Eyre Medical Practice Edinburgh | NHS GP Surgery

Emergency first: MedicalPracticeUK.org is an independent information website, not Eyre Medical Practice, NHS Scotland or NHS 24. Call 999 for a life-threatening emergency. In Scotland, call 111 for urgent medical help when your GP, pharmacy or dental practice is closed and the situation is not life-threatening.
Edinburgh NHS Scotland GP guide

Eyre Medical Practice Edinburgh: appointments, opening hours and patient routes

Eyre Medical Practice is at 31 Eyre Crescent, Edinburgh, EH3 5EU. Unlike many practices that use an online GP triage portal, Eyre’s current appointment guidance tells patients to phone reception. Reception asks for brief information and can offer an appropriate telephone or face-to-face appointment, which may be with a GP or another suitable professional.

1. Phone the practice
2. Brief reception questionsExplain the main problem so you can be directed appropriately.
✓3. Right appointmentTelephone, face to face, GP or another suitable professional.
Main practice telephone

Best used for: appointments, urgent same-day GP queries while the practice is open, home visits, nurse or physiotherapy appointments, registration questions and general practice enquiries.

Address

Eyre Medical Practice
31 Eyre Crescent
Edinburgh
EH3 5EU

For taxis, maps or letters, use the full Eyre Crescent address and EH3 5EU postcode.

Open directions
Telephone
0131 556 8842
Address
31 Eyre Crescent, EH3 5EU
Normal weekday hours
8:00am–6:00pm
Appointment route
Phone reception
Fast answer: NHS 24 lists Eyre Medical Practice as open Monday to Friday from 8:00am to 6:00pm. The practice contact page says standard telephone lines run from 8:30am to 6:00pm. Call 0131 556 8842 to request an appointment. Reception may offer a telephone or face-to-face consultation depending on the problem and available clinician.

Start with the task you actually need to complete

You need Best first step Useful detail
Life-threatening emergency Call 999 Do not wait for the GP surgery or NHS 24 callback.
A GP appointment Call 0131 556 8842. Reception asks for brief information and may offer telephone or face-to-face care.
A home visit Call the surgery before 9:00am. Home visits are for patients too ill to attend, including people who are frail, terminally ill or housebound.
A repeat prescription Use the official prescription page. Allow three working days and nominate a pharmacy.
A test result Phone personally between 11:00am and 4:00pm, Monday to Friday. Most results need about one week; x-rays may take around 10–14 days.
To register Check the practice boundary and current registration status first. The practice controls registration numbers and says processing can take up to seven days once an application is received.
A minor illness Consider NHS Pharmacy First Scotland. A community pharmacy can advise and treat many common conditions without a GP appointment.
Urgent care when closed Call NHS 24 on 111. 111 can assess the problem and direct you to the appropriate local service.

For a broader explanation of GP registration, NHS Scotland access and common surgery tasks, see the Medical Practice UK patient guide.

Opening hours and the lunchtime-closure detail

Service Published time What to know
Practice / normal opening Monday–Friday, 8:00am–6:00pm NHS 24 lists these as the normal weekday opening times.
Standard telephone lines Monday–Friday, 8:30am–6:00pm The official practice contact page publishes this telephone-line window.
Wednesday lunch 12:30pm–1:30pm closure shown on contact page Do not plan a Wednesday lunchtime visit without checking first.
Saturday Closed Use NHS 24 on 111 for urgent non-life-threatening help.
Sunday Closed Use 999 for emergencies and 111 for urgent care.
Lunchtime information is not perfectly consistent across the practice website. The contact/footer information specifically labels a Wednesday 12:30pm–1:30pm lunchtime closure, while another homepage notice says doors and normal telephone access close between 12:30pm and 1:30pm each day, with urgent-call arrangements during that period. If you plan to attend or phone around lunchtime, call the main number first rather than relying on copied hours.

How to book an appointment at Eyre Medical Practice

The current appointment process is straightforward: telephone the practice. Reception will ask for brief information so the request can be directed to an appropriate clinician.

1
Call 0131 556 8842.
For standard calls, the practice publishes telephone-line hours of 8:30am–6:00pm Monday to Friday.
2
Give one clear reason for contacting the surgery.
You do not have to disclose anything that makes you uncomfortable, but enough information helps reception direct you appropriately.
3
Say whether you prefer telephone or face-to-face care.
The practice says patients can state their preference when booking and that anyone who needs to be seen in person will be seen in person.
4
Do not assume the appointment must be with a GP.
Depending on the problem, you may be directed to another suitable primary-care professional or to pharmacy, dental or optometry services.
5
Ask about timing.
The practice says some appointments are available on the day and others can be booked in advance.
Ongoing problem? Eyre is a group practice, so you can consult any of its doctors. For an ongoing or complex problem, the practice encourages continuity with the same doctor where possible. For something urgent, seeing whichever suitable clinician is available may be quicker.

Home visits must be requested before 9am

If you need a home visit, call 0131 556 8842 with the details before 9:00am.

The practice asks patients to request a home visit only when they are too ill to attend the surgery, or where they are very elderly and frail, terminally ill or housebound.

Home visits are not an alternative appointment location for convenience. Explain why the patient cannot safely attend the surgery and give an accurate callback number.

Registering with Eyre Medical Practice

Registration is based on the practice boundary and current list capacity. The practice says you should normally be a permanent resident within its area for more than three months.

Published boundary

Ferry Road Newhaven Road Pilrig Street Leith Walk Leith Street Princes Street Queensferry Street Bell’s Brae Dean Path Orchard Brae Crewe Road South
1
Check your address is inside the practice area.
NHS 24 also warns that appearing in a postcode search does not automatically mean a GP practice covers your address.
2
Check whether applications are currently being accepted.
Eyre says it balances the number joining with those leaving because of high turnover in central Edinburgh and may temporarily control new registrations.
3
Complete the required forms.
Adults should complete the GP Registration Form and Patient Questionnaire. The practice says those under 16 only need the GP Registration Form; for children aged six or under, provide immunisation-history details.
4
Submit once.
The patient-information page asks applicants to email completed registration documents to loth.registrations71326@nhslothian.scot.nhs.uk, or hand completed forms to reception if email is not possible.
5
Watch for confirmation.
The practice says an auto-reply should confirm receipt. If you supplied a mobile number, you should receive a text when registration has been processed.
Timing: the practice says there may sometimes be a wait of up to four weeks before a registration can be submitted because list numbers are managed. Once an application has actually been received, processing may take up to seven days.
Safe Surgery: Eyre states that people living in its practice area can still register if they do not have ID or proof of address, and it does not ask for immigration documents.

If you are comparing another Edinburgh surgery before choosing where to register, see the separate Hermitage Medical Practice guide and Gilmore Medical Practice guide. Each practice has its own boundary and appointment process.

Repeat prescriptions: allow three working days

Eyre Medical Practice currently asks patients to allow three working days for repeat prescriptions.

Prescription issue Eyre Medical Practice guidance
Normal request Use the prescription page/order form or send a postal request.
Telephone request The practice says telephone requests are not accepted unless a GP has authorised this.
Pharmacy Nominate your preferred local pharmacy so the prescription can be collected there.
Waiting for collection Allow extra time for the pharmacy to collect and dispense the prescription. Contact the pharmacy first to check whether it is ready.
Request more than two weeks early Give a reason. The practice warns an early request may not be processed without a valid explanation.
Hospital consultant request The practice says these are processed in the normal prescription timeframe rather than automatically as urgent requests.
Email security: the practice warns that email sent from a private address may not be secure. Read the prescription-form confidentiality information before sending medication details electronically.

For wider prescription planning and medication-review help, see the Medication Practices patient guide.

Test results: phone between 11am and 4pm

Eyre asks patients to telephone between 11:00am and 4:00pm, Monday to Friday for test results, and says patients should phone personally.

Routine test results

Unless your GP tells you otherwise, allow around one week for a result to come back.

X-rays

The practice says x-ray results generally take longer—around 10 to 14 days.

Dropping off a sample? If a GP or Practice Nurse has asked you to provide a sample, label it with your name and date of birth and hand it to the practice before 4:00pm.

Who may help instead of—or alongside—a GP?

Eyre’s own staff information shows why reception may direct different problems to different members of the primary-care team.

Practice Nurse

The nursing team provides services including dressings, injections, cervical screening and chronic-disease management, plus lifestyle advice.

Healthcare Assistant

Published services include phlebotomy, blood-pressure checks, new-patient medicals and domiciliary health checks for people aged over 90.

Physiotherapist

You can phone reception and ask for a physiotherapy appointment for suitable musculoskeletal problems. The practice says its physiotherapist cannot see children under 16.

District nursing: the practice publishes 0131 536 6210 for District Nurses supporting patients confined to home who require nursing assistance.

Edinburgh alternatives that may save an unnecessary GP appointment

NHS Pharmacy First Scotland

For many minor illnesses, NHS Scotland says a community pharmacy should be the first place to ask. You normally do not need an appointment and can use any participating pharmacy.

NHS Pharmacy First Scotland

Western General Minor Injuries Unit

NHS 24 says patients should call 111 to access the Western General Hospital Minor Injuries Unit for problems such as cuts, minor burns, sprains, strains and suspected fractures.

Official NHS 24 minor-injuries listing

Dental problem

The practice directs dental problems to a dentist rather than a GP. NHS 24 can also help with urgent dental problems when normal dental services are closed.

Eye problem

The practice advises contacting an optician for eye problems rather than assuming a GP appointment is the correct first route.

Disabled access, parking and planning your visit

Disabled access

The practice states that its consulting rooms and public areas have been designed to allow disabled patients access to the facilities.

Parking

Public metered parking is available on Eyre Crescent and Eyre Place. The practice specifically asks visitors not to use practice or residential parking spaces.

Need interpretation? NHS Lothian provides interpretation and translation support. If communication support is needed for an appointment, contact the practice in advance so the correct arrangement can be discussed.

Emailing the practice and sending clinical photographs

General email

The official contact page lists loth.receptions70018@nhs.scot. However, the practice warns that email from a private address may not be secure and says it does not routinely reply to emails by email. Where possible, it asks patients to telephone reception for appointments, telephone consultations, home visits and general enquiries.

Dermatology photographs

Do not send skin photographs unless the practice has asked you to. Eyre says unsolicited dermatology images will be deleted.

If a practice team member specifically requests photographs, the dermatology page says you may send up to four still images, limited to 3MB each, and must include the patient’s name, date of birth and the clinician who requested them. Video attachments are not accepted.

Problems, complaints and feedback

The practice asks patients who are unhappy with their care or service to contact the Practice Manager. The current patient-information page identifies Ros Chadha and lists ros.chadha@nhs.scot as a complaints contact.

1
Start with a clear timeline.
Give the relevant dates, what happened, what you are concerned about and the outcome you are seeking.
2
Use the practice’s official complaints route.
This keeps confidential information with the NHS provider rather than an independent information website.
3
If you need help making an NHS Scotland complaint, use official support.
The practice publishes the NHS Scotland complaints procedure and points patients towards further support if a local complaint remains unresolved.

Why you should not look for an Eyre Medical Practice CQC rating

Eyre Medical Practice is in Edinburgh and operates within NHS Scotland. The Care Quality Commission describes itself as the regulator of health and social care in England, so an English-style CQC rating should not be attached to this Scottish GP practice.

For current Eyre information, use Scottish sources: the official practice website, NHS 24, NHS Inform and NHS Lothian. Do not import an English CQC rating, NHS England process or England-only prescription rule into this page.

Map and directions to Eyre Medical Practice

Eyre Medical Practice
31 Eyre Crescent
Edinburgh
EH3 5EU

Map provided for location and directions only. MedicalPracticeUK.org is not the official Eyre Medical Practice website.
Before travelling: confirm the appointment type, allow time for metered parking if driving, and check the lunch-access position if you plan to arrive around 12:30pm–1:30pm.

Current public-holiday notice

The practice website currently publishes the following Christmas and New Year 2026/27 arrangements:

Date Practice notice
Friday 25 December 2026Closed
Monday 28 December 2026Closed
29–31 December 2026Open
Friday 1 January 2027Closed
Monday 4 January 2027Closed

Holiday notices are temporary information. Recheck the official practice homepage before relying on these dates close to Christmas or New Year.

Official sources used

Last verified: 20 September 2026.

Eyre Medical Practice Edinburgh FAQs

What is the Eyre Medical Practice phone number?
The official practice telephone number is 0131 556 8842. Standard telephone lines are listed as open from 8:30am to 6:00pm Monday to Friday.
What are Eyre Medical Practice opening hours?
NHS 24 lists normal opening from 8:00am to 6:00pm Monday to Friday, with weekends closed. The practice contact page lists standard telephone lines from 8:30am to 6:00pm and specifically notes a Wednesday lunchtime closure from 12:30pm to 1:30pm.
How do I book an appointment at Eyre Medical Practice?
Call 0131 556 8842. Reception will ask for brief information and offer an appropriate appointment, which may be by telephone or face to face and may be with a GP or another suitable professional. Some appointments are available on the day and some in advance.
Can I choose a telephone or face-to-face appointment?
The practice says patients can tell reception whether they prefer a telephone or face-to-face consultation. The final arrangement depends on the problem and the type of care required.
How do I request a home visit?
Call the surgery before 9:00am and explain why the patient cannot attend. The practice asks that home visits are requested only when the patient is too ill to attend or is very elderly and frail, terminally ill or housebound.
How long do repeat prescriptions take?
Eyre Medical Practice asks patients to allow three working days. Routine telephone prescription requests are not accepted unless authorised by a GP, and patients are asked to nominate a local pharmacy.
When should I call for test results?
Call between 11:00am and 4:00pm Monday to Friday. Unless your GP says otherwise, allow around one week for most test results and around 10–14 days for x-ray results.
How do I register with Eyre Medical Practice?
First check that you live permanently within the practice boundary and that applications are currently being accepted. Complete the GP Registration Form and, for patients aged 16 or over, the Patient Questionnaire. The practice gives an NHS Lothian registration email and also accepts forms at reception when email is not possible.
Is there parking at Eyre Medical Practice?
The practice says public metered parking is available on Eyre Crescent and Eyre Place. It asks patients not to use practice or residential parking spaces.
Does Eyre Medical Practice have a CQC rating?
No English CQC rating should be used for this Edinburgh practice. CQC regulates health and social care in England. Eyre Medical Practice is an NHS Scotland GP practice, so current information should be checked through the official practice website, NHS 24, NHS Inform and NHS Lothian.
Independent information notice: MedicalPracticeUK.org is not Eyre Medical Practice, NHS Scotland, NHS Lothian or NHS 24. Appointment availability, registration capacity, prescription procedures, holiday closures and service arrangements can change. Use the official links above for live forms, current notices and information affecting an immediate healthcare request.
Eyre Medical Practice Call 0131 556 8842