Altrincham Medical Practice | NHS GP Appointments & Hours

Emergency first: MedicalPracticeUK.org is an independent information website, not Altrincham Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. If you need urgent help that is not life-threatening when the practice is closed, use NHS 111 online or call 111.
Altrincham & Trafford NHS GP guide

Altrincham Medical Practice: appointments, hours, Accurx and patient help

Altrincham Medical Practice is at Lloyd House, 7 Lloyd Street, Altrincham, WA14 2DD. Urgent appointment requests for today or tomorrow are handled by telephone or reception, while routine appointment requests can also be submitted online using the practice’s Accurx form. The practice then uses the information you provide to direct you to the most suitable doctor, nurse or other health professional.

1. Tell the practice what you need
2. Request is routedReception and the clinical team use your information to choose suitable care.
✓3. ConsultationPhone, face to face, video, text, email or another appropriate professional.
Reception telephone

Use reception for urgent appointment requests, routine booking help, home visits, registration questions, access or interpreter needs, prescription questions after 10am, and help if you cannot use the online form.

Practice address

Altrincham Medical Practice
Lloyd House
7 Lloyd Street
Altrincham
Cheshire
WA14 2DD

The practice says Altrincham town-centre bus station is approximately a five-minute walk from the surgery.

Open directions
Telephone
0161 928 2424
Weekday hours
8am–6:30pm
Routine online requests
Accurx
NHS profile
Accepting new patients
Fast answer: Altrincham Medical Practice is at Lloyd House, 7 Lloyd Street, Altrincham, WA14 2DD. Call 0161 928 2424. The surgery is open Monday to Friday from 8:00am to 6:30pm. Urgent appointment requests for today or tomorrow should be made by phone or at reception. Routine requests can also be sent through the practice’s online appointment form from 8:00am to 6:30pm on weekdays, with a response normally within two working days.

Start with the task you need to complete

You need Start here What to expect
Life-threatening emergency Call 999. Do not wait for the GP, Accurx or NHS 111.
Urgent GP appointment today or tomorrow Call 0161 928 2424 or speak to reception. Staff ask what you need help with and direct the request to an appropriate professional.
Routine GP help Use the weekday online appointment form or phone reception. The practice says online requests receive a response within two working days during opening times.
A repeat prescription Use NHS App/NHS account or the online prescription form. The prescription is usually available from the nominated pharmacy two full working days after ordering.
Test results Use the online test-result request route or visit reception. Results are available after a doctor has reviewed them.
To register Check the practice catchment first, then register online or use a paper form. NHS currently shows the practice as accepting new patients.
Muscle, joint or back problem Ask about the First Contact Physiotherapy service. Eligible adults can self-refer through the practice route.
Urgent non-emergency care when closed Use NHS 111 online or call 111. NHS 111 directs you to the appropriate urgent service.

Altrincham Medical Practice opening hours

Day Published hours Patient note
Monday8:00am–6:30pmRoutine Accurx requests are available during opening times.
Tuesday8:00am–6:30pmUrgent requests for today/tomorrow use phone or reception.
Wednesday8:00am–6:30pmUse the correct route rather than waiting for a specific GP.
Thursday8:00am–6:30pmExtended-access appointments operate separately.
Friday8:00am–6:30pmOrder routine prescriptions before the weekend where possible.
SaturdayClosedPre-booked St Johns hub appointments may be available.
SundayClosedPre-booked St Johns hub appointments may be available.
Opening hours are not the same as appointment availability. A particular GP, nurse or service may not be available throughout the entire 8:00am–6:30pm period. Bank holidays and temporary practice notices can also change normal arrangements.

Urgent and routine GP appointment routes are different

Urgent appointment for today or tomorrow

The practice tells patients who need an urgent appointment for today or tomorrow, Monday to Friday, to phone 0161 928 2424 or speak to reception in person. Staff ask what you need help with so they can direct you to the most appropriate doctor, nurse or health professional.

Routine appointment request

1
Use the online appointment request form or telephone reception.
The online form is listed as available Monday to Friday from 8:00am to 6:30pm.
2
Describe the main problem clearly.
The information is used to identify an appropriate professional rather than simply assigning the next GP slot.
3
Expect a reply within two working days for a routine online request.
This is the practice’s published response target during opening times.
4
Your consultation may not be face to face.
The practice may offer telephone, surgery, video, text or email contact depending on the problem.
Tell the practice what you need. You can ask for a specific doctor or other professional, state whether you prefer phone or face-to-face contact, and tell reception if you need an interpreter or another communication adjustment.

Before using a 10-minute GP appointment

The practice published updated appointment-preparation guidance in April 2026. Standard GP appointments are normally 10 minutes, so it asks patients to focus on the main problem rather than saving a long list of unrelated issues for one consultation.

Lead with the main concern

Start with the problem that matters most, especially if symptoms are worsening or have changed recently.

Bring useful information

Take a current medicine list and relevant information the NHS record may not contain, including private-treatment details.

Several problems?

The GP may ask you to arrange another appointment. The practice suggests discussing a longer appointment where several issues genuinely need review.

Some problems do not need a GP

Reception may direct suitable musculoskeletal, pharmacy or wellbeing problems to another member of the primary-care team.

Accurx, NHS App and Patient Access do different jobs

Accurx online form

You do not need an account. The practice lists it for appointment requests, fit notes, test-result questions and administrative requests.

NHS App / NHS account

Use it for repeat prescriptions, test results, parts of your GP record, appointment management and vaccination information where available.

Patient Access

The practice also supports Patient Access for online health services. Initial setup requires an application and identity check at the surgery.

Setting up Patient Access

1
Complete the practice’s online-services application form.
2
Visit the surgery with photo ID.
The practice uses this to confirm your identity.
3
Receive your username and password.
4
Finish registration through Patient Access or its app.

Evening and weekend appointments through the St Johns hub

Altrincham Medical Practice participates in Trafford Primary Health’s extended-access network. These are pre-booked appointments, not ordinary weekend opening at Lloyd House.

Extended-access period Published availability
Weekday evenings 6:30pm–8:00pm
Saturday 9:00am–1:00pm
Sunday 9:00am–1:00pm
Other service Phlebotomy appointments are also listed through the hub.
You may not see your usual GP. The extended-access service is shared across Trafford practices. Ask reception for the exact location and appointment instructions before travelling.

Home visits for housebound patients

The practice says it provides home visits when a patient is housebound and needs an appointment. It will telephone first to understand the problem.

The current appointment page says it is helpful to telephone the practice as soon after 11:00am as possible when requesting a home visit. Because home-visit timing instructions can change, use the live appointment page or reception if you need the current same-day arrangement.

A home visit is not a substitute for emergency care. Call 999 if someone is seriously ill or injured and their life is at risk.

Repeat prescriptions: order online and allow two full working days

The practice does not accept routine repeat-prescription requests by telephone or email.

Prescription task Current practice guidance
Order online Use the weekday prescription form or NHS App/NHS account.
Paper request Complete a repeat-request form and bring it to the surgery during opening hours.
Telephone/email order The practice says these are not accepted for routine repeat requests.
Pharmacy collection The prescription is usually ready at the nominated pharmacy two full working days after ordering.
Medicine question Your pharmacist can answer many medicine questions. For a surgery prescription query, phone 0161 928 2424 after 10am.
Medication review The practice contacts patients when a regular medication review is due.

Test results: wait until a doctor has reviewed them

If a result shows that you need additional tests or treatment, the practice says it will contact you. Once a doctor has reviewed the result, patients can use the practice’s online test-result request route or visit reception.

1
Allow the result to reach the practice and be clinically reviewed.
2
Use the online results form if you want an update.
You can also visit the surgery during opening hours.
3
If you have a question about the result, submit the result-query form.
The practice says someone will contact you.
Hospital tests: if a hospital specialist ordered the investigation, follow the instructions given by that hospital team because they may remain responsible for explaining the result and next step.

Registering with Altrincham Medical Practice

The NHS profile currently shows Altrincham Medical Practice as accepting new patients. Registration still depends on the practice’s catchment area, so check your address before completing the form.

1
Check the catchment.
The official registration page provides a postcode search before you complete the application.
2
Choose online or paper registration.
You can fill in the online registration form, download the New Patient Questionnaire, or collect a paper form from reception.
3
Have your NHS number if you know it.
The practice says it is helpful, although the NHS can help you find it if needed.
4
After registration, you will have a named accountable GP.
You are not restricted to seeing only that doctor; you can still request another GP or nurse.
Want a particular named GP? The practice says you can discuss a preference with reception, although allocation and availability still apply.

Who else in the practice can help?

Not every problem needs a traditional GP appointment. Altrincham Medical Practice publishes several primary-care routes that can be quicker or more appropriate for the problem.

First Contact Physiotherapist

Adults with suitable back, neck, joint, soft-tissue or musculoskeletal problems can access the First Contact Physiotherapy team. The practice says patients can self-refer.

Clinical pharmacists

The practice’s clinical-pharmacy team supports medication management, long-term conditions and work arising from hospital discharge information.

Social prescribing

Social Prescribing Link Workers can connect adults with community and practical support, including wellbeing, social activities and financial/debt-support resources.

Practice nurses

The nursing team provides services including chronic-disease reviews, vaccinations, family-planning support and blood-pressure care.

Healthcare assistant

Published work includes health checks, blood pressure, ECGs and other support under the practice team.

Referrals

If you are already waiting for hospital care, the practice directs patients to My Planned Care for waiting-time and support information.

Accessibility and getting to Lloyd House

Facilities listed by the practice

  • Wheelchair access.
  • Disabled WC.
  • Induction loop.
  • Disabled parking.

Public transport

The practice says the main Altrincham town-centre bus station is approximately a five-minute walk from Lloyd House. Check live public-transport information before travelling.

Need an interpreter or another adjustment? Tell the practice when you request the appointment. Its appointment guidance specifically asks patients to mention interpreter, access and communication needs.

When Altrincham Medical Practice is closed

Situation Use this route
Life-threatening medical or mental-health emergency Call 999.
Urgent but not life-threatening Use NHS 111 online or call 111.
Minor urgent illness or injury needing prompt help Trafford General Hospital Urgent Care Centre is open daily from 8:00am to 8:00pm.
Pre-booked evening/weekend GP care Ask the practice about the St Johns extended-access hub.
Routine prescription/admin problem Use the appropriate online service or wait for the practice to reopen.

CQC rating: Good, inspected in November 2022

The Care Quality Commission currently displays Altrincham Medical Practice as rated Good overall. The rating should be read with the inspection dates rather than treated as a new 2026 assessment.

CQC item Published record Context
Overall rating Good This is the rating currently displayed by CQC.
Safe Good Rated at the 2022 inspection.
Effective Good Rated at the 2022 inspection.
Caring Good CQC states this rating originated from the 10 December 2015 inspection.
Responsive Good CQC states this rating originated from the 10 December 2015 inspection.
Well-led Good Rated at the 2022 inspection.
Latest site inspection 17 November 2022 The inspection report was published on 22 December 2022.
Later data review 6 July 2023 CQC said it had not found evidence requiring inspection or reassessment at that stage.
Do not describe “Good” as a 2026 inspection result. The current displayed rating is valid CQC information, but its underlying inspection history is older.

Complaints, feedback and the patient group

Formal complaint

The practice asks patients with a complaint to contact the Practice Manager by phone or in writing. Its complaints page also provides a patient-feedback form.

Official complaints route

Patient participation

Altrincham Medical Practice says it has an active Patient Participation Group and is also represented in the wider Primary Care Network patient group.

Practice information and patient group
Protect your medical information. Send complaints, identifiable clinical information and patient feedback through the official practice/NHS route rather than MedicalPracticeUK.org.

Map and directions to Altrincham Medical Practice

Altrincham Medical Practice
Lloyd House
7 Lloyd Street
Altrincham
Cheshire
WA14 2DD

Map provided for directions only. MedicalPracticeUK.org is not the official Altrincham Medical Practice website.
Before travelling: confirm that the consultation is face to face, check the time, take any paperwork or medication list requested, and tell the practice in advance if you need interpreter or accessibility support.

Official sources checked

Last verified: 20 September 2026.

Altrincham Medical Practice FAQs

What is the Altrincham Medical Practice phone number?
The reception number is 0161 928 2424. Use it for urgent appointment requests, routine booking help, registration questions, home visits, prescription queries after 10am, access needs and help if you cannot use the online form.
What are Altrincham Medical Practice opening hours?
The official practice website lists Monday to Friday from 8:00am to 6:30pm. The Lloyd House surgery is closed on Saturday and Sunday, although pre-booked extended-access appointments are available separately through the St Johns hub.
How do I get an urgent appointment?
For an urgent appointment for today or tomorrow, Monday to Friday, call 0161 928 2424 or visit reception. The practice asks what you need help with and uses that information to direct you to an appropriate doctor, nurse or health professional.
How do I request a routine GP appointment?
Phone reception or use the online appointment request form Monday to Friday from 8:00am to 6:30pm. The practice says routine online requests receive a response within two working days during opening times.
Does Altrincham Medical Practice use Accurx?
Yes. The practice uses an Accurx online form for tasks including appointment requests, fit notes, test-result questions and administrative requests. You do not need an Accurx account to submit the form.
How long do repeat prescriptions take?
The practice says a repeat prescription can usually be collected from your nominated pharmacy two full working days after you order it. Repeat requests are not accepted by phone or email.
How do I get my test results?
After a doctor has reviewed the result, you can use the online test-result request form or visit the practice. If more tests or treatment are needed, the practice says it will contact you.
Is Altrincham Medical Practice accepting new patients?
The NHS profile currently shows the practice as accepting new patients. You should still check that your address is inside the practice catchment before completing the online or paper registration process.
Are evening and weekend GP appointments available?
Yes, through the shared St Johns extended-access hub. The practice publishes weekday evening appointments from 6:30pm to 8:00pm and Saturday and Sunday appointments from 9:00am to 1:00pm. These are pre-booked shared-service appointments, not normal weekend opening at Lloyd House.
What is Altrincham Medical Practice’s CQC rating?
CQC currently displays an overall rating of Good. The latest site inspection took place on 17 November 2022 and the report was published on 22 December 2022. CQC later reviewed available data on 6 July 2023 and did not find evidence requiring reassessment at that stage.
Independent information notice: MedicalPracticeUK.org is not Altrincham Medical Practice, the NHS, NHS 111, Manchester University NHS Foundation Trust or the Care Quality Commission. Appointment availability, online forms, registration status, prescription processing, extended-access arrangements and service details can change. Use the official sources above for live information affecting an immediate healthcare request.
Altrincham Medical Practice Call 0161 928 2424