Park Leys Medical Practice | NHS GP Surgery Leys

Emergency first: This is an independent patient guide, not the NHS and not Park Leys Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, severe allergic reaction, a seizure that is not stopping, or someone not responding. If it is urgent but not life-threatening, use NHS 111 online or call 111.

Coventry GP surgery action guide

Park Leys Medical Practice: Anima requests, prescriptions, opening hours and 3 surgery sites

Park Leys Medical Practice provides NHS GP services from Keresley Green, Keresley End and Fillongley. This page is built for real patient tasks: getting help through Anima, calling reception, ordering repeat medicine, finding the right branch, checking blood-test rules, registering, using clinics and knowing what to do when the surgery is closed.

Choose care route Request appointment Find correct site

Before you call or travel

999

Danger signsCall 999. Do not wait for online triage or a GP callback.

Routine GP/adminUse Anima for appointment, sick-note, results and admin requests.

☎

Cannot use online?Call reception on 024 7633 2636 and ask for questionnaire help.

Repeat medicineUse NHS App or Patient Access. No repeat prescriptions by phone.

Reception and appointments

024 7633 2636

Use this number for: help if Anima is difficult, reception support, urgent same-day routing during phone hours, home-visit requests, prescription questions, registration queries, site-location checks, access needs and private-work questions.

Tap to call Use phone script

Main surgery site

Keresley Green Medical Centre
Bennetts Road South
Keresley
Coventry
CV6 2FL

This is the main Park Leys site and is shared with Springfield Medical Practice. Check the practice name and appointment location before travelling.

Open directions

Phone

024 7633 2636

Phone lines

8:30am–6pm weekdays

Online triage

Anima, Mon–Fri 8am–6:30pm

Locations

Keresley Green, Keresley End, Fillongley

Fast answer: Park Leys Medical Practice’s main address is Keresley Green Medical Centre, Bennetts Road South, Keresley, Coventry CV6 2FL. The reception and appointments number is 024 7633 2636. The practice uses Anima for total triage and online requests. Direct phone lines are listed as 8:30am to 6pm; between 8am–8:30am and 6pm–6:30pm, calls are automatically forwarded to WMAS.

Decision hub: which Park Leys route should you use?

Use this before phoning, travelling or sending the wrong request. It turns the official pages into a simple “problem → safest next step” route.

Life-threatening emergency

Call 999. Examples include chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, serious allergic reaction or not responding.

Urgent but not life-threatening

Use NHS 111 online or call 111. The practice also points patients to 111 for urgent help when GP care is not the right route.

Routine GP or admin request

Submit an Anima request. Park Leys states it has returned to a total-triage way of operating with Anima.

Cannot complete Anima

Call 024 7633 2636. Reception can talk through the questionnaire with you.

Repeat prescription

Use the NHS App or Patient Access once registered. Park Leys says repeat prescriptions cannot be requested over the telephone.

Home visit

Call before 10:30am if possible. The practice may ask a doctor to phone first to decide whether a home visit is appropriate.

Opening hours, phone hours and pre-booked evening access

Park Leys is contracted to be open Monday to Friday, excluding bank holidays, from 8am to 6:30pm. The official contact page separates core hours, phone hours, front-desk access and pre-booked evening appointments.

Official contact and opening hours Official appointments page

Time / site	Official detail	What patients should do
Core weekday service	Monday to Friday, excluding bank holidays, 8am–6:30pm.	Use Anima for routine requests during core hours.
Phone lines	8:30am–6pm.	Call during this window if online access is difficult.
8am–8:30am	Calls are automatically forwarded to WMAS; staff are at the main site.	Use only if you need assistance before reception opens.
6pm–6:30pm	Calls are automatically forwarded to WMAS.	Use NHS 111 for urgent non-emergency advice.
Keresley Green	Mon–Thu 8:30am–8pm; Fri 8:30am–6:30pm. 6:30pm–8pm is pre-booked appointments only.	Do not expect walk-in or full reception service in evening pre-booked time.
Keresley End	Monday to Friday 8:30am–6pm.	Check whether your appointment is at this branch before travelling.
Fillongley	Mon 8:30am–5pm; Tue/Thu/Fri 8:30am–12:30pm; Wed 8:30am–3pm. Some days close 12:30pm–1:30pm.	Confirm opening and dispensary arrangements before visiting.

Door/intercom detail: reception at all three sites opens at 8:30am. At Keresley Green, staff are available from 8am and an intercom is available while doors are locked between 8am and 8:30am.

Choose the correct Park Leys site before you travel

Many patient mistakes happen because Park Leys has three locations. Your GP, nurse, blood test, vasectomy, dispensary or branch appointment may not be at the main site.

Site	Address	Best patient use	Travel note
Keresley Green Medical Centre	Bennetts Road South, Keresley, Coventry CV6 2FL	Main site, admin base, shared medical centre, pre-booked evening appointments, vasectomy procedure route.	Number 16 bus stops near the surgery; ask for the stop next to New Road on Bennetts Road South.
Keresley End	Bennetts Road North, Keresley End, Coventry CV7 8LA	Village branch appointments and local access.	Located between Keresley Community Library and nearby shops; number 16 bus stop is listed nearby.
Fillongley Surgery	Coventry Road, Fillongley, Coventry CV7 8EQ	Smallest branch and only dispensing practice for eligible dispensing patients.	No direct bus to the surgery; 735 bus reaches Fillongley with about a 10-minute walk.

Wrong-site risk: never travel automatically to Keresley Green. Check your appointment message, clinician, branch name and whether the visit is for dispensary, blood test, nurse clinic, GP triage or private paperwork.

Appointments: Park Leys total triage and same-day request logic

The official appointments page says Park Leys returned to total triage from Wednesday 25 February, using Anima. Anima can be accessed Monday to Friday from 8am until 6:30pm, and messages are reviewed during that time.

Official appointments page Submit Anima request Call 024 7633 2636

Check emergency level first.
Use 999 for danger signs and NHS 111 for urgent non-life-threatening help, especially when closed.

Use Anima for routine GP and admin requests.
Include symptoms, timing, what has changed, medicines tried and what help you need.

Let the practice triage you.
The official site says senior GPs review requests daily. You may not need a GP if another clinician is more appropriate.

Phone if you cannot use online access.
Reception can talk through the questionnaire. This is better than sending incomplete information.

Use the right appointment type.
Depending on the request, you may be directed to GP, ANP, physician associate, nurse, paramedic, pharmacist, physiotherapist, phlebotomist, HCA, NHS 111, pharmacy or urgent care.

Phone script if you cannot use Anima

Hello, my name is [name], date of birth [DOB]. I am registered with Park Leys Medical Practice. I cannot complete Anima because [reason]. My request is [one clear sentence]. It started [when]. It is [getting worse/not improving/routine]. Is this best for GP triage, nurse, pharmacist, physio, prescription team, NHS 111 or another service?

Anima/e-consultation: what to submit online

Park Leys uses Anima for appointment requests and routine online requests. The practice homepage and contact page direct patients to Anima for online requests, and the appointments page explains that requests are reviewed during core weekday hours.

Medical request

Symptoms, GP advice, same-day triage, follow-up questions, medication concerns or “which clinician do I need?” requests.

Admin

Admin request

Letters, forms, test-result queries, sick-note requests, private-work questions and non-clinical practice queries.

Travel

Travel assessment

For travel vaccines, choose an administrative query and type/select “Travel Assessment”. Each traveller needs a separate questionnaire.

Fit

Forms and questionnaires

If a form needs GP input, use the private/non-NHS route if appropriate. Forms may take over 5 working days in busy periods.

What makes Anima easier to process: include full symptom timeline, red-flag symptoms if present, medication list, pregnancy status where relevant, photos only if appropriate, best callback number, branch preference and deadline.

Do not use Anima for emergencies: online triage is not for chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, severe allergic reaction or immediate mental-health danger.

Repeat prescriptions: NHS App, Patient Access, EPS and Fillongley dispensing

The official prescription page says repeat prescriptions cannot be accepted over the telephone. Patients should register for online repeat prescription ordering and provide the email address they intend to use for NHS App login.

Official prescriptions page NHS App Patient Access

Need	Best route	Exact action
Order repeat medicine	NHS App or Patient Access	Use online ordering once the practice has registered your access.
Register for online repeats	Contact Park Leys	Provide the email address you will use for NHS App login.
Change nominated pharmacy	NHS App	The official page says nominated pharmacy can be changed directly from the app.
Timing	Order within 5 days of running out	Do not wait until the last tablet; allow weekends, bank holidays and reviews.
Electronic Prescription Service	Nominated pharmacy	If a nominated pharmacy is set, the prescription is sent electronically to the chosen chemist.
Fillongley dispensing	Eligible dispensing patients only	Fillongley is the only Park Leys dispensing practice.

England prescription charge note: the Park Leys prescription page lists NHS prescription charges for England and links to medical exemption certificate guidance. Check current NHSBSA information before paying or buying a prepayment certificate.

Blood tests and test results: when to book, chase and use Swift Queue

Park Leys says blood clinics run throughout the week at all three surgeries. Most blood-test appointments are before 12pm, with some smaller afternoon clinics depending on availability.

Question	Official detail	Patient action
Can I book a blood test directly?	You must already have spoken with a clinician and have a blood-test form before booking.	Do not book bloods until a clinician has issued the form.
Where are blood clinics?	At all three Park Leys surgeries during the week.	Check exact site and time before attending.
Best time?	Most blood appointments take place before 12pm; some afternoon clinics run 12pm–4pm.	Ask reception/Anima for available slot options.
Under 16 or butterfly blood test?	Practice phlebotomists cannot take blood from patients aged 15 and under and cannot perform butterfly blood tests.	Use Swift Queue/local clinic route where appropriate.
When to chase results?	Allow at least 5 working days for blood results.	Use phone or e-consultation to ask after that time.
Will the GP always call?	Urgent results should be followed up by a clinician; other results are the patient’s responsibility to request.	Do not assume all normal/non-urgent results will be discussed automatically.

Diabetes review detail: diabetic annual checks usually include blood test, urine test and foot check, often in one appointment. Results are reviewed by diabetic leads and help decide medication changes.

Register with Park Leys Medical Practice

The NHS profile lists Park Leys Medical Practice as accepting new patients. The official registration page says the fastest route is online registration, but patients should check the practice boundary before completing forms.

Official registration page NHS online GP registration NHS Park Leys profile

Check the practice boundary.
The official page asks patients to confirm their home address falls inside the boundary before forms are completed.

Use online registration where possible.
Park Leys says it aims to register new patients within 2 working days of receiving the forms.

Do not use the old GMS1 form.
The practice says the previously used GMS1 form is no longer accepted from 23/10/24.

Prepare ID and address evidence if asked.
Examples include driving licence/passport and bank statement/council tax proof.

If you take regular medication, prepare your list.
The practice asks for a medication list from your current GP or the back page of your prescription.

Children: Park Leys requires childhood immunisation information, such as the UK Red Book or translated documentation if from outside the UK. Children cannot be registered unless a parent or guardian is also registered at the practice.

Surname	Allocated named/accountable GP listed by practice
A–G	Dr A Smithers
H–N	Dr P J Horn
O–T	Dr J Harper
U–Z	Dr A Somerset

Clinics and services: what Park Leys patients can use

The official clinics page says most listed services, except phlebotomy and vasectomies, are only available to registered Park Leys patients.

Official clinics and services page

Cervical screening

Childhood immunisations

6-week baby checks

Diabetes annual checks

Ear irrigation 16+

Family planning

Flu / Covid clinics

Midwife routes

NHS Health Checks 40–74

Phlebotomy

Travel vaccination assessment

Vasectomy service

Weight management

Asthma / COPD review

Wound care / suture removal

Service	Useful official detail	Best action
Cervical screening	Patients with a cervix aged 25–49 are invited by NHS England via NHS App or letter when due.	Contact the surgery if invited or you think you are due.
6-week baby check	After baby registration, admin should contact you to arrange postnatal check, baby check and first immunisations.	If not contacted by 5 weeks after birth, contact the surgery.
Ear irrigation	Free if clinically needed for registered patients aged 16+; use ear drops for 7–10 days before procedure.	Book with reception and bring/sign consent form.
Family planning	Coil/implant fitting starts with a GP phone call. Family planning clinic runs Tuesday morning with Dr Erica Smith.	Ask about wait time and whether swabs are needed before coil fitting.
Travel vaccines	Submit Anima Travel Assessment 6–8 weeks before travel. Each traveller needs a separate questionnaire.	Use administrative query → Travel Assessment.
Vasectomy	Available for patients registered with a Coventry, Warwickshire or Rugby GP surgery; target turnaround about 8 weeks.	Email vasectomy enquiry route with personal details and NHS number/booking reference if available.
Weight management	Practice offers support but states it cannot prescribe GLP-1 medicines for weight loss.	Submit Anima request or speak to reception.

Doctors, nurses, pharmacists and the right clinician for your request

Park Leys lists a large multidisciplinary team. You may be offered a GP, trainee doctor, physician associate, advanced nurse practitioner, nurse, paramedic, HCA, phlebotomist, pharmacist, physiotherapist or health and wellbeing coach depending on the request.

Official practice staff page Trainee and locum doctors

Team	Useful role detail	Patient takeaway
GPs	Named GPs include Dr Jerry Horn, Dr Andrew Smithers, Dr Julie Harper, Dr Anita Somerset, Dr Lucy Horn, Dr Erica Smith, Dr Louise Boulding, Dr Rosie Perry, Dr Maimoonah Hussain, Dr Surayya Rauf, Dr Fizza Mufaz, Dr Angela Brady and Dr Chikezie Ehirim, among others listed.	Named clinic days can change. Use the official staff page for current details.
Trainee doctors	Park Leys is a training practice. Trainee doctors work 4–12 months, are supervised and may have longer consultations.	Tell reception when booking if you prefer not to see a trainee doctor.
Physician Associates	Dylan Bleth and Aisha Ssemwogerere are listed; PAs work within a supervised GP team.	You may be offered a PA where clinically suitable.
Advanced Nurse Practitioner	ANPs can prescribe treatments, order tests and diagnose patients.	Minor illness or infection may be booked with an ANP.
Nursing / HCA / phlebotomy	Nurses and HCAs support screening, checks, chronic-condition reviews, injections, bloods and BP.	Not every appointment needs a GP.
Pharmacist team	Supports medicines, side effects, medication reviews, long-term conditions and some minor illness/infections.	Useful for medicine questions and annual medication reviews.
Physiotherapist	Kanisha Pandi is listed Monday to Wednesday.	Muscle, joint and movement problems may not need GP first.
Health and wellbeing coach	Emma Peabody supports lifestyle, weight, cholesterol, pre-diabetes/diabetes and goal-setting.	Useful for practical behaviour-change support.

Private forms, medicals and non-NHS work

The private-services page says Park Leys can only take private-work requests from its own registered patients. Private work is completed outside normal NHS clinic time, and turnaround can vary.

Official private services page

Request	Official route	Important note
Insurance forms	Email admin with name, DOB, request type and forms.	Fee is confirmed before work begins.
Firearm licence / fostering / adoption forms	Email the private-work admin route.	Allow time; not NHS appointment work.
HGV, pilot licence, taxi medicals	Email or ask reception for the correct process.	Photo ID and payment may be needed on collection.
Own medical records	Use NHS App where possible or contact the surgery.	No charge for releasing medical records.
Brief/full record summary	Email if detailed summary or specific dates are needed.	Full/detailed summaries can take up to 28 working days.

Payment and collection: when forms are ready, the practice says patients receive email confirmation and an invoice if applicable. In-person payments must be cash and photo ID must be shown.

Patient forms and resources: what to download before contacting reception

The official forms page contains resources patients may be asked to complete. Sending the right form reduces delays and repeat calls.

Official patient forms and resources

Weekly blood pressure chart

Weekly peak flow chart

PHQ9 form

Carer registration

Ear irrigation consent

Vasectomy information

Change of address

Name / preferred name / gender marker change

Private-work request support

Before sending any form: include full name, date of birth, current phone number, exact request, deadline, attachment, preferred branch and whether you need a call, email or collection.

ID note: for name, preferred name or gender-marker changes, the forms page says patients may be asked to provide ID, marriage certificate or deed poll.

When Park Leys is closed: NHS 111, Pharmacy First, walk-in centre and emergency medicine

Park Leys’ alternative-care guidance explains when GP care is not the only route. Use this section to avoid waiting for GP reopening when another service is more suitable.

Official alternatives to GP care NHS 111 online

Need	Route	Examples / limits
Emergency	999 / A&E	Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, serious injury or immediate danger.
Urgent medical help now	NHS 111 online, NHS App 111 or phone 111	111 can direct you to A&E, UTC, out-of-hours GP, nurse callback, specialist urgent support, pharmacy or self-care.
Common minor illness	Pharmacy First where available	Pathways include impetigo, infected insect bites, shingles, sinusitis, sore throat, uncomplicated UTI in women 16–64, and acute otitis media for children 1–17.
Walk-in / UTC type issue	Coventry NHS Walk-In Centre / UTC	Park Leys lists coughs/colds, minor injuries, rashes, stomach problems, women’s health problems, wound dressings, minor burns/strains and stitch removal examples.
Emergency repeat medication supply	NHS 111, nominated pharmacy, or urgent treatment centre	Use if closed and you have run out of repeat medication. Do not wait until you have no doses left.
Urgent mental-health support	111 option 2, Samaritans 116 123, Shout 85258, Childline 0800 1111 for under 19s, or 999 if immediate danger	Mental-health emergencies are serious. Use urgent help if someone may harm themselves or others.

Map: Keresley Green main surgery

Main address: Park Leys Medical Practice, Keresley Green Medical Centre, Bennetts Road South, Keresley, Coventry CV6 2FL. Use the map for travel planning only and confirm the correct branch before leaving.

Before travelling

Check appointment branch, time, clinician, forms, medication packets, sample pot, blood form, ID if needed, and whether the visit is at Keresley Green, Keresley End or Fillongley.

If mobility or transport is difficult

Plan extra time. Keresley Green and Keresley End have number 16 bus information on the official contact page; Fillongley has no direct bus listed.

Official source check and useful links

This guide converts official public information into quick patient actions. Use official pages for final confirmation because opening times, triage rules, staff lists, registration status, forms, fees and services can change.

Official Park Leys website · Contact and opening hours · Appointments and Anima · Prescriptions · Registration · Clinics and services · Practice staff · Private work · Patient forms · NHS profile

Park Leys Medical Practice FAQs

What is the phone number for Park Leys Medical Practice?

The reception and appointments number is 024 7633 2636. Direct phone lines are listed as open from 8:30am to 6pm on weekdays.

Where is the main Park Leys Medical Practice site?

The main site is Keresley Green Medical Centre, Bennetts Road South, Keresley, Coventry CV6 2FL.

Does Park Leys Medical Practice have more than one surgery?

Yes. Park Leys has Keresley Green Medical Centre, Keresley End on Bennetts Road North, and Fillongley Surgery on Coventry Road.

How do I request an appointment?

Use Anima/e-consultation for routine appointment requests. If you cannot use the online questionnaire, call 024 7633 2636 and reception can talk through the questions.

What are Park Leys phone hours?

The practice lists direct phone lines as open from 8:30am to 6pm. Calls between 8am–8:30am and 6pm–6:30pm are automatically forwarded to WMAS.

Can I request repeat prescriptions by phone?

No. The official prescription page says repeat prescription requests cannot be accepted over the telephone. Use NHS App or Patient Access once registered.

How soon should I order repeat medication?

The practice says to order items within 5 days of medications running out. Order earlier around weekends, bank holidays, reviews and travel.

How do I get blood test results?

For blood results, allow at least 5 working days before contacting the surgery. Urgent results should be followed up by a clinician, but other results are the patient’s responsibility to request.

Can under-16s have blood taken at the surgery?

The official staff and clinics pages say practice phlebotomists cannot take blood from patients aged 15 and under and cannot perform butterfly blood tests. Use Swift Queue/local clinic guidance where appropriate.

Is Park Leys accepting new patients?

The NHS profile lists Park Leys Medical Practice as currently accepting new patients. Check the official boundary and registration page before applying.

Can children register at Park Leys?

Yes, but the practice says childhood immunisation information is required, and children cannot be registered unless a parent or guardian is also registered at the practice.

Does Park Leys offer travel vaccinations?

Yes, travel vaccination assessment is offered for registered patients. Submit a Travel Assessment through Anima 6–8 weeks before departure. Each traveller needs a separate questionnaire.

Does Park Leys offer vasectomy appointments?

The practice offers vasectomies for people registered with a Coventry, Warwickshire or Rugby GP surgery. The official page says the current process works to about an 8-week turnaround from request to procedure date.

What should I do when Park Leys is closed?

Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not Park Leys Medical Practice and cannot book appointments, submit Anima requests, issue prescriptions, register patients, access records or provide medical advice. This guide summarises public official information and turns it into practical patient steps. Always confirm time-sensitive details, appointments, clinical advice, prescriptions, fees, site locations, registration rules and service availability with the official practice website, NHS App, NHS 111 or the surgery before relying on them.

Park Leys Medical Practice Call practice