Trafalgar Medical Group Practice | NHS GP Surgery Practice

Emergency first: MedicalPracticeUK.org is an independent patient-information website, not Trafalgar Medical Group Practice, the NHS, NHS 111 or CQC. Call 999 if someone is seriously ill or injured and their life is at risk. If the practice is closed and you need urgent medical help that is not life-threatening, use NHS 111 online or call 111.

Current practice notice: Trafalgar Medical Group Practice posted a patient notice on 1 September 2026 saying sickness and unforeseen circumstances had left the practice extremely short-staffed and could mean longer waits on the telephone. Staffing can change quickly, so check the live practice news page if call delays affect an urgent request.

Southsea & Portsmouth NHS GP patient guide

Trafalgar Medical Group Practice: eConsult appointments, two surgery sites and patient help

Trafalgar Medical Group Practice operates from two Southsea locations: Osborne Road Surgery and Eastney Health Centre. Since 22 June 2026, routine appointment requests have been channelled through eConsult, while urgent same-day medical problems should still be phoned through or raised directly with reception.

Choose the right route Appointment steps Check your surgery site

Urgent today? Phone

Clinical review Routine requests are reviewed and directed to the clinician or service that fits the problem.

✓Next step GP, nurse, phone, face-to-face, video, text, email or another service.

Shared reception number

02392 821371

The same published reception number is used for both Osborne Road Surgery and Eastney Health Centre. Use it for urgent same-day GP help, assistance with eConsult, home-visit requests, prescription questions, results, registration and access needs.

Call 02392 821371 Official practice website

Two Southsea surgery sites

Osborne Road Surgery
25 Osborne Road
Southsea
Portsmouth
PO5 3ND

Eastney Health Centre
Highland Road
Eastney, Southsea
PO4 9HU

Check your appointment message before travelling. Both sites belong to the same medical group but are different buildings.

Shared phone

02392 821371

Site hours

Mon–Fri 8am–6pm

Repeat prescription

Usually 2 working days

CQC

Overall Good

Fast answer: Trafalgar Medical Group Practice operates from Osborne Road Surgery, 25 Osborne Road, Southsea, PO5 3ND and Eastney Health Centre, Highland Road, Southsea, PO4 9HU. Both use 02392 821371. The practice’s current contact page lists both sites open 8:00am–6:00pm Monday to Friday. Routine GP appointment requests now use eConsult; urgent same-day medical problems should be phoned through or raised at reception.

Start here: urgent today, routine eConsult or another task?

You need	Use this route	What happens next
Life-threatening emergency	Call 999	Do not wait for eConsult, reception or a callback.
Urgent same-day medical assessment	Call 02392 821371 or visit reception.	Reception asks what you need help with and directs the request to the most suitable professional.
Routine GP appointment	Submit an eConsult.	Since 22 June 2026, routine appointment requests are routed through eConsult, including when patients initially telephone or attend reception.
Home visit	Phone 02392 821371 before 10:30am where possible.	Do not use eConsult to request the home visit.
Repeat medicine	NHS App, SystmOnline, repeat request form or paper slip.	Routine repeat requests are not accepted by phone and are usually ready after 2 working days at the nominated pharmacy.
Test result	NHS account, SystmOnline, result form, or phone/visit 10am–4pm.	Results can be viewed once a doctor has reviewed them.
Urgent help when closed	Use NHS 111 online or call 111.	NHS 111 can assess and direct you to appropriate Portsmouth urgent care.

For general NHS GP terminology, see the Medical Practice UK patient guide. Trafalgar’s June 2026 appointment changes should be followed where its local process differs.

Osborne Road or Eastney? Check the site before travelling

Surgery	Address	Published opening
Osborne Road Surgery	25 Osborne Road, Southsea, Portsmouth, PO5 3ND	Monday–Friday, 8:00am–6:00pm
Eastney Health Centre	Highland Road, Eastney, Southsea, PO4 9HU	Monday–Friday, 8:00am–6:00pm
Telephone	Both locations	02392 821371

Do not assume every appointment is at Osborne Road. NHS also maintains a separate profile for the Eastney branch. Read the appointment confirmation carefully before travelling.

Trafalgar Medical Group Practice opening hours

The practice’s own current contact page lists both Southsea sites as open from 8:00am to 6:00pm Monday to Friday, with Saturday and Sunday closed.

Day	Osborne Road	Eastney
Monday	8:00am–6:00pm	8:00am–6:00pm
Tuesday	8:00am–6:00pm	8:00am–6:00pm
Wednesday	8:00am–6:00pm	8:00am–6:00pm
Thursday	8:00am–6:00pm	8:00am–6:00pm
Friday	8:00am–6:00pm	8:00am–6:00pm
Saturday	Closed	Closed
Sunday	Closed	Closed

A Health & Care Portsmouth appointment directory separately lists Trafalgar appointment telephone access as 8:00am–6:30pm. Because the practice’s own current contact page lists the physical surgery hours as 8:00am–6:00pm, this guide keeps those two pieces of information separate rather than describing the buildings as open until 6:30pm.

Official locations, hours and accessibility Portsmouth GP appointment directory

Routine appointments changed on 22 June 2026

Trafalgar Medical Group Practice changed how routine appointment requests are handled from Monday 22 June 2026.

Routine problem: complete an eConsult.
If you telephone or attend reception to request a routine appointment, the practice says you will be asked to complete an eConsult form so the request can be assessed and routed appropriately.

Urgent today: telephone or attend reception.
For a medical problem that genuinely requires same-day assessment, phone 02392 821371 or speak to reception rather than waiting for a routine eConsult response.

Give enough detail to route the request.
Explain the main problem, how long it has been present, whether it is worsening and what help you need.

The consultation format may vary.
The practice says care may be offered by phone, face-to-face, video call, text or email depending on the request and clinical need.

Some clinic appointments can still appear online

Patients with online access may see selected clinic appointments such as asthma/COPD reviews, cervical screening, flu appointments or invited COVID booster slots. If no appointment appears in a category, the practice says there is currently no slot available to book there.

Cancel early if you cannot attend

You can cancel through your NHS account/NHS App, SystmOnline, by phone or by replying CANCEL to an appointment reminder text. If the appointment is due the same day, phone the practice.

Official appointment guidance

What happens after you submit eConsult?

The practice gives unusually clear guidance about what the automatic eConsult confirmation does — and does not — mean.

Successful submission

An automated email or text confirms that the practice has received the request.

Automated response time

The time shown by the eConsult system is automated and does not tell you exactly when Trafalgar Medical Group Practice will contact you.

Practice target

The practice says it will review the request and aims to contact the patient within 3 working days.

Do not duplicate the request

The practice asks patients not to send another eConsult for the same problem because duplicate submissions can slow processing.

Symptoms worsening while you wait? Telephone the practice for urgent medical advice. Call 999 if immediate medical assistance is required.

Currently outside the UK? Trafalgar says patients abroad should not submit an eConsult for medical care because its clinical indemnity and regulatory arrangements do not cover managing medical queries overseas. Seek healthcare locally instead.

Home visits: phone, do not eConsult

Trafalgar is explicit that patients should not submit an eConsult requesting a home visit.

Call 02392 821371.
Use the telephone route if you are housebound and believe you need a GP home visit.

Phone before 10:30am where possible.
The practice says this helps its clinicians assess and organise home visiting.

Explain why you cannot attend either surgery.
Give the main medical problem and why travelling to Osborne Road or Eastney is not possible.

Keep your phone available.
The practice says it will phone first to understand what you need before deciding the appropriate response.

Repeat prescriptions: usually 2 working days

Trafalgar does not accept routine repeat-prescription requests by telephone.

Prescription task	Current Trafalgar route
NHS App / NHS account	Select medicines from your repeat list and send the request securely.
SystmOnline	Registered users can order available repeat medicines.
Practice repeat form	Use the online repeat-prescription request form.
Paper route	Bring the repeat slip to the surgery.
Normal collection timing	The practice says a prescription can usually be collected from the nominated pharmacy 2 working days after ordering.
Prescription question	Phone the practice pharmacist after 10:00am on 02392 821371 or use the prescription-question form.

Two working days refers to the prescription being processed, not necessarily the medicine being dispensed immediately. Your pharmacy may need additional preparation time.

Nominated pharmacy

The practice uses electronic prescriptions. You can change your nominated pharmacy through the app or website used to order medication, at the surgery, or through a pharmacy that accepts electronic prescriptions.

Official Trafalgar prescription guidance

For wider help with repeat medicines and reviews, see the Medication Practices guide.

Test results: online or 10am–4pm contact

Trafalgar says it will contact patients when results show that more tests or treatment are needed. Once a doctor has reviewed the result, patients can also check it themselves.

NHS account

Use the NHS website or NHS App to view available results once they have been reviewed and released.

SystmOnline

Patients with the appropriate online access may also view results through SystmOnline.

Phone or visit

The practice says patients can phone or visit between 10:00am and 4:00pm to ask for results.

The practice’s test-result request form says it is best to check all results even though the surgery will contact you when a result needs further tests or treatment, because a doctor may also have added non-urgent advice.

Official test-results guidance

Fit notes: self-certify for the first 7 days

7 days or less

The practice says your employer should not normally require GP medical evidence. Use self-certification.

More than 7 days

Use Trafalgar’s fit-note request form, phone 02392 821371 or visit the surgery between 10:00am and 6:00pm.

If you have already seen a doctor about the illness, the practice says the certificate will be sent within a week.

Private certificate fees can change. Trafalgar’s older fit-note page and newer non-NHS fee information do not show the same private sick-note price, so this independent guide does not publish a fee. Confirm any private charge before requesting the document.

Official sick and fit-note guidance

Register with Trafalgar Medical Group Practice

NHS currently shows both the main Trafalgar profile and the Eastney branch as accepting new patients. Registration still depends on living inside the practice catchment area.

Check the catchment first.
Use Trafalgar’s postcode checker before spending time completing the registration form.

Register online or use paper.
The practice provides online registration. Paper registration forms can be collected from reception between 10:00am and 6:00pm.

Have your NHS number if you know it.
The practice says it is helpful to provide your NHS number. If you do not know it, NHS provides a separate Find your NHS number service.

Registering a child under 5?
The practice asks parents or carers to provide the child’s Red Book or a certified record of previous immunisations so its vaccination record can be updated accurately.

Official new-patient registration guidance Check Trafalgar catchment area

Other patient services worth knowing

Pharmacy First

The practice actively promotes Pharmacy First for eligible minor conditions including sinusitis, sore throat, impetigo, infected insect bites, shingles, uncomplicated urinary tract infections in eligible women and acute otitis media in eligible children.

Veteran Friendly

Trafalgar states that it is an accredited Armed Forces Veteran Friendly GP Practice. Tell the surgery if you are a veteran, particularly where a health issue may relate to military service.

Safe Surgery

The practice publicly states that it is a Safe Surgery, supporting equitable access to primary care for people who may face barriers to registration.

NHS App

Use the NHS App for supported prescriptions, records, test results and appointment-management functions.

Referrals

The practice service directory includes information about making and following up referrals. Check whether the GP surgery or hospital team currently owns the referral before chasing it.

Vaccinations

Vaccination services and bookable clinic types vary by eligibility and season. Use the current practice page rather than an old campaign notice.

For nearby Hampshire patient context, the Waterside Medical Practice guide covers a separate Hayling Island surgery with different prescription and appointment rules.

Accessibility and transport at both surgery sites

The current practice contact page gives useful accessibility information that applies across the group, with some facilities specific to Eastney.

Accessibility facilities

Lowered reception desks.
Accessible bathrooms with changing facilities.
A quiet room for patients who benefit from a lower-stimulation environment.
Disabled parking spaces close to the main entrance where available.
Clear signage and staff support for navigation.
Automatic doors specifically listed at Eastney Health Centre.

Public transport

The practice currently lists First Bus routes 1 and 2 plus the University of Portsmouth U1 service for Eastney Health Centre.

For Osborne Road it lists First Bus routes 1 and 3, with Stagecoach route 23 also serving the area.

If you need a specific adjustment, contact the practice before travelling. The availability of a disabled parking bay, quiet room or other facility can depend on the site and circumstances on the day.

Complaints and feedback

Trafalgar provides separate routes for general feedback, the NHS Friends and Family Test and formal complaints.

Try to resolve a straightforward issue quickly.
The practice says many concerns can be addressed with the person involved when they arise.

For a formal complaint, write clearly.
Explain what happened, when it happened, which surgery site was involved and what you want the practice to consider.

Know the normal complaint time limit.
The practice states that a complaint is normally made within 12 months of the event or within 12 months of becoming aware of the issue.

Complaining for another person?
The practice normally needs written patient consent before it can discuss that person’s confidential care with you.

Official feedback and complaints guidance

CQC rating: Good, with historical inspection dates

CQC lists the registered location as Dr Price & Partners, also known as Trafalgar Medical Group Practice, at 25 Osborne Road.

CQC item	Current displayed information
Overall	Good
Safe	Good
Effective	Good
Caring	Good
Responsive	Good
Well-led	Good
Latest inspection	1 June 2017
Inspection report published	23 June 2017
Latest listed review	6 July 2023 — CQC said it found no evidence at that stage requiring inspection or rating reassessment.

Do not describe “Good” as a new 2026 inspection. The rating remains visible on the live CQC profile, but the underlying inspection is historical and the latest listed CQC data review was in July 2023.

CQC ratings are regulatory assessments, not customer-review stars. They are not marked up as Review or AggregateRating on this independent article.

Live Trafalgar CQC profile

Map and directions

Main NHS profile address:
Trafalgar Medical Group Practice
Osborne Road Surgery
25 Osborne Road
Southsea, Portsmouth
PO5 3ND

Map provided for location and directions only. Your appointment may instead be at Eastney Health Centre, so check the appointment confirmation before travelling.

Directions to Osborne Road Surgery Directions to Eastney Health Centre

When Trafalgar Medical Group Practice is closed

Situation	Best route
Life-threatening emergency	Call 999.
Urgent problem that cannot wait	Use NHS 111 online if appropriate or call 111.
Out-of-hours GP support	Portsmouth’s official urgent-care guidance says NHS 111 can arrange a clinician callback and, if required, book an urgent out-of-hours GP appointment.
Minor illness or medication advice	Use a community pharmacy or Pharmacy First where your condition is eligible.
Routine eConsult or admin	Use the normal practice route when available rather than NHS 111 for a routine issue.

Official Portsmouth urgent and out-of-hours care

Official sources used

Last verified: 21 September 2026.

Trafalgar Medical Group Practice FAQs

What is the Trafalgar Medical Group Practice phone number?

The shared reception number for Osborne Road Surgery and Eastney Health Centre is 02392 821371.

Where is Trafalgar Medical Group Practice?

Trafalgar Medical Group Practice operates from two Southsea sites: Osborne Road Surgery at 25 Osborne Road, Southsea, Portsmouth, PO5 3ND, and Eastney Health Centre at Highland Road, Eastney, Southsea, PO4 9HU.

What are Trafalgar Medical Group Practice opening hours?

The practice’s current contact page lists both Osborne Road Surgery and Eastney Health Centre as open from 8:00am to 6:00pm Monday to Friday, with Saturday and Sunday closed.

How do I request a routine GP appointment?

Since 22 June 2026, routine appointment requests are handled through eConsult. The practice says patients who telephone or visit reception for a routine appointment will be asked to complete an eConsult so the request can be directed to the appropriate clinician or service.

What should I do if I need an urgent same-day appointment?

Phone 02392 821371 or visit reception during opening hours. The practice says urgent medical problems requiring same-day assessment should not wait for the normal routine eConsult process.

How long does Trafalgar take to reply to an eConsult?

The practice says it reviews eConsult requests and aims to contact patients within 3 working days. The time shown in the automatic eConsult confirmation is generated by the eConsult system and is not a guaranteed practice callback time.

How do I request a home visit?

Call 02392 821371 before 10:30am where possible. Trafalgar specifically says not to submit an eConsult to request a home visit. The practice will telephone first to understand what care is needed.

How long do Trafalgar repeat prescriptions take?

The practice says repeat prescriptions can usually be collected from the nominated pharmacy 2 working days after they are ordered. Routine repeat requests are not accepted by telephone.

Is Trafalgar Medical Group Practice accepting new patients?

Yes. NHS currently lists Trafalgar Medical Group Practice and its Eastney branch as accepting new patients. New patients should first check that they live inside the practice catchment area.

What is Trafalgar Medical Group Practice’s CQC rating?

CQC currently displays the registered location, Dr Price & Partners also known as Trafalgar Medical Group Practice, as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The latest inspection was on 1 June 2017, the report was published on 23 June 2017, and CQC reviewed available information again on 6 July 2023 without finding evidence requiring reassessment at that stage.

Independent information notice: MedicalPracticeUK.org is not Trafalgar Medical Group Practice, NHS Portsmouth, NHS 111 or the Care Quality Commission. Appointment availability, staffing, eConsult availability, registration status, prescription processing and service arrangements can change. Use the official sources above for information affecting an immediate visit or medical request.

Trafalgar Medical Group Call 02392 821371