Langley Medical Practice: appointments, opening hours, NHS App, prescriptions, results and patient help
Langley Medical Practice is an NHS GP surgery based at Surbiton Health Centre, Ewell Road, Surbiton, Surrey KT6 6EZ. This guide explains the appointment form, phone access, urgent appointments, Pharmacy First, repeat prescriptions, Patient Access, NHS App, test results, registration, home visits, clinics, doctor availability, CQC rating, parking/access notes and what to do when the surgery is closed.
Use this number for: urgent appointment requests, appointment cancellation, telephone advice requests, online-form access difficulty, prescription problems, test-result questions, registration issues, home visit requests, access needs and if you are not sure which route is safest.
Langley Medical Practice
Surbiton Health Centre
Ewell Road
Surbiton
Surrey
KT6 6EZ
Use the full Surbiton Health Centre address for maps, taxis, appointment letters and family members helping you travel.
Map and directionsGoogle and Bing search-intent map for Langley Medical Practice
People searching “Langley Medical Practice” often need a specific next step, not a generic description. “Langley Medical Practice appointments” means online form versus phone. “Repeat prescriptions” means Patient Access, NHS App, paper slip or post. “Test results” means when to call and whether online access is enabled. “Langley Health Centre” or “Church Langley Medical Practice” may mean a different surgery, so this guide also prevents name confusion.
| Search query | Real user problem | Best section |
|---|---|---|
| Langley Medical Practice appointments | Need online form, urgent phone route, telephone advice or cancellation help. | Appointments |
| Langley Medical Practice opening times | Need reception hours, consulting hours and early GP/ANP access days. | Opening hours |
| Langley Medical Practice prescriptions | Need Patient Access/NHS App, written request, EPS and 5-working-day timing. | Prescriptions |
| Langley Medical Practice test results | Need when to call, online result access and consent rules if calling for someone else. | Test results |
| Langley Medical Practice registration | Need catchment, online registration, NHS number, ID and Safe Surgeries note. | Registration |
| Langley Medical Practice doctors | Need listed GP availability by day and how doctor preference affects waiting time. | Doctors |
| Langley Health Centre / Church Langley | Need to avoid confusing Surbiton Langley Medical Practice with other similar names. | Name check |
Langley Medical Practice opening hours and doctor availability
The official opening-hours page lists reception as open Monday to Friday from 08:00 to 18:30. Consulting hours vary by day, with 07:30 starts on Monday, Wednesday, Thursday and Friday, and 08:00 start on Tuesday. The appointment page also says GP or Advanced Nurse Practitioner appointments are available from 07:30 on Wednesday, Thursday and Friday.
| Day | Consulting hours | Reception open | Listed doctors / note |
|---|---|---|---|
| Monday | 07:30–18:30 | 08:00–18:30 | AM: Drs Storey, Shori, Llewellyn-Davies. PM: Drs Storey, Hone, Shori, Llewellyn-Davies. |
| Tuesday | 08:00–18:30 | 08:00–18:30 | AM: Drs Hone, Llewellyn-Davies, Parson, Siddique. PM: Drs Llewellyn-Davies, Parson, Siddique. |
| Wednesday | 07:30–18:30 | 08:00–18:30 | AM: Drs Storey, Parson, Hone, Muniweera, Siddique. PM: Drs Storey, Parson, Muniweera. |
| Thursday | 07:30–18:30 | 08:00–18:30 | AM/PM: Drs Llewellyn-Davies, Parson, Shori, Muniweera. |
| Friday | 07:30–18:30 | 08:00–18:30 | AM/PM: Drs Storey, Shori, Muniweera, Ravindran. |
| Saturday/Sunday | Routine practice closed | Routine practice closed | Use NHS 111 for urgent non-emergency help or 999 for emergencies. |
How to book a Langley Medical Practice appointment
The official appointment page says the short online form is the quickest and simplest route for most patients to access the clinical team. It also clearly says not to use the online form for emergency requests; urgent requests should be made by phone or at reception. The forms are read only during office hours and not on weekends or bank holidays.
Use 999 for chest pain, stroke signs, severe breathing trouble, collapse, serious bleeding, serious allergic reaction or someone not responding.
Write one clear problem, when it started, what changed, current medicines and what you need help with.
The official page says urgent requests should not use the online form. Reception may ask the nature of your issue so the right clinician can help.
You can request a GP telephone call for immediate medical advice. The practice says this is for medical advice, not discussion of medical reports.
You may request your doctor of choice, but the practice says this may mean waiting longer. For faster care, another healthcare professional may be offered.
Call 020 8390 9996 and select option 1, or reply to a text reminder if you received one. The practice asks patients to allow 3 hours before the appointment when cancelling by text.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered with Langley Medical Practice. I need help because [main problem]. It started [when]. It is [getting worse / not improving / routine]. I take [medicine]. I can be contacted on [phone]. Should this be urgent GP, routine online request, telephone advice, pharmacy, NHS 111 or 999?
Langley help finder: GP, pharmacy, NHS App, 111 or 999?
This table helps patients avoid the wrong route. It is not medical diagnosis, but it gives a safer first step when you are unsure.
| Situation | Use this route | Why |
|---|---|---|
| Life-threatening symptoms | 999 | Use for chest pain, stroke signs, severe breathing trouble, heavy bleeding, collapse or not responding. |
| Urgent but not life-threatening and GP closed | NHS 111 online or call 111 | NHS 111 helps choose urgent care, out-of-hours GP, pharmacy, walk-in centre or A&E where appropriate. |
| Urgent request during office hours | Phone or see reception | Official guidance says urgent requests should not use the online form. |
| Non-urgent medical/admin issue | Online form | The practice says this is the quickest and simplest route for most patients. |
| Pharmacy First condition | Community pharmacy | Pharmacies can offer consultations for seven common conditions before contacting the GP. |
| Repeat prescription | Patient Access, NHS App, paper slip or post | Repeat prescription requests are not accepted over the telephone. |
NHS App, Patient Access and online services login
Langley Medical Practice links patients to Patient Access and the NHS App for online repeat prescription ordering. The NHS App can also help many patients with secure NHS account access, records, prescriptions and NHS services where enabled. Each online account should have a separate email address if family members are registering separately.
NHS App
Useful for repeat prescriptions and NHS account access where enabled. Keep notifications on so secure messages are not missed.
Patient Access
Useful for online prescription requests and account-based GP online services.
ID and registration
If you have never used online services, the practice says you can register online and may need to bring ID to reception to complete the process.
Login safety
Never share NHS login passwords, verification codes or record access with unofficial websites, callers or messages.
Helpful NHS App video for prescriptions and records
This NHS App video is useful if you want to understand digital NHS access for repeat prescriptions, records and appointment-related tasks. Always follow Langley Medical Practice’s own instructions for urgent care, online forms and repeat prescriptions.
Langley Medical Practice repeat prescriptions
The official prescriptions page says patients on long-term medication who are approved for repeat prescriptions must place requests in writing via the GP practice, not through a pharmacy, and requests are not accepted over the telephone. Please allow up to 5 working days, excluding weekends and bank holidays. Any prescription request received after 4pm is processed the following working day.
| Prescription task | Official route or rule | Practical tip |
|---|---|---|
| Order repeat medicine | Use Patient Access, NHS App, paper repeat slip in person, or post with stamped addressed envelope. | Use the drug name exactly as it appears on your repeat prescription. |
| Phone requests | Repeat prescription requests are not accepted by telephone. | Do not call just to request a normal repeat; use online or written routes. |
| Processing time | Allow up to 5 working days, excluding weekends and bank holidays. | Order early before weekends, bank holidays and travel. |
| Requests after 4pm | Processed the following working day. | Submit in the morning where possible. |
| Electronic Prescription Service | Your GP can send prescriptions electronically to a nominated place you choose. | Sign up at your chosen pharmacy and check your nomination is correct. |
| Medicine missing online | It may not be on repeat, may be too early, due for review or needs clinical checking. | Use the official query route and include medicine name, dose and reason. |
Pharmacy First and local medicine help
The official appointments page says pharmacies are now offering consultations for seven conditions and asks patients to contact Pharmacy First before contacting the GP for these conditions. Your GP team may also suggest a pharmacy appointment for suitable problems.
Pharmacy First conditions
Pharmacy First can help with several common conditions such as sore throat, sinusitis, earache, infected insect bite, impetigo, shingles and uncomplicated urinary tract infection in women within the service criteria.
Minor illness advice
Pharmacists can advise on coughs, colds, tummy trouble, aches and pains, rash, blocked ears, constipation, diarrhoea and medicine side effects.
Private room available
Most pharmacies have a private consultation area where you can discuss symptoms or medicines without speaking at the counter.
Prescription questions
For prescription status, first check NHS App/Patient Access and your nominated pharmacy. For practice processing problems, contact the surgery.
Langley Medical Practice doctors and choosing a clinician
The official opening-hours page lists doctors by morning and afternoon sessions. The appointment page says you may request to see the doctor of your choice, but this may mean waiting longer than usual. If you want to be seen sooner, you can make an appointment with another healthcare professional.
| Doctor name appearing on official rota | Listed days / sessions | Patient note |
|---|---|---|
| Dr Storey | Mon AM/PM, Wed AM/PM, Fri AM/PM | Ask for continuity if this clinician knows your issue, but urgent access may be with another clinician. |
| Dr Shori | Mon AM/PM, Thu AM/PM, Fri AM/PM | Also listed in practice service notes for certain minor surgery/joint injection work. |
| Dr Llewellyn-Davies | Mon AM/PM, Tue AM/PM, Thu AM/PM | Spelling may appear with or without hyphen on practice pages. |
| Dr Hone | Mon PM, Tue AM, Wed AM | Routine preference may mean waiting longer. |
| Dr Parson | Tue AM/PM, Wed AM/PM, Thu AM/PM | Use the main problem first when requesting an appointment. |
| Dr Siddique | Tue AM/PM, Wed AM | Confirm current rota before relying on a specific session. |
| Dr Muniweera | Wed AM/PM, Thu AM/PM, Fri AM/PM | Doctor availability can change because of leave or urgent work. |
| Dr Ravindran | Fri AM/PM | Friday requests should be made early where possible. |
Clinics and services patients often need
The official clinics page lists GP consultations plus asthma, minor surgery, contraception, STI screening, travel immunisations, First Contact Physio, medication reviews, long-term condition care, smoking cessation, weight reduction, childhood immunisations, cervical cytology, HRT/menopause advice, wound care, mental health checks, adult vaccinations, memory assessment, spirometry and FeNo testing.
Test results: when to call and what to expect
The official test-results page says following up investigation results is the patient’s responsibility. It says you will not necessarily be contacted about abnormal results, so make sure you check the outcome of tests arranged by the surgery. Blood test results should be checked after three working days, and X-rays can take up to two weeks.
GP-ordered and hospital-ordered tests may have different follow-up routes.
The practice says leave three working days before telephoning for blood test results. X-rays can take up to two weeks.
The practice says to call 12pm to 2pm for blood test results after the waiting time.
Written consent is needed unless you are a parent calling for your child.
If registered for Patient Access, you may be able to view test results by logging in.
Sick notes, fit notes and work evidence
For most UK patients, self-certification usually applies for the first seven continuous calendar days of sickness. After that, a fit note may be needed. Use the practice’s online form or appointment route for fit-note questions, especially if the illness has not yet been assessed by a clinician.
| Need | Likely route | Practical note |
|---|---|---|
| Off sick 7 days or less | Self-certification | Ask your employer for their self-certification process. |
| More than 7 days | Online form or GP route | Give illness start date, work impact and whether you have already been assessed. |
| Hospital care | Ask hospital team | Hospital teams may need to issue paperwork after hospital treatment. |
| Private letter rather than fit note | May be non-NHS work | Ask whether a fee and longer turnaround apply. |
Register with Langley Medical Practice
The official registration page says Langley Medical Practice accepts registration requests from patients living within the indicated catchment area. It says the practice does not ask for immigration status and is part of the Safe Surgeries Network. Online registration can be processed within 48 working hours, while hard-copy registration takes longer.
Check catchment first
Use the postcode checker on the official registration page before starting forms.
Safe Surgeries note
The practice says it does not ask for immigration status.
Online registration timing
The practice says online registration can be completed within 48 working hours if details are complete.
NHS number helps
The practice says not providing an NHS number can delay your application.
Home visits: when to request one
The official home-visits page says home visits should be requested as early as possible with a brief description of the problem. The decision about whether a home visit is warranted rests with the GPs, and difficulty with transport is not itself a valid reason to request a visit.
| Situation | Likely route | Important note |
|---|---|---|
| Clinically housebound or too unwell to attend | Phone as early as possible | Give symptoms and access details clearly. |
| Same-day emergency visit request | Phone before 10am where possible | The practice says emergency same-day visit requests should be before 10am. |
| Transport difficulty only | Usually not enough for a home visit | The practice says transport difficulty is not itself a valid reason. |
| Danger signs | Call 999 | Do not wait for a GP home visit. |
| Community nurse or health visitor need | Referral route may apply | The practice says community nurses and health visitors may visit in some circumstances. |
Access, parking, children, carers and arriving at Surbiton Health Centre
Surbiton Health Centre is the address for Langley Medical Practice and several nearby services. Always check your appointment time and exact service before travelling. Parking details and fees are not clearly listed on the practice pages, so check local signage and allow extra time around Ewell Road.
Before travelling
Bring appointment details, phone, medication list, samples if requested, letters, ID if registering and any access information.
Parking and local travel
Official parking fees are not clearly listed on the practice pages. Use local signs and plan extra time for Surbiton traffic.
Children under 16
The appointment page says all patients under 16 years of age should be accompanied by an adult.
Carers and consent
If you are calling for someone else, ask what consent is needed before test results or medical details can be discussed.
CQC rating, patient feedback and complaints
CQC lists Surbiton Health Centre, provided by Langley Medical Practice, as Overall Good. The CQC profile lists Good ratings across safe, effective, caring, responsive and well-led. Patient feedback can still vary by appointment access, phone pressure, prescription issues and individual experience, so read reviews as patterns rather than relying on one old comment.
Official quality rating
CQC lists the service as Overall Good. Check CQC for the latest status before quoting the rating.
Friends and Family Test
The practice links to Friends and Family Test feedback and results from its contact page.
Read reviews fairly
Look for recent repeated themes, not one old review.
Make a clear complaint
Give dates, names if known, what happened, how it affected you and what outcome you want.
Langley Medical Practice vs Langley Health Centre, Church Langley and Langley House Surgery
Search results can mix several different surgeries. This page is about Langley Medical Practice at Surbiton Health Centre, Ewell Road, Surbiton, KT6 6EZ. It is not Langley Health Centre in Slough, Church Langley Medical Practice in Harlow, or Langley House Surgery in Chichester. Always check the address and phone number before calling or registering.
Langley Medical Practice map and local travel notes
Address: Langley Medical Practice, Surbiton Health Centre, Ewell Road, Surbiton, Surrey, KT6 6EZ. Use this map for planning only. Confirm your appointment time and whether your request can be handled online or by phone before travelling.
Before leaving home
Bring your phone, appointment details, medicine list, hospital letters, samples if requested, glasses/hearing aids and ID if registering.
If you are delayed
Phone reception as soon as possible. Late arrival can affect same-day clinics, nurse appointments and blood-test timing.
If using public transport
Check live travel before leaving. Surbiton routes and traffic can change during peak times.
If collecting a prescription
Check whether it has been sent electronically to your nominated pharmacy before travelling.
What to do when Langley Medical Practice is closed
The official out-of-hours guidance says NHS 111 is the current provider route when the surgery is closed. It also describes a Saturday-only prebookable out-of-hours service at Surbiton Health Centre from 9am to 5pm, arranged by calling ahead. This is not the same as normal walk-in GP access.
| Problem | Use this service | Examples |
|---|---|---|
| Emergency | 999 | Chest pain, stroke signs, severe shortness of breath, collapse, serious bleeding, serious injury. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Need help before the practice reopens or unsure where to go. |
| Saturday prebooked urgent minor illness/injury | Call ahead on 020 3405 8631 where appropriate | The practice lists Saturday-only prebookable service at Surbiton Health Centre, 9am–5pm. |
| Minor illness | Pharmacy | Coughs, colds, sore throat, tummy trouble, aches and pains, medicine advice. |
| Routine GP request | Wait for practice office hours or use online form when open | Fit-note admin, routine appointment, private letter, non-urgent prescription query. |
Official Langley Medical Practice links
Use these official pages for final confirmation before booking, travelling, ordering medication, relying on access details or submitting personal information.
official practice website · official contact details page · official opening hours page · official appointments page · official prescriptions page · official test results page · official registration page · official home visits page · official clinics page · CQC Surbiton Health Centre profile