Roslin Medical Practice: appointments, opening hours, prescriptions and patient routes
Roslin Medical Practice is an NHS Scotland GP surgery at 122 Penicuik Road, Roslin, Midlothian, EH25 9NT. The most important thing to know before contacting the surgery is that AccuRx is currently reserved for administrative requests, non-clinical queries and selected annual reviews. A current medical problem still starts by telephoning reception.
Use reception for GP appointments, urgent same-day requests, telephone advice, home visits, prescription support, registration questions, access needs and medical queries.
Roslin Medical Practice
122 Penicuik Road
Roslin
Midlothian
EH25 9NT
Out of hours: NHS 24 — 111
NHS 24 last updated its Roslin GP listing on 6 January 2026 and lists the same address and reception number.
Roslin Medical Practice opening and consultation times
Reception and GP consulting periods are not identical. That distinction matters if you are trying to phone for routine administration versus attending a booked appointment.
| Day | Reception | Published GP consultation periods |
|---|---|---|
| Monday | 8:30am–6:00pm | 8:30–10:00am, 10:30am–12:00pm, 3:30–5:30pm |
| Tuesday | 8:30am–6:00pm | 8:30–10:00am, 10:30am–12:00pm, 3:30–5:30pm |
| Wednesday | 8:30am–6:00pm | 8:30–10:00am, 10:30am–12:00pm, 3:30–5:30pm and 5:30–6:45pm |
| Thursday | 8:30am–6:00pm | 8:30–10:00am, 10:30am–12:00pm, 3:30–5:30pm |
| Friday | 8:30am–6:00pm | 8:30–10:00am, 10:30am–12:00pm, 3:30–5:30pm |
How to make an appointment
Roslin’s current patient instructions say to call 0131 440 2043 to make an appointment. The practice keeps appointment time aside for urgent same-day medical problems.
Do not submit the problem as an AccuRx administrative request.
If the concern is urgent, explain this clearly so reception can route the request appropriately.
The practice encourages patients with an ongoing illness or follow-up issue to see the same doctor where possible, although availability cannot always be guaranteed.
Roslin’s appointment pages contain inconsistent historic wording about standard appointment length, so this guide does not publish a single fixed duration. Tell reception if you have several issues or think you need more time.
Telephone advice
The practice says doctors and practice nurses can often give telephone advice. You may be asked to call back or leave a message and telephone number so a clinician can return the call.
New phone system
Roslin’s current news page says a new telephone system has been installed and that calls are recorded for training and monitoring purposes. Listen to the available menu options so the call reaches the appropriate member of the team.
AccuRx at Roslin: useful, but not for a current medical problem
This is the most important digital-access distinction on the current Roslin homepage.
Use AccuRx for
Administrative requests, non-clinical queries and selected annual reviews where the practice has made that route available.
Do not use it to request
A consultation about a current medical problem. The practice tells patients to telephone reception instead.
Starting on the official practice website is safer than relying on an old AccuRx bookmark, because the forms offered by a GP practice can change.
Home visits: phone before 10:30am where possible
Home visits are at the doctor’s discretion and are intended for people who are housebound or too ill to attend the surgery.
Earlier contact helps the doctors plan visits after the morning surgery.
The receptionist may ask about the illness so the clinical team can plan the visit appropriately.
Requesting a home visit does not automatically mean a visit will be made; the doctor decides the appropriate response.
Repeat prescriptions: current guidance is 5 working days
Roslin’s dedicated prescription page now says patients should allow 5 working days for a repeat prescription to be processed.
| Ordering method | Current practice guidance |
|---|---|
| Online | Use the online prescription route linked from the official practice website. |
| Written request | Use the request box at reception. Roslin says written requests are preferred because they are safer. |
| Post | Send a written request to the surgery. Include a stamped addressed envelope if you want the prescription returned by post. |
| Telephone | Call 0131 440 2043 and select Option 2 between 11:00am–12:00pm or 3:00pm–4:00pm. The practice says this route is primarily for housebound and elderly patients. |
| Local pharmacy collection | The practice says medicines can be collected through local pharmacies; ask reception and your pharmacy about the arrangement. |
Medication review due?
Check your repeat slip for review reminders. Roslin warns that failing to arrange a required medication review can delay future prescriptions.
Test results: Roslin does not publish one current fixed result timetable
A current, dedicated practice page giving one universal result turnaround or a specific results-only phone period could not be verified. That is preferable to inventing a “3-day”, “5-day” or “7-day” rule that may be wrong for your test.
Different blood tests, cultures, scans and hospital investigations have different reporting times.
If a hospital department requested the investigation, follow that department’s instructions for results and follow-up.
Use 0131 440 2043 and explain which test you are asking about.
A receptionist can help with the process, but interpretation of a medical result may require an appropriate clinician.
Register with Roslin Medical Practice
Roslin is currently accepting new patients who are new to the area, but its registration rules are unusually specific: the practice says it cannot accept people who simply want to transfer from another nearby practice.
NHS 24 says patients must live inside the practice boundary and recommends using the NHS Lothian practice-finder route when an address is uncertain.
Roslin says it no longer accepts new patients from Penicuik, Rosewell, Howgate, or east of Edgefield Road/Hunter Avenue in Loanhead towards Melville, Polton and Lasswade.
Forms can be collected from the practice or downloaded through NHS inform.
The practice says existing patients in the affected areas can choose to remain registered for the time being rather than being automatically removed solely because the boundary changed.
For comparison with another NHS Lothian-area registration model, see the Stewarton Medical Practice patient guide; its Ayrshire processes are different, so do not apply them to Roslin.
Who else can help besides a GP?
Roslin’s “Who should I see?” guidance is useful because it directs patients to the professional best suited to the problem rather than treating every issue as a GP appointment.
Practice nurse
Nurse clinics cover services including blood-pressure checks, dressings, cervical screening, immunisations, diabetes, asthma and COPD care, heart-care reviews, smoking support, health checks and stitch or clip removal.
Advanced physiotherapy
Every Midlothian GP practice has access to an Advanced Physiotherapy Practitioner for suitable muscle, bone and joint problems.
Mental health and wellbeing
The practice says its wider team can include a Wellbeing Practitioner and Primary Care Mental Health Nurse. Phone reception to ask about access.
Community pharmacy
Roslin encourages patients to consider their local pharmacist for common minor conditions and medicine advice before automatically seeking a GP appointment.
Optician
For eye problems, NHS Scotland’s community eyecare model allows patients to contact an optometry practice directly for NHS-funded eye assessment.
Maternity and child health
The practice publishes separate Midlothian community midwife, health visitor and child-health arrangements alongside normal general practice care.
Another Scotland-specific guide with a different phone-based care model is Great Western Medical Practice Aberdeen.
Accessibility: confirm your specific need before travelling
The current Roslin website includes an accessibility page for the website itself, but a complete current list of physical GP-surgery facilities could not be independently verified from the practice’s live patient pages.
If mobility access matters
Call 0131 440 2043 before the appointment and ask reception to confirm entrance access, toilet facilities, parking arrangements and the most suitable arrival point for your circumstances.
If communication access matters
Tell reception if you need information in an accessible format or have a communication requirement so the practice can advise what support is currently available.
Complaints and patient feedback
Roslin welcomes comments and suggestions but clearly separates general feedback from formal complaints.
General suggestion
The official contact form can be used for comments and suggestions about improving the practice. It must not be used for medical matters or official complaints.
Formal complaint
The practice says complaints should be made in writing to Chris Richardson, Practice Manager. A leaflet explaining the NHS practice-based complaints procedure is available from reception.
Scotland note: do not apply an English CQC GP rating
Roslin Medical Practice is in Midlothian, Scotland. An English-style CQC “Good”, “Outstanding” or “Requires improvement” GP rating should not be attached to this practice.
The appropriate live patient-information sources are Roslin Medical Practice itself, NHS 24, NHS inform and NHS Lothian services.
For another Scotland GP example, see the Albyn Medical Practice Aberdeen guide.
Map and directions to Roslin Medical Practice
Roslin Medical Practice
122 Penicuik Road
Roslin
Midlothian
EH25 9NT
When Roslin Medical Practice is closed
| Situation | Use this route |
|---|---|
| Life-threatening emergency | Call 999. |
| Urgent problem that cannot wait | Call 111 for NHS 24. |
| Common minor illness | Check NHS inform self-help guidance or contact a community pharmacy where appropriate. |
| Eye problem | Contact an NHS optometry practice directly where appropriate. |
| Routine appointment or admin request | Contact Roslin when reception reopens rather than using NHS 24 for a routine matter. |
Official sources used
- Roslin Medical Practice official website
- Official reception and GP consultation times
- Appointments, telephone advice and home visits
- Current repeat-prescription guidance
- Registration and practice-boundary information
- Who should I see? patient-routing guidance
- Practice policies and complaints information
- NHS 24 Roslin Medical Practice listing
- NHS inform Scotland GP directory
- Midlothian Council Roslin Medical Practice listing
Last verified: 21 September 2026.