Three Chequers Medical Practice | NHS GP Surgery Chequers

Emergency first: This is an independent patient guide, not the NHS and not Three Chequers Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, serious injury, severe allergic reaction, seizure not stopping, or someone not responding. If urgent but not life-threatening, use NHS 111 online or call 111.

Salisbury GP surgery action guide

Three Chequers Medical Practice: SystmConnect, appointments, prescriptions, results and 4 surgery sites

Three Chequers Medical Practice is an NHS GP practice in Salisbury with sites at Endless Street, Three Swans, Porton & Old Sarum and Winterslow. This guide gives the fast route for appointment requests, SystmConnect, SystmOnline, Airmid, NHS App, repeat medicines, test results, fit notes, home visits, registration, dispensary access, travel clinic timing and non-NHS fees.

Choose care route Request appointment Find correct site

Start here before you call

999

Danger signsCall 999. Do not wait for GP triage or online forms.

Routine GP helpUse SystmConnect for new/ongoing medical problems and admin requests.

☎

Need phone help?Call 01722 336 441. Appointment lines are listed Mon–Fri 8am–6:30pm.

Repeat medicineUse SystmOnline/email/repeat slip/post. Telephone requests are not accepted.

Main practice phone

01722 336 441

Use this for: help if you cannot submit online, appointment support, home-visit requests, prescription problems, cancellations, branch questions, blood-form collection questions, registration support, online-access problems and access needs.

Tap to call Use phone script

Registered address / main NHS profile

Endless Street Surgery
72 Endless Street
Salisbury
Wiltshire
SP1 3UH

The practice also operates Three Swans, Porton & Old Sarum and Winterslow. Check the appointment message before travelling.

Open directions

Phone

01722 336 441

Main address

72 Endless Street, SP1 3UH

Online triage

SystmConnect

Out of hours

NHS 111

Fast answer: Three Chequers Medical Practice’s registered/main address is 72 Endless Street, Salisbury, Wiltshire, SP1 3UH. The main number is 01722 336 441. The practice uses SystmConnect for online clinical and admin requests, SystmOnline for booking/cancelling some appointments, repeat prescriptions and record access, and lists 111 for out-of-hours urgent help.

Decision hub: what should a Three Chequers patient do next?

Use this first. It turns the official pages into a quick route for the most common searcher questions: appointment, prescription, result, fit note, branch, registration, home visit, travel vaccine and urgent help.

Life-threatening emergency

Call 999 now. Do not submit a SystmConnect request or wait for GP reception.

Urgent but not life-threatening

Use NHS 111 online or call 111. This is also the route when the practice is closed and you cannot wait.

New or ongoing medical problem

Submit a SystmConnect request. The practice says requests are reviewed and signposted to the most appropriate healthcare professional.

No internet or cannot submit online

Call 01722 336 441 and ask the practice team to help you with the request.

Repeat medicine

Use SystmOnline, email, repeat slip at reception or post. The official prescription page says telephone repeat requests are not accepted.

Housebound / too ill to travel

Request a home visit as early as possible, preferably by 11am. Home visits are for housebound patients or those too ill to attend surgery.

Three Chequers surgery sites: Endless Street, Three Swans, Porton and Winterslow

Three Chequers is not one single building. The official site lists city-centre surgeries and village branch surgeries. Always check which site your appointment, blood test, dispensary collection or nurse clinic is booked at.

Site	Address	Best use	Extra patient note
Endless Street Surgery	72 Endless Street, Salisbury, SP1 3UH	Main registered address, city centre access, dispensary for eligible patients.	Official page describes a modernised Georgian town house with consulting rooms, treatment rooms, dispensary and clerical office space.
Three Swans Surgery	Rollestone Street, Salisbury, SP1 1DX	City-centre appointments and branch access.	Check appointment confirmation because this is separate from Endless Street.
Porton & Old Sarum Surgery	32 Winterslow Road, Porton, Salisbury, SP4 0LR	Branch care and full dispensary for eligible village patients.	Official page lists full disabled access and Mon–Fri 8am–6pm opening.
Winterslow Surgery	Middleton Road, Winterslow, Salisbury, SP5 1PQ	Pre-booked face-to-face appointments, medication collection and dispensary access for eligible patients.	Official page says it is open Mon–Fri 8am–6pm for pre-booked face-to-face appointments and medication collection.

Wrong-site risk: do not travel automatically to Endless Street. Check the branch name in your appointment message, especially for blood tests, nurse/HCA appointments, dispensary collection and village surgery appointments.

Opening hours, phone lines and remaining 2026 closures

The official contact page says surgery appointment lines are open Monday to Friday from 8am to 6:30pm. It also says dispensary phone lines are open Monday to Friday from 10am to 4pm for prescription queries only.

Official contact page Official opening hours

Need	Official detail	What to do
Book appointment / phone reception	01722 336 441; lines Mon–Fri 8am–6:30pm.	Call if you cannot use SystmConnect or need phone help.
Dispensary query	Dispensary phone lines Mon–Fri 10am–4pm.	Use only for prescription queries, not new repeat prescription requests by phone.
Out of hours	111 is listed as out-of-hours route.	Use NHS 111 for urgent non-life-threatening care when closed.
Remaining 2026 bank holidays listed	31 August 2026, 25 December 2026 and 28 December 2026.	Order medicine early and check official page before travelling.
Branch timings	Porton and Winterslow pages show Mon–Fri 8am–6pm access for those branches.	Confirm specific appointment/dispensary access before visiting.

Bank-holiday caution: earlier listed 2026 closures such as Good Friday, Easter Monday, Early May and Spring bank holiday have already passed as of July 2026. Use the official page for any new planned closure notices.

Appointments: SystmConnect first, phone support if needed

The official appointment page says patients needing help for a new or ongoing medical problem should submit a request through SystmConnect. The request is reviewed on the day and signposted to the most appropriate healthcare professional.

Official appointment system Official SystmConnect page Call 01722 336 441

Check emergency level.
Use 999 for danger signs and NHS 111 for urgent problems when GP surgery is not the right route.

Submit SystmConnect for medical/admin requests.
Use it for new or ongoing medical problems, fit note requests, travel clinic requests, address/contact updates and non-NHS work.

Explain the problem clearly.
Include what changed, when it started, symptoms, medicines tried, relevant conditions and what help you need.

Accept the right clinician.
You may be signposted to a GP, nurse, HCA, pharmacist, paramedic, phlebotomist or another team member.

Phone if online access is not possible.
The official appointment page says patients without internet access or unable to submit online should phone the practice for assistance.

Phone script if you cannot use SystmConnect

Hello, my name is [name], date of birth [DOB]. I am registered with Three Chequers Medical Practice. I cannot use SystmConnect because [reason]. My problem/request is [one sentence]. It started [when]. Is this best handled by GP triage, nurse/HCA, pharmacist, prescription team, results line, home visit, NHS 111 or another route?

SystmConnect: what to submit and what not to use it for

SystmConnect is the practice’s online platform for clinical and admin requests. The official online-services page says you do not need an account to use SystmConnect, but you must be a registered patient at the practice.

Med

Medical request

New or ongoing symptoms that are not immediate emergencies. Add timeline, severity, red flags, medicines tried and best contact number.

Fit

Fit note request

Use for Med 3 / sick note requests when suitable. Include exact dates, employer deadline and whether you have already been seen.

Travel

Travel clinic request

Use the Travel Clinic form. The practice asks for the travel risk assessment two months / 8 weeks before travel.

Admin

Admin request

Update contact details/address or request non-NHS work such as forms, reports and letters.

Do not use SystmConnect for emergencies: it is not for chest pain, stroke signs, severe breathing difficulty, collapse, severe allergic reaction, heavy bleeding or immediate mental-health danger.

SystmOnline, Airmid and NHS App: what each one does

The official online-services page lists three digital routes. Use this table to avoid sending the wrong request.

Official online services Official SystmOnline page NHS App

Tool	Officially useful for	Best patient use
SystmConnect	Clinical/admin requests to the practice.	Medical problems, fit notes, travel clinic, contact/address updates and non-NHS work.
SystmOnline	Book/cancel some appointments, order repeat prescriptions, view medical records and update address details.	Repeat medicine, online appointment tasks and GP-record access.
Airmid	View consultation notes, medical history, vaccination history, allergies, letters, test results and manage appointments/prescriptions.	Mobile app route for appointments, prescriptions and record viewing.
NHS App	Health advice, repeat prescriptions, hospital referrals, GP health record and more.	Use alongside SystmOnline/Airmid; do not assume it replaces every practice process.

Security tip: never share NHS App, Airmid or SystmOnline passwords, login codes, NHS number, record access details or medication information with unofficial callers or websites.

Repeat prescriptions: how to order, when to chase and dispensary rules

The official prescription page says repeat medication can be requested online, by email, by leaving a completed repeat slip at reception, or by post. It clearly says: “Sorry we do not take telephone requests.”

Official repeat prescriptions SystmOnline

Need	Best route	Exact patient action
Order repeat medication	SystmOnline, email, repeat slip or post.	Email prescriptions.3chequers@nhs.net or use SystmOnline where possible.
Prescription processing time	Official page says allow 3 working days, excluding weekends and bank holidays.	Order before the last few tablets, especially before closures.
Medication review due	Annual review is due during your birth month.	Book review in plenty of time because prescription clerks/dispensers cannot issue repeats if medication review has passed.
Dispensary query	Dispensary line Mon–Fri 10am–4pm.	Use for medication queries only, not telephone repeat requests.
Controlled Drugs collection	Photo ID is required.	Bring photographic identification when collecting prescriptions containing Controlled Drugs.
Eligible dispensing patient	Dispensary available at Endless Street, Porton & Old Sarum and Winterslow.	Check if your village/address is in the dispensing area before relying on in-house dispensing.

Dispensing-area detail: official pages list several eligible village areas, including Winterbourne Dauntsey, Winterbourne Earls, Winterbourne Gunner, Hurdcott, Porton, East/West Gomeldon, Figsbury, Firsdown, Pitton, Winterslow, Farley, East/West Grimstead, Alderbury/Whaddon, Coombe Bissett, Bodenham & Homington, Nunton, Odstock Village, Woodford Valley, Salterton and Netton.

Test results: SystmOnline first, results line after 2pm

The official tests-results page says the quickest way to view test results is via SystmOnline. It also says the telephone results line is available between 2pm and 5:30pm Monday to Friday; phone 01722 336 441 and use extension 3 for results.

Official test results page Online services

Question	Answer	Action
Fastest way?	SystmOnline.	Check your online account first if you have access.
Phone result timing?	2pm–5:30pm Monday to Friday.	Call 01722 336 441 and select extension 3.
Hospital test?	Hospital/clinic tests are normally handled by the team that ordered them.	Contact the hospital/consultant secretary if they requested it.
No message received?	SMS/email reminders and result messages may not be sent every time.	Patients remain responsible for obtaining results and keeping contact details updated.
Need a copy?	Use online record access where available or ask the practice.	Allow admin time and identity checks where required.

Fit notes, sick notes and certificates

The official fit-note page explains that a medical certificate must be signed by a doctor. It also says if you have not seen a practice doctor and the practice has not received information from another medical professional about the illness, you will need an appointment before a certificate can be issued.

Official fit note page Self-certification guidance

Situation	What the official page says	Best action
Off sick more than 7 days	Your employer will normally ask for a medical certificate from your GP.	Use SystmConnect/fit-note request route or book routine appointment if needed.
Seen by GP or hospital letter received	You may not need another GP appointment.	Complete a fit-note request form for doctor review.
Not seen and no medical information	The practice says you cannot get a certificate without an appointment.	Book a routine appointment, not an emergency slot for certificate purposes.
7 days or less	Private non-NHS certificate may be needed if employer insists.	The official page lists a £19 charge for sickness of seven days or less.
Fit note expired	You need to consult the doctor again before a further certificate.	Do not use emergency appointment just for certificate renewal; fit notes can be backdated.

Home visits: who qualifies and when to call

The official home-visit page says patients should request a visit as early as possible, preferably by 11am. Home visiting is only for patients who are housebound or have become too ill to travel to the surgery.

Official home visit page

Call early

Request as early in the day as possible, preferably by 11am.

Doctor may call first

You may be asked to speak to a doctor before a visit is agreed.

Home

Housebound only

Home visits are for patients who are housebound or too ill to attend surgery.

Car

Transport issue is not enough

The official page says difficulty obtaining transport is not a reason for a home visit.

Register with Three Chequers Medical Practice

The NHS profile currently lists Three Chequers Medical Practice as accepting new patients. The official join page says new patients should complete forms and bring them to reception at any surgery.

Official join the practice page NHS profile

Check you are in the practice area.
The official contact page says the practice covers Salisbury and much of the surrounding area; use the join page to check eligibility.

Download/print the correct registration pack.
The join page links to adult, child/newborn and nursing-home registration forms.

Prepare extra forms.
The official page links to Summary Care Record information/consent, SMS consent and online access forms.

Bring completed forms to reception.
The official page says completed forms should be brought to reception at any surgery.

Plan medication before switching GP.
If you use repeat medication, order early and take a current medication list because records can take time to transfer.

Temporary patient note: the official join page says overseas visitors may be accepted as temporary patients if they qualify for free NHS treatment and are in the area for more than 24 hours but less than 3 months.

Clinics and services that answer common patient searches

The official services page lists long-term condition care, flu clinics, lipid clinic, minor operations, Nexplanon fitting, non-NHS work and POWOW support. The appointment page also lists direct nurse/HCA appointment types available through Airmid or SystmOnline.

Official services page Official travel clinic

Blood tests

Cervical smears

Blood pressure checks

B12 injections

Prostap / Zoladex injections

Child immunisations

Pill checks

Stitch / clip removal

Long-term condition reviews

Diabetes clinic

Flu clinics

Lipid clinic

Minor operations

Nexplanon fitting

Travel clinic

Service	Official detail	Action
Nurse/HCA direct booking	Blood tests, cervical smears, blood pressure check and BP + blood test can be booked directly using Airmid or SystmOnline.	Use online services if registered, or phone reception.
Other nurse/HCA requests	B12 injection, Prostap/Zoladex, child immunisations, cervical screening, pill check and stitch/clip removal can be requested through SystmConnect.	Submit SystmConnect and wait for appointment details.
Long-term condition reviews	Patients with chronic conditions are invited annually during birth-month.	Attend monitoring to keep medicine safe and conditions controlled.
Travel clinic	Travel Risk Assessment Form must be submitted two months / 8 weeks before travel.	Use SystmConnect Travel Clinic form, SMS/email form, paper form or downloaded form.
Nexplanon fitting	Available at all surgeries; GP discussion first, then 30-minute minor operation appointment if suitable.	Request initial GP discussion before fitting.
Minor operations	Some partners are trained in minor surgical procedures.	Book only after initial doctor consultation.

Doctors, team and CQC status

Official sources describe Three Chequers as a Salisbury-based partnership and training practice with GP partners, salaried doctors, nurses, HCAs, phlebotomists, paramedics, pharmacy technicians and administrative staff. CQC lists the service as Outstanding.

Official doctors/team page CQC profile

Team / status	Useful detail	Patient takeaway
GP Partners	Official team page lists partners including Dr Craig Kyte, Dr Hannah Clarke, Dr Helen Drayson, Dr Michele Giorgi, Dr Jeremy Howell, Dr Peter Moody and Dr Tim Moody.	Named availability may change; use official team page for current details.
Salaried GPs	Official page lists several salaried doctors and says the practice is an accredited training practice.	You may see a supervised trainee or another clinician where appropriate.
Wider clinical team	Advance Nurse Practitioners, Paramedics, Pharmacy Technicians, Nurses, HCAs and Phlebotomists are listed.	Not every request needs a GP appointment.
CQC	CQC profile lists Three Chequers Medical Practice as Overall: Outstanding.	Use CQC for inspection status, not for booking or clinical help.
Training and research	The practice says it is a training, teaching and active research practice.	You may be offered care involving supervised trainees or students.

Private forms, non-NHS work and fee examples

The official services page says Three Chequers has outsourced most non-NHS and medical-reporting work to MediData, while certain requests such as DVLA reports, firearms licensing and medical examinations still need GP completion at the practice.

Official private fees page Official non-NHS fee PDF

Fee-date caution: the official PDF says prices are effective from November 2019. Use it as a guide only and confirm the current charge before requesting private work.

Private/non-NHS item	Listed total in official PDF	Patient note
Bus pass application	£25	Paid by patient.
Claim form – basic	£25	Provide all pages and deadline.
Private prescription	£24	Confirm current process first.
Private sick note	£35	Only where NHS fit note rules do not apply.
To whom it may concern letter	£25	Give exact wording required by the organisation.
Travel fitness to travel letter	£36 basic / £120 with examination	Check travel clinic timing and form requirements.
DVLA requested medical	£102	PDF says examinations/medicals must be booked with partners only.
Full private medical report	£216	Allow time; not normal NHS appointment work.
No longer done by 3C	Not applicable	PDF lists Advance Directive/Living Will, Capacity Assessment, Passport Applications/signing photos and Power of Attorney as no longer done by 3C.

Map: Endless Street Surgery, Salisbury

Main address: Three Chequers Medical Practice, Endless Street Surgery, 72 Endless Street, Salisbury, Wiltshire, SP1 3UH. Use this map for the main registered site only; confirm if your appointment is at Three Swans, Porton & Old Sarum or Winterslow.

Before travelling

Check branch name, appointment time, clinician type, blood form, sample pot, medication packets, ID for controlled-drug collection, and whether you need dispensary or reception.

If late or cancelling

Tell the practice as soon as possible. The official cancellation page asks patients to cancel at least 30 minutes before appointment time and says late cancellation may be recorded as DNA.

Official source check and useful links

This guide converts official information into practical patient steps. Use official pages for final confirmation because appointment systems, branch access, staff lists, prescriptions, fees, registration status and online platforms can change.

Official Three Chequers website · Contact page · Opening hours · Appointment system · SystmConnect · Online services · Repeat prescriptions · Test results · Fit notes · Home visits · Join the practice · Services · Travel clinic · NHS profile · CQC profile

Three Chequers Medical Practice FAQs

What is the phone number for Three Chequers Medical Practice?

The main phone number is 01722 336 441. The official contact page says appointment lines are open Monday to Friday from 8am to 6:30pm.

Where is Three Chequers Medical Practice?

The registered/main NHS profile address is 72 Endless Street, Salisbury, Wiltshire, SP1 3UH. The practice also has Three Swans Surgery, Porton & Old Sarum Surgery and Winterslow Surgery.

How do I request an appointment?

For a new or ongoing medical problem, submit a request through SystmConnect. If you cannot use the internet or cannot submit online, call 01722 336 441 and the practice team can assist.

Do I need an account to use SystmConnect?

The official online-services page says you do not need an account to use SystmConnect, but you must be a patient registered with Three Chequers Medical Practice.

Can I order repeat prescriptions by phone?

No. The official prescription page says telephone repeat prescription requests are not accepted. Use SystmOnline, email prescriptions.3chequers@nhs.net, a completed repeat slip at reception, or post.

How long do repeat prescriptions take?

The official prescription page asks patients to allow 3 working days, excluding weekends and bank holidays, for prescription requests to be processed.

What is the dispensary phone line for?

The dispensary phone line is open Monday to Friday from 10am to 4pm and should be used for prescription queries only. It is not for telephone repeat prescription requests.

How do I get test results?

The quickest way is through SystmOnline. Alternatively, phone 01722 336 441 and use extension 3 for results between 2pm and 5:30pm Monday to Friday.

How do I request a home visit?

Call the surgery as early as possible, preferably by 11am. Home visits are for patients who are housebound or too ill to travel to the surgery, not for transport difficulty alone.

How do I get a fit note?

If you are off sick for more than seven days, your employer will normally ask for a GP medical certificate. If you have not already been seen by the practice or another medical professional, you may need a routine appointment before a certificate can be issued.

Is Three Chequers accepting new patients?

The NHS profile currently lists Three Chequers Medical Practice as accepting new patients. Check the official join page and practice area before applying.

Which app should I use: SystmOnline, Airmid or NHS App?

SystmOnline can book/cancel some appointments, order repeat prescriptions and view records. Airmid can manage appointments/prescriptions and view notes, history, letters and results. NHS App can provide health advice, repeat prescription access, referral management and GP record access. SystmConnect is for clinical/admin requests to the practice.

When should I complete a travel clinic form?

The official travel clinic page says the Travel Risk Assessment Form must be completed two months / 8 weeks before travel to avoid disappointment.

What is the CQC rating for Three Chequers Medical Practice?

The CQC profile lists Three Chequers Medical Practice as Overall: Outstanding.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not Three Chequers Medical Practice and cannot book appointments, submit SystmConnect requests, issue prescriptions, register patients, access records or provide medical advice. This guide summarises public official information and turns it into practical patient steps. Always confirm time-sensitive details, appointments, clinical advice, prescriptions, fees, site locations, registration rules and service availability with the official practice website, NHS App, NHS 111 or the surgery before relying on them.

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