East Leicester Medical Practice | NHS GP Surgery Leicester

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Emergency first: MedicalPracticeUK.org is an independent information website, not East Leicester Medical Practice, the NHS or CQC. Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening when the practice is closed, use NHS 111 online or call 111.
Leicester NHS GP patient guide

East Leicester Medical Practice: appointments, hours and Patient Triage

East Leicester Medical Practice is based at Uppingham Road Health Centre, 131 Uppingham Road, Leicester, LE5 4BP. The main telephone number is 0116 366 6446. The practice says its fastest route for medical or administrative help is the online Patient Triage form, with reception able to complete the same request for patients who cannot use it themselves.

Choose the right route Patient Triage steps Map and directions
1. Send your request
2. Triage reviewReception can submit the form for you if online access is difficult.
✓3. Right routeTelephone GP, face-to-face care, pharmacy, enhanced access or another service.
Main practice telephone
0116 366 6446

Use this number for urgent help while the surgery is open, appointment support when you cannot use Patient Triage, home-visit requests, registration questions, test-result help and general reception queries.

Call East Leicester Medical Practice Official practice website
Practice address

East Leicester Medical Practice
Uppingham Road Health Centre
131 Uppingham Road
Leicester
Leicestershire
LE5 4BP

The practice’s NHS organisation code is C82063. CQC lists the same Uppingham Road Health Centre address and telephone number.

Open directions
Telephone
0116 366 6446
Postcode
LE5 4BP
NHS code
C82063
CQC
Good overall
Quick answer: East Leicester Medical Practice is open from 7:30am on weekdays. It closes at 6:30pm on Monday, Tuesday, Wednesday and Friday, and at 8:00pm on Thursday. Patient Triage is the practice’s preferred starting point for medical and admin requests. On-the-day appointments are normally offered as a telephone consultation first; if the clinician needs to examine you, a suitable face-to-face slot can then be arranged.

Start with the task you need to complete

You need Start here What happens next
Life-threatening emergency Call 999. Do not wait for Patient Triage or a GP callback.
A routine medical problem Submit the official Patient Triage form. A triage clinician reviews the information and directs the request appropriately.
Urgent help while the practice is open Call 0116 366 6446. If you need more urgent help, the practice specifically says to call rather than wait for the online route.
Same-day appointment Use Patient Triage or reception. On-the-day consultations are normally offered by telephone first, with face-to-face review arranged if clinically needed.
Repeat prescription Use SystmOnline, AccuRx/Patient Triage, or submit a written request. Allow two complete working days; telephone prescription requests are not accepted.
A test result Call the practice, use online services or the published AccuRx route. The practice does not publish one fixed result timetable for every investigation.
A home visit Call the surgery before 10:00am if possible. Home visits are for patients who are genuinely housebound or whose illness makes travel impossible.
Urgent help when closed NHS 111 online or call 111. NHS 111 can direct you to the appropriate local service.

East Leicester Medical Practice opening hours

Day Published hours Useful point
Monday 7:30am–6:30pm Enhanced-access appointments are also offered between 7:30am and 8:00am.
Tuesday 7:30am–6:30pm Patient Triage is the preferred starting point for routine requests.
Wednesday 7:30am–6:30pm Reception can complete the online form for patients unable to use it themselves.
Thursday 7:30am–8:00pm Thursday has the latest published closing time, including enhanced access from 6:30pm to 8:00pm.
Friday 7:30am–6:30pm Some additional PCN appointments are offered on a pro-rata basis.
Saturday Main practice closed The practice says some enhanced-access appointments are offered through its PCN.
Sunday Closed Use NHS 111 for urgent non-emergency care.
Saturday enhanced access does not mean the main surgery is routinely open. Additional Friday and Saturday appointments are provided collaboratively through the Primary Care Network and may be delivered differently from ordinary East Leicester Medical Practice sessions.
Check current practice hours Official appointment and enhanced-access information

Patient Triage: the practice’s preferred first route

The appointments page describes Patient Triage as the fastest way to get help from a clinician. It can be used for both medical and administrative requests.

1
Start from the official appointments page.
Open the Patient Triage route and submit the main problem or administrative request.
2
Give enough detail for safe routing.
Explain what the problem is, how long it has been happening, whether it is getting worse and the best way to contact you.
3
If you cannot complete the form, call reception.
The practice says reception can complete the form on your behalf or send you a link to the online request.
4
Follow the care route offered.
Depending on the problem, this may be a GP telephone consultation, face-to-face review, community pharmacist, enhanced-access appointment, NHS 111 or another appropriate service.
Urgent problem? The practice says patients who need more urgent help should call the GP practice. Do not rely on a routine online request when the problem needs prompt assessment.
Official Patient Triage and appointment guidance

Same-day, routine and enhanced-access appointments

On-the-day appointment

The practice says same-day capacity has to be limited for patient safety. On-the-day appointments are normally offered as a telephone consultation first. If the clinician decides an examination is needed, a suitable face-to-face time is arranged.

Routine appointment

For routine care, the practice says patients can be offered either a telephone or face-to-face consultation depending on preference and the clinical situation. Video or photographs may occasionally be requested to help assessment.

If all same-day appointments are full

The practice says it will try to offer an alternative rather than simply ending the request. Depending on the problem, that alternative may include a community pharmacist, enhanced-access service, NHS 111 or emergency care where clinically appropriate.

Cancel if you cannot attend. Appointments can be cancelled through SystmOnline or by calling 0116 366 6446. Cancelling early allows the slot to be offered to another patient.

Leicester City Healthcare Hubs when your usual practice cannot offer a suitable slot

East Leicester Medical Practice publishes a local Leicester City Healthcare Hubs route for patients who cannot obtain a suitable appointment at their usual surgery.

Evenings, weekends and bank holidays

The practice says Leicester City healthcare hubs operate during evenings, weekends and bank holidays, extending access beyond ordinary GP opening hours.

How the hub route starts

If East Leicester Medical Practice cannot offer a suitable primary-care appointment, the practice advises contacting NHS 111. NHS 111 can assess the problem and may book an appropriate hub appointment.

Your GP registration does not change

Using a Leicester healthcare hub does not move you away from East Leicester Medical Practice. The hub shares the consultation information back so your GP record can be updated.

No home visits from the hub service

The practice’s healthcare-hub notice says this service does not provide home visits.

Official Leicester City Healthcare Hubs information

Repeat prescriptions: allow two complete working days

East Leicester Medical Practice lists SystmOnline, written requests and its AccuRx route for repeat medication. It specifically says repeat-prescription requests are not accepted over the telephone.

Ordering route What to do
SystmOnline Use your registered online-services account to request repeat medication.
AccuRx / online request Use the practice’s published AccuRx route for medication requests.
In person Submit the required repeat items to the practice rather than phoning them through.
Post A written repeat request can be sent by post.
Electronic Prescription Service Nominate a pharmacy so approved prescriptions can be sent electronically rather than collected as paper prescriptions.
Processing rule: allow two complete working days before collection and add extra time for weekends and public holidays. The practice says its administration team handles more than 600 repeat requests in a typical week, with demand increasing before holidays.
Medicine not on your normal repeat list? The practice describes these as acute medication requests and asks patients to complete the appropriate acute-medication request form rather than treating them as ordinary repeats.
Official repeat-prescription guidance Practice AccuRx request route

Test results: three official access routes

The practice does not publish one universal number of days for every test. Timing depends on the investigation, so avoid assuming that blood tests, scans and hospital investigations all return at the same speed.

Telephone

Call 0116 366 6446 if you need to request a result through reception.

Online services

Patients registered for the practice’s online services can view available results through their account.

AccuRx

The official results page also links to the practice’s AccuRx route for result-related contact.

Practical tip: when contacting the practice, have the approximate test date and type of investigation ready. If a hospital specialist ordered the test, check whether the hospital team rather than the GP practice is responsible for the result and follow-up.
Official East Leicester test-result page AccuRx contact route

Online services: GP registration and online-account registration are different

East Leicester Medical Practice uses SystmOnline for functions such as repeat prescriptions, appointments, contact-detail changes and viewing medication/allergy information.

Important distinction: the practice asks for two forms of identification, including one with a photograph, when setting up its online-services account. That is different from registering as an NHS GP patient. Do not confuse the online-login identity check with the rules for joining a GP practice.
1
Complete the online-services registration form.
This begins the process for SystmOnline access.
2
Visit the practice with the requested identification.
The practice says two items are required for this online-access setup and one should include a photograph.
3
Receive your username and password.
Once activated, the practice says the service can be used for appointments, repeat prescriptions, contact-detail changes and medication/allergy information.
Official online-services registration

Home visits: request before 10am where possible

If you need a home visit, call 0116 366 6446 before 10:00am if possible. The practice does not accept home-visit requests by email.

Who are home visits for? The practice says doctors visit patients who are genuinely housebound or whose illness makes travelling to the surgery impossible. A request does not automatically mean a visit will be provided; the clinical team decides the appropriate route.

If there is an immediate life-threatening emergency, call 999 rather than waiting for a GP home visit.

Register with East Leicester Medical Practice

The practice website says it is currently accepting new registrations, and the NHS profile also currently shows the surgery as accepting new patients.

1
Check the practice boundary first.
The registration page provides a postcode-based catchment search and tells new applicants to check that they are within the normal boundary.
2
Choose online or paper registration.
Use the NHS-linked online registration route or visit the surgery to collect a registration form.
3
Provide accurate previous-GP and medication information.
This helps the practice match records and continue regular medication safely while records transfer.
4
If you already live outside the usual catchment, check the practice’s out-of-area wording carefully.
The current registration page says some patients can remain registered despite living outside the usual area if they can travel to the surgery, but the practice does not provide home visits or urgent care outside its practice area.
Registration and online access are separate processes. Identification requested for SystmOnline setup should not be treated as proof that every new GP registration requires photo ID.
Official East Leicester registration page NHS GP registration service

Clinics and services that may avoid an unnecessary GP appointment

Long-term condition reviews

Practice nurses and healthcare assistants support annual review work for diabetes, heart disease, kidney disease and hypertension. The practice aligns recalls with patients’ birthday months.

Clinical pharmacy team

The practice has pharmacists and pharmacy technicians who support medication management and reviews alongside the GP team.

Social prescribing

The practice lists social-prescriber clinics on Mondays. Patients can ask reception about self-referral for support with wider social or community needs affecting health.

Vaccinations

The practice lists shingles, pneumococcal and seasonal COVID/flu vaccination among its services.

Testing and monitoring

Published services include 24-hour blood-pressure monitoring, H. pylori testing, chlamydia testing and INR monitoring.

NHS Health Checks

NHS Health Checks are included in the practice’s published clinic and service list.

Official clinics and services Practice “Who do I see?” guide

Accessibility and communication support

The practice’s current accessibility statement says patients can request information in formats such as large print, easy read, audio, Braille or PDF.

Hearing support

The practice says reception and consulting rooms have audio induction loops.

British Sign Language

A BSL interpreter can be arranged if the practice is contacted before the appointment.

If you cannot use the website map or need directions in another form, the accessibility statement asks patients to telephone or email the practice.

Official accessibility statement

Complaints: use the current Leicester NHS route, not an old NHS England address

The practice asks patients to raise problems promptly and directs formal complaints to practice management. Its complaints page says written complaints are acknowledged within five working days and a response is normally provided within 15 working days.

1
Write down the important facts.
Include dates, what happened, the service or staff role involved, what went wrong and what outcome you want.
2
Choose who will investigate.
Current NHS guidance says a GP complaint can be made to the healthcare provider or to the commissioner. It should not be investigated by both routes at the same time.
3
If using the commissioner route, Leicester GP complaints are handled locally.
Primary-care complaints for Leicester are handled by NHS Leicester, Leicestershire and Rutland Integrated Care Board rather than the old NHS England primary-care complaints route.
4
If the NHS complaints process is complete and the complaint remains unresolved, check the Parliamentary and Health Service Ombudsman route.
Why this matters: the East Leicester practice complaints page still contains older NHS England contact wording. NHS England’s current national guidance says local ICBs now handle complaints about commissioned GP services.
East Leicester complaints page Current NHS complaints guidance NHS Leicester, Leicestershire and Rutland ICB

CQC rating: Good after the December 2025 assessment

CQC currently rates East Leicester Medical Practice – Dr A Farooqi and Partners as Good overall. The latest assessment report was published on 14 January 2026.

CQC area Current rating
OverallGood
SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

CQC’s latest summary describes assessment activity in December 2025 and records a practice population of about 12,346 patients. It also notes that access changes had been introduced, including appointment-system changes and a walk-in phlebotomy service.

Live CQC profile CQC inspection timeline

When East Leicester Medical Practice is closed

Situation Use this route
Life-threatening emergency Call 999.
Urgent medical problem that is not life-threatening Use NHS 111 online or call 111.
Need a local primary-care appointment outside usual hours NHS 111 may be able to direct or book you into a Leicester City Healthcare Hub where clinically appropriate.
Routine admin or repeat request Use the practice’s normal online route or wait for opening hours.

East Leicester Medical Practice map and directions

East Leicester Medical Practice
Uppingham Road Health Centre
131 Uppingham Road
Leicester
Leicestershire
LE5 4BP

Map provided for location and directions only. MedicalPracticeUK.org is not the official East Leicester Medical Practice website.
Before travelling: check whether your consultation is telephone or face to face, confirm the time, and contact the practice beforehand if you need BSL interpreting or another accessible information format.

Related MedicalPracticeUK guides

Hockley Farm Medical Practice

The Hockley Farm Medical Practice guide covers another Leicester GP surgery with a different digital-triage and appointment system.

Pinfold Medical Practice

The Pinfold Medical Practice guide covers a Leicestershire GP surgery in Loughborough, including appointments, prescriptions and registration.

General NHS GP help

The Medical Practice UK guide explains common NHS GP appointment, registration and out-of-hours routes.

Medication and prescription help

The NHS medication and prescription guide explains repeat medicines, nominated pharmacies and common prescription routes.

Official sources used

Last verified: 21 September 2026.

East Leicester Medical Practice FAQs

What is the East Leicester Medical Practice phone number and address?
The main telephone number is 0116 366 6446. East Leicester Medical Practice is at Uppingham Road Health Centre, 131 Uppingham Road, Leicester, Leicestershire, LE5 4BP.
What are East Leicester Medical Practice opening hours?
The practice website lists Monday, Tuesday, Wednesday and Friday from 7:30am to 6:30pm, Thursday from 7:30am to 8:00pm, and Saturday and Sunday closed. Some enhanced-access appointments are also provided collaboratively through the Primary Care Network.
How do I request an appointment at East Leicester Medical Practice?
The practice says the fastest route is its online Patient Triage form for medical or administrative requests. If you cannot complete the form, reception can complete it on your behalf or send you the form link.
What happens with an on-the-day appointment?
East Leicester Medical Practice says on-the-day appointments are normally offered as a telephone consultation first. If the clinician decides that you need to be examined, an appropriate face-to-face time can then be arranged.
What if all same-day appointments are already full?
The practice says it will try to offer an alternative. Depending on the clinical problem, this may include a community pharmacist, an enhanced-access service, NHS 111 or emergency care where appropriate.
How long do repeat prescriptions take?
The practice asks patients to allow two complete working days before collection and to allow extra time for weekends and public holidays. Repeat-prescription requests are not accepted over the telephone.
How do I get my test results?
You can call 0116 366 6446, use the practice’s online services if registered, or use the published AccuRx route. The practice does not publish one fixed result timetable for every type of investigation.
How do I request a home visit?
Call 0116 366 6446 before 10:00am if possible. The practice does not accept home-visit requests by email and says visits are for patients who are genuinely housebound or whose illness makes travelling to the surgery impossible.
Is East Leicester Medical Practice accepting new patients?
Yes. The practice website says it is accepting new patient registrations, and the current NHS profile also shows the surgery as accepting new patients. New applicants should check the practice boundary before registering.
What is East Leicester Medical Practice’s current CQC rating?
CQC currently rates East Leicester Medical Practice Good overall. Safe, Effective, Caring, Responsive and Well-led are all rated Good, and the latest assessment report was published on 14 January 2026 following assessment activity in December 2025.
Independent information notice: MedicalPracticeUK.org is not East Leicester Medical Practice, NHS England, NHS 111, NHS Leicester, Leicestershire and Rutland ICB or the Care Quality Commission. Opening hours, registration status, appointment capacity, online forms and clinic arrangements can change. Use the official links above before completing an important action or travelling to the surgery.
East Leicester Medical Practice Call 0116 366 6446