Anchor Medical Practice | NHS GP Appointments & Hours

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Emergency first: MedicalPracticeUK.org is an independent information website, not Anchor Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. If you need urgent medical help that is not life-threatening when the surgery is closed, use NHS 111 online or call 111.
Registration area update: Anchor Medical Practice published a patient notice for a boundary extension on 28 May 2026. NHS.uk currently shows the surgery as accepting new patients. Because practice boundaries can change, use the official catchment checker before assuming your postcode is included.
Netherton · Dudley NHS GP guide

Anchor Medical Practice: GP appointments, opening hours, prescriptions and patient help

Anchor Medical Practice is an NHS GP surgery at Netherton Health Centre, Halesowen Road, Netherton, Dudley, DY2 9PU. Patients can request urgent same-day care, submit routine health requests online, book nurse or healthcare-assistant care, order prescriptions, register, track referrals and access extended appointments across the Dudley and Netherton area.

Choose the right route Request GP help Map and parking
1. Request help
2. Team reviews it Online non-urgent requests are reviewed and answered on the same working day.
✓3. Care route GP, nurse, HCA, advice, text, phone, video or another service.
Reception telephone
01384 884 030

Use reception for urgent same-day appointment help, online-request problems, home-visit requests, registration questions, appointment changes, interpreter or communication needs, and questions where you are unsure which practice service to use.

Call Anchor Medical Practice Official practice website
Address for maps and letters

Anchor Medical Practice
Netherton Health Centre
Halesowen Road
Netherton
Dudley
West Midlands
DY2 9PU

Use the practice name as well as the health-centre address when travelling, because another GP practice also operates from Netherton Health Centre.

Open directions
Telephone
01384 884 030
NHS code
M87028
Tuesday
Open until 8pm
CQC
Overall Good
Fast answer: Anchor Medical Practice is at Netherton Health Centre, Halesowen Road, Netherton, Dudley, DY2 9PU. Phone 01384 884 030. The practice lists opening hours of 8:00am–6:30pm Monday, Wednesday, Thursday and Friday, and 8:00am–8:00pm Tuesday. Urgent same-day appointments can be requested through NHS online access/Patient Access, by phone or at reception. Routine online health requests are reviewed on the same working day.

Important: Anchor and Links Medical Practice share Netherton Health Centre

Anchor Medical Practice is not the only GP practice using the Halesowen Road health-centre address. Links Medical Practice also operates from Netherton Health Centre but has a different phone number and NHS practice code.

Practice Main phone NHS code
Anchor Medical Practice 01384 884 030 M87028
Links Medical Practice 01384 239657 M87617

If your appointment letter or NHS App says Links rather than Anchor, use the separate Links Medical Practice patient guide instead of calling Anchor.

Start here: choose the right patient route

Anchor uses different routes for urgent appointments, routine clinical requests, nurse care, medication, home visits and administrative work.

You need Best first step What happens next
Life-threatening emergency Call 999. Do not wait for the GP surgery.
Urgent same-day GP help Use NHS account/Patient Access, call 01384 884 030, or speak to reception. The practice decides which healthcare professional is most suitable.
Routine health request Use the official online health-problem form Monday to Friday. The practice says non-urgent online requests are reviewed and answered on the same working day.
Nurse or HCA appointment Request it online, through NHS account/Patient Access, by phone or at reception. Routine nurse/HCA appointments can be requested up to two weeks ahead.
Home visit Phone before 11am where possible. The practice phones first to understand what help is required.
Repeat prescription Use NHS account/NHS App, Patient Access, the online repeat form or a paper slip. Allow two working days before collection from the nominated pharmacy.
Fit note after more than 7 days off work Use the official sick-note request form. The request goes to the practice for appropriate processing.
Urgent help when closed Use NHS 111 online or call 111. NHS 111 directs you to appropriate urgent care.

For a wider explanation of how NHS GP surgeries work, see the MedicalPracticeUK NHS GP patient guide.

Anchor Medical Practice opening hours

Day Published hours Patient note
Monday 8:00am–6:30pm Routine weekday access.
Tuesday 8:00am–8:00pm Extended-hours appointments run from 6:30pm to 8:00pm.
Wednesday 8:00am–6:30pm Use online requests Monday to Friday for non-urgent problems.
Thursday 8:00am–6:30pm Tell the practice early about interpreter or communication needs.
Friday 8:00am–6:30pm Order regular medicine early before weekends.
Saturday Closed Pre-booked extended-access care may operate elsewhere in Dudley.
Sunday Closed Use NHS 111 if urgent and not life-threatening.
Extended access is different from surgery opening. Dudley and Netherton practices work together to provide some evening and weekend non-urgent appointments. Your appointment may be at another local practice rather than Netherton Health Centre, so confirm the address when booking.
Official opening times NHS Anchor Medical Practice profile

How appointments work at Anchor Medical Practice

The current appointment page separates urgent same-day help from routine requests, but patients can still use the phone or reception if digital access is difficult.

Official appointment guidance Anchor online forms
1
Decide whether the problem is urgent today.
For an urgent same-day appointment, use NHS account/Patient Access where available, phone 01384 884 030 or speak to reception.
2
For a non-urgent problem, use the online health form.
The practice accepts online requests Monday to Friday and says they are reviewed and responded to on the same working day.
3
Explain the problem clearly.
Reception or the online system asks what you need help with so the practice can choose the most suitable doctor, nurse or other healthcare professional.
4
Check how the consultation will happen.
Anchor may offer help by telephone, face to face, video call, text or email depending on the problem.

Nurse and healthcare-assistant appointments

Routine nurse or healthcare-assistant appointments can be requested up to two weeks in advance. Patients can request them through practice online routes, phone, reception, NHS account or Patient Access where the appointment type is available.

Cancel rather than miss the slot

Anchor allows cancellation through NHS account/NHS App, Patient Access, telephone, or by replying CANCEL to a compatible appointment-reminder text. The practice warns that persistent non-attendance can affect continued registration.

Need a preferred clinician or appointment format? Tell the practice if you prefer a particular doctor or nurse, want telephone or face-to-face care, need an interpreter, or have another communication/access need. Availability cannot always be guaranteed, but the request can be considered.

The right appointment may not always be a GP appointment

Doctor

Suitable for problems requiring GP assessment, diagnostic reasoning, prescribing, referral or ongoing medical management.

Nurse / healthcare assistant

Routine nursing work, health checks, screening, vaccination, dressings and monitoring may be more appropriate.

Pharmacist

Pharmacists can advise about regular medicines, minor illness, side effects, collection questions and medicines available without prescription.

Another NHS service

The practice may direct you to a local self-referral service, NHS 111, urgent care or another provider where that route better fits the problem.

Home visits: phone before 11am where possible

The practice says home visits are available for patients who are housebound and need an appointment. Phone 01384 884 030 before 11am where possible.

Anchor says it will telephone first to understand what you need. A home visit should therefore not be treated as an automatic alternative to attending the surgery.

Emergency symptoms: do not wait for a home visit if someone is seriously ill, has severe breathing difficulty, stroke symptoms, chest pain, collapse, heavy bleeding or another life-threatening emergency. Call 999.

Repeat prescriptions: allow two working days

Anchor currently gives several repeat-medicine routes, with NHS account/NHS App and Patient Access presented as the easiest options.

Method Anchor guidance
NHS account / NHS App View your repeat medicines and select the items you need.
Patient Access Use the GP online service to request repeat medication.
Anchor repeat-prescription form Use the official practice online form if that route suits you.
Paper repeat slip Bring the repeat slip to the surgery.
Phone or email The practice says it does not accept routine repeat-prescription requests this way.
Processing time: Anchor says prescriptions can usually be collected two working days after ordering. Weekends and bank holidays are not working days, and the pharmacy may need additional preparation time.

Choose the correct pharmacy

Electronic prescriptions need a nominated pharmacy. You can change your nomination through the app or website used for prescriptions, through the surgery, or through a pharmacy that accepts repeat prescriptions.

Prescription question rather than a repeat order?

The practice says you can call its pharmacist after 10:00am on 01384 884 030 or submit an online prescription question.

Official Anchor prescription guidance NHS App

For broader help with repeat medication, reviews, nominated pharmacies and urgent medicine problems, see the NHS medication practices guide.

Test results and GP record access

Anchor provides a dedicated test-results service and also supports online GP-record access through NHS account/NHS App and Patient Access.

1
Check who ordered the test.
If Anchor Medical Practice arranged it, use the practice result route. If a hospital or specialist ordered it, check the hospital letter or clinic instructions because follow-up may sit with that service.
2
Check online record access.
The practice says GP-record information can include test results, letters, appointment notes, conditions, allergies and medication, depending on your access permissions.
3
Need a result explained?
Use Anchor’s official test-results route or phone the practice rather than trying to interpret an abnormal or unclear result from an app alone.
Full online health-record access is different from basic NHS App access. Anchor says patients requesting full online record access may need to register for online services and have their identity confirmed.
Official test-results route Health-record access information

Fit notes: use self-certification for the first 7 days

Anchor’s online sick-note service is for registered patients who have been absent from work for more than seven days.

7 days or less

You normally use employer self-certification rather than asking your GP for a fit note.

More than 7 days

Use Anchor’s official sick-note request form. The form asks for identifying and contact details before the request is sent.

Request an Anchor fit note

Register with Anchor Medical Practice

NHS.uk currently shows Anchor Medical Practice as accepting new patients. The practice also published a boundary-extension notice on 28 May 2026, so older catchment information may no longer reflect its current registration area.

1
Check the live catchment area.
Use the practice boundary checker before completing the form. Do not assume that living elsewhere in Dudley automatically means you are inside the practice area.
2
Use NHS online registration.
The practice links directly to the NHS “Register with a GP” service for Anchor Medical Practice.
3
Prefer paper?
The practice says paper registration forms can be collected from reception between 10:00am and 6:00pm.
4
Have your NHS number if you know it.
Anchor says having the NHS number is helpful, but current NHS rules do not require an NHS number, photo ID, proof of address or immigration documents simply to register with a GP in England.
Anchor registration and catchment Check current NHS registration status

Referrals: self-refer where appropriate or track an existing referral

Anchor lists several services where patients may be able to self-refer, including support relating to anxiety, carers, drug and alcohol services, exercise, maternity, podiatry, sexual health, smoking cessation, young carers, youth counselling and weight management.

Need a new GP referral?

Use the practice referral-request form, phone 01384 884 030 or visit the surgery. Provide enough information for the practice to understand what service or specialist is involved.

Already referred?

Use the track-a-referral form, phone the practice or follow the NHS e-Referral instructions in your referral letter. Anchor says patients referred through NHS e-Referral should receive booking information and any required passwords.

Official Anchor referral guidance

Clinics and services at Anchor Medical Practice

The practice publishes several clinics with specific schedules. Because staffing and eligibility can change, confirm the current appointment before travelling.

Antenatal clinic

The practice currently lists Wednesday antenatal sessions, with separate timing for new bookings and follow-up appointments.

Child health

Child-health activity is listed on Tuesdays from 11am. Check with reception before attending.

Minor surgery

The practice lists selected joint injections and cryotherapy for clinically appropriate conditions, not cosmetic treatment.

Nurse-led care

Published nurse services include dressings, NHS health checks, vaccinations, well-person care, maternity, contraception, asthma and diabetes work.

Physiotherapy

The clinic page publishes physiotherapy sessions on selected Tuesdays, Wednesdays and Fridays. Use the live page for the current timetable.

Travel health

Anchor advises arranging travel-health advice and necessary vaccination well before departure, ideally around six to eight weeks where possible.

Current surgery clinics

NHS App, Patient Access and Anchor online forms

Anchor does not rely on one digital tool for every task. Choose the system that matches what you need.

NHS account / NHS App

Useful for repeat prescriptions, some appointments, GP health-record access and NHS account services.

Patient Access

The practice lists Patient Access for repeat medicines, appointment cancellation and online GP-service functions where enabled.

Anchor website forms

No website account is required for many forms. Available routes include health problems, nurse/HCA requests, prescriptions, fit notes, results, registration, referrals and reception questions.

Digital access is optional, not a barrier to care. The Dudley GP practice charter published on Anchor’s site says the practice should support patients who want digital access and work with people who cannot use digital services to find alternatives.

Wheelchair access, disabled parking and communication support

Physical access

  • Wheelchair access is listed.
  • A disabled WC is listed.
  • The practice says a wheelchair is available within the surgery if required.
  • Car parking is listed.
  • Disabled parking is listed.

Communication and appointment needs

Anchor asks patients to tell the practice if they need an interpreter or have another access or communication requirement. Give this information when requesting the appointment rather than waiting until arrival.

Need a specific adjustment? A general “wheelchair access” listing does not answer every practical question. If parking, door access, toilet access, carer involvement or another adjustment is essential, phone 01384 884 030 before travelling.

Feedback and complaints

Anchor says many problems can be resolved quickly with the person involved, but it also provides a formal written complaint route.

Feedback

You can use the practice feedback form, Friends and Family Test, NHS review route, phone reception or speak to the surgery in person.

Formal complaint

The practice says complaints should normally be made within 12 months of the event or within 12 months of when the issue came to your attention. Complaints about another adult normally require their written consent.

Commissioner route: Anchor’s current complaints page says primary-care commissioner complaints are handled by NHS Black Country Integrated Care Board rather than NHS England. You can still complain directly to Anchor Medical Practice about its own service.
Official complaints information

If your concern is about a doctor’s professional standards rather than normal service feedback, our GMC Good Medical Practice explainer clarifies the difference between a surgery complaint and a serious regulatory concern.

Latest CQC assessment: Good across all five areas

The Care Quality Commission currently rates Anchor Medical Practice Good overall. Its latest assessment report was published on 8 July 2025.

CQC area Current published rating
Overall Good
Safe Good
Effective Good
Caring Good
Responsive Good
Well-led Good

CQC describes Anchor as a GP practice providing primary medical services and registers the location for regulated activities including diagnostic and screening procedures, maternity and midwifery services, family planning, surgical procedures and treatment of disease, disorder or injury.

CQC rating is not a patient star review. The regulatory “Good” rating should not be converted into Review or AggregateRating structured data.
Live Anchor Medical Practice CQC profile

Map, parking and directions

Anchor Medical Practice
Netherton Health Centre
Halesowen Road
Netherton
Dudley
West Midlands
DY2 9PU

Map supplied for location and directions only. MedicalPracticeUK.org is not Anchor Medical Practice.
Check the practice name before entering the building. Anchor Medical Practice and Links Medical Practice can both be associated with Netherton Health Centre. Use your appointment message, practice name and telephone number to make sure you attend the right GP service.

What to do when Anchor Medical Practice is closed

Situation Use this route
Life-threatening emergency Call 999.
Urgent medical help that cannot wait Use NHS 111 online or call 111.
Child under 5 needing urgent advice when closed Call 111 rather than relying on NHS 111 online.
Minor illness or medicine advice A community pharmacy may be the quickest appropriate first service.
Routine GP/admin request Use Anchor’s normal online or reception route on the next working day.

Related patient guidance

Same health centre, different GP practice

The separate Links Medical Practice guide above is particularly important for patients who only know the Halesowen Road address and are unsure which practice they are registered with.

Professional standards and complaints

The GMC guide linked in the complaints section explains professional standards; normal appointment, reception, prescription or service complaints should usually begin through the practice’s own complaint process.

Official sources used

Last verified: 20 September 2026.

Anchor Medical Practice FAQs

Where is Anchor Medical Practice?
Anchor Medical Practice is at Netherton Health Centre, Halesowen Road, Netherton, Dudley, West Midlands, DY2 9PU. Its NHS practice code is M87028.
What is the Anchor Medical Practice phone number?
The main reception telephone number is 01384 884 030. Use 999 for a life-threatening emergency and NHS 111 for urgent non-life-threatening help when the practice is closed.
What are Anchor Medical Practice opening hours?
The practice lists Monday 8:00am–6:30pm, Tuesday 8:00am–8:00pm, Wednesday 8:00am–6:30pm, Thursday 8:00am–6:30pm and Friday 8:00am–6:30pm. Saturday and Sunday are closed.
How do I request an urgent appointment at Anchor Medical Practice?
For an urgent same-day appointment, use your NHS account or Patient Access where available, phone 01384 884 030, or visit reception. For a life-threatening emergency, call 999 instead.
How do I request a routine appointment?
Use Anchor’s online health-problem form Monday to Friday, phone reception or visit the surgery. The practice says non-urgent online requests are reviewed and responded to on the same working day. Routine nurse or healthcare-assistant appointments can be requested up to two weeks in advance.
How do I request a home visit?
If you are housebound and need an appointment, phone 01384 884 030 before 11:00am where possible. The practice says it will telephone first to understand what help you need.
How long do Anchor repeat prescriptions take?
Anchor Medical Practice says prescriptions can usually be collected two working days after ordering. Use NHS account/NHS App, Patient Access, the practice repeat-prescription form or a paper repeat slip. The practice does not accept routine repeat-prescription requests by phone or email.
Is Anchor Medical Practice accepting new patients?
Yes at the time this page was verified. NHS.uk currently shows Anchor Medical Practice as accepting new patients. The practice published a boundary-extension notice on 28 May 2026, so check the current catchment before applying.
Is Links Medical Practice the same as Anchor Medical Practice?
No. Both are associated with Netherton Health Centre, but they are separate GP practices. Anchor Medical Practice uses telephone 01384 884 030 and NHS code M87028. Links Medical Practice uses a different phone number and NHS code.
What is Anchor Medical Practice’s CQC rating?
CQC currently rates Anchor Medical Practice Good overall. Its latest assessment report was published on 8 July 2025, with Safe, Effective, Caring, Responsive and Well-led all rated Good.
Independent information notice: MedicalPracticeUK.org is not Anchor Medical Practice, the NHS, NHS Black Country Integrated Care Board or the Care Quality Commission. Appointment availability, practice boundaries, registration status, opening hours, extended-access locations, clinics and online services can change. Use the official links above when the information affects an immediate appointment, prescription, registration, referral or visit.
Anchor Medical Practice Call 01384 884 030