Fairfield Medical Practice | NHS GP Appointments & Hours

Emergency first: This is an independent patient guide, not NHS Scotland, not NHS 24 and not Fairfield Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, severe burns, seizure not stopping, severe allergic reaction, acute confusion, overdose, serious injury, or someone not responding. If it is urgent but not life-threatening in Scotland and the surgery is closed, call NHS 24 on 111.

Inverness NHS GP action guide

Fairfield Medical Practice: appointments, hours, triage line, prescriptions and NHS 24 help

Fairfield Medical Practice is an NHS Scotland GP surgery at 22A Abban Street, Inverness, IV3 8HH. This page is built like a practical patient dashboard: phone number, opening hours, appointment routes, triage rules, prescriptions, test results, fit notes, home visits, clinics, registration, doctors, map and what to do out of hours.

Need this? Do this Book appointment Map and directions

Need GP help?

Phone or triageCall from 8am. Urgent issues can go to triage GP.

✓Right route chosen

Main surgery phone

01463 713939

Use this for: appointments, nurse/HCA booking, urgent triage request, home visit before 10am, prescription question, test results after 3pm, registration forms, fit-note request, access needs, mental health referral route or if you are unsure whether to use GP, pharmacy, NHS 24 or 999.

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Address and prescription email

Fairfield Medical Practice
22A Abban Street
Inverness
Scotland
IV3 8HH

Prescription/admin email shown by the practice:
nhsh.gp55836-admin@nhs.scot

Open directions

Phone

01463 713939

Address

22A Abban Street, IV3 8HH

Phone hours

8am–6pm, closed 1–2pm

Out of hours

NHS 24: 111

Fast answer: Fairfield Medical Practice is at 22A Abban Street, Inverness, IV3 8HH. Phone 01463 713939. Official pages list telephone access Monday to Friday 8am–6pm, closed 1–2pm; doors open 8:20am–5:30pm, closed 1–2pm. Doctors, practice nurses and healthcare assistants offer appointments between 8:30am and 5pm. For urgent medical advice outwith practice hours, call NHS 24 on 111; call 999 for emergencies.

Need this? Do this first

No long reading needed. Pick your task and follow the direct route.

Need	Do this	Direct action
Book GP appointment	Phone when lines open at 8am. Say if urgent. Routine GP appointments may be 2–3 weeks ahead.	Call 01463 713939 · Official appointments page
Urgent medical issue today	Ask for urgent advice / triage GP. Call early in the morning or afternoon.	Call surgery · See triage rules
Repeat prescription	Use online repeat link, paper reorder form, pharmacy request slip or email. Do not phone for routine prescription requests.	Official prescription page · Email request
Running out of medicine out of hours	Contact your local pharmacy first. If urgent and closed, call NHS 24.	Find pharmacy · Call 111
Test results	Phone after 3pm only. Results are released to the patient unless permission exists.	Call after 3pm · Official test results page
Fit note / sick line	Self-certify for 7 days or less. Request Med3/fit note after 7 days or continuation if needed.	Official sickness certificate page
Home visit	Phone before 10am where possible. Home visits are for housebound patients due to illness or disability.	Call before 10am · Official home visits page
Register with practice	Check you live inside the practice boundary. Ask for registration forms by visiting, phoning or emailing.	Patient guide and downloads · Request forms

Fairfield Medical Practice opening hours and contact timing

The official hours page separates telephone access, door opening and consultation times. This matters because calling, attending reception and seeing a clinician are not the same thing.

Official appointments and hours NHS 24 Fairfield listing Official contact page

Access type	Official detail	What patients should do
Telephone	Monday–Friday 8:00am–6:00pm, closed 1:00pm–2:00pm.	Call from 8am for appointments. Avoid 1–2pm because phone/reception access is closed.
Doors open	Monday–Friday 8:20am–5:30pm, closed 1:00pm–2:00pm.	Do not attend at lunch closure unless you have been specifically told to.
Consultation window	Doctors, nurses and HCAs available between 8:30am and 5:00pm weekdays.	Appointments are not walk-in; book by phone/reception route.
Routine GP access	Non-urgent GP appointments may be face-to-face or telephone and may be 2–3 weeks ahead.	Book ahead for planned issues, reviews and follow-up questions.
Daily routine availability	Limited routine appointments are available daily; phone when lines open at 8am.	Call early and be ready to explain why you need help.
Extended hours	Early morning appointments from 7:15am, intended for people unable to attend at other times.	Ask reception if work/caring responsibilities make normal hours difficult.
Out of hours	111 if medical advice is needed outwith opening times.	Use NHS 24 on 111 when urgent but not 999.

Inverness timing tip: if you need a same-day routine slot or urgent triage discussion, call near 8am. If you need results, wait until after 3pm. If you need a home visit, phone before 10am where possible.

Appointments: micro step-by-step for GP, nurse and HCA help

Fairfield says appointments with doctors, practice nurses and healthcare assistants are available on weekdays, and most nurse/HCA appointments can be made in advance at reception or by phone.

Official appointment guidance Call 01463 713939 NHS Near Me access page

Start with safety.
Use 999 for life-threatening symptoms. Use NHS 24 on 111 when urgent and the surgery is closed.

Phone from 8am for appointment access.
Appointments can fill quickly. The practice asks patients to phone when lines open at 8am.

Tell reception the reason.
The practice says reception staff ask why you need an appointment so the request can be handled appropriately.

Ask for the right format.
Non-urgent GP appointments may be face-to-face or telephone. NHS Near Me video consultations require a pre-booked clinician appointment.

Need more time?
The practice offers 15-minute appointments. Ask about a double appointment if the problem is complex or you need to discuss more than one issue.

If offered appointment is too late, ask about triage.
The official page says to discuss with the doctor on the triage line if the appointment offered is not soon enough.

Simple phone script

Hello, my name is [name]. My date of birth is [date]. I am registered at Fairfield Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse/not improving]. I have tried [self-care or medicine]. Is this best for a GP appointment, nurse/HCA appointment, triage GP, pharmacist, First Contact Physiotherapist, NHS 24 or 999?

Triage line: when to ask for urgent GP advice

Fairfield’s appointment page says one doctor is available to discuss urgent medical issues each morning and afternoon. Call early so the GP can call back before the practice closes.

Use triage for

Urgent medical issue, symptoms that are worsening, advice on a problem not already discussed with another GP, or when the offered appointment feels too late for the clinical need.

Do not use triage for

Med3/sick-line requests, GP-specific ongoing queries or complex issues already being discussed with a particular GP. Ask reception for a telephone appointment with your usual GP instead.

Call timing

Phone early in the morning or early afternoon. The practice phone line is closed 1–2pm and closes at 6pm.

What to say

Explain the main symptom, when it started, why it feels urgent, red flags, medication tried and best callback number.

Repeat prescriptions: easiest route, backup route and urgent medicine warning

The official prescription page says online ordering is quickest, paper reorder slips can be returned to the surgery or chosen pharmacy, email can be used, and routine prescription requests are not accepted by telephone.

Official prescription page Email prescription/admin team Find local pharmacy

Online

Quickest route

Use the official online repeat prescription link shown on the prescription page.

Slip

Paper reorder form

Tick the medicines you need on your repeat slip and return it to the reception box or your chosen pharmacy.

Email route

The practice lists nhsh.gp55836-admin@nhs.scot for requests.

72h

Pharmacy prep time

Requests placed for pharmacy collection take 72 hours to be prepared.

Prescription issue	What it means	Action
Can I order by phone?	No. The official page says prescription requests are not accepted over the telephone.	Use online link, reorder slip, pharmacy route or email.
Medicine is running low	Do not wait until finished.	Tick only the drugs needed and order early enough for pharmacy/practice processing.
Medicine not on repeat slip	Doctor may need to check whether you still require it.	Write the name and strength clearly on the form or explain in your email/request.
Pharmacy ordering service	Most pharmacies can send the request to the surgery and have medicines ready.	Contact pharmacy about one week before you need medication.
Urgent prescription	The practice says it cannot process urgent prescriptions through reception.	Contact a local pharmacy; out of hours use NHS 24 on 111 if urgent.
Medicine review needed	Doctor may ask you to make an appointment before signing a repeat.	Book review early; this is a medicine safety check.
Someone else collecting	Practice may ask for name, address, DOB and medication on prescription.	Tell the practice if you do not want someone else collecting for you.

Medicine safety tip: order before the final tablets. Weekends, public holidays, lunch closure, pharmacy preparation, medication reviews and 72-hour pharmacy processing can all delay collection.

Test results: phone after 3pm only

The official test-results page says Fairfield has strict confidentiality and data-protection rules. Results are released only to the patient unless permission has been given or the patient cannot understand the results.

Official test results page Call after 3pm

Question	Answer	Action
When should I call?	After 3pm only.	Call 01463 713939 after 3pm.
Can reception interpret results?	Admin teams can pass on clinician comments but cannot provide new clinical interpretation.	Ask for clinician follow-up if unclear or symptoms continue.
Can a family member ask?	Only if the patient has given prior permission or cannot understand the results.	Arrange consent before calling for someone else.
Hospital test?	Hospital/clinic that ordered the test is usually responsible for explaining it.	Contact the hospital/clinic first if they arranged it.
Still unwell with “normal” results?	Normal results do not always explain ongoing symptoms.	Book clinical review if symptoms persist or worsen.

Sickness certificates, Med3 and fit-note continuation

The official sickness certificate page says you do not need a doctor’s certificate for illness lasting seven days or less. If sick for more than seven days, your employer may ask for medical evidence or a fit note.

Official sickness certificate page Patient guide and downloads SC2 self-certification form

Situation	Official guidance	What to do
Sick 7 days or less	No doctor’s sickness certificate required.	Use self-certification / SC2 if your employer asks.
Sick more than 7 days	Employer may ask for medical evidence or fit note.	Request Med3/fit note using the practice route.
Hospital care or operation	Fit note should be issued by secondary care/hospital if they are managing it.	Ask hospital team before asking GP.
Continuation fit note	No appointment needed unless GP said a review is required.	Allow 2 working days for continuation processing.
Forward dating	Practice says it cannot forward date fit notes.	Request around the appropriate date and give exact absence dates.
Fit to return	You do not need a GP note to say you are fit to return to work.	Employer should use occupational health if they need extra fitness evidence.

Home visits: only for housebound patients due to illness or disability

The official home-visit page says to phone before 10am if possible. A doctor or nurse may phone back and may decide telephone advice, nurse help or hospital attendance is more appropriate.

Official home visits page Call before 10am

Phone before 10am if possible.
Give patient name, DOB, address, symptoms, reason they cannot attend and best callback number.

Explain why housebound.
Home visits are for patients housebound due to illness or disability.

Expect a call first.
A doctor or nurse may phone and decide whether telephone advice, nurse visit or hospital attendance is safer.

Use 999 for emergencies.
Do not wait for a home visit if the person has emergency symptoms.

Register with Fairfield Medical Practice

The practice says each medical practice has a boundary and can only register patients living within its specified boundary. Registration forms can be requested by visiting the practice, phoning or emailing.

Official patient guide and downloads Practice booklet PDF NHS inform registration guidance Request registration forms

Check you live in the practice area.
The practice says it can only register people living within its boundary.

Request forms.
Come into the practice, email nhsh.gp55836-admin@nhs.scot, or call 01463 713939.

Prepare identity/address evidence if requested.
The practice booklet says patients may need proof of identity such as passport/driving licence and proof of address such as a recent utility bill.

Under 16 registration.
The practice booklet says a birth certificate is required when registering someone under age 16.

Medication transfer warning.
If you take repeat medicine, request enough from your previous GP before switching and bring a medication list.

New-patient check: the clinics page says every new patient has the opportunity to arrange a health check with the healthcare assistant.

Clinics and services: who can help with what?

The official clinics page shows that Fairfield offers several GP, nurse, health-care assistant and attached-team routes. Do not wait only for a GP if another clinician is more suitable.

Official clinics and services page Official staff page

Need	Likely route	Useful detail
Baby and child health	Health visitor / practice team depending on need.	Health visitor contact listed: 01463 706700.
Postnatal health	GP postnatal clinic.	Contact reception because clinic times vary.
Contraception and sexual health	Practice nurse or doctor; some LARC routes may be directed elsewhere.	Implant and coil services are currently directed to Highland Sexual Health.
Emergency contraception	Practice by appointment/advice line, NHS 24, A&E out of hours, Highland Brook/Highland Sexual Health or pharmacy.	Do not wait if time-sensitive.
Physiotherapy	Physiotherapist at Fairfield.	Official page says physiotherapist works Monday and Thursday.
Lifestyle / long-term condition support	Practice nurses / HCA / GP depending on condition.	Help available for heart disease, asthma, diabetes, smoking, alcohol and nutrition/diet.
Travel vaccination	Practice currently not running travel clinic; Boots Pharmacy route listed.	Start travel advice ideally 8 weeks before travel where relevant.
Health checks	Healthcare assistant or practice nurse.	Over-75 annual health check and chronic disease review invitations are mentioned.
Private medical services	Only for registered patients, may involve cost.	Examples include medical/insurance reports, letters, forms and HGV/private medicals.

Mental health support routes

The clinics page says the practice can offer access to a mental health team if your GP refers you and feels it would be beneficial. It also lists crisis support routes.

Official clinics page NHS inform mental health NHS 24: 111

Situation	Use this	Action
Routine mental health support	GP referral to practice mental health team if suitable.	Book GP/triage route and explain symptoms, risk and support already tried.
Questionnaires requested	Core-10, PHQ-9, GAD-7 links on practice page.	Complete before appointment if asked, so team can assess support needs.
Mental health crisis during opening hours	Contact the practice urgently.	Call 01463 713939 and say it is urgent.
Out-of-hours crisis	NHS 24 Mental Health Hub on 111.	Call 111.
Need to talk now	Breathing Space / Samaritans / Mikeysline as listed by the practice.	Breathing Space 0800 838587; Samaritans 116 123; Mikeysline text 07786 20 77 55.
Immediate danger	999.	Call 999 now.

Doctors, nurses, pharmacist and First Contact Physiotherapist

The official staff page lists Fairfield’s team. Use named clinician information as a guide only because availability changes with leave, clinics, sessions and NHS duties.

Official staff page

Team	Official names listed	Best use
Doctors	Dr Michael Flugel, Dr Iain MacGilleEathain, Dr Judith McManus, Dr Ciara Hannam, Dr Karen Arnold, Dr Hannah Brown, Dr Jenny Wilson.	GP assessment, diagnosis, referrals, complex care, medication review, fit-note decisions and ongoing conditions.
Nurse Practitioner	John Rennie.	Clinical assessment depending on appointment type.
Nurses	Dawn Hayes, Katrina MacAskill.	Smears, chronic disease reviews, wound care, contraception advice, lifestyle support and nurse telephone advice.
Healthcare Assistants	Helen F, Leah S.	Health checks, blood pressure, some routine checks and HCA tasks.
Pharmacist	Amy Cameron.	Medicine reviews, medication questions and prescription safety.
First Contact Physiotherapist	John Paul.	Muscle, joint, back, neck, arm or leg problems where physio route is suitable.

Practical booking tip: ask “Who is the best person for this?” rather than only asking for a GP. Nurse, pharmacist, HCA, physiotherapist or triage GP may be faster and more appropriate.

Access, travel and local visit tips

Official pages confirm the address, but detailed parking/access information was limited in the checked official text. Use the map, phone the practice for mobility support, and do not assume parking details without checking locally.

Map

Use exact address

Fairfield Medical Practice, 22A Abban Street, Inverness, IV3 8HH. Send the full postcode to taxi, carer or family member.

Time

Avoid lunch closure

Phone/doors are closed 1–2pm. Plan visits outside that period unless the surgery gives you a specific appointment.

Help

Access or interpreter need

Tell reception before the appointment if you need communication support, interpreter help, mobility support or longer time.

Forms

Bring the right papers

For registration, fit notes, private forms or travel forms, bring all paperwork and exact dates/deadlines.

Access request script

Hello, I have an appointment/request at Fairfield Medical Practice. I need help with [mobility / interpreter / hearing / visual / carer / longer appointment]. Can this be added to my appointment notes before I attend?

Map, directions and Abban Street checklist

Address: Fairfield Medical Practice, 22A Abban Street, Inverness, Scotland, IV3 8HH. Use this map for planning only. Confirm appointment time and closure details before travelling.

Before leaving home

Check appointment time, clinician type, whether phone/video/face-to-face, medication list, forms, samples, hospital letters, glasses, hearing aids and access needs.

For driver or carer

Send: Fairfield Medical Practice, 22A Abban Street, Inverness, IV3 8HH. Phone: 01463 713939.

If late

Call reception if safe. Some appointments may need rebooking if you arrive late.

If unsure where to go

Call before travelling, especially if attending for registration forms, fit note forms, travel forms or prescription collection/query.

When Fairfield Medical Practice is closed

The official out-of-hours page says the practice phone lines close at 6pm. Between 6pm and 8am Monday to Thursday, and after 6pm Friday until 8am Monday, call NHS 24 on 111. If NHS 24 feels you need to be seen, your case may be passed to Highland Hub for urgent-care arrangements in Inverness or possibly a home visit.

Official out-of-hours page NHS 24 NHS inform

Problem	Use this	Examples
Life-threatening emergency	Call 999	Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding.
Urgent but not life-threatening	Call NHS 24 on 111	Too unwell to wait until the surgery opens; urgent medical advice needed.
Medicine advice / urgent supply	Local pharmacy or NHS 24 if urgent.	Running out, side effects, pharmacy preparation problem.
Mental health crisis	NHS 24 Mental Health Hub on 111, Breathing Space, Samaritans or 999 if immediate danger.	Severe distress, risk, urgent support needed.
Routine admin	Wait for practice opening.	Fit notes, registration, routine results, non-urgent forms, routine prescription queries.

Official action links used

Use these after reading the practical route above. This article explains the route first so patients do not land on an official page without knowing what to do.

Official Fairfield Medical Practice website · Official contact page · Appointments and opening times · Prescriptions · Test results · Sickness certificates · Home visits · Out of hours · Patient guide and downloads · Clinics and services · Staff · NHS 24 Fairfield listing · NHS inform

Fairfield Medical Practice FAQs

What is Fairfield Medical Practice phone number?

The main phone number is 01463 713939. Use it for appointments, triage advice, nurse/HCA booking, home visits, test results, registration forms, fit-note requests and general reception help. Call 999 for emergencies.

Where is Fairfield Medical Practice?

Fairfield Medical Practice is at 22A Abban Street, Inverness, Scotland, IV3 8HH.

What are Fairfield Medical Practice opening hours?

The official page lists telephone access Monday to Friday from 8am to 6pm, closed 1pm to 2pm. Doors open Monday to Friday from 8:20am to 5:30pm, also closed 1pm to 2pm.

When are appointments available?

Appointments with doctors, practice nurses and healthcare assistants are available between 8:30am and 5pm on weekdays. The practice says routine appointments may be face-to-face or telephone and non-urgent GP appointments may be 2–3 weeks ahead.

When should I phone for an appointment?

The practice recommends phoning when lines open at 8am because appointments fill quickly. If you feel the problem is urgent, tell the receptionist.

What is the triage line for?

The triage GP can discuss urgent medical issues each morning and afternoon. It is not for Med3/sick-line requests, GP-specific ongoing queries or complex issues already being discussed with a specific GP.

Can I order repeat prescriptions by phone?

No. The official prescription page says prescription requests are not accepted over the telephone. Use the online prescription link, paper reorder form, chosen pharmacy request route or email nhsh.gp55836-admin@nhs.scot.

How long do prescriptions take?

The prescription page says requests placed for collection at your pharmacy take 72 hours to be prepared. Order before your medicine runs out.

What if I need urgent medicine out of hours?

The prescription page says to contact your local pharmacy if you require medication out of hours or need an urgent supply. If urgent and unsure, call NHS 24 on 111.

When should I phone for test results?

The official test-results page says to phone the practice for results after 3pm only.

Can someone else get my test results?

Usually no. The practice says results are released only to the person they relate to unless that person has given prior permission or is not capable of understanding the results.

Do I need a fit note for 7 days or less?

No doctor’s sickness certificate is required for illness lasting seven days or less. Your employer may ask you to complete a self-certification form.

How do I request a home visit?

Phone reception before 10am if possible. Home visits are only for patients who are housebound because of illness or disability. A doctor or nurse may phone first to decide the safest route.

How do I register with Fairfield Medical Practice?

You need to live within the practice boundary. Request registration forms by visiting the practice, emailing nhsh.gp55836-admin@nhs.scot or calling 01463 713939.

Does Fairfield Medical Practice offer NHS Near Me?

The appointment page explains NHS Near Me video consulting, but you must have a pre-booked appointment with a clinician to use it.

Who are the doctors at Fairfield Medical Practice?

The official staff page lists Dr Michael Flugel, Dr Iain MacGilleEathain, Dr Judith McManus, Dr Ciara Hannam, Dr Karen Arnold, Dr Hannah Brown and Dr Jenny Wilson. Availability can change.

Does CQC rate Fairfield Medical Practice?

CQC regulates health and social care in England. Fairfield Medical Practice is in Scotland, so this guide uses NHS Scotland, NHS 24 and the official practice website rather than CQC.

What should I do when the surgery is closed?

Call NHS 24 on 111 for urgent medical advice out of hours. The practice says NHS 24 may advise self-care, pharmacy, Highland Hub urgent-care arrangements or, in some cases, a home visit. Call 999 for emergencies.

Independent directory disclaimer: medicalpracticeuk.org is not NHS Scotland, not NHS 24 and not Fairfield Medical Practice. This guide is for general patient information only. Phone numbers, opening hours, appointment availability, triage rules, prescription processing, clinics, staff, registration rules, fit-note processing, access details and out-of-hours arrangements can change. Always confirm important details with the official practice website, NHS 24, NHS inform, NHS Scotland services or the surgery before relying on them.

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