Bridges Medical Practice: eConsult appointments, opening hours and patient help
Bridges Medical Practice is based at Trinity Square Health Centre, 24 West Street, Gateshead, NE8 1AD. Routine appointment requests can be made by phone or eConsult, while urgent same-day requests should be made by telephone. The practice also provides extended-access clinics on selected evenings and Saturdays.
This is the telephone number currently published by Bridges Medical Practice for appointments, prescriptions, results, registration questions and general patient contact.
Bridges Medical Practice
Trinity Square Health Centre
24 West Street
Gateshead
Tyne and Wear
NE8 1AD
Two current 2026 points that can prevent confusion
NHS.uk currently shows a conflicting “closed” profile
At the time this page was verified, the NHS.uk page for practice code A85614 displayed “The Bridges Medical Practice” as currently closed. That conflicts with the live Bridges Medical Practice website, current opening hours, active CQC profile, 2026 NHS recruitment and current NHS commissioning records.
For a patient action now, use the current practice website and 0191 300 9889 rather than assuming the Gateshead service has shut because of that single profile.
Additional surgery-site notice published in June 2026
The practice published an “Additional Surgery Site/Branch Surgery” update on 4 June 2026, explaining that patient-list growth had required additional staff and premises capacity.
The main patient contact page continues to list Trinity Square Health Centre as the principal surgery. If an appointment confirmation names another site, check the exact address before travelling.
Bridges Medical Practice opening hours and extended access
| Day | Main listed opening | Extended-access detail |
|---|---|---|
| Monday | 8:00am–6:30pm | Clinic listed at the practice from 6:30pm–8:00pm. |
| Tuesday | 8:00am–6:30pm | No separate evening clinic is listed on the current contact page. |
| Wednesday | 8:00am–6:30pm | Normal listed weekday access. |
| Thursday | 7:30am–6:30pm | Clinic listed from 6:30pm–8:00pm. |
| Friday | 8:00am–6:30pm | Normal listed weekday access. |
| Saturday | Extended clinic only | 12:00pm–5:00pm. This is not described as ordinary walk-in reception opening. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency care. |
Appointments: urgent by phone, routine by phone or eConsult
Urgent appointment today
If you need an urgent medical appointment on the same day, the practice says to telephone from 8:00am Monday–Friday or 7:30am on Thursday.
Routine appointment request
Call 0191 300 9889, or start eConsult from the official Bridges website.
The practice says a doctor reviews the request so it can be directed to the right care.
The practice says routine requests receive a response the same working day.
The practice specifically states that eConsult is for non-urgent medical problems and administrative requests.
You can cancel using the NHS App, by phone, or in person during opening hours.
eConsult: when it is useful and when it is the wrong route
Good use of eConsult
- routine medical problem;
- non-urgent follow-up question;
- administrative request;
- request that can safely wait for routine practice review.
Do not wait on eConsult
- life-threatening symptoms — call 999;
- urgent same-day GP need — call the surgery;
- urgent problem when closed — use NHS 111;
- routine repeat medication — use the normal prescription route.
Home visits: request before 10:30am
Bridges says the surgery is normally the safest place for assessment because the clinician has access to examination equipment and practice facilities. Home visits are therefore aimed at patients who are genuinely housebound or medically unable to attend.
Late requests can disrupt the afternoon surgery, so the practice specifically asks patients to contact earlier.
A home visit is not automatically provided simply because it is inconvenient to travel.
The request is reviewed so the GP can decide whether a visit is required and how urgently it should happen.
The practice asks carers or relatives to provide their name and mobile number so the team can clarify the request.
Repeat prescriptions: allow two full working days
Bridges Medical Practice publishes four practical repeat-prescription routes.
| Method | How Bridges says to use it |
|---|---|
| NHS App | Request authorised repeat medicines through your NHS account. |
| Patient Access | Ask reception about registration for Patient Access if you do not already have an account. |
| Prescription voicemail | Call 0191 300 9889, select the prescription option and leave your name, date of birth and required repeat items. The practice describes this voicemail as available 24 hours. |
| Written request | Tick the medicines needed on the repeat form and return it in person or by post. |
| Processing time | Allow two full working days and add extra time for weekends and bank holidays. |
For broader help with repeat medicines, medication reviews and urgent supply problems, read the Medication Practices guide.
Test results: NHS App, Patient Access or practice contact
Bridges says it will contact you if a reviewed test result shows that more tests or treatment are needed.
Once reviewed by a doctor, the result may become available through your NHS account or Patient Access.
Use the NHS App/NHS website or Patient Access.
The practice says patients can telephone 0191 300 9889 or attend during the relevant reception period for result information.
A result value and a clinical interpretation are not the same thing.
Register with Bridges Medical Practice
The practice currently provides active online registration through the NHS Register with a GP Surgery service and says it normally accepts patients who live within its practice boundary.
The official registration page includes a postcode/catchment search.
The practice links directly to the NHS Register with a GP Surgery service.
You can complete the relevant NHS form and return it to the surgery if online registration is unsuitable.
Current NHS guidance says you do not need ID, proof of address, proof of immigration status or an NHS number to register with a GP surgery in England.
Temporary registration
The practice says someone temporarily away from home can receive emergency GP treatment for 14 days. Temporary registration can then be used for up to three months where the practice accepts the request.
Fit notes: self-certify for the first seven days
| Situation | Bridges route |
|---|---|
| Off work for 7 days or less | Self-certify. Your employer should not normally require medical evidence for this period. |
| Off work for more than 7 days | Request a fit note through NHS App, eConsult, telephone or by visiting the surgery. |
| Hospital treated the condition | The practice says the hospital or healthcare professional responsible for that treatment should issue the fit note where appropriate. |
| May be fit for some work | A clinician may issue a “may be fit for work” note describing adjustments or limitations. |
Services and clinics: do not assume every problem needs a GP
Practice nurse
The practice lists nurses for cervical screening, long-term-condition reviews, vaccinations and other treatment-room work.
Diabetes, asthma and COPD
Chronic-disease management clinics are provided by the nursing team.
Children under 12
The practice says unwell babies and children under 12 are prioritised for a same-day appointment where clinically appropriate.
Young people 0–24
A young people’s clinic is listed on Wednesday afternoons from 2:00pm to 4:00pm.
Care-home medicine
Dr Dawn Turner is listed as the link GP for Alexandra House Care Home, with a weekly ward-round arrangement.
Pharmacy / other clinician
The practice’s “Who do I see?” guide directs many minor problems to community pharmacy, practice nursing, physiotherapy, dentistry or another suitable service.
Wheelchair access, hearing loop and parking
Step-free access
The current contact page says both entrances are adapted and the building provides step-free access.
Accessible toilet
An accessible toilet is specifically listed for patients with mobility needs.
Hearing loop
Bridges states that a hearing-loop system is available. Tell reception if you need hearing or communication support.
Trinity Square parking
The practice says the Trinity Square car park is operated by Tesco, is chargeable and has a maximum stay of four hours. Check the current car-park signage when you arrive.
CQC: Good overall, with Responsive rated Outstanding
The current CQC profile for Bridges Medical Practice displays an overall rating of Good. The latest targeted assessment was carried out on 10 January 2024 and published on 31 January 2024.
| CQC area | Current displayed rating | Context |
|---|---|---|
| Safe | Good | Current CQC profile. |
| Effective | Good | Current CQC profile. |
| Caring | Good | Current CQC profile. |
| Responsive | Outstanding | Targeted January 2024 assessment focused on patient access and responsiveness. |
| Well-led | Good | Current CQC profile. |
CQC says the practice was rated Outstanding for responsiveness because, among other evidence, it had taken a proactive approach to patient needs, worked with its Patient Participation Group and introduced measures to improve phone and appointment access.
Map and directions to Trinity Square Health Centre
Bridges Medical Practice
Trinity Square Health Centre
24 West Street
Gateshead
Tyne and Wear
NE8 1AD
What to do when Bridges Medical Practice is closed
| Situation | Use this route |
|---|---|
| Life-threatening emergency | Call 999. |
| Urgent medical help that cannot wait | Use NHS 111 online or call 111. |
| Minor illness or medicine advice | A community pharmacist may be appropriate and can direct you onward if needed. |
| Routine repeat medicine | Use NHS App, Patient Access or the practice prescription route and allow two working days. |
| Booked extended-access appointment | Follow the appointment confirmation for the exact time and location. |
Official sources used
- Bridges Medical Practice official website
- Current address, phone, email, opening hours and accessibility
- Appointments, eConsult, urgent requests, cancellation and home visits
- Repeat-prescription routes and two-working-day processing time
- Test-results guidance
- Registration, catchment and temporary-patient information
- Fit-note and self-certification guidance
- Current clinics and services
- Current Care Quality Commission profile
- NHS GP registration rights
Last verified: 21 September 2026. The NHS.uk A85614 profile displayed a conflicting “currently closed” message during verification, while the live practice website, current CQC profile, recent NHS employment information and current commissioning information showed ongoing Gateshead practice activity. This article therefore uses the practice’s live patient-facing contact information for current actions.