practice. | The official sick-note request form page says the form has been temporarily removed. |
| Minor Illness Clinic | Not suitable for sick notes. | The official appointment page says the Minor Illness Clinic cannot issue sick notes. |
| Hospital treated you | Ask the hospital team first. | Hospital clinicians can often provide evidence for hospital-managed treatment. |
| Private sick note | May be non-NHS work. | The non-NHS page lists private sick notes as chargeable examples. |
Clinics and services patients should know
| Service | Official detail | Patient action |
|---|---|---|
| Asthma review | Annual review covers medicine, side effects, inhaler technique, action plan, triggers and worsening symptoms. | Take inhalers and spacer if you use one. |
| COPD review | Annual review can include medicine discussion, inhaler technique, spirometry and health-promotion support. | Bring inhalers and note flare-ups. |
| Diabetes clinic | The practice runs a diabetic clinic every week. | Bring blood sugar records and medication list if relevant. |
| Childhood immunisations | Tuesday 1:30pm–4:30pm and Thursday 9am–11:30am clinics are listed. | Book when invited; discuss alternatives with Patient Services Team if times do not work. |
| Family planning | Services include pill, injection, free emergency contraception, coils and Nexplanon. | Arrange GP telephone consultation to discuss options. |
| Coil / implant | Dr Butler is listed as qualified to fit coils and insert/remove contraceptive implant. | Ask for the correct consultation route. |
| Vasectomy | Performed on site by Dr Lewis using no-scalpel technique. | Call 01327 703333 option 1 for doctors’ secretaries to ask about booking/waiting times. |
| Joint injections | Provided for joints such as shoulder, knee, elbow or wrist; repeat usually every 3–4 months, no more than 3 in 1 year. | Ask whether you need GP assessment before clinic booking. |
| Baby clinic | No drop-in baby clinic at Danetre Hospital. | Contact Health Visiting Team on 0800 170 7055. |
| Maternity booking | First appointment route listed through The Barratt Maternity Home. | Call 01604 545430. |
| Stop smoking | Northamptonshire Stop Smoking Service listed. | Call 0300 126 5700 or email smokefree@northamptonshire.gov.uk. |
Doctors, Advanced Practitioners, nurses and pharmacy team
Not every request needs a GP. Danetre lists GPs, Advanced Practitioners, nurses, healthcare assistants and clinical pharmacists.
| Team / role | Useful official detail | Best for |
|---|---|---|
| GP partners / salaried GPs | Official staff page lists multiple GPs including Dr Judith Viira, Dr Amy Butler, Dr Trudy Lewis, Dr David Digby, Dr Amarnath Balakrishnan and others. | Complex diagnosis, medication decisions, referrals, long-term conditions and GP-only decisions. |
| Advanced Practitioners | Help with minor illness such as UTIs, infections, sore throat, bites, conjunctivitis and ear pain. | Same-day minor illness where suitable. |
| Treatment Room nurses | Practice nurses are listed for Treatment Room services. | Smears, injections, reviews, dressings and nurse-led work. |
| Healthcare assistants | Nurse associate and HCAs are listed. | Blood pressure, checks, support tasks and some clinic work. |
| Clinical pharmacists | Clinical pharmacists are listed on the staff page. | Medication reviews, prescription questions and medicine safety. |
| Daventry PCN MDT | Practice homepage says the network includes ANPs, clinical pharmacists, social prescribing link workers, advanced practice physiotherapists, physician associates and advanced paramedic practitioners. | Broader support beyond a GP appointment. |
Private work, medicals and non-NHS requests
Some work is not covered by the NHS contract and may attract a charge. Ask reception before assuming a GP can complete it quickly or free of charge.
| Request | Official note | Action |
|---|---|---|
| Pre-employment / sports / driving medicals | Non-NHS and chargeable; taxi medicals are no longer offered. | Contact Support Services Team secretaries on 01327 703333 option 4. |
| Insurance claim forms | Listed as chargeable non-NHS work. | Bring full insurer form and deadline. |
| Prescription for taking medicine abroad | Listed as chargeable example. | Ask well before travel. |
| Private sick notes | Listed as chargeable example. | Check whether NHS fit note or self-certification is actually enough. |
| Vaccination certificates | Listed as chargeable example. | Ask what proof the destination/employer requires. |
| Longer medical examinations | Special purpose examinations need longer than routine appointment. | Do not book a routine GP appointment for a private medical. |
Parking, access and arrival tips
The practice has useful local details that matter before you leave home.
Free patient parking
The practice says free car parking is located to the left of the main entrance. Cars are parked at owners’ risk.
Shared site warning
The car park is shared with the hospital and nursery on site, so it can become extremely busy at times.
Wheelchair access
The new-patient page says wheelchair access is through the main entrance and parking is available adjacent to the surgery building.
On-site pharmacy context
The practice says Boots Chemist is attached to the practice site but operates independently.
CQC rating and quality snapshot
CQC lists Danetre Medical Practice as Overall: Good. The latest review shown by CQC is 6 July 2023, and CQC says it did not find evidence that the rating needed reassessment at that stage.
| CQC area | Rating / detail |
|---|---|
| Overall | Good. |
| Safe | Good. |
| Effective | Good. |
| Caring | Good. |
| Responsive | Good. |
| Well-led | Outstanding. |
| Long-term conditions focused rating | Outstanding. |
| CQC location | London Road, Daventry, Northamptonshire, NN11 4DY. |
Map, directions and visit checklist
Address: Danetre Medical Practice, Northampton Community Health Centre, Danetre Hospital, London Road, Daventry, Northants, NN11 4DY. Use the map for travel planning only; confirm your appointment type, time and any closure notice before leaving.
Before leaving home
Take appointment details, medication list, hospital letters, blood-test form if applicable, sample pot if requested, glasses/hearing aids and payment method for private work.
Send to driver or carer
Danetre Medical Practice, Northampton Community Health Centre, Danetre Hospital, London Road, Daventry, NN11 4DY. Phone 01327 703333.
What to do when Danetre Medical Practice is closed
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111. | Too unwell to wait, unsure what care is needed, urgent advice. |
| Medication emergency | Pharmacy or NHS 111 emergency medicine route. | Running out before the practice can process a repeat prescription. |
| Minor illness | Pharmacy, NHS 111 or GP when open. | Coughs, colds, sore throat, rashes, hay fever, pharmacy-first conditions. |
| Routine admin | Use online services or wait for opening hours. | Fit notes, routine results, forms, non-urgent prescription queries. |
Official action links used
Use these after reading the practical steps above, so you arrive on the official page with the right details ready.
Official practice website · Contact details · Opening hours · Appointments · Prescriptions · Test results · NHS App · New patients · Clinics · Additional services · Non-NHS services · Staff page · NHS profile · CQC profile