Horton Park Medical Practice: SystmConnect appointments, doctors, prescriptions and branch hours
Horton Park Medical Practice is an NHS GP surgery in Bradford with a main Horton Park Surgery site on Horton Park Avenue and a New Hey Surgery branch on Brompton Road. This guide explains the right patient route: urgent same-day requests, routine SystmConnect requests, prescriptions, test results, registration, home visits, doctors, enhanced access, accessibility, CQC and what to do when the practice is closed.
Use this number for: urgent same-day help when online is difficult, routine appointment support, home visit requests from 8am and before 10am where possible, test results after 11am, nurse/clinician routing, access needs, registration questions and help using SystmConnect.
New Hey Surgery
2 Brompton Road
Bradford
West Yorkshire
BD4 7JD
Branch phone: 01274 723953
Out of hours: 111
Always check which site your appointment is at before travelling. Do not send only “Horton Park Medical Practice” to a driver or carer if the appointment could be at the New Hey branch.
Decision hub: SystmConnect, GP, nurse, pharmacy, NHS 111 or 999?
Use this before submitting a form, calling, travelling or waiting for a callback.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, serious burns, seizure not stopping, severe allergic reaction, overdose, acute confusion, serious self-harm risk or someone not responding.
Urgent GP help today
Use the urgent appointment request form/SystmConnect during opening times, phone 01274 087646, or speak to a Care Navigator at the surgery. The practice lists urgent same-day response within 6 hours during opening times.
Routine GP request
Use SystmConnect Monday–Friday 8am–6pm, phone, or visit reception. Routine request response is listed as within 48 hours during opening times.
Need medicine
Order repeat prescriptions through Airmid/NHS App, written request/slip or post. Ask pharmacy first for many minor illness and medicine questions.
Need test results
View through NHS account/NHS App where available, call after 11am, or wait for contact if the result needs more tests or treatment.
Surgery closed
Use NHS 111 online or call 111 for urgent non-life-threatening help. NHS 111 online is for age 5+; call 111 for a child under 5.
Horton Park Surgery or New Hey Surgery: check the branch first
The official contact page lists two practice locations. Branch confusion can make patients late, especially when a driver or family member only searches the practice name.
| Site | Address and phone | Listed hours | Patient action |
|---|---|---|---|
| Horton Park Surgery | 99 Horton Park Avenue, Bradford, West Yorkshire, BD7 3EG. Phone 01274 087646. | Monday–Friday 8:00am–6:30pm; weekends closed. | Use as the main site unless your appointment or message says New Hey. |
| New Hey Surgery | 2 Brompton Road, Bradford, West Yorkshire, BD4 7JD. Phone 01274 723953. | Mon/Tue 8:15am–12:00pm and 2:00pm–5:30pm; Wed/Thu/Fri 8:15am–12:00pm; weekends closed. | Check exact branch before travel, especially for branch-based appointments. |
| CQC branch note | CQC says there is also a branch surgery at New Hey Surgery, 2 Brompton Road, Bradford BD4 7JD. | CQC is not live appointment availability. | Use CQC for inspection context, not for booking. |
Opening hours and best time to contact
Horton Park’s main site has longer listed hours than New Hey. Appointment availability can still vary by clinician, urgent demand, training, bank holidays and enhanced access arrangements.
| Day | Horton Park Surgery | New Hey Surgery | Practical tip |
|---|---|---|---|
| Monday | 8:00am–6:30pm | 8:15am–12:00pm and 2:00pm–5:30pm | Use SystmConnect early for same-day clinical requests. |
| Tuesday | 8:00am–6:30pm | 8:15am–12:00pm and 2:00pm–5:30pm | Check branch before attending. |
| Wednesday | 8:00am–6:30pm | 8:15am–12:00pm | New Hey afternoon is not listed as open on the official contact page. |
| Thursday | 8:00am–6:30pm | 8:15am–12:00pm | Use main site/online route if branch hours do not fit. |
| Friday | 8:00am–6:30pm | 8:15am–12:00pm | Do not leave prescriptions or admin until late Friday. |
| Saturday/Sunday | Closed | Closed | Use NHS 111 for urgent non-emergency help. |
| Out of hours | 111 | 111 | Call 999 for life-threatening emergency symptoms. |
Appointments: SystmConnect, phone or Care Navigator
The official appointment page says the practice uses the information you give to choose the most suitable doctor, nurse or health professional. Your consultation may be by phone, face to face, text or email.
Use 999 for danger signs. Use 111 if closed and urgent but not life-threatening.
Routine appointment within the next 7 days: use SystmConnect/request form, phone or Care Navigator. Same-day urgent appointment: use urgent request form, phone or Care Navigator.
Reception/Care Navigators may ask what you need help with so the practice can choose the correct clinician.
The practice asks patients to tell them if they prefer a specific doctor, nurse or health professional, phone, face-to-face, video, text/email, interpreter or other access support.
Use NHS account, SystmConnect, phone, website form, or reply CANCEL to the appointment text if the appointment is more than 24 hours away.
Hello, my name is [name]. Date of birth: [date]. I am registered at Horton Park Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [medicine/self-care]. Is this best for GP, nurse, health professional, pharmacy, enhanced access, NHS 111 or 999?
Enhanced access: evening and weekend appointments
The practice appointment page lists GP Enhanced Access for evening and weekend appointments. These are not the same as emergency out-of-hours care.
| Enhanced access item | Official detail | Patient note |
|---|---|---|
| Services listed | GP appointments, blood tests, blood pressure, cervical screening, mental health support and physiotherapy. | Ask the surgery to book; do not walk in without an appointment. |
| Monday–Friday | 6:30pm–9:30pm at The Ridge Medical Centre, Cousen Road BD7 3JX. | Check location before travelling because it is not the Horton Park main address. |
| Saturday | 9am–5pm. | Book through the surgery. |
| Sunday | 10am–1pm at Picton Medical Centre, Westbourne Green, BD8 8RA. | Send the correct appointment location to a driver/carer. |
| Urgent emergency | Not an emergency replacement. | Use 999 for life-threatening symptoms and 111 when closed for urgent non-emergency help. |
Repeat prescriptions: order early and allow 2 working days
The official prescription page says online ordering is the easiest route, using Airmid or the NHS App after registering for access. It also accepts in-person written requests/repeat slips and postal requests.
Airmid / NHS App
Use online services after registering. The homepage also says SystmOnline can view records, order medication and view test results online.
In-person written request
Drop off a written request or repeat medication slip at the surgery. Tick the items you need. Care Navigators can print a slip if you do not have one.
By post
Send your repeat prescription slip by post. If you supply a stamped, self-addressed envelope, the practice can post your prescription back.
Pharmacy First
For many minor conditions, a pharmacist may treat and prescribe if suitable, or refer you to GP/hospital if more serious.
| Prescription issue | Best route | Practical tip |
|---|---|---|
| Routine repeat medicine | Airmid, NHS App, written request, repeat slip or post. | Allow at least 2 working days for processing and issue. |
| No repeat slip | Ask Care Navigators to print one. | Tick only the items you need. |
| Postal request | Send slip by post and include stamped addressed envelope if you want it posted back. | This can take longer because of postal delays. |
| Minor illness | Ask a local pharmacist where suitable. | Pharmacist may help with aches, cough/cold/flu, ear care, eye care, hay fever, rashes, skin problems and stomach problems. |
| Need advice on medicines | Pharmacy can advise on use/disposal of medicines, contraception, BP checks, smoking cessation and other services. | Check your local pharmacy provides the service before travelling. |
Test results: NHS account, phone after 11am, or text if suitable
The official test-results page says the practice will contact you if your test results show you need more tests or treatment. Once reviewed by a doctor, you can view results through NHS account/NHS App, phone after 11am, or possibly receive text if you have consented and it applies.
| Need | Official route | Patient tip |
|---|---|---|
| Result needs action | The practice says it will contact you if more tests or treatment are needed. | Keep phone details updated. |
| Reviewed result | View in NHS account/NHS App, phone 01274 087646 after 11am, or receive text if consented and applicable. | Reception can relay messages; they cannot clinically interpret complex results. |
| Hospital-requested test | Contact the hospital/clinic that ordered the test. | Ask at the time of the test who will give the result. |
| Someone else asking | Confidentiality checks may apply. | Arrange consent before a carer/family member calls. |
| Samples | Practice homepage says all samples should be handed in at reception no later than 4pm, Monday to Friday. | Do not leave samples late or over the weekend. |
Fit notes: 7-day rule and SystmConnect route
The official sick/fit note page says you do not need to see a doctor if you have been ill for 7 days or less. For more than 7 days, complete a SystmConnect request.
| Situation | Action | Important note |
|---|---|---|
| Ill for 7 days or less | Self-certify. | You do not need to see a doctor just for this. |
| Ill for more than 7 days | Complete a SystmConnect request. | The practice may arrange GP telephone or face-to-face review. |
| Already seen by doctor | Certificate may be sent within a week. | Give exact dates and condition. |
| Additional fit note | Use SystmConnect. | Practice may contact you for collection or appointment. |
| Backdating | Practice page says sick notes can be backdated to the required date. | State the start date clearly. |
Register with Horton Park Medical Practice
NHS.uk currently shows Horton Park Medical Practice as accepting new patients. The practice registration page says the doctors welcome new patients who live within the practice area and that online registration is available through the NHS GP registration service.
The practice says it will only register you if you live within the practice area.
The practice links to the NHS online registration service for code B83035.
Attend the surgery in person. The practice says to bring NHS number if you have it.
The practice asks for ID and proof of address for in-person registration, but NHS guidance says you do not need ID, proof of address or proof of immigration status to register with a GP surgery.
If you take repeat medicines, keep a supply and take photos of medication boxes/repeat slips before switching.
Horton Park Medical Practice doctors
The official practice team page lists the following doctors. Staff lists can change, so use the official team page for final confirmation before requesting a named GP.
| Doctor | Qualification detail listed | Patient note |
|---|---|---|
| Dr Lorna Harrison | MBChB Dundee 1994, MRCGP 2009. | Named GP listed by official team page. |
| Dr Robert Amedzro | MBChB Leeds 2002, BSc (Hons), MRCGP 2007, PGCert 2015. | Official page also lists Dr Amedzro as the trainer for GP training. |
| Dr Tim Clarke | MBChB Leeds 2011, MRCGP 2017. | Ask for continuity if already involved in your care. |
| Dr Tasneem Ishfaq | MBChB Leeds 2013, MRCGP 2018, PGCert Diabetes University of Leicester. | Diabetes qualification detail may be relevant for continuity, subject to appointment availability. |
| Dr Sameerah Roohi Azam | MBBS Newcastle-Upon-Tyne 2002, MRCGP (Merit) 2007. | Named GP listed by official team page. |
| Dr Maria Foulds | MBChB (Hons) Leicester 2009, MRCGP, BA (Hons). | Named GP listed by official team page. |
| Dr Louise Bayliss | MBChB Leeds 1997, MRCGP 2002, DRCOG 2000, DFFP 2001. | Named GP listed by official team page. |
| Dr Samuel Sykes | MB BCh Medicine Swansea 2018, MRCGP 2024. | Named GP listed by official team page. |
| Dr Amina Jamil | MBBS 2014, MRCGP 2024. | Named GP listed by official team page. |
| Dr Beniamin Savu | MD 2004, MRCGP 2018. | Named GP listed by official team page. |
Nurses, healthcare assistants, training practice and patient services
Not every patient request needs a GP. Horton Park lists advanced nurse practitioners, practice nurses, healthcare assistants and a training-practice setup.
| Team area | Official examples | Best for patients |
|---|---|---|
| Advanced Nurse Practitioners | Helen Bates, Joanna Parkin, Charlotte Milner. | Some acute and same-day clinical problems may be suitable depending on triage. |
| Practice Nurses | Karolina Sternal, Naseem Hussain, Attiea Mobeen, Aysha Malik, Rehana Ilyas, Jessica McAvoy. | Long-term condition reviews, immunisations, screening, checks and planned nurse care. |
| Healthcare Assistants | Linda Wood, Zain Ullah, Nicola Gatenby, Naila Anwar. | Blood pressure, basic checks and practical clinical tasks depending on booking type. |
| Practice management | Angela Worobel, Karen Auty, Lyndsey Clayden, Rosie English. | Operational, finance, patient services, HR/facilities and practice management areas. |
| Training practice | GP trainees and medical students may work with the practice. | Recordings are not undertaken without patient consent and no physical examinations are recorded. |
| Care Navigators | Reception/care navigation team asks what help you need. | Give enough information so they can direct you to the right professional. |
Home visits: phone from 8am and before 10am where possible
The official appointment page says if you are housebound and need an appointment, the practice will do a home visit. Requests should be made as soon as possible from 8am, and by 10am where possible so the doctor has time to triage.
| Home visit rule | Meaning | What to say |
|---|---|---|
| Who is it for? | Housebound patients who need an appointment. | Explain why the patient cannot attend safely. |
| When to call | As soon as possible from 8am; by 10am where possible. | Call early and keep the phone nearby. |
| Triage | Doctor needs time to triage. | Give symptoms, start date, worsening signs and access instructions. |
| Emergency symptoms | Not a substitute for 999. | Use 999 if life-threatening. |
Accessibility, hearing support, interpreters and BSL
The official contact page says the surgery makes efforts to be accessible for disabled patients, has main-door access, a wheelchair available for use in surgery, and a portable induction loop. The appointment page also asks patients to tell the practice if they need an interpreter or other access/communication support.
Wheelchair support
Main-door access is listed and the practice says it has a wheelchair available for use in surgery.
Hearing support
If you have hearing difficulties when being called in, tell reception so they can set up an alert or personally collect you from the waiting room. Portable induction loop is listed.
BSL / interpreting
The homepage links to BSL interpreter information, and the appointment page asks patients to say if they need an interpreter.
Before attending
Tell the practice about mobility, hearing, interpreter, chaperone, religious/cultural or communication needs before the appointment where possible.
Hello, I have an appointment/request with Horton Park Medical Practice. I need help with [wheelchair access / hearing loop / BSL interpreter / language interpreter / chaperone / being collected from waiting room]. Can this be added to my appointment or request?
CQC rating: Overall Good
CQC lists Horton Park Medical Practice as Overall Good. CQC says the practice is at Horton Park Surgery, 99 Horton Park Avenue, Bradford BD7 3EG, with a branch surgery at New Hey Surgery, 2 Brompton Road, Bradford BD4 7JD.
| CQC item | Official detail | How to explain it |
|---|---|---|
| Overall rating | Good. | Use CQC for quality history, not live appointment availability. |
| Latest summary update | Updated 9 May 2019. | Do not describe this as a new 2026 inspection. |
| 2018 inspection context | CQC says a comprehensive inspection was carried out on 22 and 25 May 2018, with overall good rating and safe rated requires improvement at that time. | Later summary shows overall Good. |
| Population group ratings shown | Long-term conditions, families/children/young people, older people, working age people, mental health and vulnerable people are shown as Good. | Useful for patient quality context. |
| Access context | CQC noted accessible buildings and on-site parking with designated disabled spaces. | Still check practice for live parking and access arrangements. |
| Practice size in CQC report | CQC background described services for 10,265 patients at the time of inspection. | Historical figure; do not present as live current list size. |
Map, directions and Bradford visit checklist
Main site: Horton Park Surgery, 99 Horton Park Avenue, Bradford, West Yorkshire, BD7 3EG. Use this map for the main Horton Park site only. If your appointment is at New Hey, use the separate branch address.
Main site travel note
Send: Horton Park Surgery, 99 Horton Park Avenue, Bradford, BD7 3EG. Phone: 01274 087646.
Branch travel note
Send: New Hey Surgery, 2 Brompton Road, Bradford, BD4 7JD. Phone: 01274 723953.
Before leaving
Check branch, appointment type, SystmConnect message, medication list, test-result query, repeat slip, interpreter/access need and whether you need a chaperone.
Samples
The homepage says samples should be handed in at reception no later than 4pm, Monday to Friday.
When Horton Park Medical Practice is closed
The official pages say to use NHS 111 online or call 111 when you need help and the surgery is closed. For life-threatening emergency symptoms, call 999.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, severe shortness of breath, stroke signs, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | Cannot wait until surgery opens, but not a 999 emergency. |
| Child under 5 needs urgent help | Call 111 | NHS 111 online is for people aged 5 and over. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, aches, minor skin issues, hay fever, eye/ear care and medicine advice. |
| Routine prescription | Airmid/NHS App, in-person slip or post | Allow at least 2 working days. |
| Routine admin | SystmConnect during opening access | Fit notes, cancellation, non-urgent appointment/admin requests. |
Official action links used
Use these after reading the practical route above. This page explains the next step first so patients do not land on the wrong official page.
Official Horton Park Medical Practice website · Official contact and branch details · Appointments and SystmConnect · Start SystmConnect · Repeat prescriptions · Test results · Sick/Fit notes · Register with the practice · NHS online registration for B83035 · Practice team · NHS profile · CQC profile · NHS 111 online