Eve Hill Medical Practice: NHS GP appointments, hours, prescriptions, doctors and patient help
Eve Hill Medical Practice is an NHS GP surgery in Dudley, West Midlands. This practical guide explains urgent and routine appointments, phone access, NHS App and Patient Access, repeat prescriptions, pharmacy support, test results, fit notes, home visits, registration, doctors, nurse appointments, under-18 confidentiality, CQC rating, complaints and what to do when the surgery is closed.
Use this number for: urgent same-day appointment requests, online form help, nurse appointment questions, prescription queries after 10am, test result questions, registration support, home-visit requests, access needs, interpreter support, chaperone questions or if you are unsure which NHS service to use.
Eve Hill Medical Practice
29 Himley Road
Dudley
West Midlands
DY1 2QD
NHS.uk also displays the practice address as 29-53 Himley Road, Dudley, DY1 2QD. Use the full address and postcode before travelling.
Open directionsGoogle and Bing search-intent map for Eve Hill Medical Practice
People searching for Eve Hill Medical Practice usually want more than a name and phone number. Common search intent includes appointments, phone number, opening times, repeat prescriptions, Patient Access login, NHS App, doctors, reviews, CQC rating, test results, sick notes, pharmacy, home visits, new patient registration, Dudley GP surgery and under-18 appointment privacy. Each item below is answered with a practical next step rather than a keyword list.
| Search meaning | What the user really needs | Best section |
|---|---|---|
| Appointments | Urgent phone route, same-day review, pre-bookable options and how to cancel. | Appointment guide |
| Repeat prescriptions | Online ordering, Patient Access, NHS App, paper slip, 2 working days and no telephone repeat requests. | Prescription guide |
| Patient Access / NHS App | What can be done online and what needs identity setup. | Online services |
| Doctors | Current GP names and why doctor availability can change by day. | Doctors section |
| Test results | How to ask safely, what online access can show, and when not to wait. | Results section |
| Home visits | Who qualifies, when to call and why the GP decides urgency. | Home visit guide |
| Reviews / CQC | Official rating and how to read patient feedback fairly. | Reviews section |
| Pharmacy | Minor illness help, nearby pharmacies and prescription collection questions. | Pharmacy section |
Unique patient decision hub: choose the right Eve Hill route in 60 seconds
Use this section when you are not sure whether to phone, use an online form, ask a pharmacist, wait for normal opening hours or use NHS 111.
I need help today
If the problem is life-threatening, call 999. If it is urgent but not life-threatening and the surgery is closed, use NHS 111. If the surgery is open and you need same-day GP help, phone the practice from 8am.
I have a routine GP request
Use the official GP appointment request form where suitable. The practice says non-urgent requests are reviewed and responded to by a member of the team on the same working day.
I need repeat medicine
Use NHS account, NHS App, Patient Access, the official online repeat prescription form or a paper slip. Do not phone for routine repeat requests.
I need a nurse or HCA
Use the nurse or healthcare assistant request route for immunisations, dressings, cervical smears, contraception, blood pressure checks, weight monitoring and some minor illness support.
I need test results
Use NHS account/Patient Access if enabled, or the practice’s test result query route. If symptoms are getting worse, do not wait silently for a routine result.
I am housebound or too ill to attend
Phone reception before 10:30 where possible. A GP will decide whether a home visit is medically required and how urgent it is.
Eve Hill Medical Practice opening times
The official contact page lists the practice as open Monday to Friday from 8am to 6:30pm, with Saturday and Sunday closed. Opening times can still change for bank holidays, local updates, staff training or unexpected disruption, so check the official contact page before travelling.
| Day | Listed opening | Patient tip |
|---|---|---|
| Monday | 8am to 6:30pm | Call from 8am for urgent appointment requests. |
| Tuesday | 8am to 6:30pm | Use online forms for routine GP, admin and prescription questions where suitable. |
| Wednesday | 8am to 6:30pm | Good day for routine nurse, test result and admin planning. |
| Thursday | 8am to 6:30pm | Order repeat medication early if you need it before the weekend. |
| Friday | 8am to 6:30pm | Do not leave urgent medicine, fit note or appointment requests until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for emergencies, NHS 111 for urgent advice or pharmacy for minor illness. |
How to book an Eve Hill Medical Practice appointment
The official appointments page separates urgent appointments, routine appointments, nurse appointments, pharmacy support, extended access, under-18 appointments, cancellation, access needs and home visits. This is helpful because not every problem needs the same route.
The official page says urgent appointments should be requested by calling the practice on 01384 254423. Say clearly if the problem is getting worse, involves a child or older patient, or needs help today.
The practice says non-urgent requests are reviewed and responded to on the same working day. You may receive advice by phone, text, or be directed to another service.
If online access is hard, you can call 01384 254423 after 8am or visit reception and speak with a receptionist.
The practice says it books same-working-day appointments and also has pre-bookable appointments, including a limited number that can be booked up to 4 weeks in advance.
The official page says there will be a choice of doctors according to who is on duty. If you prefer a particular doctor, you may be asked to call back another day.
You can cancel through your NHS account, Patient Access, by phone during opening hours, or by using the link in your appointment reminder text message.
Hello, my name is [name]. My date of birth is [date of birth]. I am a patient at Eve Hill Medical Practice. I need help because [one clear sentence]. I think this is urgent today / I need a routine appointment / I cannot use the online form. What is the safest next step?
Before you call or use the online form: practical checklist
A clear request helps reception and clinicians route you to the right care. Use this checklist before phoning, filling a form or visiting reception.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I would like advice on whether I need [GP / nurse / pharmacist / prescription / test / referral].
Online services, NHS App and Patient Access
The official online services page explains two types of online help. Some tasks can be done through the practice website without an account, such as requesting an appointment, requesting a sick note, asking about test results or sending an admin request. Other tasks use your NHS account/NHS App or Patient Access, such as ordering repeat prescriptions, viewing results, accessing your health record, checking or cancelling appointments and seeing vaccination records.
Practice website forms
Use these for appointment requests, sick notes, test result questions and admin requests. The official page says you do not need an account to use website forms.
NHS account or NHS App
Use your NHS account through the NHS website or NHS App for repeat prescriptions, test results, health record access, appointment management and vaccination record access where enabled.
Patient Access
Patient Access can be used for online GP services. First-time setup may require an online services form and photo ID so the practice can confirm identity.
Login safety
Never share NHS login, Patient Access passwords or verification codes with unofficial websites, social media messages or callers.
Eve Hill Medical Practice doctors
The official doctors page lists current GP names and surgery hours. Doctor availability can change because of annual leave, training, urgent work, rota changes and part-time working, so use the official team page for the latest live detail before planning around one named clinician.
| Doctor | Official listed surgery hours | Patient note |
|---|---|---|
| Dr Lucy Martin | Monday, Wednesday and Thursday | Check the official page before relying on a specific day. |
| Dr David Shukla | Monday, Tuesday and Wednesday | Continuity requests depend on availability and urgency. |
| Dr Katie Davies | Wednesday, Thursday and Friday | Ask for continuity if the issue is complex or ongoing. |
| Dr Esther Ajakaiye | Monday, Tuesday and Wednesday | Urgent issues may be routed to the fastest safe clinician. |
Nurse, healthcare assistant and pharmacy appointments
The official appointments page says nurse appointments can be pre-booked more than 48 hours in advance, and that patients can consult the nurse for several different problems. It also lists pharmacy help for minor illness and a Dudley Minor Ailment Scheme for patients registered with a Dudley GP.
Practice nurse
May help with immunisations, travel vaccinations, dressings, wound care, cervical smears, contraception, blood pressure checks, weight monitoring and some minor illnesses.
Healthcare assistant
Some checks, monitoring and routine clinical tasks may be handled by healthcare assistants depending on training and appointment type.
Pharmacy
Pharmacists can help with coughs, colds, sore throats, tummy trouble, aches and pains, and medicines you can buy without a prescription.
Ask reception if unsure
If you are not sure whether the nurse, GP or pharmacy is right, ask reception what route fits your symptoms.
Eve Hill Medical Practice repeat prescriptions
The official prescriptions page says the easiest repeat prescription routes are NHS account/NHS App and Patient Access. These accounts show your repeat medicines and dosages so you can choose what you need. You can also use the official repeat prescription request form online or bring your paper slip to the surgery.
NHS account or NHS App
Use your NHS account or NHS App to request repeat medicine where enabled. Check medicine name, dose, quantity and nominated pharmacy before submitting.
Patient Access
Use Patient Access if registered. It can show repeat medicine and help avoid mistakes with similar drug names.
Online form
Use the official repeat prescription request form if you cannot use NHS App or Patient Access.
Paper slip
You can bring the paper repeat prescription slip to the surgery. Written requests are safer than telephone requests.
| Prescription issue | What the practice says | Practical next step |
|---|---|---|
| Routine repeat request | The practice says you can usually collect your prescription 2 working days after ordering. | Order early before weekends, bank holidays or travel. |
| Telephone repeat request | The practice says it does not accept telephone requests for repeat prescriptions. | Use NHS App, Patient Access, online form or paper slip instead. |
| Medicine question | The practice says local pharmacists can answer medicine questions, and GP pharmacist queries can be raised after 10am or by form. | Ask your pharmacy first for medicine advice; contact the surgery if the query needs the GP record. |
| Nominated pharmacy | You need to choose a pharmacy to collect your prescription from. | Change nomination in the app, at the surgery, using the nominate pharmacy form or at a pharmacy that accepts repeats. |
| Old medicines | The practice says old medicine should go to the pharmacy or surgery, not the household bin or toilet. | Take unused medicine back safely. |
Pharmacy, nominated pharmacy and Dudley minor ailments
Pharmacy support is not just for prescription collection. The official appointment page says pharmacists can help with minor illnesses and medicines you can buy without a prescription. It also notes that many pharmacies open late and at weekends, do not need an appointment, and usually have a private consultation room.
| Need | Best route | Why it helps |
|---|---|---|
| Coughs, colds and sore throat | Ask a pharmacist first where symptoms are mild and not high-risk. | Often faster than a GP appointment. |
| Tummy trouble, aches and pains | Pharmacist advice may be suitable. | They can advise on over-the-counter medicines and red flags. |
| Prescription collection | Use your nominated pharmacy. | It prevents prescriptions going to the wrong place. |
| Minor ailment scheme | Ask a participating Dudley pharmacy. | The official page says this service is available to anyone registered with a Dudley GP. |
| Emergency supply | Ask pharmacy or NHS 111 out of hours. | Do not wait until your last tablet. |
Test results and result questions
The practice online services page says patients can ask about test results through online forms, and that NHS account or Patient Access may allow patients to view test results. Test result timing can vary by test type, lab processing and clinician review.
GP-ordered tests and hospital-ordered tests usually have different follow-up routes.
NHS account, NHS App or Patient Access may show reviewed test results.
Give your name, date of birth, test type and date the test was taken.
If you feel more unwell while waiting, use GP, NHS 111 or 999 depending on urgency.
Sick notes, fit notes and work letters
Patients often search for sick notes when employers ask for evidence. Use the official sick note route for non-urgent requests. Emergency or urgent GP appointments should not be used only for fit-note admin.
First 7 days
Your employer may ask for self-certification rather than a GP fit note. Ask your employer what they need.
More than 7 days
If you need a fit note, use the official practice route and give clear illness dates.
Hospital treatment
If hospital treated you, ask the hospital team whether they should issue a note or discharge letter.
Give exact dates
Say when illness started, whether you are still off, and whether you have already spoken to a clinician.
Home visits: when to request one
The official appointments page says you may only request a home visit if you are housebound or too ill to visit the practice. It also says your GP will only visit if they think your medical condition requires it, and the GP will decide how urgent the visit is.
| Situation | Likely route | Important note |
|---|---|---|
| Housebound or too ill to attend | Phone reception before 10:30 where possible. | Explain why the patient cannot safely attend. |
| Transport difficulty only | Usually arrange transport or attend surgery. | Transport difficulty alone is not usually a medical reason for a GP home visit. |
| Emergency symptoms | Call 999. | Do not wait for a GP home visit. |
| Unclear urgency | Call reception or NHS 111 depending on opening hours. | Say if symptoms are worsening or the patient is frail. |
Register with Eve Hill Medical Practice
NHS.uk lists registration information for Eve Hill Medical Practice under code M87006. Use the official registration page or NHS profile for the live status and instructions. Registration rules and catchment arrangements can change, so do not rely on old directory copies.
Use the official practice website or NHS.uk profile before completing forms.
Ask whether your postcode is inside the practice area if the form or NHS profile is unclear.
If you take regular medicine, do not let registration delays leave you without supply.
Reception can explain the current paper or in-person route if available.
Information for under 18s and confidential appointments
The official appointments page says patients under 18 do not need to attend an appointment with a parent or guardian, and that the practice is happy to see young people by themselves. It also says what you say is kept confidential.
You can ask for help yourself
If you are under 18, the practice says you can attend without a parent or guardian.
Confidentiality matters
The practice says what you say is kept confidential. If there is a serious safety risk, clinicians may need to act to keep someone safe.
Emergency symptoms still need 999
If someone is seriously ill or injured, use emergency services rather than waiting for a routine appointment.
Ask for interpreter or access help
You can tell reception if you need support communicating, hearing, understanding or attending safely.
Reviews, CQC rating and patient feedback
CQC lists Eve Hill Medical Practice as Overall Outstanding, with Effective, Caring and Well-led rated Outstanding, and Safe and Responsive rated Good. The practice website also offers feedback and Friends and Family Test routes. Read reviews carefully because appointment systems, staff and access routes can change over time.
CQC inspected quality
CQC’s formal inspection rating is stronger evidence than a single old star review.
Friends and Family Test
Use the official practice feedback route if you want your experience to be seen by the surgery.
Check dates
Old online reviews may not reflect current phone, online form or prescription processes.
Look for patterns
Repeated recent comments are more useful than one emotional review, positive or negative.
Feedback, complaints and admin contact
The official website includes feedback and complaints routes, plus online forms for admin contact and patient satisfaction. For urgent symptoms, do not use complaint or admin forms. Use the appointment route, NHS 111 or 999 based on urgency.
Include dates, times, who you spoke to if known, what happened, and what outcome you want.
Use appointment routes for medical help, prescription routes for medication, and complaint routes for service concerns.
The practice may need permission before discussing another patient’s care.
Save form submissions, letters, dates and replies so you can follow up clearly.
Eve Hill Medical Practice map, directions and parking planning
Address: Eve Hill Medical Practice, 29 Himley Road, Dudley, West Midlands, DY1 2QD. Use the map for planning only. Confirm your appointment time, opening hours and any access needs before leaving home.
Before travelling
Check appointment time, clinician type, opening hours, access needs and whether you need to bring medication, samples, letters or forms.
If you are late
Call reception as soon as possible. Some nurse, blood test or time-limited appointments may not be able to run late safely.
If someone else is driving
Send them the full address and postcode: 29 Himley Road, Dudley, West Midlands, DY1 2QD.
If you need access support
Tell reception before the appointment if you need an interpreter, communication support, mobility help or a chaperone.
What to do when Eve Hill Medical Practice is closed
The official appointments page says if you need medical help now when the practice is closed, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over; call 111 if you need help for a child under 5. Call 999 in a medical or mental health emergency.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help today and cannot wait for the practice to reopen. |
| Child under 5 when closed | Call 111 | The official page says to call 111 for a child under 5. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, minor rash, aches and pains, medicine advice. |
| Routine request | Use official online route when suitable and wait for opening hours | Routine admin, repeat prescriptions, fit notes and non-urgent forms. |
Official source check and reference notes
Official sources checked before writing: Eve Hill Medical Practice official website, official contact page, official appointments page, official prescriptions page, official online services page, doctors page, NHS.uk profile and CQC profile.
Official links: NHS.uk profile · official practice website · official contact page · official appointments page · official prescriptions page · official online services guide · official doctors page · official registration page · CQC Eve Hill Medical Practice profile · NHS 111 online
Why this page is built this way: real users search for appointments, urgent phone access, repeat prescriptions, Patient Access, NHS App, pharmacy help, doctors, test results, sick notes, home visits, registration, reviews and CQC. This guide answers those intents in one place and then links to official sources for final live confirmation.