Emergency first: This is an independent patient guide, not the NHS and not Cedar Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, serious injury, or someone not responding. If it is urgent but not life-threatening and the surgery is closed, use NHS 111 online or call 111.
Scunthorpe NHS GP action guide
Cedar Medical Practice: appointments, Ashby Road hours, Ironstone branch, prescriptions and results
Cedar Medical Practice is an NHS GP surgery in Scunthorpe with a main Ashby Road site and a branch surgery at The Ironstone Centre. Use this page to pick the correct phone number, book GP help, order medicine, check test-result timing, understand registration status and avoid travelling to the wrong site.
Need GP help?
Ashby or Ironstone?Use the correct site and phone route before travelling.
✓Right route chosen
Main Ashby Road surgery
Use this first for: GP appointments, home visits before 10am where possible, urgent same-day advice, prescriptions, test results, registration questions, access needs and general practice help.
Branch surgery
Use for Ironstone Centre branch queries during surgery hours only.
The Ironstone Centre
West Street
Scunthorpe
North Lincolnshire
DN15 6HX
Main site
275 Ashby Road, DN16 2AB
Branch
Ironstone Centre, DN15 6HX
Repeat Rx
48 hours minimum
CQC
Overall Good
Fast answer: Cedar Medical Practice main surgery is at 275 Ashby Road, Scunthorpe, DN16 2AB, phone 01724 843375. Branch Surgery is at The Ironstone Centre, West Street, Scunthorpe, DN15 6HX, phone 01724 292011 during surgery hours. Main surgery opening is listed as Monday to Friday 8am–6:30pm; branch opening is listed as Monday to Friday 8am–12pm. Repeat prescriptions need at least 48 hours and are not accepted by telephone.
Need this? Do this first
Use this table before scrolling. It answers the common patient tasks directly.
| Need | Best first action | Clickable route |
|---|---|---|
| Same-day GP help | Call Ashby Road and explain the symptom clearly. Reception can place you with the most appropriate clinician. | Call 01724 843375 |
| Book routine GP appointment | Use SystmOnline if registered, or phone Ashby Road / Ironstone branch. | Open SystmOnline |
| Ironstone branch query | Phone branch during surgery hours only. | Call 01724 292011 |
| Repeat prescription | Email, SystmOnline, NHS App, or tick the tear-off slip and drop it at the practice. Allow 48 hours. | Prescription steps |
| Test result | Call between 10:00–11:45 or 14:00–16:00. Results go directly to the patient. | Call for results |
| Home visit | Phone Ashby Road before 10am if possible and give clear details. | Request home visit |
| Register as new patient | Check NHS status and official monthly limit first. The list may not be closed, but monthly limits can be exceeded. | Registration status |
| Surgery closed | Use NHS 111 for urgent non-emergency help; call 999 for life-threatening symptoms. | Use NHS 111 |
Decision hub: GP, branch, pharmacy, SystmOnline, NHS 111 or 999?
Choose the correct route so the patient is not sent around different services.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, seizure not stopping, severe allergic reaction, overdose, acute confusion or not responding.
Need GP help today
Call the main surgery on 01724 843375. Give one clear symptom, when it started, whether it is worse and what help you need.
Routine appointment
Use SystmOnline if registered, or phone/call in at either surgery. Online doctor appointments can be viewed and booked up to two weeks ahead.
Repeat medicine
Use email, SystmOnline, NHS App or tear-off slip. Do not phone for repeat prescriptions. Allow at least 48 hours.
Minor medicine question
Ask your local pharmacist first for side effects, how to take medicine, over-the-counter help and pharmacy collection questions.
Closed or urgent unsure
Use NHS 111 online or call 111. Between 12:00–13:30 and 18:00–18:30, the practice phone message gives emergency GP instructions.
Ashby Road or Ironstone Centre: use the right site
Cedar Medical Practice says patients may attend either the main Ashby Road surgery or the Ironstone Centre branch for medical care, but phone numbers and hours differ.
| Site | Address | Phone | Best use |
|---|---|---|---|
| Main surgery | 275 Ashby Road, Scunthorpe, North Lincolnshire, DN16 2AB | 01724 843375 | Main phone route, GP appointments, prescriptions, home visits, results, registration and general help. |
| Branch Surgery | The Ironstone Centre, West Street, Scunthorpe, North Lincolnshire, DN15 6HX | 01724 292011 during surgery hours only | Branch appointments and branch-specific help. Confirm opening before travelling. |
Wrong-site warning: do not send a driver, carer or taxi only “Cedar Medical Practice.” Send Ashby Road DN16 2AB or Ironstone Centre DN15 6HX depending on the appointment.
Opening hours and when phone access changes
| Service / time | Listed hours | What it means for patients |
|---|---|---|
| Ashby Road main surgery | Monday–Friday 8am–6:30pm; Saturday/Sunday closed | Use this as the main surgery route for calls and appointments. |
| Ironstone branch | Monday–Friday 8am–12pm; Saturday/Sunday closed | Branch phone and attendance window is shorter. |
| Restricted emergency-only phone periods | 12:00–13:30 and 18:00–18:30 at Ashby Road | Automated message gives emergency GP contact route only. |
| Saturday extended hours | Opening page says 10:00–13:30; appointments page also refers to Saturday access and consultation-only use | Strictly by appointment; not for prescription collection or casual walk-in. |
| Evening/weekend access | Registered patients may book with GPs/nurses at NHS settings across North Lincolnshire | Ask reception which location is being used before travelling. |
| Consultation times: Ashby Road | Mon–Fri morning 08:30–11:00 and afternoon 15:00–17:00 | Consulting times are not the same as reception opening hours. |
Practical timing tip: call early for appointment help, avoid lunch/emergency-only periods for routine tasks, and do prescription/admin work before Friday afternoon.
Appointments: simple step-by-step
1
Check urgency first.
Use 999 for emergency symptoms. Use NHS 111 if urgent and the surgery is closed or you are unsure.
Use 999 for emergency symptoms. Use NHS 111 if urgent and the surgery is closed or you are unsure.
2
Choose the site.
Ashby Road: 01724 843375. Ironstone Centre branch: 01724 292011 during surgery hours.
Ashby Road: 01724 843375. Ironstone Centre branch: 01724 292011 during surgery hours.
3
Use SystmOnline if registered.
Available doctor appointments can be viewed and booked online up to two weeks in advance. Only one appointment can be booked at a time.
Available doctor appointments can be viewed and booked online up to two weeks in advance. Only one appointment can be booked at a time.
4
Give reception useful details.
The practice says it is not always necessary to see a doctor; receptionist information helps place you with the right clinician.
The practice says it is not always necessary to see a doctor; receptionist information helps place you with the right clinician.
5
Cancel if you cannot attend.
You can cancel online up to two hours before the appointment, or tell reception as early as possible.
You can cancel online up to two hours before the appointment, or tell reception as early as possible.
6
Ask about extended access if weekday daytime is difficult.
Evening/weekend appointments may be available across North Lincolnshire NHS settings.
Evening/weekend appointments may be available across North Lincolnshire NHS settings.
Appointment request script
Hello, my name is [name]. Date of birth: [date]. I am registered at Cedar Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [self-care/medicine]. Is this best for GP, nurse, pharmacist, telephone advice, NHS 111 or 999?
Repeat prescriptions: routes, 48-hour rule and what not to do
| Prescription task | Do this | Action link |
|---|---|---|
| Order repeat medicine online | Use SystmOnline after registering at the surgery with photographic ID. | Open SystmOnline |
| Use NHS App | Order repeat medicines and choose a nominated pharmacy where available. | Open NHS App |
| Email request | Email the prescription team with medication name, dose, date of birth and preferred pharmacy. | Email Rx team |
| Paper request | Tick the medicines needed on the white tear-off prescription slip and drop it in to the practice. | Find surgery |
| Processing time | Practice requires at least 48 hours’ notice. | Check hours |
| Do not phone | Repeat prescription requests are not accepted by telephone. | Read FAQ |
| Pharmacy collection | Ask reception to sign up for Electronic Prescription Service so prescriptions can go to your chosen chemist. | Ask reception |
Medicine safety tip: order before you reach the last few tablets. The 48-hour rule does not include delays from weekends, bank holidays, medication reviews or pharmacy stock problems.
Test results: when to phone and who can receive them
| Question | Clear answer | Best action |
|---|---|---|
| When should I call? | Phone between 10:00–11:45 or 14:00–16:00. | Call 01724 843375 |
| How long do results take? | Most investigation results should be back within one week of the test. | Ask after the expected window. |
| Can a family member ask? | Results can only be given directly to the patient. | Arrange consent with the practice if help is needed. |
| Hospital test? | If hospital/clinic ordered the test, that service is usually responsible for explanation. | Contact the hospital team first. |
| Blood test purpose? | Blood tests may check general health, infection, liver, kidney and other functions. | Ask what the test is for when it is taken. |
| X-ray result? | X-rays are used for bones and some soft tissue conditions. | Ask who will review the report. |
Simple rule: before leaving a blood test, x-ray or hospital clinic, ask: “Who ordered this test, when should I expect the result, and who will explain it?”
Registering with Cedar Medical Practice: current status warning
NHS and the official practice page do not say the same thing in simple wording, so patients should check both before applying.
| Registration point | What it means | Patient action |
|---|---|---|
| NHS profile | NHS.uk currently says the GP surgery is not currently accepting new patients. | Check NHS profile before trying to register. |
| Official practice page | Practice says the patient list is not closed, but it registers a limited number per month and may exceed that limit. | If the monthly limit is reached, try another GP or check again at the start of next month. |
| Fastest route | Practice says registering online is quickest and easiest if available. | Use official online route only when practice confirms registration is open. |
| Paper route | Download/print the form or collect one from reception. | Use if online registration is not suitable. |
| NHS number | Helpful but not mandatory. | Ask your current practice or use NHS services to find it. |
| New patient check | Practice says new patients get a healthcare assistant check and should bring a urine sample. | Book/attend the check after registration is accepted. |
| Children over five | Practice says children over five should be brought in to see the nurse. | Ask reception what to bring. |
| Language support | Patients with very limited English are asked to be accompanied by someone who can interpret. | Ask practice if formal interpretation support is needed. |
Repeat medicine warning: if changing GP, keep enough medication and a copy/photo of your repeat medicine list before the move. Registration and records transfer can cause delays.
Online services: SystmOnline, NHS App and what each is for
Book available doctor appointments
Cancel appointments
Order repeat prescriptions
View online test results
Use NHS App where enabled
Register with photo ID at surgery
| Tool | Use it for | Setup tip |
|---|---|---|
| SystmOnline | Doctor appointments, repeat prescriptions and some online results. | Call into surgery with photographic ID to get username/password. |
| NHS App | Repeat prescriptions and wider NHS services where your record supports it. | Identity checks may be required. |
| Practice online forms | Some requests such as appointment cancellation, telephone consultation and test-result request. | Do not use forms for emergencies. |
Patient record, carers and Summary Care Record
| Record task | What the practice explains | Why it matters |
|---|---|---|
| Sharing your medical record | Sharing should be consented to and controlled by patients. | Helps district nursing and other teams access information only where needed. |
| Tell the practice if you are a carer | The patient record page includes carer information prompts. | Carers may need support and correct consent routes. |
| Summary Care Record | Initially contains medications and allergies to help emergency doctors and nurses when surgery is closed. | Can reduce mistakes in out-of-hours care. |
| Consent question | NHS staff should ask consent before accessing the record unless the patient is medically unable. | Ask reception if you want to understand opt-in/opt-out choices. |
Parking, disabled access and local arrival tips
The official homepage says the Ashby Road building has ample parking at the rear and easy access for disabled patients.
P
Ashby Road parking
Use the rear parking area where available. Allow extra time during busy clinic periods and school/work traffic times.
Access
Disabled access
The official homepage says there is easy access for disabled patients. Call ahead if access is essential for your visit.
Branch
Ironstone Centre visit
Confirm the branch appointment and opening window before travelling. Branch hours are shorter than Ashby Road.
Taxi
Driver/carer note
Send the exact address: “275 Ashby Road DN16 2AB” or “Ironstone Centre, West Street DN15 6HX.”
Training practice: what it means for appointments
Cedar Medical Practice says it is a training practice for qualified doctors who wish to become GPs. GP registrars may work at the practice for six or twelve months, supervised by GP trainers.
| Training practice detail | What it means | Patient choice |
|---|---|---|
| GP registrars | Qualified doctors training in general practice may see patients. | You can ask who your appointment is with. |
| Video consultation training | The practice says registrars may ask permission to video a consultation for training. | You can agree or refuse; ask any questions first. |
| Medical students | Student doctors may attend for training requirements. | You can ask if a student will be present. |
| GP trainers | Dr Tandon, Dr Gandhi and Dr Kamath are listed as GP trainers. | Registrars are supervised. |
CQC rating: Overall Good
| CQC item | Official detail | How readers should use it |
|---|---|---|
| Overall rating | Good. | Useful quality-history signal, not live appointment availability. |
| Five key questions | Safe Good, Effective Good, Caring Good, Responsive Good, Well-led Good. | All displayed key areas are rated Good. |
| Latest inspection | 21 October 2015; report published 4 February 2016. | Do not describe it as a new 2026 inspection. |
| Latest review note | CQC reviewed information on 6 July 2023 and did not find evidence to reassess the rating at that stage. | Always check live CQC page for any update. |
| Registered managers listed | Dr Martin Dwyer, Dr Hardik Gandhi and Dr Pavan Tandon. | Regulatory profile information, not appointment choice. |
Map, directions and Scunthorpe visit checklist
Use this map for the main Ashby Road surgery. Confirm your appointment site before leaving because the branch is at The Ironstone Centre.
Ashby Road checklist
Bring appointment details, medication list, hospital letters, samples/forms if asked, glasses/hearing aids, and photo ID if setting up online services.
Ironstone branch checklist
Check the appointment is actually at Ironstone Centre and that the branch is open. Branch phone is 01724 292011.
Prescription visit
Bring the white tear-off slip if using paper request. Do not expect telephone repeat ordering.
Home visit request
Phone before 10am if possible and explain why the patient cannot attend the surgery.
When Cedar Medical Practice is closed
Use the safe NHS route outside normal surgery access.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Too unwell to wait, unsure what care is needed, urgent advice when closed. |
| Medicine issue | Pharmacy or NHS 111 if urgent | Emergency supply, side-effect advice, pharmacy collection problem. |
| Routine repeat prescription | SystmOnline, NHS App, email or paper slip | Normal repeat medication that can wait for processing. |
| Routine admin | Practice website/phone during opening hours | Forms, results, appointment cancellation, non-urgent records and letters. |
Official action links used
Use these after reading the relevant task steps above.
Official Cedar Medical Practice website · Contact page · Opening hours · Appointments · SystmOnline · Prescriptions · Test results · New patients · Online services · Patient record · NHS profile · CQC profile
Cedar Medical Practice FAQs
What is the phone number for Cedar Medical Practice?
The main Ashby Road surgery phone number is 01724 843375. The Ironstone Centre branch phone number is 01724 292011 during surgery hours only.
Where is Cedar Medical Practice?
The main surgery is at 275 Ashby Road, Scunthorpe, North Lincolnshire, DN16 2AB. The branch surgery is at The Ironstone Centre, West Street, Scunthorpe, North Lincolnshire, DN15 6HX.
What are Cedar Medical Practice opening hours?
The official opening page lists the main Ashby Road surgery as open Monday to Friday from 8am to 6:30pm and closed Saturday/Sunday. The branch surgery is listed as open Monday to Friday from 8am to 12pm and closed Saturday/Sunday.
How do I book an appointment?
You can phone Ashby Road on 01724 843375, phone the Ironstone Centre branch on 01724 292011 during surgery hours, call in at either surgery, or use SystmOnline if registered. Online doctor appointments can be viewed and booked up to two weeks in advance.
Can I book more than one appointment online?
The official appointments page says you can only book one appointment at a time online.
How do I cancel an appointment?
Tell the practice as soon as possible. The official appointments page says appointments can also be cancelled online up to two hours before the scheduled appointment time. Some cancellation forms are only for appointments arranged more than 24 hours in advance, excluding weekends and public holidays.
Does Cedar Medical Practice offer Saturday appointments?
The practice lists Saturday extended access for patients who cannot attend during the week, strictly by appointment and for consultations only. Evening and weekend appointments may also take place at NHS settings across North Lincolnshire.
How do I order repeat prescriptions?
Use the prescription email, SystmOnline, NHS App, or tick the white tear-off prescription slip and drop it at the practice. The official page says repeat prescription requests are not accepted by telephone.
What is Cedar Medical Practice prescription email?
The official prescription page lists hnyicb-nl.prescriptionscedarmedical@nhs.net for prescription requests.
How long do repeat prescriptions take?
The official prescription page says the practice requires a minimum of 48 hours’ notice to process prescription requests.
When should I phone for test results?
The official test-results page says to telephone between 10:00 and 11:45 or between 14:00 and 16:00. Most investigation results should be back within one week.
Can results be given to a family member?
The official test-results page says results can only be given directly to the patient. Ask the practice about consent if a carer or family member needs to help.
Is Cedar Medical Practice accepting new patients?
NHS.uk currently says the GP surgery is not currently accepting new patients. The official practice page says the patient list is not closed but monthly registration limits may be exceeded. Check both the NHS profile and official new-patient page before applying.
What happens after registration is accepted?
The official page says new patients are given an appointment with a healthcare assistant for a brief routine health check and should bring a urine sample. Children over five should also be brought in to see the nurse.
Does Cedar Medical Practice have parking and disabled access?
The official homepage says there are ample car parking facilities at the rear of the Ashby Road building and easy access for disabled patients.
What is the CQC rating for Cedar Medical Practice?
CQC lists Cedar Medical Practice as Overall Good, with Good ratings for Safe, Effective, Caring, Responsive and Well-led.
What should I do when the surgery is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies. For routine appointments, results, prescriptions and admin, use the normal practice route when open.
Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not Cedar Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, appointment routes, SystmOnline access, prescription rules, registration status, parking, access, CQC information and services can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.
Cedar Medical Practice
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