Heathcot Medical Practice: appointments, opening hours, prescriptions, test results and NHS help
This complete guide helps patients use Heathcot Medical Practice in Woking without confusion: appointment triage, online form hours, phone numbers, York House Medical Centre, Knaphill Surgery, Brewery Road Surgery, repeat prescriptions, NHS App, test results, fit notes, registration, medical records, doctors, CQC rating, access needs and what to do when the surgery is closed.
Use this number for: appointment-form help if online is difficult, urgent same-day questions, home-visit needs, registration support, test-result questions after 2pm, access needs, named-GP questions, proxy access and general practice enquiries.
Heathcot Medical Practice
York House Medical Centre
Heathside Road
Woking
Surrey
GU22 7XL
The official practice website also lists Knaphill Surgery and Brewery Road Surgery under “Our surgeries”. Check the exact site before travelling.
Open directionsGoogle and Bing search-intent map for Heathcot Medical Practice
Patients search in many different ways before finding the correct NHS route. This guide answers the real intent behind common searches such as Heathcot Medical Practice appointments, opening hours, phone number, repeat prescriptions, NHS App, login, online form, doctors, test results, fit note, register, Knaphill Surgery, Brewery Road Surgery, York House Medical Centre, Woking and CQC rating.
| Search phrase | What the user usually needs | Best section |
|---|---|---|
| Appointments | Online form, phone, in-person route, triage, urgent/routine appointment difference and evening/weekend access. | Appointments |
| Opening hours | Main York House hours and caution about branch access, training closures and safety switches. | Opening hours |
| Repeat prescriptions | NHS App, NHS account, online form and the rule that phone repeat requests are not accepted. | Prescriptions |
| Test results | NHS App, online request, 5-working-day response and phone after 2pm. | Test results |
| Fit note | Self-certification for 7 days or less, fit-note request for more than 7 days and hospital-treatment route. | Fit notes |
| Doctors and reviews | Current staff list, named GP rule, CQC rating and how to read older review pages safely. | Team and reviews |
Unique patient decision hub: choose the right Heathcot route in 60 seconds
Use this section each time you need the practice. It helps you avoid the wrong queue, wrong site or wrong NHS service.
I need help today
If symptoms are dangerous, call 999. If urgent but not life-threatening and the surgery is closed, use NHS 111. If it is GP-suitable and the practice is open, use the medical issue form or phone if online is difficult.
I need a routine appointment
Use the online form and say it is routine. Routine requests may be arranged within the next two weeks where appropriate. Asking for a specific clinician may mean a longer wait.
I need repeat medicine
Use the NHS App, NHS account or repeat prescription form. Do not phone repeat prescriptions because the practice says phone requests are not accepted for patient safety.
I need test results
Use NHS App or online request. The practice says online test-result requests are answered within 5 working days. Phone after 2pm if you need to ask by phone.
I need a fit note
If off sick 7 days or less, self-certification usually applies. If off more than 7 days, use the official fit-note request route. If hospital treated you, ask the hospital doctor first.
I need the right site
The official site lists York House, Knaphill Surgery and Brewery Road Surgery. Branch access can change, so check official contact details before travelling.
Heathcot Medical Practice sites, addresses and phone numbers
The official practice homepage lists “Our surgeries” as Heathcot Medical Practice, Knaphill Surgery and Brewery Road Surgery. York House Medical Centre is the main NHS profile site. Branch access can change, and NHS branch pages may show temporary or separate status messages, so confirm the live official practice page before travelling to a branch.
| Site | Address | Phone / patient note |
|---|---|---|
| York House Medical Centre | Heathside Road, Woking, Surrey, GU22 7XL | 01483 761100 Main listed site on NHS.uk and official surgery details. |
| Knaphill Surgery | Redding Way, Knaphill, Woking, Surrey, GU21 2DN | 01483 473464 Listed on the official “Our surgeries” page. Check current access before travelling. |
| Brewery Road Surgery | 54 Brewery Road, Woking, Surrey, GU21 4NB | 01483 724829 Listed on the official “Our surgeries” page. Check current access before travelling. |
Heathcot Medical Practice opening hours
The official surgery details page lists the main Heathcot Medical Practice / York House Medical Centre site as open Monday to Friday from 8:00am to 6:30pm. Saturday and Sunday are listed as closed for routine access.
| Day | Main listed opening | Patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use online form early or phone if online access is difficult. |
| Tuesday | 8:00am to 6:30pm | Good for routine requests, test result queries and admin support. |
| Wednesday | 8:00am to 6:30pm | Check branch/site location before travelling. |
| Thursday | 8:00am to 6:30pm | Order repeat medicine early if needed before the weekend. |
| Friday | 8:00am to 6:30pm | Do not leave urgent prescription or admin issues until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency medical help. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
How to request a Heathcot Medical Practice appointment
The official appointments page says you can request an appointment using an online form, by phoning the surgery, or in person. All requests are reviewed and triaged. The practice uses the information you give to decide how quickly you need help, who is best to help, and whether an in-person appointment is needed.
Use 999 for emergencies. Use NHS 111 if the surgery is closed and you need urgent advice.
The form is available on the web and in the NHS App, usually between 8am and 4pm on weekdays.
The practice says it treats all requests the same way, no matter whether you use online form, phone or in-person route.
If you feel you need urgent help, say that clearly. The practice may offer same-day or next-day care where appropriate.
Say when it started, whether it is getting worse, what you have tried, medication, allergies and what you are worried about.
Tell the practice if you need an interpreter, cannot come to the surgery, need communication support, or prefer a specific professional.
Hello, my name is [your name]. My date of birth is [date of birth]. I am registered with Heathcot Medical Practice. I cannot use the online form / I need help today. My main problem is [one clear sentence]. Can you add my request for clinical review?
Online services, NHS App, forms and login help
The official website says patients can use the NHS App or online forms for several tasks. Use the official practice site or NHS App only. Do not use random third-party login pages for medical records, prescriptions or appointment requests.
| Online route | What it helps with | Important note |
|---|---|---|
| Help with a medical issue form | Medical issue and appointment requests | Usually available weekdays 8am to 4pm; may be switched off for safety. |
| Contact the surgery online | Questions, admin tasks and sending information | Use the appointments page for medical issue or appointment requests. |
| NHS App / NHS account | Prescriptions, test results, records and contacting the surgery where enabled | You need NHS login details and may need identity checks. |
| Medical record access | GP record, allergies, medication, test results, appointment notes and letters | You may need to ask the surgery once for full access. |
| Proxy access | Parents, family or carers can be linked to manage some online services | Contact the surgery for proxy-access help. |
Heathcot Medical Practice repeat prescriptions
The official repeat prescription page says patients can order repeat medication through the NHS App or NHS account. It also says repeat prescriptions cannot be ordered by phone, to protect patient safety. If you do not have access to NHS App or other online services, the practice offers an online repeat prescription form.
NHS App / NHS account
Use your NHS account to order repeat medication. Check medicine name, dosage and nominated pharmacy before submitting.
Online repeat form
Use the practice repeat form if you do not have access to other online services. You will need the medication name and dosage.
No phone repeat requests
The official page says repeat prescriptions cannot be ordered by phone. Use online or written routes instead.
Nominated pharmacy
Check where your electronic prescription will be sent. Keep your pharmacy nomination updated in NHS App or through the correct route.
Test results, blood tests, urine tests, scans and privacy
The official test-results page says patients can view results online or contact the surgery. It mentions blood tests, urine tests, x-rays and ultrasounds. Online test-result requests are responded to within 5 working days, and phone queries about results should be made after 2pm.
GP-ordered and hospital-ordered results can have different follow-up routes.
If access is enabled, you may be able to view or ask for results online.
The official page says the practice responds to online test-result requests within 5 working days.
The official page asks patients to call about test results after 2pm.
Results are usually given directly to the patient only, unless permission is recorded or the patient may find it difficult to understand.
Sick notes, fit notes and self-certification
The official fit-note page says you usually do not need a fit note if you are off work sick for 7 days or less. This is normally covered by self-certification. If you are off work for more than 7 days, your employer will usually ask for a fit note from a doctor.
| Situation | What to do | Patient note |
|---|---|---|
| Off sick 7 days or less | Use self-certification if your employer accepts it | A GP fit note is usually not needed. A charge may apply if you request one anyway. |
| Off sick more than 7 days | Request a fit note through the official route | There is normally no charge for a fit note after more than 7 days off sick. |
| Hospital treatment | Ask the hospital doctor | The official page says to ask the hospital doctor if you are getting hospital treatment. |
| Practice needs more information | Be ready for phone or face-to-face appointment | The practice may ask you to make an appointment. |
Register with Heathcot Medical Practice as a new patient
The official registration page says you usually need to live within the practice boundary to join the surgery. It also says the registration process takes around 15 minutes online, and records can take around a month to transfer from your old GP practice.
Use the official boundary checker or contact the surgery if you are not sure.
The registration form asks for a 10-digit NHS number. You can find it on prescriptions, appointment letters or the NHS service.
The official page advises having at least one month’s medication supply because record transfer can take around a month.
You can use the online form or complete a paper form and send it by email or drop it at reception.
If you are in the area for less than 3 months, ask whether temporary registration is possible.
Medical records, NHS App and proxy access
The official medical-records page says your GP record may include past conditions, allergies, medication, test results, appointment notes and letters. You can view your GP record online using your NHS account. You may need to ask the surgery once to enable access.
GP record access
Use NHS App or NHS account to view available GP record information after access is enabled.
Hospital records
For hospital, dentist or optician records, contact the relevant service rather than the GP surgery.
Proxy access
Parents, family members or carers may be linked to access some GP online services for another patient.
Privacy safety
Do not share passwords, verification codes or NHS login details with unofficial websites or callers.
Heathcot Medical Practice doctors, nurses and named GP
The official staff page lists current GPs, nurses, healthcare assistants, phlebotomists and practice support staff. It also says every patient has a named GP and can express a preference about the GP they are assigned to. Staff lists can change, so use the official page for the latest details.
| Team area | Official listed examples | Patient note |
|---|---|---|
| GP Partners | Dr Navin Kumar, Dr Salma Rahman, Dr Tiffany Baldwin-Stavrou | Use the official staff page for current titles and changes. |
| Salaried GPs | Dr Laura Fisher, Dr Robert Grounds, Dr Nicholas Lance, Dr Razia Palejwala, Dr Shubhadra Rai, Dr Geraldine Brewster | You can request a specific health professional, but there may be a longer wait. |
| Nursing team | Practice nurses and healthcare assistants are listed on the official staff page | Useful for routine care, screening, long-term condition reviews and observations. |
| Phlebotomy | Phlebotomists are listed on the official staff page | Book blood tests only if the practice has asked you to do so. |
| Practice support | Practice manager, deputy practice manager, clinical manager and patient support coordinator roles are listed | Useful for admin, feedback, access and practice-process questions. |
Services patients often need at Heathcot Medical Practice
The official services list includes appointments, repeat prescriptions, test results, fit notes, blood pressure readings, cervical screening, NHS Health Check, carer support, mental health, muscle and joint pain, military veterans, vaccinations, medical records, self-care and more. Exact services depend on appointment type, clinician availability and NHS pathways.
Access, parking, interpreter needs and communication help
The official York House surgery details list disabled toilet, induction loop, signing service, step-free access, wheelchair access, car parking, disabled parking and baby changing facility. Tell the practice when requesting an appointment if you need help during the appointment.
Disabled access
York House details list step-free access, wheelchair access, disabled toilet and disabled parking.
Hearing support
The official facilities list includes induction loop and signing service. Ask early if you need communication support.
Interpreter help
Tell the practice when requesting an appointment if you need an interpreter or other communication support.
Children and carers
York House details list baby changing. If you are a carer, ask what consent is needed before discussing another patient’s care.
Hello, I have an appointment or request with Heathcot Medical Practice. I need help with [interpreter / hearing support / wheelchair access / carer involvement / communication support]. Can this be added to my request?
Heathcot Medical Practice reviews, CQC rating and feedback
CQC’s latest inspection summary lists Heathcot Medical Practice as Overall Good. Some older directory pages may still show older CQC information, so check the official CQC page for the latest rating and latest assessment details. CQC also notes the practice operates from three sites in Woking and serves around 18,000 patients.
Use CQC first
CQC is the official regulator. Use the latest CQC page rather than old copied directory ratings.
Old review caution
Review sites can lag behind current CQC information. Check dates before relying on ratings.
Patient participation
CQC mentions an active patient participation group representing people using the practice.
Patient feedback
Use official feedback routes for service experience. Do not use reviews for urgent medical requests.
What to do when Heathcot Medical Practice is closed
The official appointments page says when the surgery is closed, call 111 or go to NHS 111 online. NHS 111 online is for people aged 5 and over. Call 999 or go to A&E in an emergency.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 or go to A&E | Loss of consciousness, chest pain, breathing difficulties, severe bleeding, severe allergic reaction, severe burns. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Child under 5 | Call 111 | NHS 111 online is for people aged 5 and over only. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, medicine side effects and Pharmacy First conditions. |
| Mental health crisis | NHS 111, local crisis route, Samaritans 116 123, or 999 if immediate danger | You feel unsafe, at risk of harm, or need urgent support. |
Heathcot Medical Practice map and directions
Main address: Heathcot Medical Practice, York House Medical Centre, Heathside Road, Woking, Surrey, GU22 7XL. Use this map for the main York House site. If your appointment is at Knaphill Surgery or Brewery Road Surgery, check that branch address before travelling.
Before travelling
Check your appointment site, time, clinician type and whether the appointment is phone, online, video or face-to-face.
For York House
Use York House Medical Centre, Heathside Road, Woking, GU22 7XL. The official page lists car parking and disabled parking.
For Knaphill or Brewery Road
Check the official “Our surgeries” page and any appointment message before travelling because branch access can change.
If you are late
Call reception as soon as possible. Some appointments, blood tests and screening slots may not be able to run late safely.
Heathcot Medical Practice vs other Woking GP results
Search results can show York House Medical Centre, Knaphill Surgery, Brewery Road Surgery, older directory phone numbers and old CQC ratings. This guide is about Heathcot Medical Practice, NHS code H81032, with the main site at York House Medical Centre, Heathside Road, Woking, GU22 7XL.
Official source check and reference notes
Official sources checked before writing: NHS.uk Heathcot Medical Practice profile, official Heathcot Medical Practice homepage, surgery details page, appointments page, contact online page, repeat prescription page, test-results page, fit-note page, registration page, medical-records page, staff page, named-GP page, services list, self-care page and CQC latest inspection summary.
Official links: NHS.uk profile · Official practice website · Our surgeries · Appointments · Contact online · Repeat prescriptions · Test results · Fit notes · Register · Medical records · Staff · CQC latest summary · NHS 111 online
Why this guide is built this way: real users search appointments, opening hours, phone, repeat prescriptions, NHS App, login, doctors, reviews, fit notes, test results, Knaphill, Brewery Road and CQC. This page answers those intents in one place while still linking back to official sources for live confirmation.