Danestone Medical Practice: GP appointments, opening hours, eConsult, prescriptions and NHS 24 help
Danestone Medical Practice LLP is an NHS Scotland GP practice at Fairview Street, Danestone, Aberdeen AB22 8ZP. This guide gives patients a practical route for appointments, urgent doctor callbacks, eConsult, repeat prescriptions, test results, fit notes, registration status, online services, doctors, nurses, parking, access and what to do when the practice is closed.
Use this number for: routine appointment calls during the listed windows, urgent same-day doctor callback requests, help if online forms are difficult, test results between the right hours, home-visit requests, prescription issues, registration questions, interpreter/access needs and appointment cancellation.
Danestone Medical Practice LLP
Fairview Street
Danestone
Aberdeen
AB22 8ZP
Use the full Fairview Street address for maps, taxis, letters and family members helping you travel. Do not confuse Danestone with similarly named English practices such as Danetre.
Open directionsDecision hub: GP, eConsult, pharmacy, NHS 24 or 999?
Choose the right route before calling, submitting a form or travelling.
Call 999 now
Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, serious injury, severe allergic reaction, seizure not stopping, acute confusion, overdose, or someone not responding.
Use eConsult
Use the secure online appointment request form for non-emergency GP advice, treatment or appointment requests. The website says online forms can be used to get advice and treatment by the end of the next working day.
Phone routine window
For routine appointments and routine medical/admin queries, phone between 8am–11am and 2pm–5pm.
Urgent same-day issue
The practice uses a doctor callback system. Call as early as possible, ideally 8am–11am. If urgent later, phone and explain the urgency.
Ask pharmacy first
For many minor ailments and medicine questions, community pharmacy can be faster. You do not need an appointment for many pharmacy services.
Practice closed
Call NHS 24 on 111 for urgent non-life-threatening care when the GP, pharmacy or dental practice is closed. Call 999 for emergencies.
Opening hours, routine phone windows and extended hours
The contact page lists weekday opening from 8am to 6pm. The appointment page adds the important routine phone windows and extended-hours telephone clinic details.
| Time / day | Official listed access | Practical patient note |
|---|---|---|
| Monday | 8:00am–6:00pm | Use phone window or eConsult depending on urgency. |
| Tuesday | 8:00am–6:00pm | Routine phone queries: 8am–11am and 2pm–5pm. |
| Wednesday | 8:00am–6:00pm | Have one clear problem and callback number ready. |
| Thursday | 8:00am–6:00pm | Order prescriptions early before weekends/holidays. |
| Friday | 8:00am–6:00pm | Avoid leaving urgent admin or medicine issues until late Friday. |
| Saturday / Sunday | Closed | Use NHS 24 on 111 if urgent and not life-threatening. |
| Routine appointment/admin calls | 8am–11am and 2pm–5pm | Outside these times, the answer message may give an alternative emergency number. |
| Extended hours clinic | Telephone GP appointments between 7:30am–8:30am and 5:30pm–6:30pm on differing days, depending on GP availability | Limited availability; intended for patients unable to attend normal consulting hours. |
How to request a Danestone GP appointment
The official appointment page gives three routes: secure online form, phone during opening hours, or visit the surgery and speak with reception during opening hours.
Use 999 for life-threatening or serious emergencies. Use NHS 24 on 111 if urgent and not life-threatening when the practice/pharmacy/dentist is closed.
Call 8am–11am or 2pm–5pm for routine appointments or routine medical/admin queries.
The practice uses a duty-doctor callback system. Reception will ask for a brief problem description so the request can be triaged safely.
Use the secure online appointment request form when it is not a life-threatening emergency and you can wait for the online-response route.
Tell reception if you prefer phone or face-to-face, need a specific clinician, need an interpreter, or have access/communication needs.
If you are late for an appointment, the practice says you may be asked to rebook.
Hello, my name is [name]. Date of birth: [date]. I am registered at Danestone Medical Practice. I need help with [one clear problem]. It started [when]. It is [getting worse / not improving / affecting sleep or work]. I have tried [medicine or self-care]. I am worried because [reason]. Is this best for eConsult, routine appointment, urgent duty-doctor callback, nurse, pharmacist, NHS 24 or 999?
eConsult: when it helps and when not to use it
The practice contact page links to the eConsult service and says patients can fill out a simple online form to get advice and treatment by the end of the next working day. Use it for suitable non-emergency requests only.
| Use eConsult for | Do not use eConsult for | Better route |
|---|---|---|
| Non-emergency GP advice | Chest pain, stroke signs, severe breathing difficulty or collapse | Call 999. |
| One clear medical problem | Problems that must be assessed immediately | Phone surgery or NHS 24/999 depending on severity. |
| Appointment request where online detail helps | Requests for someone not registered with the practice | Use your own registered GP or NHS 24 route. |
| Admin-style clinical follow-up | Repeat prescription ordering where Patient Access/prescription request form is the right route | Use prescription section. |
| Advice where photos/details were requested | Test results ordered by hospital or clinic | Contact the clinic/hospital that ordered the test. |
Repeat prescriptions: Patient Access, request form, pharmacy and 2 working days
The official prescription page says patients on regular medication can order online using Patient Access, in person with the tear-off order sheet or online prescription request form. The practice does not take repeat prescription requests by phone or email.
Patient Access
Your account shows repeat medicines and dosage so you can choose the items you need. Contact reception to sign up.
Prescription request form
Use the official online form for listed items and special medication requests. Special requests may not be authorised by the doctor.
Tear-off order sheet
Bring your completed tear-off order sheet from the last prescription if online access is not suitable.
Processing time
Allow two full working days for the practice to process prescriptions, plus weekends, bank holidays and pharmacy time.
| Prescription issue | Official rule / useful detail | Patient action |
|---|---|---|
| Can I order by phone or email? | No. The practice says repeat prescription requests are not taken by phone or email. | Use Patient Access, online request form or tear-off order sheet. |
| How long does processing take? | Minimum 48 hours / two full working days. | Order before you run low and do not count weekends or bank holidays. |
| When can pharmacy collect? | Usually 3–5 working days after ordering from your nominated local pharmacy. | Check the prescription status online before going to the pharmacy. |
| Medication review due? | Repeat-medicine patients may be asked to see a clinician for regular reviews. | Book review promptly to avoid unnecessary prescription delays. |
| Controlled drug request? | The practice says it cannot phone urgent controlled-drug requests to local pharmacies. | Ask the practice/pharmacy what collection/signature route applies. |
| Going abroad? | For stable long-term conditions, GP may prescribe up to 3 months’ supply; travel-medication needs should be discussed early. | Speak to doctor/practice nurse at least 2 months before travel where possible. |
| Private prescription request? | A GP can only provide private prescription if the medication is not available on the NHS. | Check cost and appropriateness before requesting. |
Test results, smear results, samples and hospital tests
The official test-results page says patients must phone for results and should phone between 2pm and 5pm one week after samples are taken unless advised otherwise.
| Result / sample issue | Official detail | Practical step |
|---|---|---|
| Blood/urine/x-ray type results | Phone between 2pm–5pm one week after samples unless told otherwise. | Have date of test and what test was for ready. |
| Reception comments | Reception staff are not qualified to comment clinically on results. | Ask for a doctor/nurse follow-up if you need interpretation. |
| Confidentiality | Results can normally only be released to the adult patient unless prior permission exists. | Arrange permission if a carer/relative needs to call. |
| Smear test results | Can take up to 16 weeks; result arrives by letter from the health board. | Do not chase too early unless advised. |
| Hospital/clinic ordered test | Contact the clinic or hospital for results and action. | The practice cannot action tests requested outside the practice. |
| Specimens | Specimens must be in correct container and clearly marked with name, date of birth, date provided and reason. | Use a reception-provided container when needed. |
| Urine sample storage | If not handed in within an hour, keep sealed in fridge for no longer than 24 hours. | Label clearly and hand in promptly. |
Sick notes and fit notes: 7-day rule, self-certification and school note warning
The official sick/fit note page says fit notes are for sickness lasting more than 7 days. Do not request emergency appointments just for a sick/fit note.
| Situation | Rule | Action |
|---|---|---|
| 7 days or less | Your employer should not usually ask for GP medical evidence. | Self-certify when you return to work. |
| More than 7 days | Employer usually asks for a fit note. | Use the official request form, phone or visit during surgery hours. |
| Counting days | Count all days in a row, including days you do not normally work, weekends and bank holidays. | Use calendar dates, not working days only. |
| Future-dated note | Sick notes can be backdated but cannot be future dated. | Request when due. |
| School absence | GPs do not provide sick notes for school children. | Parent/guardian or school process should be used. |
| Private certificate/extra letter | A charge may apply if employer needs extra information beyond NHS fit note. | Check with reception before requesting. |
Registration status: temporarily paused from 16 April 2026
This is the most important update for new patients. The official registration page says Danestone Medical Practice LLP is temporarily pausing new patient registrations because of the volume of daily requests.
Check the official registration page first because the pause is the live practice position.
This is one of the allowed exceptions listed by the practice.
Temporary residents are also listed as an allowed route during the pause.
The practice links to Aberdeen City HSCP information about other potential practices in the area.
If you move into Aberdeen and take regular medication, do not wait until you are almost out before seeking GP/pharmacy advice.
Online services: appointments, repeat prescriptions, ID and proxy access
The official online-services page says patients can access booking/cancelling appointments and repeat prescription ordering online without phoning or visiting the surgery.
| Online-service item | Official detail | Patient tip |
|---|---|---|
| Services offered | Booking/cancelling appointments and ordering repeat prescriptions. | Use online route to reduce phone pressure. |
| Online registration | Recommended method is submitting information online; ID evidence is required and can be uploaded. | Make sure images are clear. |
| Processing time | After ID verification, documentation may be issued within 7 working days or more. | Do not expect instant access. |
| Age limit | Service is only available for patients aged 16 or over. | Under-16 access needs proxy route where applicable. |
| Family accounts | Each family member needs an individual login and password. | Do not share accounts. |
| Proxy access | Parents of children under 12 need a proxy access form; carer access can also be granted. | Use official proxy form. |
| Misuse | Repeated booking/cancelling, non-attendance, abusive messages or unnecessary prescription requests can lead to access removal. | Use online services responsibly. |
Clinics, nurses, healthcare assistants and self-help routes
The services page lists clinics, forms, online services, practice services, referral for further care, self-referral services, tests/investigations and vaccinations. The nurses page gives useful detail on which problems may not need a GP appointment.
| Need | Best route | What to prepare |
|---|---|---|
| Diabetes/asthma/COPD/CHD review | Nurse-led long-term condition clinic where appropriate. | Bring readings, inhalers, medicine list and questions. |
| Blood test / BP / specimens | Healthcare assistant or nursing route. | Bring forms, labels and follow sample instructions. |
| Contraception / women’s health | Practice nurse/GP route depending on request. | Say if coil/implant/female health support is needed. |
| Phlebotomy / ECG / spirometry | Healthcare assistant/practice team route when clinically requested. | Follow appointment instructions and bring relevant letters. |
| Minor ailment | Community pharmacy first where suitable. | Pharmacists can help with many minor conditions and medicine questions. |
| Mental health/out-of-hours support | NHS 24, local support or GP depending on urgency. | Use 999 if immediate danger. |
Doctors, nurses and practice team
The official doctors page lists GP partners and associates, plus clinical interests. Availability can change, so use the official team page before relying on a named GP’s working sessions.
| Team member / role | Official detail | Useful patient context |
|---|---|---|
| Dr Damian McGrory | GP Partner, 8 sessions; interests include dementia, men’s health and medical education. | Complex GP care and continuity. |
| Dr Rhona McKeown | GP Partner, 5 sessions; involved in medical student training; qualified to fit coils and contraceptive implants. | Women’s health/contraception context. |
| Dr Kevin Cormack | GP Partner, 6 sessions; particular interest in children’s medicine. | Child health context. |
| Dr Julie Cooper | GP Partner, 4 sessions; interested in all aspects of patient care. | General GP care. |
| Dr Christine Paterson | GP Associate, 3 sessions; interests include teenage health, gynaecology and paediatrics; coil/implant fitting. | Teenage health, women’s health and paediatric context. |
| Dr Theresa Marwick | GP Associate, 4 sessions; teaches medical students and supports GP training. | General GP and training practice work. |
| Dr Dennis Lee | GP Associate, 8 sessions; interests include chronic disease management and dermatology. | Long-term conditions and skin issues. |
| Dr Uma Abelega | GP Associate, 5 sessions; developing interests in female health, dermatology and minor surgery. | Female health, skin and minor surgery context. |
| Dr Marianne Ross | GP Associate, 3 sessions; developing specialist interest in diabetes. | Diabetes context. |
| Dr Grace Okoko | GP Associate, 3 sessions; interest in complex medicine. | Complex medical context. |
| Practice nurses | Gillian Mitchell and Hannah Fuller listed; nurses support long-term conditions, immunisations, contraception, dressings, sutures and blood tests. | Not every request needs a GP. |
| Healthcare assistant | Laura Rojales listed; HCA supports phlebotomy, specimens, ECGs and spirometry under supervision. | Useful for task-based appointments. |
Accessibility, interpreter support, BSL and parking
The contact page lists accessibility and parking facilities. Tell the practice when booking if you need interpreter, communication or access support.
Parking
Car parking and disabled parking are listed. Allow extra time at busy appointment periods.
Step-free and wheelchair access
Step-free access, wheelchair access and disabled WC are listed.
Communication support
Braille translation service, induction loop and signing service are listed. BSL users can use contactSCOTLAND video relay service.
Interpreter
The practice asks patients to tell them when booking if an interpreter is required.
Hello, I have an appointment or request with Danestone Medical Practice. I need help with [interpreter / BSL / induction loop / wheelchair access / disabled parking / communication support]. Can this be added to my appointment before I attend?
Scotland note: do not use CQC for this GP practice
Danestone Medical Practice is an NHS Scotland GP practice in Aberdeen. CQC is the English care regulator, so copying a CQC rating into this Scotland page would be misleading. For live details, use the official practice website, NHS 24/NHS inform routes, NHS Grampian/Aberdeen City HSCP information, and any Scottish health-board notices.
| Question | Safe answer | Action |
|---|---|---|
| Is there a CQC rating? | Do not use CQC for this Scotland GP article. | Use official Scotland sources instead. |
| Where to verify address/hours? | Official practice contact page and NHS 24/NHS inform service directory. | Check before travelling. |
| Where to verify registration? | Official Danestone registration page. | Current status is temporarily paused with limited exceptions. |
| Where to verify urgent care? | NHS 24 on 111 and Scottish Ambulance Service/999 for emergency. | Use NHS 24 when closed and urgent, 999 for life-threatening emergencies. |
Map, directions and Danestone visit checklist
Address: Danestone Medical Practice LLP, Fairview Street, Danestone, Aberdeen AB22 8ZP. Use the map for planning only. Confirm appointment time, access needs and any closure message before travelling.
Before leaving home
Check appointment time, whether it is phone or face-to-face, access/interpreter needs, medication list, allergies, sample instructions, forms and best callback number.
If someone else is driving
Send the full address and postcode: Danestone Medical Practice LLP, Fairview Street, Danestone, Aberdeen AB22 8ZP. Phone: 01224 822866.
If bringing a sample
Use the correct container, label with name/date of birth/date/reason and follow urine storage rules if not handing it in within one hour.
If mobility is difficult
Plan extra time for parking, entrance, waiting room movement and communication needs.
When Danestone Medical Practice is closed
The appointment and contact guidance says NHS 24 on 111 provides urgent care support if you think you need A&E but it is not life-threatening, and advice when the GP, pharmacy or dental practice is closed.
| Problem | Use this | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, not responding. |
| Urgent but not life-threatening | Call NHS 24 on 111 | You think you may need A&E but it is not life-threatening, or the GP/pharmacy/dentist is closed. |
| Minor ailment or medicine advice | Community pharmacy or NHS inform/NHS 24 depending on urgency | Coughs, colds, sore throat, earache, cystitis, skin issues, medicine questions. |
| Minor injury | NHS 24 / minor injury unit route | Sprains, simple fractures, minor burns and cuts may need NHS 24 direction. |
| Routine admin | Practice phone/eConsult during opening hours | Forms, fit notes, test-result chasing, routine appointments and non-urgent prescriptions. |
Official action links used
Use these official links after reading the practical route above. This guide explains what each link is for so patients do not land on the wrong form.
Official practice website · Contact, hours, access and parking · Appointments · eConsult online form · Prescriptions · Online services · Registration status · Test results · Sick/Fit note · Services · Doctors · Nurses · NHS 24 · NHS inform