The Everglade Medical Practice | NHS GP Surgery Everglade

Emergency first: MedicalPracticeUK.org is an independent information website, not The Everglade Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. For urgent medical help that is not life-threatening, use NHS 111 online or call 111.

Grahame Park & Colindale NHS GP guide

The Everglade Medical Practice: appointments, eConsult, NHS App and the 2026 move

The Everglade Medical Practice currently operates from Grahame Park Health Centre, The Concourse, London, NW9 5XT. Patients can phone the surgery or use its eConsult service for many medical and administrative requests. A GP reviews eConsult submissions and can give advice, treatment, signposting or arrange an appointment when a consultation is needed.

Choose the right route How eConsult works December 2026 move

1. Submit the problem

2. GP reviewThe current eConsult service says a GP reviews your submitted information.

✓3. Next stepAdvice, prescription, signposting or an appointment if a consultation is needed.

Practice telephone

020 8432 8641

Use this number for urgent problems that should not wait for eConsult, nurse appointments, home-visit requests, registration support, access needs, eConsult problems and general practice help.

Call Everglade Official practice website

Current address — September 2026

The Everglade Medical Practice
Grahame Park Health Centre
The Concourse
Grahame Park Estate
London
NW9 5XT

This remains the current patient location while the planned Colindale Gardens relocation progresses.

Directions to current surgery

Phone

020 8432 8641

NHS code

E83011

Current CQC rating

Good

New patients

NHS shows accepting

Fast answer: The Everglade Medical Practice is currently at Grahame Park Health Centre, The Concourse, London, NW9 5XT. Phone 020 8432 8641. Current GP-service data commonly lists core weekday access as 8:00am–6:30pm Monday to Friday. The practice’s eConsult service says GP requests are reviewed within 24 hours, with submissions after 4pm potentially reviewed the next working day. NHS currently shows the practice as accepting new patients.

Two current Everglade updates that change how patients use the practice

Move planned for December 2026

The practice and NHS North Central London ICB have announced a move from Grahame Park Health Centre to a new purpose-built site in Colindale Gardens. The move is planned for the end of 2026; use the existing NW9 5XT surgery until an official opening date confirms otherwise.

See the proposed new location

CQC rating returned to Good

The practice had been rated Requires Improvement after its November 2022 inspection. CQC’s newer assessment found improvements and now displays the service as Good across all five key areas.

See the latest CQC context

Use the right Everglade route before submitting anything

You need	Start here	What happens next
Life-threatening emergency	Call 999.	Do not wait for eConsult or a GP callback.
Urgent medical help today	Call 020 8432 8641.	Urgent problems should not be left waiting in a routine online queue.
Routine medical problem	Submit eConsult as early as possible.	A GP reviews the information and can give advice, treatment, signposting or an appointment.
A child-health request	Use the dedicated child-health section within eConsult.	The questionnaire collects age-appropriate information for clinical review.
A nurse appointment	Phone the surgery.	The current eConsult FAQ says nurse booking should still be arranged by telephone.
A home visit	Call the practice.	Home visits cannot be requested through the eConsult service.
Repeat medicine	Use the NHS App for routine repeat medicines.	The request is sent to the practice and, once approved, to the nominated pharmacy.
Fit note, medication question or test-result query	Use the relevant routine/admin eConsult route.	Administrative requests may take longer than medical consultations.
To register	Use the current NHS registration route.	NHS currently shows Everglade accepting new patients.
Urgent help when closed	Use NHS 111 online or call 111.	NHS 111 directs you to appropriate urgent care.

For general help understanding GP registration, appointment requests and NHS 111, see the Medical Practice UK NHS GP guide.

Everglade opening hours: do not confuse GP hours with the sexual-health clinic

Current GP-service data lists the main practice on a standard weekday pattern of 8:00am–6:30pm Monday to Friday, with weekends closed.

Service	Current published pattern	Important distinction
Main GP practice	Commonly listed as Monday–Friday 8:00am–6:30pm	Use the official practice site or phone for live appointment availability.
Enhanced Sexual Health Service	NHS service directory: 8:30am–6:00pm Monday, Tuesday, Wednesday and Friday; Thursday until 5:00pm	These are the service-directory hours for the sexual-health service, not proof that every GP function follows those exact times.
Evening/weekend PCN access	Additional PCN appointments outside ordinary GP hours	These are pre-booked/shared-network appointments, not normal walk-in opening at Grahame Park.

Why this distinction matters: older directories still reproduce historic reception or surgery-session times. Use the official practice system for a live appointment and treat the current NHS sexual-health listing as specific to that service.

eConsult: submit early and keep your phone available

The practice’s live eConsult service is one of the clearest current sources for how Everglade handles online requests.

Choose the correct type of request.
Options include adult health problems, child health problems, routine requests, sick notes, medication queries, test results, long-term-condition reviews and contraception.

Submit as early as possible.
The live eConsult page specifically asks patients to submit early so the clinical team has time to triage the request safely.

A GP reviews the information.
The current service says you should receive a response within 24 hours.

After 4pm can mean the next working day.
The current eConsult landing page warns that requests submitted after 4:00pm may not be reviewed until the next working day unless the issue is urgent.

The outcome is not always a GP appointment.
You may receive self-care advice, treatment, a prescription, signposting to another service or an appointment if a consultation is needed.

Watch for different contact methods. The eConsult FAQ says the practice may contact you by phone, text or email. Calls may appear as blocked, private or “No caller ID”, so keep your phone nearby and check junk email.

Open Everglade eConsult Read the eConsult FAQs

When phone is better than eConsult

Urgent medical problem

The eConsult service explicitly says a medically urgent problem should be taken to the surgery directly, NHS 111 or 999 depending on severity.

Nurse appointment

The eConsult FAQ says patients who want to see the nursing team should telephone the surgery.

Home visit

You cannot request a home visit through eConsult. Phone the practice and explain why attending the health centre is not possible.

Digital difficulty

The practice’s PCN newsletters say NHS App ambassadors are available to help patients who need support getting set up or using digital services.

Repeat prescriptions: NHS App is the clearest current route

Everglade’s PCN newsletters actively direct patients to the NHS App for repeat prescriptions. The App can send the request to the GP practice and route an approved electronic prescription to the pharmacy you have nominated.

Open the NHS App or NHS account.

Select the repeat medicine you actually need.
Check the name, strength and pharmacy before submitting.

Confirm the nominated pharmacy.
The PCN’s NHS App guidance highlights pharmacy nomination as one of the functions patients can manage digitally.

If the medicine is missing, use a medication-query route or contact the practice.
A missing item may need review rather than repeated submission.

Do not use the medical eConsult as a substitute for the normal repeat-prescription system. The eConsult FAQ says the consultation service is not intended for routine repeat prescriptions.

Official NHS App guidance

The Medication Practices guide explains nominated pharmacies, medication reviews and what to do if a repeat medicine disappears from the NHS App.

Test results, sick notes and administrative requests

Everglade’s eConsult service has dedicated options for routine paperwork and follow-up questions, helping keep urgent appointment capacity for clinical problems.

Test-result query

Use the routine/test-results eConsult route if you need a GP-practice result explained. Results may also be visible through the NHS App when released to your record.

Fit note

The online service includes a sick-note route. For an absence of seven calendar days or less, employees normally self-certify rather than needing a GP fit note.

Medication question

Use the medication-query option when the problem is not simply ordering a routine repeat item.

Administrative requests can take longer. The eConsult FAQ says an administrative consultation may take up to three working days, so do not submit routine paperwork as an emergency request.

Registering with The Everglade Medical Practice

The current NHS GP profile shows The Everglade Medical Practice as accepting new patients.

Confirm the current practice location.
Until the announced relocation actually takes place, use Grahame Park Health Centre, The Concourse, NW9 5XT.

Use the NHS registration route offered for the practice.
The NHS profile is the safest place to confirm the live new-patient status.

Prepare previous GP and medication details.
This helps records and repeat medicine information transfer correctly.

Remember the England-wide registration rule.
NHS guidance says you do not need proof of address, immigration status, photo ID or an NHS number simply to register with a GP practice.

The announced move should not remove existing patients from the list. NHS North Central London ICB said patients would not be asked to leave the practice because of the relocation.

Live NHS Everglade profile NHS GP registration rules

Enhanced Sexual Health Service: you do not need to be registered here

This is an unusually useful Everglade-specific service. The NHS service directory currently lists an Enhanced Sexual Health Service at the practice and says you do not need to be an Everglade patient to use it.

Service listed	What the NHS directory says is available
Contraception	Contraceptive services and advice.
Emergency contraception	Available through the enhanced service.
Pregnancy testing	Listed as part of the service.
Chlamydia screening	Listed by the NHS service directory.
Registration requirement	You do not need to be registered as an Everglade GP patient to attend.

Sexual-health opening times differ from general GP-service listings. The NHS service directory currently gives this service as 8:30am–6:00pm Monday, Tuesday, Wednesday and Friday and until 5:00pm on Thursday. Call 020 8432 8641 before travelling if timing matters.

Evening and weekend appointments through PCN 1W

Everglade is part of a Primary Care Network that shares extra capacity between local practices. PCN information describes additional evening and weekend appointments with GPs, nurses, pharmacists and physiotherapists.

Extended-access period	Published PCN arrangement
Weekday evening	6:30pm–8:00pm
Weekend	9:00am–5:00pm in published PCN information
Clinicians	Published PCN services include GPs, nurses, physiotherapists and pharmacists.
Booking	Contact your registered GP practice for availability and the actual appointment location.

These are shared-network appointments. Do not assume the consultation will take place at Grahame Park Health Centre. Confirm the site before travelling.

Accessibility and communication support at the current site

CQC’s 2025 assessment confirms that interpretation services were available. Earlier CQC inspection information described the current Grahame Park practice as being on the ground floor with accessible facilities and a hearing loop.

Language and interpretation

CQC’s latest assessment records interpretation support. Tell reception what language or communication support is required when arranging care.

Mobility and hearing

Historical CQC information for the same current premises recorded ground-floor access and a hearing loop. Because the practice is preparing to relocate, confirm any facility that is essential before travelling.

The planned new building will have different access arrangements. NHS North Central London ICB’s relocation plan includes two proposed blue-badge bays and a drop-off bay at the new Colindale Gardens site.

Everglade is preparing to move to Colindale Gardens

Current position: the practice remains at Grahame Park Health Centre, The Concourse, NW9 5XT.

The practice announced a move for December 2026. NHS North Central London ICB’s relocation consultation identifies the proposed new purpose-built medical centre as:

160 Colindale Avenue
Colindale Gardens
London
NW9 5HE

Approx. distance

0.5 miles

ICB estimate from the existing health centre.

Walking estimate

About 12 minutes

Published during the ICB relocation consultation.

Public transport

Colindale + buses

ICB lists Colindale Underground and routes 125, 204 and 303.

Planned parking

Blue Badge + drop-off

Two proposed blue-badge bays, rear drop-off and limited paid parking.

Do not travel to 160 Colindale Avenue for an Everglade appointment yet unless the practice confirms the move has happened. The new site is a planned late-2026 relocation. Current GP services continue at Grahame Park while the move is being completed.

NHS North Central London relocation information Everglade patient news

CQC: Good after improvement from the 2022 inspection

CQC now rates The Everglade Medical Practice Good overall, with all five key areas displayed as Good. This is important because older online pages may still repeat the Requires Improvement rating from the 2022 inspection.

CQC item	Current position	Why the date matters
Overall	Good	Current CQC view of the service.
Safe	Good	Improved from Requires Improvement at the 2022 inspection.
Effective	Good	Current CQC display.
Caring	Good	Current CQC display.
Responsive	Good	CQC says previously reported access issues had been reviewed and improvements made.
Well-led	Good	CQC says earlier governance issues had been addressed sufficiently for the rating to improve.
Earlier inspection	1 & 24 November 2022	Overall rating at that stage was Requires Improvement.
New assessment	2025	Current view updated in 2025; assessment report published 19 August 2025.

CQC explicitly says the practice is no longer in breach of the regulations highlighted previously. The 2025 assessment records improvements after concerns identified in the 2022 inspection.

Official CQC Everglade profile Latest CQC assessment summary

Complaints and patient feedback

The current eConsult FAQ tells patients with a complaint to contact the Practice Manager on the main practice number or in writing. CQC’s 2025 assessment also states that complaints were handled appropriately.

Write down what happened.
Include dates, what service or contact route was involved, and what outcome you are asking for.

Contact the practice directly.
Call 020 8432 8641 and ask for the complaints/Practice Manager route, or write to the practice at its current Grahame Park address.

Do not send confidential clinical information to MedicalPracticeUK.org.
Use the official NHS/practice route so patient information stays with the healthcare provider.

CQC also records a Patient Participation Group and says the practice was working to recruit more members.

Current map: Grahame Park Health Centre

The Everglade Medical Practice
Grahame Park Health Centre
The Concourse
London
NW9 5XT

This shows the current practice location. Do not switch navigation to the planned Colindale Gardens site until Everglade confirms the relocation is complete.

Official sources checked

Last verified: 21 September 2026.

The Everglade Medical Practice FAQs

What is The Everglade Medical Practice phone number?

The main practice telephone number is 020 8432 8641. Use it for urgent problems that should not wait for eConsult, nurse appointments, home-visit requests, registration help, digital-support problems and general practice enquiries.

Where is The Everglade Medical Practice currently located?

The practice currently operates from Grahame Park Health Centre, The Concourse, Grahame Park Estate, London, NW9 5XT. It has announced a planned relocation to Colindale Gardens for December 2026, but patients should continue using the Grahame Park site until the practice confirms the move is complete.

What are The Everglade Medical Practice opening hours?

Current GP-service data commonly lists the main practice as open Monday to Friday from 8:00am to 6:30pm, with weekends closed. The separate Enhanced Sexual Health Service has different NHS-listed hours, so check the specific service before travelling.

How does Everglade eConsult work?

Choose the relevant adult, child, routine, medication, results or review questionnaire and submit the requested information. The live service says a GP reviews the request and you should receive a response within 24 hours. Requests submitted after 4pm may not be reviewed until the next working day unless the problem is urgent.

Can I use eConsult for an urgent medical problem?

The service advises patients with medically urgent problems to contact the surgery directly, use NHS 111, or call 999 for a life-threatening emergency. Do not rely on a routine online request if the problem needs urgent assessment.

How do I order a repeat prescription?

The practice’s PCN information recommends using the NHS App for repeat prescriptions. Select the repeat medicine you need and confirm your nominated pharmacy. The eConsult service is not intended for routine repeat-prescription ordering.

Is The Everglade Medical Practice accepting new patients?

Yes. The current NHS GP profile shows The Everglade Medical Practice as accepting new patients. Use the NHS profile and current registration route because registration status can change.

Can I use Everglade’s sexual health service if I am not registered there?

Yes. The NHS service directory says the Enhanced Sexual Health Service is available without being registered as an Everglade GP patient. It lists contraception, advice, emergency contraception, pregnancy testing and chlamydia screening.

Where is Everglade Medical Practice moving?

The planned new medical centre is at 160 Colindale Avenue, Colindale Gardens, London, NW9 5HE. The practice announced a December 2026 move, while NHS North Central London ICB described the relocation as anticipated for the end of 2026. Continue using Grahame Park until an official opening date confirms the move.

What is The Everglade Medical Practice CQC rating?

CQC currently rates The Everglade Medical Practice Good overall, with Safe, Effective, Caring, Responsive and Well-led all displayed as Good. This replaced the Requires Improvement position following the November 2022 inspection. The newer assessment report was published on 19 August 2025.

Independent information notice: MedicalPracticeUK.org is not The Everglade Medical Practice, NHS England, NHS North Central London ICB, NHS 111 or the Care Quality Commission. Appointment availability, eConsult response times, opening arrangements, new-patient status, sexual-health sessions, extended access and relocation dates can change. Use the official links above for live information affecting an immediate healthcare request.

The Everglade Medical Practice Call 020 8432 8641