Alva Medical Practice

Emergency first: MedicalPracticeUK.org is an independent information website, not Alva Medical Practice, NHS Forth Valley or NHS 24. Call 999 for a life-threatening emergency. When the practice is closed, call NHS 24 on 111 for urgent medical help that cannot wait until the next working day.

Alva & Tullibody NHS Scotland GP guide

Alva Medical Practice: GP appointments, opening hours and patient help

Alva Medical Practice provides NHS GP services from Alva and Tullibody. The Alva surgery is on West Johnstone Street, Alva, FK12 5BD, and the practice’s second site is Tullibody Health Centre, Main Street, Tullibody, FK10 2PY. The practice website lists 01259 760331 as the shared contact number.

Choose the right route Appointment guidance Map and directions

Alva Surgery
West Johnstone Street

Tullibody Health CentreThe same practice also runs from Main Street, Tullibody.

✓Right routeGP, ANP, nurse, mental-health nurse, physio, pharmacy or urgent service.

Practice telephone

01259 760331

The official practice website publishes this number for both Alva and Tullibody. Use it for appointment requests, urgent same-day clinical help, registration questions, results, home-visit requests, access support and help choosing the right service.

Call Alva Medical Practice Official practice website

Alva surgery address

Alva Medical Practice
West Johnstone Street
Alva
Clackmannanshire
FK12 5BD

NHS 24 lists the Alva site at this address and confirms reception number 01259 760331.

Directions to Alva

Telephone

01259 760331

Alva postcode

FK12 5BD

Weekday hours

8:30am–1pm & 2pm–6pm

Out of hours

NHS 24 · 111

Quick answer: Alva Medical Practice’s own opening-hours page says the Alva and Tullibody sites are open Monday to Friday from 8:30am–1:00pm and 2:00pm–6:00pm, with weekends and public holidays closed. The practice also offers some appointments from 7:30am and some Monday evening appointments until 6:30pm. If you need urgent same-day attention, the practice specifically asks you to telephone.

Upcoming practice closures

The official 2026 closure notice lists the following upcoming dates after 20 September 2026:

Closure	Date
October Holiday	Monday 12 October 2026
Christmas Day	Friday 25 December 2026
Boxing Day holiday	Monday 28 December 2026
New Year	Friday 1 January 2027
New Year holiday	Monday 4 January 2027

Medication planning: the practice asks patients to order repeat medicines early enough for processing before public-holiday closures.

Check the current closure notice

Start with the task you need to complete

You need	Start here	Important detail
Life-threatening emergency	Call 999.	Do not wait for the GP practice or NHS 24.
Urgent same-day GP help	Call 01259 760331.	The practice specifically says to telephone if you need urgent attention that day.
A routine appointment	Contact reception for the next suitable appointment.	Future GP, ANP, mental-health nurse and physiotherapy appointments can be booked up to two weeks ahead.
A nurse appointment	Contact reception.	The nursing team handles many problems including blood pressure, dressings, contraception, cervical screening and long-term-condition reviews.
Repeat medicine	Use Patient Access, email, repeat slip, post or pharmacy ordering where available.	Normal repeat items take at least two working days; special requests take three working days.
Test results	Call the surgery when the clinician has advised that the result should be available.	Reception can relay results but cannot clinically interpret them.
A home visit	Call reception and explain why the patient cannot attend.	Immediate home-visit requests should be clearly identified to reception.
Urgent help when closed	Call NHS 24 on 111.	Use 999 instead for a life-threatening emergency.

Alva and Tullibody: one practice, two sites

West Johnstone Street
Alva
FK12 5BD

The official practice website and NHS 24 both list this as the Alva surgery.

Directions to Alva

Tullibody Health Centre

Main Street
Tullibody
FK10 2PY

Alva Medical Practice also operates from Tullibody Health Centre. The practice website publishes 01259 760331 as the shared contact number for both sites.

Directions to Tullibody

Check where your appointment is booked. GP surgeries run morning and afternoon sessions at both Alva and Tullibody, but individual doctors do not work every day and your appointment may be offered at either site.

Alva Medical Practice opening hours

Day	Practice website hours	Patient note
Monday	8:30am–1:00pm and 2:00pm–6:00pm	Some Monday evening appointments are available until 6:30pm.
Tuesday	8:30am–1:00pm and 2:00pm–6:00pm	Early appointments are offered on selected days.
Wednesday	8:30am–1:00pm and 2:00pm–6:00pm	Some early appointments are available.
Thursday	8:30am–1:00pm and 2:00pm–6:00pm	Check clinician availability if asking for a particular GP.
Friday	8:30am–1:00pm and 2:00pm–6:00pm	Order routine prescriptions before weekends and holiday periods.
Saturday	Closed	Use NHS 24 on 111 for urgent help that cannot wait.
Sunday	Closed	Call 999 for life-threatening emergencies.

Why NHS 24 may look different: NHS 24 currently displays Alva’s normal weekday opening as 8:30am–6:00pm. The practice’s own opening-hours page gives the more detailed operational pattern of 8:30am–1:00pm and 2:00pm–6:00pm. For an in-person visit, use the practice’s own current hours.

Official practice opening hours NHS 24 Alva listing

How appointments work at Alva Medical Practice

The practice says appointments run across the working day and patients are offered the next available suitable slot. Future appointments for doctors, advanced nurse practitioners, mental-health nurses and physiotherapists can be booked up to two weeks in advance.

Call reception and explain the type of help you need.
If you believe the problem is urgent and cannot wait for the next available slot, say so clearly.

Give a brief description if reception asks.
The practice says administrative staff ask about symptoms and the best callback number so clinicians can prioritise calls and direct patients to the right service.

Accept the most appropriate professional where suitable.
The right route may be a GP, ANP, nurse, mental-health nurse, physiotherapist, pharmacist, optician or another community service rather than a GP appointment.

If you need a particular GP, ask reception.
The practice says not all doctors work every day, so reception can explain availability.

Need an appointment outside the core day? The practice publishes extended-hours appointments from around 7:30am on most weekdays and some Monday appointments until 6:30pm. Ask reception about current availability.

Official appointment and care-routing guidance Official appointments section

Urgent today: tell reception rather than waiting

Urgent GP problem

If symptoms need attention that day and cannot wait for the next appointment, the practice asks patients to telephone and explain this to the administrative team.

Minor injury

Forth Valley’s Call MIA service handles suitable minor injuries. The practice publishes 01324 566130 for Minor Injury Assessment before attending a local minor-injury service.

Minor illness

NHS Pharmacy First Scotland may be a faster route for suitable minor illnesses and medicine advice without a GP appointment.

Life-threatening symptoms

Use 999. Do not wait for a GP callback, home visit or NHS 24 assessment where there is immediate danger to life.

Repeat prescriptions: two working days for normal repeats

The practice prefers online ordering where possible and says patients should generally avoid phoning the health centre for repeat medication. Telephone requests are normally reserved for genuinely housebound patients who have no other way to access the service.

Prescription route	What Alva Medical Practice says
Patient Access	The practice describes online ordering as the easier and quicker option.
Repeat slip in person	Place the reorder form in the reception-area prescription box; you do not need to queue at the desk.
Email	Email ordering is listed as an accepted route; include your name, date of birth and the medication required.
Post	Post the repeat slip or written request. Include a stamped addressed envelope if it needs to be returned by post.
Pharmacy service	Some pharmacies can order and collect medicines on your behalf; ask your chosen pharmacy whether it provides this service.

Normal repeat item

Allow at least 48 hours / two working days before the prescription is ready.

Special medication request

An item that is not on the repeat reorder form needs GP approval and the practice says to allow 72 hours / three working days.

Working days exclude Saturdays, Sundays and bank holidays. Plan ahead before the published October, Christmas and New Year closures.

Already run out? The practice explains that some community pharmacies may be able to provide an urgent supply of previously repeated medication. Controlled drugs and antibiotics are excluded from that route; call NHS 24 on 111 if you need urgent advice.

Official repeat-prescription guidance

Test results: reception can relay them, not interpret them

The practice says some results can be given by telephone when the doctor has advised that this is appropriate.

Wait until you have been told the result should be available.
The practice asks patients not to contact it before the expected result time.

Be ready to confirm your identity.
Reception asks for personal details before releasing medical information.

Remember that reception cannot interpret the result.
If clinical explanation or follow-up is needed, arrange the appropriate clinician appointment.

Hospital-arranged test? Alva Medical Practice specifically says to contact the clinic or hospital that requested the investigation. The specialist who ordered the test is responsible for giving the result and appropriate advice.

Bringing a specimen to the surgery? Use the correct container and clearly label it with the patient’s name, date of birth, date provided and reason for the sample. Suitable containers are available from reception.

Official test-result guidance

Home visits: the practice decides the safest route

If you believe an immediate home visit is needed, tell reception clearly. The practice explains that attending the surgery usually allows a better clinical assessment because examination facilities and equipment are available there.

A clinician may decide that telephone advice, another healthcare professional or hospital assessment is more appropriate than a GP home visit.

Emergency? For major injury or a critical condition, do not wait for a home visit. Call 999 where an ambulance is required.

Official home-visit guidance

Register with Alva Medical Practice

The practice links directly to the NHS Scotland GP registration form and asks new patients to return the completed form to the practice.

Open the Alva registration page.
Use the practice’s official registration section rather than a third-party directory.

Complete the NHS Scotland GP registration form.
Provide accurate current details and information that helps identify your previous GP record.

Return the completed registration as instructed by the practice.
The practice page provides the current submission route.

Tell reception when booking your first appointment.
Newly registered patients are entitled to a health screening assessment, normally at the first appointment. The practice asks patients to mention that it is their first appointment and request a double slot.

Short stay in the area? Alva Medical Practice also publishes a temporary-patient route. Ask the practice whether temporary registration is more appropriate than permanent registration.

Official Alva registration page NHS inform registration guidance

Clinics and alternatives to a routine GP appointment

Diabetes

Practice nurses run regular diabetes-review clinics, including shared care with hospital diabetes services where appropriate.

Heart and blood pressure

The nurse-led Heart Function Clinic provides checks and advice with GP support. Patients are invited by the nurse or GP.

Respiratory care

The practice runs a respiratory clinic for problems such as asthma and asks patients to attend routine reviews even when feeling well.

Minor surgery

The practice lists minor procedures including treatment of some warts and skin tags. Ask a doctor whether the procedure is appropriate.

Practice nursing

Nurses support blood-pressure checks, dressings, contraception, cervical screening, diabetes, asthma and other long-term-condition care.

Pharmacy First Scotland

Community pharmacists can assess and treat many minor illnesses without a GP appointment, including common medicine-related problems.

Official clinic information Who should I see?

Accessibility and interpreter support

Alva and Tullibody access

Ramp access and automatic doors at both health centres.
Disabled toilet and baby-changing facilities at both sites.
Two disabled parking bays at Alva.
Two disabled parking spaces on the main road outside Tullibody Health Centre.

Communication support

T-loop system for hearing-aid users.
Large-print or audio/CD practice information available on request.
Guide dogs are welcome.
Free interpreting support is available for GP and NHS hospital appointments in Scotland.

Need an interpreter? Tell reception when arranging the appointment so interpreting support can be organised in advance. The practice says children should not act as interpreters during treatment or appointments.

Official disability-access information Official interpreting-service information

Complaints: Alva Practice Manager, then SPSO if needed

The practice asks patients to direct complaints to the Practice Manager, preferably in writing. Written complaints information is also available from reception.

Explain what happened and the outcome you want.
A complaint is normally made within 12 months of the incident or of first becoming aware of the problem.

Stage One aims for early local resolution.
The practice says it will try to resolve suitable complaints within five working days.

Stage Two is a formal investigation.
The practice says it acknowledges these complaints within three working days and normally aims to provide a decision within 20 working days.

Still dissatisfied after the final response?
The Scottish Public Services Ombudsman is the final external stage for most Scottish NHS complaints.

Official Alva complaints procedure Scottish Public Services Ombudsman

Scotland quality and regulator note

Alva Medical Practice is in Scotland, so it does not have a CQC rating. CQC regulates services in England. For current Alva and Tullibody service details, use Alva Medical Practice, NHS 24, NHS inform and NHS Forth Valley sources.

When Alva Medical Practice is closed

For an urgent medical problem that cannot wait until the surgery reopens, call NHS 24 on 111. The service assesses the problem and can direct you to the most appropriate local option.

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent problem that cannot wait	Call NHS 24 on 111.
Minor illness or medicine advice	A community pharmacy may be able to help through NHS Pharmacy First Scotland.
Routine appointment, result or admin request	Use the normal Alva Medical Practice route when the surgery reopens.

Official out-of-hours guidance NHS 24 Scotland

Alva Medical Practice map and directions

Alva site: West Johnstone Street, Alva, FK12 5BD.

Map provided for location and directions only. Alva Medical Practice also operates from Tullibody Health Centre, Main Street, Tullibody, FK10 2PY.

Before travelling: confirm whether your appointment is in Alva or Tullibody, check the appointment time and tell reception in advance about interpreter, mobility or communication needs.

Official sources used

Last verified: 20 September 2026.

Alva Medical Practice FAQs

What is the Alva Medical Practice phone number?

The official practice website lists 01259 760331 as the contact number for Alva Medical Practice and Tullibody Health Centre.

What are Alva Medical Practice opening hours?

The practice’s own opening-hours page says Alva and Tullibody are open Monday to Friday from 8:30am to 1:00pm and 2:00pm to 6:00pm. The practice is closed at weekends and on public holidays.

Does Alva Medical Practice also have a surgery in Tullibody?

Yes. Alva Medical Practice also operates from Tullibody Health Centre, Main Street, Tullibody, FK10 2PY. The practice website lists the shared telephone number as 01259 760331.

How do I get an urgent same-day appointment?

Call 01259 760331 and tell reception that the problem needs urgent attention that day. The practice says staff will ask for a brief description and callback number so the request can be directed to the appropriate clinician or service.

How far ahead can I book an appointment?

The practice says future appointments with doctors, advanced nurse practitioners, mental-health nurses and physiotherapists can be booked up to two weeks in advance, subject to availability.

How long do repeat prescriptions take?

Normal repeat items take at least 48 hours, or two working days. A special medication request that is not on the repeat reorder form requires GP approval and takes 72 hours, or three working days. Weekends and bank holidays are not working days.

How do I get my test results?

Some results can be given by telephone once the doctor has advised that they should be available. Reception will confirm your identity but cannot clinically interpret the result. If a hospital or clinic ordered the test, the practice says to contact that hospital or clinic for the result and follow-up advice.

How do I register with Alva Medical Practice?

Use the official Alva registration page and complete the linked NHS Scotland GP registration form. The practice says new patients are entitled to a health screening assessment, normally at the first appointment, and asks patients to say it is their first appointment and request a double slot.

Does Alva Medical Practice have wheelchair and interpreter support?

Yes. The practice says both Alva and Tullibody have ramp access, automatic doors and disabled toilets. A hearing loop is available, and free interpreting support can be arranged if you tell reception when booking.

What should I do when Alva Medical Practice is closed?

Call NHS 24 on 111 for an urgent medical problem that cannot wait until the practice reopens. Call 999 for a life-threatening emergency. For minor illness or medicine advice, a community pharmacy may also be able to help through NHS Pharmacy First Scotland.

Independent information notice: MedicalPracticeUK.org is not Alva Medical Practice, Tullibody Health Centre, NHS Forth Valley or NHS 24. Appointment availability, extended hours, closures, prescription arrangements and clinical services can change. Use the official links above before completing an important task or travelling to the practice.

Alva Medical Practice Call 01259 760331