Mosslands Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not the NHS, not NHS 111, not CQC and not Mosslands Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, sudden confusion, severe allergic swelling, overdose, serious injury, serious self-harm risk, or someone not responding. If urgent but not life-threatening and the surgery is closed, use NHS 111 online or call 111.

Irlam and Cadishead NHS GP action guide

Mosslands Medical Practice: appointments, hours, Accurx, prescriptions and two-site help

Mosslands Medical Practice is an NHS GP practice with Irlam Medical Centre and Longfield Lodge Surgery. This guide helps patients choose the correct site, request GP help through Accurx, order repeat medicine, check test results, register, use NHS App or Patient Access, find pharmacies, and avoid the wrong route when the practice is closed.

Start with quick actions Request GP help Map and sites

Need GP help?

Irlam Medical CentreMacDonald Road · main weekday access.

✓Longfield LodgeCadishead branch · check exact hours first.

Main reception phone

0161 776 0737

Use this number for: appointment help if you cannot use Accurx, urgent same-day queries, branch-location questions, prescription issues, test-result questions, sick-note help, registration support, access needs, home/housebound concerns, or if you are unsure whether to use GP, pharmacy, NHS 111 or 999.

Tap to call surgery Use call script

Two official sites

Irlam Medical Centre
MacDonald Road
Irlam
Manchester
M44 5LH

Longfield Lodge Surgery
Liverpool Road
Cadishead
Manchester
M44 5DX

Always check which site your appointment is at. Do not travel only using “Mosslands Medical Practice” as the map search.

Phone

0161 776 0737

Main NHS site

MacDonald Road, M44 5LH

Branch

Longfield Lodge, M44 5DX

CQC

Overall Good

Fast answer: The Mosslands Medical Practice is listed by NHS and CQC at Irlam Medical Centre, MacDonald Road, Irlam, Manchester, M44 5LH. The practice also lists Longfield Lodge Surgery, Liverpool Road, Cadishead, M44 5DX. Phone 0161 776 0737. Irlam Medical Centre is listed as open Monday to Friday 8am–6:30pm; Longfield Lodge has shorter weekday sessions. Repeat prescriptions can be requested via NHS account/NHS App, Patient Access or Accurx, and are usually ready after 3 working days.

Need this? Do this first

This is the practical answer table for patients, carers, parents and anyone using a phone on a small screen.

Need	Do this	Clickable action
Life-threatening emergency	Do not use GP form. Call 999.	Call 999
Urgent but not life-threatening	If closed or unsure, use NHS 111.	NHS 111 online · Call 111
Urgent GP help today	Use urgent health-problem form or phone. Keep phone/email available.	Urgent GP form · Call practice
Routine health problem	Use online health-problem form. Say symptoms, duration and what help you want.	Health problem form
Admin or routine request	Use Accurx/admin route where available.	Online services
Repeat prescription	Use NHS account/NHS App, Patient Access or Accurx. Do not phone/email for routine repeats.	Prescription page
Test results	Check NHS account, Patient Access, phone, text if consented, or result request form.	Test results
Fit note	Self-certify for 7 days or less; request fit note after more than 7 days.	Sick note guide
Register	Use online new-patient form or collect paper form from reception 10am–6pm.	Register page

What people mean when they search “Mosslands Medical Practice”

Each search has a different job. Use this map instead of reading the whole page from top to bottom.

Search phrase	What the patient needs	Fast answer
Mosslands Medical Practice phone number	Call reception.	0161 776 0737 for Irlam Medical Centre or Longfield Lodge Surgery.
Mosslands Medical Practice appointments	Book urgent or routine GP help.	Use Accurx/health-problem form. If no internet or you need help, phone or attend reception.
Mosslands Medical Practice opening hours	Know which site is open.	Irlam is 8am–6:30pm weekdays. Longfield Lodge has shorter weekday hours.
Mosslands prescriptions	Order repeat medicine.	NHS account/NHS App, Patient Access or Accurx. Usually collect after 3 working days.
Mosslands test results	Check result and next step.	NHS account, Patient Access, phone, text if consented, or result request form.
Irlam Medical Centre Mosslands	Main location details.	MacDonald Road, Irlam, Manchester, M44 5LH.
Longfield Lodge Surgery Mosslands	Branch location and hours.	Liverpool Road, Cadishead, Manchester, M44 5DX; check short weekday hours.
Mosslands CQC rating	Quality rating.	CQC lists Overall Good, with Safe, Effective, Caring, Responsive and Well-led all Good.

Decision hub: GP, Accurx, NHS App, pharmacy, NHS 111 or 999?

Choose the route that completes the task with the least delay.

Call 999 now

Heart attack signs, stroke signs, severe breathing difficulty, sudden confusion, heavy bleeding, severe injuries, seizure not stopping, sudden rapid swelling of lips/mouth/throat/tongue, suicide attempt, overdose or not responding.

Use urgent GP form

Registered patients can use the urgent form. A GP triages answers; if urgent appointment is appropriate, the practice aims to respond by 12 noon. Keep phone and email available.

Use routine health form

For non-emergency symptoms, explain what is wrong, how long it has been happening, self-help tried, pharmacy attendance and what help you want.

Use NHS App / Patient Access

Use for repeat prescriptions, some appointment management, health record, test results, vaccination record, pharmacy nomination and prescription tracking where enabled.

Use pharmacy first

Pharmacists can help with coughs, colds, sore throats, tummy trouble, aches and pains, and medicine questions. Many pharmacies open late or weekends.

Use NHS 111

When closed, urgent and not life-threatening. NHS 111 online is for people aged 5 and over; call 111 for a child under 5.

Irlam Medical Centre or Longfield Lodge: check the site first

Mosslands Medical Practice publishes two site addresses. Your appointment, reception access and opening time can depend on which site you are using.

Official contact page NHS profile CQC contact profile

Site	Address	Best use	Map
Irlam Medical Centre	MacDonald Road, Irlam, Manchester, M44 5LH	Main NHS/CQC-listed location and fuller weekday hours.	Directions
Longfield Lodge Surgery	Liverpool Road, Cadishead, Manchester, M44 5DX	Branch site with shorter weekday sessions. Check before travelling.	Directions

Wrong-site warning: do not send a taxi, carer or relative only “Mosslands Medical Practice.” Send the exact site name, street and postcode.

Opening hours: Irlam full weekday access, Longfield shorter sessions

These are the official contact-page hours visible during this check. Always re-check the official page because bank holidays, staff training and local notices can change access.

Official contact and hours Opening times page NHS 111 if closed

Day	Irlam Medical Centre	Longfield Lodge Surgery	Patient tip
Monday	8am–6:30pm	8:30am–12:30pm	Use Irlam for fuller weekday access.
Tuesday	8am–6:30pm	7:30am–2pm	Longfield opens early but closes earlier.
Wednesday	8am–6:30pm	8:30am–12:30pm	Check training-closure news before afternoon visits.
Thursday	8am–6:30pm	7:30am–midday	Longfield has a short morning session.
Friday	8am–6:30pm	8:30am–12:30pm	Order prescriptions before weekend pressure.
Saturday	Closed	Closed	Use NHS 111 if urgent and not life-threatening.
Sunday	Closed	Closed	Call 999 for emergencies.

Staff-training warning: the practice posts closure notices for essential training. Check the homepage/news before travelling in the afternoon for non-urgent tasks.

Appointments: micro-step guide for Mosslands patients

Appointment requests are triaged in the same way whether submitted online, by phone or through reception support. Give useful details once, clearly.

Official appointments page Health problem form Urgent form Call 0161 776 0737

Check danger signs.
Use 999 for emergency symptoms. Do not wait for a GP form response.

Use the right online request.
Use the urgent form for same-day urgent problems. Use the standard health-problem form for routine symptoms.

Explain what the form asks.
Write symptoms, duration, self-help tried, whether you attended pharmacy, your concerns and how quickly you think it should be dealt with.

Choose your response type carefully.
The form may offer online message, telephone, face-to-face appointment or video consultation. Say if any option is difficult.

If you cannot use the internet, phone or attend.
The practice says reception can complete the form on your behalf, and a carer/family member can also complete it for you.

Do not wait if symptoms worsen.
Use NHS 111, phone the practice, get urgent medical help, or call 999 depending on severity.

Copy-paste appointment wording

Hello, my name is [name]. Date of birth: [date]. I am registered with Mosslands Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse/not improving]. I have tried [self-care/medicine/pharmacy]. I am worried because [reason]. Is this best for the urgent form, routine form, pharmacist, nurse, GP, NHS 111 or 999?

Accurx and online request forms: what to write

The practice uses online forms for appointment, prescription, sick note, test result and admin requests. The homepage also notes Accurx/NHS App integration changes, so use the official link shown on the current practice website.

Task	Use this route	What to include
Urgent health problem	Urgent health form	Symptoms, duration, red flags absent/checked, callback availability and whether same-day help is needed.
Routine health problem	Health problem form	Problem, how long, self-help, pharmacy attendance, concerns and preferred contact type.
Repeat prescription	Repeat prescription form	Medicine item, strength, quantity, nominated pharmacy and any additional comments.
Fit note	Sick note service	First date off work, total days or ongoing, illness details and why the note is needed.
Test result question	Test result route	Test type, date, who requested it and what question you need answered.
Non-urgent admin	Managing health online	Clear task, patient details, deadline, document/form if relevant, and preferred response route.

Form success tip: write one problem per request. Do not hide urgent symptoms inside a routine admin message.

Repeat prescriptions: NHS account, Patient Access or Accurx

The official prescriptions page says repeat requests are not taken over the phone or by email. Use the official online route and allow time before collection.

Official prescriptions page Repeat prescription request NHS App login Patient Access

App

NHS account / NHS App

Use this to see repeat medicines and dosage, choose items, and nominate a pharmacy.

Patient Access

Use the GP online system if you already have Patient Access login details.

Acc

Accurx route

The homepage says prescription requests use the Accurx link under Prescriptions and select “I have an admin or routine care request.”

Collection timing

The practice says prescriptions can usually be collected 3 working days after ordering.

Prescription issue	What it means	Action
Routine repeat	Medicine appears on repeat list.	Order through NHS App/NHS account, Patient Access or Accurx.
No phone or email request	The practice does not accept routine repeat requests by phone/email.	Use the online/form route. Ask reception for help if digital access is difficult.
Medicine missing from list	May need review, may be acute item, or not authorised as repeat.	Use additional comments or contact the prescription/Accurx route.
Pharmacy not right	Your nominated pharmacy may be wrong or outdated.	Change it in app/website, via Accurx, or at any pharmacy accepting repeat prescriptions.
Pharmacy says not ready	It may still be processing or stock may be delayed.	Check 3 working days from order, then contact pharmacy/practice if urgent.
Old medicines	Do not bin or flush medicine.	Return old medicines to the pharmacy you got them from or bring them to surgery.

Medicine safety tip: order at least a week before running out if possible. The 3-working-day rule does not include weekends, bank holidays, pharmacy stock delay or medicine-review queries.

Local pharmacies listed by the practice

The prescription page lists nearby pharmacies. Opening times can change, so check before travelling.

Pharmacy	Address	Listed hours	Phone
Irlam Pharmacy	Macdonald Health Centre, MacDonald Road, Irlam, M44 5LH	9am–6:30pm	0161 775 2168
Well Pharmacy	512 Liverpool Road, Irlam, M44 6AJ	9am–6pm	0161 775 3871
Tesco In-Store Pharmacy	Fairhills Road, Irlam, M44 6BL	9am–9pm	0345 677 9381
Cadishead Pharmacy	178 Liverpool Road, Cadishead, M44 5DD	9am–5:30pm	0161 775 3563
Higher Irlam Pharmacy	90 Liverpool Road, Irlam, M44 6FN	9am–6pm	0161 775 2193
Davey Chemist	14a Warburton Lane, Partington, M31 4WJ	8:30am–6pm	0161 777 8537

Useful trick: ask the pharmacy first for minor illnesses, side-effect questions, stock updates and emergency supply advice. Many pharmacy queries are faster than a GP appointment.

Test results: how to check and what happens next

The official test-results page says the practice will contact you if results show you need more tests or treatment. After a doctor reviews results, patients can view them online, by phone, through Patient Access, or by text where consent and suitability apply.

Official test results NHS account Patient Access Call surgery

Check who ordered the test.
If hospital/clinic ordered it, contact that service first because they should explain their own test.

Check NHS account or Patient Access.
Results may be visible after a doctor has reviewed them.

Phone if needed.
Use 0161 776 0737 for Irlam or Longfield Lodge result questions.

Use result request form for discussion.
If you want to talk about a result, fill out the test-results request form and someone will be in touch.

Result question wording

Hello, I am asking about a test result. My name is [name], date of birth [date]. The test was [blood/urine/x-ray/other] on [date]. It was requested by [GP/hospital/clinic]. Can you tell me whether it has been reviewed and what the next step is?

Sick notes / fit notes: 7-day rule

The practice’s sick-note page says if you have been off work for more than 7 days, fill out a sick note request form. If you are off work for 7 days or less, your employer should not ask for medical evidence and can ask you to self-certify.

Official sick note page Sick note request form GOV.UK self-certification form

Situation	Best route	What to prepare
Off sick 7 days or less	Self-certification.	Exact dates and employer requirement.
Off sick more than 7 days	Sick note request form.	First date off work, total days/ongoing, illness and reason note is needed.
Requesting for someone else	Form asks for representative details where applicable.	Make sure consent/proxy details are appropriate.
Hospital care	Ask hospital team first.	Private or hospital clinicians may provide fit notes while managing care.
Urgent medical symptoms	Use appointment/urgent route, not fit-note admin route.	Do not hide worsening symptoms in a paperwork request.

Register with Mosslands Medical Practice

The homepage and NHS profile show the practice is accepting new patients. The practice registration page says patients can fill out a new-patient registration form online or visit reception from 10am to 6pm to collect a paper form.

Official register page NHS Mosslands profile NHS GP registration NHS registration guidance

Check that you are registering with the right Mosslands site.
Main NHS/CQC location is Irlam Medical Centre; the practice also lists Longfield Lodge Surgery.

Use online registration or collect paper form.
If paper is easier, the practice says reception forms are available from 10am to 6pm.

Find your NHS number if possible.
The practice says it is helpful to have your NHS number. NHS has a “Find your NHS number” service.

Ask about named GP at your next interaction.
The practice says there is no need to phone just to ask for named GP information.

Protect regular medication.
Before switching GP, keep a medicine list and order enough supply so you do not run out during record transfer.

Named GP note: having a named accountable GP does not stop you seeing another doctor. If your need is urgent, you may need to discuss it with an alternative doctor.

NHS App, Patient Access and online services

The practice says online services can help with appointments, sick notes, test results and admin requests through website forms. NHS account or Patient Access can help with repeat prescriptions, results, record access, appointment checks/cancellations and vaccination records.

Official online services NHS App page Set up NHS App Patient Access

Tool	Use it for	Setup note
Website / Accurx forms	Request appointment, sick note, test result discussion or admin contact.	You do not need an account to use the website forms.
NHS account / NHS App	Repeat prescriptions, health record, test results, vaccination record, pharmacy nomination, appointments where enabled.	Set up NHS login first.
Patient Access	Online services such as prescriptions, records and appointment checks where enabled.	Practice says to upload or visit with photo ID so identity can be confirmed, then they give username/password.
Text messages	Appointment times and some result communication where consented/applicable.	Keep phone number and email updated.

Building access, parking and visit planning

The official contact page lists disabled WC, step-free access, wheelchair access and car parking.

Official contact/access page Call for access help

Step-free and wheelchair access

Disabled WC, step-free access and wheelchair access are listed. Call ahead if access is essential.

Parking

Car parking is listed. Allow extra time at busy appointment times and near local shops/roads.

Site

Check site first

Irlam and Longfield Lodge have different hours. Check the appointment message and exact postcode.

Help

Need support?

Tell reception if you need hearing support, interpreter help, carer notes, wheelchair access or extra time.

Access request wording

Hello, I have an appointment/request with Mosslands Medical Practice. I need help with [wheelchair access / disabled toilet / parking / interpreter / carer support / communication support]. Can this be added to my appointment notes before I attend?

CQC rating: Overall Good

CQC lists The Mosslands Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The latest inspection was 26 June 2020, report published 20 July 2020, and CQC reviewed information on 6 July 2023 without finding evidence to reassess the rating at that stage.

Official CQC profile CQC inspection summary CQC map and contact

CQC item	Official detail	Patient meaning
Overall rating	Good.	Care quality is rated as performing well and meeting expectations.
Safe	Good.	Safety systems rated Good.
Effective	Good.	Effective care rated Good.
Caring	Good.	Caring approach rated Good.
Responsive	Good.	Access/responsiveness rated Good.
Well-led	Good.	Leadership/governance rated Good.
Registered manager	Dr Heather Claire Craigie.	CQC lists this registered manager.

Map, directions and site checklist

Use the map for planning only. Confirm which site your appointment is at before leaving.

Irlam Medical Centre checklist

MacDonald Road, Irlam, Manchester, M44 5LH. Bring appointment message, medicines, samples/forms if requested, glasses/hearing aids and access notes.

Longfield Lodge checklist

Liverpool Road, Cadishead, Manchester, M44 5DX. Check shorter hours before travelling and send the exact postcode to a driver/carer.

If attending for prescription

Check request was approved, which pharmacy it went to, and whether 3 working days have passed.

If late or unsure

Call 0161 776 0737 as soon as possible. Some appointments may need rebooking if missed.

Feedback and complaints: what to include

The practice says it welcomes comments and aims to use feedback for service improvements. Formal complaints should be made as soon as possible, ideally within a few days, and the normal complaint period is 12 months from the event or from when the event came to your notice.

Official feedback and complaints Complaints leaflet NHS complaints guidance

Date and time

Site visited/called

What you needed

Who was involved

What happened

Impact on patient

Texts/emails/forms

Consent if for someone else

Outcome requested

Clear complaint wording

I am raising this because I could not complete [appointment / prescription / result / registration / access need] on [date]. I tried [online form / phone / reception]. The issue was [short facts]. The impact was [medicine delay / missed care / confusion / access problem]. Please confirm the correct route and how this can be resolved.

When Mosslands Medical Practice is closed

The official contact page says to use NHS 111 online or call 111 if you need medical help when the practice is closed, and to call 999 in a medical or mental health emergency.

NHS 111 online Call 111 Find a pharmacy

Problem	Use this	Examples
Life-threatening emergency	999	Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding.
Urgent but not life-threatening	NHS 111 online or call 111	Too unwell to wait, unsure what service to use, closed GP route.
Child under 5 needing urgent help	Call 111	Official contact page says NHS 111 online is for people aged 5 and over.
Medicine issue	Pharmacy / NHS 111 if urgent	Emergency supply, stock problem, side-effect advice.
Routine admin	Wait for online/practice route	Fit notes, routine results, registration, non-urgent forms.

Official action links used

Use these after reading the practical steps above. Each link is placed here so readers understand the task before clicking.

Official Mosslands Medical Practice website · Contact, hours and access · Appointments · Health problem form · Urgent health form · Prescriptions · Repeat prescription form · Test results · Sick notes · Register with surgery · Online services · NHS profile · CQC profile

Mosslands Medical Practice FAQs

What is Mosslands Medical Practice phone number?

The official contact page lists reception phone 0161 776 0737 for Irlam Medical Centre and Longfield Lodge Surgery. Use it for appointment support, online-form help, prescription issues, results, registration and access needs. For emergencies, call 999.

Where is The Mosslands Medical Practice?

NHS and CQC list The Mosslands Medical Practice at Irlam Medical Centre, MacDonald Road, Irlam, Manchester, M44 5LH. The practice website also lists Longfield Lodge Surgery, Liverpool Road, Cadishead, Manchester, M44 5DX.

What are Mosslands Medical Practice opening hours?

The official contact page lists Irlam Medical Centre Monday to Friday 8am to 6:30pm, closed Saturday and Sunday. Longfield Lodge is listed Monday 8:30am to 12:30pm, Tuesday 7:30am to 2pm, Wednesday 8:30am to 12:30pm, Thursday 7:30am to midday, Friday 8:30am to 12:30pm, and closed weekends.

How do I request an appointment?

Use the online health-problem form or urgent health-problem form. If you do not have internet access or need help completing the form, phone 0161 776 0737, attend reception, ask a family member or carer to complete it, or ask reception to complete it on your behalf.

What happens after I submit an urgent request?

The urgent request page says the request is triaged by a GP based on your answers. A care navigation team member may call with an appointment on the day if appropriate, and the practice aims to respond by 12 noon for urgent appointments.

Can appointments be by phone or video?

Yes. The appointment information says consultations may be by phone, email, face to face at the surgery or video call.

How do I cancel or change an appointment?

Use your NHS account through the NHS website or NHS App, use Patient Access, or phone 0161 776 0737 during opening times.

How do I order repeat prescriptions?

Use NHS account/NHS App, Patient Access or Accurx. The practice says repeat prescription requests are not taken over the phone or by email.

How long do prescriptions take?

The official prescription page says you can usually collect your prescription 3 working days after you have ordered it. Pharmacy stock, weekends, bank holidays and medication reviews can add delay.

How do I change my nominated pharmacy?

The practice says you can change your nominated pharmacy on the app or website where you order repeat prescriptions, via Accurx, or at any pharmacy that accepts repeat prescriptions.

How do I get test results?

After a doctor has reviewed your results, you may view them in your NHS account, Patient Access, by phoning the practice, or as a text message if you have consented and it is applicable. If you want to talk about results, use the test-results request route.

When do I need a sick note?

If you have been off work sick for more than 7 days, use the sick note request route. If you have been off for 7 days or less, your employer should not ask for medical evidence and can ask you to self-certify.

Is Mosslands Medical Practice accepting new patients?

The official homepage and NHS profile currently show the practice accepting new NHS patients. Check the official profile and registration page before applying because registration status can change.

How do I register with Mosslands Medical Practice?

The practice says you can fill out a new patient registration form online or visit reception from 10am to 6pm and collect a paper registration form. It is helpful to have your NHS number.

Does Mosslands Medical Practice have disabled access?

The official contact page lists disabled WC, step-free access and wheelchair access. Car parking is also listed.

What is the CQC rating for Mosslands Medical Practice?

CQC lists The Mosslands Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The latest inspection was 26 June 2020 and report published 20 July 2020.

What should I do when the surgery is closed?

Use NHS 111 online or call 111 if you need urgent medical help that is not life-threatening. NHS 111 online is for people aged 5 and over; call 111 if you need help for a child under 5. Call 999 for medical or mental health emergencies.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not NHS 111, not CQC and not Mosslands Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, online forms, Accurx/NHS App integration, appointment availability, prescription rules, pharmacies, registration status, facilities, CQC information and services can change. Always confirm important details with the official practice website, NHS.uk, CQC, NHS 111 or the surgery before relying on them.

Mosslands Medical Practice Call surgery