Newbury Green Medical Practice | NHS GP Surgery Green

Emergency first: This is an independent patient guide, not the NHS. If someone has chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, serious allergic reaction, a seizure that is not stopping, severe mental health crisis, or is not responding, call 999 now. If it is urgent but not life-threatening, use NHS 111 online or call 111.
Salford NHS GP patient handbook

Newbury Green Medical Practice: appointments, prescriptions, doctors, opening times and NHS help

Newbury Green Medical Practice is an NHS GP surgery at Newbury Place Health Centre, 55 Rigby Street, Salford, M7 4NX. This practical guide explains how to contact the surgery, book urgent and routine appointments, use NHS App or Patient Services, order repeat prescriptions, register as a new patient, check doctors, request sick notes, view test results, use pharmacy help, understand access and parking, read CQC reviews, and choose the safest NHS route when the surgery is closed.

Start here before you call
1
Danger signs?Use 999. Do not wait for GP callbacks or online forms.
2
Urgent today or tomorrow?Phone 0161 983 0800 during opening hours.
3
Routine request?Use online help or phone; response is normally within 2 working days.
4
Need medicine?Use NHS account, Patient Services or the repeat prescription form.
Main surgery phone

Use this number for: urgent same-day or next-day appointment requests, help using online services, prescription questions, registration support, access needs, interpreter requests, test-result queries, sick-note questions, or if you are not sure which route is safest.

Address for maps and letters

Newbury Green Medical Practice
Newbury Place Health Centre
55 Rigby Street
Salford
M7 4NX

The official contact page says several healthcare departments are located in the health centre, so written correspondence should be clearly marked for Newbury Green Medical Practice.

Open directions
NHS code
P87026
Phone
0161 983 0800
Late day
Wednesday to 8:30pm
CQC rating
Overall Good
Fast answer: Newbury Green Medical Practice is an NHS GP surgery at Newbury Place Health Centre, 55 Rigby Street, Salford, M7 4NX. Reception is 0161 983 0800. Usual listed opening is Monday, Tuesday, Thursday and Friday 8am to 6:30pm, Wednesday 8am to 8:30pm, Saturday and Sunday closed. For urgent medical help when the surgery is closed, use NHS 111. For emergencies, call 999.

Unique patient decision hub: choose the right route in 60 seconds

This is the reusable part of the page. Start here whenever you need the surgery, then choose the safest and most practical route.

I need help today or tomorrow

For urgent GP help during opening hours, phone 0161 983 0800. Reception will ask what you need help with so the practice can route you to the right doctor, nurse or healthcare professional.

I need a routine appointment

Routine requests can be made in advance during opening times. The official page says the practice will respond to requests within 2 working days.

I need repeat medicine

Use NHS account, NHS App, Patient Services, the repeat prescription form, post or visit. Allow enough time because prescriptions and pharmacies are not instant.

I need test results

Use NHS account/NHS App or Patient Services where enabled. If results are hospital-ordered, the hospital team may be the correct route.

I need a sick note

If off sick for 7 days or less, self-certification usually applies. For the first sick note after more than 7 days, the practice says to phone after 9am to book an appointment.

I need help when closed

Use NHS 111 online or call 111 for urgent medical help. NHS 111 online is for people aged 5 and over. Call 111 for a child under 5. Call 999 for emergencies.

Newbury Green Medical Practice opening times

The official contact and opening-times pages list the surgery as open Monday, Tuesday, Thursday and Friday from 8am to 6:30pm, Wednesday from 8am to 8:30pm, and closed on Saturday and Sunday. Always check the official site before travelling, especially around bank holidays or local service updates.

DayListed openingPatient tip
Monday8am to 6:30pmCall early for urgent help today or tomorrow.
Tuesday8am to 6:30pmGood day for routine admin, prescription and follow-up questions.
Wednesday8am to 8:30pmListed late day. Do not assume all services are available late without checking.
Thursday8am to 6:30pmSend routine requests early so the team has time to respond.
Friday8am to 6:30pmDo not leave urgent medicine or admin issues until late afternoon.
SaturdayClosedUse NHS 111 for urgent non-emergency help.
SundayClosedUse NHS 111 or 999 depending on severity.

How to request appointments at Newbury Green Medical Practice

The official appointment page says urgent appointments for today or tomorrow, Monday to Friday during opening times, should be requested by phone. Routine appointments can be requested in advance during opening times, and the practice says it will respond to routine requests within 2 working days. It may offer help by phone, face to face, video call, text or email.

1
Check whether it is an emergency.
Use 999 for life-threatening or severe symptoms. Use NHS 111 when the surgery is closed and the issue is urgent but not life-threatening.
2
For urgent help today or tomorrow, phone reception.
Call 0161 983 0800 during opening hours. Say if symptoms are getting worse or if the patient is a child, older person, pregnant, frail or vulnerable.
3
For routine requests, use the routine route.
The official page says routine requests receive a response within 2 working days. Use the official online route, NHS account, Patient Services or phone.
4
Say what type of appointment may help.
The practice may offer phone, face-to-face, video, text or email help. If you need an interpreter, a preferred clinician, or communication support, say it when requesting.
5
Arrive on time.
The official appointment page asks patients to arrive 5 minutes early, and 10 minutes early for evening clinics.
6
Cancel early if you cannot attend.
You can cancel through NHS account, Patient Services or phone during opening times. Missed appointments reduce access for other patients.
Simple phone script
Hello, my name is [name]. My date of birth is [date of birth]. I am a patient at Newbury Green Medical Practice. I need help because [one clear sentence]. It is [urgent today / routine / a prescription issue / a test-result question]. What is the safest next step?

Before you phone or submit a form: practical checklist

Good details help the practice choose the right GP, nurse, healthcare assistant, pharmacist, phone call, face-to-face appointment or other service. This matters because the fastest route is not always a GP appointment.

Full name and date of birth
Best callback number
Main symptom or request
When it started
What has changed
Current medicines and allergies
Nominated pharmacy
Hospital letters if relevant
Photos if requested for skin issues
Interpreter or access need
Carer details if helping someone
What outcome you need
Good online-request wording
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I need advice on whether I should use [GP / nurse / pharmacy / test / referral / urgent care].

NHS App, NHS account and Patient Services login

Newbury Green Medical Practice lists NHS account, NHS App and Patient Services for tasks such as booking or cancelling appointments, ordering repeat prescriptions, viewing test results, accessing your health record and checking vaccination information. Use official links only and do not share login codes with anyone who is not authorised to access your record.

App

NHS App and NHS account

Useful for repeat prescriptions, appointments, test results and record access where enabled.

PS

Patient Services

Patient Services may be used for online GP services such as prescriptions, appointment management and record access.

ID

Full record access

The official record page says you need to request full health-record access and prove who you are with photo ID.

Proxy

Access for someone else

If you support a child, older relative or person you care for, ask the surgery what consent or proxy access is required.

Helpful NHS App video for prescriptions and online access

This NHS App video is useful if you want to understand online NHS services such as repeat prescriptions and record access. Always follow Newbury Green Medical Practice’s own appointment and prescription instructions.

Newbury Green Medical Practice doctors and clinical team

The official doctors page lists current GP names, and the about page says the practice has four GP partners and four additional part-time GPs, with three practice nurses, two assistant practitioners and a healthcare assistant. Doctor availability can change, so check the official team page before relying on a preferred clinician.

Dr Simon Gordon Joseph
Dr Carlie Gardner
Dr Michael Starkie
Dr Sharon Shapiro
Dr Nana Sa’id
Dr Rose Walsh
Dr Sarah Hayward
Dr Hiba Fadlelmoula
Dr Eleanor O’Brien
Dr Ellen Martyn
Dr Bikesh Dongol
Dr Sabyasachi Chatterjee
Continuity tip: if your problem is complex or ongoing, write: “I would prefer continuity with a clinician who knows this issue if possible.” If it is urgent, accept the fastest safe clinician.

Newbury Green Medical Practice repeat prescriptions

The official prescriptions page says repeat prescriptions can be ordered through NHS account/NHS App, Patient Services, repeat prescription request form, post or by visiting the surgery. It also says patients can usually collect a prescription 3 working days, or 72 hours, after ordering, while the separate online request page says to allow 2 working days. A safe practical rule is to order early and allow at least 2 to 3 working days, plus pharmacy preparation time.

App

NHS account or NHS App

Shows repeat medicines and dosage where enabled, and lets you choose the items you need.

PS

Patient Services

Use the official online GP system route if you have access.

Form

Online repeat form

Use the official repeat prescription request form if this is the route available to you.

Post

Post or visit

You can post your request or visit the surgery. Clearly write medicine name, strength and quantity.

Prescription problemWhat it usually meansPractical next step
Medicine not showing onlineIt may not be on repeat, may need review, may be too early, or may be an acute medicine.Use the prescription question route and include medicine name, dose and reason.
Pharmacy says nothing is readyThe request may still be processing, sent elsewhere, or not issued.Check NHS App, nominated pharmacy and request date before contacting the surgery.
Oral contraceptive repeatThe official prescription page says to book with the practice nurse for oral contraceptive repeat medication.Ask reception for the correct nurse appointment or review route.
Old or unused medicinesThe official page says not to put old medicine in household bins or flush it.Take old medicines to the pharmacy you got them from or bring them to the surgery.
Medicine side effectsPharmacists can answer many medicine questions.Ask your local pharmacist first unless symptoms are serious.
Prescription timing: routine prescription work is not instant. Plan ahead before weekends, bank holidays, travel, hospital medicine changes and medication reviews.

Pharmacy, nominated pharmacy and minor illness advice

The official prescriptions page says patients need to choose a pharmacy to collect prescriptions from, called nominating a pharmacy. It also explains that pharmacists can advise on minor illnesses such as coughs, colds, sore throats, tummy trouble, aches and pains, and medicines you can buy without prescription.

NeedBest routeWhy it helps
Nominated pharmacySet or change it through the app or website where you order prescriptions, or through a pharmacy that accepts repeat prescriptions.Helps your prescription go to the right pharmacy.
Minor illnessAsk a pharmacist for coughs, colds, sore throat, tummy trouble, aches and pains.Often faster than a GP appointment.
Private roomMany pharmacies have a private room.You can discuss sensitive medicine questions more privately.
Late or weekend pharmacyUse NHS Find a Pharmacy.Pharmacy opening hours are different from GP opening hours.

Test results, blood tests and hospital results

Newbury Green lists test results as one of the services patients can manage online. Many patients can view test results through NHS account/NHS App or Patient Services once access is enabled. The key question is who ordered the test: GP-ordered tests and hospital-ordered tests may have different follow-up routes.

1
Ask who ordered the test.
If a hospital consultant ordered it, the hospital clinic may need to explain the result.
2
Use online access where enabled.
NHS account, NHS App or Patient Services may show results and record information.
3
Check whether a clinician has reviewed it.
Some results need review before they are visible or explained.
4
Do not wait silently if symptoms worsen.
If symptoms get worse while waiting, use GP, NHS 111 or 999 depending on severity.

Sick notes, fit notes and WorkWell support

The official sick-note page says if you have been off sick for more than 7 days, you can phone after 9am to book an appointment for your first sick note. If you need an extension, use the sick-note request form. If you have been off sick for 7 days or less, your employer should not ask for medical evidence and self-certification applies.

7

7 days or less

Your employer should normally ask you to self-certify, not request GP evidence.

1st

First sick note

If off sick for more than 7 days, phone after 9am to book an appointment.

Ext

Extension

If you need an extension, use the official sick-note request form.

Work

WorkWell support

The official page mentions Wellbeing Matters Social Prescribing WorkWell support for people off work who need health and work support.

Referrals, self-referrals and “do I need a GP appointment?”

The official appointments page says it may be worth checking the referrals page before requesting an appointment, to see whether a surgery appointment is needed for the service you require. This matters because some services may allow self-referral, while others need GP assessment.

Ask

Ask if referral is needed

Not every issue needs a GP appointment before referral. Some support routes can be accessed directly.

Info

Give useful details

Say what service you need, what symptoms you have, and whether you have already seen hospital, physio, optician, dentist or pharmacy.

Hosp

Hospital accepted referral?

Once accepted by hospital, appointment changes may need the hospital booking team.

Track

Keep a record

Write down referral date, service name and any reference number or hospital letter.

Register with Newbury Green Medical Practice

The official registration page says the surgery usually accepts patients whose postcodes begin with M7, M8 and parts of M25. It also says existing patients who relocate to M3, M6, M9 or M45 postcodes may be able to remain registered. It is helpful to have your NHS number when registering.

1
Check your postcode first.
Newbury Green usually accepts M7, M8 and parts of M25. Ask the practice if you are unsure.
2
Use the NHS registration service.
The official page links to the NHS “register with a GP surgery” service for Newbury Green.
3
Have your NHS number if possible.
The official page says it is helpful to have your NHS number. You can still ask the NHS website how to find it.
4
Plan repeat medication before switching.
If you take regular medicines, do not leave registration until your last tablets.
5
Moved out of area?
Existing patients moving to M3, M6, M9 or M45 may be able to remain registered, according to the official page.

Services patients often need

The official services page lists sick notes, test results, vaccinations, referrals, registration, surgery clinics, managing health online, accessing health records, proxy access, changing contact details and wellbeing. Exact services can depend on staffing, appointment type and clinical need.

Urgent appointment requests
Routine appointments
Telephone appointments
Face-to-face appointments
Video calls
Text or email consultation
Repeat prescriptions
Medication questions
Pharmacy support
Sick notes
Test results
Vaccinations
Referrals
Registration
Health records access
Proxy access
Wellbeing support
Complaints and feedback

Parking, disabled access, induction loop and communication needs

The official contact page says the practice is located off Bury New Road, near the junction between Northumberland Street and Rigby Street. It says a car park is available, the entrance is on Rigby Street, and disabled parking spaces are available. It also lists step-free access, wheelchair access, induction loop and disabled WC.

P

Parking

Use Rigby Street for the car park entrance. Allow extra time at busy clinic periods.

D

Disabled parking

Disabled parking spaces are listed. Ask ahead if you need extra support arriving.

A

Step-free and wheelchair access

Step-free and wheelchair access are listed on the official page.

L

Induction loop

An induction loop is listed. Tell reception if you need hearing or communication support.

Access request script
Hello, I have an appointment or request with Newbury Green Medical Practice. I need help with [wheelchair access / hearing support / interpreter / carer involvement / communication needs]. Can this be added to my appointment request?

Reviews, CQC rating and patient feedback

CQC lists Newbury Green Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The official feedback page says the practice welcomes comments and uses feedback to focus on the things that matter most to patients, carers and families.

CQC

CQC inspected quality

Overall Good is a formal inspection rating, not a casual star review.

NHS

NHS feedback

Use recent patient feedback, but check dates and patterns rather than relying on one old comment.

Care

Different needs, different experiences

An urgent appointment request, prescription query and registration issue are different service pathways.

Act

Need to raise a concern?

Use the official feedback and complaints route, with dates, details and outcome requested.

Complaints, feedback and written consent

The official feedback and complaints page says many problems can be sorted out quickly and easily at the time they arise. If a formal complaint is needed, it should preferably be made in writing as soon as possible after the event. The page says the normal complaint time limit is 12 months from the event or 12 months from when the issue came to the complainant’s notice.

1
Write a clear timeline.
Include date, time, who was involved if known, what happened, how it affected you, and what outcome you want.
2
Start with the practice where suitable.
Many issues can be resolved directly with the staff member or practice team.
3
Use written consent if complaining for someone else.
The official page says the practice needs written consent to deal with someone else about a patient’s complaint unless special circumstances apply.
4
Send written complaints clearly.
Address written complaints to Newbury Green Medical Practice, Newbury Place Health Centre, 55 Rigby Street, Salford, M7 4NX.

Newbury Green Medical Practice map, directions and photos

Address: Newbury Green Medical Practice, Newbury Place Health Centre, 55 Rigby Street, Salford, M7 4NX. Use the map for planning only. Confirm opening times, appointment time and access needs before leaving home.

By car

The official page says the practice is off Bury New Road near Northumberland Street and Rigby Street. Car park entrance is on Rigby Street.

Disabled parking

Disabled parking spaces are listed. Plan extra time if you need assistance.

Written letters

Because other healthcare departments are in the same health centre, mark correspondence clearly for Newbury Green Medical Practice.

If someone else is driving

Send the full address and postcode: Newbury Place Health Centre, 55 Rigby Street, Salford, M7 4NX.

What to do when Newbury Green Medical Practice is closed

The official opening-times and appointment pages say to use NHS 111 online or call 111 if you need medical help when the practice is closed. NHS 111 online is for people aged 5 and over; call 111 for help with a child under 5. Call 999 in a medical or mental health emergency where someone is seriously ill, injured or their life is at risk.

ProblemUse this serviceExamples
Life-threatening emergencyCall 999Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding.
Urgent but not life-threateningNHS 111 online or call 111You need medical help today and cannot wait for the practice to reopen.
Child under 5Call 111The official page says NHS 111 online is for people aged 5 and over.
Minor illness or medicine adviceLocal pharmacyCoughs, colds, sore throat, tummy trouble, aches, pains and medicine questions.
Non-urgent adminUse official online form when open / availableRoutine messages, record updates, non-urgent forms and admin requests.

CQC rating and quality note

CQC lists Newbury Green Medical Practice at Newbury Place Health Centre as Overall: Good. CQC also lists Safe, Effective, Caring, Responsive and Well-led as Good. CQC records can change, so always check the official CQC profile for live inspection information.

Official source check and reference notes

Official sources checked before writing: NHS.uk, the official Newbury Green Medical Practice website, contact page, opening-times page, appointments guidance, online services guidance, NHS App information, repeat prescriptions page, repeat prescription form, registration page, doctors page, about page, sick-note page, feedback and complaints page, services page, record-access page and CQC.

Official links: NHS.uk profile · Official practice website · Contact · Opening times · Appointments · Prescriptions · Repeat prescription form · Online services · NHS App · Registration · Doctors · Sick notes · Feedback and complaints · CQC · NHS 111

Why this page is built this way: real users search appointments, prescriptions, Patient Services login, NHS App, doctors, reviews, opening times, phone number, test results, sick notes, registration, pharmacy, parking and CQC. This guide answers those intents in one place while still linking to official sources for final confirmation.

Newbury Green Medical Practice FAQs

What is the phone number for Newbury Green Medical Practice?
The reception phone number is 0161 983 0800. Use it for urgent appointment requests, routine appointment help, prescription questions, registration, test results, access needs and general practice enquiries. For emergencies, call 999.
Where is Newbury Green Medical Practice?
Newbury Green Medical Practice is at Newbury Place Health Centre, 55 Rigby Street, Salford, M7 4NX.
What is the NHS code for Newbury Green Medical Practice?
NHS.uk lists Newbury Green Medical Practice under organisation code P87026.
What are Newbury Green Medical Practice opening times?
The official pages list Monday, Tuesday, Thursday and Friday as 8am to 6:30pm, Wednesday as 8am to 8:30pm, and Saturday and Sunday as closed. Always check the official website before travelling.
How do I book an urgent appointment?
For an urgent appointment for today or tomorrow, Monday to Friday during opening times, the official appointments page says to phone 0161 983 0800. For life-threatening symptoms, call 999 instead.
How do I request a routine appointment?
Routine appointments can be requested in advance during opening times. The practice says it will respond to routine requests within 2 working days. You can also use NHS account/NHS App or Patient Services where enabled.
What types of appointments can the practice offer?
The official appointments page says the practice may offer consultations by phone, face to face at the surgery, video call, text or email, depending on clinical need and suitability.
How early should I arrive for an appointment?
The official appointments page asks patients to arrive 5 minutes before the appointment time, and 10 minutes before evening clinic appointments.
How do I cancel an appointment?
You can cancel through your NHS account, Patient Services, or by phoning 0161 983 0800 during opening times. Cancel as soon as possible so another patient can be seen.
How do I order repeat prescriptions?
Use NHS account/NHS App, Patient Services, the official repeat prescription request form, post your request, or visit the surgery. Include medicine name, strength and quantity.
How long do repeat prescriptions take?
The official repeat form says to allow 2 working days before collecting, while the main prescriptions page says you can usually collect after 3 working days or 72 hours. A safe practical rule is to allow at least 2 to 3 working days plus pharmacy preparation time.
Can I request repeat prescriptions by phone?
Do not rely on phone for routine repeat prescription requests. Use the official prescription routes such as NHS account, Patient Services, online repeat form, post or visiting the surgery.
How do I change my nominated pharmacy?
The prescriptions page says you can change your nominated pharmacy through the app or website where you order repeat prescriptions, or at any pharmacy that accepts repeat prescriptions.
How do I get test results?
Use NHS account/NHS App or Patient Services where enabled. If the test was ordered by a hospital, the hospital clinic may need to explain the result. If symptoms worsen while waiting, ask for medical help rather than waiting silently.
How do I request a sick note or fit note?
If you have been off sick for more than 7 days and need your first sick note, the official page says to phone 0161 983 0800 after 9am to book an appointment. If you need an extension, use the sick-note request form.
Can I register with Newbury Green Medical Practice?
The official registration page says the surgery usually accepts patients whose postcodes begin with M7, M8 and parts of M25. Existing patients relocating to M3, M6, M9 or M45 may be able to remain registered.
Does Newbury Green Medical Practice have parking?
Yes. The official contact page says a car park is available, the entrance is on Rigby Street, and disabled parking spaces are available.
Does the surgery have disabled access?
The official contact page lists step-free access, wheelchair access, induction loop and disabled WC. Tell reception if you need extra access or communication support.
What is the CQC rating?
CQC lists Newbury Green Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led rated Good. Check the official CQC page for the latest record.
What should I do when Newbury Green Medical Practice is closed?
Use NHS 111 online or call 111 for urgent medical help when the surgery is closed. NHS 111 online is for people aged 5 and over; call 111 for a child under 5. Call 999 in a medical or mental health emergency.
Is this the official Newbury Green Medical Practice website?
No. This is an independent patient guide on medicalpracticeuk.org. Use the official practice website, NHS.uk, CQC and NHS 111 for final live details.
Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not Newbury Green Medical Practice, not Newbury Place Health Centre, not CQC and not any NHS commissioner. This guide is for general patient information only. Opening times, appointment availability, prescription rules, online services, doctors, registration status, access details, pharmacy availability and CQC records can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.
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