Frome Medical Practice Frome

Emergency first: This is an independent patient guide, not the NHS and not Frome Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, severe burns, seizure not stopping, severe allergic reaction, acute confusion, serious self-harm or someone not responding. Use NHS 111 online or call 111 for urgent medical help that is not life-threatening.

Frome NHS GP surgery action guide

Frome Medical Practice: book appointments, order medicine, check results and plan your visit

Frome Medical Practice is an NHS GP surgery at Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH. Use this page as a practical patient route map for appointments, prescriptions, NHS App help, test results, fit notes, registration, clinics, parking, Frome UTC and what to do when the surgery is closed.

Choose care route Request appointment Map and parking

Start here before you call

999

Emergency?Call 999. Do not use the online form for life-threatening symptoms.

7am

Appointment formOpen Monday to Friday, 7am to 5:30pm for appointment requests.

Repeat medicineOrder 1 week early. Allow 3 working days. No phone repeat requests.

UTC

Urgent same-day careFrome UTC is next door at Frome Community Hospital, 8am to 9pm.

Main phone number

01373 301301

Use this for: help completing the appointment form, urgent surgery guidance during opening hours, home-visit requests, medication queries if you cannot use the form, registration help, access needs, test-result confusion, document questions and complaints route questions.

Tap to call Use call script

Address for maps, taxi and carers

Frome Medical Practice
Frome Medical Centre
Enos Way
Frome
Somerset
BA11 2FH

The practice is beside Frome Community Hospital. Use the full Enos Way address because “Frome Medical Practice” searches may also show hospital, pharmacy or community-service results.

Open directions

Phone

01373 301301

Core hours

Mon–Fri 8am–6:30pm

Appointment form

Mon–Fri 7am–5:30pm

CQC rating

Overall Good

Fast answer: Frome Medical Practice is at Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH. Phone 01373 301301. Core practice hours are Monday to Friday, 8am to 6:30pm. The appointment request form is open Monday to Friday, 7am to 5:30pm. Repeat medication should be ordered at least 1 week before you run out, with 3 working days allowed for processing. Frome UTC is next door at Frome Community Hospital and is listed as open 7 days a week, 8am to 9pm, with last patient admitted at 8:30pm.

Search-intent map: what people want from “Frome Medical Practice Frome”

This section converts common searches into direct answers, so the page works for quick scanning rather than long reading.

Search phrase	Real user need	Best answer
Frome Medical Practice appointments	How to request GP, nurse or clinician help.	Use one appointment request form for urgent, routine and follow-up requests; phone if you need support completing it.
Frome Medical Practice phone number	Reach Care Navigators or surgery team.	Call 01373 301301. Main phone lines are open 8am to 6:30pm Monday to Friday.
Frome Medical Practice prescriptions	Order repeat medicine safely.	Use NHS App, online medication form, in-person box or post. Do not phone for repeat requests.
Frome Medical Practice test results	Know result timing and whether to call.	Results are usually available after 5 working days. Do not phone routinely; the practice contacts you if abnormal.
Frome Medical Practice register	Check if new NHS patients can join.	The practice says it is accepting new NHS patients in Frome and surrounding area. Online registration is available.
Frome UTC near me	Urgent same-day care route.	Frome UTC is at Frome Community Hospital, Enos Way, BA11 2FH, next to the practice.

Patient route finder: choose the right action first time

Use this before completing a form, calling reception or travelling to Enos Way.

Life-threatening emergency

Call 999 or go to A&E now. Do not use the appointment request form for chest pain, stroke signs, severe breathing difficulty, collapse, serious self-harm, overdose or someone not responding.

Urgent same-day problem

Use the appointment form during opening hours, call the practice if the urgent option is unavailable, or use NHS 111. Frome UTC is next door for urgent issues requiring same-day attention.

Routine GP, nurse or clinician help

Use the appointment form. A doctor reviews requests and the team may offer GP, nurse, healthcare assistant, pharmacy, UTC, dentist or another service depending on the issue.

Repeat medication

Use NHS App, online medication request form, in-person prescription box or post. Order at least 1 week early and allow 3 working days.

Digital problem

Use Digital Health Support. The practice has drop-ins, iPads by reception and support for NHS App, forms, prescriptions, records, proxy access and video consultations.

Community/wellbeing need

Use Health Connections Frome for local services, lifestyle support, walking groups, financial advice, health coaching and community activities.

Opening hours, extended appointments and Frome UTC

Know the difference between core practice hours, extended access appointments and urgent-care centre hours.

Official contact and hours NHS profile NHS 111 online

Access type	Official detail	Practical action
Core practice hours	Monday to Friday, 8am to 6:30pm.	Use phone, online services or walk in to reception during core hours.
Main phone lines	Open 8am to 6:30pm Monday to Friday.	Call if you cannot use online options or need help completing a form.
Online services	Available from 7am during core days.	Use early for non-emergency appointment requests.
Extended access	Monday to Friday 6pm to 8:30pm, Saturday 8:30am to 12:30pm, by prior appointment.	Ask if evening/Saturday appointment is suitable; do not attend without booking.
Bank holidays	Practice closed on bank holidays.	Order medicines early before bank holidays.
Frome UTC	Frome Community Hospital, Enos Way, Frome BA11 2FH; 7 days a week, 8am to 9pm; last patient admitted 8:30pm.	Use for urgent same-day issues that are not life-threatening. Check before travelling because UTC may close early at times.
NHS 111	Use if you need help now but it is not an emergency.	NHS 111 can direct you to the right clinician/service.

Local insider tip: Frome Medical Practice, Frome Community Hospital and Frome UTC are all around Enos Way. If you are driving, confirm whether your appointment is at the GP practice, hospital department or UTC before parking and queuing at the wrong reception.

Appointments: online form, Care Navigators, nurse bookings and home visits

Frome Medical Practice uses one online request form for urgent, routine and follow-up appointments. The same system is used even if you phone or visit reception for help.

Official appointments page Appointment request FAQ Request appointment form Call 01373 301301

Choose urgency honestly.
Select urgent health problem only when the illness or injury needs quick attention but is not an emergency. Do not select routine if the problem is urgent.

Submit the form Monday to Friday, 7am to 5:30pm.
Urgent medical problem requests may temporarily close during high demand. If urgent care is still needed, call the practice or contact NHS 111.

Give enough detail.
Include symptoms, body area, how long it has been happening, what has changed, medication tried, allergies, contact number and what you are worried about.

Watch for phone or text.
The practice aims to review forms on the same day, but may take up to 4 working days to contact you because urgent medical needs receive priority.

Do not chase unless worse.
The FAQ asks patients not to call about a previous request unless the condition has worsened.

Appointment need	Best route	Useful official detail
GP, nurse or clinician appointment	Online request form, or phone/visit reception for help.	The request is sent to a doctor for review.
B12, blood test, Blood Pressure Plus, smear, ECG, INR, NHS Health Check	NHS App is the quickest route when direct booking is enabled.	These nurse/HCA appointments may not need the appointment request form.
Home visit	Call 01373 301301 or select Community Care Team where relevant.	Home visits may suit housebound patients but are assessed for necessity.
Cancel appointment	NHS App, online form or phone.	Give as much notice as possible so the slot can be offered to someone else.
Rearrange appointment	Online form or phone.	Leave details if rearranging through the form.
Check appointment	NHS App or phone.	Check whether it is phone, face-to-face, nurse/HCA, UTC or another service.

Best wording for appointment form or phone

Hello, my name is [name]. Date of birth: [date]. I am registered at Frome Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [self-care or medicine]. I take [regular medicines]. My best contact number is [number]. Is this best for GP, nurse, pharmacist, UTC, dentist, NHS 111 or another team?

NHS App, digital support, proxy access and iPads at reception

Frome Medical Practice has unusually strong digital support. This is important because appointments, prescriptions, records and some nurse bookings are easier online.

Official Digital Health Support NHS App official guide Open NHS App / NHS account

Tue

Digital Health Desk

Tuesday 10am to midday in the Live Well room at the practice.

Thu

Evening help

Thursday 4pm to 8pm in the Live Well room at the practice.

Café

Digital Café

Every Thursday 10am to 11:30am in the café at the Cheese and Grain.

iPad

No device?

The practice says there are 4 iPads by reception for patients to use for the appointment request form.

Digital issue	What the team can help with	Bring this
NHS App setup	Download, set up and use NHS App.	Phone/tablet, email access, text-message access and ID if needed.
Prescription ordering	Order repeat medication online.	Medicine list and nominated pharmacy name.
Appointment request form	Submit the practice online form.	Symptoms, dates, contact number and concern.
Medical records	Access GP health records online where enabled.	NHS App login and phone.
Proxy access	Manage a relative’s NHS App on their behalf.	Consent/relationship details and both patient/carer information.
No smart device	DOnate IT referral may help eligible people access a device.	Ask Health Connections; self-referral phone listed as 01373 468368.

Privacy tip: bring your own device if possible. The digital team may need access to your text messages or email during setup, so avoid sending someone else unless they have your permission.

Repeat prescriptions and medication queries: order early, avoid phone requests

The official medication page says the NHS App is the quickest and easiest way to request repeat medication.

Official medications page Order with NHS App Emergency prescription help Find a pharmacy

App

NHS App

Order repeat medication through NHS App or NHS website and send it to a nominated pharmacy.

Form

Online medication form

Use the Medication Request and Queries form. You do not need an account to use it.

Desk

In person

Return the right-hand half of a previous prescription or handwritten request to the box next to the Information Desk.

Post

By post

Allow at least 14 days if requesting by post. Address it to Medicines Team, Frome Medical Practice, Enos Way, Frome BA11 2FH.

Prescription issue	Official rule	Action
When to order	Order at least 1 week before you run out.	Do not wait for your last few tablets, inhalers or patches.
Processing time	Allow 3 working days for the practice to process your request.	Add weekends, bank holidays and pharmacy stock time.
Phone repeat request	The practice does not accept repeat medication requests over the phone.	Use NHS App, online form, in-person box or post.
Medication query	Quickest route is the Medication Request and Queries form.	If unable to use the form, call the Medicines Team on 01373 301301 Monday to Friday, 10am to midday.
After request sent to pharmacy	Contact the pharmacy directly for help.	Check nominated pharmacy before chasing the surgery.
Unused medicines	Return old medicines to your nominated pharmacy.	Do not bin or flush medicines.

Medication safety tip: if you are travelling, moving GP, or registering as a new patient, arrange medicine before the change. Temporary patients cannot usually get repeat medicines from Frome Medical Practice.

Test results: 5 working days, abnormal-result contact and what to bring

Frome Medical Practice says test results are usually available 5 working days after the test and asks patients not to phone routinely. The practice contacts you if results are abnormal and follow-up or treatment is needed.

Official test results page View results in NHS App Request results online

Test type	Official detail	Patient action
General results	Usually available 5 working days after the test.	Use NHS App or request results online. Do not phone routinely.
Blood tests	Fasting and non-fasting blood tests are offered Monday to Friday; tests take about 6 minutes.	Book only if requested by doctor, nurse or specialist. Bring any paper form if given one.
ECG	Available daily when a clinician has decided one is needed; takes about 15 minutes.	Book via appointments route; abnormal results prompt follow-up contact.
Urine tests	Practice does not test urine unless requested by a doctor or nurse.	Collect bottles from the Information Desk only if requested.
Pregnancy tests	Laboratory does not do routine pregnancy testing.	Use a pharmacy pregnancy test if routine confirmation is needed.
Hospital-ordered tests	Hospital/clinic usually explains tests they requested.	Contact the hospital/clinic first if they arranged the test.

Register with Frome Medical Practice: new, out-of-area and temporary patients

The practice says it is currently accepting new NHS patients in Frome and the surrounding area. Online registration is available.

Official new patient registration NHS online registration form NHS registration guidance

Prepare key details.
Have your current address, contact details, previous GP details and NHS number if known.

Use online registration where possible.
The practice describes registration as quick and straightforward through the NHS registration form.

Use paper if online is difficult.
Download a paper form or collect one from the Information Desk, then return it to the practice.

Ask Digital Support if stuck.
The digital support team can help with registration and online services.

Understand out-of-area limits.
Out-of-area patients may be accepted, but home visits and some community services may not be available.

Registration type	What the practice says	Important warning
New NHS patient	Currently accepting new NHS patients in Frome and surrounding area.	Use online or paper route.
Out-of-area patient	A doctor reviews the application based on location and health needs.	Home visits may not be available; community services may be referred to your local team.
Temporary patient	Possible if staying nearby and ill while away from home, up to 3 months.	Practice does not have to accept temporary registration but must offer immediately necessary or urgent treatment.
Temporary patient medicine	Practice says not to register temporarily just to get medicines.	Contact your own GP to send prescription to a pharmacy, or use pharmacy/NHS 111 emergency supply route.
Named GP	All patients are assigned a named GP; patients can express a preference.	Urgent appointments may be with a different doctor.

Registration insider tip: if you take repeat medication, do not switch practices when you are nearly out. Ask your current GP for enough medicine first, then register.

Fit notes: 7-day rule, 5-working-day issue and NHS App download

Official fit note page GOV.UK self-certification form

Situation	Rule	Action
Off work 7 days or less	You do not need a GP fit note.	Employer may ask for self-certification form SC2.
Counting days	Days in a row include weekends and bank holidays.	Use full calendar dates.
More than 7 days	You need a fit note for your employer.	Use official fit note request route.
Issue time	The practice says it will issue fit notes within 5 working days.	Do not leave employer deadline to the last day.
Backdating	The practice says fit notes can be backdated if needed.	Give exact start date and reason.
Receiving it	You receive a text link; printed copy can be requested at reception; NHS App shows it in GP records under documents/consultations and events.	Check your mobile number is correct.

Services at Frome Medical Practice: high-value routes many patients miss

Frome Medical Practice offers more than basic GP appointments. This table highlights official services that answer common patient needs.

Official services page Digital Health Support Health Connections Frome

Need	Official detail	Action
Annual health checks	For people at higher risk of poor physical or mental health; usually last around 45 minutes.	Ask if you have learning disability, severe mental health condition or dementia.
Blood pressure	Self-check BP station by the Information Desk; BP machines may be borrowed.	Check during opening hours or submit readings online.
Asthma	Patients using inhalers are invited for long-term condition review; action plans available.	Request action plan and recycle inhalers through pharmacy route.
Cervical screening	Offered to women and people with a cervix aged 25 to 64; invitation letter explains booking.	Use NHS App to book at practice if appropriate. Do not wait if concerning bleeding/discharge symptoms appear.
ECG	Daily ECGs when clinician says needed; about 15 minutes.	Book through appointment route once asked.
Community Care Team	Supports people at home and in the community, including after hospital discharge and complex needs.	Request if housebound, post-discharge or needing community support.
Health Connections Frome	Free support to connect with local services, activities, financial advice, health goals and lifestyle programmes.	Use when health problem is linked to isolation, money worries, confidence, lifestyle or local support.
Habits for Health	6-week lifestyle support programme for healthier habits, long-term conditions and mental health concerns.	Self-refer where suitable.
Live Well With Pain	Face-to-face group for persistent pain self-management.	Use alongside clinical care if pain dominates daily life.
Musculoskeletal / orthopaedic service	Supports low back pain, arthritis, shoulder/knee/hip pain, tennis elbow, sciatica, hand/foot pain and plantar fasciitis; may offer exercises, medication and injections where appropriate.	Use this route for joint/muscle problems before asking only for GP referral.
Women’s Health Hub	Joined-up care for women registered at the practice.	Use for menopause and women’s health support.
Winter vaccinations	Flu, COVID-19 and RSV vaccinations offered to eligible patients every winter by invite.	Respond to text/call invitation and check eligibility.

Young people, contraception, chlamydia testing and carers support

Young Person’s Clinic info Contraception and chlamydia services Carers support

13–19

Young Person’s Clinic

Patients aged 13 to 19 can use the drop-in clinic for sexual health, contraception, anxiety, stress and mental health advice. It is listed as every Wednesday afternoon, 3pm to 5pm, in Area 7, without booking.

Conf

Confidentiality

The practice says it provides a confidential service and will not share information without consent unless you or someone else could be in danger.

Pill

Contraceptive pill

Annual pill checks can be completed through the practice form. The practice also notes that the contraceptive pill can now be obtained directly from a pharmacy without GP appointment or prescription.

Care

Unpaid carers

The practice has a Carers Champion and lets carers join the carers list when registering, by online form or by speaking to staff. You may be a carer even if you do not use that label.

Do not wait for screening: if you have bleeding between periods, bleeding during/after sex, bleeding after menopause or unusual vaginal discharge, contact the practice instead of waiting for your next cervical screening appointment.

Private referrals, shared care and non-NHS fees

Frome Medical Practice provides NHS care, but some letters, reports, examinations and private-provider requests are non-NHS work and may be charged.

Official private fees page

Private-care responsibility: the practice says the private provider remains responsible for private treatment episodes. The practice does not coordinate, chase or manage private appointments or investigations.

Non-NHS item	Listed fee	Patient tip
To Whom It May Concern letter	£35	Give exact wording and destination.
Referral letter without NHS consultation	£35	NHS-consultation referral letters are free when clinically appropriate.
Sickness / accident / holiday / insurance forms	£30	Bring all pages and claim details.
Holiday cancellation certificate	£35	Check insurer wording before requesting.
GPR for insurance company	£104	May require consent and records review.
Adoption/fostering medical and exam	£180	30-minute GP medical appointment if not local-authority funded.
HGV / public and light goods / taxi medical	£125	Bring paperwork to 30-minute GP medical appointment.
Firearms licensing medical report	£65 to £120	Price depends on complexity.
Private fit note	£30	Different from NHS fit note rules.
Private blood test administration	£25	Includes getting test ready and explaining results.
Non-NHS patient appointment	£50 per 15 minutes	Check eligibility and availability first.
Private reports	£85 to £150	For insurance/legal paperwork, based on complexity.

Complaints and feedback: what to expect

Official complaints page Parliamentary and Health Service Ombudsman NHS England complaints

Complaint step	Official detail	Action
Suggestion or feedback	Can be made verbally to staff or in writing to the Practice Manager.	Use contact form, phone, visit or written letter.
Written complaint acknowledgement	Practice says written complaints are acknowledged within 48 hours.	Include patient details, dates, staff/service involved and outcome requested.
Investigation	Practice aims to complete enquiries within 14 days, maximum four weeks.	Keep copies of forms, messages and appointment dates.
Confidentiality	Patient consent is needed if complaint is not made by the patient.	Add signed permission if complaining for someone else.
If still dissatisfied	Practice points to Parliamentary and Health Service Ombudsman, NHS England and NHS Somerset/PALS routes.	Escalate with written timeline and copies.

Parking, disabled access, walking and local arrival tips

Frome Medical Practice lists disabled parking, disabled toilet, induction loop, step-free access, wheelchair access and baby-changing facility.

Official contact, parking and access

On-site parking

Car parking is available on site. The practice asks patients to walk or use public transport if possible. The car park is only for patients and users of Frome Medical Centre and Frome Community Hospital.

♿

Accessible facilities

Disabled parking, disabled toilet, step-free access and wheelchair access are listed. Call ahead if you need help entering or moving around.

Loop

Hearing and baby facilities

Induction loop and baby-changing facility are listed. Tell reception if you need communication help, written instructions or extra time.

Bus

Local travel tip

The registration page says the practice is located on local bus routes and within walking distance for many people living in Frome. Leave extra time because the site also serves hospital and UTC users.

CQC rating and practice snapshot

CQC currently lists Frome Medical Practice as Overall: Good. The latest inspection summary was published 16 June 2022 after an announced inspection on 28 April 2022.

Official CQC inspection summary Practice awards and registration page

CQC / practice detail	What it means for patients
Overall rating	Good.
Category ratings	Safe Good, Effective Good, Caring Good, Responsive Good and Well-led Good.
Registered address	Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH.
Patient population noted by CQC	CQC report says the practice provided care to about 30,000 patients living in and around Frome at the time of inspection.
Multidisciplinary team	CQC noted GPs, nurse practitioners, practice nurses, healthcare assistants, pharmacy team, physiotherapist, care coordination hub, care navigators and health connectors.
Current practice recognition	The registration page lists recent awards/shortlistings including 2026 General Practice Team of the Year finalist and 2025 Sustainability in Practice winner.

Map, directions and before-you-go checklist

Address: Frome Medical Practice, Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH. Use the map for travel planning only; confirm appointment type and live opening/closure details before leaving.

Before leaving home

Check whether your appointment is GP practice, nurse/HCA, UTC, hospital department or digital support. Bring medicine list, phone, forms, hospital letters, sample pot if requested, glasses/hearing aids and payment method for private work.

If someone else is helping

Send the full address: Frome Medical Practice, Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH. Phone: 01373 301301.

Parking caution

The car park is for Frome Medical Centre and Frome Community Hospital users. Do not use it for town-centre parking; allow time if hospital/UTC activity is busy.

Reception route

If online access is difficult, reception can help you complete the same online request form. Do not expect a different queue just because you attend in person.

What to do when Frome Medical Practice is closed

NHS 111 online Find a pharmacy NHS urgent care guide

Problem	Use this	Examples
Life-threatening emergency	999	Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, overdose, not responding.
Urgent same-day, not life-threatening	Frome UTC / NHS 111 depending on situation	Urgent medical issue needing same-day attention.
Need help now, not emergency	NHS 111 online or call 111	Unsure what service is needed, urgent advice, out-of-hours help.
Medication emergency	Pharmacy or NHS 111 emergency prescription route	Running out before practice/pharmacy processing.
Routine admin	Online form or wait for opening hours	Fit notes, non-urgent results, private letters, records, feedback.

Official action links used

Use these official links after reading the practical steps above. They are placed here as action destinations, not as a substitute for the answers on this page.

Official practice website · Contact, hours, parking and out-of-hours · Appointments · Appointment request FAQ · Appointment request form · Medications and repeat prescriptions · Test results · New patient registration · Fit notes · Services · Digital Health Support · Non-NHS private fees · Complaints · NHS profile · CQC profile · NHS 111 online

Frome Medical Practice FAQs

What is Frome Medical Practice phone number?

The main phone number is 01373 301301. Main phone lines are open from 8am to 6:30pm, Monday to Friday. Use 999 for life-threatening emergencies and NHS 111 for urgent non-emergency help.

Where is Frome Medical Practice?

Frome Medical Practice is at Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH.

What are Frome Medical Practice core opening hours?

Core practice hours are Monday to Friday, 8am to 6:30pm. Extended access appointments are listed as Monday to Friday 6pm to 8:30pm and Saturday 8:30am to 12:30pm by prior appointment.

How do I request an appointment?

Use the official appointment request form for urgent, routine and follow-up appointments. If you cannot use online options, phone 01373 301301 and the Care Navigators can help complete the form with you.

When is the appointment request form open?

The appointment FAQ says the form is open Monday to Friday from 7am until 5:30pm. Urgent medical problem requests may temporarily be unavailable during high demand.

How quickly will I hear back after submitting an appointment request?

The practice aims to review forms on the same day but may contact you within up to 4 working days. Urgent medical needs receive priority.

Can I book nurse appointments directly?

Some nurse or healthcare assistant appointments can be booked directly through the NHS App, including B12 injection, blood test, Blood Pressure Plus, cervical smear, ECG, INR and NHS Health Check where available.

Can I order repeat medication by phone?

No. The practice says it does not accept repeat medication requests over the phone. Use NHS App, the online medication form, the in-person prescription box or post.

How long do repeat prescriptions take?

The practice asks patients to allow 3 working days for repeat medication processing and to order at least 1 week before running out.

When can I phone the Medicines Team?

The quickest route is the Medication Request and Queries form. If unable to use it, call 01373 301301 Monday to Friday between 10am and midday.

How do I get test results?

Use NHS App or the online request route. Test results are usually available 5 working days after the test. The practice asks patients not to phone routinely and says it will contact you if results are abnormal and follow-up or treatment is needed.

Does Frome Medical Practice offer blood tests?

Yes. The practice says fasting and non-fasting blood tests are offered Monday to Friday and take about 6 minutes. Blood tests are usually requested electronically by a doctor, nurse or specialist.

Is Frome Medical Practice accepting new patients?

The practice says it is currently accepting new NHS patients in Frome and the surrounding area. Online registration is available, with paper forms available if online registration is not possible.

Can out-of-area patients register?

The practice says out-of-area patients can apply. A doctor reviews the application based on location and health needs. Out-of-area patients may not be able to receive home visits and may be referred to local community teams where they live.

Do temporary patients get repeat medicines?

The practice says not to register temporarily just to get medicines and says it cannot give repeat prescriptions to temporary patients. Contact your registered practice, pharmacy or NHS 111 emergency supply route.

How do I request a fit note?

Use the official fit-note request route if you have been off work for more than 7 days in a row. The practice says it will issue fit notes within 5 working days and can backdate fit notes if needed.

Is parking available?

Yes. The practice says car parking is available on site, but asks people to walk or take public transport if possible. The car park is only for patients and users of Frome Medical Centre and Frome Community Hospital.

What access facilities are available?

The practice lists disabled parking, disabled toilet, induction loop, step-free access, wheelchair access and baby-changing facility.

What is the CQC rating for Frome Medical Practice?

CQC currently lists Frome Medical Practice as Overall Good. The latest inspection summary was published 16 June 2022.

What should I do when Frome Medical Practice is closed?

Use NHS 111 online or call 111 for urgent help that is not life-threatening. Call 999 for emergencies. Frome UTC at Frome Community Hospital is listed as open 7 days a week from 8am to 9pm, with last patient admitted at 8:30pm, though it may close early at times.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not Frome Medical Practice. This guide is for general patient information only. Opening hours, form availability, appointment routes, registration status, services, parking, access details, prescription rules, fees, CQC details and urgent-care routes can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.

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