Market Street Medical Practice: NHS GP appointments, Total Triage, prescriptions and patient help
Market Street Medical Practice is the Dalton-in-Furness NHS GP surgery at 92 Market Street, Cumbria, LA15 8AB. This guide explains phone access, Total Triage from June 2026, Accurx requests, appointments, opening hours, repeat prescriptions, NHS App, Patient Access, test results, sick notes, registration, home visits, doctors, nurse clinics, parking, accessibility, CQC rating and what to do when the surgery is closed.
Second listed number: 01229 463185. Use the numbers for appointment help, Total Triage access support, urgent same-day questions, routine booking, home visits, test results, registration questions, prescription problems, interpreter needs, access needs or if online forms are difficult.
Market Street Medical Practice
92 Market Street
Dalton-in-Furness
Cumbria
LA15 8AB
NHS.uk may show the organisation as Dalton Surgery, while the practice website and CQC use Market Street Medical Practice. Check that the address is 92 Market Street, Dalton-in-Furness.
Open directionsWhat people usually mean when they search for Market Street Medical Practice
Patients often search “Market Street Medical Practice appointments”, “Market Street Medical Practice phone number”, “Dalton Surgery”, “Market Street GP Dalton”, “Total Triage”, “Accurx”, “repeat prescriptions”, “Patient Access”, “NHS App”, “test results”, “sick note”, “join the surgery”, “home visits”, “doctors”, “nurse clinics”, “parking” and “CQC rating”. Each phrase has a different patient need, so this guide answers the practical problem behind the search.
| Search need | What the patient usually wants | Best next step |
|---|---|---|
| Appointments | Urgent same-day help, routine appointment, phone appointment or cancellation route. | Use the appointment section |
| Total Triage / Accurx | How the new online request system works from June 2026. | Use the Total Triage section |
| Repeat prescriptions | How to order medicine, email details, Patient Access and no-phone rule. | Use the prescription section |
| Patient Access / NHS App | Online prescription, test result, record and appointment management. | Use the online services section |
| Test results | When the practice contacts you and when to phone or visit. | Use the test results section |
| Sick note | Self-certification for 7 days or GP fit-note request after 7 days. | Use the sick note section |
| Doctors and nurses | Who works at the practice and which clinician might help. | Use the team section |
| Parking and accessibility | Car parking, cycle parking, disabled parking, step-free access and wheelchair access. | Use the parking/access section |
Patient decision hub: choose the right Market Street route in 60 seconds
Start here if you are not sure whether to submit Total Triage, phone the surgery, ask reception, use NHS App, speak to a pharmacist, contact NHS 111, or call 999.
I need help today
If symptoms are life-threatening, call 999. If the surgery is closed and the issue is urgent but not life-threatening, use NHS 111. During opening hours, use Total Triage, phone or reception depending on access.
I have a routine GP or admin request
From June 2026, the practice asks patients to submit online requests through Accurx or the NHS App where possible. Give enough detail so the triaging GP can route you safely.
I cannot use the internet
The practice says patients without internet can still phone 01229 462591 or visit the front desk, where reception can help fill in the form.
I need repeat medication
Use NHS account/NHS App, Patient Access, email, repeat print-out, reception box or post. Do not phone repeat prescription requests.
I need test results
The practice contacts patients if urgent treatment or urgent discussion is needed. Otherwise, use NHS account/NHS App or phone/visit between 9am and 5pm, ideally 2pm–6pm.
I need a home visit
Phone before 10:30am where possible. Home visits are for patients who are housebound because of illness or disability.
Market Street Medical Practice, Dalton Surgery or Market Street GP?
The official practice website and CQC use the name Market Street Medical Practice. NHS.uk lists the same GP organisation as Dalton Surgery with organisation code A82039. Both refer to the Dalton-in-Furness GP surgery at 92 Market Street, LA15 8AB.
| Name you see | What it usually means | Patient action |
|---|---|---|
| Market Street Medical Practice | Practice website and CQC name. | Use this when checking the practice site, CQC and local search results. |
| Dalton Surgery | NHS.uk organisation profile name for A82039. | Use this when checking NHS.uk registration and NHS service details. |
| Market Street GP Dalton | Common patient search phrase. | Check the address is 92 Market Street, Dalton-in-Furness, LA15 8AB. |
Market Street Medical Practice opening hours
The official contact and appointment pages show longer evening access on Tuesday and Thursday. Routine telephone access is listed from 8am, and Total Triage is listed as open 8am to 6:30pm from 1 June 2026.
| Day / access type | Official listed access | Patient tip |
|---|---|---|
| Monday | 8am to 6:30pm | Submit detailed triage requests early if you need help that day. |
| Tuesday | 8am to 7:30pm | Later listed opening may help some working patients; check appointment availability first. |
| Wednesday | 8am to 6:30pm | Good day for routine admin, prescriptions and follow-up questions. |
| Thursday | 8am to 7:30pm | Do not leave urgent symptoms until late evening; use NHS 111/999 if severe. |
| Friday | 8am to 6:30pm | Order medication early before the weekend. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help or 999 for emergencies. |
| Sunday | Closed | Use pharmacy for minor illness, NHS 111 for urgent advice, or 999 for danger signs. |
| Total Triage | 8am to 6:30pm from 1 June 2026 | Online requests do not create extra appointments; write clearly so the triaging GP can prioritise safely. |
How to request an appointment at Market Street Medical Practice
The official appointments page says urgent same-day appointment requests can be made by phone from 8am. For routine appointments, patients can phone, visit the surgery, or use NHS account/NHS App. The practice uses the information you provide to choose the most suitable doctor, nurse or health professional.
Call 999 for chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, serious allergic reaction or someone not responding.
Use phone or Total Triage. If you cannot use online tools, phone or visit reception for help.
Say what is wrong, when it started, whether it is getting worse, what you have tried and what you are worried about.
The appointments page says phone appointments are not given a specific time; you may be given a morning call window, 9am–1pm, or afternoon call window, 1pm–6:30pm.
Tell them if you prefer a specific doctor/nurse, phone/face-to-face/video/text/email, interpreter support, or communication adjustments.
Use NHS account/NHS App, Patient Access, phone, or reply CANCEL to your appointment reminder text.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered at Market Street Medical Practice. I need help because [one clear sentence]. Should I use Total Triage, book routine, speak to a nurse, ask a pharmacist, request a home visit, or contact NHS 111?
Total Triage and Accurx: what changes from June 2026?
The practice says Total Triage is open 8am to 6:30pm alongside the phone line and front doors from 1 June 2026. Instead of ringing only to book an appointment, patients are asked to submit an online request through the practice website or NHS App. This can be for medical or admin queries.
| Total Triage question | Practical answer | Patient tip |
|---|---|---|
| Is it only for medical problems? | No. The practice says requests can be medical or admin. | Use clear wording and choose the right category. |
| Can someone submit for a relative? | Yes, the practice says a relative can fill in the form if the patient cannot do it themselves. | Make sure the patient agrees where possible and give the correct patient details. |
| What if I have no internet? | You can still call the surgery or visit the front desk, where reception can help complete the form. | Online is usually quickest, but offline patients should not be blocked. |
| Does it create more appointments? | The practice says the system does not provide additional appointments. | The aim is safer prioritisation and routing to the right clinician. |
| Can reception override the GP triage decision? | The practice says receptionists cannot override the decision made by the triaging GP. | Give complete information in the first request. |
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I can take a call today on [phone number].
NHS App, Patient Access and online services
The official online services page says patients can use NHS account/NHS App or Patient Access to order repeat prescriptions, view test results, see parts of the health record, check or cancel appointments and see vaccination records. Patient Access setup requires visiting the surgery with photo ID so the practice can confirm your identity.
NHS App / NHS account
Useful for repeat prescriptions, appointment management, test results, health record access and NHS services where enabled.
Patient Access
Useful for repeat medication, appointments and record access once the surgery has verified your identity.
Setting up Patient Access
The practice says to visit the surgery with photo ID, receive a username/password, then register through Patient Access or the app.
Login safety
Never share NHS login codes, Patient Access passwords or medical record access with unofficial websites, callers or messages.
Market Street Medical Practice repeat prescriptions
The official prescriptions page says the easiest ways to order repeats are through NHS account/NHS App or Patient Access. You can also email a request, tick items on your repeat print-out and place it in the reception box, or post it through the front door. The practice does not take repeat prescription requests over the phone.
NHS App or NHS website
Order repeat medicines and choose the items you need from your repeat list.
Patient Access
Use Patient Access if you are registered and the medicines appear on your repeat prescription list.
Email request
Email repeat requests to lscicb-mb.a82039.prescriptions@nhs.net with required details.
Paper repeat slip
Tick the items on your repeat print-out and place the list in the box at reception or post through the front door.
| Prescription issue | What it usually means | Practical next step |
|---|---|---|
| Email request | The practice says email must include name, date of birth, medicine name, strength and chemist. | Write each medicine separately and include the pharmacy you want it sent to. |
| Collecting prescription | The official page says you can usually collect from the pharmacy 3–5 working days after ordering. | Check the pharmacy before travelling, especially before weekends and bank holidays. |
| Medicine not showing online | It may not be on repeat, may need review, or may be too early to request. | Use the medication query form and include medicine name, dose and why you need it. |
| Medication review due | The practice may ask repeat-prescription patients to attend review. | Book the review promptly to avoid future prescription delays. |
| Old or unused medicine | Medicines should not go in household bin or toilet. | Return old medicines to a pharmacy or bring them to the surgery as advised. |
Pharmacy, nominated chemist and medicine advice
The practice says you need to choose a pharmacy to collect your prescription from. This is called nominating a pharmacy. Pharmacists can also help with medicine questions and common minor illnesses.
| Need | Best route | Why it helps |
|---|---|---|
| Choose or change pharmacy | Use the app/website where you order repeats, ask the GP practice, or ask a pharmacy that accepts repeats. | Helps your prescription go to the right place. |
| Minor illness | Ask a local pharmacist first where suitable. | Pharmacists can advise on coughs, colds, sore throats, tummy trouble, aches and pains. |
| Side effects | Ask pharmacist or use NHS Medicines A to Z. | Many medicine questions do not need a GP appointment first. |
| Private consultation | Ask at the pharmacy. | The official page says most pharmacies have private consultation rooms. |
Helpful NHS App video for prescriptions and online access
This NHS App video is useful if you want to understand how digital NHS access can support prescriptions, appointments and records. Always follow Market Street Medical Practice’s own instructions for Total Triage, Patient Access, repeat prescriptions and test results.
Test results and result questions
The official test results page says the practice will contact you if results show that you need urgent treatment or urgent discussion with a doctor. Once a doctor has reviewed the results, patients can view them through NHS account/NHS App, or phone/visit the surgery between 9am and 5pm. The page suggests calling during the quieter period of 2pm to 6pm where possible.
GP-ordered tests and hospital-ordered tests can have different result routes.
Results should be interpreted after a doctor or clinician has reviewed them.
This may be the easiest way to see reviewed results.
If calling, the practice suggests the quieter period of 2pm to 6pm where possible.
If symptoms get worse while waiting, use Total Triage, phone, NHS 111 or 999 depending on severity.
Sick notes, fit notes and self-certification
The official sick notes page says that if you have been off sick for more than 7 days, you can request a sick note by form, phone or visiting the surgery from 9am to 5pm. If you have been off sick for 7 days or less, your employer should not ask for GP medical evidence and can ask you to self-certify.
7 days or less
Use self-certification. Your employer may ask you to complete their form when you return to work.
More than 7 days
Use the official sick note request route, phone or visit from 9am to 5pm.
Hospital treatment
If hospital treated you, ask the hospital team whether they should issue paperwork or a discharge note.
Routine employer letter
Do not use emergency or urgent same-day care only for routine work paperwork unless there is also a medical problem needing urgent help.
Home visits: when to request one
The appointments page says to telephone reception before 10:30am where possible if you require a home visit. A doctor may phone you back because your problem might be handled by telephone advice or hospital attendance. Home visits are available only for patients who are housebound because of illness or disability.
| Situation | Likely route | Important note |
|---|---|---|
| Housebound due to illness or disability | Phone before 10:30am if possible | Give clear details so the doctor can assess urgency. |
| Doctor phone-back first | Be ready for a call | The doctor may deal with the issue by phone or arrange another service. |
| Transport difficulty only | Usually arrange transport or ask about support | Home visits are not mainly for transport difficulty. |
| Emergency symptoms | Call 999 | Do not wait for a GP home visit in an emergency. |
Register with Market Street Medical Practice
The official “Join the surgery” page says to check the catchment area before filling out a registration form. Patients can complete an online registration form or visit reception to collect a paper registration form. Having your NHS number is helpful when registering.
Use the official registration page or NHS Find a GP before starting forms.
The practice links to an online registration form and says paper forms are available from reception.
The practice says it is helpful to have your NHS number when registering.
If you take regular medication, make sure you have enough while records and repeat authorisations move.
The practice says proxy access can be set up if both people are registered with the surgery.
Doctors, nurses and wider team
The official staff page lists doctors, nurses, healthcare assistants, practice management, administration, secretaries, community midwives, community nurses and health visitors. Working-day schedules for each doctor were not shown on the accessible staff page, so confirm individual clinician availability with the surgery.
| Team type | Officially listed examples | Patient note |
|---|---|---|
| Doctors | Dr James O’Donovan, Dr Jennifer Newman, Dr David Head, Dr Sarah Richardson, Dr Samantha Devenny, Dr Kim Brockbank, Dr J Corrin | Ask for continuity if a clinician already knows your problem, but you may wait longer for a preferred doctor. |
| Nurses | Julie Hall, Laurie McDougall, Gemma Pearson | Nurses support chronic disease reviews, travel injections, smears, contraception advice and immunisation clinics. |
| Healthcare assistant | Julie Cragan | Healthcare assistants may support checks and practical clinical tasks depending on appointment type. |
| Community midwives | Furness General Hospital Labour Ward route listed as 01229 870870 | Useful for pregnancy/midwife-related contact, but follow current maternity instructions. |
| Community nurses | Community nurse contact listed as 01229 465759 | For patients confined to home needing nursing assistance, arranged with doctor input. |
| Health visitors | Health visitor contact listed as 01229 462434 | Health visitors advise families and young children. |
Clinics and services patients often need
The official clinics page says practice nurses hold regular clinics for asthma, diabetes, coronary heart disease and hypertension. The page also mentions travel injections, cervical smears, contraceptive advice, child immunisation by appointment, family planning and some non-NHS or occupational vaccination services that may involve charges.
Parking, disabled access and visiting the surgery
The official contact page lists disabled parking, disabled WC, induction loop, step-free access and wheelchair access. It also lists car parking, cycle parking and disabled parking. The official page did not publish parking fees, so plan extra time before travelling.
Parking
Car parking, cycle parking and disabled parking are listed. Parking fees were not published in the official source checked.
Step-free and wheelchair access
Step-free access and wheelchair access are listed. Ask reception in advance if you need extra help.
Hearing support
An induction loop is listed. Tell reception if you need hearing or communication support.
Carer or interpreter
Tell the practice if you have a carer, need proxy access, or need interpreter/communication support for an appointment.
Hello, I have an appointment or request with Market Street Medical Practice. I need help with [wheelchair access / hearing support / interpreter / carer involvement / extra time]. Can this be added to my appointment notes?
CQC rating, patient feedback and how to read reviews
CQC lists Market Street Medical Practice as Overall Good. CQC’s profile shows the latest inspection was 16 June 2016, the report was published 19 August 2016, and CQC reviewed available information on 6 July 2023 without finding evidence that it needed to reassess the rating at that stage.
Official inspection rating
CQC is the formal inspection source and currently lists the practice as Good overall.
Total Triage change
Because the appointment model changed in 2026, older reviews may not describe the current access system.
Read patterns, not one comment
Look for repeated themes around phones, prescriptions, triage and communication rather than relying on one old review.
Need a response?
Use official complaints or feedback routes if you need the practice to respond, not only a public review.
Market Street Medical Practice map, directions and local travel notes
Address: Market Street Medical Practice, 92 Market Street, Dalton-in-Furness, Cumbria, LA15 8AB. Use the map for planning only. Confirm appointment time, opening hours and access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need medicine packets, samples, letters or forms.
If you are late
Call reception as soon as possible. Nurse, immunisation, smear or time-limited clinics may not be able to run late safely.
If someone else is driving
Send the full address and postcode: 92 Market Street, Dalton-in-Furness, LA15 8AB.
Parking and mobility
Car parking, cycle parking, disabled parking and step-free access are listed, but live spaces and parking conditions can vary.
What to do when Market Street Medical Practice is closed
The official pages say to use NHS 111 online or call 111 if you need medical help when the surgery is closed. NHS 111 online is for people aged 5 and over; call 111 if you need help for a child under 5. Call 999 in a medical or mental health emergency when someone is seriously ill or injured and their life is at risk.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, overdose, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the surgery to reopen. |
| Child under 5 needing urgent advice | Call 111 | The official guidance says NHS 111 online is for people aged 5 and over. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, tummy trouble, aches and pains, medicine questions. |
| Mental health emergency | 999 if immediate danger, NHS 111 if urgent | Mental health emergencies should be treated as seriously as physical emergencies. |
Official source check and reference notes
Official sources checked before writing: NHS.uk Dalton Surgery profile, Market Street Medical Practice official website, contact page, appointments page, Total Triage announcement, prescriptions page, online services page, sick notes page, test results page, join-the-surgery page, staff page, clinics page, services page and CQC profile.
Official links: official NHS.uk Dalton Surgery profile · official Market Street Medical Practice website · official contact and opening hours · official appointments page · official Accurx Total Triage request · official repeat prescriptions page · official online services page · official test results page · official sick notes page · official join the surgery page · official staff page · official clinics page · official CQC Market Street profile · official NHS 111 online
Why this page is built this way: real users search phone, address, opening times, Total Triage, Accurx, appointments, Patient Access, NHS App, prescriptions, pharmacy, test results, sick notes, registration, doctors, nurses, parking and CQC. This guide answers those intents in one place while still sending users to official sources for final confirmation.