Beech Tree Medical Practice | NHS GP Surgery Tree

Emergency first: MedicalPracticeUK.org is an independent information website, not Beech Tree Medical Practice, NHS Coventry and Warwickshire, NHS 111 or CQC. Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening when the surgery is closed, use NHS 111 online or call 111.

Rugby NHS GP patient guide

Beech Tree Medical Practice Rugby: appointments, online triage and opening hours

Beech Tree Medical Practice is based at Rugby Health and Wellbeing Centre, Drover Close, Rugby, Warwickshire, CV21 3HX. The main telephone number is 01788 561319. Since August 2025, the practice has used clinician-reviewed online triage as its main GP appointment route rather than asking patients to compete for appointments at fixed 8am or 1:30pm release times.

Choose the right route Use appointment guide Parking warning

1. Send one clear request

2. Clinician reviewThe request is assessed before the most suitable appointment or service is selected.

✓3. Next stepSame-day GP, telephone callback, routine appointment, nurse, physio, pharmacist or another NHS service.

Main reception telephone

01788 561319

Call for urgent appointment requests, online-triage help, nurse or healthcare-assistant appointments, registration questions, access needs, prescription problems and anything that cannot safely wait for the normal online route.

Call Beech Tree Medical Practice Official practice website

Practice address

Beech Tree Medical Practice
Rugby Health and Wellbeing Centre
Drover Close
Rugby
Warwickshire
CV21 3HX

Email: beechtreemedicalpractice.generaloffice@nhs.net

Open directions

Phone

01788 561319

Practice code

M84065

Normal hours

Mon–Fri 8am–6:30pm

CQC

Good overall

Quick answer: Beech Tree Medical Practice is open Monday to Friday from 8:00am to 6:30pm and closed on Saturday and Sunday. Online GP consultation requests become available from 7:30am Monday to Friday. Same-day face-to-face and telephone GP appointments are offered according to clinical need, while routine appointments can be arranged up to two weeks ahead after triage.

Choose the correct route before you contact the surgery

You need	Start here	Beech Tree rule to know
Life-threatening emergency	Call 999.	Do not wait for online triage or a GP callback.
Urgent GP help today	Call 01788 561319 or attend the surgery if appropriate.	The practice specifically says urgent requests should not be submitted through routine online triage.
Routine GP appointment	Use the clinician-reviewed online consultation form.	The form becomes available from 7:30am Monday to Friday.
Nurse, HCA, dietician, physio or clinical pharmacist	Use online triage or phone reception.	These appointments can be routed without first booking a standard GP consultation.
Repeat prescription	Use NHS App, prescription email, reception prescription box or post.	Telephone repeat requests are not accepted; allow at least 48 hours.
Blood or X-ray result	Check NHS online services or phone after 11am.	Normal results may be visible online without a separate call from reception.
New-patient registration	Use the practice online registration form and postcode checker.	The practice currently says it is accepting new patients.
Urgent help when closed	NHS 111 online or call 111.	Use 999 instead if there is an immediate threat to life.

Upcoming 2026 protected-learning closures

The practice publishes planned closures for Protected Learning Time. As of 21 September 2026, the remaining listed dates are:

Date	What patients should do
Thursday 1 October 2026	Plan routine prescriptions and non-urgent requests around the closure. The practice says it reopens at 8:00am the following day.
Thursday 26 November 2026	Use NHS 111 for urgent problems that cannot wait; call 999 for a life-threatening emergency.

Do not rely on normal Thursday opening on these dates. These are planned training closures published by the practice and can affect calls, forms and routine prescription processing.

Opening hours

Day	Normal surgery hours	Online GP requests
Monday	8:00am–6:30pm	Available from 7:30am
Tuesday	8:00am–6:30pm	Available from 7:30am
Wednesday	8:00am–6:30pm	Available from 7:30am
Thursday	8:00am–6:30pm	Available from 7:30am
Friday	8:00am–6:30pm	Available from 7:30am
Saturday	Closed	Normal weekday triage not listed
Sunday	Closed	Normal weekday triage not listed

7:30am is the online-request opening time, not the building opening time. Normal surgery opening remains 8:00am.

The appointment system changed: you no longer need to compete at 8am

Beech Tree changed its appointment system on 11 August 2025. The practice says patients no longer need to telephone at 8:00am or 1:30pm simply to try to secure a GP appointment.

Open the appointment page from 7:30am on a weekday.
Use the online consultation request for a routine medical problem.

Describe the actual problem, not just “need GP”.
The request is assessed by a clinician, so explain symptoms, timing and relevant concerns clearly.

If you have more than one problem, say so in the request.
The practice says a clinician normally deals with one problem during a consultation. Flagging multiple issues helps the practice decide what appointment option is appropriate.

Expect either telephone or face-to-face care depending on clinical need.
Beech Tree publishes both same-day GP face-to-face appointments and telephone callbacks where clinically appropriate.

Routine care can be planned ahead.
The practice says routine appointments can be scheduled up to two weeks in advance following an online consultation.

Urgent appointment requests should not go through routine online triage. The current appointment page tells patients needing urgent help to telephone the practice or attend the surgery instead.

Official Beech Tree appointment guidance

Cannot attend between 8am and 6:30pm?

The practice says pre-bookable enhanced-service appointments are available after 6:30pm Monday to Friday and on Saturdays, subject to availability.

Not necessarily at Beech Tree

Extended-hours appointments can be provided at different local locations. Confirm the address before travelling.

Ask reception

Reception can check whether an evening or Saturday appointment is suitable and currently available.

Saturday enhanced access is not the same as normal Saturday surgery opening. Beech Tree’s normal opening table still lists Saturday as closed.

Official enhanced-hours notice

Repeat prescriptions: 48-hour minimum and no telephone ordering

The practice publishes four main repeat-prescription routes and specifically says telephone requests are not accepted because of the risk of mistakes.

Ordering method	Beech Tree instructions
NHS App	Select the repeat medicine shown in your NHS account and submit the request electronically.
Email	Send a repeat request to prescriptions.btmp@nhs.net.
Reception prescription box	Tick the medicines needed on the repeat slip and place it in the prescription box.
Post	Send the repeat request with a stamped addressed envelope if return by post is needed; the practice says to allow four days for postal delivery.
Telephone	Not accepted for normal repeat-medication requests.

Processing time: the practice says repeat prescriptions are processed within about 48 hours. Build in extra time for weekends, public holidays and planned Protected Learning Time closures.

Medication reviews

Patients on repeat treatment are expected to have an annual medication review with a clinical pharmacist or pharmacy technician. If a medicine no longer appears as a normal repeat item, do not repeatedly submit it—contact the practice because review or clinician approval may be required.

Official prescription instructions

Blood tests and X-ray results: phone after 11am or check online

The practice gives a specific telephone tip that can save time: if you want the result of a blood test or X-ray, call after 11:00am, when the early surgery rush has eased.

NHS App / online record

The practice FAQ says GP-ordered results become available through NHS online services after a clinician has reviewed them.

Telephone

Call 01788 561319 after 11am if you need to ask about an available blood or X-ray result.

No call does not mean “no result”. The practice says normal results are not routinely communicated individually but can be viewed through online access. If a clinician wants an appointment to discuss the result, reception will contact you.

Official test-result guidance

NHS App and practice online services

Beech Tree’s online-services page says patients can use online access for GP appointment functions, repeat prescriptions, medication history and allergy information. The practice FAQ also directs patients towards NHS App login for online healthcare services.

Appointments

Use the practice triage route for clinician-reviewed requests and NHS App functions where enabled.

Repeat medication

Request medicines already set up as repeat treatment without telephoning reception.

Records and results

Available clinician-reviewed results and parts of the GP record can be viewed where the necessary access is enabled.

Online record access involves privacy choices. The practice reminds patients to think carefully before sharing login information or health-record access with family members or carers.

Official online-services information

Register with Beech Tree Medical Practice

Beech Tree currently states that it is accepting new patients and provides both an online registration form and GP catchment postcode search.

Check the postcode catchment.
Use the practice postcode search before completing registration if you are unsure whether your address is covered.

Complete the online registration form accurately.
Include pre-existing medical conditions, carer information and any reasonable adjustments that affect how you access healthcare.

List regular medicines and long-term conditions.
The practice says patients taking medication or living with a long-term condition will be offered a new-patient registration medical appointment with the GP assistant.

Tell the practice if you prefer a male or female doctor.
Beech Tree says you may state a preference when registering, but some services are provided only by particular clinicians, so another appropriate clinician may sometimes be offered.

NHS registration and secure online-record access are different processes. NHS rules do not make photo ID, proof of address or immigration status universal requirements simply to register with a GP practice, although practices may ask for helpful information to match records.

Official registration page and postcode checker

Clinics that can be booked directly through reception

Beech Tree publishes a unusually detailed clinic timetable. Exact staff availability can change, but the current clinic page lists the following:

Service	Current published arrangement
Antenatal clinic	Midwife clinic on Tuesday and Thursday; booking route provided through the practice.
Asthma clinic	Listed on Monday and Tuesday.
Blood tests	HCA / GP assistant appointments on Monday, Wednesday, Thursday and Friday mornings.
COPD	Published for Monday and Tuesday.
Diabetes clinic	Clinic availability listed Monday to Friday.
NHS Health Checks	Provided by GP assistant and healthcare assistant for eligible patients.
Minor surgery	Includes cryotherapy and joint injections; discuss the problem with a doctor before the procedure is arranged.
Travel clinic	Listed with the practice nursing team.

You do not necessarily need a GP appointment first. Nurse, healthcare-assistant, dietician, physiotherapy and clinical-pharmacy appointments can be requested through triage or by calling reception.

Official clinics and services

Accessibility and reasonable adjustments

Beech Tree’s accessibility statement confirms that reception and consulting rooms have audio induction loops. A British Sign Language interpreter can also be arranged if the practice is contacted before the appointment.

Reasonable Adjustment Flag

The practice provides an online questionnaire so requirements can be recorded in the patient record. Examples include mobility, hearing, visual, learning, autism, ADHD, mental-health, cognitive and communication needs.

Communication preferences

The questionnaire lets patients state whether phone, text, email or an authorised alternative contact works best, and request BSL, another language interpreter, Makaton, easy-read or large-print information.

CQC has also described the health centre as a modern purpose-built building with disabled access and parking.

Official accessibility information

Parking at Rugby Health and Wellbeing Centre: remember the ANPR cameras

The practice warns that its car park uses automatic number plate recognition (ANPR) cameras.

If you are parking for a surgery appointment, enter your vehicle registration details as instructed. The practice specifically reminds appointment holders to register the vehicle. Patients who do not have an appointment do not normally need to enter car details unless reception tells them to.

This is easy to miss if someone else drives you, you use a temporary vehicle or you are concentrating on getting to an urgent appointment. Check the registration number before leaving the reception area.

Official contact and car-park notice

Complaints and concerns: contact the practice management team

Beech Tree asks patients with a complaint to contact its practice management team so the issue can be investigated locally.

Write down what happened.
Include dates, the service involved, who you spoke to if known and what outcome you are seeking.

Email the practice management team.
The current published complaint address is btmp.pm@nhs.net.

If you are uncomfortable raising the issue directly, check the local ICB route.
The practice charter identifies NHS Coventry and Warwickshire Integrated Care Board as the local body overseeing GP services.

Keep ongoing medical care separate.
Do not wait for the complaint investigation if you still need treatment; use the appropriate GP, NHS 111 or emergency route at the same time.

Beech Tree complaints and patient-rights information NHS Coventry and Warwickshire complaints information

CQC rating: Good overall, but the inspection is historical

CQC currently displays Beech Tree Medical Practice as Good overall. Safe, Effective, Caring, Responsive and Well-led are all shown as Good.

CQC event	Date / result	What it means
Overall rating	Good	The rating currently displayed on the live CQC profile.
Follow-up inspection	5 December 2018	CQC followed up an earlier Safe rating of Requires Improvement and found sufficient improvement for Safe to become Good.
Report published	8 January 2019	Publication date of the latest inspection summary displayed by CQC.
Later data review	6 July 2023	CQC said the information available did not indicate a need to inspect or reassess the rating at that stage.

Do not describe this as a 2026 inspection. The rating is currently displayed by CQC, but the inspection and later review dates should remain visible so patients understand the age of the underlying assessment.

Live Beech Tree CQC profile

What to do when Beech Tree Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent but not life-threatening	Use NHS 111 online or call 111.
Pre-booked evening or weekend GP care	Ask Beech Tree reception about enhanced-service appointments before the practice closes.
Routine prescription, registration or admin request	Use the appropriate online route or wait until normal practice opening.

Beech Tree’s contact page says the NHS 111 out-of-hours service may assess you by telephone and, where appropriate, direct you to an out-of-hours clinic or arrange another form of urgent care.

Beech Tree Medical Practice map and directions

Beech Tree Medical Practice
Rugby Health and Wellbeing Centre
Drover Close
Rugby
Warwickshire
CV21 3HX

Map provided for location and directions only. Remember the practice’s ANPR parking instruction if you are arriving by car for an appointment.

Official sources checked

Last verified: 21 September 2026.

Beech Tree Medical Practice FAQs

What is the Beech Tree Medical Practice phone number and address?

The main telephone number is 01788 561319. Beech Tree Medical Practice is at Rugby Health and Wellbeing Centre, Drover Close, Rugby, Warwickshire, CV21 3HX.

What are Beech Tree Medical Practice opening hours?

Normal surgery opening is Monday to Friday from 8:00am to 6:30pm. Saturday and Sunday are closed. The practice also publishes planned Protected Learning Time closures during the year.

When does Beech Tree online triage open?

Online GP consultation requests are available from 7:30am Monday to Friday. Normal surgery opening begins at 8:00am.

How do I request a GP appointment?

For a routine GP problem, submit the online consultation request so a clinician can assess the information and choose the appropriate next step. Same-day face-to-face and telephone callback appointments are available according to clinical need, while routine appointments can be scheduled up to two weeks ahead after triage.

What should I do if my problem is urgent?

Beech Tree says urgent appointment requests should not be submitted through routine online triage. Telephone 01788 561319 or attend the surgery as appropriate. Call 999 for a life-threatening emergency.

How long do Beech Tree repeat prescriptions take?

The practice asks patients to allow at least 48 hours for normal repeat prescriptions. Requests can be made through the NHS App, by email, through the reception prescription box or by post. Telephone repeat requests are not accepted.

When should I call for blood test or X-ray results?

Beech Tree advises calling after 11:00am when the early surgery rush has eased. GP-ordered results can also become available through NHS online services after they have been reviewed by a clinician.

Is Beech Tree Medical Practice accepting new patients?

Yes. The practice currently says it is accepting new patients and provides an online registration form and GP catchment postcode checker.

What should I know about parking at Beech Tree Medical Practice?

The practice says its car park uses ANPR cameras. If you park there for a surgery appointment, enter your vehicle registration details as instructed. Patients without an appointment do not normally need to enter car details unless reception advises them to do so.

What is the current CQC rating for Beech Tree Medical Practice?

CQC currently displays Beech Tree Medical Practice as Good overall, with Safe, Effective, Caring, Responsive and Well-led all rated Good. The latest follow-up inspection took place on 5 December 2018, its report was published on 8 January 2019, and CQC later reviewed available data on 6 July 2023 without finding evidence requiring rating reassessment at that stage.

Independent information notice: MedicalPracticeUK.org is not Beech Tree Medical Practice, NHS Coventry and Warwickshire, Rugby Health, NHS 111 or the Care Quality Commission. Appointment capacity, online-triage availability, enhanced-access locations, prescription processing, registration status, clinics and planned closures can change. Use the official links above before completing an important request or travelling to the surgery.

Beech Tree Medical Practice Call 01788 561319