St Margarets Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not St Margarets Medical Practice, NHS England, NHS 111 or Birmingham & Solihull ICB. For chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, seizure not stopping, serious allergic reaction, immediate mental-health danger, or someone not responding, call 999. For urgent help that is not life-threatening, use NHS 111 online or call 111.

Solihull NHS GP action guide

St Margarets Medical Practice: appointments, hours, prescriptions and NHS help

St Margarets Medical Practice is an NHS GP surgery at 8 St Margarets Road, Olton, Solihull, B92 7JS. This guide gives fast patient answers for same-day appointments, phone-number confusion, repeat prescriptions, NHS App, SystmOnline, test results, home visits, fit notes, registration, access, parking, clinical team, out-of-hours care and the correct Solihull practice warning.

Choose care route Book appointment Order prescription

Solihull care-route switchboard

8:30

Same-day appointmentsBooked from 8:30am by phone or in person.

Repeat prescriptionsAllow 2 working days; do not request by phone.

10:30

Test resultsCall after 10:30am for results queries.

Official practice phone

0121 706 9796

Use this number for: same-day appointment booking, home-visit requests, prescription-route questions, access needs, test-result queries after 10:30am, out-of-hours routing, and help if you cannot use online services.

Tap to call practice Use phone script

Address for maps and taxis

St Margarets Medical Practice
8 St Margarets Road
Olton
Solihull
West Midlands
B92 7JS

This is the Solihull / Olton practice. Do not confuse it with the Twickenham practice on St Margarets Road.

Open directions

Practice type

NHS GP surgery

Weekday hours

8:00am–6:30pm

Same-day booking

From 8:30am

Urgent closed help

NHS 111

Fast answer: St Margarets Medical Practice is at 8 St Margarets Road, Olton, Solihull, B92 7JS. The official practice and Birmingham & Solihull ICB phone number is 0121 706 9796. The NHS profile also lists reception as 0121 706 0307. Reception opening is listed by NHS as Monday to Friday, 8:00am to 6:30pm; same-day appointments are booked from 8:30am. Repeat prescriptions need 2 working days, and test-result calls should be made after 10:30am.

Decision hub: choose the right St Margarets route in 60 seconds

Use this before phoning, travelling, emailing or waiting for the wrong service.

Life-threatening emergency

Call 999. Do not wait for reception, NHS App, SystmOnline, email or a GP callback.

Urgent but not 999

Use NHS 111 online or call 111. NHS 111 can direct you to the right urgent service.

Need same-day GP help

Phone or attend in person from 8:30am Monday to Friday. Surgeries are appointment-only.

Need routine doctor/nurse appointment

Ask for a pre-bookable appointment. Doctor and practice nurse appointments may be booked up to 4 weeks ahead.

Need medicine

Use email, online form, NHS App, SystmOnline, counterfoil or written request. Do not request repeats by phone.

Need results

Call after 10:30am. If the hospital arranged the test, contact the hospital team first.

Phone-number warning: why two numbers appear online

Searchers may see two phone numbers for the same Solihull practice. Use this table so patients are not confused.

Number	Where it appears	Best use
0121 706 9796	Official practice website and Birmingham & Solihull ICB listing.	Main number to use from this guide.
0121 706 0307	NHS profile and CQC contact details.	May also route to reception; useful if NHS profile is the source you are using.
solccg.stmargarets@nhs.net	Official practice website and NHS registration page.	Used for contact and repeat prescription email requests where appropriate.

Practical note: if one number is busy or does not connect, check the official practice homepage or NHS profile before assuming the surgery has changed location.

Opening hours and best time to contact

The official practice homepage and NHS profile list weekday access from 8:00am to 6:30pm. Some internal practice pages show “Open 8.30am to 6.30pm weekdays,” while the appointments page says same-day appointments are booked from 8:30am.

Official practice homepage NHS opening times

Day	Reception opening	Best patient action
Monday	8:00am to 6:30pm	Phone from 8:30am for same-day appointments.
Tuesday	8:00am to 6:30pm	Use online routes for repeat prescriptions and routine tasks where available.
Wednesday	8:00am to 6:30pm	Use practice phone for urgent same-day access and home-visit requests.
Thursday	8:00am to 6:30pm	Order repeat prescriptions early before weekends and bank holidays.
Friday	8:00am to 6:30pm	Do not leave medicines, fit notes or urgent queries until late Friday.
Saturday	Closed	Use NHS 111 if urgent and not life-threatening.
Sunday	Closed	Use NHS 111; call 999 for life-threatening emergencies.

Timing tip: 8:30am is likely to be busiest because same-day appointments open then. For non-urgent admin tasks, use online forms, NHS App, SystmOnline or later-day contact if safe.

How St Margarets Medical Practice appointments work

The practice says all surgeries are appointment-only. Same-day appointments are offered Monday to Friday and booked from 8:30am by telephone or in person. Face-to-face, telephone and video consultations may be offered.

Official appointments page SystmOnline appointment link Call 0121 706 9796

Appointment need	Best route	Important detail
Same-day appointment	Phone or attend in person from 8:30am.	Available Monday to Friday; appointment-only surgery.
Pre-bookable doctor appointment	Ask reception for available routine slots.	Limited doctor appointments may be booked up to 4 weeks in advance; this may be suspended in extreme demand.
Practice nurse appointment	Ask for nurse appointment.	Practice nurse team appointments can be booked up to 4 weeks in advance.
Extended Access Hub	Ask reception if suitable.	Doctor and nurse appointments may be available at Richmond Road Medical Practice in evening, weekend and early morning times.
Face-to-face / phone / video	Reception or clinician will guide the format.	The practice says it can offer face-to-face, telephone and video consultations.
Need a chaperone	Ask when you arrive.	The practice says a chaperone can be arranged.
May not need GP	Accept the right clinician.	You may be offered another skilled professional working alongside the GPs.

Decide urgent or routine.
999 for danger signs, 111 for urgent non-emergency help, practice from 8:30am for same-day appointments.

Prepare one clear reason.
Say the main symptom, when it started, what changed, what you tried, and what you need today.

Accept the right clinician.
The practice has GPs, nurses, clinical pharmacist, physician associate, healthcare assistant and phlebotomy/reception support.

Use the correct appointment type.
Same-day, routine, nurse, Extended Access Hub, online appointment or out-of-hours route may be different.

Phone script for reception

Hello, my name is [name]. My date of birth is [date]. I am registered at St Margarets Medical Practice in Olton. I need help because [one clear sentence]. It started [when]. It is [getting worse / not improving / affecting daily life]. Is this best for a same-day appointment, routine doctor appointment, nurse appointment, pharmacist, physician associate, NHS App/SystmOnline, NHS 111 or another route?

Before you call: quick checklist

Use this to reduce back-and-forth and help reception route the request safely.

Full name

Date of birth

Best callback number

Main symptom or request

When it started

Current medicines

Allergies

Preferred pharmacy

Hospital letter if relevant

Work/school deadline

Carer consent if helping someone

What outcome you need

NHS App, SystmOnline and online services

The NHS App page says patients can order repeat prescriptions, book/cancel appointments, get health advice, view GP medical record information, view NHS number and manage NHS services. SystmOnline is also used for online appointment and repeat-prescription functions where enabled.

Official NHS App page NHS App login SystmOnline

Online task	What it helps with	Patient tip
Repeat prescriptions	See available medicines, request repeats and choose pharmacy destination.	Still allow 2 working days for processing.
Appointments	Search, book and cancel appointments where available.	Use phone/in-person route for same-day access from 8:30am if needed.
GP medical record	View information such as allergies and current/past medicines.	Ask the practice if record access is not visible as expected.
Test results and letters	The NHS App may show results or letters saved to the GP record.	Call after 10:30am if you need practice comments on a result.
NHS login	NHS App requires an NHS login account.	Set it up before you urgently need a prescription or record access.
Proxy access	Practice NHS App page says proxy access rules require the patient being given access to have their own account too.	Ask reception before assuming you can access another adult’s record.

Security tip: never share NHS login, SystmOnline password, repeat-prescription details or medical record screenshots with unofficial websites, social media pages or callers.

Repeat prescriptions: routes, 2-working-day timing and no phone requests

The repeat-prescriptions page says pharmacies for Solihull GP practices no longer order medicines for patients. Patients should order through the practice’s approved routes and should not request repeat medication by telephone.

Official repeat prescriptions page NHS App SystmOnline

Email request

Use the official email route shown by the practice: solccg.stmargarets@nhs.net.

Form

Website form

Use the repeat-prescription online form on the official practice website.

App

NHS App / SystmOnline

Use NHS App or SystmOnline if your account is set up and repeat items are listed.

Paper

Counterfoil / paper

Use the counterfoil from your prescription or another suitable piece of paper.

Prescription rule	Official detail	Patient action
Phone requests	The practice says not to request repeat medication by telephone.	Use email, online form, NHS App, SystmOnline, counterfoil or written request.
Processing time	Allow 2 working days.	Order early before weekends, bank holidays and medicine reviews.
Information needed	Always include full name and date of birth.	Add medicine name, strength and pharmacy if needed.
Postal return	The practice can return prescriptions by post if a prepaid envelope is provided.	Allow postal time as well as processing time.
Annual review	Doctor will ask patients to review repeat medication annually.	Respond to review requests to avoid delays.
Pharmacy ordering	Pharmacies no longer order repeat medication for Solihull GP practices.	Order through the practice-approved patient routes yourself.

Do not wait until your last tablet: 2 working days does not include weekends, bank holidays, pharmacy dispensing time, postal delay or medication-review queries.

Good repeat-prescription wording

Name: [full name]. Date of birth: [DOB]. Medicine requested: [medicine name and strength]. Quantity if known: [quantity]. Preferred pharmacy: [pharmacy]. I have [number] days left. My contact number is [number].

Test results: call after 10:30am

The practice test-results guidance says patients should call after 10:30am for test results. The safest first question is whether the GP practice or a hospital/specialist arranged the test.

Official test results page NHS App

Result situation	Best route	Patient note
GP-arranged test	Call after 10:30am.	Ask if the clinician has commented and whether any action is needed.
Hospital-arranged test	Contact the hospital/specialist team first.	They are responsible for explaining tests they requested.
Result visible in NHS App	Read the GP record entry if available.	Call if you do not understand the instruction or symptoms have changed.
Symptoms getting worse	Do not wait only for results.	Use GP, NHS 111 or 999 depending on severity.
Someone else asks for results	Consent/confidentiality checks may apply.	Have patient permission and details ready.

Do not assume normal or abnormal from silence alone: check official practice advice and clinician comments if you are worried or if a follow-up was expected.

Home visits: request before 11:00am if possible

The appointments page says to contact the surgery before 11:00am if possible for a home visit request. Reception may ask about the illness so the doctor can assess urgency. Home visits are usually carried out after morning or evening surgery.

Official appointments and home visits page

Call before 11:00am

Request early so the doctor can assess urgency and plan visits safely.

Info

Give full details

Reception may ask about symptoms to help the doctor judge urgency.

Time

Visit timing

Home visits are usually carried out after morning or evening surgery.

999

Emergency

Call 999 if the patient has life-threatening symptoms or cannot safely wait.

Home-visit request wording

I am requesting a home visit for [patient name], date of birth [date]. They are unable to attend surgery because [medical reason]. Today’s problem is [symptom]. It started [when]. It is [getting worse/not improving]. The callback number is [number].

Doctors, nurses and wider clinical team

The official team page lists GPs, practice nurses, healthcare assistant, clinical pharmacist, physician associate, practice manager, office/admin staff, receptionists and a receptionist/phlebotomist. This means the right appointment may not always be with a GP.

Official team page

Team	Listed roles/names	What this means for patients
GPs	Dr Philip Melrose, Dr Anne Love, Dr Nishitha Valiyaparambath, Dr Bipin Champaneri and Dr Katie Brough are listed.	You are free to see any doctor, though continuity with the same doctor is encouraged where possible.
Practice nurses	Amanda Cecil and Michelle Hewitt are listed as practice nurses.	Ask for nurse appointments for suitable reviews, checks and nursing care.
Healthcare assistant	Beth Waters is listed as Health Care Assistant.	May support checks, monitoring or routine clinical tasks.
Clinical pharmacist	Shaheda Haque is listed as Clinical Pharmacist.	May help with medicine reviews, safety and medication queries.
Physician associate	Gurdev Blaggan is listed as Physician Associate.	May support assessment and care under GP team supervision.
Reception/admin	Office manager, admin coordinator, reception team and receptionist/phlebotomist are listed.	Give clear details so they can route you safely and quickly.

Register as a new patient

The NHS profile says this GP surgery is currently accepting new patients. The practice registration page says it has an open list but can only accept registrations from addresses within the practice boundary.

Official register page NHS registration page NHS online registration

Check catchment first.
Most GP surgeries only register patients who live in the area they cover. St Margarets says it can only accept addresses within its boundary.

Choose online or paper route.
NHS registration can be completed online, or the practice page says forms are available from reception / downloadable for hand completion.

Have useful details ready.
NHS registration asks for name, address, current/previous GP, NHS number if known, emergency contact, carer details, medical history, allergies, medicines and contact details.

NHS number note.
The practice page says it must have your NHS number to register you; NHS online registration says you can provide it if you know it.

Plan medicine before switching.
Do not wait until repeat medicine, fit notes or hospital follow-up paperwork are urgent.

NHS registration note: NHS says online GP registration does not require proof of address, immigration status, ID or an NHS number. Local practice forms may still ask for useful details to match records.

Fit notes and sick notes

The services page says you only need a doctor’s note if you are unable to work and ill for longer than seven calendar days. Your employer may ask for an SC2 self-certificate form for shorter absences.

Official services page SC2 self-certification form

Situation	Best action	Patient note
Off sick 7 calendar days or fewer	Use employer self-certification.	A GP fit note is usually not needed.
More than 7 calendar days	Ask the practice what review/request route is needed.	Give exact dates and reason.
Hospital admission or procedure	Ask the hospital team for initial evidence where possible.	Hospital teams should often provide immediate recovery documentation.
Work deadline soon	Contact early.	Do not wait until the employer deadline expires.

Disabled access, parking and facilities

The official practice about page says the building has ramps, wide doors, wheelchair access and disabled facilities, with two disabled parking bays. NHS facilities also list disabled parking, disabled toilet, induction loop, text relay, signing service, wheelchair access, step-free access, baby changing, car parking and cycle parking.

Official about/access page NHS facilities page

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Wheelchair and step-free access

Ramps, wide doors, wheelchair access and disabled facilities are listed.

Disabled parking

The practice says there are two disabled parking bays. NHS also lists disabled parking and car parking.

Loop

Communication support

NHS facilities list induction loop, text relay and signing service.

Room

Downstairs room request

The practice says to request a downstairs consulting room when booking if needed.

Arrival tip: tell reception about mobility, hearing, communication, baby-changing or downstairs-room needs before the appointment where possible.

What to do when St Margarets Medical Practice is closed

The practice homepage says urgent appointments outside normal surgery hours can be routed by calling the surgery number, and calls may be directed to the out-of-hours service, BADGER, 111 or a Primary Care Centre. NHS 111 is for medical help fast when it is not a 999 emergency.

Official out-of-hours note NHS 111 online Call 111

Problem	Use this route	Examples
Life-threatening emergency	Call 999	Chest pain, stroke signs, collapse, severe breathing difficulty, severe bleeding, not responding.
Urgent but not 999	NHS 111 online or call 111	You need medical help fast but it is not a life-threatening emergency.
Outside surgery hours	Call the surgery number or use NHS 111.	The practice says the call may be routed to out-of-hours, BADGER, 111 or Primary Care Centre.
Minor illness or medicine advice	Local pharmacy / NHS 111 / NHS App advice.	Coughs, colds, sore throat, minor illness and medicine queries may be pharmacy-suitable.
Mental health emergency	NHS 111, local crisis route or 999 if immediate danger.	Mental health emergencies should be treated as seriously as physical emergencies.

Wrong-practice warning: Solihull vs Twickenham

“St Margarets Medical Practice” can refer to more than one UK practice. This guide is for the Olton / Solihull practice.

Name/result	Address	Use this article?
St Margarets Medical Practice	8 St Margarets Road, Olton, Solihull, B92 7JS	Yes — this is the practice covered here.
St Margarets / St. Margarets Practice Twickenham	237 St Margarets Road, Twickenham, TW1 1NE	No — this is a different London practice.
St Margaret’s Health Centre / other St Margaret names	Different area or health centre	No — check the postcode before calling or registering.

Before travelling: check postcode B92 7JS. If your search result shows Twickenham, Hounslow, Scotland or another town, it is not the Olton surgery covered here.

Map and directions

Address: St Margarets Medical Practice, 8 St Margarets Road, Olton, Solihull, West Midlands, B92 7JS. Use this map for the Solihull / Olton surgery only.

Before travelling

Check appointment time, postcode, access needs, medication list, hospital letters, forms, samples if requested, and whether your appointment is at the main surgery or Extended Access Hub.

If someone drives you

Send the full address: St Margarets Medical Practice, 8 St Margarets Road, Olton, Solihull, B92 7JS.

Official sources used

This guide converts official practice and NHS details into a practical, scan-first patient action guide. Always confirm time-sensitive details before relying on them.

Official practice website · NHS profile · NHS contact and opening times · Birmingham & Solihull ICB listing · Appointments · Repeat prescriptions · Test results · NHS App · Practice team · Practice registration · NHS facilities · NHS 111 online

St Margarets Medical Practice FAQs

What is the phone number for St Margarets Medical Practice?

The official practice website and Birmingham & Solihull ICB list 0121 706 9796. The NHS profile also lists reception as 0121 706 0307. For life-threatening emergencies, call 999.

Where is St Margarets Medical Practice?

St Margarets Medical Practice is at 8 St Margarets Road, Olton, Solihull, West Midlands, B92 7JS.

What are St Margarets Medical Practice opening hours?

The NHS profile lists reception opening times as Monday to Friday, 8:00am to 6:30pm, with Saturday and Sunday closed.

When can I book a same-day appointment?

The practice appointments page says same-day appointments are offered Monday to Friday and booked from 8:30am by telephone or in person.

Can I walk in without an appointment?

No. The practice says all surgeries are run by appointment only. You can request same-day appointments from 8:30am by phone or in person.

Can I book a routine doctor appointment in advance?

Yes, the practice says there are limited pre-bookable doctor appointments up to 4 weeks ahead, though this may be suspended in extreme demand.

Can I book a nurse appointment in advance?

Yes. The practice nurse team offers pre-bookable appointments up to 4 weeks ahead.

How do I order repeat prescriptions?

Use email, the official online form, NHS App, SystmOnline, prescription counterfoil or another suitable written request. Include your full name and date of birth.

Can I request repeat prescriptions by phone?

No. The practice says not to request repeat medication over the telephone.

How long do repeat prescriptions take?

The practice says to allow 2 working days for prescriptions to be processed. Allow extra time for weekends, bank holidays, pharmacy dispensing and medicine reviews.

When should I call for test results?

The practice says to call after 10:30am for test results. If a hospital arranged the test, contact the hospital team first.

How do I request a home visit?

Contact the surgery before 11:00am if possible. Reception may ask about the illness so the doctor can assess urgency. Home visits are usually carried out after morning or evening surgery.

Is St Margarets Medical Practice accepting new patients?

The NHS profile says the surgery is currently accepting new patients. The practice says it has an open list but can only accept registrations from addresses within its practice boundary.

Does the surgery have disabled access?

Yes. The practice says the building has ramps, wide doors, wheelchair access, disabled facilities and two disabled parking bays. NHS facilities also list disabled parking, disabled toilet, induction loop, text relay, signing service, wheelchair access and step-free access.

Is this the Twickenham St Margarets practice?

No. This article is for St Margarets Medical Practice at 8 St Margarets Road, Olton, Solihull, B92 7JS. The Twickenham practice is a different surgery.

What should I do when the practice is closed?

Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies. The practice says calling its surgery number outside hours may route to out-of-hours services, BADGER, 111 or a Primary Care Centre.

Independent directory disclaimer: medicalpracticeuk.org is not St Margarets Medical Practice, NHS England, NHS 111, CQC, Birmingham & Solihull ICB or the NHS website. This guide is for general patient information only. Opening hours, phone numbers, appointment availability, SystmOnline/NHS App access, prescription timing, test-result routes, team details, registration rules, disabled access, Extended Access Hub availability and out-of-hours arrangements can change. Always confirm important details with the official practice website, NHS profile, NHS 111 or the surgery before relying on them.

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