City View Medical Practice | NHS GP Surgery View

Emergency first: This is an independent patient guide, not the NHS and not City View Medical Practice. Call 999 for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, serious injury, seizure not stopping, severe allergic reaction, overdose, acute confusion or someone not responding. If urgent but not life-threatening and the GP is closed, use NHS 111 online or call 111.

Leeds two-site NHS GP guide

City View Medical Practice: Beeston, Holbeck, AccuRx, NHS App and prescriptions

City View Medical Practice is an NHS GP surgery in Leeds with two sites: Beeston Hill Community Health Centre and Shafton Lane Surgery. This guide gives the action first: which site, which phone route, which online form, what to write, when to call, and what to do if you need urgent help.

Start with your need Open AccuRx Map both sites

Need help?

2 Leeds sitesBeeston Hill and Shafton Lane. Check the exact site before travelling.

✓Right route first

Main phone

0113 467 7515

Call for: help if you cannot use AccuRx or NHS App, urgent same-day concerns, nurse/HCA booking, home visit before 10:30am, interpreter support, access needs, cancellation, registration help or prescription problems.

Tap to call Use phone script

Main site and branch

City View Medical Practice
Beeston Hill Community Health Centre
123 Cemetery Road, Beeston
Leeds LS11 8LH
Satnav: LS11 8BS

Shafton Lane Surgery
20A Shafton Lane, Holbeck
Leeds LS11 9RE

Phone

0113 467 7515

Main site

123 Cemetery Road

Branch site

20A Shafton Lane

CQC

Overall Good

Fast answer: City View Medical Practice is at Beeston Hill Community Health Centre, 123 Cemetery Road, Beeston, Leeds LS11 8LH, with a branch at Shafton Lane Surgery, 20A Shafton Lane, Holbeck, Leeds LS11 9RE. Phone 0113 467 7515. Opening is listed as Monday–Friday 8:00am–6:30pm. Use NHS App for appointments and prescriptions where available, AccuRx for online contact, and 111/999 when the GP route is not safe.

Need this? Do this first

Use this table before reading the rest of the page. Each row has the exact next action and a clickable route.

I need…	Best first action	Click / call
Life-threatening help	Do not use GP forms. Call emergency services.	Call 999
Urgent but not life-threatening help	Use GP route during opening hours; use NHS 111 when closed or unsure.	NHS 111 online
GP appointment	Use NHS App or AccuRx; call if online is difficult.	Open AccuRx
Smear test / NHS Health Check	The appointment page says these can be booked/cancelled online via NHS App.	Open NHS App
Repeat prescription	Use NHS App, AccuRx medication request, SystmOnline, post, or red box at reception.	Prescription steps
Test result	Check NHS App first. If calling, call after 11am; leaflet also says results line Mon–Fri 10am–4pm.	Call results route
Fit note	Use AccuRx questionnaire if off more than 7 days; practice responds within 48 hours.	Fit note guidance
New registration	Check LS11 / parts of LS1 and LS12, then register online or at reception.	Register online
Wrong site worry	Check your appointment text: City View main site or Shafton Lane branch.	Map both sites

Which City View site should I attend?

City View Medical Practice has two Leeds sites. The safest rule: check the appointment message before travelling.

Main site: Beeston Hill

Address: Beeston Hill Community Health Centre, 123 Cemetery Road, Beeston, Leeds LS11 8LH. The practice says to use LS11 8BS for satnav.

Directions to Beeston Hill

Branch: Shafton Lane

Address: Shafton Lane Surgery, 20A Shafton Lane, Holbeck, Leeds LS11 9RE. Same phone number is listed for both sites.

Directions to Shafton Lane

Local tip: City View’s main NHS profile shows 123 Cemetery Road, while the practice website also shows Shafton Lane Surgery. Send the exact postcode to taxis, carers or family members.

Appointments: simple micro-steps

The practice says GP appointments, smear tests and NHS Health Checks can be booked or cancelled online via NHS App, and appointment requests can also be sent through AccuRx. Information you submit through AccuRx is checked by a clinician within 48 hours.

Official appointments page NHS App AccuRx Call reception

Decide if it is urgent.
Use 999 for emergency symptoms. Use NHS 111 when closed or urgent but not life-threatening.

Use NHS App for bookable items.
Try NHS App for GP appointments, smear tests and NHS Health Checks where the practice enables booking.

Use AccuRx for online GP contact.
Explain symptoms, start date, what changed, medicines tried and best callback number.

Keep your phone nearby.
The practice says they may need to contact you for more information or to offer an appointment.

Cancel quickly if not needed.
Cancel via NHS App or call 0113 467 7515 so another patient can use the slot.

Copy-paste request wording

Hello, my name is [name], date of birth [date]. I am registered with City View Medical Practice. I need help with [one issue]. It started [when]. It is [getting worse/not improving]. I have tried [medicine/self-care]. I can attend [Beeston Hill / Shafton Lane / either]. My best number is [number].

AccuRx: exactly what to use it for

AccuRx is useful for online contact, symptoms, virtual appointments, health advice, fit notes and medication requests. It is not an emergency route.

Official AccuRx guide Open AccuRx

Task	AccuRx option	What to write
Medical symptom	Report symptoms to GP.	One problem, start date, severity, red flags, medicines tried, preferred contact route.
Repeat medication through AccuRx	Submit a new request → admin query → medication request.	Medicine name, dose, pharmacy, how many days left, reason if not on repeat list.
Fit note	Fit/sick note questionnaire.	Exact dates, job demands, diagnosis/condition, whether first note or extension.
Private or admin form	Admin/routine request where offered.	Deadline, document type, recipient, consent, and whether you understand a fee may apply.
Emergency	Do not use AccuRx.	Call 999 or go to A&E for emergencies.

Privacy note: if your issue is very private, the practice says you can ask to speak to reception in private, and reception/care navigators are bound by confidentiality rules.

Repeat prescriptions: easiest route, backup route, mistakes to avoid

The practice says repeat prescriptions can be ordered via NHS App, AccuRx, online services, in person using the red post box, or by post. Repeat requests are not accepted by telephone.

Official prescriptions page NHS App SystmOnline Help with NHS costs

Best route

Use NHS App if your repeat medicines show there. The practice says allow 48 hours for medication to be sent to your selected pharmacy.

AccuRx route

In-person route

Return the right-hand half of a previous prescription or complete a request form at reception and put it in the red post box.

Do not do this

Do not telephone for repeat medication. The practice says telephone repeat medication requests cannot be accepted.

Problem	What it means	Best next step
Medicine not on repeat list	It may need clinician review before being added.	Submit clear AccuRx request with medicine name, dose, who prescribed it and why you need it.
Pharmacy has not received it	It may still be processing, sent to another pharmacy, or awaiting review.	Check request date and allow up to 2 working days before chasing unless urgent.
Going abroad	NHS does not normally cover long-stay abroad medicine responsibility.	Check travel medicine advice early; buy travel sickness/diarrhoea relief at pharmacy where appropriate.
Medication review due	Structured Medication Review may be needed with pharmacist or clinician.	Bring all medicines, supplements, side effects and questions.
Need regular prescriptions	PPC may save money if you pay NHS prescription charges.	Check NHSBSA prescription prepayment certificate details.

Test results: when to check, when to call, who owns the result

Official test results page View NHS App records

Question	Practical answer	Action
Will they contact me if normal?	The practice says you will not normally be contacted if a result is normal.	Check NHS App or wait until advised time has passed.
When should I phone?	Practice result page says call after 11am; patient leaflet says Mon–Fri 10am–4pm.	Call 0113 467 7515.
Hospital ordered the test?	The GP practice says it cannot see tests requested outside the practice.	Contact the hospital or specialist clinic.
Can family ask for my result?	Only if written consent or power of attorney is in place.	Arrange consent before a carer phones.
Result needs discussion?	Reception can book telephone appointment if GP/nurse needs to discuss it.	Keep phone available after request.

Fit notes: avoid using urgent GP appointments for paperwork

Official fit note page Self-certification form

Off work 7 days or less?
Your employer should not normally ask for GP evidence. Use self-certification.

Off work more than 7 days?
Use the AccuRx fit/sick note questionnaire.

Know the timing rule.
The practice says fit-note requests are answered within 48 hours, cannot be post-dated, and can be backdated if required.

Hospital treatment?
Ask the hospital team for the fit note if they are managing the condition.

Register with City View Medical Practice

The practice welcomes new patients in LS11 and parts of LS1 and LS12. NHS currently shows the surgery as accepting new patients.

Official registration page NHS online registration NHS registration profile

Check the boundary.
The practice says you can register if you live in its inner practice area.

Register online or at reception.
You can use NHS online registration or visit reception to complete an application form.

No ID barrier.
The practice and NHS say proof of address, immigration status or ID is not required to register.

Regular medicine warning.
Get a prescription from your current practice before switching if you take regular medication.

After registration.
You will be allocated a named GP and asked to attend a new patient medical with the healthcare team.

Safe Surgery note: City View says everyone in the UK has the right to free GP care and that immigration status or nationality do not matter for GP registration.

Disabled access, interpreters, hearing loop and communication needs

Official disabled access page Access routes page

Wheelchair access

Wheelchair access is listed at both sites, including clinical rooms and toilets. Corridors are described as wide enough for motorised wheelchairs.

Blue badge parking

Designated blue badge parking bays are listed outside.

Hearing support

A loop induction system is listed at reception for hearing-impaired patients.

Interpreter needs

The appointment page says the practice uses telephone interpreting/translation via DA Languages rather than family members.

Blind or partially sighted

The practice says large print practice leaflets are available on request.

Assistance dogs

Assistance dogs are welcome, with awareness requested for other patients or staff with allergies/fear of dogs.

Who should help? GP is not always the fastest route

City View says going directly to the person with the right skills can help you recover faster and helps NHS services run efficiently.

Official clinics and services Find pharmacy Find urgent treatment centre

Pharmacy First

NHS Health Check

Diabetes services

Maternity services

Mental health services

Social prescribing

Stop smoking

Weight management

Travel vaccinations

Screening services

Veteran support

Community urgent eyecare

Use the right route: medicines and minor illnesses may be quicker through pharmacy; urgent non-life-threatening injuries may need an urgent treatment centre; dental problems need a dentist, not a GP.

Private letters, forms and non-NHS fees

Some work is not covered by the NHS. City View lists private fees correct as at 1 April 2026 and says these cover GP record-checking/admin time.

Official private fees page

Non-NHS request	Listed fee	Practical note
Basic non-clinical letter	£25	Example: confirmation of registration.
Short/basic clinical letter or form	£40	Ask whether GP involvement is needed.
In-depth clinical letter/form	£60–£90	Provide deadline and consent.
Taxi/HGV medical	£150	Bring full form and ID if requested.
Private medical insurance claim form	£120	You have consent/report rights before sending.
Forms GPs do not sign	Not applicable	Naturalisation, passport applications, Leeds Council welfare forms, housing benefit, Blue Badge, student missed exam forms.

CQC rating: Overall Good

CQC lists City View Medical Practice at Beeston Hill Community Health Centre as Overall Good. CQC also lists Safe, Effective, Caring, Responsive and Well-led as Good, with latest inspection on 12 March 2020 and report published 9 April 2020.

Official CQC profile CQC inspection summary

CQC item	Official detail	Patient meaning
Overall rating	Good.	Useful quality history; not live appointment availability.
Five key questions	Safe Good, Effective Good, Caring Good, Responsive Good, Well-led Good.	All headline CQC categories are Good.
Provider	South & East Leeds General Practice Group Limited.	City View is run by this provider and is part of Beeston PCN.
Latest review note	6 July 2023 review found no evidence to reassess rating at that stage.	Still check CQC profile for current status.

Map both City View Medical Practice sites

Use the map for planning only. Always check your appointment message before travelling.

Beeston Hill Community Health Centre

123 Cemetery Road, Beeston, Leeds LS11 8LH. Satnav: LS11 8BS.

Shafton Lane Surgery

20A Shafton Lane, Holbeck, Leeds LS11 9RE.

When City View Medical Practice is closed

When the practice and local pharmacy are closed, use NHS 111 for urgent non-emergency help. The practice leaflet also notes St George’s Centre as the nearest Minor Injuries Clinic and Urgent Treatment Centre, running 8am–11pm every day.

NHS 111 online Find pharmacy Find urgent care

Problem	Use this	Examples
Life-threatening emergency	Call 999	Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding.
Urgent but not life-threatening	NHS 111 online or call 111	Problem cannot wait until GP reopens.
Minor medicine question	Pharmacy	Side effects, cough/cold, sore throat, earache, minor illness.
Dental problem	Dentist / urgent dental route	Tooth pain, swelling, broken tooth, dental infection.
Routine admin	AccuRx / NHS App / surgery phone during opening	Letters, fit notes, prescriptions, test results, registration.

Official action links used

Official City View Medical Practice website · Contact and sites · Appointments · AccuRx guide · Prescriptions · Test results · Fit note · Register · Disabled access · Private fees · NHS profile · CQC profile

City View Medical Practice FAQs

What is the phone number for City View Medical Practice?

The listed phone number is 0113 467 7515. Use it for help if online routes are difficult, appointments, cancellations, access needs, registration support, prescription problems and urgent surgery advice during opening hours.

Where is City View Medical Practice?

The main site is Beeston Hill Community Health Centre, 123 Cemetery Road, Beeston, Leeds LS11 8LH. The practice says to use LS11 8BS for satnav.

Does City View have a branch surgery?

Yes. The branch site is Shafton Lane Surgery, 20A Shafton Lane, Holbeck, Leeds LS11 9RE.

What are the opening hours?

The official website lists Monday to Friday 8:00am to 6:30pm and Saturday/Sunday closed. The patient leaflet says calls between 6:00pm and 6:30pm are diverted to NHS 111.

How do I request an appointment?

Use NHS App for bookable GP appointments, smear tests and NHS Health Checks where enabled, or use AccuRx to submit an appointment request. If you cannot use NHS App or AccuRx, call 0113 467 7515.

How long does AccuRx take?

The appointment page says information submitted through AccuRx will be checked by a clinician within 48 hours and dealt with accordingly.

Can I request repeat prescriptions by phone?

No. The practice says repeat medication requests cannot be accepted by telephone. Use NHS App, AccuRx, SystmOnline, the red box at reception, or post a written request.

How long do repeat prescriptions take?

The practice says to allow 48 hours or up to 2 working days for the request to be sent to the selected pharmacy, and to allow for weekends and practice closures.

When should I call for test results?

The official result page recommends checking NHS App first and calling after 11am if needed. The patient leaflet says results can be requested Monday to Friday between 10am and 4pm.

Will the practice contact me about normal test results?

The practice says you will not usually be contacted if your result is normal. They contact patients by text, call or letter if a result is abnormal and treatment or further investigation is needed.

How do I request a fit note?

If you are off work for more than 7 days, complete the AccuRx fit/sick note questionnaire. The practice says they will respond within 48 hours; fit notes cannot be post-dated but can be backdated if required.

Is City View Medical Practice accepting new patients?

NHS currently shows City View Medical Practice as accepting new patients. The practice welcomes patients in LS11 and parts of LS1 and LS12, and asks patients to check the practice area.

Do I need ID to register?

No. The practice says you do not need proof of address, immigration status or ID to register. NHS online registration also says ID, address proof, immigration status and NHS number are not required.

Does City View Medical Practice have disabled access?

The practice lists wheelchair access at both sites, access to clinical rooms and toilets, blue badge bays, wide corridors for motorised wheelchairs, hydraulic couches and a loop induction system at reception.

What is the CQC rating?

CQC lists City View Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good.

What should I do when the practice is closed?

Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for emergencies. Routine admin, prescriptions and fit-note requests should use normal online or practice routes.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not City View Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, AccuRx availability, appointment routes, prescription rules, registration status, access facilities, private fees, site arrangements and CQC information can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.

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