Tower Hill Partnership Medical Practice: appointments, prescriptions, hours, online triage and registration
Tower Hill Partnership Medical Practice is an NHS GP surgery at 433 Walsall Road, Perry Barr, Birmingham B42 1BT. This guide helps patients quickly find the right route for appointments, official online contact, repeat prescriptions, test results, sick notes, new-patient registration, NHS App access, out-of-hours help, private forms, CQC details and local travel.
Use this number for: urgent access if online contact is not possible, reception help, appointment questions, prescription queries during the listed prescription-query window, registration support, test-result access, access needs, private-form questions and when you are unsure which route to use.
Tower Hill Partnership Medical Practice
433 Walsall Road
Perry Barr
Birmingham
West Midlands
B42 1BT
Use the official practice/NHS/CQC address for maps and letters. Some third-party directories may show minor address variation; confirm through the official practice or NHS page before travelling.
Open directionsDecision hub: choose the right Tower Hill route
Use this before phoning, travelling or submitting the wrong online request. It converts the official patient routes into simple next actions.
Life-threatening emergency
Call 999. Examples include chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, serious allergic reaction, seizure not stopping or someone not responding.
Urgent but not life-threatening
Use NHS 111 online or call 111. This is the right route when the surgery is closed or you need urgent care direction.
Routine GP or admin request
Use the official online GP appointment/contact system shown on the practice website. The official results mention online appointment/contact routes including AccuRx and Rapid Health wording, so always follow the current live practice button.
Cannot use online access
Call 0121 411 0487. The appointment guidance says to call the practice for urgent matters if you cannot contact online.
Repeat prescription
Use the online repeat route, pharmacy order-and-collect, in-person request or postal written request. Phone the prescription-query option only for queries during the listed window.
Need results or fit note
Use NHS account/official forms where available. Test-result enquiries are listed between 10am and 4pm; sick notes can be requested under an admin request online.
Opening hours and enhanced access
The official contact page lists weekday opening from 8am to 6:30pm, with weekends closed. It also explains that additional evening and weekend appointments may be available through enhanced access arrangements.
| When | Official detail | Patient action |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use official online route first for routine requests; phone if urgent or unable online. |
| Tuesday | 8:00am to 6:30pm | Same weekday route. |
| Wednesday | 8:00am to 6:30pm | Same weekday route. |
| Thursday | 8:00am to 6:30pm | Same weekday route. |
| Friday | 8:00am to 6:30pm | Order prescriptions and chase admin before the weekend where possible. |
| Saturday / Sunday | Closed for routine practice service | Use NHS 111 for urgent non-emergency care; call 999 in an emergency. |
| Enhanced access | Additional GP appointments may be available 6:30pm–8pm weekdays and 9am–5pm weekends. | Ask the receptionist during normal opening hours. Appointment may be with another local practice. |
Appointments: online requests, urgent help and cancellations
The official appointment guidance directs patients to the online GP appointment system first. It says the practice will ask what help is needed and use the information to choose the most suitable doctor, nurse or health professional.
Use 999 for life-threatening symptoms. Use NHS 111 if urgent but not life-threatening, especially when closed.
The practice has official online appointment/contact routes. Use the current live button on the practice website because platform wording can change.
Say what changed, when it started, whether it is worsening, what medicines you take, and what outcome you need.
You may be offered help by phone, face to face at the surgery, by text or by email depending on need.
The official appointments page asks patients to give at least 24 hours’ notice where possible so another patient can use the appointment.
Hello, my name is [name], date of birth [DOB]. I am registered with Tower Hill Partnership Medical Practice. I cannot use the online request route because [reason]. My problem/request is [one clear sentence]. It started [when]. Is this best for a GP, nurse, pharmacist, admin request, NHS 111, urgent treatment centre or another route?
Official online triage/contact route: AccuRx, Rapid Health and current practice buttons
Search snippets from the official site mention online appointment requests, AccuRx/contact online and Rapid Health as the online patient-triage system. Because GP practices can change platforms, the safest user instruction is: use the current official online request button on the Tower Hill website rather than a bookmarked old form.
Medical request
Use for symptoms, GP advice, medication concerns, follow-up questions or when you are unsure which clinician is right.
Admin request
Use for fit notes, letters, forms, test-result questions, updates, registration questions and non-clinical practice queries.
What to include
Timeline, main symptom, red flags, medicines, allergies, best callback number, photo only if appropriate, and what help you need.
What not to use it for
Do not use online forms for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, immediate danger or emergency mental-health crisis.
Repeat prescriptions and prescription queries
The official prescriptions page lists multiple repeat-prescription routes, including the GP online system, local pharmacy order-and-collect, phone queries during a specific window, in-person requests and written/postal requests.
| Prescription need | Best route | Action |
|---|---|---|
| Order repeat medicine online | Official GP online system / NHS App where enabled | Choose the repeat medicine and dosage shown on your account. |
| Use local pharmacy | Pharmacy order-and-collect service | Ask your pharmacy if it can request and collect your repeat prescription. |
| Prescription query by phone | 0121 411 0487, prescription-query option | The official page lists prescription-query calls between 10:00am and 2:00pm. |
| In-person request | Reception/practice route | Use if online access is not suitable and you have written details. |
| Postal written request | Send clear written request | Include name, DOB, medicine names, doses, nominated pharmacy and contact number. |
| Running out soon | Order early | Allow working days, weekends, bank holidays, pharmacy processing and medicine reviews. |
Test results: NHS account, phone/visit time and result questions
The official test-results page says the practice will contact you if results show that more tests or treatment are needed. Once a doctor has reviewed results, patients can view them in their NHS account or phone/visit between 10am and 4pm.
| Question | Official route | Patient tip |
|---|---|---|
| Where can I see results? | NHS account through NHS website or NHS App after doctor review. | Check NHS App before phoning if you already have access. |
| Can I phone? | Phone or visit between 10am and 4pm. | Have your DOB and the test date ready. |
| Will the practice contact me? | They contact you if more tests or treatment are needed. | Do not ignore calls/texts after a test. |
| I have a question about results | Use the official test-results request form/contact route. | Ask a clear question: “What does this result mean?” or “Do I need repeat bloods?” |
| Hospital ordered the test | Hospital/clinic should explain their own test. | Contact the hospital team first if the GP did not request the test. |
Sick notes and fit notes
The official sick-note result says sick notes can be requested using the online system under an admin request. For the first 7 calendar days of sickness, many employers use self-certification rather than a GP fit note.
If you have been off sick 7 days or less, your employer usually should not need GP medical evidence.
Submit the fit-note request through the official online system under admin request.
Give start date, expected end date, reason, job role, hospital discharge note if relevant and whether it is a new note or extension.
Fit notes are admin/clinical documentation, not 999 or urgent-treatment-centre work.
Register with Tower Hill Partnership Medical Practice
The official registration page says new patients should complete the NHS GP registration form, and that registration can take up to 28 days. It also warns patients on medication to get a prescription from their current surgery before registering.
Use official registration and NHS routes before submitting details.
Use the official practice registration page or NHS registration service.
The official page says registration can take up to 28 days.
Get a prescription from your current surgery before registering so you do not run out while records move.
The practice may need to contact you if information is incomplete.
NHS App and online services
The official online-services page says the NHS App can help patients access NHS services from a phone, tablet or browser, including repeat prescriptions, hospital referral management, GP record viewing and trusted NHS advice where enabled.
Order repeat prescriptions
See available medicines, request repeats and choose the pharmacy for prescriptions to be sent to where enabled.
View GP record parts
The official online-services page says the NHS App can show parts of your GP record, including medicines, allergies, vaccinations and past illnesses where available.
Manage referrals
Use NHS App/NHS services to manage hospital referrals where supported.
Age rule
The official online-services page says NHS App users must be aged 13 or over and registered with a GP surgery in England.
Doctors, training practice and clinical team
The official team and practice-information pages list Tower Hill as a training practice with partners, salaried GPs and additional doctors in training. The practice-information page says Warwick University medical students may also be present at times, and patients may be asked to consent to consultation filming as part of teaching.
| Team / doctor | Official detail found | Patient takeaway |
|---|---|---|
| GP partners and salaried GPs | The official page lists multiple doctors including Dr T Soyannwo, Dr M. M. Latthe, Dr G. Hundle, Dr S Bath, Dr S. Deller, Dr Harjit Dev, Dr N Devi, Dr J Jordan and Dr T Khan. | Clinician availability can change. Check the official page if you need a specific GP. |
| Training practice | The practice says it is an approved training practice with additional doctors including registrars. | You may be offered a trainee doctor, supervised by the practice team. |
| Medical students | Warwick University medical students may be present at times. | You can ask questions about student presence and consent. |
| Digital consultations | The practice information mentions digital consultations and online tools. | Online requests are a normal part of access, not a separate private service. |
Private letters, reports and non-NHS work
Official policy snippets mention private sick notes and vaccination certificates, and say practice charges range from about £30–£40 per half hour of work required, varying by request. Always ask the practice for current fees before submitting paperwork.
| Request type | Likely route | Patient checklist |
|---|---|---|
| Private sick note | Admin/private-work request | Give exact dates, employer requirement and reason. |
| Vaccination certificate | Admin/private-work request | Say which vaccine, date range and destination/organisation requirement. |
| Insurance or employer letter | Ask reception/admin team | Attach the exact form and deadline. |
| Medical report | Ask first; fees and times vary | Do not book a normal urgent GP slot just for paperwork. |
Access, CQC and address confusion
The CQC listing for Tower Hill Partnership at 433 Walsall Road shows an overall rating of Good. CQC also has an archived listing at the former Tower Hill Medical Centre address, so users should use the current official practice/NHS/CQC address before travelling.
Current CQC listing
CQC lists Tower Hill Partnership at 433 Walsall Road, Perry Barr, Birmingham, B42 1BT, with telephone 0121 411 0487 and overall rating Good.
Old address risk
An archived CQC profile refers to Tower Hill Medical Centre, 25 Tower Hill, Great Barr. Use the current 433 Walsall Road address unless the practice tells you otherwise.
Map search tip
Search “Tower Hill Partnership Medical Practice 433 Walsall Road B42 1BT” rather than only “Tower Hill GP”, which may bring up old or unrelated results.
Public transport check
A nearby Modality Tower Hill location page references buses 51 and 952 near Alexander Stadium. Confirm live transport before travel.
When Tower Hill Partnership is closed
The official contact and appointment guidance points patients to NHS 111 for urgent medical help when the practice is closed, and 999 for medical or mental-health emergencies where someone is seriously ill, injured or their life is at risk.
| Problem | Use this route | Examples |
|---|---|---|
| Life-threatening emergency | 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, serious injury, not responding. |
| Urgent help but not life-threatening | NHS 111 online or phone 111 | Need same-day advice when the GP is closed or you are unsure where to go. |
| Child under 5 | Phone 111 | NHS 111 online is for people aged 5 and over. |
| Mental-health emergency | 999 if immediate danger; otherwise urgent crisis/111 route | Risk of serious harm, suicide attempt, severe distress or immediate danger. |
| Medication running out when closed | NHS 111 / pharmacy emergency supply route | Use this only when needed; order repeat medicine early next time. |
Map: Tower Hill Partnership Medical Practice, Perry Barr
Address: Tower Hill Partnership Medical Practice, 433 Walsall Road, Perry Barr, Birmingham, West Midlands, B42 1BT. Use the map for travel planning only and confirm appointment time before leaving.
Before travelling
Check appointment time, whether it is phone/text/email or face-to-face, any ID/forms, medication packets, sample pots, hospital letters and access needs.
Address check
Use 433 Walsall Road, B42 1BT. If another site shows a different number or old Tower Hill address, confirm with the practice.
Official source check and useful links
This page converts public official details into practical patient actions. Always confirm live details before relying on them because GP systems, online forms, opening hours, staff lists, registration status and fees can change.
Official practice website · Contact and opening hours · Appointments · Prescriptions · Test results · Sick / fit notes · New patient registration · Online services · Meet the team · NHS profile · CQC listing