Brampton Medical Practice Cumbria

Emergency first: This is an independent patient guide, not the NHS, CQC or Brampton Medical Practice. Call 999 now for chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, seizure not stopping, serious allergic reaction, severe injury, acute confusion, immediate mental-health danger or someone not responding. For urgent medical help that is not life-threatening, use NHS 111 online or call 111.

Brampton, Corby Hill and Wetheral GP guide

Brampton Medical Practice Cumbria: total-triage appointments, sites, prescriptions and NHS help

Brampton Medical Practice is an NHS GP practice in Cumbria with a main site at 4 Market Place, Brampton, Carlisle, CA8 1NL, plus White Lion, Corby Hill and Wetheral sites. This guide gives the practical route for appointments, prescriptions, test results, fit notes, registration, sites, access, CQC rating, rural transport and what to do when closed.

Choose care route Request GP help Map and sites

Fast route before you call

999

Life at risk?Call 999. The practice does not provide emergency service.

Need GP appointment?Total triage: online, NHS App, phone or reception request goes to clinical team.

Repeat prescription?Use NHS account, Patient Access or repeat slip. Allow 10 working days.

111

Closed or unsure?NHS 111 online or phone 111 for urgent non-emergency help.

Main practice phone

016977 2551

Use this for: GP request help if online is difficult, home visits, site questions, nurse/HCA appointment routing, test-result questions, fit-note help, access needs, complaint-route questions, or if you are unsure whether to use GP, pharmacy, NHS 111, A&E or 999.

Tap to call Use phone script

Main site and repeat line

Brampton Medical Practice
4 Market Place
Brampton
Carlisle
Cumbria
CA8 1NL

Repeat line: 016977 41500
Out of hours: 111

Open directions

Main site

4 Market Place, CA8 1NL

Main phone

016977 2551

Repeat line

016977 41500

CQC

Overall Good

Fast answer: Brampton Medical Practice is an NHS GP practice in Cumbria, serving more than 16,000 patients across a large rural area. The main site is at 4 Market Place, Brampton, Carlisle, CA8 1NL. The main number is 016977 2551 and the repeat prescription line is 016977 41500. GP appointment requests use total triage, so reception does not directly book GP slots without clinical assessment.

Search-intent map: what patients really need

This page is built for quick actions, not long reading. Use the table to jump from a search phrase to the next step.

Search phrase	Real user need	Practical answer
Brampton Medical Practice appointments	How to request GP help.	Use Contact Us Online, NHS App/NHS Login, phone or reception. All GP requests go through clinical triage.
Brampton Medical Practice opening hours	Know which site is open and when.	Main surgery is Monday to Friday 8am–6:30pm; Saturday 9am–11:45am is pre-booked appointments only.
Brampton Medical Practice prescriptions	Order repeat medicine safely.	Use NHS account, Patient Access or repeat slip at dispensaries. Allow 10 working days.
Brampton Medical Practice test results	Know when to ask.	Results are generally around 5 working days; phone 2pm–6:30pm or view via NHS account after GP review.
Brampton Medical Practice register	Join the GP practice.	Check the boundary, provide NHS number where possible, complete one GSM1 registration form per patient.
Brampton Medical Practice Corby Hill / Wetheral	Find branch opening and collection info.	Use the sites table because branch opening times vary and some branches are pre-booked/collection only.

Decision hub: choose the right Brampton route first time

Use this before calling, travelling or filling in the wrong online form.

Life-threatening emergency

Call 999 or go to A&E. The practice does not offer emergency service.

Urgent but not life-threatening

Use NHS 111 online or call 111, especially when the practice is closed or you are unsure what service is needed.

GP appointment request

Submit total-triage request online, through NHS App/NHS Login, by phone, or at reception. The clinical team decides the right person and timeframe.

Nurse or HCA appointment

Reception can directly book only certain documented monitoring, screening, vaccination or practice-requested nurse/HCA appointments. Other new requests go through clinical triage.

Repeat prescription

Use NHS account, Patient Access, or drop off repeat slip at a dispensary. Allow 10 working days and book medication reviews when requested.

Minor injury

Some cuts, soft-tissue injuries, minor dislocations, superficial eye injuries, minor head injuries without loss of consciousness, burns and scalds may be assessed by the practice; severe injuries need urgent/emergency care.

Brampton Medical Practice sites, phone numbers and addresses

The practice says it is a dispensing practice operating over four sites. Use the correct site name and postcode before travelling.

Official contact page Official opening hours

Site	Address	Phone / use
Brampton Surgery	4 Market Place, Brampton, Carlisle, Cumbria, CA8 1NL	Main practice: 016977 2551. Repeat line: 016977 41500.
White Lion Surgery	17 High Cross Street, Brampton, CA8 1RP	Pre-booked appointments. Check opening before travelling.
Corby Hill Surgery	Beech House, Corby Hill, Carlisle, CA4 8PL	Pre-booked appointments and prescription collections on listed days.
Wetheral Surgery	Yew Tree Cottage, Wetheral, Carlisle, Cumbria, CA4 8JD	Pre-booked appointments and prescription collections on listed days.
Collection Hub – Brampton	Market Place, Brampton, CA8 1RW	Collection hub hours listed separately; check before travelling.

Wrong-place warning: search results may show Brampton Health Centre in London or other non-Cumbria services. This page is for the NHS GP practice in Brampton, Cumbria.

Opening hours: main surgery, branches and Saturday rules

The main surgery opening-hours page lists Brampton Monday to Friday 8am to 6:30pm, and Saturday 9am to 11:45am for pre-booked appointments only.

Site	Listed opening	Important patient note
Brampton main surgery	Mon–Fri 8:00–18:30. Sat 9:00–11:45 pre-booked appointments only. Sun closed.	No walk-in service, including Saturday morning.
White Lion	Mon–Fri 8:00–17:30. Sat/Sun closed.	Pre-booked appointments.
Corby Hill	Mon/Wed/Fri 8:30–13:00 and 13:30–18:00. Tue/Thu/Sat/Sun closed.	Pre-booked appointments and prescription collections.
Wetheral	Mon/Tue/Thu/Fri 8:30–13:00 and 13:30–18:00. Wed/Sat/Sun closed.	Pre-booked appointments and prescription collections.
Collection Hub – Brampton	Mon–Fri 8:00–18:00. Sat 9:00–11:45. Sun closed.	Useful for collection tasks; confirm before travelling.
Bank holidays	Closed.	Use NHS 111 if urgent and not life-threatening.

Saturday rule: the practice says Saturday morning is for pre-booked appointments only. They are not contactable by telephone or via the online booking/triage system on Saturday mornings.

How to request a GP appointment: total triage explained

Brampton Medical Practice says all GP appointment requests now go through triage/assessment with the clinical team. Reception and online routes submit the request; the clinical team decides who should see you and how quickly.

Official appointments page Contact Us Online route NHS App Call practice

Check urgency first.
999 for life-threatening emergencies. NHS 111 online or phone 111 when urgent and not life-threatening.

Use online request if you can.
Use the practice website “Contact Us Online” button. The system guides you through.

Use NHS App/NHS Login if easier.
In services, choose “View all”, then contact your GP about a health problem.

Phone or visit reception if online is not possible.
The team can add the request for you during opening hours.

Wait for the clinical decision.
The practice patient charter says the team will tell you within one working day what happens next.

Expect the right format.
You may be offered face-to-face, telephone, video call, text response, pharmacy advice or another NHS service.

Phone or online-form script

Hello, my name is [name]. Date of birth: [date]. I am registered at Brampton Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting daily life]. I have tried [self-care or medicine]. Is this best for GP triage, nurse/HCA, pharmacist, minor injury, NHS 111 or another service?

Appointment length tip: routine doctor appointments are generally 15 minutes. If you have more than one problem or need a procedure, say this when requesting the appointment or you may be asked to re-book.

Repeat prescriptions: 10-working-day rule, repeat line and dispensaries

The official prescriptions page says to allow 10 working days for prescriptions to be processed. Order early and use the correct route.

Official prescriptions page Call repeat line NHS account / NHS App Patient Access

App

NHS account / NHS App

Shows repeat medicines and dosage so you can choose the items you need.

Patient Access

Use your Patient Access account if already set up for repeat medicines.

Slip

Repeat slip

Drop off your repeat slip at any of the practice dispensaries.

Processing time

Allow 10 working days. Add extra time for bank holidays, reviews and branch collections.

Prescription issue	Meaning	Best action
Medicine not on repeat	Some regular medicines still need GP authorisation each time.	The team passes the request to the GP, which can add time.
Medication review due	Repeat medication patients are asked to see a doctor, nurse practitioner or practice nurse at least once a year.	Book the requested review to avoid unnecessary prescription delays.
Need branch collection	Corby Hill and Wetheral have specific collection times.	Check branch hours before travelling.
Need EPS nomination	Electronic Prescription Service sends your prescription to your chosen pharmacy/dispensing service.	Set or change nomination before the next prescription is due.
Running out soon	10 working days may be too late.	Contact the practice/pharmacy promptly and use NHS 111 if urgent and the practice is closed.

Practical rule: order when you still have at least 2 weeks of medicine. This protects you from the 10-working-day processing rule, pharmacy time, branch opening limits, medication-review holds and bank holidays.

Test results: when to check and what reception can say

The practice says results generally take about 5 working days, and once a doctor has reviewed them you can view them in your NHS account or phone/visit the practice.

Official test results page NHS account

Question	Answer	Action
How long do results take?	As a general rule, approximately 5 working days.	Ask at the test appointment when to expect the result.
How can I view results?	NHS account after a doctor has reviewed them.	Check NHS App/NHS account first if enabled.
When can I phone?	Phone between 14:00 and 18:30, or visit the practice.	Do not request a doctor call if the result is not yet available.
Can reception interpret results?	No. Reception can only tell you what the GP has advised.	Ask for clinical follow-up if you do not understand the comment.
Can someone else ask?	Results are only given to the person they relate to unless permission exists or the person cannot understand them.	Arrange consent if helping a relative or carer.

Sick notes and fit notes: 7-day rule, form route and charges

Official fit note page GOV.UK SC2 form

Situation	Rule	Action
Off sick 7 days or less	Self-certification normally applies.	Use employer form or GOV.UK SC2 if employer has no form.
Off sick more than 7 days	You can request a fit note.	Use online sick-note request form, phone or visit reception when open.
Response time	The page says online sick-note requests get a response within 2 working days during opening times.	Do not use emergency appointments for certificates.
Practice already knows the illness	You may not need to see the doctor again.	Complete the fit-note request route for GP review.
No practice/hospital evidence	You may need a routine appointment first.	Book a routine appointment, not urgent emergency slot.
Employer wants note for 7 days or less	Private non-NHS certificate may apply.	The official page lists a £20 charge.

Backdating tip: the official page says fit certificates can be backdated, so it is not necessary to make an emergency appointment just to renew a certificate.

Register with Brampton Medical Practice

The NHS profile currently shows Brampton Medical Practice as accepting new patients. The practice page says to check the boundary and provide your NHS number when registering.

Official new patients page NHS online GP registration NHS profile

Check the practice boundary.
Use the official boundary tool/map before filling forms.

Find your NHS number if possible.
The practice asks patients to provide the NHS number when registering.

Complete one GSM1 form per family member.
The practice says each new patient needs a New Patient Registration Form.

Return completed forms to Brampton main site.
Return forms to Brampton Medical Practice, 4 Market Place, Brampton.

Online registration option.
The practice links to the NHS online registration route.

Document note: the official new-patients page says the practice does not need to see proof of identity or address, but live registration procedures can change. Confirm if unsure.

Clinics and services: what may not need a GP first

Official clinics page Official services page

Asthma

COPD

Coronary heart disease

Diabetes

Blood pressure checks

Cervical smears

Contraceptive services

Child health and immunisations

Drug and alcohol advice

Maternity services

Minor operations

Physiotherapy

Smoking cessation

Vaccinations and immunisations

Warfarin

Weight and diet advice

Well man / well woman

NHS Health Check clinic

Minor injury route: the official clinics page says some lacerations, soft-tissue injuries, minor finger/toe dislocations, recent superficial eye injuries, minor head injuries without loss of consciousness, burns and scalds may be manageable at surgery. More severe injuries need hospital/urgent care.

Self-referral routes and Pharmacy First

The practice self-referral page lists mental health, blood-pressure checks, iMSK physiotherapy, getUBetter and Pharmacy First routes.

Official self-referral page NHS pharmacy help

Need	Route	Use when
Mental health support	North Cumbria Talking Therapies / Carlisle Eden Mind routes are listed.	Mild to moderate depression, anxiety, worry, panic, health anxiety, obsessions, anger or sleep problems.
Blood pressure check	Free pharmacy blood-pressure check route is listed.	You need a BP check and do not necessarily need GP appointment first.
Muscle/joint problem	Integrated Musculoskeletal Physiotherapy self-referral and getUBetter support are listed.	Back, joint, muscle or bone problems that fit MSK criteria.
Minor common conditions	Pharmacy First / local pharmacy support.	Aches, allergies, colds, sore throat, ear care, eye care, stomach issues, head lice, mouth and skin conditions.

Practice team: doctors, ANP, nurses, dispensary and PCN support

The official team page is long and detailed. Use it for named-clinician information, but remember availability can change.

Official practice team page

Team area	Official names / roles listed	Patient note
GP partners	Dr Matthew Cooper, Dr Mark Alban, Dr Marcus Rieborn, Dr Craig Trotter, Dr Victoria Trotter, Dr Katrina Fraser.	GP partner list from official team page.
Doctors	Dr Alison French, Dr Elizabeth Borlase, Dr Mahdi Nazar, Dr Andrew Carter, Dr Kannadinessh Charless, Dr Adam Horsnell.	Named doctor availability varies.
ANP / ACP	Natalie Sandford, Patricia Roberts.	ANPs can assess, diagnose, treat acute illness and prescribe.
Nursing team	Nurse leads Victoria Vilchez and Hayley Todd, plus nurses and healthcare assistants.	Useful for reviews, smears, bloods, monitoring and campaigns.
Dispensary team	Dispensary manager, team leads, dispensers and dispensary receptionists are listed.	Important because this is a dispensing practice with branch collection routes.
PCN team	Care coordinators, frailty nurses and pharmacy technician roles are listed.	May support complex, frailty or medicine-related care.

Patient records, Emergency Care Summary and update forms

Official patient record page NHS App

Record task	What it means	Action
Sharing your medical record	Information may be shared between providers such as GP and district nursing where consent allows.	Ask the practice about record-sharing choices if unsure.
Emergency Care Summary	Contains medications and allergies to help emergency doctors/nurses when surgery is closed.	Tell the surgery if you do not want an ECS made.
Update personal details	Phone/address/email changes affect callbacks, reminders and NHS App access.	Use official update forms or contact practice.
Online access	NHS App may help with prescriptions, test results and record access depending on setup.	Use NHS account where enabled.

Non-NHS services, private forms and report fees

Some work is not covered by the NHS GP contract. The practice says prepayment is required for all non-NHS services.

Official non-NHS services page

Non-NHS example	What to know	Patient tip
Pre-employment, sports or driving medicals	May be chargeable and need longer appointment.	Official appointment page says medicals require 30 minutes and are often Saturday at White Lion.
Insurance claim forms	Not routine NHS work.	Bring all paperwork together and allow time.
Private sick notes	Private certificate may apply for 7 days or less.	Official fit-note page lists £20 for certificate under 7 days when employer requests it.
Vaccination certificates / medication abroad prescriptions	Some services are private.	Ask before booking and pay in advance if required.
Medical reporting	Practice says some reporting work is outsourced to MediData.	MediData contact listed: reportqueries@medi2data.com / 03333 055774.

Cancellation rule: the practice says a refund for a non-NHS contract medical can only be issued if 48 working hours’ notice is provided; non-attendance without 48 hours’ notice is charged in full.

Access, parking, transport and local travel tips

The contact page lists disabled parking, disabled WC, induction loop, wheelchair access and step-free access, but it also says access can vary across the four sites.

Official contact/access page Rural Wheels

♿

Access varies by site

Disabled parking, disabled WC, induction loop, wheelchair access and step-free access are listed. Ask reception before visiting a branch if access is important.

Market Place parking

Allow extra time in Brampton town centre, especially around Market Place and Saturday appointments.

Bus

Rural transport

The appointments page points to Rural Wheels and Patient Transport eligibility. Book rural transport before noon the day before travel where required.

Aid

Before travelling

Take appointment details, medication list, forms, glasses/hearing aids, mobility aids, sample pot and branch/site confirmation.

CQC rating and quality snapshot

CQC lists Brampton Medical Practice as Overall: Good. The latest inspection summary was updated/published in November 2023 and notes the practice is part of NHS North East and North Cumbria ICB, delivers a General Medical Services contract, and serves a patient population of more than 16,000.

Official CQC inspection summary CQC profile

CQC detail	Current public listing
Overall rating	Good
Safe	Good
Effective	Good
Caring	Good
Responsive	Good
Well-led	Good

Suggestions, complaints and feedback

Official suggestions and complaints page

Need	Use this route	Important note
General suggestion	Suggestions & Feedback form.	The practice says this should not be used for medical requests.
Formal complaint	Formal Complaints Form.	The practice says formal complaints are handled under its formal complaints process.
Medical matter	Use appointment/clinical route.	General feedback form cannot deal with medical matters.
Quick resolution	Raise the issue as soon as possible.	Give date, site, staff role if known, what happened and what outcome you want.

Map and directions: Brampton Medical Practice main site

Address: Brampton Medical Practice, 4 Market Place, Brampton, Carlisle, Cumbria, CA8 1NL. Use this map for the main Brampton site only; branch sites have different addresses.

Before leaving home

Check the exact site, appointment time, whether it is phone/video/face-to-face, and whether you need medicine packets, samples, forms, hospital letters or ID.

Send to a driver or carer

Main site: 4 Market Place, Brampton, Carlisle, Cumbria, CA8 1NL. Phone: 016977 2551.

When Brampton Medical Practice is closed

The practice says it is closed on bank holidays. NHS 111 is available 24 hours a day, 365 days a year, and directs patients to the most suitable service.

NHS 111 online Find a pharmacy Urgent and emergency care

Problem	Use this	Examples
Life-threatening emergency	999	Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, not responding.
Urgent, not life-threatening	NHS 111 online or call 111	Cannot wait until reopening, unsure what service you need, away from home.
Child under 5	Use 111 phone service	The opening-hours page specifically tells patients concerned about under-5s to use the free 111 phone service.
Minor illness	Community pharmacy / Pharmacy First / NHS 111	Common coughs, colds, allergies, sore throat, mild skin and stomach problems.
Routine GP task	Wait for practice route	Fit notes, routine results, non-urgent prescription planning, registration, admin forms.

Official action links used

Use these after reading the practical steps above. They are included as action links, not as a substitute for explanation.

Official practice website · Contact and sites · Opening hours · Appointments · Prescriptions · Test results · Sick/Fit notes · New patients · Clinics · Self-referral · Practice team · Non-NHS services · Suggestions and complaints · NHS profile · CQC inspection summary

Brampton Medical Practice FAQs

What is Brampton Medical Practice phone number?

The main practice number is 016977 2551. The repeat prescription line listed by the practice is 016977 41500. Use 999 for life-threatening emergencies and NHS 111 for urgent help when the practice is closed.

Where is Brampton Medical Practice?

The main site is Brampton Medical Practice, 4 Market Place, Brampton, Carlisle, Cumbria, CA8 1NL. The practice also operates White Lion, Corby Hill and Wetheral sites.

What are Brampton Medical Practice opening hours?

The main surgery is listed as Monday to Friday 8am to 6:30pm. Saturday 9am to 11:45am is pre-booked appointments only. Sunday is closed. Branch site hours vary.

Can I walk in on Saturday morning?

No. The practice says Saturday morning is for pre-booked appointments only. It also says there is no walk-in service and no telephone or online booking/triage access on Saturday mornings.

How do I request a GP appointment?

Brampton Medical Practice uses total triage. Request help through Contact Us Online, NHS App/NHS Login, phone or reception. The clinical team reviews the request and decides the right appointment type and timeframe.

Can reception directly book a GP appointment?

No. The practice says it no longer offers direct booking into GP appointment slots online or through reception. Reception can submit the appointment request form on a patient’s behalf if online access is difficult.

How long do routine doctor appointments last?

The practice says routine doctor appointments are generally 15 minutes. If you have more than one issue or need a procedure, say this when requesting the appointment.

How do I request a home visit?

Always phone to request a home visit rather than using online services. The practice asks patients to call before 10am where possible. Home visits are for patients who are housebound or too ill to attend the practice.

How do I order repeat prescriptions?

Use your NHS account/NHS App, Patient Access account, or drop your repeat slip at one of the practice dispensaries. The repeat line listed by the contact page is 016977 41500.

How long do repeat prescriptions take?

The official prescription page says to allow 10 working days for prescriptions to be processed. Order early before weekends, bank holidays, branch collection times and medication reviews.

How do I get test results?

Results generally take about 5 working days. After a doctor has reviewed them, you can view them in your NHS account, phone between 2pm and 6:30pm, or visit the practice.

How do I request a fit note?

If off sick for more than 7 days, use the sick-note request form Monday to Friday, phone the practice or visit reception when open. The practice says online sick-note requests receive a response within 2 working days during opening times.

Do I need a fit note for 7 days or less?

Usually no. For 7 days or less, self-certification normally applies. If an employer asks for a certificate for 7 days or less, the practice says this is private non-NHS work and lists a £20 charge.

Is Brampton Medical Practice accepting new patients?

The NHS profile currently shows Brampton Medical Practice is accepting new patients. Check the practice boundary and official new-patients page before registering.

What is Brampton Medical Practice CQC rating?

CQC lists Brampton Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good in the latest public summary.

What should I do when Brampton Medical Practice is closed?

Call 999 for life-threatening emergencies. Use NHS 111 online or call 111 for urgent medical help that cannot wait until the practice reopens. For children under 5, the practice directs patients to use the 111 phone service.

Independent directory disclaimer: medicalpracticeuk.org is not the NHS, not CQC, not NHS 111 and not Brampton Medical Practice. This guide cannot book appointments, submit triage requests, issue prescriptions, register patients, access records or provide medical advice. Opening hours, branch access, total-triage rules, prescription processing times, fit-note rules, CQC ratings, registration status, staff lists and services can change. Always confirm important details with the official practice website, NHS profile, CQC, NHS 111 or the surgery before relying on them.

Brampton Medical Practice Call surgery