Fairfield Medical Practice Inverness: appointments, hours and patient routes
Fairfield Medical Practice is at 22A Abban Street, Inverness, IV3 8HH. The main telephone number is 01463 713939. The practice uses several different access times, so it helps to distinguish telephone hours, door-opening hours, appointment-booking times and consultation times before you call or travel.
Use this number for appointment requests, the urgent GP triage route, home visits, registration questions, nurse or healthcare-assistant appointments, test-result queries and general reception help.
Fairfield Medical Practice
22A Abban Street
Inverness
Scotland
IV3 8HH
NHS 24 also lists Fairfield Medical Practice at 22A Abban Street, Inverness, IV3 8HH.
Open directionsCurrent practice notice
The current practice homepage says Fairfield Medical Practice will be closed on Friday 16 October 2026 and will reopen as normal on Monday 19 October 2026. The practice specifically asks patients to take this closure into account when ordering repeat prescriptions.
Check the live practice homepage before travellingFairfield Medical Practice opening and telephone hours
Fairfield publishes several different time windows. Keeping them separate avoids arriving when the doors are closed or calling for an appointment outside the booking period.
| Access type | Published time | What it means |
|---|---|---|
| Telephone hours | Monday–Friday 8:00am–6:00pm, closed 1:00pm–2:00pm | General telephone access. NHS 24 lists the same normal weekday opening period. |
| Doors open | Monday–Friday 8:20am–5:30pm, closed 1:00pm–2:00pm | Useful if you plan to attend reception in person. |
| Appointment booking lines | 8:00am–1:00pm and 2:00pm–5:00pm | The homepage specifically gives these hours for booking appointments. |
| Routine consultations | Weekdays 8:30am–5:00pm | GP, practice-nurse and healthcare-assistant consultations are offered during this period. |
How to request an appointment
Fairfield says appointments fill quickly and recommends phoning when the lines open at 8:00am. Reception staff may ask why you need the appointment. The practice explains that this helps them route the request appropriately under its call-handling system.
Use the main number, 01463 713939. Appointment-booking lines are published as 8:00am–1:00pm and 2:00pm–5:00pm.
You may be asked the reason for the appointment. Explain the main problem clearly and say if you believe it is urgent.
For non-urgent problems, the practice offers face-to-face and telephone GP appointments. Some may be two to three weeks ahead, while a limited number of routine appointments are available daily.
The practice lists 15-minute appointments and asks patients who expect to discuss more than one problem or need extra time to ask reception about a double appointment.
Fairfield’s telephone triage line: when to use it
The urgent triage route uses the usual practice number, 01463 713939. One of the doctors is available to discuss urgent medical issues during the morning and afternoon.
Use triage for the right problem
Appropriate for triage
An urgent medical problem where the appointment offered feels too far away, or a new issue you have not already been discussing with another GP.
Use your usual GP route instead
The practice says triage is not intended for Med3 sick-line requests, GP-specific queries or complex issues already being managed with another GP.
Call early in the morning or afternoon so the triage GP has enough time to return the call before the practice closes.
NHS Near Me video appointments
Fairfield’s appointments page links to NHS Near Me, Scotland’s video-consultation service. It is not an on-demand video queue: the practice states that you must already have a pre-booked appointment with a clinician before using the Near Me link.
Repeat prescriptions: no telephone requests and allow 72 hours
Fairfield publishes several repeat-prescription routes, but it specifically says that prescription requests are not accepted over the telephone.
| Ordering method | How it works |
|---|---|
| Online reorder | Use the official repeat-prescription link on the practice prescription page. |
| Repeat slip | Tick the medicines required and place the form in the reception box, or give it to your chosen pharmacy to forward. |
| Pharmacy collection service | The practice advises contacting your pharmacy about a week before the medicine is needed where the pharmacy provides this service. |
| No reorder slip | Go to the surgery, complete a request form at the desk and place it in the prescription box. |
| Send the request to nhsh.gp55836-admin@nhs.scot. |
When ordering, be ready to provide the patient’s name, address and date of birth, and the medicine details where requested. Tell the practice which pharmacy should receive the prescription.
Test results: phone after 3pm only
Fairfield has a clear timing rule for test-result calls: phone after 3:00pm only.
Have the test type and approximate date ready so reception can understand the request.
Use the main practice number, 01463 713939.
The practice says it will normally release a result only to the person it relates to unless prior permission has been given or the patient is not capable of understanding the result.
Home visits: phone before 10am if possible
Fairfield asks patients who think they need a home visit to telephone reception before 10:00am if possible.
A doctor or nurse may call back first. The practice explains that the problem may be suitable for telephone advice, a nurse visit or hospital assessment instead.
Register with Fairfield Medical Practice
Fairfield says patients normally need to live within the practice boundary. Its current patient-guide page offers three ways to request registration forms.
The Fairfield homepage links to its practice-boundary information. NHS 24 also warns that being geographically close to a practice does not automatically mean your address is covered.
Visit Fairfield Medical Practice, email nhsh.gp55836-admin@nhs.scot, or call 01463 713939.
Include the details needed to trace your previous GP record, particularly your previous address and previous GP practice where applicable.
Sick notes and patient forms
The practice’s patient-download page separates short sickness absence from longer absences.
First 7 days
Fairfield provides an SC2 self-certification form for sickness lasting seven days or less.
More than 7 days
The practice provides a Med3 / sick-line request form where an employer requires medical evidence after the self-certification period.
The same patient-download section also links to podiatry self-referral material and musculoskeletal / physiotherapy self-care and referral information.
Clinics and services patients may need
Fairfield’s service pages show that some needs can be handled by nurses, physiotherapy, chronic-disease clinics or specialist appointments rather than an ordinary GP slot.
Family planning
Doctors and practice nurses provide contraception and sexual-health advice. The practice lists long-acting options including coil insertion, contraceptive implants and injections through special appointments.
Physiotherapy
The practice lists its first-contact physiotherapist at Fairfield on Monday and Thursday.
Long-term condition reviews
The practice provides monitoring and review support for conditions including diabetes, asthma and high blood pressure.
Health checks
New patients can arrange a healthcare-assistant health check, and the practice also publishes health-check options for patients who have not had a consultation for several years.
Postnatal care
GP postnatal appointments are available for mothers and babies; timings vary, so contact reception.
Minor procedures
The practice lists services including minor surgery, joint injections, specialist diabetic care and warfarin management.
Vaccinations and travel: Fairfield does not handle everything in-house
The practice lists the NHS Highland Service Delivery Centre helpline for child and adult immunisation questions as 08000 320 339, Monday to Friday, 9:30am–5:00pm.
Communication and access support
The Fairfield new-patient paperwork asks patients to record communication-support needs, including visual, hearing, deafblind and interpreter requirements. If you need communication support for an appointment, tell reception when arranging it rather than waiting until arrival.
Complaints and feedback: Fairfield → NHS Highland → SPSO
Fairfield publishes a clear local complaints route. Start with the practice where possible, because this gives the surgery the opportunity to investigate and respond.
Call 01463 713939, use the official secure webform or email nhsh.gp55836-admin@nhs.scot.
Fairfield asks patients to explain who was involved, what happened, when it happened, the result, why it caused concern, what should have happened and what outcome they want.
The practice lists the NHS Highland Complaints Team, PO Box 5713, Inverness, IV1 9AQ, telephone 01463 705997 and email nhshighland.feedback@nhs.scot.
The Scottish Public Services Ombudsman is the final stage for complaints about most Scottish public services, including NHS services.
Scotland quality and regulator note
Fairfield Medical Practice is an NHS Scotland GP practice. CQC ratings apply to England and should not be copied onto this Inverness page. For live practice details, use Fairfield Medical Practice, NHS 24, NHS inform and NHS Highland sources. For unresolved NHS complaints after the local complaints process, the relevant Scottish ombudsman route is SPSO.
What happens when Fairfield is closed?
The practice says its phone lines close at 6:00pm. Between 6:00pm and 8:00am Monday to Thursday, and after 6:00pm Friday until 8:00am Monday, call NHS 24 on 111 for urgent medical help that is not an emergency.
| Situation | Use this route |
|---|---|
| Life-threatening emergency | Call 999. |
| Urgent, not life-threatening, practice closed | Call NHS 24 on 111. |
| NHS 24 thinks you need to be seen | The practice says NHS 24 may pass the case to the Highland Hub, which can arrange attendance at the Urgent Care Centre in Inverness or, in some cases, a home visit. |
| Routine appointment, prescription or form | Use the relevant Fairfield route when the practice reopens. |
Fairfield Medical Practice map and directions
Fairfield Medical Practice
22A Abban Street
Inverness
Scotland
IV3 8HH
Official sources used
- Fairfield Medical Practice official website
- Fairfield appointments, opening hours, triage and NHS Near Me
- Fairfield repeat-prescription guidance
- Fairfield test-result guidance
- Fairfield home-visit guidance
- Fairfield patient guide, registration and downloads
- Fairfield clinics and services
- Fairfield comments and complaints
- NHS 24 Fairfield Medical Practice listing
- NHS inform GP registration guidance
- Scottish Public Services Ombudsman complaints guidance
Last verified: 20 September 2026.