Albrighton Medical Practice | NHS GP Appointments & Hours

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Emergency first: MedicalPracticeUK.org is an independent patient-information website, not Albrighton Medical Practice or the NHS. Call 999 for a life-threatening medical or mental-health emergency. If the practice is closed and you need urgent help that is not life-threatening, use NHS 111 online or call 111.
Albrighton · Shropshire NHS GP guide

Albrighton Medical Practice: Total Triage, appointments, hours and prescriptions

Albrighton Medical Practice is at Shaw Lane, Albrighton, Shropshire, WV7 3DT. The surgery uses Accurx Total Triage for GP appointment requests, operates a dispensary for eligible patients, and provides booked extended-hours appointments on Monday evenings and selected Saturdays.

Choose the right route How Total Triage works Map and directions
1. Send request
2. GP reviewMedical requests are reviewed so the practice can decide the appropriate response and timescale.
✓3. Next routePhone, face-to-face, advice, pharmacy or another service.
Main surgery telephone
01902 372301

Use the main number if you cannot complete Total Triage online, need urgent help during surgery hours, want to request a home visit, have a prescription or dispensary query, need registration help or require accessibility support.

Call the surgery Official practice website
Practice address

Albrighton Medical Practice
Shaw Lane
Albrighton
Shropshire
WV7 3DT

NHS organisation records identify the practice as code M82021. CQC also lists the Shaw Lane site under Albrighton Medical Practice.

Open directions
Telephone
01902 372301
Postcode
WV7 3DT
Core hours
Mon–Fri 8am–6:30pm
Appointment system
Accurx Total Triage
Fast answer: Albrighton Medical Practice is open 8:00am–6:30pm Monday to Friday. The quickest published route for medical or administrative requests is Total Triage, available during those weekday hours. If you cannot complete the online request, call 01902 372301 or visit reception and staff can help submit it.

Start here: use the route that matches your task

You need Best first step What happens next
Life-threatening emergency Call 999. Do not wait for Total Triage or a GP callback.
Urgent medical help while open Submit Total Triage or call 01902 372301 if online access is difficult. The practice’s detailed Total Triage page says urgent medical requests receive a same-day response.
Routine GP help Use the online Accurx request between 8am and 6:30pm on weekdays. The Total Triage page states routine medical requests are responded to within two working days.
An admin request Use Total Triage rather than a clinical appointment request where appropriate. The appointments page says admin requests are routed to the relevant team and responded to within five working days.
A home visit Contact the surgery before 10:30am. A GP or Urgent Community Response team may be involved depending on clinical need.
A repeat prescription Use the NHS App or repeat prescription slip. Do not use telephone, Total Triage or email for routine repeat requests.
A test result Check NHS App or Patient Access after the result has been reviewed. Use the practice online request if you need to discuss the result.
Urgent help when closed Use NHS 111 online or call 111. The practice says its out-of-hours service can provide telephone advice, prescriptions, appointments or home visits where appropriate.

For a broader explanation of NHS GP appointments, registration and out-of-hours care, see the Medical Practice UK patient guide.

Albrighton Medical Practice opening hours

Day Main surgery Patient note
Monday8:00am–6:30pmBooked extended-hours appointments continue later on Monday evenings.
Tuesday8:00am–6:30pmTotal Triage is available during core weekday hours.
Wednesday8:00am–6:30pmDispensary hours are different from full surgery hours.
Thursday8:00am–6:30pmOnline medical and admin requests close outside core hours.
Friday8:00am–6:30pmDo not leave routine medicine requests until late Friday.
SaturdayClosed for ordinary openingEvery fourth Saturday has pre-booked practice extended-hours appointments.
SundayClosedUse NHS 111 for urgent non-life-threatening help.
Core surgery hours and dispensary hours differ. The surgery is open from 8am, while the dispensary is currently published as open from 8:30am to 6:00pm Monday to Friday.
Current opening and dispensary hours

Accurx Total Triage: how appointment requests work

Albrighton Medical Practice no longer relies on a first-come, first-served morning scramble for GP appointments. All requests for a doctor appointment are reviewed through its Total Triage model so the practice can decide urgency, clinician and type of response.

1
Submit the request between 8:00am and 6:30pm Monday to Friday.
The online request system is switched off outside those times and on bank holidays.
2
Describe the medical problem clearly.
The practice says medical requests are reviewed by a GP. Include the main issue and information requested by the form so the GP can decide the appropriate route.
3
If you cannot use the online form, do not abandon the request.
Call 01902 372301 or visit reception. The practice says staff will help complete the request on your behalf.
4
Watch for a telephone call, appointment, advice or secure message.
Possible responses include telephone consultation, face-to-face appointment, video call, secure text advice or signposting to another service.
Published targets Same day urgent medical request

Routine and admin requests have different timescales

The specific Total Triage page says urgent medical requests receive a same-day response and routine medical requests within two working days. The appointments page says administrative requests are directed to the relevant team and answered within five working days.

Official pages use slightly different wording for medical-response timing. The main appointments page uses broader same-day wording, while the dedicated Total Triage page separates urgent requests from routine requests. For a problem that cannot safely wait, call the practice rather than relying on the routine timescale.
Official appointments page Detailed Total Triage guidance

The next appointment may not be with a GP

Total Triage is also used to decide which member of the wider practice team is most appropriate.

Nurse or nursing associate

Suitable clinical requests can be routed to the nursing team instead of waiting for a GP.

Physiotherapy

The practice lists physiotherapy among the services that may be offered through its care-routing process.

Clinical pharmacist

Medicine-related work can be routed to the practice or PCN pharmacy team where appropriate.

Social prescribing or care coordination

The current appointment information lists social prescribing and community-care coordination among available routes.

Two different types of extended access

Albrighton publishes both its own booked extended hours and a wider network service. These should not be confused with walk-in or emergency access.

Service Published access Important distinction
Albrighton practice extended hours Monday 6:30pm–8:30pm Booked appointments only. No emergency provision during this session.
Albrighton selected Saturday Every fourth Saturday, 8:30am–12:30pm Pre-booked appointments only.
Network extended access Weekdays 6:30pm–8:00pm; Saturdays 9:00am–5:00pm May be provided from another participating GP practice depending on availability.
Do not turn up without a booking. The practice explicitly says its extended-hours appointments are pre-booked and are not an emergency service.

For another nearby Shropshire GP system with different appointment and extended-access arrangements, see the Shifnal Medical Practice patient guide.

Home visits: request before 10:30am

If you are genuinely housebound or too ill to attend the surgery, contact Albrighton Medical Practice before 10:30am. The official page says visits are normally dealt with around lunchtime.

Registered address only

The practice states that its home-visiting service is limited to the address where you are registered and cannot be provided outside its practice area.

Urgent Community Response

Depending on the problem, the practice may arrange for the Urgent Community Response team rather than a surgery GP to attend.

Transport difficulty is different from medical inability to attend. The practice page currently points patients to local community transport options, including the Flyer for Melville Club members on 07543 869754 and the Community Car driving scheme on 07506 057412. Confirm availability directly before relying on either service.

Repeat prescriptions: use NHS App or a repeat slip

Albrighton is unusually explicit about routes it does not accept for routine repeat prescription ordering.

Ordering route Current practice position
NHS App Recommended. Select the authorised repeat medicines you need.
White repeat slip Request the slip from your chemist, tick the medicines required and return it to the practice.
Telephone Not accepted for ordinary repeat requests.
Total Triage Not accepted as the repeat-prescription ordering route.
Email Not accepted for routine repeat prescription requests.

When will the pharmacy have it?

The practice currently says a repeat prescription can usually be collected from the nominated pharmacy three to five working days after ordering. This includes the GP authorisation and pharmacy preparation route, so order before you are close to running out.

Electronic prescriptions

For non-dispensing patients, prescriptions are normally transmitted electronically to the nominated pharmacy. The practice says there should usually be no need to attend the surgery simply to collect the paper prescription.

Official Albrighton prescription guidance NHS App information

For wider help with NHS repeat medicines and nominated pharmacies, see our medication and prescription guide.

Albrighton is also a dispensing practice

The practice has its own dispensary, but it cannot legally dispense medicines to every registered patient.

Dispensary 8:30–6 Monday to Friday

Eligibility depends on distance from a pharmacy

Albrighton says it can dispense medication to eligible patients who live more than three miles by road from the chemists in Albrighton or Shifnal. Ask the practice to confirm whether you qualify rather than assuming rural registration automatically makes you a dispensing patient.

Dispensing patients can request repeat medicines through the NHS App and can contact the dispensary on the main surgery number, 01902 372301.

Dispensary opening is shorter than surgery opening. The surgery opens at 8am and closes at 6:30pm; the dispensary is listed as 8:30am–6pm on weekdays.

Test results: check online first, then request discussion if needed

Once a doctor has reviewed your result, Albrighton says it can be viewed in your NHS account/NHS App or Patient Access account.

1
Check whether the result has been reviewed.
If the result shows that more tests or treatment are required, the practice says it will contact you.
2
Look in NHS App or Patient Access.
Reviewed results can be available digitally depending on your access settings.
3
Need to discuss the meaning or next step?
Use the online request form linked from the practice homepage rather than relying on reception to interpret clinical results.
Official test-results guidance

Register with Albrighton Medical Practice

The practice serves a semi-rural area rather than only Albrighton village. Its current registration page includes a postcode boundary checker.

1
Check that your address is inside the practice boundary.
Use the postcode checker on the official registration page before completing forms.
2
Complete the registration process through the surgery.
The current Albrighton page says patients wishing to register should attend and complete the appropriate form.
3
Be aware of a documentation discrepancy.
The Albrighton page currently asks patients to present valid proof of address. Current national NHS guidance, however, says patients do not need ID, proof of address, proof of immigration status or an NHS number simply to register with a GP.
4
If paperwork becomes a barrier, ask reception to check the current NHS registration rule.
An NHS number can help match records but is not nationally required for GP registration.
Moving outside the boundary? Albrighton currently says existing patients who move outside its practice area will need to register with another GP surgery rather than remain on its list.
Albrighton registration and boundary page Current NHS GP registration rules

If you are considering another nearby surgery, the Wellington Medical Practice Telford guide explains a separate practice’s appointment and registration routes.

Practice area: more than Albrighton village

The official registration page says the practice covers a semi-rural population across several villages and surrounding countryside.

Albrighton
Pattingham
Badger
Beckbury
Tong
Tong Norton
Worfield
Chesterton
Surrounding areas within the boundary
Village name alone is not enough to confirm eligibility. Use the practice postcode checker because boundary lines do not necessarily follow village or county boundaries exactly.

Services that may use a dedicated clinician

The current staff and service information shows why Total Triage does not automatically send every request to a GP.

Minor surgery

The practice currently provides selected minor surgery for appropriate lesions after an initial GP assessment and waiting-list decision.

Joint injections

Current doctor information lists joint-injection provision at the surgery for suitable patients.

Phlebotomy

Healthcare assistants provide blood tests by appointment on Monday, Wednesday and Friday from 8am to 12 noon.

Clinical pharmacy

The practice works with PCN clinical pharmacists for appropriate medication-related care.

Mental-health support

A PCN mental-health practitioner is listed among attached staff.

Social prescribing

PCN and council social-prescribing roles are listed within the wider practice team.

Training practice: Albrighton hosts Keele University medical students and GP registrars. You may be offered an appointment involving a trainee, but the practice says you can decline student involvement if you are not comfortable with it.

Accessibility and reasonable adjustments

The contact page confirms disabled access through the front entrance and asks patients to tell reception about special requirements.

Physical access

Disabled access is provided via the front entrance. If wheelchair access or another physical adjustment is essential, tell the practice before the appointment.

Reasonable Adjustment Flag

The practice can record a Reasonable Adjustment Flag on the NHS record, with patient consent, so relevant accessibility needs can be visible to authorised health and care staff.

Tell the practice what actually helps. A reasonable adjustment may relate to communication, mobility, appointment length, accessible information or another practical need. The practice states it will not add the national flag without consent.
Practice contact and access information Reasonable Adjustment Flag information

Complaints: published response times

Albrighton asks patients to raise concerns with the practice where possible, either verbally or in writing to the Practice Manager.

Complaint step Practice guidance
When to complain Normally within 12 months of the incident or becoming aware of the problem.
Acknowledgement The practice says it will acknowledge the complaint within three working days.
Investigation target It aims to investigate within 14 working days of the complaint being raised.
Complaining for another adult Patient consent is normally required because of medical confidentiality.
Official complaints procedure

CQC: current overall rating Good

CQC currently rates Albrighton Medical Practice Good overall. This is a newer assessment than the practice’s historic 2016 inspection, which had previously been rated Outstanding.

CQC record Current detail Why it matters
Current overall rating Good This is the rating currently displayed by CQC.
Latest assessment period 19 August–11 September 2025 This is much newer than the historic 2016 inspection.
Assessment report published 2 January 2026 Use this report for the current regulatory picture.
Previous comprehensive inspection 5 January 2016 That older assessment rated the practice Outstanding, but it should not be presented as the current rating.
Historical ratings can be misleading if the date is omitted. Albrighton was previously rated Outstanding, but the latest CQC assessment now displays an overall rating of Good.
Current CQC assessment summary

Map and directions

Albrighton Medical Practice
Shaw Lane
Albrighton
Shropshire
WV7 3DT

Map provided for location and directions only. MedicalPracticeUK.org is not the official surgery website.
Extended-hours appointment? Network appointments may be held at another participating practice. Check the location in your booking confirmation before travelling.

When Albrighton Medical Practice is closed

Situation Use this route
Life-threatening medical or mental-health emergency Call 999.
Urgent problem that cannot wait Use NHS 111 online if aged 5 or over, or call 111.
Child under 5 needing urgent advice The practice advises calling 111 rather than using NHS 111 online.
Routine Total Triage request Wait until the online service reopens at 8am on a normal weekday.
Pre-booked extended-hours appointment Attend only at the confirmed time and location; these sessions do not provide emergency walk-in care.

Related MedicalPracticeUK.org guides

Shifnal Medical Practice

A nearby Shropshire GP guide covering appointment triage, the Priorslee branch, registration, prescriptions and extended access.

Wellington Medical Practice Telford

Useful when comparing another Shropshire/Telford GP surgery with different appointment and patient-access arrangements.

Official sources used

Last verified: 20 September 2026.

Albrighton Medical Practice FAQs

Where is Albrighton Medical Practice and what is the phone number?
Albrighton Medical Practice is at Shaw Lane, Albrighton, Shropshire, WV7 3DT. The main surgery telephone number is 01902 372301.
What are Albrighton Medical Practice opening hours?
The surgery is currently published as open Monday to Friday from 8:00am to 6:30pm, excluding bank holidays. Ordinary weekend opening is closed, although pre-booked extended-hours appointments are available separately.
How does Albrighton Medical Practice Total Triage work?
Submit an online Accurx request between 8:00am and 6:30pm on weekdays, or call or visit reception if you cannot use the online form. Medical requests are reviewed by a GP and may result in a telephone or face-to-face appointment, advice, a secure message or signposting to another service.
How quickly will Albrighton Medical Practice respond to Total Triage?
The dedicated Total Triage page says urgent medical requests receive a same-day response and routine medical requests within two working days. The appointments page says administrative requests are directed to the appropriate team and answered within five working days.
How do I request a home visit?
Contact the surgery before 10:30am where possible. Home visits are intended for patients who are genuinely housebound or too ill to attend the surgery. The practice may use the Urgent Community Response team instead of a surgery GP when clinically appropriate.
How do I order a repeat prescription?
Use the NHS App or a white repeat prescription slip. Albrighton says it does not accept routine repeat prescription requests by telephone, Total Triage or email. A prescription can usually be collected from the nominated pharmacy three to five working days after ordering.
Who can use the Albrighton Medical Practice dispensary?
The practice says it can dispense medicines to eligible patients who live more than three miles by road from the chemists in Albrighton or Shifnal. The dispensary is currently listed as open Monday to Friday from 8:30am to 6:00pm.
How do I see my test results?
Once a doctor has reviewed your results, you can view them through your NHS account or NHS App, or through Patient Access where enabled. If you need to discuss the result, use the practice’s online request form.
Do I need proof of address to register with Albrighton Medical Practice?
The Albrighton registration page currently asks patients to provide proof of address, but current national NHS guidance says you do not need ID, proof of address, proof of immigration status or an NHS number simply to register with a GP surgery. If documents become a barrier, ask reception to check the current NHS registration rules.
What is Albrighton Medical Practice’s current CQC rating?
CQC currently rates Albrighton Medical Practice Good overall. The latest assessment took place between 19 August and 11 September 2025 and the assessment report was published on 2 January 2026. The older 2016 inspection had rated the practice Outstanding, but that is not the current rating.
Independent information notice: MedicalPracticeUK.org is not Albrighton Medical Practice, NHS Shropshire, Telford and Wrekin, NHS 111 or the Care Quality Commission. Opening hours, Total Triage availability, response times, dispensary eligibility, extended-access locations, registration arrangements and prescription processing can change. Use the official links above for live forms and information affecting an immediate request or visit.
Albrighton Medical Practice Call 01902 372301