Marisco Medical Practice: appointments, hours, prescriptions, Livi video GP and patient help
This complete guide explains Marisco Medical Practice appointments, opening hours, urgent same-day GP help, routine booking, Livi video appointments, repeat prescriptions, prescription office times, test results, home visits, doctors, registration, Mablethorpe and Sutton-on-Sea surgery access, CQC rating, map directions and what to do when the surgery is closed.
Use this number for: urgent appointments, routine appointments, home visits, telephone consultations, Livi video appointment questions, test-result queries, reception help, registration questions, access needs, chaperone requests and general surgery enquiries.
Marisco Medical Practice
Stanley Avenue
Mablethorpe
Lincolnshire
LN12 1DP
The practice also has a Sutton-on-Sea branch at The Broadway, Sutton-on-Sea, Lincolnshire, LN12 2JN.
Open Mablethorpe directionsSearch-intent map for Marisco Medical Practice
This section answers the common Google and Bing searches around Marisco Medical Practice: appointments, opening times, phone number, repeat prescriptions, prescription office, Mablethorpe surgery, Sutton-on-Sea branch, Livi appointments, SystmOnline, test results, home visits, doctors, pharmacy, reviews, CQC and map directions.
| Search phrase | What the patient usually needs | Best section |
|---|---|---|
| Marisco Medical Practice appointments | Urgent same-day GP service, routine appointment, telephone consultation or Livi video GP. | Appointments |
| Marisco Medical Practice opening hours | Mablethorpe hours, Sutton-on-Sea branch hours and extended hours. | Hours |
| Marisco Medical Practice repeat prescriptions | How to order, prescription office phone number, office times and 5 working day collection rule. | Prescriptions |
| Marisco Medical Practice Livi | Video GP appointment route and when Livi may be offered. | Livi appointments |
| Marisco Medical Practice doctors | Current GP names and team details. | Doctors |
| Marisco Medical Practice test results | When to call, confidentiality and what happens after clinician review. | Test results |
| Marisco Medical Practice pharmacy | Marisco Pharmacy, EPS, urgent repeat medicine and Pharmacy First. | Pharmacy |
| Marisco Medical Centre clinic | May refer to GP services or separate outpatient providers using the building. | Disambiguation |
Unique patient decision hub: choose the right route in 60 seconds
Use this section before calling or travelling. It helps patients, carers, older people and holiday visitors choose the safest route.
I need urgent medical help today
For life-threatening symptoms, call 999. For urgent GP problems during opening hours, call the surgery early. Marisco operates a same-day on-call GP service for urgent medical problems.
I need a routine appointment
Routine and non-emergency appointments can be booked in advance through the online booking system or by phoning the surgery.
I need a video GP
Ask the practice team whether a Livi video appointment is suitable. Livi can be useful if you have a smartphone, internet access and a mobile number.
I need repeat medicine
Order early, tick only the medicines you need, allow 5 working days and do not leave requests until the last tablet.
I need test results
Call between 10am and 4pm for test-result enquiries. Results are usually released only to the patient unless written permission is agreed.
I need a home visit
Home visits are limited. If you cannot come to surgery and need a doctor to visit, call before 11.30am.
Marisco Medical Practice sites: Mablethorpe and Sutton-on-Sea
Marisco Medical Practice works across two local sites. The main Mablethorpe site is at Stanley Avenue. The branch surgery is at The Broadway, Sutton-on-Sea. Patients should confirm which site their appointment is at before travelling.
| Site | Address | Main patient note |
|---|---|---|
| Mablethorpe | Stanley Avenue, Mablethorpe, Lincolnshire, LN12 1DP | Main site. Weekday opening listed as 08:00 to 18:30, with extended hours on Monday and Wednesday. |
| Sutton-on-Sea | The Broadway, Sutton-on-Sea, Lincolnshire, LN12 2JN | Branch site. Wednesday is listed as closed on the official home page, so check before travelling. |
Marisco Medical Practice opening hours
The official home page lists Mablethorpe as open Monday to Friday from 08:00 to 18:30 and closed at weekends. It also says Mablethorpe offers extended hours on Mondays and Wednesdays from 18:30 to 20:00. Sutton-on-Sea is listed as open Monday, Tuesday, Thursday and Friday, closed Wednesday, Saturday and Sunday.
| Site | Listed opening | Patient note |
|---|---|---|
| Mablethorpe Monday | 08:00 to 18:30, extended 18:30 to 20:00 | Extended hours are listed for Mondays. |
| Mablethorpe Tuesday | 08:00 to 18:30 | Use normal appointment and prescription routes. |
| Mablethorpe Wednesday | 08:00 to 18:30, extended 18:30 to 20:00 | Extended hours are listed for Wednesdays. |
| Mablethorpe Thursday | 08:00 to 18:30 | Call early for urgent same-day problems. |
| Mablethorpe Friday | 08:00 to 18:30 | Order medicine early before weekend closure. |
| Sutton-on-Sea | Monday, Tuesday, Thursday and Friday 08:00 to 18:30; Wednesday closed | Check branch availability before travelling. |
| Weekend | Both sites listed as closed | Use NHS 111, pharmacy, urgent care or 999 based on urgency. |
How to book a Marisco Medical Practice appointment
The official appointment page says doctor and nursing team appointments are from 8.40am daily. When booking, patients should outline the reason for the visit so reception can direct them to the most appropriate healthcare professional. Telephone lines and front doors open at 08:00 Monday to Friday, excluding bank holidays.
For chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse or someone not responding, call 999.
The practice says it operates a same-day on-call GP service for urgent medical problems. Do not request these appointments for routine issues.
Routine appointments can be booked in advance online or by phoning the surgery. A range of times and dates may be available.
Give reception the main reason so they can direct you to a GP, nurse, nurse practitioner, pharmacist, healthcare assistant or another service.
A telephone appointment, face-to-face appointment, nurse appointment, Livi video appointment or extended access appointment may be more suitable depending on the issue.
If you would like a chaperone present during your consultation, tell reception when booking or when checking in.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Marisco Medical Practice. I need help because [one clear sentence]. Is this urgent for the same-day on-call GP, routine, telephone, Livi video, nurse, prescription-related or another service?
Livi video appointments at Marisco Medical Practice
The official Livi page says Marisco Medical Practice offers video appointments with an NHS GP using Livi for patients at Mablethorpe and Sutton-on-Sea. The page says Livi can provide medical advice, prescriptions and referrals, and that appointments are booked through the practice team.
What Livi can help with
Video GP appointments can help with medical advice, prescriptions and referrals where a video consultation is clinically suitable.
How to get one
Speak to a member of the practice team. They can book a Livi appointment if it is appropriate.
Availability
The official Livi page says the service runs Monday to Friday from 7am to 10pm and Saturday to Sunday from 8am to 4pm.
What you need
You need a smartphone, internet access and a mobile number. If you do not have these, the practice says usual services remain available.
Marisco Medical Practice doctors and clinical team
The official team page lists the current doctors and practice team. Team details can change, so always use the official team page for live confirmation before relying on a specific doctor name or clinician availability.
Marisco Medical Practice repeat prescriptions
The official repeat prescription page says repeat medication can be ordered in person at either Sutton or Mablethorpe surgery, through the letterbox on the front of the buildings, online using the online system, or by telephone between 09:00 and 13:00 daily on 01507 474127. It asks patients to tick the box for the medications they need.
Online system
Use the online system if you have username and password details from reception.
In person or letterbox
Use Mablethorpe or Sutton surgery, or the letterbox at the front of the buildings.
Prescription office phone
Call 01507 474127 Monday to Friday between 09:00 and 13:00 for prescription ordering.
Email prescription query
The official contact page lists LECCG.mariscoprescriptions@nhs.net for prescriptions.
| Prescription rule | Official guidance summary | Patient tip |
|---|---|---|
| Order timing | You can order repeat medication up to 7 days in advance. | Do not order too early unless advised. |
| Collection timing | Allow 5 working days to collect. | Weekends and bank holidays can delay supply. |
| 28 day quantities | The practice says repeat medication is prescribed in 28 day quantities. | This supports reviews, safety and reduced waste. |
| Tick the correct items | The official page reminds patients to tick the box for the medicines they need. | Avoid requesting medicines you do not need. |
| Urgent out-of-hours prescriptions | The page says contact your local pharmacy if you need prescriptions urgently outside surgery hours. | Use NHS 111 if pharmacy cannot help. |
Prescription office opening times
The official repeat prescription page lists in-person prescription office access times for Mablethorpe and Sutton-on-Sea. It also says the prescription office is closed for administration between 12:00 and 14:00.
| Prescription office | Listed access | Patient note |
|---|---|---|
| Mablethorpe | Monday to Friday, 09:00 to 12:00 and 14:00 to 15:30 | Closed for administration 12:00 to 14:00. |
| Sutton-on-Sea | Monday, Tuesday, Thursday and Friday, 09:00 to 12:00 and 14:00 to 15:30 | Wednesday is listed as closed. |
| Phone ordering | Monday to Friday, 09:00 to 13:00 | Use 01507 474127. |
Pharmacy, EPS and urgent medicine help
Marisco Pharmacy is located at Marisco Medical Centre, Stanley Avenue, Mablethorpe, LN12 1DP. Pharmacy services and opening hours can change, so use NHS Find a Pharmacy or the pharmacy directly before relying on live hours.
| Need | Best route | Why |
|---|---|---|
| Prescription collection | Your nominated pharmacy or Marisco Pharmacy if selected | Check your prescription is ready before travelling. |
| Minor illness | Local pharmacy | Pharmacists can help with coughs, colds, sore throat, rashes and medicine advice. |
| Urgent repeat medicine when closed | Local pharmacy or NHS 111 | Some urgent supplies may be possible depending on the medicine. |
| Medicine side effects | Pharmacist, GP, NHS 111 or 999 based on severity | Severe allergic reactions or breathing problems need emergency help. |
| Pharmacy opening hours | NHS Find a Pharmacy | Pharmacy hours are not the same as GP surgery hours. |
Test results and confidentiality
The official test-results page asks patients to call between 10:00 and 16:00 for test-result enquiries because telephones are very busy early in the morning. It also says results are released only to the patient unless alternative arrangements have been agreed.
When you attend a test, ask how long results should take and whether you should call, wait, or check online.
For test-result enquiries, call between 10am and 4pm rather than early morning.
Results are normally released only to the patient unless another arrangement has been agreed.
The practice says patients needing further investigations will be contacted directly. If no further action is needed, you may not be contacted.
If symptoms are getting worse, use GP, NHS 111 or 999 based on urgency instead of waiting silently for results.
Home visits: when to request one
The official home-visits page says most patients who need to consult a GP will be seen at the surgery, but the practice continues to make a limited number of home visits when appropriate. It says home visiting can make sense for terminally ill patients and truly bed-bound patients where travel by car would worsen the medical condition.
| Situation | Likely route | Important note |
|---|---|---|
| Terminally ill | Home visit may be appropriate | Explain symptoms and urgency clearly. |
| Truly bed-bound | Home visit may be appropriate | Give a working phone number for GP triage. |
| Common childhood illness | Usually attend surgery or use appropriate urgent route | The practice says many children with fever, cough, earache or tummy symptoms can travel by car. |
| Common adult problems | Usually attend surgery | Cough, sore throat, flu, back pain and abdominal pain are usually transportable by car. |
| Emergency symptoms | Call 999 | Do not wait for a home visit. |
Register with Marisco Medical Practice
The official patient-information page says Marisco Medical Practice has an open list and welcomes registration requests from patients living in or moving to the practice area. Check the practice boundary first, especially if you are moving between Mablethorpe, Sutton-on-Sea or nearby villages.
Use the practice boundary information or ask reception if your postcode is covered.
Patients may use Mablethorpe or Sutton-on-Sea depending on appointment availability and service type.
Give your name, address, phone, date of birth, previous GP and NHS number if known.
If you take regular medicine, plan with your old GP, Marisco Medical Practice and your pharmacy before your supply runs out.
The patient-information page says patients should update name, address or telephone number, and may need to register elsewhere if they move outside the practice area.
Services patients often need
The official services and “Who should I see?” pages explain that Marisco Medical Practice provides a range of services and clinics, and that patients may not always need to see a GP. Nurse practitioners, practice nurses, healthcare assistants, pharmacists, pharmacies, NHS 111 and A&E all have different roles.
Access, chaperones, SMS reminders and older-patient help
Marisco Medical Practice serves a coastal Lincolnshire community with many older patients and seasonal visitors. Before attending, check the right site, bring your medicine list, glasses, hearing aids, mobility aids, appointment details and any hospital letters.
Chaperone
If you would like a chaperone present during your consultation, advise reception when booking or when checking in.
Text reminders
If you have a mobile phone, ask about the SMS text messaging reminder service.
What to bring
Bring your medicine list, hospital letters, recent readings, hearing aids, glasses and written questions.
Travel planning
Check whether the appointment is at Mablethorpe, Sutton-on-Sea, Livi video or an extended access hub before leaving.
Hello, I have an appointment with Marisco Medical Practice. I need help with [mobility / hearing / chaperone / text reminders / site confirmation / carer support]. Can you add this to my appointment notes?
Reviews, CQC rating and patient feedback
CQC lists the current Marisco Medical Practice profile as Overall Good. CQC also notes the practice has a branch at The Broadway, Sutton-on-Sea and is part of First Coastal Primary Care Network. Use CQC and official sources together rather than relying only on old directory reviews.
CQC inspected quality
CQC lists Safe, Effective, Caring, Responsive and Well-led as Good on the current profile.
Watch for old profiles
CQC and directory pages may show older archived profiles or historical ratings. Use the current profile for the latest rating.
Read reviews carefully
Check dates and repeated themes. One old review may not reflect current access, Livi appointments or prescription rules.
Use complaints route if needed
If something went wrong, use the official complaints process rather than relying only on a review.
Complaints, concerns and patient information
The official complaints page says if you have a complaint or concern about the service you received from doctors or practice staff, you should let the practice know. The patient-information section also covers access to medical records, named GP, confidentiality, patient rights, practice boundary and zero tolerance.
Include dates, times, names if known, what happened, what harm or concern exists, and what outcome you want.
Many issues can be resolved more quickly if raised directly with the practice.
The official complaints section links to PALS and NHS complaints advocacy support.
Keep a copy of your complaint, reply and any evidence such as letters, dates of calls or appointment details.
Marisco Medical Practice vs Marisco Medical Centre clinics
Some search results for Marisco Medical Centre may refer to GP services, the onsite pharmacy, outpatient clinics, MSK/spinal services or private/community providers using the same building. This page is about the NHS GP practice. If your letter is from a hospital, One Health, Practice Plus Group, pharmacy or another provider, follow the contact details on that letter.
Marisco Medical Practice map and directions
Main site: Marisco Medical Practice, Stanley Avenue, Mablethorpe, Lincolnshire, LN12 1DP. Branch site: The Broadway, Sutton-on-Sea, Lincolnshire, LN12 2JN. Confirm the correct site before travelling.
Mablethorpe main site
Use Stanley Avenue, Mablethorpe, LN12 1DP for the main surgery, prescriptions, appointments and map directions.
Sutton-on-Sea branch
Use The Broadway, Sutton-on-Sea, LN12 2JN when your appointment is booked at the branch surgery.
Before travelling
Check the site, appointment time, clinician type, opening hours and whether you need medicine, samples, letters or forms.
If someone else is driving
Send them the full address and postcode, not just “Marisco”, because there are two practice sites and other services use the medical centre.
What to do when Marisco Medical Practice is closed
The official home page says when the surgery is closed, dial 111 when you need help fast but it is not an emergency. It lists the out-of-hours service at Louth Hospital Urgent Care Centre, High Holme Road, Louth, LN11 0LU. Out-of-hours cover is listed from 18:30 to 08:00 Monday to Friday and 24 hours on Saturday, Sunday and bank holidays.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help now and the surgery is closed. |
| Out-of-hours face-to-face care | NHS 111 may direct you | The official site lists Louth Hospital Urgent Care Centre for out-of-hours service. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, rashes, medicine questions and some Pharmacy First conditions. |
| Dental emergency | Your dentist or NHS 111 | Dental pain, swelling, trauma or bleeding should not be treated as a GP appointment. |
Official source check and reference notes
Official sources checked before writing: NHS.uk GP profile, official Marisco Medical Practice website, appointment pages, make-an-appointment page, urgent appointment guidance, Livi appointments page, repeat prescription page, contact page, test results page, home visits page, team page, patient information page, complaints page, extended GP hours page, pharmacy profile, out-of-hours guidance and CQC current profile.
Official links: Official practice website · NHS.uk profile · Contact us · Appointments · Make appointment · Livi appointments · Repeat prescriptions · Test results · Home visits · Meet the team · Patient information · Extended GP hours · CQC current profile · NHS 111 online
Why this page is built this way: real users search phone, appointments, opening hours, Mablethorpe surgery, Sutton-on-Sea branch, repeat prescriptions, Livi, SystmOnline, test results, home visits, doctors, pharmacy, CQC and map directions. This guide answers those intents in one place while linking back to official sources for final confirmation.