Tynemouth Medical Practice: PATCHS appointments, prescriptions, test results and opening hours
Tynemouth Medical Practice is the NHS GP surgery on Tynemouth Road in Tottenham, London N15. This guide prevents wrong-location confusion and gives clear patient routes for PATCHS, phone appointments, Pharmacy First, blood tests, repeat prescriptions, sick notes, registration, access needs and closed-hours care.
Use this number for: help if PATCHS is difficult, appointment support, prescription questions, test results, home visit requests, interpreter requests, access needs, registration help, and urgent contact during normal surgery hours.
Tynemouth Medical Practice
Tynemouth Road
Tottenham
London
N15 4RH
Do not confuse: this page is for the Tottenham, London GP surgery. NHS and the official website list Tynemouth Road, London N15 4RH. CQC also describes the premises as Tynemouth Road Medical Centre.
Open directionsDecision hub: PATCHS, GP, pharmacy, blood test centre, 111 or 999?
Use this before phoning. It stops patients waiting for the wrong route.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, severe allergic reaction, overdose, severe mental health emergency, serious injury, seizure not stopping or not responding.
Need GP help
Use PATCHS Monday–Friday 8am–5pm, phone 020 8808 4904, or visit reception Monday–Friday 8am–6:30pm.
Minor Pharmacy First condition
Earache, urine infection, sore throat, sinusitis, impetigo, infected insect bites and shingles may go through local pharmacy online triage.
Blood test needed
Reception books elderly/vulnerable patients at the surgery. Most other patients should book a nearby blood-test centre and bring the paper request form.
Medicine task
Use NHS App/NHS website or PATCHS prescription route. Do not phone for repeat prescription requests.
Closed or after 6:30pm
The practice says it cannot deal with medical emergencies after 6:30pm. Use NHS 111 for urgent non-emergency help and 999 for emergencies.
Opening hours and best time to contact
| Day / route | Official listed detail | Practical patient tip |
|---|---|---|
| Monday | 8:00am–8:00pm | After 6:30pm, the practice says it is only available for pre-booked appointments and not emergencies. |
| Tuesday | 8:00am–7:30pm | Use PATCHS before 5pm for online doctor chat. |
| Wednesday | 8:00am–7:30pm | Good day for planned admin, prescriptions and results follow-up. |
| Thursday | 8:00am–7:30pm | Do not leave repeat medicine until late week. |
| Friday | 8:00am–6:30pm | Order prescriptions before weekend pressure. |
| Saturday/Sunday | Closed | Use NHS 111 if urgent and not life-threatening. |
| PATCHS | Monday–Friday 8:00am–5:00pm | Best for online doctor chat and routine clinical/admin detail. |
| Reception phone/visit | Monday–Friday 8:00am–6:30pm | Use phone/reception if PATCHS is difficult or access support is needed. |
| Extended mornings | Official contact page says they open at 7:30am when extended-hour morning sessions run. | Usually pre-booked; confirm before arriving early. |
Appointments: micro step-by-step
Use 999 for danger signs. Do not wait for PATCHS, phone lines or a GP appointment.
PATCHS is listed for direct doctor chat Monday–Friday 8am–5pm. Put one clear problem in the request.
Earache, urine infection, sore throat, sinusitis, impetigo, infected insect bites and shingles may be booked online with a local pharmacy.
Reception phone and in-person routes are listed Monday–Friday 8am–6:30pm.
The practice may offer phone, face-to-face or video consultation. Phone/video may be quicker for some problems.
Use NHS account/NHS App, Patient Access or phone. If you are late, you may be asked to re-book.
Hello, my name is [name]. Date of birth: [date]. I am registered at Tynemouth Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [medicine/self-care]. Is this best for PATCHS, GP, pharmacy, blood-test booking, NHS 111 or 999?
Blood tests: surgery only for elderly/vulnerable patients
The appointment page says blood tests at the surgery are reserved for elderly and vulnerable patients. Everyone else should book at a nearby centre.
| Blood test need | Best route | What to bring / know |
|---|---|---|
| Elderly or vulnerable patient | Book at reception if the surgery agrees it is appropriate. | Say why surgery blood-test access is needed. |
| Most adults/children | Book online at a nearby blood-test centre. | Bring printed paper blood-test request form or GP form if required. |
| Laurels or Forest Road | Practice page lists 0208 887 3663 for adults only. | Confirm current availability before travel. |
| Hornsey Central | Practice page lists 0203 074 2400 for adults only. | Ask if the site accepts your age group/request type. |
| Hospital-requested blood test | Follow the hospital/clinic’s instruction. | They may need a different form or clinic site. |
Before you contact the surgery: prepare these details
Good details help the practice route you quickly and prevent repeated calls.
Repeat prescriptions: NHS App, PATCHS, post/email — no phone requests
The official prescription page says repeat prescription requests are not taken over the phone and patients should allow at least 48 hours’ notice, equal to 2 full working days.
| Prescription task | Exact route | Important rule |
|---|---|---|
| Regular repeat medicine | Use NHS App/NHS website where possible because it shows medication and doses. | Available 24/7. |
| PATCHS prescription request | Use PATCHS form Monday–Friday 8am–5pm. | PATCHS may not show current medicine/dose, so type details carefully. |
| Post request | Send request by post. If you need it posted back, include stamped addressed envelope. | Allow extra postal time. |
| Email request | Practice says email request is also possible. | Include full name, date of birth and exact medicine details. |
| Phone request | Not accepted for repeats. | Do not phone just to order routine repeat medicine. |
| Collection timing | Allow at least 48 hours / 2 full working days. | Order before weekends, bank holidays and travel. |
| Medication review due | Long-term medicines are reviewed regularly; some need blood, urine, BP or breathing checks. | Do not ignore review notes on prescriptions. |
| Hospital discharge medicine | Hospital should give about 7 days’ supply. Contact surgery before it runs out if discharge medicine must continue. | Give discharge information early. |
| Old medicine | Return to pharmacy or surgery. | Do not bin or flush medicines. |
Test results: doctor review first, reception cannot interpret
The official results page says the practice will contact patients directly if results show more tests or treatment are needed. Once a doctor has reviewed results, patients can view them in NHS App/NHS website or contact the surgery via PATCHS, phone or in person.
| Question | Practical answer | Action |
|---|---|---|
| Will the surgery contact me? | If more tests or treatment are needed, the surgery says it will contact you directly. | Keep phone details updated. |
| Can I view results online? | Yes, after doctor review through NHS App/NHS website. | Open NHS App |
| Can reception explain results? | No. Reception can confirm whether results are back but cannot interpret or explain them. | Book follow-up if explanation is needed. |
| Who should chase hospital tests? | If a clinic or hospital ordered the test, call that clinic/hospital for the result. | GP may not be able to action external tests. |
| Can someone else ask? | Adult results are released only to the patient unless prior permission exists or the patient cannot understand results. | Arrange consent before a carer calls. |
| What is my responsibility? | The practice says it is your responsibility to check results and book follow-up if needed. | Do not assume silence always means no action. |
Sick notes / fit notes: 7-day rule and hospital route
| Situation | Do this | Important detail |
|---|---|---|
| Off sick 7 days or less | Self-certify with your employer. | GP fit note usually not needed. |
| More than 7 days | Request fit note from the healthcare professional responsible for your care. | Fit notes can be issued by doctors, nurses, pharmacists, physiotherapists or occupational therapists where appropriate. |
| Hospital treatment | Ask the hospital team. | Hospital should usually issue the fit note if they treated you or advised time off. |
| Backdated note | May be possible if medical evidence supports earlier incapacity. | Give exact dates and reason. |
| Repeat fit note | May or may not need appointment depending on condition and request length. | Keep phone available in case review is needed. |
| Private certificate | May be chargeable if employer requests evidence during first 7 days. | Ask about fee before requesting. |
Home visits: housebound patients only
The appointment page says if you are housebound and need an appointment, the practice will do a home visit and will phone first to understand what you need. It is helpful to phone as soon after 8am as possible.
Phone 020 8808 4904 and say you are requesting a home visit.
Give the illness/disability reason, symptoms, risk and access details.
The practice says it will phone first to understand what you need.
Do not wait for a home visit if someone has life-threatening symptoms.
Register with Tynemouth Medical Practice
NHS currently shows this surgery as accepting new patients. The practice registration page says patients can register if they live within the practice boundary, and homeless/no-fixed-abode patients can register if they reside within the boundary.
Address should be Tynemouth Road, Tottenham, London N15 4RH.
The registration page says new patients should reside within the practice boundary.
The practice provides additional registration information forms for adults and children under 18.
The practice page says homeless/no-fixed-abode patients can register if they reside within the boundary.
If you take regular medicine, keep a list/photo of medication names and doses before switching GP.
Online access: PATCHS, NHS App and Patient Access
| Tool | Use it for | Practical note |
|---|---|---|
| PATCHS | Doctor chat and online practice requests during listed hours. | Practice appointment page lists PATCHS Monday–Friday 8am–5pm. |
| NHS App / NHS account | Health advice, appointments, repeat prescriptions, GP health record, blood results, vaccination and screening tasks. | The official NHS App page says patients can use the NHS App and can continue other online-services apps too. |
| Patient Access | Cancel/change some appointments and use online GP system where enabled. | Use if already registered with the GP online system. |
| Phone/reception backup | Appointments, access needs, interpreter requests and digital difficulty. | Do not let digital barriers stop you from contacting the surgery. |
Track a referral: NHS App or NHS e-Referral Service
The official referral page says patients can track and manage referrals using the NHS App or NHS e-Referral website. You need details from the referral letter, usually sent within 2 weeks of the GP referral.
| Referral task | What you need | Action |
|---|---|---|
| Track or manage online | Booking reference, password/access code, date of birth. | Use NHS App or NHS e-Referral website. |
| No online access | Referral letter details. | Call NHS e-Referral Service on 0345 608 8888. |
| Hospital appointment line | Hospital/provider details. | Contact the provider directly if already referred. |
| Still stuck | Referral details and problem. | Contact hospital PALS or the provider’s appointment team. |
Services, clinics and private work
| Need | Likely route | Patient note |
|---|---|---|
| Long-term condition clinics | Practice nurse / doctor clinic. | The practice says it runs clinics for chronic disease management and preventative medical care. |
| Travel advice | Travel clinic / pharmacy / private route depending on vaccine or medicine. | Some travel vaccines and malaria medicines are private, not NHS. |
| Private medicals/forms | Longer appointment and chargeable non-NHS service. | Pre-employment, fitness to travel, elderly drivers and sports medicals may be chargeable. |
| Medical reports | Practice report/form process. | The practice asks patients to allow up to 21 days for medical reports/forms. |
| Minor illness | Pharmacy may help first. | Pharmacists can advise on coughs, colds, sore throats, tummy trouble, aches and pains. |
| Dental or eye problem | Dentist or optometrist. | Practice guidance says dentist for dental issues and optometrist for eye problems. |
Access, parking, interpreter and chaperone support
The official contact page lists several access features. The appointment page also asks patients to tell the surgery about interpreter, access or communication needs.
Wheelchair and step-free
Official contact page lists step-free access and wheelchair access.
Parking
Car parking, cycle parking and disabled parking are listed.
Hearing and communication
Braille translation service, induction loop and signing service are listed.
Disabled WC
Disabled WC is listed. Call ahead if this is essential for your visit.
Interpreter
Tell reception in advance if interpreter support is needed.
Chaperone
You can request a chaperone when booking, on arrival or during consultation.
Hello, I am registered with Tynemouth Medical Practice. I need help with [interpreter / wheelchair access / hearing loop / Braille / signing support / chaperone / communication need]. Can this be added to my appointment or request?
CQC rating: Overall Good, with current review note
CQC lists Tynemouth Medical Practice at Tynemouth Road, Tottenham, London N15 4RH as Overall: Good. CQC also says it is carrying out a review of quality and will publish a report when complete.
| CQC item | Official detail | How readers should use it |
|---|---|---|
| Overall rating | Good. | Useful quality history, not live appointment availability. |
| Current CQC note | CQC says it is carrying out a quality review and will publish a report when complete. | Check the CQC page again before relying on the rating long term. |
| Latest published inspection summary | Published/updated 3 May 2022 after inspection between 9–11 March. | Do not describe as a fresh 2026 inspection. |
| Category ratings shown | Safe Good, Effective Good, Caring Requires Improvement, Responsive Good, Well-led Good. | Overall rating is Good but one key question shown as Requires Improvement. |
| Practice population then | CQC summary described approximately 9,900 patients. | Historical context only. |
Map, directions and Tottenham visit checklist
Address: Tynemouth Medical Practice, Tynemouth Road, Tottenham, London N15 4RH. Use the map for planning only. Confirm appointment type and live opening before travelling.
Before travelling
Check appointment type, time, clinician, access needs, interpreter need, whether a blood-test form is needed, and whether the appointment is phone/video/in-person.
If someone else is driving
Send the full location: Tynemouth Medical Practice, Tynemouth Road, Tottenham, London N15 4RH. Phone: 020 8808 4904.
Wrong-location warning
Search results may make people think of Tynemouth in the North East. This GP surgery is in Tottenham, London.
If you are late
Call reception. The appointment page says late patients may be asked to re-book.
When Tynemouth Medical Practice is closed
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Too unwell to wait, unsure what care is needed, urgent advice when closed. |
| Child under 5 | Call 111 | NHS 111 online is for people aged 5 and over. |
| Medicine problem | Pharmacy or NHS 111 if urgent | Running out, side effects, emergency supply. |
| Routine repeat prescription | NHS App/NHS website, PATCHS prescription route or normal practice route | Repeat medicine that can wait for normal processing. |
| Routine admin | Use PATCHS/online services during listed hours or phone next working day | Forms, fit notes, result questions, routine appointment follow-up. |
Official action links used
Use these after reading the practical route above. Links are placed near the task they solve so readers do not land on official pages without knowing what to do.
Official practice website · Contact and opening hours · Appointments · PATCHS · Pharmacy appointment triage · Blood-test booking · Prescriptions · Test results · Fit notes · Register with the practice · NHS App guide · Track a referral · NHS profile · CQC profile