Cricket Green Medical Practice Mitcham

Emergency first: MedicalPracticeUK.org is an independent information website, not Cricket Green Medical Practice or the NHS. Call 999 for a life-threatening emergency. If the surgery is closed and you need urgent medical help that is not a 999 emergency, use NHS 111 online or call 111.

Mitcham NHS GP patient guide

Cricket Green Medical Practice: appointments, hours, registration and online access

Cricket Green Medical Practice is an NHS GP surgery at 75–79 Miles Road, Mitcham, CR4 3DA. The practice’s current homepage puts its online contact route at the centre of GP access: use it for appointment requests, long-term-condition reviews and many administrative queries, with telephone support available if online access is difficult.

Find the right route Online GP requests Map and arrival

1. Send your request

2. Practice reviewExplain the medical or administrative issue clearly.

✓3. Right routeAppointment, message, prescription help, admin support or another service.

Main practice telephone

020 8648 0822

Use the main number if you cannot use the online request system, need help with registration or online services, need to request a home visit, require an accessibility adjustment, or are unsure which practice route applies.

Call the surgery Official practice website

Address

Cricket Green Medical Practice
75–79 Miles Road
Mitcham
CR4 3DA

Use the Miles Road address in maps or taxi instructions. The practice is in Mitcham; its name does not mean the surgery is located on Mitcham Cricket Green itself.

Open directions

Phone

020 8648 0822

Postcode

CR4 3DA

Core hours

Mon–Fri 8am–6:30pm

Tuesday late hours

Until 8pm

Fast answer: Cricket Green Medical Practice is at 75–79 Miles Road, Mitcham, CR4 3DA. The main number is 020 8648 0822. Standard opening is Monday to Friday, 8:00am–6:30pm, with extended hours on Tuesday from 6:30pm–8:00pm. The practice remains open at lunchtime. For most GP appointment and practice-contact requests, start with the official online form.

Start here: use the route that matches your task

Cricket Green uses its online contact system for many patient requests, but prescriptions, registration, online-service setup and urgent care have their own details.

You need	Best first step	What to expect
Life-threatening emergency	Call 999.	Do not wait for the practice or an online reply.
A GP appointment or medical advice	Use the official online request form during practice opening hours.	The practice reviews the request and directs it to an appropriate next step.
A long-term-condition review	The homepage specifically directs patients to the same online request route.	Provide enough information for the practice to identify the review you need.
A repeat prescription	Use the NHS App or Patient Access where set up.	The practice’s current patient-rights information asks patients to allow about 48 working hours.
A test-result, sick-note or admin query	Use the same official online contact portal.	Select or describe the relevant administrative or clinical query.
A home visit	Phone the practice before 11:00am where possible.	Home visits should be medically necessary rather than requested for convenience.
New-patient registration	Use the current practice registration page and official NHS registration route.	The practice says it aims to confirm registrations within three working days.
Urgent help when closed	Use NHS 111 online or call 111.	NHS 111 helps direct urgent non-emergency care.

For a broader explanation of GP appointments, registration and NHS online services, see the general NHS medical practice guide.

Opening hours and Tuesday late access

Day	Practice hours	Patient note
Monday	8:00am–6:30pm	The practice says it remains open during lunch.
Tuesday	8:00am–8:00pm	Normal hours continue into the published extended-hours period.
Wednesday	8:00am–6:30pm	Online requests should be used while the practice is open.
Thursday	8:00am–6:30pm	Clinicians hold surgeries at different times during opening hours.
Friday	8:00am–6:30pm	Plan routine prescription and admin work before the weekend.
Saturday	Closed	Specific pre-arranged services may operate separately.
Sunday	Closed	Use NHS 111 for urgent non-emergency help.

Official opening-times page NHS Cricket Green profile

Open through lunch: the practice’s opening-times page specifically says it remains open during lunch, so the published weekday hours are not split by a midday closure.

How to contact Cricket Green online

The practice homepage describes online contact as the simplest and quickest way to reach the GP for an appointment, long-term-condition review or other suitable request. Its current “Seek Advice” and “Contact” buttons route patients to an Accurx/Florey form associated with the practice’s NHS code H85038.

Open the official Cricket Green online request form Check the practice homepage first

Open the practice’s official online form.
Use the link from Cricket Green’s own homepage rather than an unofficial appointment website.

Choose or describe what you need.
The practice directs GP appointment requests, long-term-condition reviews, test-result queries, sick notes and other contact through this route.

Give useful contact details.
Make sure the practice can reach you if a telephone, text or other follow-up is needed.

Do not use an online form for an emergency.
Use 999 for a life-threatening emergency or NHS 111 when the surgery is closed and the problem is urgent but not life-threatening.

Website wording is not perfectly consistent. A cervical-screening notice still refers to submitting a “Klinik” request, while the main current Seek Advice and Contact buttons route to Accurx/Florey. For ordinary GP and admin contact, start from the live homepage so you use whichever portal the practice currently provides.

What might happen after an online request?

Appointment arranged

The practice may arrange a suitable consultation when an appointment is needed.

Message or administrative response

Requests such as sick notes, reports, personal-detail changes or other admin issues may not require a GP appointment.

Prescription or medication query

Prescription questions can be submitted through the practice contact route, while routine repeat ordering is available through NHS App or Patient Access.

Another NHS route

Some problems may be more suitable for pharmacy, self-referral, screening or another NHS service.

Appointments and practical booking points

The current practice leaflet says the online request route is the quickest way to book an appointment or request a long-term-condition review. Patients can also telephone 020 8648 0822 during opening hours.

Arriving late

The practice’s patient-responsibilities page says patients more than 10 minutes late may not be seen, so call reception if you are delayed.

One appointment, one patient

The practice asks patients to book a separate appointment when another family member also needs to be discussed or seen.

Cancel when you no longer need it

The online contact portal can be used to cancel appointments, and the practice asks patients to give adequate notice.

Home visits

The practice asks patients to request medically necessary home visits before 11:00am where possible.

Tuesday cervical-screening evening clinic

The practice currently advertises extended cervical-screening appointments on Tuesdays from 6:00pm to 7:30pm. These must be pre-booked; the notice says there are no walk-ins. Screening can also be arranged on other weekdays during normal opening hours.

Official screening information

Repeat prescriptions and online medication access

Cricket Green publishes two main online options for repeat medication: the NHS App and Patient Access. Its patient-rights information says repeat prescriptions are normally available within two working days and asks patients to allow around 48 working hours.

Route	What it does	What you may need
NHS App	View parts of your medical record and order available repeat medicines.	An NHS login with identity verification.
Patient Access	View your medical record and order repeat prescriptions.	Practice online-services registration, identity verification, linkage key and account ID.
Practice contact form	Useful for prescription queries rather than routine repeat ordering.	Enough information for the practice to identify the medication issue.

Setting up Patient Access for Cricket Green

Complete the practice’s online-services registration.
The practice says it needs to verify your identity before linking the account.

Receive your practice registration details.
The practice sends a linkage key and account ID after processing.

Search for the practice.
Patient Access instructions say you can use postcode CR4 3DA or the practice name.

Enter the linkage key and account ID.
Confirm the details to link the Patient Access account to Cricket Green Medical Practice.

Official Patient Access setup steps Cricket Green NHS App guidance

For more general help with repeat medicines and nominated pharmacies, see the Richford Gate Medical Practice guide, which shows a different London practice workflow and helps illustrate why prescription routes should always be checked practice by practice.

Test results, sick notes and other admin requests

The Cricket Green homepage sends patients with test-result questions, sick-note requests, referral queries and other administrative needs to the same online contact portal used for wider practice contact.

Contact Cricket Green online

No verified fixed test-result timetable is published on the current pages reviewed. Rather than inventing a number of days or a phone window, use the online contact route or NHS App where the result is available and follow any instructions given by the clinician who ordered the test.

The practice also says its online contact route can be used to cancel an appointment, tell the practice you are a carer, change personal details or ask for a medical report.

Registering with Cricket Green Medical Practice

The practice currently promotes new-patient registration and says its latest registration route accepts applications online, including some patients who live outside the immediate practice area.

Open the current new-patient page.
Use the practice’s current registration page rather than an old bookmarked form.

Have useful information ready.
The practice recommends having your address, contact details, previous GP details and NHS number if known.

Complete the official NHS registration route.
The latest page directs patients to an NHS registration form and says the practice aims to confirm registrations within three working days, Monday to Friday.

Wait for confirmation before assuming the transfer is complete.
Registration with a new GP transfers your NHS GP care from the old practice once processed.

Safe Surgery: the practice states that lack of ID, proof of address, immigration status or language barriers should not stop a patient from registering.

Important: two official registration pages currently conflict

The newer Cricket Green registration page says the practice accepts some out-of-area patients across London. A separate older registration-form page still says new patients must live inside the practice boundary and pay council tax to the London Borough of Merton.

Because both statements remain live on the practice website, do not rely on an old form alone. Start with the current new-patient registration page and call 020 8648 0822 if your address is outside Mitcham or Merton and eligibility matters before you change GP.

Out-of-area trade-off: the current practice registration page says home visits are not available to out-of-area patients and you must be able to travel to the surgery for face-to-face care.

If you are comparing nearby South West London options, the Wimbledon Medical Practice guide and Nelson Medical Practice guide explain two other verified GP access systems. Their registration and appointment rules are separate from Cricket Green’s.

Parking, disabled access and arrival

General parking

The practice says its limited car park is for staff use only. Do not assume ordinary patient parking will be available on site.

Accessible parking and access

The same official contact page separately lists disabled parking, a disabled WC and step-free access as available access facilities.

If you need an accessible parking space: because the practice simultaneously describes the main car park as staff-only and lists disabled parking as an access facility, call reception before travelling to confirm the practical arrangement for your appointment.

Email is not the normal patient-contact route

The practice publishes an NHS email address but explicitly says it is for other health and care professionals or professional organisations. Patients and representatives are asked to use the website contact links instead.

Official contact and access information

Services and local routes worth knowing

The practice leaflet describes standard general practice alongside chronic-disease management, preventive care and specialist clinics including musculoskeletal medicine, minor surgery and women’s health.

Cervical screening

Routine screening is available, with a Tuesday evening pre-booked clinic currently advertised from 6:00pm–7:30pm.

Long-term conditions

The practice leaflet lists support for conditions including diabetes, asthma and heart disease.

Minor surgery

Minor surgery is included among the specialist clinical services listed by the practice.

Family planning

The practice publishes a dedicated reproductive-health and family-planning service page for registered patients.

Blood tests

The current homepage includes local phlebotomy booking information and directs patients to appointment-based blood-test services.

Physiotherapy self-referral

The practice links Mitcham patients to the local getUBetter route for supported musculoskeletal self-management and physiotherapy access.

Official practice leaflet Official screening information

Complaints, feedback and the Patient Participation Group

Making a complaint

The practice says patients can raise concerns with the practice manager at reception, by telephone on 020 8648 0822, or by letter. A complaints form and formal procedure are available from the practice.

Official feedback and complaints page

Patient Participation Group

Registered patients can join the PPG online or leave their details at reception. The group focuses on practice-wide feedback and service development rather than individual confidential complaints.

Cricket Green Patient Participation Group

CQC rating: Good, with Well-led rated Outstanding

The current CQC location profile displays an overall rating of Good for Cricket Green Medical Practice. The five main domains are Safe: Good, Effective: Good, Caring: Good, Responsive: Good and Well-led: Outstanding.

CQC record	Official detail	Context
Overall rating	Good	This is the rating currently displayed on the CQC location profile.
Latest inspection	18 December 2015	Do not describe the CQC rating as a new 2026 inspection result.
Report published	17 March 2016	This is the published report date for the historical inspection.
Later CQC review	6 July 2023	CQC said it had not found evidence requiring another inspection or reassessment at that stage.

Official CQC Cricket Green profile CQC inspection timeline

Avoid the wrong CQC record: another archived CQC service also used the name “Cricket Green Medical Practice” at 75 Miles Road and was run by Interface Specialist Care Ltd. The GP surgery covered here is the active CQC location at 75–79 Miles Road, telephone 020 8648 0822, location ID 1-568996478.

Map and directions to Miles Road

Cricket Green Medical Practice
75–79 Miles Road
Mitcham
CR4 3DA

Map provided for location planning only. MedicalPracticeUK.org is independent and is not the official surgery website.

Before leaving home: check whether the appointment is face-to-face, confirm the time, and contact reception first if you need disabled parking or another access adjustment.

What to do when Cricket Green Medical Practice is closed

Situation	Use this route
Life-threatening emergency	Call 999.
Urgent medical help that cannot wait	Use NHS 111 online or call 111.
Routine appointment or admin issue	Use the practice’s normal online or telephone route when it reopens.
Repeat medicine issue	Use NHS App/Patient Access for routine requests; for urgent medication needs outside normal routes, NHS 111 can advise.

Official sources used

Last verified: 20 September 2026.

Cricket Green Medical Practice FAQs

Where is Cricket Green Medical Practice and what is the phone number?

The practice is at 75–79 Miles Road, Mitcham, CR4 3DA. The main telephone number is 020 8648 0822.

What are Cricket Green Medical Practice opening hours?

The practice lists Monday to Friday from 8:00am to 6:30pm, with extended hours on Tuesday from 6:30pm to 8:00pm. Saturday and Sunday are closed. The practice says it remains open during lunch.

How do I request a GP appointment at Cricket Green Medical Practice?

The practice homepage says the simplest and quickest route is its online form. The current Seek Advice link goes to the practice’s Accurx/Florey request page. You can also call 020 8648 0822 during opening hours.

What if I cannot use the online appointment form?

Call the surgery on 020 8648 0822. The practice leaflet lists telephone contact as an alternative to the online route during opening hours.

How long should I allow for a repeat prescription?

The practice’s current patient-rights information says repeat prescriptions are normally available within two working days and asks patients to allow about 48 working hours. NHS App and Patient Access can be used for repeat ordering where set up.

How do I ask Cricket Green about test results or a sick note?

The practice homepage directs test-result questions, sick-note requests, referral queries and other administrative requests to its official online contact portal. No current fixed test-result turnaround time was verified on the pages reviewed.

Can I register if I live outside Mitcham or Merton?

The current new-patient page says Cricket Green accepts some out-of-area registrations across London, but an older registration-form page still says patients must live within its Merton boundary. Because those official pages conflict, use the current registration page and confirm eligibility directly with the surgery if your address is outside the local area.

Can patients park at Cricket Green Medical Practice?

The practice says its limited general car park is for staff only. It separately lists disabled parking, a disabled WC and step-free access. If you require an accessible parking space, contact reception before travelling to confirm the arrangement.

What is Cricket Green Medical Practice’s CQC rating?

CQC currently displays an overall rating of Good. Safe, Effective, Caring and Responsive are rated Good, while Well-led is rated Outstanding. The latest inspection was 18 December 2015, the report was published on 17 March 2016, and CQC reviewed available data again on 6 July 2023 without finding evidence requiring reassessment at that stage.

What should I do when Cricket Green Medical Practice is closed?

Use NHS 111 online or call 111 for urgent medical help that is not a life-threatening emergency. Call 999 for a life-threatening emergency. Routine requests should wait for the normal practice contact route when it reopens.

Independent information notice: MedicalPracticeUK.org is not Cricket Green Medical Practice, the NHS, NHS 111 or the Care Quality Commission. Appointment availability, online forms, registration rules, clinic hours and access arrangements can change. Use the official practice, NHS and CQC links above for information affecting an immediate visit or request.

Cricket Green Medical Practice Call 020 8648 0822