Heathview Medical Practice: NHS GP appointments, hours, Rapid Health, prescriptions and patient help
Need Heathview Medical Practice phone number, opening hours, Rapid Health appointments, repeat prescriptions, registration, test results, doctors, home visits, Glascote Health Centre, Wilnecote Surgery, Stonydelph Medical Practice, email, CQC rating or out-of-hours help? This guide gives the safe next step first, then links to official sources.
Use this number for: urgent same-day GP queries, appointment help, home-visit requests, out-of-hours diversion when closed, registration questions, prescription problems, test-result queries, access needs, or if online tools are difficult.
Glascote Health Centre
60 Caledonian
Glascote
Tamworth, Staffordshire
B77 2ED
NHS.uk and CQC list Heathview Medical Practice at 60 Caledonian, Glascote Heath, Tamworth. The practice also has Wilnecote and Stonydelph sites.
Directions to GlascoteGoogle and Bing search-intent map for Heathview Medical Practice
People search for Heathview Medical Practice in many ways: appointments, opening hours, Rapid Health, repeat prescriptions, online services, Glascote Health Centre, Wilnecote Surgery, Stonydelph Medical Practice, doctors, CQC, email, test results, new patient registration, home visits and pharmacy help. This page answers each search intent directly.
| Search phrase | What the user usually needs | Best section |
|---|---|---|
| Appointments | Rapid Health, face-to-face PA appointments, phone booking, nurse or HCA appointment route. | Appointments |
| Opening hours | Glascote, Wilnecote and Stonydelph opening times, Thursday early closing, training closures. | Opening hours |
| Repeat prescriptions | 72-hour processing, no phone requests, email request, EPS and medication review. | Prescriptions |
| Rapid Health | Online appointment booking and when not to use it for home visits. | Rapid Health guide |
| Doctors | Official GP names, named GP note and which clinician may be more suitable. | Doctors and team |
| Test results | Call between 14:00 and 17:00, confidentiality policy and follow-up responsibility. | Test results |
| General practice email vs prescription email, and what not to send by email. | Email guide | |
| Reviews / CQC | Overall Good rating and how to read reviews safely. | Reviews and CQC |
Unique patient decision hub: choose the right Heathview route in 60 seconds
Use this quick hub before calling or using an online form. It helps you choose the right NHS route and avoid delays.
I need help today
If symptoms are life-threatening, call 999. If urgent but not life-threatening and the practice is closed, use NHS 111. If open and GP-suitable, call or use the official route.
I need a routine appointment
Use Rapid Health where suitable or call reception. Nurse and HCA appointments should be booked by calling reception.
I need a home visit
Call reception before 10:00. The practice homepage says patients requesting home visits for housebound patients should call reception and not use Rapid Health.
I need repeat medicine
Use online repeat ordering, email the prescription address, post or hand in your slip. Allow 72 hours and include weekends/bank holidays in your planning.
I need test results
Call between 14:00 and 17:00. Reception cannot clinically explain results, so ask what follow-up is needed if something is unclear.
I am new to Tamworth
Use the NHS online Register with a GP surgery service or complete paper forms. Check the practice boundary and allow time for processing.
Heathview Medical Practice locations: Glascote, Wilnecote and Stonydelph
Heathview Medical Practice has three Tamworth-area sites. Always check which site your appointment is booked at before travelling, because opening hours and phone numbers differ by branch.
| Site | Address | Phone |
|---|---|---|
| Glascote Health Centre | 60 Caledonian, Glascote, Tamworth, B77 2ED | 01827 281000 |
| Wilnecote Surgery | Parsons Street, Wilnecote, Tamworth, B77 5BD | 01827 280800 |
| Stonydelph Medical Practice | 55 Ellerbeck, Stonydelph, Tamworth, Staffordshire, B77 4JA | 01827 899919 |
Heathview Medical Practice opening hours
The official opening-hours page lists Glascote Health Centre as open Monday to Friday from 8:00am to 6:30pm. Wilnecote Surgery and Stonydelph Medical Practice are generally listed Monday to Wednesday and Friday from 8:00am to 6:30pm, with Thursday closing at 2:00pm. Saturdays and Sundays are listed as closed for normal routine access.
| Site | Typical official listed hours | Patient note |
|---|---|---|
| Glascote Health Centre | Monday to Friday, 8:00am to 6:30pm | Main listed site. Check training and bank-holiday closures before travelling. |
| Wilnecote Surgery | Monday to Wednesday and Friday, 8:00am to 6:30pm; Thursday 8:00am to 2:00pm | Wilnecote is within walking distance from Wilnecote train station. |
| Stonydelph Medical Practice | Monday to Wednesday and Friday, 8:00am to 6:30pm; Thursday 8:00am to 2:00pm | Use full address 55 Ellerbeck, B77 4JA. |
| Extended access | 18:30 to 20:00 on certain days and occasional Saturdays | Contact reception for details; do not assume walk-in weekend access. |
| Training closures | One Tuesday afternoon each month from 1pm on listed dates | Check the official opening-hours page for the current closure list. |
| When closed | Call 01827 281000 for diverted out-of-hours advice or use NHS 111 | Use 999 for emergencies. |
How to book a Heathview Medical Practice appointment
The official appointments page says consultations are by appointment and the practice uses a ten-minute appointment system. A clinician will usually be able to see you on the same day if you have urgent problems. Online appointments are available through the practice route, but nurse and HCA appointments should be booked by calling reception.
Call 999 for life-threatening symptoms. Use NHS 111 if the practice is closed and the problem is urgent but not life-threatening.
The official site shows Rapid Health for appointment access. Use it for appropriate online appointment requests.
The practice says nurse or HCA appointments should be booked through reception.
Say what started, when it started, whether it is getting worse, what you have tried and which site you can attend.
The practice offers extended hours appointments between 18:30 and 20:00 on certain days and occasional Saturdays.
The practice warns that persistent appointment non-attendance can put your registration at risk.
Hello, my name is [your name]. My date of birth is [date of birth]. I am registered with Heathview Medical Practice. I need help because [one clear sentence]. I can attend [Glascote / Wilnecote / Stonydelph] if needed. What is the safest appointment route?
Rapid Health online appointment guide
The official homepage and appointment page show Rapid Health as the online appointment route. The key patient warning is that only certain appointment types are suitable online. The official appointment page says only face-to-face appointments with PAs can be made online, and nurse or HCA appointments should be booked by calling reception.
Use Rapid Health for suitable online booking
Use the official practice website link. Do not use random third-party links from search results.
Do not use it for home visits
The practice homepage says patients requesting home visits for housebound patients should call reception, not use Rapid Health.
Call for nurse or HCA appointments
For nurse clinics, blood pressure checks, injections, reviews or HCA tasks, phone reception.
Keep your contact details updated
The practice uses text reminders, so update your mobile number, address and email when they change.
Heathview Medical Practice login, NHS App and online services
Patients searching for “Heathview Medical Practice login” usually need NHS App, online appointment booking, repeat prescription ordering, test results or record access. The practice website includes NHS App information and online services.
NHS App
With full access, the NHS App can help patients order repeat prescriptions, nominate a pharmacy, view parts of the GP record and use NHS 111 online.
Identity verification
You may need to prove who you are to get full NHS App access. Follow the official NHS App instructions.
Login safety
Do not enter NHS login or medical details on unofficial websites. Start from the NHS App or the official practice site.
Cannot access online tools?
Call reception and explain whether the issue is app login, prescription access, appointment booking or record access.
Helpful NHS App video for GP services
This NHS App video helps explain repeat prescriptions, records and online NHS services. Always follow Heathview Medical Practice’s own instructions for Rapid Health, appointments and prescription requests.
Heathview Medical Practice repeat prescriptions
The official prescriptions page says repeat prescriptions can be requested online, by sending the computer slip by post, by handing it in at reception, or by emailing the prescription request address. The practice says it does not accept repeat prescription requests over the telephone. Allow 72 hours, and remember weekends and bank holidays.
| Prescription need | Official route | Patient note |
|---|---|---|
| Routine repeat prescription | Use online ordering, post slip, hand in at reception or email the prescription address. | Do not phone routine repeat requests. |
| Processing time | Allow 72 hours. | Weekends and bank holidays are not normal processing days. |
| Electronic Prescription Service | Ask reception to sign up for your chosen pharmacy. | This lets the practice send most prescriptions directly to the chemist. |
| Medication review due | Book with a doctor, nurse practitioner or practice nurse. | Reviews are needed at least once a year for repeat medication. |
| Medicine question | Ask a local pharmacist, use the medication query route, or contact the surgery. | Pharmacists can help with many medicine questions. |
Local pharmacy help and Pharmacy First
The official prescriptions page says local pharmacists can answer questions about medicines and common ailments. It also lists Pharmacy First information for eligible patients and a list of local pharmacies.
Test results, blood tests and X-rays
The official test-results page asks patients to call the surgery between 14:00 and 17:00 for results. Reception staff are not qualified to comment clinically on results, and the practice says it is the patient’s responsibility to check results and make any necessary follow-up appointment with the doctor.
When you attend for a test, ask how long the result normally takes.
The practice asks patients to call between 14:00 and 17:00 for results.
Results are usually given only to the person they relate to unless permission has been recorded.
Reception cannot interpret results clinically, so ask if a doctor follow-up appointment is required.
If symptoms get worse before results return, contact the practice, use NHS 111 or call 999 depending on severity.
Home visits: when to request one
The official appointments page says patients should call reception before 10:00 if they need a home visit. The practice encourages patients to come to the surgery where proper equipment and facilities are available. Home visits are only for patients who are housebound or too ill to visit the practice.
| Situation | Best route | Important note |
|---|---|---|
| Housebound or too ill to attend | Call reception before 10:00. | Give clear details so the doctor can decide urgency. |
| Acute condition at home | Ask about the local acute visiting team. | The practice mentions a local acute visiting team for acute conditions. |
| Community nursing need | GP referral may be needed. | Community nurses can visit at home if referred by the GP. |
| New baby / child under five | Health visitor route may apply. | The practice notes health visitor support for recently registered families with young children. |
| Emergency symptoms | Call 999. | Do not wait for a home visit in an emergency. |
Register with Heathview Medical Practice as a new patient
The official new-patients page says patients can register by downloading forms and returning them to the surgery in person or by email. It also says the practice uses the NHS “Register with a GP surgery” online service. Online registration does not require proof of address, immigration status, ID or NHS number, although the practice page also notes ID checks for its form process.
Use the postcode checker on the official registration page before starting.
The official page links to the NHS Register with a GP surgery route.
Forms can be returned to the surgery in person or by email.
The official page says registration can take up to two weeks to complete.
If you take repeat or controlled medication, speak to your old GP, new GP and pharmacy before you run out.
Parents, family members or carers may be able to access someone else’s information through proxy access if both are registered with the practice.
Heathview Medical Practice doctors and clinical team
The official staff page says every registered patient has a nominated GP, but patients do not need to consult only their named GP when booking. The practice says a patient’s needs usually decide the most appropriate clinician, while patient wishes are considered where possible.
| Clinical role | Official listed team examples | Patient note |
|---|---|---|
| GP partners | Dr Faisal Yunas, Dr Gulrez Shaikh, Dr Waris Ahmad, Dr Nishad Shaheed | Several doctors are listed as trainers or educational supervisors. |
| Salaried GPs | Dr Jackson Mandizvidza, Dr Max Trotz, Dr Hamza Malik, Dr Sarah Jamshaid, Dr Aqid Malick | Availability can change, so check the official page before requesting a named doctor. |
| Physician Assistants | Baldev Rayet, Ashley Reynolds, Sajid Gulab, Deimante Mingailaite, Dariush Zarrabi, Ilaf Salih | Online face-to-face PA appointments may be available through the practice route. |
| Nurse Practitioner / Trainee ACP | Ivan Niiankrah, Charley Beavon | May support urgent or same-day clinical needs where appropriate. |
| Practice nurses and HCAs | Practice nurse, nurse associate and healthcare assistant team | Call reception for nurse and HCA appointments. |
Clinics, services and online review forms
The official services and online forms pages show practical routes for ongoing health reviews and common admin tasks. Exact availability can change by clinician, appointment type and current NHS pathways.
Sick notes, fit notes and work letters
The official services page links to Sick/Fit Note Certificates. Many employers do not need a GP fit note for the first part of sickness, so check what your employer needs before asking the practice.
Check self-certification first
Your employer may accept self-certification for the first part of sickness. Ask them before using a GP appointment only for paperwork.
Give clear dates
Say when the illness started, whether you are still off work, and whether hospital or another clinician has already seen you.
Use the right route
Use the official service or online route where available. Do not use emergency appointments only for fit-note admin.
Hospital care may need hospital paperwork
If hospital treated you, ask the hospital team whether they should provide discharge paperwork or a note.
Email, prescription email and safe contact rules
The official contact page lists a general practice email and a separate prescription request email. It also clearly warns patients not to use the practice email address for clinical concerns, urgent requests, or booking/changing appointments.
| Need | Best route | Why |
|---|---|---|
| Urgent medical problem | Phone, NHS 111 or 999 depending on severity. | Email may not be read quickly enough. |
| Book or change appointment | Use appointment route or phone reception. | The official site says not to use the general email for booking/changing appointments. |
| Prescription request | Use the prescription email, online ordering, post or reception slip. | Include enough patient details for safe processing. |
| Clinical concern | Phone or appointment route. | The official site says not to use the general email for clinical concerns. |
| Complaint or suggestion | Use the official complaints/suggestions route. | Complaints need proper handling and a clear timeline. |
Access, text reminders, disabled facilities and public transport
The official new-patients page says disabled patient facilities are available, including car park space, ramp and toilet. The appointments page says the practice uses text reminders, so patients should keep contact details updated.
Text reminders
Register for SMS reminders and keep your mobile number updated to avoid missed appointment messages.
Disabled access
The practice lists disabled facilities including car park space, ramp and toilet. Ask reception if you need specific support.
Public transport
The official page notes Arriva buses in Tamworth, including Wilnecote number 8, Stonydelph number 7 and 65, and Glascote number 4 and 65.
Wilnecote train station
Wilnecote Surgery is listed as within walking distance from Wilnecote train station. From Tamworth station, the page mentions the 65 from Corporation Street.
CQC rating, reviews and patient feedback
CQC lists Heathview Medical Practice as Overall Good. CQC also lists Safe, Effective, Caring, Responsive and Well-led as Good on the current profile. Reviews can be useful, but always check dates and look for patterns rather than relying on one old comment.
CQC inspected quality
CQC is more formal than star reviews. Use it to check the current regulated-service record and inspection details.
Patient Participation Group
The PPG works with the practice to improve services and communication between the practice and patients.
Be careful with old reviews
Phone systems, Rapid Health, staffing, sites and access rules can change. Check the date of any review.
Look for patterns
Repeated themes about phones, prescriptions, appointment access and communication are more useful than one isolated comment.
Suggestions and complaints
The official suggestions and complaints page says comments and suggestions are important, but medical matters and official complaints cannot be dealt with via the simple suggestions form. If the matter is medical, telephone reception to make an appointment with the appropriate person.
If your concern is about symptoms, treatment or medication, call reception for the correct clinical route.
The official page says the suggestion form is for comments about the practice and service improvement ideas.
Provide dates, people involved if known, what happened and what outcome you want.
Save appointment dates, prescription requests, text messages, letters and complaint reference details.
Heathview Medical Practice vs other Tamworth GP searches
Search results may mix Heathview Medical Practice with nearby Tamworth surgeries, pharmacies, Stonydelph results, Wilnecote results or old Dosthill references. This guide is for Heathview Medical Practice with main CQC/NHS address at 60 Caledonian, Glascote, Tamworth, B77 2ED, and branch information for Wilnecote and Stonydelph.
Heathview Medical Practice map and directions
Main listed site: Glascote Health Centre, 60 Caledonian, Glascote, Tamworth, B77 2ED. Use the map for planning only. Confirm your actual appointment site before travelling.
Glascote Health Centre
60 Caledonian, Glascote, Tamworth, B77 2ED. This is the main NHS and CQC listed site.
Wilnecote Surgery
Parsons Street, Wilnecote, Tamworth, B77 5BD. Check Thursday early closing before travelling.
Stonydelph Medical Practice
55 Ellerbeck, Stonydelph, Tamworth, Staffordshire, B77 4JA. Use full address in maps.
Before leaving home
Take your phone, appointment text, medicine list, glasses, hearing aids, sample pot if requested and any hospital letter.
What to do when Heathview Medical Practice is closed
The official contact and opening-hours pages say that when the practice is closed, patients can still telephone 01827 281000 and the call will be diverted free of charge to the out-of-hours service. NHS 111 is available 24 hours a day, and 999 should be used for genuine emergencies.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, severe shortness of breath, stroke signs, collapse, heavy bleeding, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need help today and cannot wait for the surgery to reopen. |
| Closed surgery but urgent advice needed | Call 01827 281000 for out-of-hours diversion | The official page says the call is diverted free of charge. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine advice and common ailments. |
| Mental health crisis | NHS 111, local crisis service, Samaritans 116 123, or 999 if immediate danger | You feel unsafe, at risk of harm, or need urgent mental health support. |
Official source check and reference notes
Official sources checked before writing: NHS.uk, the official Heathview Medical Practice website, contact page, opening-hours page, appointments page, prescriptions page, new-patients page, staff page, test-results page, services page, online-forms page, suggestions/complaints page, CQC and NHS 111.
Official links: NHS.uk Heathview Medical Practice profile · Official practice website · Contact · Opening hours · Appointments · Prescriptions · New patients · Staff · Test results · Services · Suggestions and complaints · CQC record · NHS 111 online
Why this guide is built this way: real users search by task, not only by the official GP name. This guide covers appointments, hours, Rapid Health, branch sites, prescriptions, results, registration, doctors, services, home visits, email, CQC and out-of-hours help in one place.