Sorrel Bank Medical Practice | NHS GP Surgery Bank

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Emergency first: MedicalPracticeUK.org is an independent information website, not Sorrel Bank Medical Practice or the NHS. Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening when the surgery is closed, use NHS 111 online or call 111.
Salford NHS GP patient guide

Sorrel Bank Medical Practice: AccuRx, appointments, hours and patient help

Sorrel Bank Medical Practice is an NHS GP surgery at 23 Bolton Road, Salford, M6 7HL. The practice moved its online medical and administrative consultation service from PATCHS to AccuRx in July 2026, while telephone, reception, NHS App and enhanced-access routes remain important for different patient tasks.

Choose the right route Current AccuRx route Map and parking
1. Send your request
2. Practice reviewMedical or administrative information is sent securely to the practice.
✓3. Next stepAppointment, message, prescription, pharmacy or another care route.
Main practice telephone
0161 736 1616

The official contact page also lists 0161 736 1021. Use the main number for appointment help, home visits, prescription issues, results, registration, accessibility support or when you cannot use the online route.

Call Sorrel Bank Medical Practice Official practice website
Main surgery address

Sorrel Bank Medical Practice
23 Bolton Road
Salford
Lancashire
M6 7HL

Victoria Road Surgery at 9 Victoria Road, Salford M6 8FZ is listed by Salford South East PCN as a branch of Sorrel Bank Medical Practice. Check the location in your booking before travelling.

Directions to Bolton Road
Phone
0161 736 1616
Postcode
M6 7HL
Reception opens
7:30am weekdays
Online consultation
AccuRx
Fast answer: Sorrel Bank Medical Practice is at 23 Bolton Road, Salford, M6 7HL. Call 0161 736 1616. The practice says it opens from 7:30am on weekdays for enquiries and remains open until 6:30pm. It is closed at weekends for normal surgery access. Current online medical and administrative requests use AccuRx, introduced in July 2026.

Upcoming staff-training closure: Wednesday 23 September 2026

The practice’s published training schedule lists a closure from 1:30pm–6:30pm on Wednesday 23 September 2026. Routine appointments and enquiries should be handled before 1:30pm.

For urgent health needs during that afternoon closure, the practice says cover is provided by Salford Primary Care Together, including same-day urgent care, acute prescriptions, remote or face-to-face consultations and urgent home visits where clinically appropriate.

On-the-day cover number: 0161 983 0641.

Date-check warning: one sentence on the practice homepage currently contains an inconsistent September date, but the formal published training schedule lists 23 September 2026. If you have an important appointment that afternoon, confirm with reception before travelling.

Start with the task you actually need

You need Best first step Important detail
Life-threatening emergency Call 999. Do not wait for AccuRx, reception or NHS 111.
Medical or admin help online Open the official practice website and use its current AccuRx form. The practice stopped using PATCHS for online consultations in July 2026.
An appointment by phone Call 0161 736 1616 during opening hours. The appointments page says patients are offered the earliest suitable opportunity, although a preferred clinician may not always be available.
Repeat medication Use the NHS App where available for your repeat medicines. Sorrel Bank’s newer digital update recommends NHS App; prescription pages still contain some older MyGP wording.
Test results The practice result page asks patients to phone between 11:00am and 3:30pm. Ask when your individual test should be ready rather than assuming every result takes the same time.
A home visit Call before 10:00am where possible. Home visits are for patients who are housebound because of illness or disability.
New-patient registration Check the practice’s 1.5-mile boundary and use the registration route. NHS currently lists Sorrel Bank as accepting new patients.
Urgent help when closed NHS 111 online or call 111. Use 999 instead for a life-threatening emergency.

For a broader explanation of NHS GP booking, reception triage, registration and NHS 111, see the Medical Practice UK general GP guide.

Sorrel Bank Medical Practice opening hours

The practice’s current opening page gives more detail than a simple 8am–6:30pm timetable. It says reception is open from 7:30am for enquiries and the surgery remains open until 6:30pm.

Period Published practice arrangement What it means
Monday–Friday from 7:30am Practice open for enquiries. Do not assume every clinician starts at 7:30am; individual surgery sessions vary.
Morning surgeries Doctors operate staggered morning sessions. Reception can advise on current appointment availability.
12:00pm–1:00pm Usually no surgery session, but reception remains open. Patients can still deal with reception tasks during this period.
Afternoon Surgery sessions restart from about 1:00pm with staggered clinicians. Doctor finishing times can differ.
Until 6:30pm Practice remains open. Useful for reception enquiries after normal working hours.
Saturday and Sunday Normal surgery closed. Pre-booked Salford enhanced-access appointments operate separately.
Official Sorrel Bank opening information NHS Sorrel Bank profile
NHS “currently closed” wording is time-sensitive. NHS.uk can show that status outside opening hours. It does not mean Sorrel Bank Medical Practice has permanently closed.

AccuRx replaced PATCHS for online consultations

The practice announced a major digital change in July 2026. From 17 July 2026, Sorrel Bank moved its online medical and administrative consultation route from PATCHS to AccuRx.

The practice says AccuRx can be used to:

  • contact the practice online about a medical problem;
  • send administrative requests without needing to telephone;
  • receive secure practice messages and updates.
1
Start from Sorrel Bank’s official homepage.
The practice says the current online form is accessed through its website.
2
Select the medical or administrative request.
Explain the main issue clearly and give a reliable callback number.
3
Keep secure messages available.
AccuRx allows the practice to send updates and messages about your request.
4
Use another route if the issue is urgent or the form is unsuitable.
Phone reception during opening hours, NHS 111 when closed, or 999 for emergencies.
Old MyGP/PATCHS wording still exists on some pages. Sorrel Bank’s appointment and prescription pages contain older MyGP wording, but the newer July 2026 homepage update explicitly says MyGP will no longer provide access to online consultations and PATCHS is being replaced by AccuRx. For current online consultations, start from the live practice homepage.
Open the official practice homepage Official NHS App information

What can happen after you contact the practice?

GP or nurse appointment

The practice may arrange the earliest suitable appointment with a GP, nurse or another appropriate professional.

Secure digital response

Some AccuRx requests can be answered through a secure message rather than a conventional appointment.

Pharmacy care

Sorrel Bank works with community pharmacists and may direct suitable minor-health problems to a pharmacy consultation.

Enhanced access

If routine care is needed outside the main surgery timetable, reception can check Salford South East PCN evening or Saturday appointments.

Appointments: phone, online and practical rules

Booking by telephone

The official appointments page says patients can telephone during opening hours and will be offered the earliest possible appointment. A particular doctor or healthcare professional cannot always be guaranteed.

Urgent patients and young children

The practice says urgent cases, babies and small children are fitted into surgery time. Patients arriving without a prior urgent appointment may have to wait while clinically necessary cases are managed.

Need a longer appointment?

Tell reception when booking if you need more time for a procedure such as cervical screening or coil-related care. The practice asks patients to identify this in advance so an appropriate appointment length can be arranged.

Interpreter

If you need an interpreter, tell reception when requesting the appointment so the practice can make arrangements.

Chaperone

The practice publishes a chaperone policy and asks patients to tell the team if they would like a chaperone present during a physical examination.

Late arrival

Sorrel Bank warns that patients arriving late may not be seen and may have to rearrange for another working day, except where an immediate medical emergency applies.

Cancellation

Cancel as soon as possible if you cannot attend. The practice says repeated missed appointments without notification can trigger written warnings and may affect registration.

Official Sorrel Bank appointments page

Evening and Saturday GP appointments across Salford

Sorrel Bank is a member of Salford South East Primary Care Network. Registered patients can access pre-booked enhanced-access appointments outside the normal surgery weekend timetable.

Enhanced-access period Published location How to use it
Monday–Friday evenings until 8:00pm The Hub, 9 Victoria Road, Salford, M6 8FZ Contact Sorrel Bank reception to book an available appointment.
Saturday 9:00am–5:00pm 1st Floor, Pendleton Gateway, 1 Broadwalk, Salford, M6 5FX Pre-book through your GP practice; this is not a normal walk-in Sorrel Bank session.
Weekend cervical screening PCN enhanced-access service Patients with a screening invitation can ask the practice about available evening/weekend screening slots.
Salford South East PCN enhanced access
Check the site before travelling. An enhanced-access appointment may be at Pendleton Gateway or Victoria Road rather than the main 23 Bolton Road surgery.

Home visits: call before 10am where possible

If you are housebound because of illness or disability and think you require a home visit, the practice asks patients to telephone reception before 10:00am where possible.

A doctor or nurse may call you first. Telephone advice, a nursing visit or hospital assessment may be safer or more appropriate than a GP home visit.

Home visits are clinically based. Sorrel Bank explains that several patients can usually be seen at the surgery in the time required for a single home visit and that the surgery has better examination and treatment facilities.

Repeat prescriptions: NHS App first, with older routes still visible

The current prescription page promotes the NHS App as the safest and easiest way for many patients to request repeat medication. It also explains the Electronic Prescription Service, allowing prescriptions to be sent directly to a nominated pharmacy.

NHS App

Use the NHS App or NHS website account to request medicines that are currently authorised as repeat items and to manage your nominated pharmacy where supported.

Electronic Prescription Service

Choose a pharmacy or other eligible dispenser as your nomination so approved prescriptions can be sent electronically rather than collected from reception.

About MyGP: the prescription page still mentions the MyGP App for repeat medication. The July 2026 digital notice only says MyGP no longer provides online consultations; it does not explicitly say every MyGP prescription function has stopped. NHS App is therefore the clearest current route for repeat ordering, while patients already using another authorised prescription route can confirm with the practice if unsure.
No guaranteed prescription turnaround is stated here. The page includes an older “72 hours” visual, but the current repeat-prescription change notice focuses on moving patients towards direct ordering through NHS App. Order routine medicine before you are close to running out and allow extra pharmacy preparation time.
Official prescription information Electronic Prescription Service guidance

For broader NHS App, medication-review and urgent-medicine guidance, see the Medication Practices guide.

Test results: the practice gives a quieter phone window

Sorrel Bank’s test-results page asks patients to call between 11:00am and 3:30pm, when reception is more likely to have time to deal with result enquiries.

1
Ask when the result should be available.
The practice says patients should be told the expected return time when the test is taken.
2
Check the result rather than assume.
The practice says it is the patient’s responsibility to check results and arrange follow-up if advised.
3
Call in the published result window.
Use 0161 736 1616 between 11:00am and 3:30pm where possible.
4
Respect confidentiality.
The practice normally releases a result only to the person it concerns unless prior permission or another appropriate basis applies.
No universal result timeframe: the practice does not state that every blood test, scan or investigation is ready after the same number of days. Follow the timeframe given for your specific test.
Official test-result guidance

Register with Sorrel Bank Medical Practice

NHS currently lists Sorrel Bank Medical Practice as accepting new patients. The practice says its normal patient boundary extends around 1.5 miles from the surgery.

1
Check the 1.5-mile practice area.
The official page says some addresses in Walkden, Worsley, Little Hulton and Boothstown are outside its home-visit range.
2
Use the official registration form.
The practice links to the NHS Register with a GP surgery route.
3
Do not assume missing ID prevents registration.
Sorrel Bank asks people unable to provide proof of address or ID to speak with reception. National NHS guidance says ID, proof of address, immigration status and an NHS number are not normally required simply to register.
4
Check temporary registration if you are only staying locally.
The practice publishes temporary-patient information for people who become ill while away from their usual GP.
Official Sorrel Bank new-patient page NHS registration rules

If your address falls outside Sorrel Bank’s boundary, the nearby Newbury Green Medical Practice guide may help you compare another Salford GP route, but check that practice’s own catchment before applying.

Parking, disabled access and interpreter support

Parking

The practice’s opening-hours page states that parking is available in front of the surgery.

Disabled parking

The new-patient page lists a disabled car-parking space among the practice facilities.

Ramp and toilet

The practice lists a ramp and disabled toilet facilities.

Interpreter

Tell reception when booking if you require an interpreter for your consultation.

Website accessibility is different from building accessibility. The separate accessibility statement mainly covers use of the practice website. For physical access at Bolton Road, use the facilities above and call reception if an adjustment is essential for your visit.

For another Salford-area practice with different access and appointment arrangements, see the Silverdale Medical Practice guide.

Complaints, suggestions and Patient Participation Group

Formal complaint

The practice asks patients with a complaint to contact the Practice Manager, who handles formal concerns. The general suggestion form should not be used for medical matters or formal complaints.

Official complaint information

Patient Participation Group

Sorrel Bank has a Patient Participation Group. Patients can join by online form or by emailing the dedicated PPG address published by the practice.

Sorrel Bank Patient Participation Group
Current general practice email: the contact page lists gmicb-sal.sorrel.grouppractice@nhs.net. Do not use email for an urgent medical problem; call the surgery, NHS 111 or 999 as appropriate.

CQC rating: Good, with an older inspection behind it

CQC currently displays an overall rating of Good for Sorrel Bank Medical Practice. Safe, Effective, Caring, Responsive and Well-led are all shown as Good.

CQC record Published detail Context
Overall rating Good Current overall rating shown on the active CQC profile.
Comprehensive inspection 28 April 2016 This was the inspection behind the historical Good rating.
Report published 9 June 2016 Do not describe the rating as a new 2026 inspection.
Annual regulatory review 12 June 2019 CQC did not find evidence requiring another inspection at that time.
Latest published data review 6 July 2023 CQC said it had not found evidence requiring reassessment of the rating at that stage.
Current Sorrel Bank CQC profile CQC inspection timeline
CQC rating is not a patient star review. Do not convert “Good” into Review or AggregateRating schema.

Map and directions to 23 Bolton Road

Sorrel Bank Medical Practice
23 Bolton Road
Salford
Lancashire
M6 7HL

Map provided for journey planning only. MedicalPracticeUK.org is independent and is not the official surgery website.
Before travelling: confirm whether the appointment is at 23 Bolton Road, the Victoria Road branch or a Salford South East PCN enhanced-access site.

When Sorrel Bank Medical Practice is closed

Situation Use this route
Life-threatening emergency Call 999.
Urgent medical problem that cannot wait Use NHS 111 online if appropriate or call 111.
Practice training closure Follow the temporary cover information published for that specific closure. For 23 September 2026, the practice lists Salford Primary Care Together on 0161 983 0641.
Minor illness / pharmacy problem A community pharmacist may be able to provide advice or treatment through NHS pharmacy services.
Routine admin, prescription or appointment request Use the appropriate practice route when normal services reopen.

Related Salford and NHS GP guides

Newbury Green Medical Practice

Another Salford GP guide covering appointments, registration, prescriptions and local access.

Silverdale Medical Practice

Pendlebury and Swinton guide showing a different Salford appointment and enhanced-access model.

Official sources used

Last verified: 21 September 2026.

Sorrel Bank Medical Practice FAQs

Where is Sorrel Bank Medical Practice and what is the phone number?
Sorrel Bank Medical Practice is at 23 Bolton Road, Salford, Lancashire, M6 7HL. The main practice number is 0161 736 1616. The contact page also lists 0161 736 1021.
What are Sorrel Bank Medical Practice opening hours?
The practice says it opens from 7:30am on weekdays for enquiries and remains open until 6:30pm. Individual doctor and nurse surgery times vary during the day. The normal surgery is closed on Saturday and Sunday.
What online consultation system does Sorrel Bank Medical Practice use?
Sorrel Bank moved from PATCHS to AccuRx for online medical and administrative consultations from 17 July 2026. Start from the official practice website so you use the current form rather than an old PATCHS or MyGP link.
Is Sorrel Bank Medical Practice closed on 23 September 2026?
The published training schedule lists a closure from 1:30pm to 6:30pm on Wednesday 23 September 2026. For urgent health needs during that afternoon, the practice lists Salford Primary Care Together on 0161 983 0641. Confirm with reception if you have an appointment because another sentence on the homepage contains an inconsistent September date.
How do I request a home visit?
Call the practice before 10:00am where possible. Home visits are for patients who are housebound because of illness or disability, and a doctor or nurse may telephone first to decide whether a visit or another type of care is appropriate.
How do I order a repeat prescription?
The current prescription page promotes the NHS App for repeat ordering and the practice uses the Electronic Prescription Service for nominated pharmacies. Some older practice pages still mention MyGP, so use the NHS App or confirm your existing authorised prescription route with the surgery.
When should I call for test results?
The practice’s test-results page asks patients to call between 11:00am and 3:30pm where possible. Patients should use the expected result timeframe given when the test was arranged because different investigations take different lengths of time.
Can I register with Sorrel Bank Medical Practice?
NHS currently lists Sorrel Bank as accepting new patients. The practice says its usual coverage is within about 1.5 miles of the surgery. Check the boundary before registering, particularly for addresses in areas such as Walkden, Worsley, Little Hulton or Boothstown.
Does Sorrel Bank Medical Practice offer evening or Saturday appointments?
Pre-booked evening and Saturday appointments are available through Salford South East PCN Enhanced Access. Evening appointments are listed until 8pm at The Hub, 9 Victoria Road, and Saturday appointments from 9am to 5pm at Pendleton Gateway. Book through your GP practice.
What is Sorrel Bank Medical Practice’s CQC rating?
CQC currently displays an overall rating of Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The comprehensive inspection took place on 28 April 2016, the report was published on 9 June 2016, and CQC reviewed available data again on 6 July 2023 without finding evidence requiring reassessment at that stage.
Independent information notice: MedicalPracticeUK.org is not Sorrel Bank Medical Practice, Salford South East PCN, Salford Primary Care Together, NHS Greater Manchester, NHS 111 or the Care Quality Commission. Opening times, AccuRx forms, training closures, appointment availability, prescription arrangements and enhanced-access locations can change. Use the official links above when information affects an immediate appointment, medicine request or journey.
Sorrel Bank Medical Practice Call 0161 736 1616