Oldmachar Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not NHS Scotland, NHS Grampian, NHS 24 or Old Machar Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, serious injury, or if someone is not responding. If it is urgent but not life-threatening in Scotland, call NHS 24 on 111.

Aberdeen two-site NHS Scotland GP guide

Old Machar Medical Practice doctors: King Street, Jesmond, appointments, eConsult and hours

Old Machar Medical Practice is often searched as “Oldmachar Medical Practice doctors.” The official practice name uses a space: Old Machar. It has two Aberdeen sites: King Street Surgery and Jesmond Surgery. This guide gives the exact route for doctors, eConsult, video calls, telephone appointments, repeat prescriptions, registration, nurse appointments, access, parking and NHS 24 help.

Need this? Do this Doctors and usual GP Maps and branches

King Street526–528 King Street, AB24 5RS

JesmondJesmond Drive, AB22 8UR

Need doctor?

eConsult / phone / videoInitial GP contact is remote first.

✓Right branch chosen

Appointments and enquiries

0345 337 0510

Use this number for both sites: appointments, enquiries, urgent same-day concern during opening hours, eConsult/video appointment help, nurse appointment booking, registration questions, access needs, and if you are unsure whether to use GP, pharmacy, NHS 24 or 999.

Tap to call practice Use call script

Main email and two addresses

Email: gram.oldmacharadmin@nhs.scot

King Street Surgery:
526–528 King Street, Aberdeen AB24 5RS

Jesmond Surgery:
Jesmond Drive, Aberdeen AB22 8UR

Do not email urgent medical questions. Use phone, eConsult, NHS 24 or 999 depending on urgency.

Phone

0345 337 0510

King Street Rx

01224 846601

Jesmond Rx

01224 846570

Out of hours

NHS 24: 111

Fast answer: Old Machar Medical Practice has two Aberdeen surgeries: King Street Surgery, 526–528 King Street, AB24 5RS and Jesmond Surgery, Jesmond Drive, AB22 8UR. The shared appointment/enquiry number is 0345 337 0510. For appointments, select option 2 for King Street or option 3 for Jesmond. Repeat prescription lines are 01224 846601 for King Street and 01224 846570 for Jesmond.

Need this? Do this first

Most people searching for Oldmachar Medical Practice doctors need one clear action. Start here.

Need	Do this	Clickable action
Life-threatening emergency	Do not wait for GP, eConsult or callback.	Call 999
Urgent but not life-threatening	If closed, call NHS 24. If open, phone the practice if it feels urgent today.	Call NHS 24 on 111
GP/clinician help	Use eConsult, phone or video route. Face-to-face happens if clinician says needed.	Start eConsult
Book by phone	Phone 0345 337 0510. Use option 2 for King Street, option 3 for Jesmond.	Call appointments
Repeat prescription: King Street	Use online Patient Access/request form or prescription line.	Call King Street Rx
Repeat prescription: Jesmond	Use online Patient Access/request form or prescription line.	Call Jesmond Rx
Medical certificate or letter	Use eConsult/admin route so the practice has an up-to-date email address.	Use eConsult
Register as new patient	Check boundary first. Both branches are accepting registrations for patients within boundary.	Open registration page
Find a branch	Use the exact branch postcode. Do not search only “Oldmachar doctors.”	See maps below

60-second route finder: doctor, eConsult, nurse, prescription line, NHS 24 or 999?

Choose the correct route before waiting on the wrong line or sending the wrong request.

Call 999

Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, overdose, serious injury or not responding.

Call NHS 24 on 111

Urgent medical help when the practice is closed, public holiday closure, protected learning closure, weekend, or when you are unsure and it cannot wait.

Use eConsult

Non-emergency GP/clinician request, medical certificate, letter request, routine request, medication query, test result question or long-term condition review.

Phone practice

Urgent same-day concern during opening hours, unable to use eConsult, nurse booking, site selection, video call problem, access need, or registration problem.

Use prescription line

Repeat prescription requests when you are not using Patient Access, pharmacy service, post or request box.

Use nurse/community route

Dressings, suture removal, cervical smear, BP, blood tests, B12, nursing advice, district nursing, health visitors or immunisation hub questions.

King Street or Jesmond: choose the correct Old Machar branch

Official contact details Official surgery access NHS 24 King Street listing NHS 24 Jesmond listing

Branch	Address	Phone route	Access / parking tip
King Street Surgery	526–528 King Street, Aberdeen AB24 5RS	0345 337 0510, choose option 2 for King Street.	Car park at rear, entered down the right side of the building. Drop-off zone at front for disabled passengers. Clinical facilities are on ground floor.
Jesmond Surgery	Jesmond Drive, Aberdeen AB22 8UR	0345 337 0510, choose option 3 for Jesmond.	Car park at front entered from Jesmond Drive. Several disabled parking spaces. Clinical facilities are on ground floor.
Both sites	Old Machar Medical Practice, Aberdeen	Appointments/enquiries: 0345 337 0510.	No smoking policy at both premises. Check appointment site before travelling.

Wrong-site warning: ask whether your appointment is linked to King Street or Jesmond before travelling. Send the exact postcode to a taxi, family member or carer.

Opening hours and best time to contact

Official opening times Important dates and closures Call practice

Day	King Street Surgery	Jesmond Surgery	Practical note
Monday	08:00–18:00	08:00–18:00	Use eConsult for non-emergency requests where possible.
Tuesday	08:00–18:00	08:00–18:00	Keep phone available if you have a booked telephone/video appointment.
Wednesday	08:00–18:00	08:00–18:00	Use prescription route early, not close to running out.
Thursday	08:00–18:00	08:00–18:00	Check protected learning time closures.
Friday	08:00–17:45	08:00–17:45	Do not leave urgent medicines or admin until late Friday.
Saturday/Sunday	Closed	Closed	Call NHS 24 on 111 if urgent and not life-threatening.

Closure tip: eConsult is unavailable during public holiday closure times. For urgent help during closures, use NHS 24 on 111.

Oldmachar Medical Practice doctors: usual doctor, choice and waiting times

The official registration page says patients are legally registered with the practice, not an individual GP. However, Old Machar retains a “Usual Doctor” system for administration and continuity. You can express a preference for a particular doctor, but availability and services vary.

Official doctors page Usual doctor and registration rules About the practice

Doctor-related question	Useful answer	Patient action
Can I choose a doctor?	The practice says you can express a preference for a doctor for all medical needs or case-by-case.	Mention the doctor preference when booking, but stay flexible if urgent.
Will I always get my usual GP?	Not always. The practice says not all doctors provide all services and specific doctors may not be immediately available.	Use “any doctor” if timing matters more than continuity.
How long for doctor of choice?	Appointment page says normally within 15 working days.	Book early for planned problems or reviews.
How long for any doctor?	Appointment page says normally within 5 working days.	Choose any doctor if issue should not wait.
Is face-to-face automatic?	No. Initial contact is eConsult, telephone or video; face-to-face is arranged if clinician decides physical examination is needed.	Explain symptoms clearly and say if examination seems necessary.
Is this a training practice?	The practice says it trains GP registrars, medical students, offshore medics, pharmacists and nursing students.	Ask if you are unsure who you are speaking to or want to know their role.

Doctor preference wording

I understand I may not always be able to choose a doctor. If possible, I would prefer [doctor name / usual doctor] because [continuity / ongoing condition / previous discussion]. If that would delay care, I am happy to speak to another suitable clinician.

How Old Machar appointments work

Official appointment times Make an appointment Start eConsult Call 0345 337 0510

Check emergency first.
Call 999 for danger signs. Call NHS 24 on 111 if urgent and not life-threatening when the practice is closed.

Use eConsult for non-emergency GP/clinician help.
The practice website says initial contact is remote through eConsult, telephone or video.

Phone if needed.
Call 0345 337 0510, then choose option 2 for King Street or option 3 for Jesmond.

Expect telephone or video first.
The clinician will contact you close to the booked appointment time and advise the best next step.

Face-to-face is arranged when clinically needed.
Say clearly if you have a rash, swelling, injury, breathing concern, new lump, neurological symptom or anything that may need examination.

Cancel early if you cannot attend.
The practice warns that failing to keep appointments wastes medical and admin time and persistent failure may affect practice-list status.

Phone or eConsult script

Hello, I am registered with Old Machar Medical Practice. My usual site is [King Street / Jesmond]. My name is [name], date of birth [date]. I need help with [one clear issue]. It started [when]. It is [getting worse / not improving]. I take [medicine]. I am worried because [reason]. Is this best for eConsult, phone appointment, video appointment, face-to-face, nurse, pharmacy, NHS 24 or 999?

eConsult: when it is useful and how to write a better request

The practice uses eConsult for medical problems, routine requests, sick notes, medication queries, test result questions, long-term condition reviews and contraception-related requests.

Open eConsult eConsult FAQs Practice eConsult guide

Use eConsult for	Do not use eConsult for	Better action
Non-emergency medical issue	Chest pain, stroke signs, severe breathing difficulty, collapse or serious injury	Call 999.
Medical certificates and letter requests	Problem that cannot wait for review	Call practice or NHS 24 depending on urgency.
Medication queries	Completely out of critical medicine during closure	Call NHS 24 or speak to pharmacy if urgent.
Test results or admin questions	Emergency symptom updates	Use 999/111/phone route.
Long-term condition review	Vaccination booking only	Use Grampian Vaccination route where relevant.

eConsult writing tip: choose the specific condition if you can, then write symptoms, start date, what changed, medicines tried, allergies, photos if requested, preferred branch and best phone number.

Video consultations: check your device before the call

Old Machar’s video consultation page says Attend Anywhere video consultations are only for patients who have been given a video consultation appointment.

Official video consultation page Attend Anywhere

Device	Browser rule listed by practice	Patient tip
PC / laptop	Google Chrome or Microsoft Edge.	Test camera, microphone and internet before appointment.
Android	Google Chrome.	Charge phone and use quiet private room.
iPhone / iPad	Apple Safari.	Do not use an unsupported browser if the call fails.
Before call	Practice recommends a Test Call.	Run the test before appointment time so technical issues do not waste the slot.

Repeat prescriptions: online, phone line, post, box or pharmacy

Official repeat prescriptions Prescription request form on homepage Patient Access

King Street prescription line

01224 846601. Use this for King Street repeat prescription telephone requests.

Jesmond prescription line

01224 846570. Use this for Jesmond repeat prescription telephone requests.

Online route

Use Patient Access or the official repeat prescription request route. Online services can also support repeat prescription requests.

Paper / pharmacy route

Use the right-hand side of your last prescription, request slip by the box, post, or ask a local pharmacy if they provide ordering/collection service.

Prescription issue	What to do	Avoid this mistake
Routine repeat	Use Patient Access, request form, prescription line, post, request box or pharmacy ordering service.	Do not wait until your last tablet.
Nominated pharmacy	Tell the practice your preferred nominated pharmacy so prescription can be forwarded for collection.	Do not assume it went to the same pharmacy if you recently changed.
Posting prescription slip	Tick required items and post. Include stamped addressed envelope if you want it posted back.	Without envelope, indicate preferred nominated pharmacy.
Medicine not listed	It may not be on repeat or may need review.	Add clear details in online/free-text request or phone the relevant route.
Pharmacy says nothing arrived	Request may still be processing, sent elsewhere, or awaiting review.	Check branch, date requested, pharmacy and medicine name.

Medicine safety tip: order early before weekends, Scottish public holidays, practice learning afternoons, travel, medication reviews or pharmacy stock delays.

Nurse appointments, district nurses, health visitors and vaccinations

Nurse appointments Nursing services Grampian Vaccination service Travel vaccination info

Need	Route	Useful detail
Routine nursing matter	Book via main surgery number.	Examples include suture removal, cervical smears, dressings, blood pressure, blood tests and health advice.
Nursing advice only	Ask reception to relay query to nurses.	Nurses can call back at a convenient time.
Chronic disease support	Practice nursing clinics.	Includes COPD/asthma, heart disease prevention, diabetic care, men’s/women’s health, diet and weight advice.
District nurses	01224 559140 Monday–Friday 8am–4pm.	For home care, wound care, palliative care, rehabilitation and community nursing support.
District nurse emergency after 4pm/weekend	01224 558005.	Use emergencies only.
Health visitors	01224 559140 Monday–Friday 8:30am–4:30pm.	Child and preventive health support.
Child immunisation hub	01224 551523.	Use for childhood immunisation appointment queries.
Travel vaccines	Practice no longer provides travel clinic services from 2022.	Use Grampian travel vaccination/community pharmacy route.

Register with Old Machar Medical Practice

The official registration page says both King Street and Jesmond are accepting registrations for patients within the practice boundary. It also explains the “Usual Doctor” arrangement.

Official registration page Practice area NHS inform GP registration

Check the practice boundary.
The practice says current patients who move outside the practice area are expected to change practices.

Use the official registration route.
Follow the practice registration page, not a third-party directory.

Prepare medicine details.
If you take regular medicine, keep a supply and provide exact names/doses while records transfer.

Understand usual doctor assignment.
You are registered with the practice, but the practice assigns a usual doctor for continuity/admin reasons.

No email or online access?
The practice says documents can be brought to either King Street or Jesmond if email submission is not possible.

Useful services and shortcuts

Official services Other services General services Non-NHS fee guide

Medical certificates

Letter requests

Physiotherapy self-referral

B12 injections

Cervical screening

Nursing clinics

Asthma/COPD care

Diabetic care

Family planning

Non-NHS private forms

Travel vaccine signposting

NHS 24 when closed

Task	Best route	Practical note
Medical certificate / letter	Use eConsult admin route.	Practice encourages email delivery rather than collection from surgery.
Physiotherapy	NHS Grampian MSK self-referral.	Use official form and return by post or email to the MSK Referral Centre.
Private letter/form	Ask practice admin/reception.	Fees are charged for non-NHS work, such as some reports and certificates.
Travel vaccination	Grampian Vaccination/community pharmacy route.	Old Machar no longer provides travel clinic services from 2022.
Vaccination query	Grampian Vaccination service.	Practice homepage points patients to GrampianVax for eligibility and contacts.

Parking, wheelchair access and branch visit tips

Official access page Official contact details

King Street access

Rear car park entered down the right side of the building. Drop-off zone at front for disabled passengers. Wheelchair/disabled access at front. Clinical facilities on ground floor.

Jesmond access

Car park at front entered from Jesmond Drive. Good wheelchair/disabled access via front. Several disabled parking spaces. Clinical facilities on ground floor.

What to bring

Appointment time, branch/site, medicine list, samples if requested, hospital letters, glasses/hearing aids, phone for video call, and carer consent if calling for someone else.

Driver/carer note

Send the exact branch address: King Street AB24 5RS or Jesmond Drive AB22 8UR. Do not send only “Oldmachar doctors.”

2026 public holidays and protected learning closures

Official important dates Official homepage closure notices Call NHS 24 on 111

Closure type	Official detail	What patients should do
Public holiday closures 2026	1 Jan, 2 Jan, 6 Apr, 4 May, 13 Jul, 28 Sep, 25 Dec, 28 Dec.	Order medicine early and do not leave certificates/forms until the last day.
Practice learning time	Practice may close in afternoon only and reopen next working day.	During closure, usual surgery number transfers to NHS 24 for emergency advice.
eConsult during holidays	Practice says eConsult is unavailable during public holiday closures.	Use NHS 24 on 111 if urgent and not life-threatening.
999 emergency	Always available.	Use 999 for danger signs regardless of holiday or practice opening.

Maps, directions and branch checklist

Use the map that matches your appointment branch.

King Street Surgery map

Jesmond Surgery map

Before leaving home

Check branch, appointment type, call/video details, parking/access need, medicine list, hospital letters and whether you should wait for a clinician call first.

If travelling to King Street

Use 526–528 King Street, Aberdeen AB24 5RS. Ask driver to look for rear car park access down the right side of the building.

If travelling to Jesmond

Use Jesmond Drive, Aberdeen AB22 8UR. There is front car parking and disabled parking listed by the practice.

If unsure which site

Call 0345 337 0510 before travelling. A missed branch can mean missing a time-limited appointment.

When Old Machar Medical Practice is closed

NHS 24 Right Care Right Place Call 111 Call 999

Problem	Use this	Examples
Life-threatening emergency	Call 999	Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding.
Urgent but not life-threatening	Call NHS 24 on 111	Too unwell to wait, urgent advice, closed surgery, holiday closure or weekend.
Minor injury	NHS 24 can guide the right minor injury route.	Call 111 before attending where appropriate.
Medicine problem	Pharmacy or NHS 24 if urgent.	Running out, side effects, emergency supply advice.
Routine admin	Wait for practice opening or use eConsult when available.	Certificates, routine letters, non-urgent prescriptions, registration questions.

Official action links used

Use these after checking the right route above.

Official Old Machar Medical Practice website · Contact details · Opening times · Appointment times · Make an appointment · eConsult · eConsult guide · Video consultations · Repeat prescriptions · Doctors · Nursing services · Registration · Surgery access · Important dates · NHS 24

Oldmachar Medical Practice doctors FAQs

Is it Oldmachar Medical Practice or Old Machar Medical Practice?

The official practice name is Old Machar Medical Practice, with a space. Many people search “Oldmachar Medical Practice doctors,” so this guide uses both wording styles while keeping the official name clear.

What is the phone number for Old Machar Medical Practice?

The shared appointments and enquiries number for both King Street and Jesmond sites is 0345 337 0510.

What are the Old Machar Medical Practice prescription numbers?

King Street repeat prescriptions: 01224 846601. Jesmond repeat prescriptions: 01224 846570. You can also use Patient Access, prescription request form, post, request box or local pharmacy ordering service where available.

Where is King Street Surgery?

King Street Surgery is at 526–528 King Street, Aberdeen, AB24 5RS.

Where is Jesmond Surgery?

Jesmond Surgery is on Jesmond Drive, Aberdeen, AB22 8UR.

What are Old Machar Medical Practice opening hours?

The official opening-times page lists both King Street and Jesmond as open Monday to Thursday 08:00–18:00, Friday 08:00–17:45, and closed Saturday and Sunday.

How do I book a GP appointment?

Use eConsult, telephone or video routes for initial GP/clinician contact. You can phone 0345 337 0510 and choose option 2 for King Street or option 3 for Jesmond.

Can I see a doctor face to face?

Initial GP/clinician contact is remote first by eConsult, telephone or video. The practice says patients will be seen face to face if the clinician feels a physical examination or in-person consultation is necessary.

Can I choose a doctor at Old Machar?

The practice says patients are registered with the practice rather than an individual GP, but it retains a Usual Doctor system. You can express a preference for a doctor, though availability and service suitability may vary.

How long does it take to get a doctor appointment?

The appointment page says the practice can normally offer an appointment with the doctor of your choice within 15 working days and with any doctor within 5 working days. Urgent/on-the-day availability is also used for urgent or emergency medical problems.

Can I book appointments online?

The Make an Appointment page says online appointment bookings are currently suspended, but online repeat prescriptions and eConsult services are not affected.

What is eConsult used for?

eConsult can be used for non-emergency medical requests, routine requests, sick notes, medication queries, test results, long-term condition reviews and contraception-related requests. Do not use eConsult for emergencies.

How do video consultations work?

Video consultations are only for Old Machar patients who have been given a video consultation appointment. The practice lists Google Chrome or Microsoft Edge for PC, Google Chrome for Android and Safari for iOS devices.

Does Old Machar Medical Practice accept new patients?

The official registration page says both King Street and Jesmond branches are accepting registrations for patients within the practice boundary. Check the boundary first.

Does the practice provide travel clinic services?

No. The travel clinic page says from 2022 Old Machar Medical Practice no longer provides travel clinic services. Use Grampian Vaccination/community pharmacy routes for travel vaccination information.

Does Old Machar have parking and disabled access?

Yes. King Street has rear parking and front disabled drop-off/access. Jesmond has front parking, several disabled spaces and good wheelchair/disabled access. Both sites have ground-floor clinical facilities.

Is there a CQC rating for Old Machar Medical Practice?

CQC regulates health and social care services in England, not NHS Scotland GP practices in the same way. For Old Machar, use the official practice website, NHS 24 listings, NHS Grampian/NHS Scotland routes and the practice complaints procedure rather than looking for an English CQC rating.

What should I do when the surgery is closed?

Call NHS 24 on 111 for urgent medical help that is not life-threatening. Call 999 for life-threatening emergencies. Routine admin, certificates, registration and non-urgent prescription requests should wait for the practice route.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 24, not NHS Grampian and not Old Machar Medical Practice. This guide is for general patient information only. Phone numbers, branch use, opening hours, eConsult availability, appointment routes, prescription rules, registration status, doctors, usual doctor arrangements, nurse services, parking, access and closure dates can change. Always confirm important details with the official practice website, NHS 24, NHS inform, NHS Grampian or the surgery before relying on them.

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