Shotfield Medical Practice Wallington

Emergency first: This is an independent patient guide, not the NHS, CQC or Shotfield Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, overdose/poisoning, severe allergic reaction, acute confusion, serious head injury, or someone not responding. For urgent non-emergency help, use NHS 111 online or call 111.

Wallington NHS GP action guide

Shotfield Medical Practice Wallington: GP route, pharmacy help, Jubilee Health Centre map and CQC details

Shotfield Medical Practice is an NHS GP surgery listed at Jubilee Health Centre, Shotfield, Wallington, Surrey SM6 0HY. Use this practical guide to find the correct phone route, avoid confusing the GP practice with Jubilee Health Centre services, use Pharmacy First for minor illness, check CQC status, plan your visit and know what to do when the surgery is closed.

Choose the right route Use Pharmacy First Map and directions

Pain or illness?

GP, pharmacy or 111?Pick the safest route before travelling.

✓Care route found

Practice phone

020 8669 7612

Use this number for: Shotfield GP surgery queries, appointment access, registration questions, prescription-route questions, referral/admin questions, accessibility needs, or if you are unsure whether to use the GP, pharmacy, Jubilee Health Centre helpdesk, NHS 111 or 999.

Tap to call Use phone script

Address

Shotfield Medical Practice
Jubilee Health Centre
Shotfield
Wallington
Surrey
SM6 0HY

CQC lists the location as Jubilee Health Centre West, Shotfield, Wallington, Surrey, SM6 0HY. Use the full postcode for maps, taxis and carers helping you travel.

Open directions

Phone

020 8669 7612

Address

Jubilee Health Centre, SM6 0HY

NHS status

Accepting new patients

CQC

Overall Good

Quick answer: Shotfield Medical Practice is listed by NHS at Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. CQC lists the phone number as 020 8669 7612 and rates the practice Good overall. NHS currently shows the surgery as accepting new patients. For urgent non-emergency help when closed or unsure, use NHS 111; call 999 for life-threatening emergencies.

What people searching “Shotfield Medical Practice Wallington” usually need

This page is built around actions, not paragraphs. Find the search intent below and go straight to the practical step.

Search phrase	Real user need	Fast answer
Shotfield Medical Practice Wallington	Phone, address, NHS GP status and map.	Jubilee Health Centre, Shotfield, Wallington, SM6 0HY. Phone 020 8669 7612.
Shotfield Medical Practice appointments	Know whether to call, use NHS 111 or self-care route.	Call the surgery for GP access. Use NHS 111 if urgent and the surgery is closed or you are unsure.
Shotfield Jubilee Health Centre	Work out whether a service is run by the GP or the building.	Jubilee Health Centre services such as ECG, X-ray, physiotherapy and chiropody may not be run by Shotfield Medical Practice.
Shotfield prescriptions	Get emergency medicine or avoid running out.	Use practice prescription route for routine repeats. Use NHS 111 emergency prescription route if urgent and suitable.
Shotfield Pharmacy First	See if a pharmacist can treat a common minor illness.	Earache, sore throat, infected insect bite, impetigo, shingles, sinusitis and some UTIs may be covered by Pharmacy First.
Shotfield CQC rating	Check quality rating.	CQC lists Overall Good and Good in Safe, Effective, Caring, Responsive and Well-led.

Decision hub: GP, Pharmacy First, Jubilee service, NHS 111 or 999?

Use this before phoning or travelling. It prevents the common mistake of asking the GP surgery about a service run by Jubilee Health Centre or NHS Property Services.

Call 999 now

Life-threatening symptoms: chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, overdose, severe allergic reaction, serious head injury or someone not responding.

Use NHS 111

Urgent medical help that is not life-threatening, out-of-hours advice, emergency repeat medicine route, or when you are unsure whether GP, urgent care, pharmacy or A&E is needed.

Call Shotfield Medical Practice

Registered patient GP access, appointment/admin questions, practice registration, prescription route questions, referrals, private letters/forms, accessibility needs and record-related help.

Use Pharmacy First

Common minor conditions such as sore throat, earache in children/young people, impetigo, infected insect bites, shingles, sinusitis and uncomplicated UTIs in women aged 16 to 64.

Use Jubilee Health Centre helpdesk

Building or non-GP services such as X-rays, physiotherapy, chiropody or centre navigation. The official Shotfield page says these are not run by Shotfield Medical Practice.

Use hospital/clinic first

If a hospital or community service ordered your test, scan, ECG, referral or medication, contact that service first because the GP may not hold the result or request.

Contact, opening-time check and phone script

NHS shows live open/closed status on the Shotfield Medical Practice profile, but opening information can change. Check the NHS profile or the official practice website before travelling.

NHS Shotfield profile Official practice website NHS 111 online Call 020 8669 7612

Need	Best action	Important note
Check if open now	Use the NHS profile or official practice website.	NHS displays live “open/closed” information and links to opening times.
GP access	Call 020 8669 7612.	Explain symptoms clearly and mention if urgent.
Urgent when closed	Use NHS 111 online or call 111.	Call 999 if life-threatening.
Building/service question	Use Jubilee Health Centre helpdesk numbers in the Jubilee section.	Do not use the GP number for non-GP centre services.
Private letters/forms	Ask the practice about fees and timescale first.	Shotfield says private work usually needs payment before work starts and can take at least 10 working days.

Phone script for Shotfield reception

Hello, my name is [name]. Date of birth: [date]. I am registered with Shotfield Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [medicine/self-care]. Is this best for a GP appointment, pharmacist, NHS 111, Jubilee Health Centre service, hospital team or another route?

Appointments and getting the right clinician

Use the practice route for GP surgery care. For common minor illness, the fastest route may be pharmacy. For urgent non-emergency help, use NHS 111 if you cannot wait or the surgery is closed.

Check emergency symptoms first.
Use 999 for serious or life-threatening problems. Do not wait for GP reception or online forms.

Decide if a pharmacist can help.
Pharmacy First can treat listed conditions without needing a GP appointment first.

Call Shotfield for GP surgery needs.
Use 020 8669 7612 and give one clear reason for the request.

Accept the right professional.
Your need may be handled by a GP, nurse, pharmacist, hospital team, community service or self-referral route.

Prepare before calling.
Have NHS number if known, date of birth, medication list, allergies, symptom start date, preferred pharmacy, access needs and callback number ready.

Full name and date of birth

Best callback number

Main symptom or admin request

When it started

Getting worse or stable?

Medication and allergies

Hospital letters if relevant

Preferred pharmacy

Carer consent if helping someone

Pharmacy First and minor illness: avoid unnecessary GP delays

The official Shotfield minor illness page explains that pharmacists can give advice, treatment and in some cases prescription medicine for specific conditions without seeing a GP first.

Official Shotfield Pharmacy First page Find a pharmacy Emergency prescription route

Condition	Pharmacy First age/rule listed	Use this route when
Earache	Aged 1 to 17 years.	Child/young person has ear pain and no emergency red flags.
Impetigo	Aged 1 year and over.	Suspected contagious skin infection.
Infected insect bite	Aged 1 year and over.	Bite looks infected but patient is not severely unwell.
Shingles	Aged 18 years and over.	Painful rash/blisters suggest shingles.
Sinusitis	Aged 12 years and over.	Sinus symptoms without severe red flags.
Sore throat	Aged 5 years and over.	Sore throat where pharmacy assessment is suitable.
UTI	Women aged 16 to 64 years.	Uncomplicated urinary symptoms; use urgent care if severe, pregnant, male, child, kidney pain or very unwell.

Weekend tip: the Shotfield page notes that online pharmacy self-referral may take longer at weekends because the practice is closed, so walking into a local pharmacy may be faster.

Repeat medicine and emergency prescription help

For routine repeat prescriptions, use the current official Shotfield prescription route or NHS App route shown by the practice. For emergency repeat medicine when the surgery is closed, NHS 111 online may direct you to a pharmacy.

111

Emergency repeat medicine

If you get medicine by repeat prescription and may run out before the surgery can help, use the NHS 111 emergency prescription route.

Pharmacy advice

Ask your pharmacy about side effects, medicine timing, emergency supply and over-the-counter options for minor illness.

NHS

NHS App

The official Shotfield minor illness page explains that NHS App gives secure access to NHS services and can be used by eligible patients aged 13+ registered with a GP surgery in England.

Plan

Do not wait

Order regular medicines early before weekends, bank holidays, travel, hospital changes or medication reviews.

Medicine situation	Best action	Patient tip
Routine repeat request	Use the practice’s current official prescription route or NHS App if enabled.	Check nominated pharmacy before ordering.
Need medicine urgently	Use NHS 111 emergency prescription service or contact a pharmacy.	Do this before your last tablet/inhaler runs out.
Medicine suggested by hospital specialist	Shotfield guidance says the practice needs written information from the specialist before prescribing.	Ask the hospital for the first issue where possible.
Fear of flying diazepam	Shotfield guidance says doctors have decided not to prescribe diazepam for fear of flying.	Use airline fear-of-flying courses or mental health support instead.
Over-the-counter medicines	GP, nurse or pharmacist will generally not prescribe OTC medicines for many minor conditions.	Ask a pharmacist for safe self-care options.
Old medicines	Return unused medicines to a pharmacy.	Do not bin or flush medicines.

Medicine safety: do not rely on a directory page for clinical medicine decisions. Confirm the current repeat-prescription route with Shotfield Medical Practice, your NHS App, your nominated pharmacy or NHS 111.

Jubilee Health Centre services: do not confuse building services with the GP practice

The official Shotfield Jubilee Health Centre page says some services at the centre are run by NHS Property Services or other teams, not by Shotfield Medical Practice.

Official Jubilee Health Centre page

Service or query	Official detail	Best action
Jubilee Health Centre helpdesk	Telephone 07593 500163 or 07808 264662. Official page says they do not have a landline.	Use for building/non-GP service navigation, not Shotfield GP appointments.
Open access ECG	Patients referred for open access ECG need to ring and book before attendance.	Call 0208 296 2575 once you have the request form.
Community Cardiology	No longer provided at Jubilee Health Centre; moved to The Old Court House Surgery, Throwley Way, Sutton, SM1 4AF.	Contact The Old Court House Surgery on 020 8643 5139.
X-rays	Listed as available at the centre, but not run by Shotfield Medical Practice.	Ask the Jubilee helpdesk or relevant provider.
Physiotherapy	Listed as available at the centre, but not run by Shotfield Medical Practice.	Use the provider/contact given with your referral.
Chiropody	Listed as available at the centre, but not run by Shotfield Medical Practice.	Ask the Jubilee helpdesk if you are unsure where to go.

Local arrival tip: Jubilee Health Centre houses more than one service. Check the service name on your appointment letter before asking the GP reception desk.

Register with Shotfield Medical Practice

NHS currently shows Shotfield Medical Practice as accepting new patients. Registration status and catchment can change, so use the NHS profile and the practice route before relying on this page.

NHS Shotfield profile NHS registration guidance Official Shotfield website

Check the NHS profile first.
Confirm whether Shotfield is still accepting new patients and whether you are in the right local area.

Keep medicine supply safe.
If you take repeat medicine, do not switch GP when you are already nearly out. Keep a medication list from your old practice.

Prepare your details.
Name, date of birth, address, previous GP, NHS number if known, regular medicines, allergies, carer details and emergency contact.

Ask the surgery about their current process.
Registration forms, proof checks and processing times can change.

Book any new-patient review if offered.
This helps the practice confirm medication, long-term conditions, contact details and care needs.

NHS number note: knowing your NHS number helps, but NHS guidance says you do not need to know it to use NHS services.

Test results, ECGs, hospital tests and samples

For GP-ordered tests, contact Shotfield using the practice route. For tests arranged by hospital, clinic or a Jubilee Health Centre service, contact that service first because the GP may not hold or action the result.

Result or sample issue	Best route	Practical tip
GP blood/urine result	Use the Shotfield practice phone or online route if available.	Ask when the result was received and whether a clinician has reviewed it.
Hospital/clinic test	Contact the hospital or clinic that ordered it.	They are responsible for explaining their own tests.
Open access ECG	Call the ECG booking number after you have the request form.	Official Jubilee page lists 0208 296 2575 for ECG appointment booking.
Sample drop-off	Use only correct containers and follow practice instructions.	Label name, date of birth, date and reason if instructed.
Someone else asking	Results are normally subject to confidentiality rules.	Arrange consent if you are helping an adult relative.

Diabetic eye screening: South West London contact

Shotfield’s diabetic eye screening page says NHS eye screening is free for people with diabetes aged 12 and over. It explains OCT scanning and lists South West London Diabetic Eye Screening contact details.

Official diabetic eye screening page

Eye

Who it is for

People with diabetes aged 12 and over are invited for NHS diabetic eye screening because retinopathy can have no symptoms until advanced.

Call

Booking/contact

Official Shotfield page lists 0333 456 0223 and email miul.administration@nhs.net.

OCT

OCT scanning

OCT is described as an advanced screening camera using light waves to capture 3D eye images.

Sites

Venues mentioned

Purley Memorial Hospital, Junction Health Centre at Clapham Junction and The Nelson Health Centre in Wimbledon are listed for OCT scanning pathways.

Non-NHS letters, reports and private fees

Shotfield’s Non NHS Charges page says fees are payable at the time of request, work does not start until payment is made, and private forms/letters normally need at least 10 working days. Always confirm the current fee before paying.

Official Non NHS Charges page

Private item listed by Shotfield	Listed charge	Useful note
Private sick note	£80	For private certification needs; NHS fit-note rules may differ.
Private referral letter	£100	Private patients only, according to listed fee table.
Private prescription	£40	Limited to specific private/travel/malaria situations described by the practice.
School certification	£80	Ask whether school truly needs GP signature.
Holiday cancellation form	£80	Bring full insurer paperwork and deadline.
Insurance claim forms / appeals	£120	For claim forms and appeal-related evidence.
GP insurance applicant report	£135	Consent and records review may be required.
Brief letter	£50	Usually one page; extra page listed as additional charge.
Detailed letter	£100	Do not expect same-day completion.
HGV/MGV/PCV/racing/sport/taxi medical	£150	Fee listed as payable in advance and non-refundable.
Power of Attorney certificate	£250	Practice says to check if usual GP wants to do it first.
Passport signing	Not undertaken	The Shotfield page says no doctor at the practice undertakes passport signing.

Money-saving tip: ask whether another trusted professional can sign a document before paying for GP private work. Shotfield’s page gives passport applications as an example where another person in a position of trust may be suitable.

Parking, access and arrival planning

Use the map and official service information before travelling. Jubilee Health Centre contains multiple services, so check your letter or booking message carefully.

Parking and arrival

Use the full postcode SM6 0HY and allow extra time around Wallington town-centre traffic, school runs and pharmacy collection times.

Nearby pharmacy clue

The Jubilee Health Centre building includes pharmacy signage in public imagery. Confirm your nominated pharmacy before assuming where prescriptions will be sent.

Desk

Right desk

If your appointment is X-ray, physiotherapy, chiropody, ECG or another centre service, ask the Jubilee helpdesk rather than Shotfield GP reception.

Bring

What to bring

Appointment text/letter, medication list, allergies, hospital forms, glasses/hearing aids, mobility aids and payment method for private letters/forms.

CQC rating: Shotfield Medical Practice

CQC lists Shotfield Medical Practice, formerly Dr Lings & Partners, as a GP practice at Jubilee Health Centre West, Shotfield, Wallington, Surrey, SM6 0HY.

Official CQC profile CQC inspection reports

CQC item	Listed detail	Patient meaning
Overall rating	Good.	CQC found the service was performing well at the rated inspection stage.
Latest inspection	1 September 2016; report published 4 October 2016.	Use CQC for quality history, not live appointment availability.
Latest review	6 July 2023.	CQC reviewed available information and did not find evidence needing reassessment at that stage.
Safe	Good.	One of CQC’s five key questions.
Effective	Good.	One of CQC’s five key questions.
Caring	Good.	One of CQC’s five key questions.
Responsive	Good.	One of CQC’s five key questions.
Well-led	Good.	One of CQC’s five key questions.

Shotfield Medical Practice map and directions

Address: Shotfield Medical Practice, Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. Use the map for travel planning only. Confirm live opening, appointment route and service desk before leaving home.

Before travelling

Check whether your appointment is with Shotfield GP surgery or another Jubilee Health Centre service. Bring medication list, appointment message, samples/forms if requested and access-support information.

Send to driver or carer

Shotfield Medical Practice, Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. Practice phone: 020 8669 7612.

Official action links used

This page explains the practical route first, then sends users to official destinations. Always confirm live details before relying on them.

NHS Shotfield Medical Practice profile · Official Shotfield Medical Practice website · Official Pharmacy First / minor illness page · Official Jubilee Health Centre page · Diabetic eye screening · Non-NHS charges · CQC profile · NHS 111 online · Find a pharmacy

Shotfield Medical Practice Wallington FAQs

What is Shotfield Medical Practice phone number?

CQC lists Shotfield Medical Practice phone number as 020 8669 7612. Use this for GP surgery contact. Call 999 for life-threatening emergencies and NHS 111 for urgent non-emergency help.

Where is Shotfield Medical Practice?

NHS lists Shotfield Medical Practice at Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. CQC lists Jubilee Health Centre West, Shotfield, Wallington, Surrey, SM6 0HY.

Is Shotfield Medical Practice accepting new patients?

NHS currently shows Shotfield Medical Practice as accepting new patients. Registration status can change, so confirm on the NHS profile or with the practice before relying on it.

What is the CQC rating for Shotfield Medical Practice?

CQC lists Shotfield Medical Practice as Overall Good, with Good ratings for Safe, Effective, Caring, Responsive and Well-led. The latest inspection was 1 September 2016 and the latest review listed by CQC was 6 July 2023.

Is Jubilee Health Centre run by Shotfield Medical Practice?

No. Shotfield’s Jubilee Health Centre page says Jubilee Health Centre is run by NHS Property Services, not Shotfield Medical Practice. Some services at the centre, such as X-rays, physiotherapy and chiropody, are not run by the GP practice.

What is the Jubilee Health Centre helpdesk number?

The official Shotfield Jubilee Health Centre page lists 07593 500163 and 07808 264662 for the centre and says they do not have a landline number.

How do I book an ECG at Jubilee Health Centre?

The official Shotfield Jubilee page says patients referred for open access ECG need to book before attending. Once you have the request form, call 0208 296 2575 to arrange the appointment.

What happened to Community Cardiology at Jubilee Health Centre?

Shotfield’s Jubilee Health Centre page says Community Cardiology Services are no longer provided at Jubilee Health Centre and are now at The Old Court House Surgery, Throwley Way, Sutton, SM1 4AF. It lists 020 8643 5139 for details.

Can Pharmacy First help instead of a GP appointment?

Yes, for some conditions. Shotfield’s Pharmacy First page lists earache for ages 1 to 17, impetigo age 1+, infected insect bites age 1+, shingles age 18+, sinusitis age 12+, sore throat age 5+, and UTIs in women aged 16 to 64.

What should I do if I run out of repeat medicine?

If it is urgent and you get medicine on repeat prescription, use the NHS 111 emergency prescription service or ask a pharmacist. For routine repeats, use the current practice prescription route or NHS App if enabled.

Does Shotfield prescribe diazepam for fear of flying?

Shotfield’s prescribing guidance says the doctors have decided not to prescribe diazepam for fear of flying. The page advises using a proper fear-of-flying course and mental health support where needed.

Who should I contact for diabetic eye screening?

Shotfield’s diabetic eye screening page lists South West London Diabetic Eye Screening contact number 0333 456 0223 and email miul.administration@nhs.net.

How long do private forms or letters take?

Shotfield’s Non NHS Charges page says private forms and letters should usually be allowed a minimum of 10 working days, and work does not start until payment has been made.

Does Shotfield sign passport applications?

No. The Shotfield Non NHS Charges page says passport signing is not undertaken by any doctor at the practice.

What should I do when Shotfield Medical Practice is closed?

Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for a medical or mental health emergency where someone is seriously ill, injured or their life is at risk.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, NHS 111, CQC, Shotfield Medical Practice, Jubilee Health Centre or NHS Property Services. This guide is for general patient information only. Phone numbers, opening times, registration status, services, fees, Pharmacy First rules, Jubilee Health Centre contacts, CQC ratings and appointment routes can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.

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