Dalhousie Medical Practice | NHS GP Appointments & Hours

Emergency first: MedicalPracticeUK.org is an independent information website, not Dalhousie Medical Practice, NHS Lothian, NHS Scotland or NHS 24. Call 999 for a life-threatening medical or mental-health emergency. If you need urgent medical help in Scotland when the practice is closed, call NHS 24 on 111.

Bonnyrigg · Midlothian NHS Scotland GP guide

Dalhousie Medical Practice: same-day GP appointments, hours and patient routes

Dalhousie Medical Practice is based in Bonnyrigg Health Centre at 109–111 High Street, Bonnyrigg, EH19 2ET. GP appointments are currently booked on the day: the practice asks patients to phone as close to 8:30am as possible. Both face-to-face and telephone consultations are offered, with the duty doctor triaging urgent requests once routine same-day capacity is used.

Choose the right route Same-day appointments Registration rules

1. Call near 8:30am

2. Same-day allocationRoutine slots are booked on the day; later urgent demand is prioritised clinically.

3. Right next stepPhone GP, face-to-face GP, nurse, physio, mental-health nurse, pharmacy or NHS 24.

Reception telephone

0131 370 3999

Use reception for same-day GP appointments, home visits, cancellations, registration questions, mental-health nurse booking, advanced physiotherapy booking, contraception clinics and help choosing the correct service.

Call Dalhousie Official practice website

Address

Dalhousie Medical Practice
Bonnyrigg Health Centre
109–111 High Street
Bonnyrigg
Midlothian
EH19 2ET

Bonnyrigg Health Centre also hosts community services with separate telephone numbers, so do not assume every clinic is booked through GP reception.

Open directions

Reception

0131 370 3999

GP booking

Same day

Repeat prescriptions

Up to 5 working days

Out of hours

NHS 24 · 111

Fast answer: Dalhousie Medical Practice is at Bonnyrigg Health Centre, 109–111 High Street, Bonnyrigg, EH19 2ET. Reception is 0131 370 3999. Normal opening is Monday, Tuesday, Thursday and Friday from 8:30am–6pm; Wednesday is 8:30am–1pm and 2pm–6pm. All GP appointments are booked on the day, so call as close to 8:30am as possible.

Current practical points for 2026

Registration is currently restricted

Dalhousie says it is currently accepting registrations only from people who are new to the Bonnyrigg area or who are not already registered with another local GP surgery. It does not operate a waiting list for people who simply want to transfer locally.

Next published public-holiday closure

The practice’s current events calendar lists a closure for St Andrew’s Day on Monday 30 November 2026, followed by Christmas and New Year holiday closures. Order regular medicines well before public holidays because prescriptions can take up to five working days.

Start with the patient task, not automatically with a GP

You need	Best first step	What happens next
Life-threatening emergency	Call 999.	Do not wait for GP opening hours or NHS 24.
A GP appointment today	Call 0131 370 3999 as close to 8:30am as possible.	All GP appointments are currently booked on the day.
Urgent help after routine slots are full	Call reception and explain the problem.	Reception adds appropriate requests to the duty-doctor list; the GP triages calls by clinical need.
Minor illness	Use NHS Pharmacy First Scotland.	A community pharmacist can assess and treat many common conditions without a GP appointment.
Muscle, joint or back problem	Ask for the Advanced Physiotherapy Practitioner after 11am.	The physiotherapist can assess, diagnose and manage suitable musculoskeletal conditions directly.
Mental-health nurse support	Call reception after 11am.	The practice says its Primary Care Mental Health Nurse can be booked directly.
A repeat prescription	Use the practice’s online repeat form, paper slip or ask your pharmacy if it can order.	Allow up to five working days.
A blood test or treatment-room appointment	Call the Community Desk on 0131 537 9945 after 11am.	These HSCP services are based in the health centre but are not run by the GP practice.
Urgent help when closed	Call NHS 24 on 111.	NHS 24 can provide advice and direct you to out-of-hours or minor-injury services.

Dalhousie Medical Practice opening hours

Day	Practice opening	Useful detail
Monday	8:30am–6:00pm	Same-day GP bookings start at 8:30am.
Tuesday	8:30am–6:00pm	Call early for a GP; other clinician bookings may be better after 11am.
Wednesday	8:30am–1:00pm and 2:00pm–6:00pm	The official practice contact page shows a 1pm–2pm closure.
Thursday	8:30am–6:00pm	Same-day appointment system applies.
Friday	8:30am–6:00pm	Plan prescriptions ahead of weekends and public holidays.
Saturday	Closed	Use NHS 24 on 111 for urgent non-life-threatening help.
Sunday	Closed	Use NHS 24 or 999 according to severity.

Why another NHS page may show Wednesday as 8:30am–6pm: NHS 24 currently simplifies the weekday listing to 8:30am–6pm. The practice’s own contact page gives the more detailed Wednesday timetable with a 1pm–2pm closure, so that is the schedule used here.

Official contact and opening hours NHS 24 Dalhousie listing

GP appointments are booked on the day

Dalhousie’s appointment system is different from a surgery where routine GP slots can be booked several weeks in advance.

Call as close to 8:30am as possible.
The practice says all GP appointments are booked on the day.

Choose phone or face-to-face care where offered.
Both telephone and in-person GP appointments are part of the current booking model.

Routine capacity can fill.
Once the day’s routine appointments have been used, the practice moves to urgent appointments only.

Reception asks why you need help.
This allows the request to be placed on the duty-doctor list and prioritised by clinical need rather than call order alone.

If continuity matters, say who you previously saw.
The practice says it tries to keep patients with the same GP for the same ongoing problem where possible.

Need an interpreter? Tell reception when booking. Dalhousie says it can arrange an interpreter and ensure you have a double appointment where appropriate.

Official appointment guidance

Some problems can bypass the GP queue

Primary Care Mental Health Nurse

The practice says patients can book directly with its mental-health nurse by phoning after 11am.

Advanced Physiotherapy Practitioner

Suitable back pain, sciatica, neck pain, joint pain, stiffness, sprains, strains and mobility problems can be assessed directly. Call reception after 11am.

Practice nurse

The practice nurse provides cervical smears and reviews for conditions including asthma, COPD, diabetes, high blood pressure and high cholesterol, plus contraceptive/HRT reviews.

Coils and contraceptive implants

Dalhousie has GPs who provide coil fittings and contraceptive implants in fortnightly clinics. Call after 11am; counselling may be required first.

Home visits are for genuinely housebound patients

Dalhousie limits home visits to patients who are genuinely housebound and cannot attend the health centre.

Call 0131 370 3999 between 8:30am and 10:30am.

Explain why attending Bonnyrigg Health Centre is not possible.
Give a reliable callback number and a clear description of the problem.

The on-call GP will telephone you.
The GP discusses the request and decides whether a home visit is clinically required.

A request does not automatically result in a visit. Clinical assessment happens first. Call 999 instead if the patient has a life-threatening emergency.

Repeat prescriptions: allow up to five working days

Dalhousie currently publishes a longer prescription-processing window than many GP practices, so order before your medicine is close to running out.

Method	Dalhousie guidance
Online repeat form	Use the official practice repeat-prescription form. No online account is required.
Paper repeat slip	Hand the completed paper repeat request to the front desk.
Through your pharmacy	Ask your community pharmacy whether it can order your medicines for you.
By telephone	The practice says telephone repeat requests are not accepted except in selected circumstances.
Processing time	Allow up to five working days.

Five working days does not include weekends. Public holidays can also extend the calendar time between submitting a request and receiving the prescription.

Official repeat-prescription guidance

Test results: wait for clinical review, then call after noon

The practice says a doctor needs to review the result before it is given to the patient.

Wait for the test to be returned and reviewed.

If more tests or treatment are needed, the practice says it will contact you.
This is usually by telephone call or text message.

If you are checking the result yourself, call after 12pm.
The current results page asks patients to use 0131 370 3999 after noon once a doctor has reviewed the result.

Follow specific instructions over general website wording. If a clinician told you to phone at a particular time, arrange follow-up or contact a hospital team, follow that instruction.

Official test-results guidance

Registration is currently restricted at Dalhousie

Dalhousie does not currently operate an unrestricted transfer policy for everyone who prefers the practice.

Check whether you meet the current registration rule.
The practice says it accepts patients who are new to the Bonnyrigg area or who are not registered with another local GP surgery.

Check the practice boundary.
You need to live inside the practice area before using the registration process.

Complete the registration form and health questionnaire.
The practice provides separate current forms for adults and under-16s.

Allow up to two weeks for authorisation.
Dalhousie says registration forms and questionnaires can take up to two weeks to be authorised.

There is no transfer waiting list.
If you do not meet the current registration criteria, the practice says it does not keep a waiting list for joining later.

Temporary resident? If you are staying locally for less than three months, the practice explains that you may still be treated as a temporary resident rather than becoming permanently registered.

Official Dalhousie registration page NHS 24 boundary reminder

NHS Pharmacy First Scotland can be the quickest route

Dalhousie specifically asks patients with suitable minor illnesses to consider their local community pharmacy before requesting a GP appointment.

Minor infections and skin problems

Pharmacists can advise on conditions such as impetigo, cold sores, fungal infections, insect bites, some cellulitis presentations and other minor skin problems.

Pain and common symptoms

Pharmacy First can help with problems such as headache, backache, period pain, cough, sore throat, indigestion and constipation.

Women’s health

Community pharmacists can help with suitable uncomplicated cystitis/UTI symptoms, thrush and other Pharmacy First conditions where the service criteria are met.

No GP referral is normally needed. NHS Pharmacy First Scotland is available through community pharmacies and patients can usually attend without making an appointment first.

NHS Pharmacy First Scotland

Community services inside Bonnyrigg Health Centre

One reason the Bonnyrigg page can be confusing is that several healthcare teams share the building but do not all use the Dalhousie reception number.

Service	Current contact	What it is for
Treatment Room / Community Desk	0131 537 9945	Blood tests, blood pressure/weight, dressings, suture removal, ear syringing and injections. Call after 11am.
District Nurses	0131 537 9894	Community nursing support.
Health Visitors	0131 537 9903	Advice and support including concerns about development in children under five.
Midwives	0131 537 9886	Pregnancy-related support and advice.

Treatment Room services are not run by Dalhousie Medical Practice. The practice states that these services are provided by the Health and Social Care Partnership, even though they are based in the same health centre.

Travel vaccinations use the NHS Lothian travel service

Dalhousie directs patients to the NHS Lothian travel-vaccination service rather than asking them to book a normal GP appointment for travel assessment.

NHS Lothian travel clinic booking

Telephone: 0131 537 2823

The practice also links patients to the NHS Lothian travel-clinic website. Travel health should ideally be planned several weeks before departure because some vaccinations require time or more than one dose.

Accessibility and parking at Bonnyrigg Health Centre

Building access

Step-free access.
Wheelchair access.
Disabled WC.
Disabled parking.
General car parking and cycle parking.

Communication support

Induction loop.
Signing service available.
Braille translation service.
Interpreter support can be arranged for GP appointments.

Tell the practice when booking if an adjustment is important. Interpreter booking, longer appointment time or communication support is easier to arrange before the consultation starts.

When Dalhousie Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999 or go to A&E.
Urgent medical problem that cannot wait	Call NHS 24 on 111.
Minor injury	Call NHS 24 on 111 for Minor Injuries Assessment. A nurse practitioner may assess you by video and arrange a minor-injury appointment if needed.
Sprain, strain, suspected broken limb, minor burn, bite or sting	NHS 24 can help decide whether home care, pharmacy, video assessment or a Minor Injuries Service is appropriate.
Routine issue	Wait until Dalhousie reopens or use Pharmacy First/self-care where appropriate.

Enhanced-access GP appointments also exist. Dalhousie says some early-morning and late-afternoon extended surgery appointments are available. Ask reception for the current timetable because exact sessions are not published on the appointment page.

Why there is no CQC rating on this Scotland GP page

Dalhousie Medical Practice is an NHS Scotland practice in Bonnyrigg. The Care Quality Commission’s GP ratings apply to England, so an English-style “CQC Good/Outstanding” score should not be attached to Dalhousie.

Use Scottish sources for live practice information: Dalhousie’s official website, NHS 24, NHS inform and NHS Lothian. A CQC rating copied from another similarly named organisation would be misleading.

Feedback and complaints

Dalhousie publishes a secure online feedback route for compliments, comments and concerns, alongside its formal complaints procedure.

Use the secure practice feedback form for general feedback.

Use the complaints procedure for a formal complaint.
Describe what happened, relevant dates and what outcome you are seeking.

Keep confidential health information within official NHS/practice routes.
Do not send patient records or complaint details to MedicalPracticeUK.org.

Official feedback and complaints page

Map and directions to Dalhousie Medical Practice

Dalhousie Medical Practice
Bonnyrigg Health Centre
109–111 High Street
Bonnyrigg
Midlothian
EH19 2ET

Map provided for location and travel planning only. MedicalPracticeUK.org is not the official Dalhousie Medical Practice website.

Before travelling: confirm that the appointment is face to face, check whether it is with Dalhousie or another health-centre service, take any forms or medication details requested, and arrange interpreter/access support in advance if needed.

Official and authoritative sources checked

Last verified: 21 September 2026.

Dalhousie Medical Practice FAQs

What is the Dalhousie Medical Practice phone number?

The main reception number is 0131 370 3999. Use it for same-day GP appointments, home visits, cancellations, registration questions, mental-health nurse booking, physiotherapy booking and general practice help.

What are Dalhousie Medical Practice opening hours?

The practice is open Monday, Tuesday, Thursday and Friday from 8:30am to 6:00pm. On Wednesday the official practice contact page lists 8:30am to 1:00pm and 2:00pm to 6:00pm. It is closed on Saturday, Sunday and published public holidays.

How do I get a GP appointment at Dalhousie Medical Practice?

All GP appointments are currently booked on the day. Call 0131 370 3999 as close to 8:30am as possible. The practice offers both telephone and face-to-face appointments. Once routine capacity is full, urgent requests are added to the duty-doctor list and prioritised according to clinical need.

Can I book a mental-health nurse or physiotherapist directly?

Yes. The practice says its Primary Care Mental Health Nurse and Advanced Physiotherapy Practitioner can be booked directly by calling reception after 11am. The physiotherapy route is for suitable musculoskeletal problems such as back pain, joint pain, sprains and strains.

How do I request a home visit?

Home visits are for patients who are genuinely housebound. Call 0131 370 3999 between 8:30am and 10:30am. The on-call GP will telephone you to discuss the request and decide whether a home visit is required.

How long do Dalhousie repeat prescriptions take?

The practice says repeat prescriptions can take up to five working days to process. You can use the online repeat-prescription form without an account, hand in a paper repeat slip, or ask your pharmacy whether it can order the medicine for you. Telephone requests are not normally accepted except in selected circumstances.

How do I get my test results?

A doctor must review the result first. If further tests or treatment are needed, Dalhousie says it will usually contact you by phone or text. Once the result has been reviewed, patients can call 0131 370 3999 after 12pm to ask for it.

Is Dalhousie Medical Practice accepting new patients?

Registration is currently restricted. Dalhousie says it accepts people who are new to the Bonnyrigg area or who are not registered with another local GP surgery. You must also live within the practice boundary. Registration paperwork can take up to two weeks to be authorised, and the practice does not operate a waiting list for people who want to transfer locally.

What should I do when Dalhousie Medical Practice is closed?

For urgent medical help that cannot wait until the practice reopens, call NHS 24 on 111. NHS 24 can also arrange Minor Injuries Assessment for suitable problems and may use a video assessment before arranging an in-person minor-injury appointment. Call 999 for a life-threatening emergency.

Does Dalhousie Medical Practice have a CQC rating?

No English-style CQC GP rating should be applied to Dalhousie Medical Practice because it is an NHS Scotland GP practice in Bonnyrigg. Use the official practice website, NHS 24, NHS inform and NHS Lothian sources for current patient information.

Independent information notice: MedicalPracticeUK.org is not Dalhousie Medical Practice, NHS Scotland, NHS Lothian, NHS 24, Midlothian Health and Social Care Partnership or any emergency service. Appointment capacity, registration restrictions, opening hours, prescription processing, clinic availability, public-holiday closures and community-service arrangements can change. Use the official sources above for decisions affecting an immediate healthcare request.

Dalhousie Medical Practice Call 0131 370 3999