Faversham Medical Practice | NHS GP Appointments & Hours

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Emergency first: This is an independent patient guide, not the NHS and not Faversham Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, serious head injury, overdose, acute confusion, or someone not responding. If the problem is urgent but not life-threatening and the surgery is closed, use NHS 111 online or call 111.
Faversham NHS GP + UTC guide

Faversham Medical Practice: GP appointments, eConsult, UTC hours, prescriptions and registration

Faversham Medical Practice is an NHS GP surgery at Faversham Health Centre, Bank Street, Faversham, Kent ME13 8QR. This guide separates GP surgery tasks from Urgent Treatment Centre tasks, explains appointment routes, repeat prescription rules, new-patient registration, test results, home visits, access, CQC rating and what to do when the practice is closed.

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Need help?
GP or UTC?Routine care goes to GP; minor illness/injury may use UTC.
✓Right route chosen
Current practice phone
01795 905577

Use this for: appointment help, eConsult support, urgent same-day GP request, nurse/HCA booking, test results, home visit requests, prescription queries, registration questions, access needs, and if you are unsure whether to use GP surgery, UTC, pharmacy, NHS 111 or 999.

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Address

Faversham Medical Practice
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR

Use the full Bank Street address because the building also hosts the Urgent Treatment Centre and other local services.

Open directions
Phone
01795 905577
Address
Bank Street, ME13 8QR
UTC
8am–8pm daily
CQC
Overall Good
Quick answer: Faversham Medical Practice is at Faversham Health Centre, Bank Street, Faversham, Kent ME13 8QR. The current official practice phone shown on the practice website is 01795 905577. The GP surgery is normally open Monday to Friday 8:00am–6:30pm. The Faversham Urgent Treatment Centre at the same health centre is listed as open 8am–8pm every day for minor injuries and minor illnesses, including when the GP practice is closed.

What people searching “Faversham Medical Practice” usually need

This page is built around the task behind the search, not just a paragraph about the surgery.

Search phraseReal user needFast route
Faversham Medical Practice phone numberCall the correct current practice line.Use 01795 905577 from the official practice website. CQC still shows an older number, so check official site first.
Faversham Medical Practice appointmentsBook routine, same-day, telephone or online help.Phone/attend 8am–6:30pm, use online booking/eConsult where available, and phone early for same-day problems.
Faversham Medical Practice opening hoursKnow when GP practice and UTC are open.GP surgery weekdays 8am–6:30pm; UTC 8am–8pm daily.
Faversham UTCKnow if minor illness/injury can be seen without GP.UTC can help with minor injuries and minor illnesses; dental infections should use dentist/Dentaline via 111.
Faversham prescriptionsOrder repeat medicine safely.NHS App, in-person prescription box, email, or post. No telephone repeat requests.
Faversham test resultsKnow when and how to ask.Use eConsult/test result route or phone the practice; hospital-ordered tests should be followed up by hospital.
Faversham Medical Practice new patientsRegister and check catchment.Use boundary checker and NHS online registration; regular-medicine patients need a health check.
Faversham Medical Practice CQCCheck rating and date.CQC lists Overall Good; latest full inspection report was published 11 February 2016, with later review note in 2023.

Decision hub: GP surgery, UTC, eConsult, pharmacy, NHS 111 or 999?

Start here before phoning, travelling or submitting the wrong form.

Call 999 now

Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, serious head injury, acute confusion or someone not responding.

Use GP surgery

Routine GP/nurse care, ongoing conditions, medication reviews, repeat prescriptions, fit notes, test results, referrals, long-term condition reviews, routine contraception, chronic disease care and registration.

Use eConsult

Medical or admin matters such as health problems, sick notes, test results, administrative help, prescriptions and medication, contraception and reviews for long-term conditions.

Use Faversham UTC

Minor injuries and minor illnesses such as cuts, wounds, grazes, eye/ear injuries, bites, abscesses, falls, burns, sprains, strains, infections, rashes, emergency contraception, coughs/colds, stomach pain, vomiting, diarrhoea and fever.

Use pharmacy

Minor illness, medicine advice, side effects, coughs/colds, sore throat and some Pharmacy First conditions where suitable.

Use NHS 111

When the practice is closed, when you need urgent help that is not life-threatening, or when you do not know whether to use A&E, UTC, GP or pharmacy.

Opening hours: GP surgery and Urgent Treatment Centre

The GP surgery and UTC are at the same health centre but are not the same service. Check which one you need before travelling.

Official contact and hours Opening hours page Urgent Treatment Centre page
ServiceListed hoursPatient note
GP surgery: Monday8:00am–6:30pmPhone early for same-day GP needs; use later morning/afternoon for routine booking where possible.
GP surgery: Tuesday8:00am–6:30pmUse eConsult/online route for suitable admin and routine requests.
GP surgery: Wednesday8:00am–6:30pmCheck training closure notices before travelling.
GP surgery: Thursday8:00am–6:30pmOrder prescriptions before weekend pressure.
GP surgery: Friday8:00am–6:30pmDo not leave prescription/admin chasing until late Friday.
GP surgery: Saturday/SundayClosedSome Saturday pre-booked appointments may exist, but normal surgery is closed.
Routine clinic timesMonday–Friday 8:40am–11:50am and 3:00pm–5:10pmRoutine clinic times are appointment sessions, not walk-in GP access.
UTC8:00am–8:00pm every dayFor minor injury and minor illness, open to all patients whether registered with a Faversham GP or not.
Training closure warning: the practice posts mandatory training-afternoon closures and says Kent and Medway ICB arranges out-of-hours GP cover via 111 during those times. Check the official homepage/contact page before travelling on a training day.

How to book or request an appointment

The appointment guide says patients can phone or attend the practice to make an appointment between 8:00am and 6:30pm. Routine appointments can be booked up to four weeks ahead depending on availability.

Official appointments page eConsult / online consultation Call 01795 905577
1
Check danger signs first.
Call 999 for life-threatening symptoms. Do not wait for eConsult or a routine GP slot.
2
For same-day GP concerns, phone early.
The practice advises patients to phone early to request an appointment for the same day.
3
For routine appointments, avoid the early rush.
The practice asks routine callers to phone later in the morning or afternoon so urgent same-day callers can get through early.
4
Keep one problem per 10-minute appointment.
The appointment page says appointments are booked for 10 minutes and asks patients not to bring a list of unrelated problems to one appointment.
5
Use telephone consultations when physical examination is not needed.
If the doctor or nurse decides you need to be seen, they can arrange an appropriate appointment.
6
Cancel if you cannot attend.
Repeated missed appointments may lead to online booking being disabled and the practice asking you to register elsewhere.
Phone or eConsult script
Hello, my name is [name]. Date of birth: [date]. I am registered at Faversham Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [self-care/medicine]. Is this best for GP, urgent care practitioner, nurse, pharmacist, eConsult, UTC, NHS 111 or 999?

eConsult and online services: what to use online

The official contact page says eConsult can be used for medical and administrative matters. The eConsult page may close when online requests are not being accepted, so check the message on the live page.

Open eConsult Official online services NHS App guide
Online routeUseful forPatient tip
eConsultHealth problems, sick notes, test results, admin help, prescriptions/medication, contraception and long-term condition reviews.If the portal says requests are closed, call the practice if you need help today.
NHS AppRepeat prescriptions, appointment management where enabled, NHS 111 online, GP record, medicines, allergies, vaccinations and test result viewing.Set it up before you urgently need medicine or results.
Online appointmentsThe appointment page says online appointments can be accessed at any time.Still use the right urgent route if symptoms are severe.
Proxy consentRelative, friend or carer may need permission form before discussing confidential details.Consent can be limited to test results, prescriptions or medical conditions.
Online-request safety: do not use online forms for severe symptoms, chest pain, breathlessness, stroke signs, major trauma, severe bleeding, serious allergic reaction or someone not responding. Use 999.

Faversham Urgent Treatment Centre: when to use it

The UTC is at Faversham Health Centre and is open 8am–8pm every day. It is open to all patients, whether registered with a Faversham GP or not.

Official UTC page UTC information NHS 111 online
UTC may help withDo not use UTC forBetter route
Minor injuries: cuts, wounds, grazes, eye/ear injuries, bites, abscesses, falls, burns, sprains, strains and foreign bodies.Severe breathing problems, chest pain/heart attack, stroke signs, severe bleeding, major trauma or severe head injury.999 or A&E depending on severity.
Minor illnesses: infections, rashes, emergency contraception, coughs/colds, stomach pain, vomiting, diarrhoea and high temperature in children/adults.Routine GP reviews, repeat prescription reviews, fit notes, long-term condition routine follow-up or planned GP admin.GP surgery/eConsult/NHS App.
Minor head injuries where suitable.Severe head injuries or loss of consciousness.999/A&E.
Open to all patients, registered or not.Dental infections.Own dentist or Dentaline via 111.
Same-building tip: the GP practice and UTC are both at Faversham Health Centre. Tell reception clearly whether you are attending a GP appointment or the Urgent Treatment Centre.

Repeat prescriptions: NHS App, box, email or post — not phone

The prescription page says repeat prescription requests are not taken over the telephone because of the possibility of error.

Official prescriptions page NHS App Prescription email Find a pharmacy
App

NHS App

Use the NHS App to order repeat prescriptions and choose a pharmacy for electronic prescriptions.

Box

Prescription box

Drop your repeat slip into the prescription box near the Health Centre front door with required items clearly marked.

@

Email

Use kmicb.fmpprescriptions@nhs.net for repeat prescription requests and queries.

Post

Post

Send the request by post. Include a stamped addressed envelope if you want it posted back.

Prescription issueOfficial ruleBest action
Repeat medicineOrder through NHS App, prescription box, email or post.Do not phone routine repeat requests.
Collecting at surgeryAllow at least 3 working days.Order before your last few doses.
Collecting from pharmacyAllow at least 4 working days.Nominate pharmacy using EPS if suitable.
Medicine not on repeat slipGive exact drug name and dosage.Copy from box, hospital letter or NHS App.
Posted requestsAllow extra time for the request to reach the surgery.Do not post urgent medication requests close to running out.
Medication reviewPatients on repeat medication may be asked to see a doctor, nurse practitioner or practice nurse at least once a year.Book review early if medicines are blocked or due for review.
Medicine planning tip: if collecting from a pharmacy, allow at least 4 working days plus pharmacy stock time. Weekends, bank holidays, training closures, medicine reviews and posted requests can add delay.

Test results: use the right result owner

Use the practice route for GP-ordered tests and hospital/clinic route for tests ordered by hospital teams.

Official contact page eConsult test result route Proxy consent form
SituationBest routePractical note
GP ordered the testUse eConsult/test-result route or call the practice.Have test date and type ready.
Hospital ordered the testContact the hospital clinic or department.They are responsible for explaining their own test.
Someone else asksPractice may need explicit consent.Proxy consent can be limited to test results, prescriptions or medical conditions.
Need copy of recordsAsk practice about records/access route.Identity and confidentiality checks may apply.
Result tip: when you have any test, ask “Who ordered this and who will explain the result?” This prevents the GP surgery and hospital each sending you to the other.

Fit notes and sick notes

Use eConsult/sick-note route for suitable fit note requests. Do not use emergency appointments for routine paperwork.

Official fit note page Request via eConsult GOV.UK self-certification
SituationRuleAction
Off work 7 days or lessYou usually self-certify.Use employer/GOV.UK self-certification route.
Off more than 7 daysEmployer may ask for a fit note.Use eConsult or practice fit-note route.
Hospital treatmentHospital team should issue fit note for hospital-managed recovery.Ask hospital before contacting GP.
Urgent appointment requested only for paperworkNot usually appropriate.Use admin/eConsult route unless there is a new urgent medical problem.

Home visits: not for emergency care

The appointment page says home visits from GP practices are not for emergency care. Visit requests may be triaged by telephone first to decide whether the visit is needed, who should visit and how urgently.

Official home visit guidance Call practice
SituationUse thisImportant note
Emergency symptoms999 or A&E.Home visits are not emergency care.
Possible GP home visitPhone practice and give clear symptoms.Visit request may be triaged first.
Who may visit?Urgent Care Practitioner, Community Nurse or GP.The practice decides based on need.
Minor head injuryUTC may be suitable.Severe head injury or loss of consciousness needs emergency route.

Register with Faversham Medical Practice

NHS currently shows the practice as accepting new patients. The official new-patient page says to check the boundary map first and use NHS online registration if your postcode is within the catchment area.

Official new patient page NHS online registration NHS profile
1
Check the practice boundary.
Use the boundary checker before registering.
2
Use NHS online registration if inside catchment.
The official page links to secure NHS online registration for the practice.
3
Confirm details at first visit.
The practice says you will be asked to confirm your details when you first visit.
4
If you take regular medicines, expect a health check.
The practice says regular-medication patients will be asked to book a Healthcare Assistant patient health check to update medicines and arrange any blood tests or BP checks.
5
Temporary patient route exists.
If away from home and needing care, emergency treatment can be available for 14 days; temporary registration can last up to 3 months.
New-patient medicine tip: before changing GP, take photos of medicine boxes and repeat slips, and request enough medicine from your old practice so you do not run out during registration and medication review.

Useful clinics and services at Faversham Health Centre

Many requests do not need a standard GP appointment. Use the right clinic or team route where possible.

Official clinics page Who should I see? X-ray page
NeedOfficial detailPatient action
X-rayPatients can get x-rays at Faversham Health Centre. X-ray page says open 10am–4pm Monday to Friday and other x-rays may need advance booking or phone 01227 864249.Check whether you need to book before attending.
Healthcare assistantHCAs support phlebotomy, blood pressure, ECGs, ear syringing, NHS Health Checks and new-patient checks.Ask for the correct HCA appointment rather than a GP if suitable.
Urgent Care PractitionersHelp run the UTC at Faversham Health Centre.Use UTC for suitable minor illness/injury route.
Pharmacy techniciansCan help with prescription or medication queries.Use prescription/email/query route with exact medicine details.
Yellow feverThe all-services page says the practice is no longer a Yellow Fever Centre.Use a specialist travel clinic for yellow fever needs.
Non-NHS/private formsSome medical examination/report work can be done by any doctor, not only your GP.Ask fee, timescale and whether a GP signature is actually required.

Access, wheelchair facilities and arrival tips

The official contact page says all parts of the practice are easily accessible by wheelchair and disabled toilet facilities are available.

Official access details Faversham Health Centre listing
Access

Wheelchair access

The practice says all parts are easily accessible by wheelchair.

WC

Disabled toilet

Disabled toilet facilities are listed on the official contact page.

Screen

Check-in screen

The appointments page says patients can use the check-in screen on the left-hand wall to avoid queuing on arrival.

UTC

Same building confusion

Tell staff whether you are attending GP surgery, nurse appointment, UTC or another health-centre service.

Access request script
Hello, I have an appointment/request at Faversham Medical Practice. I need help with [wheelchair access / disabled toilet / check-in support / carer help / communication support]. Can this be added to my visit notes before I attend?

Doctors and practice team snapshot

The official team page lists several doctors, healthcare assistants, urgent care practitioners, pharmacy technician roles, management, reception and administration staff. Availability can change, so use this as a practical route guide, not a guarantee of a named clinician’s session.

Official meet the team page
Team areaOfficial examplesBest for patients
GP partners/doctorsOfficial page lists Dr Daniel Moore, Dr Nicholas Tan, Dr Caroline Baker, Dr Gaurav Gupta, Dr Lincy George, Dr Daniel Titterton, Dr Caroline Rickard and Dr Garry Smith.Medical assessment, diagnosis, referrals, long-term condition planning and continuity where possible.
Healthcare assistantsPhlebotomy, blood pressure, ECGs, ear syringing, NHS Health Checks and new-patient checks.Use HCA route for checks that do not need a GP.
Urgent Care PractitionersHelp run the UTC at Faversham Health Centre.Minor illness/injury urgent-care work where suitable.
Pharmacy technicianShaun Tutt is listed as Pharmacy Technician.Medication and prescription queries.
Reception and adminReception, secretaries, iWorkflow and admin staff are listed.Routing, admin tasks, forms, referrals and communication support.

Phone, address and merger notes: avoid outdated details

Different official/public profiles can show older information. This article uses the current practice website first for live-contact actions.

Source / issueWhat appearsHow to use it
Official practice websitePhone 01795 905577; address Faversham Health Centre, Bank Street, ME13 8QR.Use first for current patient actions.
NHS profileFaversham Health Centre, Bank Street, ME13 8QR and accepting new patients.Use for NHS profile and registration status confirmation.
CQC older profileShows phone 01795 562011 and postcode ME13 8PR, with Overall Good rating.Use for inspection history; confirm live contact details on the practice site.
Merger noteOfficial homepage says merger process with Newton Place Surgery started 1 April 2025 and the new practice name is Faversham Medical Group, while sites retain current names.Use “Faversham Medical Practice” for this Bank Street site, but be aware of group-level changes.

CQC rating: Overall Good, Responsive Outstanding

CQC lists Faversham Medical Practice as Overall Good. The profile shows the latest inspection date as 22 October 2015, report published 11 February 2016, and a latest review note dated 6 July 2023 saying CQC did not find evidence requiring reassessment at that stage.

Official CQC profile CQC inspection summary
CQC itemOfficial detailPatient meaning
OverallGood.Use as inspection history, not live appointment availability.
SafeGood.One of five key CQC questions.
EffectiveGood.One of five key CQC questions.
CaringGood.One of five key CQC questions.
ResponsiveOutstanding.This is the strongest displayed key-question rating.
Well-ledGood.One of five key CQC questions.
Latest reportPublished 11 February 2016.Not a new 2026 inspection.
Latest review note6 July 2023 review found no evidence to reassess rating at that stage.Still check live CQC page for any changes.

Map, directions and Bank Street visit checklist

Address: Faversham Medical Practice, Faversham Health Centre, Bank Street, Faversham, Kent ME13 8QR. Use the map for planning only and confirm your exact appointment/service before travelling.

Before travelling

Check if you need GP practice, nurse/HCA, UTC, x-ray, pharmacy or another health-centre service.

Bring with you

Medication list, allergies, appointment message, hospital letters, forms, samples if requested, glasses/hearing aids and phone.

If using UTC

Bring symptom start time, injury time, current medicines, allergies and details of any first aid or medicines already tried.

If someone is driving

Send the exact address: Faversham Health Centre, Bank Street, Faversham, Kent ME13 8QR.

When the GP practice is closed

The official contact page says to dial 111 when the practice is closed if you need medical help fast, do not know who to call, think you need A&E/urgent care, or need health information/reassurance. It also says the Faversham UTC remains open 8am–8pm daily for minor injuries and minor illnesses.

NHS 111 online Faversham UTC Find a pharmacy
ProblemUse thisExamples
Life-threatening emergency999Chest pain, stroke signs, severe breathing difficulty, severe bleeding, collapse, not responding.
Urgent but not life-threateningNHS 111 online or call 111.Need help fast, unsure who to call, think urgent care/A&E may be needed.
Minor injury/illness during UTC hoursFaversham UTC.Cuts, sprains, strains, minor burns, rashes, infections, stomach upset, coughs/colds, fever.
Dental infectionDentist or Dentaline via 111.Practice UTC page says dental infections are not treated there.
Routine admineConsult or phone during opening hours.Fit notes, routine results, forms, repeat prescription queries and non-urgent follow-up.

Official action links used

Use these after reading the practical route above, so you do not land on the wrong form or attend the wrong service.

Official Faversham Medical Practice website · Contact and hours · Appointments · eConsult · Urgent Treatment Centre · Prescriptions · Online services · New patients · Meet the team · X-ray · NHS profile · CQC profile

Faversham Medical Practice FAQs

What is the phone number for Faversham Medical Practice?
The current official practice website lists 01795 905577. CQC still shows an older number, so use the practice website number first for live patient actions.
Where is Faversham Medical Practice?
Faversham Medical Practice is at Faversham Health Centre, Bank Street, Faversham, Kent, ME13 8QR.
What are Faversham Medical Practice opening hours?
The official contact page lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed. Training afternoons and bank holidays can change access, so check the official page before travelling.
What are the Faversham Urgent Treatment Centre hours?
The UTC at Faversham Health Centre is listed as open from 8am to 8pm every day, including weekends. It is for minor injuries and minor illnesses, not routine GP admin.
Can anyone use Faversham UTC?
The practice says the UTC is open to all patients, whether or not they are registered with a Faversham GP.
What can the UTC help with?
The UTC can help with minor injuries such as cuts, wounds, grazes, eye and ear injuries, bites, abscesses, falls, burns, sprains, strains and foreign bodies; and minor illnesses such as infections, rashes, emergency contraception, coughs/colds, stomach pain, vomiting, diarrhoea and fever.
Does the UTC treat dental infections?
No. The practice says dental infections are not treated there. Contact your own dentist or Dentaline via 111.
How do I book an appointment?
You can phone or attend the practice between 8am and 6:30pm, use online appointment access where available, or use eConsult for suitable online requests. Phone early for same-day urgent issues and later in the morning or afternoon for routine advanced booking.
How long are GP appointments?
The official appointment page says appointments are booked for 10 minutes. If your case is more complicated, book a longer appointment and avoid bringing a list of unrelated problems to one appointment.
Can I use eConsult?
Yes, when the online portal is accepting requests. The contact page says eConsult can be used for health problems, sick notes, test results, admin help, prescriptions and medication, contraception and reviews for long-term conditions.
Can I order repeat prescriptions by phone?
No. The official prescription page says repeat prescription requests are not taken over the telephone because of possible error. Use NHS App, prescription box, email or post.
What is the repeat prescription email?
The official prescription page lists kmicb.fmpprescriptions@nhs.net for repeat prescription requests and repeat prescription queries.
How long do repeat prescriptions take?
The practice says to allow at least 3 working days before collecting at the surgery, or at least 4 working days if collecting from a pharmacy. Posted requests need extra time.
Is Faversham Medical Practice accepting new patients?
NHS currently shows Faversham Medical Practice as accepting new patients. The practice asks patients to check the boundary map first and use NHS online registration if inside the catchment area.
What should regular-medication patients do when registering?
The practice says patients on regular medications will be asked to make an appointment with a Healthcare Assistant for a patient health check, to update the medication list and arrange any necessary blood tests or blood pressure checks.
Does Faversham Medical Practice have wheelchair access?
The official contact page says all parts of the practice are easily accessible by wheelchair and disabled toilet facilities are available.
What is the CQC rating for Faversham Medical Practice?
CQC lists Faversham Medical Practice as Overall Good. CQC displays Safe Good, Effective Good, Caring Good, Responsive Outstanding and Well-led Good. The latest report was published 11 February 2016, with a review note on 6 July 2023.
What should I do when the practice is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Use 999 for life-threatening emergencies. Faversham UTC is open 8am to 8pm daily for suitable minor illness and injury.
Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not Faversham Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, eConsult availability, UTC scope, appointment routes, prescription rules, registration status, staff details, access facilities, CQC information and services can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.
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