Burnfield Medical Practice | NHS GP Appointments & Hours

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Emergency first: MedicalPracticeUK.org is an independent patient-information website, not Burnfield Medical Practice, NHS Highland or NHS Scotland. Call 999 for a life-threatening medical or mental-health emergency. If you need urgent help that is not life-threatening when the surgery is closed, call NHS 24 on 111.
Inverness · NHS Scotland GP guide

Burnfield Medical Practice: appointments, hours, prescriptions and patient help

Burnfield Medical Practice is an NHS Scotland GP surgery on Harris Road, Inverness, IV2 3PF. Appointments can be arranged by telephone or at reception, with care navigation used to direct patients to the appropriate doctor, Advanced Nurse Practitioner, physiotherapist, practice nurse or clinical technician. The surgery also runs a Wednesday late clinic.

Choose the right route Appointments Map and directions
1. Contact practice
2. Care navigationReception asks confidential questions to identify the most appropriate clinician and appointment type.
✓3. Right routeDoctor, ANP, physiotherapist, nurse, clinical technician, pharmacy or NHS 24.
Main practice telephone
01463 220077

Use the main number for appointment booking, home-visit requests, registration help, prescription queries, access or interpreter needs, and general practice enquiries.

Call Burnfield Official practice website
Practice address

Burnfield Medical Practice
Harris Road
Inverness
Highland
IV2 3PF

The current NHS 24 Scotland service directory lists the same Harris Road address and telephone number.

Open directions
Telephone
01463 220077
Postcode
IV2 3PF
Core opening
Mon–Fri 8am–6pm
Late opening
Wednesday evening
Fast answer: Burnfield Medical Practice is at Harris Road, Inverness IV2 3PF. Call 01463 220077. Normal opening is Monday to Friday from 8:00am to 6:00pm, with extended Wednesday opening. The practice website currently shows Wednesday until 7:30pm, while NHS 24 lists 7:20pm; follow your actual appointment time or confirm before travelling late in the evening.

Start here: choose the correct Burnfield route

You need Best first step What to know
Life-threatening emergency Call 999. Do not wait for a GP appointment or NHS 24 callback.
A GP or clinical appointment Call 01463 220077 or visit reception. Reception may ask confidential care-navigation questions to find the appropriate professional.
A telephone appointment Tell reception that telephone consultation would suit you. The practice publishes both telephone and surgery appointments.
A home visit Call the practice and explain why the patient is housebound. A doctor will usually telephone first to confirm whether a visit is needed and decide priority.
Repeat medication Use Patient Services, a written request, the repeat slip, practice form or your pharmacy. Prescription requests must be made in writing rather than treated as an automatic repeat.
A minor illness Use NHS Pharmacy First Scotland. You can normally use any participating community pharmacy without a GP appointment.
To register Check that you live within Burnfield’s practice boundary and complete both registration forms. Temporary registration is available for eligible visitors staying in the catchment for less than three months.
Urgent help when closed Call NHS 24 on 111. NHS 24 can give advice or direct you to the appropriate out-of-hours service.

Burnfield Medical Practice opening hours

Day Official practice website NHS 24 listing
Monday8:00am–6:00pm8:00am–6:00pm
Tuesday8:00am–6:00pm8:00am–6:00pm
Wednesday8:00am–7:30pm8:00am–7:20pm
Thursday8:00am–6:00pm8:00am–6:00pm
Friday8:00am–6:00pm8:00am–6:00pm
SaturdayClosedClosed
SundayClosedClosed
Wednesday has a small official-source discrepancy. Burnfield’s own contact page currently shows closing at 7:30pm, while NHS 24’s February 2026 listing says 7:20pm. If you have a late Wednesday appointment, use the time in your booking confirmation rather than assuming the full building remains open until either published closing time.
Official contact and opening page NHS 24 Burnfield listing

Appointments: phone or reception, with care navigation

Burnfield publishes a straightforward appointment system rather than a mandatory online clinical-triage form. Appointments can be made by telephone or by contacting the surgery, and reception staff use care navigation to match the request to the right clinician.

1
Call 01463 220077 or contact reception.
Appointment surgeries are currently published between 8:00am and 5:30pm Monday to Friday, with a late Wednesday session.
2
Give reception a short explanation of the problem.
The practice says staff may ask specific questions so they can direct you to the appropriate appointment type and clinician.
3
Say whether you prefer telephone or face-to-face care.
Burnfield specifically asks patients to tell the team about preferred consultation format, preferred clinician, interpreter requirements or other communication/access needs.
4
Be open to another member of the practice team.
Depending on the problem, the appropriate professional may be a GP, Advanced Nurse Practitioner, physiotherapist, practice nurse or clinical technician.
Reception questions are part of care navigation. You do not need to give unnecessary detail in a public area, but enough confidential information helps the practice book the right clinician and appointment type.
Official Burnfield appointments page

Wednesday late appointments: clinic time and building time are different

Wednesday Late clinic published until around 7pm

One late evening each week

Burnfield’s appointment page says surgeries normally run until 5:30pm, with one late evening on Wednesday until 7:00pm. The wider contact page keeps the building open later, while NHS 24 lists Wednesday opening to 7:20pm.

Do not treat the Wednesday extension as a walk-in period. It is part of the practice appointment timetable. Book first and follow the appointment time given to you.

Home visits: for housebound patients, usually after a GP phone call

The practice’s current patient information states that housebound patients can request a home visit.

1
Call the surgery.
Explain why the patient is unable to attend Burnfield Medical Practice.
2
Expect a doctor to telephone first.
Burnfield says a GP will usually call back to confirm whether a home visit is needed.
3
The doctor decides priority.
The telephone assessment helps determine urgency and whether another care route is more appropriate.
Emergency symptoms need 999, not a home-visit request. If someone is seriously ill and life is at risk, use emergency services immediately.

Repeat prescriptions: written request, then 24–48 hour processing

Burnfield’s prescription instructions are unusually specific. Repeat medication is not automatic; a request must be made by the patient, a pharmacy or another healthcare professional.

Ordering route Current practice guidance
Patient Services online Use the online repeat-ordering system after registering for access.
Repeat re-order slip Tick the medicines needed and hand the slip to the practice or pharmacy.
Practice prescription form Paper request forms are available at reception.
Pharmacy A pharmacy can submit the request on your behalf.
One-off medicine Submit the request in writing with the reason for asking. Clinical review may be needed before it can be issued.
Published timing 24–48 hrs depending on destination

Practice collection and pharmacy transmission differ

Burnfield says a prescription can take up to 24 hours to process before collection from the practice and up to 48 hours before it is sent to your nominated pharmacy.

Running out of repeat medication?

The practice’s patient leaflet advises patients with fewer than three days’ medication remaining to contact their chemist first about an emergency supply rather than relying on an urgent repeat request from the surgery.

Pharmacies outside Inverness

Burnfield publishes an Inverness-area restriction. Its current prescription page says the practice is unable to send prescriptions to pharmacies outside the Inverness area for patient-safety reasons. If you are away from Inverness and need medication, contact an appropriate local NHS service or pharmacy for advice rather than assuming Burnfield can transmit the prescription anywhere in Scotland.
Official Burnfield prescription guidance

NHS Pharmacy First Scotland may be the faster route for minor illness

Burnfield actively directs patients with minor illness to NHS Pharmacy First Scotland.

No GP appointment normally needed

NHS Inform says you can usually attend a participating community pharmacy without an appointment for advice on common conditions.

Advice, treatment or referral

The pharmacist can assess symptoms, provide appropriate NHS treatment where available, or direct you to a GP or another healthcare professional if needed.

Examples currently covered by NHS Inform include coughs, sore throats, allergies, indigestion, minor skin conditions, thrush, some urinary infections in women and other common minor illnesses.

NHS Pharmacy First Scotland

Registering with Burnfield Medical Practice

Burnfield says new permanent patients must live within the practice boundary and complete both its registration form and new-patient health questionnaire.

1
Check that your address is inside the Burnfield practice area.
NHS 24 warns that finding a practice through a postcode search does not automatically mean that your address falls within its registration boundary.
2
Complete both Burnfield forms.
The practice currently asks for a registration form plus a new-patient health questionnaire.
3
Email the completed forms before you need an appointment.
Burnfield asks patients to send the registration documents to its reception email at least one day before an appointment is required.
4
If you are staying for less than three months, ask about temporary registration.
Both Burnfield and NHS Inform recognise temporary-resident arrangements for people staying locally for a shorter period.

Burnfield’s ID wording versus current NHS Scotland guidance

Burnfield currently states that people who have never previously been registered with a UK GP will be asked for documentation and identification. Current NHS Inform guidance says identity and address information are recommended because they help match existing records, but registration should not be delayed or refused solely because a patient cannot provide ID or proof of address.

If paperwork becomes a barrier: refer reception to the current NHS Inform registration guidance. Accurate name, previous address and previous GP details are particularly useful for tracing existing records.
Official Burnfield registration page Current NHS Inform registration guidance

Services available through Burnfield Medical Practice

Practice nursing

The nursing team provides chronic-disease care, cervical screening, wound care, contraception advice and other planned nursing services.

Diabetes and asthma care

The practice publishes ongoing nurse-led support for conditions including diabetes, asthma, heart disease and raised blood pressure.

Sexual-health screening

Burnfield currently advertises confidential sexual-health screening at the surgery.

Coil and implant clinics

The current services page says clinics for coils and contraceptive implants have restarted.

Counselling

The practice lists counselling among its clinic and support routes.

Travel vaccination route

Travel vaccination is now provided through the health board rather than being treated as an ordinary Burnfield GP vaccine appointment.

Official Burnfield services page

Physiotherapy is available at the practice

Burnfield currently has a practice physiotherapist and says registered patients can ask reception to arrange an appointment. Published appointments are 30 minutes.

NHS registered patients

Call reception on 01463 220077 and ask whether the physiotherapist is the right route for your problem.

Private physiotherapy

The practice also offers private physiotherapy to non-registered patients. The current published fee is £65 for an initial 30-minute appointment and £50 for follow-up appointments.

The appointments page also links to an online PHIO musculoskeletal assessment tool, which can help direct suitable patients towards the appropriate physiotherapy pathway.

Burnfield is a medical-student training practice

Burnfield hosts fourth-year medical students from the University of Aberdeen for blocks of approximately five weeks, around six times per year.

A student may be present during an appointment. Training is useful for future clinicians, but patient comfort and consent still matter. If you do not want a student observing or taking part, tell the practice team.

Complaints: write to the practice management team

Burnfield maintains a formal practice complaints procedure. Its current complaints page asks patients initially to put concerns in writing to the practice management team.

1
Write a short factual timeline.
Include the date, what happened, who was involved if known and what outcome you are seeking.
2
Send it to Burnfield Medical Practice.
The complaints page says a copy of the formal patient complaints procedure can also be obtained from reception.
3
Do not delay urgent clinical care while making a complaint.
Use the practice, NHS 24 or emergency services separately if there is an immediate health concern.
Official complaints and feedback page

Scotland quality note: Burnfield does not have an English CQC GP rating

Burnfield Medical Practice is an NHS Scotland GP practice in Inverness. The Care Quality Commission’s GP inspection and rating system applies to England, so an England-style CQC rating should not be added to this page.

Use Scotland-specific sources for current patient information. This page relies on Burnfield Medical Practice, NHS 24 Scotland and NHS Inform for current address, opening times, registration rules, Pharmacy First and out-of-hours guidance.

Map and directions to Burnfield Medical Practice

Burnfield Medical Practice
Harris Road
Inverness
Highland
IV2 3PF

Map provided for location and directions only. MedicalPracticeUK.org is not Burnfield Medical Practice or NHS Scotland.
Late Wednesday visit? Because the practice website and NHS 24 differ by ten minutes on the published Wednesday closing time, use your confirmed appointment time and call ahead if travelling close to closing.

When Burnfield Medical Practice is closed

Situation Use this route
Life-threatening emergency Call 999.
Urgent problem that cannot wait Call NHS 24 on 111.
Minor illness Use NHS Pharmacy First Scotland where appropriate.
Regular medicine nearly finished Ask a community pharmacist about an emergency supply if appropriate.
Routine GP request Contact Burnfield when the practice reopens.
Burnfield’s published out-of-hours period: NHS 24 covers urgent care from 6pm to 8am Monday to Thursday and from 6pm Friday until 8am Monday.

Related NHS Scotland GP guides

Inverurie Medical Practice

Another north-of-Scotland GP guide covering appointments, prescriptions, registration and NHS 24 routes.

Waverley Medical Practice

A Scotland GP guide with detailed telephone triage, repeat-prescription and extended-hours information.

Clydeview Medical Practice Renfrew

Useful for comparing Scottish GP appointment, Pharmacy First, registration and prescription processes.

Medical Practice UK patient guide

General NHS GP help covering registration, appointments, prescriptions and urgent-care routes.

Official sources used

Last verified: 21 September 2026.

Burnfield Medical Practice FAQs

Where is Burnfield Medical Practice and what is the phone number?
Burnfield Medical Practice is at Harris Road, Inverness, Highland, IV2 3PF. The main telephone number is 01463 220077.
What are Burnfield Medical Practice opening hours?
The practice is normally open Monday, Tuesday, Thursday and Friday from 8:00am to 6:00pm. Wednesday has extended opening. Burnfield’s own website currently says 8:00am to 7:30pm, while NHS 24 lists 8:00am to 7:20pm. Saturday and Sunday are closed.
How do I book an appointment at Burnfield Medical Practice?
Call 01463 220077 or contact reception. Burnfield says appointment surgeries normally run from 8:00am to 5:30pm Monday to Friday, with a late Wednesday clinic. Reception staff may ask confidential care-navigation questions to direct you to the appropriate clinician.
Can I ask for a telephone appointment?
Yes. Burnfield publishes both telephone and surgery appointments. Tell reception if you prefer telephone or face-to-face consultation, need a particular clinician, require an interpreter or have another communication or access need.
How do I request a home visit?
Call the practice if the patient is housebound and cannot attend the surgery. Burnfield says a doctor will usually telephone first to confirm whether a home visit is needed and determine its priority.
How do I order a repeat prescription and how long does it take?
Use Patient Services online, a written repeat slip, a prescription request form at reception or ask your pharmacy to submit the request. Burnfield says processing can take up to 24 hours before collection from the practice and up to 48 hours before a prescription is sent to the nominated pharmacy.
Can Burnfield send my prescription to a pharmacy outside Inverness?
Burnfield’s current prescription page says the practice is unable to send prescriptions to pharmacies outside the Inverness area for patient-safety reasons. If you are away from Inverness and need medicine, ask a local pharmacy or appropriate NHS service for advice.
How do I register with Burnfield Medical Practice?
You must live within the practice boundary and complete Burnfield’s registration form and new-patient health questionnaire. The practice asks for forms to be emailed at least one day before an appointment is required. Temporary registration is available for eligible visitors staying within the practice catchment.
Do I need ID to register with Burnfield Medical Practice?
Burnfield currently says it requires documentation and identification from people who have not previously registered with a UK GP. Current NHS Inform guidance says identity and address information are recommended to help match records, but registration should not be delayed or refused solely because a patient cannot provide ID or proof of address.
Does Burnfield Medical Practice have a CQC rating?
No England-style CQC GP rating applies. Burnfield Medical Practice is an NHS Scotland GP practice in Inverness. Current patient information should be checked through Burnfield Medical Practice, NHS 24 Scotland and NHS Inform rather than an English CQC rating.
Independent information notice: MedicalPracticeUK.org is not Burnfield Medical Practice, NHS Highland, NHS 24 or NHS Scotland. Appointment availability, Wednesday late opening, prescription processing, practice boundaries, clinician availability and service details can change. Use the official links above for live information affecting an immediate healthcare request or visit.
Burnfield Medical Practice Call 01463 220077