Seaton and Colyton Medical Practice: appointments, doctors, prescriptions, hours and branch help
Seaton & Colyton Medical Practice is an NHS GP surgery with a main Seaton site on Harepath Road and a Colyton Health Centre branch on Grove Hill. This practical guide explains which branch to use, how the online appointment form works, how repeat prescriptions are ordered, which doctors are listed, what to do about ANPR parking, test results, registration, home visits, access needs, CQC rating and NHS 111 help when closed.
Use this number for: same-day urgent requests if the online form is unsuitable, routine appointment support, home visit requests before 11am where possible, pharmacist/prescription questions after 10am, test result help, registration questions, access needs and branch-location checks.
The Seaton Practice
148 Harepath Road
Seaton
Devon
EX12 2DU
Colyton Health Centre
Grove Hill
Colyton
Devon
EX24 6ET
Always check your appointment message before travelling. Seaton and Colyton have different opening patterns, and Colyton is not open every afternoon.
Decision hub: appointment form, GP, nurse, pharmacy, minor injury, NHS 111 or 999?
Choose the safest route before submitting a form, calling, travelling or waiting for a callback.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, serious burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, serious injury or someone not responding.
Urgent GP problem today
Use the appointment request form early in the day where possible. If submitting after 4:30pm and you believe it is urgent, phone or visit the practice so reception is aware.
Routine GP or nurse request
Use the appointment request form Monday to Friday from 7am to 6pm, SystmOnline, phone 01297 20877 or visit reception.
Repeat medicine
Use SystmOnline, NHS account/NHS App, repeat prescription form, paper request or post. The practice does not take repeat prescription requests over the phone or email.
Minor illness / Pharmacy First
Pharmacists can advise on coughs, colds, sore throats, tummy trouble, aches and pains, and medicines you can buy without prescription.
Closed or unsafe to wait
Use NHS 111 online or call 111 for urgent non-life-threatening help. Call 999 for emergencies.
Seaton Practice or Colyton Health Centre: check before travelling
The practice runs from two sites. Use the exact postcode when booking taxis, giving directions to carers, or checking a map.
| Site | Address | Best patient use | Travel warning |
|---|---|---|---|
| The Seaton Practice | 148 Harepath Road, Seaton, Devon, EX12 2DU | Main NHS/CQC-listed site and full weekday opening. | Parking is ANPR controlled; validate vehicle registration on arrival if driving. |
| Colyton Health Centre | Grove Hill, Colyton, Devon, EX24 6ET | Useful branch for Colyton-area patients, but not open every afternoon. | Check appointment message and day/time before travelling. |
| Official phone | Reception: 01297 20877 | Use for both sites unless your official message says otherwise. | Do not assume Colyton is open just because the Seaton site is open. |
Opening hours: Seaton full weekdays, Colyton shorter branch hours
The contact page lists different opening hours for the two sites. Appointment availability can still vary by clinician, demand, bank holidays, staff training and urgent workload.
| Day | The Seaton Practice | Colyton Health Centre | Practical note |
|---|---|---|---|
| Monday | 8am–6pm | 8am–1pm | Use online request form early for same-day needs. |
| Tuesday | 8am–6pm | 8am–1pm and 2pm–6pm | Colyton afternoon is listed Tuesday. |
| Wednesday | 8am–6pm | 8am–1pm | Colyton afternoon not listed. |
| Thursday | 8am–6pm | 8am–1pm and 2pm–6pm | Colyton afternoon is listed Thursday. |
| Friday | 8am–6pm | 8am–1pm | Do not leave prescriptions/admin until late Friday. |
| Saturday | Closed | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Closed | Call 999 for life-threatening emergency symptoms. |
| Extended access | Tuesday and Thursday evening normally offered; occasional Saturday appointments. | Check booking location. | Extended access is pre-booked, not a walk-in emergency route. |
Appointments: online request form, SystmOnline, phone or reception
The practice says it will ask what you need help with, then use that information to choose the most suitable doctor, nurse or health professional. Consultations may be by phone, face to face, video, text or email.
Use 999 for life-threatening symptoms. Use NHS 111 if urgent and the surgery is closed.
The practice says it is available Monday to Friday from 7am to 6pm.
The official page says requests submitted before 5pm are usually triaged by the Duty Doctor the same day.
The practice says if you contact via the form after 4:30pm and believe it is urgent, phone or pop into the practice so reception is aware.
Say if you prefer a specific doctor/nurse, phone/face-to-face/video/text/email, interpreter, or other access/communication support.
Hello, my name is [name]. Date of birth: [date]. I am registered with Seaton & Colyton Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [medicine/self-care]. Is this best for GP, nurse, pharmacist, minor injury service, NHS 111 or 999?
Repeat prescriptions: order safely and allow 7 working days for pharmacy collection
The official prescription page says the easiest ways to order are SystmOnline or NHS account/NHS App. You can also use the repeat prescription request form, bring the paper form to the surgery, or post your request. The practice does not take repeat prescription requests over the phone or email.
SystmOnline
Use your GP online account to choose repeat medicines and dosage from your repeat list.
NHS App / NHS account
Order repeat medicine through the NHS website or NHS App if your account is set up.
Repeat request form
Use the online repeat prescription request form if you cannot use SystmOnline/NHS App.
Paper or post
Bring the paper request form to the surgery when open, or post your request to the practice.
| Prescription issue | Official rule / route | Practical tip |
|---|---|---|
| Routine repeat medicine | SystmOnline, NHS account/NHS App, repeat request form, paper request or post. | Order before you are down to your last few doses. |
| Phone or email repeat request | Not accepted. | Do not phone/email routine repeat requests; use an approved route. |
| Collection from pharmacy | Usually 7 working days after ordering. | Build in weekends, bank holidays and pharmacy processing. |
| Nominated pharmacy | You need to choose a pharmacy to collect from. | Change nomination in app/website, at the practice, or at a pharmacy that accepts repeat prescriptions. |
| Prescription question | Local pharmacists can answer many medicine questions. | If you need the GP surgery pharmacist, phone after 10am on 01297 20877. |
| Medication review | Repeat medicines may need regular review, face-to-face or telephone, with GP or clinical pharmacist. | Attend reviews to avoid prescription delays. |
| Old medicines | Take old medicines to the pharmacy or bring them into surgery. | Do not put medicines in household bin or flush them. |
Test results: wait for review, then use the correct route
The contact page preview says the practice will contact you if your result shows you need more tests or treatment. For routine result questions, avoid morning appointment pressure where possible and give the test date, test type and who requested it.
| Need | Best route | What to prepare |
|---|---|---|
| Result needs treatment | Practice should contact you if action is needed. | Keep phone and email details up to date. |
| Routine result question | Use official result page / phone reception when open. | Give test date, test type, symptoms and who requested it. |
| Hospital-requested test | Contact the hospital clinic that ordered it. | GP practice may not have the interpretation or plan. |
| Someone else asking | Confidentiality checks may apply. | Arrange consent before a carer/family member calls. |
| Cannot see results online | Ask about NHS App / online record access. | Identity checks may be needed. |
Sick notes / fit notes: use the right route
The official contact page preview says sick-note requests can be made by form, phone or visiting the surgery when open. For illness of 7 days or less, self-certification is usually the first route.
| Situation | Best action | Important note |
|---|---|---|
| Off sick 7 days or less | Use self-certification. | Do not use an urgent GP appointment only for a routine certificate. |
| Off sick more than 7 days | Use the sick note request form, phone or visit surgery when open. | Give exact start date, end date if known and condition. |
| Hospital treatment | Ask the hospital team managing your care. | Hospital doctors can issue fit notes for hospital-led recovery. |
| Backdated note needed | State dates clearly in the request. | The GP may need enough information to decide safely. |
| Employer deadline | Say the deadline and where the document must go. | Private/non-NHS paperwork may have different timescales. |
Register with Seaton & Colyton Medical Practice
NHS.uk currently shows the practice as accepting new patients. The official registration page says to check the catchment area before filling out a registration form, then register online or collect a paper form from reception when open.
The official page says to check that you are in the catchment area before completing a registration form.
Fill out the online registration form or visit reception when open and collect a paper registration form.
The practice says it is helpful to have your NHS number. NHS can help you find it online.
The practice says care homes should only register a new patient if the patient is staying permanently, not just for respite.
All patients have a named accountable doctor allocated by the practice, but you can still see any doctor or nurse, not just the named GP.
Seaton & Colyton Medical Practice doctors
The official team page lists the following doctors. Staff and availability can change, so confirm on the official team page before relying on a named doctor.
| Doctor | Role / qualification detail shown | Patient note |
|---|---|---|
| Dr Mark Welland | BA MBBS London 1997, MRCPCH, MRCGP. GP Partner. | Official profile mentions paediatrics and Marie Curie Hospice background before general practice. |
| Dr John Twaddle | MBBS, MRCGP, MRCPsych. GP Partner. | Named GP partner on official team page. |
| Dr James Hill | MBBS, MRCGP, BSc. GP Partner. | Named GP partner on official team page. |
| Dr Isobel Eaton | MBBS King’s College London 2011, BSc, MRCGP. GP Partner. | Official profile says she trained/worked in London and Brighton before returning to East Devon. |
| Dr Emma Stone | MBBS, MRCGP, DFSRH. GP Partner. | Official profile mentions continuity of care in general practice. |
| Dr Ruth Greaves | BM BS MRCGP DRCOG DFSRH Nottingham 1988. Salaried GP. | Named salaried GP on official team page. |
| Dr Laura Livingstone | MB BCh 2013 Cardiff University, BSc, MRCP, MRCGP. Salaried GP. | Official page says GP working Mondays and Wednesdays. |
| Dr Kar Rajaskekar | GP Registrar. | GP registrars are qualified doctors training in general practice. |
Nurse practitioners, nurses, healthcare assistants and practice support
Not every request needs a GP. The official team page lists advanced nurse, nurse, healthcare assistant, prescription, secretary, reception and social-prescribing roles.
| Team area | Official examples | Useful for patients |
|---|---|---|
| Nurse practitioners | Helen Polley and Clare Nicholls are listed. | Some same-day or urgent clinical problems may be suitable depending on triage. |
| Practice nurses | Maria Ley and Alyson Roberts are listed. | Long-term condition reviews, checks, immunisations, screening and planned nurse care. |
| Healthcare assistants | Erin White, Kym Burgess, Steph Letten and Kelly Ballard are listed. | Blood pressure, basic checks and support tasks depending on appointment type. |
| Prescription team | Susan Clark and Ella Down-Parkes are listed in prescription/GP assistant roles. | Prescription processing and medicine-admin support. |
| Practice management | Juliet Rudkin, Liz Grover and Catherine Haw are listed in management roles. | Operational, complaint, registration and service-management routes. |
| Social prescribing / wellbeing | Health and Wellbeing Coach role is listed. | Non-medical support such as lifestyle, wellbeing and local support routes. |
ANPR parking notice: register your number plate every visit
The practice has posted an ANPR car park notice. If you drive to the surgery, follow the official parking instructions on arrival.
Follow current signs at the surgery car park.
The official notice says every time you come to the surgery by car, enter the number plate in the computer when you come into the surgery.
The notice says you must validate and confirm the registration so it is entered correctly.
Ask reception before sitting down if you are unsure how to register the vehicle.
The practice notice says to bring the letter into the surgery and speak to a manager.
Accessibility, parking, cycle parking and communication needs
The official contact page lists disabled parking, disabled WC, step-free access, wheelchair access, induction loop, car parking and cycle parking. Tell the practice in advance if you need extra support.
Wheelchair and step-free access
Disabled WC, step-free access and wheelchair access are listed on the official contact page.
Hearing support
An induction loop is listed. Tell reception if you need hearing support or to be collected from the waiting area.
Parking
Car parking, cycle parking and disabled parking are listed, but Seaton car park uses ANPR controls. Register vehicle details on arrival.
Interpreter or communication need
The appointments page asks patients to tell the practice if they need an interpreter or any other access/communication support.
Hello, I have an appointment/request with Seaton & Colyton Medical Practice. I need help with [wheelchair access / disabled parking / induction loop / interpreter / communication support / carer support]. Can this be added to my appointment or request?
CQC rating: Overall Good
CQC lists Seaton and Colyton Medical Practice as Overall Good at 148 Harepath Road, Seaton, Devon, EX12 2DU, phone 01297 20877. The latest inspection was 26 February 2019, report published 3 April 2019, and CQC’s latest review note is dated 6 July 2023.
| CQC item | Official detail | Patient meaning |
|---|---|---|
| Overall rating | Good. | Useful quality history, not live appointment availability. |
| Five key questions | Safe Good, Effective Good, Caring Good, Responsive Good, Well-led Good. | All five displayed core areas are Good. |
| Latest inspection | 26 February 2019; report published 3 April 2019. | Do not describe this as a new 2026 inspection. |
| Latest review | 6 July 2023 review found no evidence requiring reassessment at that stage. | Still check CQC directly for any later change. |
| Population groups | Long-term conditions, families/children/young people, older people, working-age people, mental health and vulnerable people are shown as Good. | Helpful for patient confidence, but not a substitute for current practice information. |
Map, directions and visit checklist
Main site: The Seaton Practice, 148 Harepath Road, Seaton, Devon, EX12 2DU. Use this map for the Seaton site only. If your appointment is at Colyton Health Centre, use Grove Hill, Colyton, EX24 6ET.
Seaton visit note
Send: The Seaton Practice, 148 Harepath Road, Seaton, Devon, EX12 2DU. Phone: 01297 20877. If driving, complete the ANPR number-plate registration step.
Colyton visit note
Send: Colyton Health Centre, Grove Hill, Colyton, Devon, EX24 6ET. Check that the branch is open at your appointment time.
Bring the right items
Medication boxes, repeat slip, hospital letters, test-result details, forms, glasses/hearing aids, blue badge, appointment text and any samples if requested.
Samples and paperwork
Do not drop off samples or forms late in the day unless the practice has told you to. Ask reception if the request is time-sensitive.
When Seaton & Colyton Medical Practice is closed
The official pages say to use NHS 111 online or call 111 when you need medical help now and the surgery is closed. NHS 111 online is for people aged 5 and over; call 111 for a child under 5.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Problem cannot wait until surgery opens, but is not a 999 emergency. |
| Child under 5 needing urgent help | Call 111 | NHS 111 online is for age 5+. |
| Minor illness / medicine advice | Local pharmacy | Coughs, colds, sore throat, tummy trouble, aches, pains and over-the-counter medicine advice. |
| Routine repeat medicine | SystmOnline, NHS App/account, form, paper or post | Allow usually 7 working days before pharmacy collection. |
| Routine admin | Appointment/admin form or phone when open | Fit notes, GP letters, non-urgent result questions, forms and registration support. |
Official action links used
Use these after reading the practical route above. This guide explains the next step first so patients do not land on the wrong official page.
Official Seaton & Colyton Medical Practice website · Official contact and opening hours · Appointments · Appointment request form · Prescriptions · Test results · Sick / fit notes · Register with the surgery · Practice team · ANPR parking notice · NHS profile · CQC profile · NHS 111 online