Ancora Medical Practice Ashby

Emergency first: MedicalPracticeUK.org is an independent information website, not Ancora Medical Practice or the NHS. Call 999 for a life-threatening emergency. If you need urgent medical help that is not life-threatening and the practice is closed, use NHS 111 online or call 111.

Ashby Road · Scunthorpe NHS GP guide

Ancora Medical Practice Ashby: appointments, hours, online triage and patient help

Ancora Medical Practice has its main surgery at 291 Ashby Road, Scunthorpe, DN16 2AB. Patients also have access to the practice’s Detuyll Street branch. This page focuses on the Ashby Road site and explains the current online triage system, same-day and 14-day appointment rules, Saturday access, repeat prescriptions, test results, fit notes, registration and local services.

Choose the right route Request GP help Ashby Road map

1. Send online request

2. Practice assessment Your form is assessed and routed to an appropriate clinician or service.

✓3. Next step Same-day slot, follow-up, advice or another service.

Main practice telephone

01724 842244

Use this number if you cannot complete the online triage form, need reception support, want to request a home visit, need help with registration, or need to arrange an interpreter or chaperone.

Call Ancora Medical Practice Official practice website

Ashby Road main surgery

Ancora Medical Practice
291 Ashby Road
Scunthorpe
South Humberside
DN16 2AB

The official practice name is Ancora Medical Practice. “Ashby” in this page title refers to the main surgery on Ashby Road in Scunthorpe.

Open Ashby Road directions

Phone

01724 842244

Main site

291 Ashby Road, DN16 2AB

Online requests

Accurx triage

CQC

Overall Good

Fast answer: Ancora Medical Practice’s Ashby Road surgery is at 291 Ashby Road, Scunthorpe, DN16 2AB. The main telephone number is 01724 842244. The Ashby Road site is listed as open Monday to Friday 8:00am–6:30pm and Saturday 8:00am–2:00pm for pre-booked appointments only. The practice now asks patients to use its online triage route for appointment requests where possible.

Ashby Road and Detuyll Street are the same practice

Ancora Medical Practice operates from two Scunthorpe locations. The Ashby Road surgery is the main site; Detuyll Street is the branch surgery. Do not assume both sites have identical opening times.

Ashby Road — main surgery

291 Ashby Road
Scunthorpe
DN16 2AB

Monday–Friday: 8:00am–6:30pm.
Saturday: 8:00am–2:00pm.
Saturday access is for pre-booked appointments only.
Sunday: closed.

Detuyll Street — branch surgery

20 Detuyll Street
Scunthorpe
DN15 7LS

Monday–Friday: 8:00am–6:00pm.
Saturday and Sunday: closed.
It is part of the same Ancora Medical Practice.

Monthly training closure: both Ashby Road and Detuyll Street are unavailable to patients from 1:00pm on the second Wednesday of every month for protected staff learning time. Use NHS 111 for urgent non-emergency medical help during that closure, or 999 for a life-threatening emergency.

Start here: use the route that matches your task

Ancora uses different routes for clinical appointments, repeat medicines, test results and paperwork. Using the correct route can avoid an unnecessary reception call.

You need	Best first step	What happens next
Life-threatening emergency	Call 999.	Do not wait for an online GP response.
GP help today	Submit the practice’s online clinical triage form from 8:00am where available.	Same-day appointment slots are allocated through triage.
Planned GP follow-up	Submit online triage within the two-week period when the follow-up is required.	The practice assesses the request and assigns the appropriate clinician.
Home visit	Call 01724 842244, preferably before 11:00am.	The practice assesses whether a home visit is appropriate.
Repeat prescription	Use online prescription access, NHS App/admin triage, a written slip or reception.	Allow 72 working hours.
Test result	Telephone for results between 2:00pm and 4:00pm once the doctor has reviewed them.	Reception can provide the information the clinician has authorised for release.
Ongoing fit note / Med3	Use the online admin triage route.	The practice asks patients to allow 72 working hours.
New-patient registration	Use the NHS online registration route or obtain GMS1 forms from reception.	The practice also uses a new-registration questionnaire/healthcare-assistant process.

If you are new to NHS GP systems generally, the Medical Practice UK NHS GP guide explains registration, online access, appointments and out-of-hours routes in plain English.

Ancora Medical Practice Ashby opening hours

Day	Ashby Road	What patients should know
Monday	8:00am–6:30pm	Telephone lines and clinical triage open from 8:00am.
Tuesday	8:00am–6:30pm	Use clinical triage for GP appointment needs where available.
Wednesday	8:00am–6:30pm normally	Second Wednesday each month: protected learning closure from 1:00pm.
Thursday	8:00am–6:30pm	Admin triage remains available during contracted weekday hours.
Friday	8:00am–6:30pm	Plan routine medicines before weekends and bank holidays.
Saturday	8:00am–2:00pm	Pre-booked appointments only. Do not treat this as ordinary walk-in opening.
Sunday	Closed	Use NHS 111 for urgent non-life-threatening care.

Check official opening hours NHS Ancora Medical Practice profile

Bank holidays are excluded from the normal timetable. The practice also publishes monthly staff-training closures, so check the live practice website before travelling for a non-routine visit.

Online triage: how Ancora now requests GP appointments

The practice’s appointment page was updated in July 2026 and says that appointment booking has changed. The current system uses an online triage form, linked through Accurx, to assess both same-day needs and follow-up requests.

Official appointment guidance Open Ancora online triage

Choose the clinical request route.
Use the online triage form when you need a GP appointment or clinical follow-up. The practice advises patients to use triage from 8:00am where it is available.

Explain one clear medical problem.
Give enough information for the practice to understand what is wrong, how long it has been happening and whether the problem is getting worse.

The practice assesses the request.
Your form is reviewed and allocated according to clinical need and the type of appointment required.

Follow the response.
You may be given a same-day slot, an appropriate future appointment, advice or another care route.

Cannot complete the form yourself? Call 01724 842244 or visit one of the surgeries. The practice says reception staff can help complete the online triage form on your behalf.

Same-day or planned care? Ancora’s appointment window explained

Same-day appointments

Most GP slots are described as same-day appointments. They are requested on the day through online triage and allocated after assessment.

Follow-up within two weeks

The practice says clinics are currently available only two weeks in advance. If a clinician asks you to return, submit triage within the two-week period in which the follow-up is needed.

Limited pre-booked GP slots

The first two appointments in each GP session may be pre-booked up to 14 days ahead after an online triage request has been assessed.

Need more time?

Standard GP appointments are 10 minutes. The practice asks patients to use one appointment for one patient and one main issue; longer appointments can be requested for more complex needs.

Booking, changing and cancelling appointments

Ancora says appointments can be booked, changed or cancelled online, by telephone or in person. The online triage form is now central to new GP appointment requests, but reception remains important for patients who need help using it.

Appointment issue	Practical Ancora rule
GP consultation length	Doctor appointments are normally 10 minutes.
Several medical issues	Ask about a longer appointment rather than expecting several problems to be covered in one standard slot.
Cannot attend	Cancel the appointment so another patient can use it.
Chaperone required	Ask for a chaperone when arranging the appointment where possible. A trained practice chaperone can be provided.
Interpreter required	Tell reception before the appointment so an interpreter can be arranged.
Evening/weekend access	Registered patients may be offered appointments at NHS locations across North Lincolnshire. Ask reception about availability.

Home visits: request before 11:00am where possible

Ancora says home visits are for patients who are too ill or frail to attend the surgery. If you think a home visit is needed, contact reception and try to make the request by 11:00am.

Reception may ask about symptoms so the practice can judge urgency. If there is uncertainty about whether a visit is appropriate, a doctor may discuss the problem and advise you.

Do not wait for a home visit in a life-threatening emergency. Call 999 instead.

Repeat prescriptions: allow 72 working hours

Ancora Medical Practice publishes several repeat-prescription routes. Telephone ordering is specifically excluded because of the volume of requests received.

Prescription route	What to do
NHS App / admin triage	Submit the medication request through the available online route and clearly select the medicines needed.
Repeat slip	Tick the required items and place the request in the repeat-prescribing box at reception.
Post	Post the repeat request; include a stamped addressed envelope if a postal return is required.
Reception	A written repeat request can be handed to the front desk.
Telephone	Do not use this route. The practice says repeat prescriptions are not accepted over the phone.

Processing time: the practice asks for 72 working hours before contacting your nominated pharmacy about collection. Weekends and bank holidays can extend the calendar time.

Electronic Prescription Service

Ancora uses the NHS Electronic Prescription Service. For most patients, prescriptions can be sent directly to a nominated pharmacy. Ask the practice or your pharmacy about changing your nomination before the next prescription is issued.

Official Ancora prescription page NHS App information

For broader help with repeat medicines, reviews and NHS App ordering, see the MedicalPracticeUK medication guide.

Test results: phone between 2:00pm and 4:00pm

Ancora’s test-results page says telephone enquiries are best made between 2:00pm and 4:00pm. The doctor must have seen the result and agreed that it can be released by telephone.

Wait until the requested test has been processed.
Follow any timing advice given when the test was arranged.

Call in the published results window.
Phone 01724 842244 between 2:00pm and 4:00pm where possible.

Ask what the clinician has recorded.
Reception can only release information the doctor has authorised; administrative staff should not be expected to interpret clinical results.

Confidentiality: the practice says patients should call for their own results. Information is not normally given to another person, except for parents of patients under 16 or where an appropriate arrangement exists.

Official test-results page

Fit notes and Med3 requests

Seven days or less

The practice says you normally do not need to see a doctor for the first seven days of sickness. Use self-certification for your employer where appropriate.

New fit note after seven days

For a new Med3, the practice asks patients to follow the appointment system so a GP can review the request.

Ongoing fit note

Use the online admin triage form through the practice’s Contact Us route.

Processing time

The practice asks patients to allow 72 working hours for an ongoing or additional fit-note request.

Official fit-note guidance

Register with Ancora Medical Practice

The official practice page says Ancora currently has an open list, and NHS.uk currently shows the Ashby Road surgery as accepting new patients. Registration is for people living in or moving into the practice area.

Start the NHS registration form.
Ancora links directly to the NHS online registration service for organisation code B81026.

Paper route is also available.
You can obtain a GMS1 form from reception if online registration is unsuitable.

Complete the Ancora new-patient information.
The practice says new patients are offered a new-registration appointment with a healthcare assistant to complete its registration forms.

Remember the registration is with the practice.
You can express a preference for a particular clinician, but the practice cannot always guarantee that person will be available.

Moving out of the area: Ancora’s registration page says patients who move outside its practice area will need to register with another GP practice.

Temporary patients

The practice also explains temporary registration for people who are away from home. A temporary registration can normally last for up to three months while you remain registered with your permanent GP.

Services that make Ancora more than a standard GP booking point

The practice publishes nursing, healthcare-assistant, long-term-condition and minor-procedure services. Appointment type and eligibility vary, so use the official service page or reception rather than assuming a GP appointment is required.

Practice nurse clinics

Published work includes cervical screening, contraception, wound care, child immunisation and long-term-condition management.

Healthcare assistants

Services listed include phlebotomy, blood-pressure checks, ECGs, diabetic foot checks, wound management and NHS health checks.

Long-term conditions

The practice lists reviews for conditions including asthma, diabetes, COPD, thyroid problems and coronary disease.

Family planning

Ancora publishes family-planning provision including contraceptive advice and procedures within its clinical services.

Minor surgery

The practice says doctors carry out minor surgery with support from healthcare assistants.

Social prescribing

Ancora is part of North Lincolnshire South Primary Care Network, which publishes social-prescribing and other additional primary-care services.

North Lincolnshire non-scalpel vasectomy service

Ancora publishes a non-scalpel vasectomy service at its Ashby Road site. The practice states that the procedure is available to eligible male patients across North Lincolnshire, including people who are not registered with Ancora. Patients are advised to speak to their own GP for information and referral.

Official Ancora vasectomy service information

Ancora clinics and nursing services North Lincolnshire South PCN

Interpreter, chaperone and practical visit support

The current appointment page gives two practical support routes that are worth arranging before you attend.

Interpreter

If you need an interpreter for a consultation, tell reception before the appointment so the practice can arrange support.

Chaperone

Patients may ask for a chaperone during a consultation, examination or procedure. Ancora asks patients to request one when booking where possible, because an appointment may otherwise need to be rearranged.

Parking/access note: the practice’s older About page describes an extended car park at Ashby Road, but this guide has not found a newly dated official parking-capacity notice. If parking or step-free access is essential for your visit, confirm the current arrangement with reception rather than relying on an old description.

Suggestions, complaints and patient involvement

Complaint about the practice

Ancora publishes a formal complaints process. The official page directs patients to the practice’s complaint form or to the Practice Director for help making a complaint.

Official Ancora complaints information

Patient Participation Group

The practice has a Patient Participation Group for patients interested in service development, local healthcare changes and practice feedback. Contact reception or use the official PPG page if you want to participate.

Ancora Patient Participation Group

Do not send medical details through a general suggestion form. Ancora explicitly says its suggestions form is not for medical matters or formal complaints. Use the appropriate clinical or complaints route instead.

CQC rating: Good, but the inspection is historical

The Care Quality Commission currently displays an overall rating of Good for Ancora Medical Practice. The dates are important because this is not a new 2026 inspection.

CQC information	Published record	How to interpret it
Current displayed rating	Good	This is the overall rating currently shown on the CQC service page.
Latest inspection	30 July 2015	The inspection itself is historical.
Report published	5 November 2015	The Good rating originates from the 2015 inspection period.
Later CQC review	6 July 2023	CQC reviewed available data and did not find evidence requiring reassessment at that stage.

View Ancora Medical Practice on CQC

Map and directions to Ancora Medical Practice Ashby Road

Ancora Medical Practice
291 Ashby Road
Scunthorpe
South Humberside
DN16 2AB

Map supplied for location and directions only. MedicalPracticeUK.org is not Ancora Medical Practice.

Saturday visit? The Ashby Road site is listed as open on Saturday from 8:00am to 2:00pm, but Saturdays are for pre-booked appointments only. Do not travel expecting a routine walk-in service.

When Ancora Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent medical problem that is not life-threatening	Use NHS 111 online or call 111.
Second-Wednesday training closure after 1pm	Use NHS 111 for urgent help, pharmacy where suitable, or 999 in an emergency.
Routine appointment or admin request	Use Ancora’s normal triage/admin route when services are available again.

Official sources used

Last verified: 20 September 2026.

Ancora Medical Practice Ashby FAQs

What are Ancora Medical Practice Ashby Road opening hours?

The Ashby Road site is listed as open Monday to Friday from 8:00am to 6:30pm, Saturday from 8:00am to 2:00pm for pre-booked appointments only, and closed Sunday. Both Ancora sites are unavailable from 1:00pm on the second Wednesday of each month for protected staff learning.

How do I request a GP appointment at Ancora Medical Practice?

Use the practice’s online clinical triage form where possible. The practice says same-day GP appointments are requested on the day through triage, while planned follow-up requests should be submitted within the two-week period in which the follow-up is needed.

What if I cannot complete the Ancora online triage form?

Call 01724 842244 or visit one of the surgeries. The practice says reception can help complete the online triage form on your behalf.

Can I book an Ancora GP appointment in advance?

The current appointment page says clinics are available only two weeks in advance. The first two GP appointments in each session may be pre-booked up to 14 days ahead after an online triage request has been assessed. Most remaining GP slots are same-day appointments.

How do I request an Ancora home visit?

Call 01724 842244 and try to request the visit before 11:00am. Home visits are intended for patients who are too ill or frail to attend the surgery, and the practice may ask about symptoms so urgency can be assessed.

How long do Ancora repeat prescriptions take?

Ancora asks patients to allow 72 working hours. Repeat medicines can be requested through online services or admin triage, a written repeat slip, post or reception. The practice says it does not take repeat-prescription orders over the telephone.

When should I phone Ancora Medical Practice for test results?

The practice says test-result enquiries are best made between 2:00pm and 4:00pm, after the doctor has seen the result and agreed that it can be released by telephone. Patients normally need to request their own results for confidentiality reasons.

Is Ancora Medical Practice accepting new patients?

Yes, at the time this page was verified. The official practice page says it has an open list, and NHS.uk currently shows the Ashby Road surgery as accepting new patients. You can use the NHS online registration form or ask reception for a GMS1 form.

What is the Detuyll Street surgery?

Detuyll Street is Ancora Medical Practice’s branch surgery at 20 Detuyll Street, Scunthorpe, DN15 7LS. It is part of the same practice but has different published opening hours: Monday to Friday 8:00am to 6:00pm and closed at weekends.

Is Ancora Medical Practice’s CQC Good rating recent?

CQC currently displays an overall rating of Good, but the latest inspection listed by CQC took place on 30 July 2015 and the report was published on 5 November 2015. CQC later reviewed available information on 6 July 2023 and said it had not found evidence requiring reassessment of the rating at that stage.

Independent information notice: MedicalPracticeUK.org is not Ancora Medical Practice, the NHS, North Lincolnshire South PCN or the Care Quality Commission. Opening hours, triage availability, registration status, Saturday clinics and local service arrangements can change. Use the official practice, NHS and CQC links above for live information affecting an immediate appointment or visit.

Ancora Medical Practice Call 01724 842244