Eyre Medical Practice Edinburgh: appointments, opening hours and patient routes
Eyre Medical Practice is at 31 Eyre Crescent, Edinburgh, EH3 5EU. Unlike many practices that use an online GP triage portal, Eyre’s current appointment guidance tells patients to phone reception. Reception asks for brief information and can offer an appropriate telephone or face-to-face appointment, which may be with a GP or another suitable professional.
Best used for: appointments, urgent same-day GP queries while the practice is open, home visits, nurse or physiotherapy appointments, registration questions and general practice enquiries.
Eyre Medical Practice
31 Eyre Crescent
Edinburgh
EH3 5EU
For taxis, maps or letters, use the full Eyre Crescent address and EH3 5EU postcode.
Open directionsOpening hours and the lunchtime-closure detail
| Service | Published time | What to know |
|---|---|---|
| Practice / normal opening | Monday–Friday, 8:00am–6:00pm | NHS 24 lists these as the normal weekday opening times. |
| Standard telephone lines | Monday–Friday, 8:30am–6:00pm | The official practice contact page publishes this telephone-line window. |
| Wednesday lunch | 12:30pm–1:30pm closure shown on contact page | Do not plan a Wednesday lunchtime visit without checking first. |
| Saturday | Closed | Use NHS 24 on 111 for urgent non-life-threatening help. |
| Sunday | Closed | Use 999 for emergencies and 111 for urgent care. |
How to book an appointment at Eyre Medical Practice
The current appointment process is straightforward: telephone the practice. Reception will ask for brief information so the request can be directed to an appropriate clinician.
For standard calls, the practice publishes telephone-line hours of 8:30am–6:00pm Monday to Friday.
You do not have to disclose anything that makes you uncomfortable, but enough information helps reception direct you appropriately.
The practice says patients can state their preference when booking and that anyone who needs to be seen in person will be seen in person.
Depending on the problem, you may be directed to another suitable primary-care professional or to pharmacy, dental or optometry services.
The practice says some appointments are available on the day and others can be booked in advance.
Home visits must be requested before 9am
If you need a home visit, call 0131 556 8842 with the details before 9:00am.
The practice asks patients to request a home visit only when they are too ill to attend the surgery, or where they are very elderly and frail, terminally ill or housebound.
Registering with Eyre Medical Practice
Registration is based on the practice boundary and current list capacity. The practice says you should normally be a permanent resident within its area for more than three months.
Published boundary
NHS 24 also warns that appearing in a postcode search does not automatically mean a GP practice covers your address.
Eyre says it balances the number joining with those leaving because of high turnover in central Edinburgh and may temporarily control new registrations.
Adults should complete the GP Registration Form and Patient Questionnaire. The practice says those under 16 only need the GP Registration Form; for children aged six or under, provide immunisation-history details.
The patient-information page asks applicants to email completed registration documents to loth.registrations71326@nhslothian.scot.nhs.uk, or hand completed forms to reception if email is not possible.
The practice says an auto-reply should confirm receipt. If you supplied a mobile number, you should receive a text when registration has been processed.
If you are comparing another Edinburgh surgery before choosing where to register, see the separate Hermitage Medical Practice guide and Gilmore Medical Practice guide. Each practice has its own boundary and appointment process.
Repeat prescriptions: allow three working days
Eyre Medical Practice currently asks patients to allow three working days for repeat prescriptions.
| Prescription issue | Eyre Medical Practice guidance |
|---|---|
| Normal request | Use the prescription page/order form or send a postal request. |
| Telephone request | The practice says telephone requests are not accepted unless a GP has authorised this. |
| Pharmacy | Nominate your preferred local pharmacy so the prescription can be collected there. |
| Waiting for collection | Allow extra time for the pharmacy to collect and dispense the prescription. Contact the pharmacy first to check whether it is ready. |
| Request more than two weeks early | Give a reason. The practice warns an early request may not be processed without a valid explanation. |
| Hospital consultant request | The practice says these are processed in the normal prescription timeframe rather than automatically as urgent requests. |
For wider prescription planning and medication-review help, see the Medication Practices patient guide.
Test results: phone between 11am and 4pm
Eyre asks patients to telephone between 11:00am and 4:00pm, Monday to Friday for test results, and says patients should phone personally.
Routine test results
Unless your GP tells you otherwise, allow around one week for a result to come back.
X-rays
The practice says x-ray results generally take longer—around 10 to 14 days.
Who may help instead of—or alongside—a GP?
Eyre’s own staff information shows why reception may direct different problems to different members of the primary-care team.
Practice Nurse
The nursing team provides services including dressings, injections, cervical screening and chronic-disease management, plus lifestyle advice.
Healthcare Assistant
Published services include phlebotomy, blood-pressure checks, new-patient medicals and domiciliary health checks for people aged over 90.
Physiotherapist
You can phone reception and ask for a physiotherapy appointment for suitable musculoskeletal problems. The practice says its physiotherapist cannot see children under 16.
Edinburgh alternatives that may save an unnecessary GP appointment
NHS Pharmacy First Scotland
For many minor illnesses, NHS Scotland says a community pharmacy should be the first place to ask. You normally do not need an appointment and can use any participating pharmacy.
Western General Minor Injuries Unit
NHS 24 says patients should call 111 to access the Western General Hospital Minor Injuries Unit for problems such as cuts, minor burns, sprains, strains and suspected fractures.
Dental problem
The practice directs dental problems to a dentist rather than a GP. NHS 24 can also help with urgent dental problems when normal dental services are closed.
Eye problem
The practice advises contacting an optician for eye problems rather than assuming a GP appointment is the correct first route.
Disabled access, parking and planning your visit
Disabled access
The practice states that its consulting rooms and public areas have been designed to allow disabled patients access to the facilities.
Parking
Public metered parking is available on Eyre Crescent and Eyre Place. The practice specifically asks visitors not to use practice or residential parking spaces.
Emailing the practice and sending clinical photographs
General email
The official contact page lists loth.receptions70018@nhs.scot. However, the practice warns that email from a private address may not be secure and says it does not routinely reply to emails by email. Where possible, it asks patients to telephone reception for appointments, telephone consultations, home visits and general enquiries.
Dermatology photographs
If a practice team member specifically requests photographs, the dermatology page says you may send up to four still images, limited to 3MB each, and must include the patient’s name, date of birth and the clinician who requested them. Video attachments are not accepted.
Problems, complaints and feedback
The practice asks patients who are unhappy with their care or service to contact the Practice Manager. The current patient-information page identifies Ros Chadha and lists ros.chadha@nhs.scot as a complaints contact.
Give the relevant dates, what happened, what you are concerned about and the outcome you are seeking.
This keeps confidential information with the NHS provider rather than an independent information website.
The practice publishes the NHS Scotland complaints procedure and points patients towards further support if a local complaint remains unresolved.
Why you should not look for an Eyre Medical Practice CQC rating
Eyre Medical Practice is in Edinburgh and operates within NHS Scotland. The Care Quality Commission describes itself as the regulator of health and social care in England, so an English-style CQC rating should not be attached to this Scottish GP practice.
Map and directions to Eyre Medical Practice
Eyre Medical Practice
31 Eyre Crescent
Edinburgh
EH3 5EU
Current public-holiday notice
The practice website currently publishes the following Christmas and New Year 2026/27 arrangements:
| Date | Practice notice |
|---|---|
| Friday 25 December 2026 | Closed |
| Monday 28 December 2026 | Closed |
| 29–31 December 2026 | Open |
| Friday 1 January 2027 | Closed |
| Monday 4 January 2027 | Closed |
Holiday notices are temporary information. Recheck the official practice homepage before relying on these dates close to Christmas or New Year.
Official sources used
- Eyre Medical Practice official website
- Official contact details and opening information
- Official appointment and home-visit guidance
- Registration, test results, NHS 24, complaints and self-referral information
- Official repeat-prescription guidance
- Practice facilities, parking and access information
- Official clinical-team information
- NHS 24 Eyre Medical Practice listing
- NHS 24: when to phone 111
- NHS Pharmacy First Scotland
Last verified: 20 September 2026.