Peel Medical Practice: appointments, hours, prescriptions, NHS App and patient routes
The Peel Medical Practice is an NHS GP surgery at Peel Court, 2 Aldergate, Tamworth B79 7DJ. This guide gives the exact patient route for appointments, online forms, opening hours, prescriptions, test results, fit notes, home visits, registration, access, parking and what to do when the surgery is closed.
Use this number for: help with online access, appointment problems, cancellation help, home-visit requests if you cannot use the online form, registration questions, access needs, parking/access questions, prescription queries that cannot be solved online, or if you are unsure which route to use.
The Peel Medical Practice
Peel Court
2 Aldergate
Tamworth
B79 7DJ
The official contact page says the surgery is in Tamworth Town Centre and about a 2-minute walk from the bus station.
Open directionsDecision hub: use the right Peel Medical Practice route first
Use this before phoning, travelling or filling in the wrong form.
Life-threatening emergency
Call 999. This includes severe breathing difficulty, chest pain, stroke signs, collapse, severe bleeding, serious injury, or immediate mental health danger.
Urgent but not life-threatening
Use NHS 111 online if the patient is aged 5 or over, or call 111. For a child under 5, call 111.
GP medical request
Submit the practice online form during core hours. The practice reviews requests the same day when submitted between 8am and 6:30pm.
Admin request
Use the online form for admin contact where suitable, such as fit-note requests, test-result questions, or non-urgent admin queries.
Repeat prescription
Use your NHS account/NHS App or Patient Access. Phone only when the online route is not possible or the problem cannot be solved safely online.
Travel or access concern
Plan for Tamworth Town Centre parking, bus station access, step-free access, disabled parking and communication needs before leaving.
Opening hours and best time to contact the practice
The official contact page lists weekday opening as 8am to 6:30pm and weekends closed. During closed times, use NHS 111 online or phone 111 if urgent and not life-threatening.
| Day / route | Official detail | Best patient action |
|---|---|---|
| Monday | 8am to 6:30pm | Use the online form for urgent or routine appointment requests. |
| Tuesday | 8am to 6:30pm | Contact during core hours if you need same-day review of your request. |
| Wednesday | 8am to 6:30pm | Use NHS App/Patient Access for repeat prescription tasks. |
| Thursday | 8am to 6:30pm | Ask early if you need a home visit and are housebound. |
| Friday | 8am to 6:30pm | Do not leave medicine or fit-note requests until late Friday. |
| Saturday | Closed | Use NHS 111 online/call 111 if urgent; 999 for emergency. |
| Sunday | Closed | Use NHS 111 online/call 111 if urgent; 999 for emergency. |
Appointments: urgent, routine, online form, cancellation and extended access
The practice says it uses a totally online system for urgent and routine appointments. If you contact the practice during core hours, 8am to 6:30pm, your request is reviewed the same day and actioned based on the information you provide.
Use 999 for life-threatening emergencies. Use NHS 111 if urgent and the surgery is closed or the problem cannot wait.
Choose the correct medical or admin option and explain the problem clearly.
Write when symptoms started, what has changed, what you tried, medication/allergies, and whether you are worried about a specific risk.
The response may be an appointment, phone/video/text/email consultation, advice, signposting, or a request for more details.
The official page asks patients to say if they prefer a specific clinician, phone/face-to-face/video/text/email contact, interpreter support, or other communication needs.
| Appointment issue | Official route | Patient tip |
|---|---|---|
| Consultation type | Phone, face-to-face, video call, text or email may be offered. | Say what format is safe and practical for your problem. |
| Cancel appointment | Use NHS account/NHS App, reply CANCEL to reminder text, phone 01827 50575, or visit reception when open. | Cancel early so another patient can use the slot. |
| Extended access | Extra appointments are offered across Tamworth through The New Mercian GP Network, including evening and weekend appointments. | Contact the practice to book extended access; do not assume it is walk-in. |
| Interpreter/access need | Tell the practice when requesting help. | Write this clearly in the form and repeat it if reception calls. |
Hello, my name is [name]. My date of birth is [date]. I am registered at The Peel Medical Practice. I need help because [one clear sentence]. I cannot use the online form because [reason]. My symptoms started [when]. They are [getting worse/not improving]. Is this best handled by the online triage team, a GP, nurse, pharmacist, 111, or another service?
Online services: Accurx form, NHS account, NHS App and Patient Access
The practice online-services page says some tasks can be done using Accurx without needing an account. Other tasks, such as ordering repeat prescriptions and viewing parts of your record, use your NHS account/NHS App or Patient Access.
| Task | Best online route | Important note |
|---|---|---|
| Request appointment | Accurx online form | The practice says you do not need an account to use the online form. |
| Request sick note | Accurx / practice online form | Use this when you have been off sick for more than 7 days. |
| Ask about test results | Online form or NHS account where available | The practice contacts you if more tests or treatment are needed. |
| Admin request | Accurx online form | Use clear wording and include contact details. |
| Order repeat prescriptions | NHS account/NHS App or Patient Access | Do not wait until you run out. |
| Patient Access setup | Visit the surgery with photo ID | The practice can give a username and password for Patient Access setup. |
Repeat prescriptions: NHS App, Patient Access and medicine planning
The practice services page says repeat prescriptions can be ordered using your NHS account through the NHS website or NHS App, or using the GP online system Patient Access.
NHS account / NHS App
Use this for repeat prescription ordering where your account is set up and the medicine appears as repeat medication.
Patient Access
Use Patient Access if already linked. For first setup, the practice says to visit with photo ID so identity can be confirmed.
Before you order
Check medicine name, strength, dosage, quantity, preferred pharmacy and whether a review is due.
When to chase
Chase only after allowing normal practice/pharmacy processing time, unless the medicine is clinically urgent or you are nearly out.
| Prescription problem | What to check first | Action |
|---|---|---|
| Medicine not visible online | It may not be authorised as repeat, may need review, or may be under a different name. | Use the admin/medication route or call if urgent. |
| Wrong pharmacy | Your nominated pharmacy may be outdated. | Update nomination through your online service or ask the surgery/pharmacy. |
| Hospital changed medicine | The GP record may not yet show the discharge/update letter. | Have the hospital letter or medicine box ready. |
| Controlled/high-risk medicine | Extra checks or medication review may be needed. | Order early and do not leave it until Friday afternoon. |
Test results: when the practice contacts you and what to ask
The official contact page says if your test results show that you need more tests or treatment, the practice will contact you. Once a doctor has reviewed your results, you can use the available online result routes where enabled.
If a hospital or specialist clinic ordered it, they may be responsible for explaining the result and next step.
NHS account/NHS App or Patient Access may show test results or record information.
Do not just ask “is it normal?” Ask: “Does this need treatment, repeat testing, or a GP appointment?”
Sick notes / fit notes: 7 days or less vs more than 7 days
The practice contact page says if you have been off sick for more than 7 days, you can request a sick note by filling in the online sick note request form. If you have been off sick for 7 days or less, you normally use self-certification rather than a GP fit note.
| Situation | Best route | What to include |
|---|---|---|
| Off sick 7 days or less | Self-certification | Ask your employer for their self-certification process. |
| Off sick more than 7 days | Practice sick note request form | Condition, first day off work, job role and whether this is first note or extension. |
| Extension needed | Online request/admin route | Previous fit-note end date, requested new date and whether symptoms changed. |
| Work deadline | State deadline clearly | Do not wait until the deadline day if avoidable. |
Home visits for housebound patients
The appointments page says if you are housebound and need an appointment, the practice will do a home visit and will phone first to understand what you need. The practice says it is helpful to fill in the online form as soon after 8am as possible. You can also phone reception or visit the surgery when open.
Who home visits are for
Patients who are housebound and need a GP/practice appointment but cannot safely attend the surgery.
Best request time
Submit the online request as soon after 8am as possible, or phone reception if the online route is not possible.
Expect a phone call first
The practice says it will phone first to understand what you need before a visit.
Not for emergencies
Use 999 for severe symptoms, collapse, serious injury or immediate risk.
The patient is housebound because [reason]. They need help with [problem]. Symptoms started [when]. They are [stable/worse]. They cannot attend the surgery because [mobility/medical reason]. The best callback number is [number].
Register with The Peel Medical Practice
The official registration page says to check the catchment area before filling out a registration form. You can register by completing an online registration form, downloading and completing a PRF1 registration form, or visiting reception when open to collect a paper registration form.
Do this before filling out forms. You can also contact the practice to ask if you can register.
Online registration, downloaded PRF1 form, or paper form from reception when open.
The practice says it is helpful to have your NHS number when registering.
If switching GP, order enough current medicine before records transfer delays cause problems.
Doctors, nurses and practice team
The official team page lists GP partners, salaried GPs, advanced nurse practitioners, practice nurses, treatment room nursing, healthcare assistant, phlebotomy and management staff. Use the practice team page for the latest clinician list before requesting a named person.
| Team group | Names listed on official team page | Useful for |
|---|---|---|
| GPs | Dr R Yannamani, Dr E Sellars, Dr J McWeeney, Dr M Bedford, Dr T Ireson, Dr C Webster, Dr S Kharim, Dr K Furneaux, Dr H Ghose, Dr H Slinn. | Diagnosis, complex reviews, referrals, GP-only decisions, medication planning. |
| Advanced nurse practitioners | Justin Taylor, Angela Breese, Alison Wells, Jacqueline Rutherford, Lynne Prince. | Assessment, advice, treatment routes and urgent/routine clinical triage support. |
| Practice nursing team | Sarah Greenfield, Karen Gopsil, Christina Koutelieri, Tracey Stephens, Melanie Stimson, Abigail Bevan, Stacey Wootton. | Long-term condition reviews, treatment room tasks, bloods, BP checks, injections and nursing appointments. |
| Practice management | Sharon Crosby, Tracey Lidgbird, Sue Greenwood, Nicola Stephenson, Julia Boyce. | Service operations, patient services, complaints/admin processes and practice management queries. |
Parking, disabled access, induction loop and visiting tips
The official contact page lists car parking, disabled parking, disabled WC, induction loop, wheelchair access and step-free access. The surgery is in Tamworth Town Centre, about 2 minutes’ walk from the bus station.
Parking
Car parking and disabled parking are listed. Check local signs and allow extra time in Tamworth Town Centre.
Step-free and wheelchair access
Step-free access, wheelchair access and disabled WC are listed on the official contact page.
Hearing support
An induction loop is listed. Tell reception if you need communication support, written instructions or extra time.
Bus station route
The practice says it is about a 2-minute walk from Tamworth bus station.
Map and directions
Address: The Peel Medical Practice, Peel Court, 2 Aldergate, Tamworth, B79 7DJ. Use the map for journey planning only; confirm appointment time and live opening details on the official site before travelling.
For a driver or carer
Send the full address and postcode: Peel Court, 2 Aldergate, Tamworth, B79 7DJ.
If you are running late
Call reception if safe to do so. Late arrival may mean your appointment route needs to be changed.
What to do when The Peel Medical Practice is closed
The official site says if you need medical help now when the practice is closed, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5. Call 999 in a medical or mental health emergency.
| Problem | Use this route | Examples |
|---|---|---|
| Life at risk | 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe injury, heavy bleeding. |
| Urgent, not life-threatening, age 5+ | NHS 111 online or 111 | Too unwell to wait for the GP to reopen, but not a 999 emergency. |
| Child under 5 needs urgent help | Call 111 | The official site says call 111 for children under 5. |
| Minor medicine advice | Pharmacy / NHS 111 / NHS website | Common minor illness, medication advice, non-emergency symptoms. |
| Immediate mental health danger | 999 or crisis route | Risk to life, immediate danger, serious self-harm risk or unsafe situation. |
Official sources used
This independent guide converts official information into a practical patient action page. Always use the official pages for final confirmation before travelling, submitting requests or relying on time-sensitive details.
Official practice website · Contact, hours, access and parking · Appointments · Managing your health online · Prescriptions · Test results · Sick/fit notes · Register with the surgery · Practice team · NHS profile · CQC profile