Dukinfield Medical Practice: GP appointments, opening hours, prescriptions and NHS 111 help
Dukinfield Medical Practice is an NHS GP surgery on Concord Way in Dukinfield, SK16 4DB. This guide helps patients use Accurx/NHS App appointment routes, order repeat prescriptions correctly, check test results, register, request fit notes, plan access needs, understand CQC rating history, and know when to use NHS 111, Ashton/Tameside Urgent Treatment Centre or 999.
Use this for: appointment help if online is difficult, urgent GP/nurse requests, home-visit requests before 10:30am, test-result queries after 11am using option 2, fit-note support, prescription questions, online access help, proxy access, registration, access needs and complaints/feedback.
Dukinfield Medical Practice
20–22 Concord Way
Dukinfield
SK16 4DB
Email: Gmicb-tameside.dukinfieldmedicalpractice@nhs.net
Address note: the official practice/CQC pages show 20–22 Concord Way, while the NHS profile shows 20 Concord Way. Use the postcode SK16 4DB in maps.
Open directionsDecision hub: GP, online request, pharmacy, NHS 111, urgent treatment centre or 999?
Choose the right route first. This avoids waiting in the wrong queue or using an appointment request for something that needs urgent care.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion or someone not responding.
Need GP or nurse help
Use the online Accurx request, NHS App “contact your GP about a health problem,” phone 0161 343 6382, or visit the surgery while open.
Routine appointment or admin request
Submit online with clear details. The practice says it will respond to requests within 48 working hours.
Repeat medicine
Use NHS App, in-person request, repeat slip or prescription post box. The official prescription page says phone prescription requests are not accepted.
Minor illness or medicine question
Ask a local pharmacy for coughs, colds, sore throat, tummy trouble, aches and pains, medicine advice and over-the-counter options.
Surgery closed or urgent but not 999
Use NHS 111. The practice also lists Ashton walk-in / Tameside urgent treatment centre beside A&E for appropriate urgent needs.
Dukinfield Medical Practice opening hours and closure dates
The official contact page lists weekday opening and out-of-hours guidance. Always check the live official page before travelling because protected learning, bank holidays and temporary changes can affect access.
| Day or item | Official listed access | Patient tip |
|---|---|---|
| Monday | 8:00am–7:30pm; extended opening 6:30pm–7:30pm | Late access may be limited; check appointment type before attending. |
| Tuesday | 8:00am–6:30pm | Good day for routine admin, follow-up and prescription queries. |
| Wednesday | 7:00am–6:30pm | Early opening is useful for planned requests; do not assume all services run from 7am. |
| Thursday | 8:00am–6:30pm | Check closure notices because protected learning dates listed by the practice are Thursdays. |
| Friday | 8:00am–6:30pm | Do not leave prescriptions or fit-note admin until late Friday. |
| Saturday/Sunday | Closed | Use NHS 111 for urgent non-emergency help and 999 for emergencies. |
| Protected learning dates shown | Thursday 16 July, 17 September, 15 October, 19 November from 12:30pm | Check the official site for the current year and any extra dates before travelling. |
How to request a Dukinfield Medical Practice appointment
The official appointment page gives three routes: online form, phone, or in-person reception. It also says the practice responds to all requests within 48 working hours.
Use 999 for danger signs. Use NHS 111 if urgent but not life-threatening when the practice is closed.
The official page links to Accurx. NHS App users can also go to Services, then contact the GP about a health problem.
Call 0161 343 6382 and explain one clear main problem first.
The official page says you can drop by when open for face-to-face help.
The practice asks patients to complete a patient triage request with as much detail as possible, and to say if there is more than one problem.
Call reception as soon as possible, or reply CANCEL to a reminder text if you received one. Do not add extra words because the system may not understand.
Hello, my name is [name]. Date of birth: [date]. I am registered at Dukinfield Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse/not improving]. I have tried [medicine or self-care]. I am worried because [reason]. Is this best for GP, nurse, pharmacist, physiotherapist, mental health practitioner, NHS 111, urgent treatment centre or 999?
Online access, NHS App, Patient Access and proxy access
The official online access and digital support pages say patients can order repeat prescriptions, order acute medication by secure message, request appointments, view medical records and manage proxy access where eligible.
| Online task | Official route | Patient tip |
|---|---|---|
| Request appointment/advice | Practice website Accurx form or NHS App Services section. | Include symptom, start date, worsening signs and best contact number. |
| Order repeat prescription | NHS App or Patient Access. | Check the order status; “requested,” “approved,” or “rejected” may appear. |
| Ask about medicine not on repeat | Secure message through NHS App or Patient Access if non-urgent. | For anything urgent, use Accurx or phone. |
| View medical records | NHS App or Patient Access after identity checks. | You may need photo ID or a practice access form for full records. |
| Proxy access | Fill proxy access form and visit practice with photo ID. | Useful for a child, elderly relative or someone who needs support. |
| Need digital help | Call reception on 0161 343 6382. | Ask for help before a prescription or appointment deadline. |
Repeat prescriptions: NHS App, in-person request, slip or post box
The official prescription page says repeat prescription requests are not accepted over the phone. Use NHS App, visit the practice, drop off your repeat slip or use the prescription post box just inside the front door on the left.
NHS App route
Log in, go to repeat prescriptions, select the medications you need, and submit the request. This route is available 24/7.
In-person route
Visit the practice and fill out a request form at reception if online access is not suitable.
Repeat slip / post box
Drop the repeat slip from your last prescription into the prescription post box just inside the front door on the left.
Processing time
Allow 48 hours, excluding weekends and bank holidays. Requests are accepted up to 7 days before they are due.
| Prescription issue | Official detail | Best action |
|---|---|---|
| Can I order by phone? | No prescription requests by phone. | Use NHS App, in-person form or repeat slip/post box. |
| Acute item needed | Practice says acute item requests can be done via NHS App messages or by visiting the practice. | Include medicine name, dose, why needed and remaining supply. |
| Need prescription help | NHS App secure message is listed as the best way to ask about prescriptions. | Phone or visit for questions, but not to order repeats. |
| Collection | Prescription can be sent electronically to nominated pharmacy or picked up at practice if required. | Check your nominated pharmacy before submitting. |
| Medication review due | Regular medication reviews may be required and you may be notified when requesting medication. | Do not ignore review messages; they can block repeat issuing. |
| Minor illness advice | Pharmacists can advise on coughs, colds, sore throats, tummy trouble, aches and pains. | Many pharmacies open late/weekends and have private consultation rooms. |
Test results: online, Patient Access, phone after 11am or visit
The official test-results page says normal results are not notified, and results are not sent by SMS. Once reviewed by a doctor, patients can view results through NHS App/NHS website or Patient Access, phone after 11am using option 2, or visit the practice.
| Result route | Official detail | Patient tip |
|---|---|---|
| NHS App / NHS website | Results can be viewed once reviewed by a doctor. | Check your account before phoning if you have access. |
| Patient Access | Another online option listed by the practice. | Use if your access is set up and linked. |
| Phone | Call 0161 343 6382 after 11am and select option 2. | Avoid peak appointment-call pressure where possible. |
| Visit practice | The official page says you can visit the practice. | Take ID if requested. |
| Normal result | Practice says it will not contact you if results are normal. | Ask if you need clarification or a copy. |
| Question about result | Request an appointment online, by phone or by visiting surgery. | Say test date, test type and who requested it. |
Fit notes: seven-day rule, renewal timing and limits
The official sick-note page says fit notes are required if you have been off work for more than seven consecutive days, including weekends and bank holidays. For seven days or less, employers may accept self-certification.
| Situation | Official rule | Action |
|---|---|---|
| Off work 7 days or less | Employer may accept self-certification. | Use self-certification unless your employer has a specific policy. |
| More than 7 consecutive days | Fit note may be needed. | Use online form, phone or visit reception. |
| Already seen for condition | You can request a fit note through online form, call or reception. | Include condition, dates and work limitations. |
| Not seen for the condition | You may need GP/healthcare professional appointment before a fit note can be issued. | Request an appointment or advice first. |
| Renewal | Practice recommends requesting renewal on the day your current fit note expires. | Do not request too early or leave a gap if employer needs continuity. |
| Retrospective note | Practice says it cannot provide fit notes retrospectively for periods where you were not seen by a clinician. | Ask early and keep records of consultations. |
Home visits: phone before 10:30am if completely housebound
The official appointment page says home visits are only for patients who are completely housebound and cannot leave home. The practice may offer a phone or video call first to assess needs.
| Home visit point | Official detail | What to say |
|---|---|---|
| When to request | Call before 10:30am if you need a home visit. | Call early and describe symptoms clearly. |
| Who qualifies? | Patients completely housebound and unable to leave home. | Explain why travel to surgery is not medically possible. |
| Assessment first | Practice may offer phone or video call first. | Keep phone nearby and ensure access to the patient. |
| Efficiency note | Practice says a doctor can see several patients in the time one home visit takes. | Attend surgery if you can safely do so. |
| Emergency symptoms | Home visit is not the emergency route. | Call 999 for danger signs. |
Register with Dukinfield Medical Practice
NHS currently shows Dukinfield Medical Practice as accepting new patients. The official registration page says the practice accepts patients within a specific area, and also accepts out-of-area registrations for patients who live in Tameside, but cannot provide home visits for out-of-area patients.
Use the postcode checker or ask reception. Out-of-area Tameside patients may be accepted, but home visits are not provided for out-of-area patients.
Collect a form from reception or use the NHS online registration link.
The form asks for name, date of birth, address and NHS number if available.
The practice says it may ask for proof of identity and address.
Some new patients may be invited for a short health check to collect basic health information and discuss ongoing conditions or medication.
Clinics and services: choose the right support
The official clinics page lists general practice services, screenings, vaccinations and specialist clinics. Use the right service rather than requesting a generic GP appointment every time.
| Need | Likely route | What to prepare |
|---|---|---|
| Cervical screening | Nurse appointment. | Bring invitation details and ask if timing matters around periods. |
| Warfarin / anticoagulation | Anticoagulation clinic. | Bring yellow book/INR details and mention bleeding/bruising or medicine changes. |
| NHS Health Check | Eligible patient health check. | Ask if you are eligible and what readings/tests are needed. |
| Vaccinations | NHS/childhood/holiday vaccination route. | Bring vaccination history and travel dates if relevant. |
| Smoking cessation | Smoking support service. | Know current smoking amount and previous quit attempts. |
| Weight management | Weight management clinic/advice. | Bring goals, current weight trend and related health conditions. |
Physical access, hearing support and family facilities
The official contact page lists several physical accessibility features at Dukinfield Medical Practice.
Wheelchair-friendly access
The official page lists wheelchair-accessible entrances, hallways and restrooms.
Automatic doors
Automatic doors are listed. Call ahead if this is essential for your visit.
Hearing and reception support
The practice lists hearing loop, low-level reception desk, reception speaker and microphone.
Baby changing
Baby-changing facilities are listed, useful for parents attending with infants.
Hello, I have an appointment or need to visit Dukinfield Medical Practice. I need help with [wheelchair access / hearing loop / low reception desk / baby changing / carer support]. Can this be added to my request before I attend?
Doctors, clinicians and practice team
The official general information page says Dukinfield Medical Practice was formed in July 2016 when Davaar Medical Centre merged with Hollies Medical Practice. The team includes doctors, nurses, paramedics, pharmacists, physiotherapists and mental health practitioners, and the practice is a training practice.
| Team / point | Official detail | Patient meaning |
|---|---|---|
| Named GP | Dr H McBride / Dr Holly McBride is named on official pages. | Named GP is mainly administrative; you can still see any doctor or clinician. |
| Multi-disciplinary team | Doctors, nurses, paramedics, pharmacists, physiotherapists and mental health practitioners are listed. | You may be routed to the right professional rather than a GP. |
| Training practice | You may see medical students or trainee doctors. | If you prefer not to have a student present, tell reception. |
| Continuity | Practice recommends seeing the same clinician for ongoing health issues where possible. | Say “continuity preferred” when requesting follow-up for a complex issue. |
| GP earnings disclosure | Official page publishes contractual earnings disclosure for 2024/25. | Not useful for choosing care route; included only as official transparency information. |
CQC rating: Overall Good, Effective Outstanding
CQC lists Dukinfield Medical Practice as Overall Good. The latest inspection was 5 February 2019, the report was published on 15 March 2019, and CQC reviewed information on 6 July 2023 without finding evidence that it needed to reassess the rating at that stage.
| CQC item | Official detail | How to explain it |
|---|---|---|
| Overall rating | Good. | Useful quality history, not live appointment availability. |
| Safe | Good. | Displayed key-question rating. |
| Effective | Outstanding. | Higher rating than the overall score for this area. |
| Caring | Good. | Displayed key-question rating. |
| Responsive | Good. | Displayed key-question rating. |
| Well-led | Good. | Displayed key-question rating. |
| Latest inspection / review | Inspection 5 February 2019; report published 15 March 2019; latest review 6 July 2023. | Do not present as a fresh 2026 inspection. |
Map, directions and Concord Way visit checklist
Address: Dukinfield Medical Practice, 20–22 Concord Way, Dukinfield, SK16 4DB. NHS profile may show 20 Concord Way; use the postcode and practice name for maps.
Before travelling
Check opening hours, closure notices, appointment type, whether it is GP/nurse/pharmacist/physio/mental health support, and whether you need forms, ID, medication boxes or hospital letters.
If someone else is driving
Send: Dukinfield Medical Practice, Concord Way, Dukinfield, SK16 4DB. Phone: 0161 343 6382.
If you need access help
Tell reception before attending if you need wheelchair access, hearing loop, low desk support, baby-changing facilities or carer support.
If late or unsure
Call the surgery as soon as possible. Time-limited appointments may need to be rearranged if you miss the slot.
When Dukinfield Medical Practice is closed
The official contact page says NHS 111 is available 24/7 every day of the year. It also lists Ashton walk-in centre / urgent treatment centre, now next to A&E at Tameside Hospital, with x-ray benefit and everyday opening from 9am until 9pm.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Too unwell to wait, unsure which service is right, need urgent advice when surgery closed. |
| Minor injury / urgent treatment need | Ashton/Tameside urgent treatment centre if appropriate | Follow signs to Walk-in Centre/Urgent Treatment Centre at Tameside Hospital. Telephone listed by practice: 0161 342 7050. |
| Medicine problem | Pharmacy or NHS 111 if urgent | Emergency supply, side effects, out-of-hours medicine advice. |
| Routine admin | Online form or wait for opening | Fit notes, repeat prescription requests, test result questions, forms, non-urgent follow-up. |
Official action links used
Use these after reading the practical route above. The article explains what each link is for so patients do not land on the wrong form.
Official Dukinfield Medical Practice website · Contact, hours, access and out-of-hours · Appointments · Online request form · Online access · Digital support · Prescriptions · Test results · Fit notes · Register with the practice · Clinics and services · Practice information · NHS profile · CQC profile