St Andrews Medical Practice: NHS GP appointments, opening hours, prescriptions and patient help
St Andrews Medical Practice is an NHS GP surgery at 50 Oakleigh Road North, Whetstone, London N20 9EX. This practical guide explains how to contact the surgery, request an appointment, use Accurx Patient Triage, check opening hours, use Barnet Hub enhanced access, order repeat prescriptions, use Patient Access or NHS App, view test results, register as a new patient, understand doctors and services, read reviews safely, and know what to do when the surgery is closed.
Use this number for: urgent same-day queries, online form help, reception support, appointment questions, prescription problems, registration, test-result queries, accessibility needs, home-visit triage, complaints route questions, or if you cannot use the online system.
St Andrews Medical Practice
50 Oakleigh Road North
Whetstone
London
N20 9EX
Use the full Oakleigh Road North address for Google Maps, taxis, family members, hospital letters and appointment planning.
Open directionsGoogle and Bing search-intent map for St Andrews Medical Practice
Patients search in many different ways: St Andrews Medical Practice appointments, opening hours, phone number, Whetstone, Barnet, Oakleigh Road North, doctors, reviews, repeat prescriptions, Patient Access, NHS App, Accurx, e consult, test results, registration, parking, accessibility and pharmacy. This article answers the reason behind those searches, not just the keyword.
| Search phrase | What the patient usually needs | Best next step |
|---|---|---|
| St Andrews Medical Practice appointments | How to request urgent or routine GP help and how triage works. | Read appointment steps |
| St Andrews Medical Practice opening hours | Core weekday opening, weekend closure and evening/weekend hub options. | Check hours section |
| St Andrews Medical Practice repeat prescriptions | How to order medicine through Patient Access, NHS App or prescription routes. | Use prescription section |
| St Andrews Medical Practice login | Patient Access, NHS App or online service account help. | Use login section |
| St Andrews Medical Practice doctors | Current clinicians, GP partners, nurses, pharmacists and PCN support roles. | Read team section |
| St Andrews Medical Practice reviews | CQC, Friends and Family Test, GP Patient Survey and how to read online comments fairly. | Read reviews section |
| St Andrews Medical Practice email | Whether email is the right route for patient queries. | Use contact route table |
| St Andrews Medical Practice photos | Recognise the building and plan travel to 50 Oakleigh Road North. | Use map section |
Unique patient decision hub: choose the right route in 60 seconds
This is the reusable part of the guide. Before you call, submit a form, travel to the practice, or ask a pharmacy, start here and choose the safest route.
I need help today
If it is life-threatening, call 999. If it is urgent but not life-threatening and the practice is closed, use NHS 111. If the surgery is open and the problem is GP-suitable, phone or use the online request route depending on urgency.
I need a routine GP appointment
Use Accurx Patient Triage through the official practice website or NHS App. Reception can help if you cannot use the form. Say the main problem first and keep your phone nearby.
I need evening or weekend GP help
Ask about Barnet Hub GP appointments. The official page lists hub access Monday to Friday 6:30pm to 8:00pm and weekends or bank holidays 8:00am to 8:00pm. Call 020 3948 6809.
I need repeat medication
Use Patient Access, NHS App or the official prescription route. Do not leave it until the last tablet, especially before weekends, bank holidays or travel.
I need test results
Check online first if you have access. Blood, urine, stool and swab results are usually viewable after several days, while imaging can take longer. Contact the surgery if you cannot see results or comments.
I need a fit note or admin letter
Use the official admin route. For sick notes, give exact dates and the reason. Do not use urgent appointments only for paperwork unless there is a medical problem too.
St Andrews Medical Practice opening hours and Barnet Hub appointments
The official contact page lists St Andrews Medical Practice as open Monday to Friday from 8:00am to 6:30pm. Saturday and Sunday are listed as closed. Bank holidays can change access, so check the official website before travelling.
| Day or service | Listed access | Patient tip |
|---|---|---|
| Monday | 8:00am to 6:30pm | Call from 8:00am for urgent same-day help or use online triage for routine requests. |
| Tuesday | 8:00am to 6:30pm | Good day for routine requests, medication queries and admin questions. |
| Wednesday | 8:00am to 6:30pm | Use the official online route for non-urgent issues where possible. |
| Thursday | 8:00am to 6:30pm | Order repeat medicine early if you need it before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent prescriptions or paperwork until late afternoon. |
| Saturday | Closed | Barnet Hub GP appointments may be available through the hub route. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
| Barnet Hub GP | Weekdays 6:30pm to 8:00pm; weekends and bank holidays 8:00am to 8:00pm | Call 020 3948 6809 to ask about hub GP appointments. |
How to book or request an appointment at St Andrews Medical Practice
The practice explains that it uses a triage model for routine appointments. Patients submit an online form through Accurx Patient Triage where possible. Care Navigators review requests, medical requests go to a clinician, and the team decides the most suitable next step based on clinical need. If you cannot use the online system, reception staff can help you complete the form.
Use 999 for life-threatening symptoms. Use NHS 111 if the practice is closed and you need urgent non-emergency help.
The practice’s access explanation says urgent same-day appointments start through calling the surgery from 8:00am.
Explain the main problem, when it started, whether it is getting worse, what you have tried and what you need.
If you struggle with forms, internet, language, disability or age-related barriers, call reception and ask for help completing the request.
Your request may be handled by a GP, nurse, pharmacist, first contact practitioner, mental health practitioner, physician associate or another appropriate team member.
Cancel online through an Accurx admin request or call the surgery. Cancelling early helps another patient use the appointment.
Hello, my name is [your name]. My date of birth is [date of birth]. I am registered at St Andrews Medical Practice. I need help because [one clear sentence]. I cannot use the online form / I think this needs same-day advice. Can you tell me the safest next step?
Before you submit a form or call: practical checklist
A clear request helps the practice choose the right clinician and avoids repeated messages. This is especially useful for older patients, carers, people with several medicines, and patients who feel nervous on the phone.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / pharmacist / test / referral / prescription].
Patient Access login, NHS App and online services
When people search “St Andrews Medical Practice login”, they usually need Patient Access, NHS App, repeat prescriptions, online appointments, records, or local services. The official online services page explains Patient Access as a way to connect to GP, pharmacy and health records online.
Patient Access
Use the official Patient Access route linked from the practice website. It can help with appointments, repeat prescriptions and health records depending on your account settings.
NHS App
The NHS App can help patients manage repeat prescriptions, see parts of the GP record, access NHS services and manage some appointment-related tasks where enabled.
Login safety
Do not use random third-party login pages. Do not share your password, NHS login code or medical information with unknown callers or websites.
Cannot access online services?
Check your mobile number, email, identity verification and NHS App details first. If it is a practice access issue, contact reception.
Helpful NHS App video for repeat prescriptions and records
This official NHS England Digital video is useful if you want to understand how the NHS App can help with repeat prescriptions, GP records and NHS services. Always follow St Andrews Medical Practice’s own appointment and prescription instructions.
Doctors, nurses, pharmacists and PCN support roles
The official team page lists current clinicians including GP partners, doctors, practice nurses, pharmacists, PCN first contact practitioners, PCN mental health practitioners and a physician associate. Team lists can change, so check the official page before relying on a specific clinician name or role.
| Team group | Official listed examples | How patients should use this |
|---|---|---|
| GP partners | Dr Joanna Yong, Dr Michelle Mendonca | For complex, ongoing or continuity issues, explain why continuity matters in the request. |
| Doctors | Dr Muhsanath Choudhury, Dr Alex Koizia, Dr Sinan Malley, Dr Micheal Zemendies | Doctor availability can change; urgent issues may go to the fastest suitable clinician. |
| Practice nurses | Jacqui Hodgson, Shakeira Gordon, Angelina Pietri | Useful for smears, immunisations, dressings, reviews and planned nursing care. |
| Pharmacists | Sarika Patel, Leon Payne, Nuran Tosun | Helpful for medicines, prescription queries, side effects and medication reviews. |
| First contact practitioners | Ashokkumar Ribadiya, Ian Jones, Andy Read, Tara Maguire | Back pain and musculoskeletal problems may be routed here instead of to a GP. |
| Mental health practitioners | Funmi Adewumi, Muktar Nazir | Mental health support may be provided through PCN roles where suitable. |
| Physician associate | Vanessa Krause | May support clinical care under supervision depending on appointment type. |
Clinics and services patients often need
The official services page lists practical services including baby checks, back pain support through a First Contact Practitioner, cervical screening, childhood immunisations and other clinics. Exact access depends on appointment type, staffing and clinical need.
Repeat prescriptions, Patient Access and pharmacy questions
For repeat prescriptions, start with the official online route, Patient Access or NHS App where available. Do not wait until your last tablet. Medicine requests can be delayed by reviews, stock problems, bank holidays, hospital medication changes, or missing information.
NHS App
Use the NHS App if repeat prescription ordering is available for your account. Check medicine name, dose, quantity and nominated pharmacy before sending.
Patient Access
Use Patient Access through the official practice page if your account is active. This can help you order repeat medicines and manage health information.
Pharmacy help
Your pharmacist can help with medicine advice, side effects, availability, nominated pharmacy questions and some minor illness conditions.
Phone if stuck
If online access is impossible, call the surgery and explain the barrier clearly. Say if you are close to running out of important medication.
| Prescription problem | What it may mean | Practical next step |
|---|---|---|
| Medicine missing from NHS App | It may be acute, too early, blocked for review, controlled, or not available for app request. | Use the practice prescription route or contact reception. |
| Pharmacy says no prescription | It may not be approved yet, may be sent elsewhere, or may need GP review. | Check requested medicines, nominated pharmacy and practice route. |
| Hospital changed medication | GP may need the hospital letter or safe prescribing check. | Tell the practice before hospital supply runs out. |
| Travelling soon | Extra supply may need planning and may not be automatic. | Request early and explain travel dates. |
Pharmacy, EPS, nominated pharmacy and minor illness
Many patients search “St Andrews Medical Practice pharmacy” when they actually need one of four things: a nominated pharmacy, Electronic Prescription Service, pharmacy opening hours, or medicine advice. The GP surgery and a community pharmacy are not the same service.
| Need | Best route | Why |
|---|---|---|
| Choose or change pharmacy | NHS App, Patient Access, pharmacy or practice route | This controls where electronic prescriptions are sent. |
| Pharmacy opening hours | NHS Find a Pharmacy | Community pharmacy hours are not the same as GP surgery hours. |
| Minor illness | Ask a pharmacy first where suitable | Pharmacists can help with many common symptoms and medicine questions. |
| Prescription not ready | Check pharmacy first, then practice route if needed | The issue may be pharmacy stock, approval status or nomination. |
Test results, blood tests, imaging and clinical comments
The official test results page encourages patients to view results online. It says blood, urine, stool and swab results should usually be available 5 to 10 days after the test was taken, but can take longer. Imaging such as X-ray, ultrasound and MRI may not always be visible through the NHS App and can take around 4 weeks.
GP-ordered and hospital-ordered tests often have different follow-up routes.
Use your NHS account, NHS App or online services account if you have access.
The result may include a comment saying whether it is normal or what you should do next.
If you cannot see results, cannot understand comments, or symptoms are worse, contact the surgery.
Use NHS 111 or 999 depending on severity rather than waiting for a routine result.
Sick notes, fit notes and work letters
A fit note is usually needed when your employer asks for medical evidence after a period of sickness. Many people do not need a GP note for the first few days because self-certification may apply. Use the official route and give clear dates.
Check what your employer needs
Ask whether self-certification is enough or whether a GP fit note is required.
Give exact dates
Say when illness started, whether you are still off work, and whether hospital or another clinician saw you.
Use admin route where possible
Do not use urgent appointments only for paperwork unless there is a new medical problem.
Hospital care may need hospital paperwork
If you were treated in hospital, ask the hospital team for a note or discharge letter.
Register with St Andrews Medical Practice as a new patient
The official registration page says patients should first check they live within the boundary area. If you are within the catchment area, you can complete the new patient registration form. The page also explains temporary patient registration and named GP information.
Do this before filling forms. If unsure, contact the practice and ask whether your postcode is eligible.
The official page says it is helpful to have your NHS number when registering.
Use the official registration route if you live within the boundary area.
If you take repeat medicines, plan early with your old GP, new GP and pharmacy so you do not run out.
The official page says all registered patients have a named accountable GP, but patients can book with any GP at the surgery.
Parking, disabled access, lift, language help and visiting the surgery
The official contact page lists off-street parking only and says there is no car park access for patients. It also lists a ramp leading into the practice and lift access available at the practice. Plan extra time if you have mobility needs, hearing needs, language needs or are bringing a child or older relative.
Parking
Off-street parking is listed, but no patient car park access is listed. Check your route before leaving.
Access
The official page lists a ramp into the practice and lift access. Ask ahead if you need extra help.
Carer support
If you speak for someone else, ask what consent is needed before discussing medical details.
Language or hearing support
Ask early if you need interpreter support, written instructions, hearing support or more time.
Hello, I have an appointment/request at St Andrews Medical Practice. I need help with [wheelchair access / lift / interpreter / hearing support / carer involvement / extra time]. Can this be added to my request before I attend?
Reviews, CQC rating, GP Patient Survey and Patient Participation Group
Searches for “St Andrews Medical Practice reviews” can show NHS feedback, Google comments, CQC, GP Patient Survey, Friends and Family Test and older directory reviews. Do not rely on one old review. Look for patterns and compare them with official quality and feedback routes.
CQC inspected rating
CQC lists St Andrews Medical Practice as Overall Good. This is more formal than ordinary online reviews.
Friends and Family Test
Use the practice feedback page to share experience after NHS care or treatment.
Patient Participation Group
The PPG is open to registered patients and helps improve communication, patient information and practice services.
How to read reviews
Check review dates, repeated themes, whether the issue is about access or clinical care, and whether the practice has published improvements.
Email address, online contact and safe message routes
Many patients search for “St Andrews Medical Practice email”, but ordinary email is not always the safest route for symptoms, confidential health information or urgent requests. For patient care, use the official online request route, Patient Access, NHS App, phone or official complaints process.
| Need | Best route | Why |
|---|---|---|
| Urgent symptoms | Phone, NHS 111 or 999 depending on severity | Email or routine online messages may not be fast enough. |
| Routine appointment | Accurx Patient Triage via the official website or NHS App | The practice uses triage to prioritise and route requests. |
| Repeat prescription | Patient Access, NHS App or official prescription route | Medication requests need the correct medical record route. |
| Test result query | Online services, NHS App, phone or visit during opening hours | Identity checks and clinical comments may be needed. |
| Complaint | Official complaints process | Complaints need a timeline, details and proper handling. |
Complaints, feedback and how to make your concern useful
The official complaints page says patients can telephone, contact online or write to discuss concerns. It says complaints should normally be made within 12 months of the incident or within 12 months of discovering the problem. It also says complaints are treated confidentially and will not affect treatment or care.
Include date, time, who was involved if known, what happened, what harm or concern exists, and what outcome you want.
The practice says it is best to tell a member of staff as soon as concerns arise so they can try to put things right quickly.
You can telephone, contact online or write. Ask for the complaints procedure if you are unsure.
The complaints policy mentions advocacy support such as VoiceAbility and POhWER for help making a complaint.
If you remain dissatisfied, the policy points to the Parliamentary and Health Service Ombudsman route.
St Andrews Medical Practice vs other similarly named surgeries
There are several UK services with similar names, including St Andrews Medical Centre and other St Andrew’s Medical Practice listings. This guide is for the NHS GP surgery at 50 Oakleigh Road North, Whetstone, London N20 9EX.
St Andrews Medical Practice map, directions and photos
Address: St Andrews Medical Practice, 50 Oakleigh Road North, Whetstone, London N20 9EX. Use the map for planning only. Confirm your appointment time, opening hours and access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need medication, samples, letters, child health record or forms.
If you are late
Call reception as soon as possible. Some nurse appointments, tests and time-limited clinics may not be able to run late safely.
If you need photos
Use Google Maps street-level images where available, but rely on the official address rather than old third-party photos.
If someone else is driving
Send them the full address and postcode: 50 Oakleigh Road North, Whetstone, London N20 9EX.
What to do when St Andrews Medical Practice is closed
When the surgery is closed, use the right service for the level of urgency. The practice lists Barnet Hub GP appointments for some evening, weekend and bank-holiday access, NHS 111 for non-emergency urgent help, urgent care for urgent same-day issues, and 999 for life-threatening emergencies.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Evening/weekend GP need | Barnet Hub GP route | Call 020 3948 6809 to ask about hub appointments. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine side effects, emergency supply questions. |
| Mental health crisis | NHS 111, local crisis service, Samaritans 116 123, or 999 if immediate danger | You feel unsafe, at risk of harm, or need urgent mental health support. |
CQC rating and quality note
CQC lists St Andrews Medical Practice at 50 Oakleigh Road North as Overall: Good. CQC records can change, so always check the official CQC page for the latest inspection status.
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official St Andrews Medical Practice website, contact and opening-hours information, appointments and triage explanation, online services page, clinicians page, services page, test-results page, registration page, feedback and complaints page, complaints policy, patient charter, Patient Participation Group page, CQC and NHS App resources.
Official links: NHS.uk profile · Official practice website · Contact and opening hours · Appointments · Online services · Clinicians · Services · Test results · Registration · Feedback · Complaints policy · CQC · NHS 111
Why this guide is useful: real patients often want more than the address. They need to know how triage works, when to call, when to use the online form, how to prepare a clear request, what Barnet Hub means, how prescriptions and test results work, and how to avoid the wrong NHS route.