St Johns Wood Medical Practice: appointments, PATCHS login, doctors, prescriptions and NHS GP help
St Johns Wood Medical Practice is an NHS GP surgery at Brampton House, Hospital of St John & St Elizabeth, 60 Grove End Road, Westminster, London NW8 9NH. This practical guide explains appointments, PATCHS online consultation, phone number, opening hours, registration, prescriptions, doctors, clinics, pharmacy first, test results, fit notes, referrals, home visits, reviews, CQC rating, accessibility and out-of-hours NHS help.
Use this number for: urgent clinical appointment requests, help using PATCHS, registration questions, prescription problems, clinic booking, home-visit requests, access needs, changing appointments, or if online services are difficult.
The St John’s Wood Medical Practice
Brampton House
Hospital of St John & St Elizabeth
60 Grove End Road
Westminster, London
NW8 9NH
Use the full address when planning travel, ordering a taxi, helping an older relative, or checking you are at the correct St John’s Wood NHS GP surgery.
Open directionsSearch-intent map: what people usually need
People search for this practice in many different ways: St Johns Wood Medical Practice appointments, St Johns Wood Medical Practice PATCHS login, St Johns Wood Medical Practice doctors, St Johns Wood Medical Practice reviews, St Johns Wood Medical Practice prescriptions, St Johns Wood Medical Practice email, St John’s Wood GP surgery, NHS GP surgery Wood, St Johns Wood Medical Practice phone number, and St Johns Wood Medical Practice opening hours. This guide answers the real task behind each search.
| Search phrase | User intent | Best section |
|---|---|---|
| St Johns Wood Medical Practice appointments | Book, change, cancel or request GP, nurse or healthcare assistant help. | Appointments |
| PATCHS login | Contact the GP online, request help, ask medication questions or request a fit note. | PATCHS guide |
| Repeat prescriptions | Order medication, avoid running out, understand 48-working-hour timing. | Prescriptions |
| Doctors | Find GP names, team members and who may help with your problem. | Doctors and team |
| Reviews | Read CQC, patient feedback and old online reviews safely. | Reviews and CQC |
| Email address | Find safe contact routes and when email is not suitable. | Contact routes |
| Opening hours | Check weekday access, weekend closure and out-of-hours NHS help. | Hours |
Decision hub: choose the right route in 60 seconds
This is the practical part users can come back to again and again. Start with the situation, then choose the safest next step.
I need urgent help today
If it is life-threatening, call 999. If it is urgent but not life-threatening and the surgery is closed, use NHS 111. If the surgery is open, phone or attend reception for urgent clinical appointment requests.
I need routine GP advice
Use PATCHS for online advice and appointment requests. Write the main symptom, when it started, what changed, what you tried and what help you need.
I need medication
Order repeat medication early. The practice policy says repeat prescriptions should be ordered in plenty of time, allowing 48 working hours.
I need a nurse or clinic
Many clinics are run by nurses, healthcare assistants or doctors. Ask for the right appointment type rather than only asking for “a GP”.
I need evening or weekend access
Ask the practice about Enhanced Access Hubs. The official appointments page lists evening and Saturday hub options.
I need a home visit
Phone before 11:00am if possible. The practice says patients are usually seen sooner at the surgery because home visits take longer.
Opening hours and when the surgery is closed
The official practice website lists St John’s Wood Medical Practice as open Monday to Friday from 8:00am to 6:30pm, with Saturdays and Sundays closed. For urgent medical help when the surgery is closed, use NHS 111 online or call 111. Call 999 in a medical or mental health emergency.
| Day or service | Listed access | Patient tip |
|---|---|---|
| Monday to Friday | 8:00am to 6:30pm | PATCHS, phone and reception routes are available during normal access hours. |
| Saturday | Closed for routine surgery access | Ask about Enhanced Access Hub appointments if you need evening or weekend access. |
| Sunday | Closed | Use NHS 111 for urgent non-life-threatening medical help. |
| Out of hours | NHS 111 | Use 999 for emergency symptoms. |
| Enhanced Access | Evening and Saturday hub appointments may be available | Contact the practice online or by phone to request these appointments. |
How to book or request an appointment
The official appointments page says urgent clinical appointments or reviews should be made by phone or in person. For GP appointments, the practice says the best way is to complete a detailed PATCHS message. You can also use SystmOne or the NHS App for some advance booking options where available.
For serious symptoms, call 999. For urgent but non-life-threatening help out of hours, use NHS 111. During opening hours, phone or attend reception for urgent clinical appointment requests.
PATCHS is useful for health advice, medication questions, fit note requests and non-urgent appointment requests.
Call 020 3657 9449. The practice warns that telephone lines are very busy at 8am, so you may need to wait.
The official page says patients can come into the surgery to book or change appointments with a nurse or healthcare assistant, and change GP, dietician or physiotherapist appointments.
The practice may offer phone, face-to-face, text or email consultation. Remote contact can sometimes get you help sooner.
Cancel by phone or using SystmOne where available so another patient can use the appointment.
Hello, my name is [your name]. My date of birth is [date of birth]. I am registered at St John’s Wood Medical Practice. I need help because [one clear sentence]. I cannot use PATCHS / I need urgent advice today. Can you tell me the safest route?
PATCHS login and online consultation help
PATCHS is the practice’s online consultation platform. The official site says PATCHS is the fastest way to contact the practice online to get health advice, request an appointment and ask health questions. It is open from 8:00am to 6:30pm, Monday to Friday, and should not be used for medical emergencies.
Use PATCHS for routine help
Use PATCHS for non-urgent health advice, appointment requests, medication questions, fit note requests and admin questions.
Do not use PATCHS for emergencies
For serious symptoms, call 999. For urgent non-life-threatening problems when closed, use NHS 111.
Write clearly
Include symptoms, dates, changes, current medication, allergies, photos if requested and the outcome you need.
Use official links only
Use the PATCHS link from the practice website. Do not enter NHS or medical login details into random third-party pages.
Before you submit PATCHS or call: practical checklist
This section is especially helpful for older patients, carers, people taking several medicines, and anyone who gets nervous during calls.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / pharmacist / prescription / test / referral].
Doctors and clinical team
The official team page lists GPs, nurses, healthcare assistants, pharmacists, administration staff and additional roles. Team details can change, so use the official team page for the live list before requesting a named clinician.
| Team type | Officially listed examples | Patient note |
|---|---|---|
| GPs | Dr Dennis Abadi, Dr Aisha Laskor, Dr Jonathan Sacks, Dr Rhian Jones, Dr Jasmin Pawa and other listed doctors | Ask for continuity if your issue is ongoing, but urgent care may need the fastest available clinician. |
| Nurses | Practice nurses support clinics such as asthma, COPD, child immunisations, women’s health and chronic disease management. | Many planned care issues do not need a GP appointment. |
| Healthcare assistants | HCAs support checks and clinic work depending on training and appointment type. | Ask reception who is right for blood pressure, health checks or clinic tasks. |
| Clinical pharmacists | The team page lists clinical pharmacists and a pharmacy technician. | Medication reviews, prescription queries and medicine safety issues may be routed to them. |
| ARRS roles | Paramedic and Health & Wellbeing Coach are listed on the practice information. | Not every problem needs a GP; explain your need clearly. |
Who should I ask for: GP, nurse, pharmacist or pharmacy?
Asking for the right professional can save time. Reception staff may ask questions because the practice needs to direct you to the most suitable person, not because they are blocking care.
| Problem | Possible right professional | Why |
|---|---|---|
| New worrying symptom | GP or urgent clinical triage | Symptoms may need diagnosis, examination or referral. |
| Medication review or side effect | Clinical pharmacist or GP | Medication questions often need safe review of your record. |
| Diabetes, asthma or COPD review | Nurse, healthcare assistant or GP | The practice runs specialist clinics for long-term conditions. |
| Minor illness | Community pharmacy or GP team | Pharmacy First may help with some common conditions. |
| Fit note | PATCHS / online request | Urgent appointments should not be used only for paperwork. |
| Blood pressure, health check, INR or routine monitoring | Healthcare assistant or nurse | These may not need a GP appointment. |
Repeat prescriptions and medication questions
The practice prescription pages and policies make one point very clear: order medication in plenty of time. The practice policy says repeat prescriptions will normally be available for collection within two working days, and patients should allow 48 working hours.
NHS App or online services
Use the NHS App or official online services where available to request repeat medication and manage nominated pharmacy details.
Allow 48 working hours
Do not wait until the last tablet. Weekends, bank holidays, stock issues and reviews can delay supply.
Medication question
Use PATCHS or the official prescription route for medication questions, side effects or repeat problems.
Pharmacy issue
If the pharmacy says no prescription has arrived, check your online request, nominated pharmacy and practice route.
| Problem | What it may mean | Next step |
|---|---|---|
| Medicine not showing online | It may be acute, not on repeat, blocked for review or recently changed. | Use PATCHS or contact the practice. |
| Running out soon | The request may need urgent review or pharmacy advice. | Say clearly how many doses are left. |
| Hospital changed medicine | The GP may need to check hospital correspondence before issuing. | Contact the surgery before your hospital supply runs out. |
| Going away | Extra supply may not be automatic. | Request early and explain travel dates. |
Pharmacy First and local pharmacy help
The practice homepage highlights Pharmacy First, where a community pharmacist can provide treatment or some prescription medicine for seven common conditions without seeing a GP. This can be faster for suitable minor illnesses and helps keep GP appointments for problems that need a GP team.
Use pharmacy first for minor illness
Pharmacists can advise on coughs, colds, sore throat, minor rashes, medicine side effects and some Pharmacy First conditions.
Use GP for ongoing or complex problems
Use the GP team for persistent symptoms, red flags, long-term conditions, test results, referrals and medication reviews.
Check nominated pharmacy
Make sure your electronic prescriptions go to the correct pharmacy, especially after moving or changing pharmacy.
Check pharmacy opening hours
Pharmacy opening times differ from surgery opening times. Use NHS Find a Pharmacy before travelling.
Register with St Johns Wood Medical Practice
The official registration page says new patients can register with St John’s Wood Medical Practice. The practice leaflet says NHS patient registration normally requires living within the practice boundary, which can be checked using the postcode checker. The policy page also explains that some patients who work locally but live outside the area may be accepted where clinically appropriate, but may not be entitled to home visits from the practice.
Use the official registration page and postcode checker before starting forms.
Use the official online forms or contact the practice if online registration is difficult.
If you take regular medicine, do not wait for records to transfer before checking prescription arrangements.
The official registration page reminds patients to update the NHS App so medications and records access continue smoothly.
If accepted as an out-of-area patient, you may not receive home visits from this practice.
Clinics and services at St Johns Wood Medical Practice
The official clinics page lists a wide range of services, including antenatal care, asthma and COPD clinic, cardiovascular clinic, child immunisations, chronic disease management, diabetes clinic, family planning, men’s health, minor surgery, mother and baby clinic, anticoagulation clinics, private vaccinations, travel immunisations and well-woman care.
Getting test results and following up investigations
The practice policy says patients should follow up tests or investigations with the person who requested them. This matters because GP-ordered tests and hospital-ordered tests often have different follow-up routes.
If a GP ordered it, the practice may be able to advise. If a hospital consultant ordered it, contact the hospital clinic.
Different tests take different times. Ask before leaving the test appointment.
Online services or NHS App may show some results depending on access settings.
If you feel worse, use GP, NHS 111 or 999 depending on urgency.
Sick notes, fit notes and work letters
The practice homepage says PATCHS can be used to request a fit note. A fit note is usually for work or benefits evidence when illness affects your ability to work. Do not use emergency appointment routes only for paperwork unless there is also an urgent medical problem.
Check self-certification first
Your employer may not need a GP note for the first part of sickness. Ask exactly what evidence they need.
Give clear dates
Say when illness started, whether you are still off work and whether a hospital, GP or nurse already saw you.
Use PATCHS for paperwork
PATCHS is usually more suitable than phoning at 8am for non-urgent paperwork.
Hospital treatment may need hospital paperwork
If hospital treated you, ask the hospital team whether they should provide the note or discharge evidence.
Home visits: when to request one
The official appointment page says patients are usually seen sooner at the surgery because the practice can see three or four patients in the surgery in the time it takes to do one home visit. If you are too unwell to come in, try to phone before 11:00am. Timing of a visit cannot be guaranteed.
| Situation | Best route | Patient note |
|---|---|---|
| Too unwell to come in | Phone before 11:00am if possible | Reception can arrange advice from a doctor if you are unsure. |
| Doctor feels surgery is more suitable | You may be offered a surgery appointment | The home visit request may be declined if surgery care is more appropriate. |
| Transport problem only | Usually not a home visit reason | Home visits should be medically justifiable, not for social convenience. |
| Emergency symptoms | Call 999 | Do not wait for a GP visit. |
Accessibility, parking, Safe Surgery and veteran-friendly status
The official contact page lists disabled parking, disabled WC, induction loop, signing service available, step-free access and wheelchair access. The practice also describes itself as an Armed Forces veteran-friendly accredited GP practice and a Safe Surgery where all are welcome.
Accessibility
Ask early if you need step-free access, wheelchair support, hearing support, signing support, extra time or communication help.
Parking
The official contact page lists car parking, cycle parking and disabled parking. Confirm live arrangements before travelling.
Veteran-friendly
Tell the practice if Armed Forces veteran status is relevant to your care or support needs.
Safe Surgery
The practice says it is a Safe Surgery and all are welcome in the community.
Hello, I have an appointment at St John’s Wood Medical Practice. I need help with [wheelchair access / hearing loop / signing support / interpreter / extra time / carer support]. Can this be added to my appointment notes?
Reviews, CQC rating and patient feedback
When people search for St Johns Wood Medical Practice reviews, they may see CQC, NHS feedback, Google reviews and patient comments. CQC is the formal healthcare regulator source. Ordinary online reviews can be helpful, but always check the date and look for repeated patterns rather than relying on one old comment.
CQC rating
CQC lists St Johns Wood Medical Practice as Overall Good, with Safe, Effective, Caring, Responsive and Well-led rated Good.
Patient Participation Group
The practice invites patients to join its PPG to share views and feedback about access and services.
Check review dates
Old reviews may not reflect current PATCHS access, team members, phone demand or appointment systems.
Look for patterns
Repeated themes about access, prescriptions, communication or continuity are more useful than one emotional review.
Email, phone, PATCHS and reception: which contact route should you use?
The official site lists email sjw@nhs.net, phone 020 3657 9449, PATCHS online contact and reception access. For urgent symptoms, do not rely on ordinary email. Use phone, reception, NHS 111 or 999 depending on severity.
| Need | Best route | Reason |
|---|---|---|
| Urgent clinical issue while open | Phone or attend reception | The official page says urgent clinical appointments should be made by phone or in person. |
| Routine GP advice | PATCHS | PATCHS lets you give fuller information than a short phone call. |
| Medication query | PATCHS or prescription route | Medication questions need safe record review. |
| Change of address or details | PATCHS | The contact page says updated patient details can be shared via PATCHS. |
| Formal admin or non-urgent email | Email if appropriate | Email is not ideal for urgent symptoms or confidential same-day care. |
Complaints, concerns and patient responsibilities
The practice policies explain patient rights and responsibilities, including being treated with courtesy, privacy and respect, while also asking patients to attend on time, cancel appointments they cannot attend, order medication in plenty of time and treat staff courteously.
Include dates, times, names if known, what happened, what harm or concern exists, and what outcome you want.
Many concerns can be resolved more quickly when raised clearly with the practice first.
Focus on what happened and what you need now. This helps the practice investigate properly.
If local resolution does not work, use the correct NHS complaint or ombudsman route.
St Johns Wood Medical Practice map and directions
Address: St John’s Wood Medical Practice, Brampton House, Hospital of St John & St Elizabeth, 60 Grove End Road, Westminster, London NW8 9NH. Use the map for planning only and confirm your appointment before travelling.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need to bring medicine, samples, child health record or letters.
If you are late
The policy page says patients more than 10 minutes late may not be seen. Call reception if delayed.
If someone else is driving
Send them the full address: Brampton House, Hospital of St John & St Elizabeth, 60 Grove End Road, NW8 9NH.
If you need access support
Ask before attending so the practice can prepare wheelchair, hearing, signing or other support.
What to do when the surgery is closed
When St John’s Wood Medical Practice is closed, use NHS 111 online or call 111 for urgent medical help that is not life-threatening. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5. Call 999 in a medical or mental health emergency.
| Problem | Use this route | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help before the practice reopens. |
| Child under 5 | Call 111 | The official appointment page says call 111 for a child under 5. |
| Minor illness | Community pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and Pharmacy First conditions. |
| Mental health emergency | 999 if immediate danger, otherwise NHS 111 or crisis support | You feel unsafe, at risk of harm, or need urgent mental health support. |
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official St John’s Wood Medical Practice website, appointments page, PATCHS page, prescriptions page, services and clinics pages, contact page, registration page, practice policies, practice leaflet, team page, CQC record and NHS 111.
Official links: NHS.uk profile · Official practice website · Appointments · PATCHS · Prescriptions · Registration · Clinics · Team · Contact · Policies · CQC · NHS 111
Why this guide is built this way: patients search for phone number, appointments, PATCHS login, doctors, prescriptions, pharmacy, reviews, email, registration, NHS GP surgery Wood, opening hours and CQC. This page groups those real tasks into one practical guide while linking to official sources for final confirmation.